Hey guys, so I just updated my att galaxy s2 via kies to android ICS however after that I've ran into some problems.
After updating however I encountered a period where the screen went black and the phone kinda just died on me. After restarting I began to encounter some problems. For some reason, whenever the phone goes to sleep and and then wakes up, my screen gets flipped upside down and the screen gets really bright. Despite that, I still have to press the screen like usual. Which means that if the call button is at the top after flipping, I still have to press the bottom of my screen. Also the screen isn't perfectly flipped and there is space above the top bar.
However, the phone does work fine on bootup, and only fails after it sleeps. Also, very recently my phone just went through a screen repair after the screen cracked under the glass, but otherwise that I have no clue what's going on.
Is this just a poor repair and a hardware problem or is their another problem here?
Also I've tried a factory reset and that didn't help.
Thanks for any help you can give.
(Hopefully I got the right board)
Kovath said:
(Hopefully I got the right board)
Click to expand...
Click to collapse
considering this board is all about CUSTOMIZING devices... I dunno about that. Maybe try the AT&T site?
Maybe one of our divas will be kind enough to help anyway.
Yes, I mean divas, also referred to around here as devs. I <3 u all!
Clay
Sent from my SGH-I777 using XDA
Yeah I kinda got that gist =P
but, after searching through the web, there weren't really a lot of sites that I came across detailing about my problem, but this was one of the sites that came up a lot so I was just hoping if anybody, just anybody could help me out with this.
Kovath said:
Hey guys, so I just updated my att galaxy s2 via kies to android ICS however after that I've ran into some problems.
After updating however I encountered a period where the screen went black and the phone kinda just died on me. After restarting I began to encounter some problems. For some reason, whenever the phone goes to sleep and and then wakes up, my screen gets flipped upside down and the screen gets really bright. Despite that, I still have to press the screen like usual. Which means that if the call button is at the top after flipping, I still have to press the bottom of my screen. Also the screen isn't perfectly flipped and there is space above the top bar.
However, the phone does work fine on bootup, and only fails after it sleeps. Also, very recently my phone just went through a screen repair after the screen cracked under the glass, but otherwise that I have no clue what's going on.
Is this just a poor repair and a hardware problem or is their another problem here?
Also I've tried a factory reset and that didn't help.
Thanks for any help you can give.
(Hopefully I got the right board)
Click to expand...
Click to collapse
There are alot of things that could go wrong when flashing ROMs.
All of the custom ROMs here have built in safeguards which allow users to recover from issues involved with flashing. The same cannot be said about stock builds.
Unfortunately, your options are limited if you're going to stay stock. You can either try a factory reset and re-installing the update via KIES or you can call AT&T. That's pretty much it.
Personally, i'd Mobile Odin a rooted package with CWM and start flashing some of the wonderful work the developers have graciously allowed us to partake.
BROKKANIC said:
Personally, i'd Mobile Odin a rooted package with CWM and start flashing some of the wonderful work the developers have graciously allowed us to partake.
Click to expand...
Click to collapse
OP, I agree with the sentiment here, but you can't use mobile odin until your are already rooted. One option you could follow the guide linked in my signature to root the phone and go from there.
My personal suggest is that if you're running stock ROM, updating an official stock ROM and having problem, I call the provider for help.
My download and install went fine but I incounterd some unusual problems afterwards. My phone doesn't always keep a data signal while browsing the internet and a phone reboot makes it return. Setting browsers home to Google instead of default AT&T doesn't stick. I also had few dropped calls and very low signal bars in status bar at my house which gingerbread gave me full ones.
same here
Kovath said:
Hey guys, so I just updated my att galaxy s2 via kies to android ICS however after that I've ran into some problems.
After updating however I encountered a period where the screen went black and the phone kinda just died on me. After restarting I began to encounter some problems. For some reason, whenever the phone goes to sleep and and then wakes up, my screen gets flipped upside down and the screen gets really bright. Despite that, I still have to press the screen like usual. Which means that if the call button is at the top after flipping, I still have to press the bottom of my screen. Also the screen isn't perfectly flipped and there is space above the top bar.
However, the phone does work fine on bootup, and only fails after it sleeps. Also, very recently my phone just went through a screen repair after the screen cracked under the glass, but otherwise that I have no clue what's going on.
Is this just a poor repair and a hardware problem or is their another problem here?
Also I've tried a factory reset and that didn't help.
Thanks for any help you can give.
(Hopefully I got the right board)
Click to expand...
Click to collapse
I just got my screen replaced and have the exact same problem, factory reset did not help either.
Did you managed to fix it?
Any help would be greatly appreciated
Related
my girlfriends heros touch screen has stoped responding for instance if i press menu i can press scenes but while im in scenes and select a new one i cant press done i have to use the scroll ball... anyone had anything like this??
any help greatly appreciated
thanks
It happened to mine, the only thing you can do is send it back. It sucks but the screen is faulty.
Send her round with it........... I'll see if I can help
Seriously though, buggered screen I'm afraid..
Had the same problem. Sent it in for a repair and got it back in 10 days.
I've got the same problem!!! I used to say that it was the best phone I've ever used but my mind is changed! :S
Same problem here. I can type with the top and middle of the screen, but the bottom is less responsive/sometimes non-responsive, and backspace doesn't work. Dave Hagenaars: Did you have to pay for the repair?
Aslong as it's under warranty HTC will repair it for nothing. It seems it's a fairly common fault. It come's back with a sticker asking you not to leave the phone in your pocket whilst sat down. Bless them.
liam08 said:
Aslong as it's under warranty HTC will repair it for nothing. It seems it's a fairly common fault. It come's back with a sticker asking you not to leave the phone in your pocket whilst sat down. Bless them.
Click to expand...
Click to collapse
same problem here, i need put it back everything to stock before going to t-mobile shop. did u go to t-mobile shop or u just called them? thanks in advance
My touchscreen works fine when holding it upright, but when the phone is laying down it gets really unresponsive. Anyone else having this issue?
Since it works sometimes, I'm guessing it must be software issue...
Hey,
Sometimes my HTC Hero acts weird.
Sense starts to jump between 2 screens (as if I'm constantly giving it input) when I'm doing nothing.
Also sometimes a press anywhere on the screen makes the phone think I'm pressing something at the bottom.
And last but not least, sometimes when I try to type something I lose the function of both the bottom left and right part of the screen, meaning I can't use backspace, the L, P, A and other various keys that reside there.
Does anyone also have these problems?
Is this hardware related or can I hope that this problem is solved with the 2.0/2.1 update?
Mine does the same
It happens to me as well, and i bought it abroad so no repair for me
Also - mine does the CRAZIEST thing - i can move the screen without touching it!! This is crazy - i just hover the finger above it and i can move the desktop left to right ("feature" only available when teh screen starts to jerk around)
I have no idea what to do - it drives me crazy - all my presses are wrong, and some dont work at all!!
I have figured a "way" to make it normal for a while, i just press the end key to close the screen and then turn it on again and it kinda, kinda, works again.
anybody there knows whats is the fault? if its software or hardware?, anyway i sent mine for repair and still waiting.
It's a hardware issue, no doubt. I have experienced all the issues described in the last 3-4 posts. Will have to send it in for repair after christmas - but I'll probably have to get back to the original firmware first.
percypogi said:
same problem here, i need put it back everything to stock before going to t-mobile shop. did u go to t-mobile shop or u just called them? thanks in advance
Click to expand...
Click to collapse
Got it from phones4u mate. Took it in.
if you have a screen protector sticker try changing it, I did so and did make real difference
msehome said:
if you have a screen protector sticker try changing it, I did so and did make real difference
Click to expand...
Click to collapse
well i took off the screen protector, and still pretty the same issue. anyway but now atleast it's under repair. so waiting for the phone i hope to get it before xmas.
I have a dead spot around the O and L key when typing messages in the landscape position.
Should I back-up my phone and remove all private data when getting it repaired?
had a sticker - same thing
i removed mine as well - and same thing.
talked to HTC - but they dont have a repair place in Israel - so i will have to send it abroad to the UK maybe for repair.
I still dont understand - if this is a hardware issue - how does it fix it for a short while when i press the "end" key, and re-open the phone.
if the hardware was defective it should always happen and wont be "fixed" for a short while.
Same problem, dont believe it is hardware
Got the same problem when i update to another rom LOX or Hikari.
Wiping and going back to Modaco 3.0 and everything is perfect again. Have the feeling that it has also something to do with the radio images
Maybe also something to do in which order the roms and radio's are updated. Still testing but got the same problem. Reverting back to my modaco 3.0 nandroid and everything works again.
For me this is the stable version where the bottom line works:
Firmware: 1.5
Radio: 63.18.55.06EU_6.35.06.18
Kernel:2.6.27-mck-teknologist-1.9
Build:Modaco Custom Rom 3.0 Core, SSH
Softwareversion:1.0.0A6288
Gdoll said:
Got the same problem when i update to another rom LOX or Hikari.
Wiping and going back to Modaco 3.0 and everything is perfect again. Have the feeling that it has also something to do with the radio images
Maybe also something to do in which order the roms and radio's are updated. Still testing but got the same problem. Reverting back to my modaco 3.0 nandroid and everything works again.
For me this is the stable version where the bottom line works:
Firmware: 1.5
Radio: 63.18.55.06EU_6.35.06.18
Kernel:2.6.27-mck-teknologist-1.9
Build:Modaco Custom Rom 3.0 Core, SSH
Softwareversion:1.0.0A6288
Click to expand...
Click to collapse
I have a similiar problem on my Hero. Did you find a solution to it?
What's weird is that it isn't constant. It comes and goes.
But when flashing the cya mod with 2.1 my phone was stuck on the enter sim card code screen.. Could not press OK to continue.
Hi first of all sorry about my English.
Ok my phone has an at&t froyo i just install superuser, slide loading, the weptop hack and the sim unlocked.
I'm using spb 3d launcher and every time i do a restart it seems that the spb it's working on his on, if a let it awake charging some times it's go to some shortcut like if i press it but i didn't (that didn't bother me too much ).
but two days ago one part of the top of the touch screen stop working i can't select the shortcuts on the top of the screen. and yersterday the phone got possessed and start opening thinks randomly. i just uninstall spb and it seems to stop with the gibberish. but today it's the same i can't use phone because i just simple touch the screen and it start again with the gibberish movements.
i'm going to do a restore and i if that fix the gibberish but the part of the screen that doesn't respond is what i worry the most. I'm from Tijuana, Mexico i buy the atrix on craiglist from some guy in san diego, ca. he said that the phone was warranty until feb 2012.
Please help any one
I reset my phone and still the same parts of the screen does not respond and the screen start shaking and doing thing uncontrol.
Please could be sw or is the hardware and i need to change the phone.
Sounds like a hardware problem.
Not sure what the problem could be.....there's a girl I know who's had similar problems, I'll ask her or put you in touch with her. Sounds like yer digitizer?
hansel79 said:
Hi first of all sorry about my English.
Ok my phone has an at&t froyo i just install superuser, slide loading, the weptop hack and the sim unlocked.
I'm using spb 3d launcher and every time i do a restart it seems that the spb it's working on his on, if a let it awake charging some times it's go to some shortcut like if i press it but i didn't (that didn't bother me too much ).
but two days ago one part of the top of the touch screen stop working i can't select the shortcuts on the top of the screen. and yersterday the phone got possessed and start opening thinks randomly. i just uninstall spb and it seems to stop with the gibberish. but today it's the same i can't use phone because i just simple touch the screen and it start again with the gibberish movements.
i'm going to do a restore and i if that fix the gibberish but the part of the screen that doesn't respond is what i worry the most. I'm from Tijuana, Mexico i buy the atrix on craiglist from some guy in san diego, ca. he said that the phone was warranty until feb 2012.
Click to expand...
Click to collapse
I am having the same issue, this was on CM7 only flashed yesterday and then I tried to restore my backup rom and this has the same issue??
Hope someone can sort out the problem.
It sounds like a hardware problem in which you should;
A) buy a whole new screen and install it (they will give you the tools to take it apart)
B) Send it back to Motorola if you haven't voided your warranty by unlocking the phone
or
C) this is a long shot as I do think it is hardware related, you should try this fix just to be sure that it is a hardware problem. Mind you this will do nothing more than refresh the .pds file that affects the touchscreen. Touchscreen fix!
definetly sounds like a broken digitizer to me
I have taken my phone in for repair(Not a official MOTO repairer) and I just got a phone call, he believes it is a software issue? I am not convinced, because I have tried 4 different roms? He said he is going to format/wipe phone. I told him I have installed roms to replace software and I thought that this would wipe/replace software problem?
Anyway I guess, I will found out if it sorts out the random screen movement and widget press?
fatall said:
I have taken my phone in for repair(Not a official MOTO repairer) and I just got a phone call, he believes it is a software issue? I am not convinced, because I have tried 4 different roms? He said he is going to format/wipe phone. I told him I have installed roms to replace software and I thought that this would wipe/replace software problem?
Anyway I guess, I will found out if it sorts out the random screen movement and widget press?
Click to expand...
Click to collapse
I got the phone back yesterday, all working ok.
I quickly broke it again by trying to install a stock rom and then root it, but it introduced the same random screen/widget issues(I tried wipe/format, but no good?). I then install 2 custom rom, CM7 and Aura and I still had problems, then I install HomeBase and problem has been sorted. Have no idea why it fixed the issue just happy it is fixed. Just to have refrain from installing other roms......for now anyway
fatall said:
I got the phone back yesterday, all working ok.
I quickly broke it again by trying to install a stock rom and then root it, but it introduced the same random screen/widget issues(I tried wipe/format, but no good?). I then install 2 custom rom, CM7 and Aura and I still had problems, then I install HomeBase and problem has been sorted. Have no idea why it fixed the issue just happy it is fixed. Just to have refrain from installing other roms......for now anyway
Click to expand...
Click to collapse
I spoke to soon, last night it started the random screen judder and random widget pressing.....
I am not sure what is going on....I've had the phone for about 12 days now(second hand from eBay) and for the first 4-5 days the phone was fine. I then installed CM7 and for about 12-24 hours the phone was ok. Then the random screen/widget issues happened. Did many, many wipe's/formats of various roms and all these issue occurred more or less straight away.
Then I installed HomeBase and for about 6-8 hours, all was ok until lastnight. I guess it is either new motherboard time or new phone time....
Soo I have a Galaxy S II I9100. And it was great until something happened. Lord knows what happened to it. But I was running the latest version of Sensation ROM (1.6) smoothly. Then yesterday all of the sudden my phone kinda stops working more or less. The screen became unresponsive at times, the screen would activate on its own and then I would not be able to use it. After taking the battery out and restarting it things were OK for about 5 minutes.
Then after trying to open any sort of applications the Voice Command app would start and I wouldn't be able to exit out of it. After mashing the home button I could get out of it and then trying to open anything would result in a black screen (status bar active at top). So I figured maybe something went wrong with the software. I happened to have an update .zip of Sensation from 1.5 to 1.6, so I reflashed. This did not really help out. Even plugging in the USB cable was a 50/50 chance, Windows would tell me that the device is seemingly defective and sometimes it would work. But then trying to open USB Mass Storage was a big headache as well.
So I let it sit the night and then this morning I used Odin to flash a stock kernel. This seemed to help out somewhat, it made the system more stable and usable for a little bit. In the meantime I went to the so called "Samsung Cell Phone Service Center" in my city which turned out to be some repair shop for iPhones (go figure). After elaborately explaining my problems they said "must be a software issue". Which it is't. Anyways in the meantime I called Samsung America for direction, after talking to 3 different CS reps they referred me to call Samsung UK because that's where the phone was manufactured.
After that I did a factory reset and that made the issues even worse.
So I'm at a cross roads. I am probably going to be putting a call into Samsung UK tomorrow to try and figure something out.
Do a FULL wipe in CWM and then flash a stock rom. See if that helps. If not, then it's a hardware problem.
I had done that and then flashed a stock ROM which removed CWM, root, and the Sensation ROM. While that seemed to have helped, it would still randomly reboot (fewer than now) and the same issues persisted but less frequently. In the SGS2 stock recovery mode I did factory reset and wiped all data and cache and the problems are back and more frequent. I did take the phone to the beach but it was in a bag wrapped in a shirt..
could that have somehow caused this issue with the hardware?
I'm thinking that this is a hardware issue.
Yes, I think it is. One thing that comes to mind, did your modem change when flashing different roms? If not try a different modem. Otherwise it's really a hardware problem.
Hi everyone, hope you can help me beacause im at my witts end.
In the last year, my galaxy s2's screen has occasionally stopped responding, the os was still running and everything so it wasnt frozen, my touch screen just simply stopped working. Only way to fix it was to hit the back of the phone and do a battery reset. This issue started poping up more and more, and now it won't respond.
Some info you might want to know:
Model: GT-I9100M
Age:~2 1/2 years old
No custom roms/kernels have ever been installed, has always run off the stock.
Never been dropped or had water on it (I took very good care of it)
The nav bar at the bottom (back/search/options/menue) and hardware buttons all work. Everything above the screen no longer works.
What iv done:
Iv reset the phone, did a bettery pull for the night, fully charged it, looked at the board and checked all the connections (all good). Would flashing a custom rom/kernel be something to try next? I read in a forum that someone had a similar issue to me and did that, but it didnt help.
Has anyone had a similar issue with their touchscreen? Why would the bottom nav bar work but no the rest of the screen? Could it be locked somehow? If it is.. how would I unlock it?
Thanks alot guys..
Graathor said:
Hi everyone, hope you can help me beacause im at my witts end.
In the last year, my galaxy s2's screen has occasionally stopped responding, the os was still running and everything so it wasnt frozen, my touch screen just simply stopped working. Only way to fix it was to hit the back of the phone and do a battery reset. This issue started poping up more and more, and now it won't respond.
Some info you might want to know:
Model: GT-I9100M
Age:~2 1/2 years old
No custom roms/kernels have ever been installed, has always run off the stock.
Never been dropped or had water on it (I took very good care of it)
The nav bar at the bottom (back/search/options/menue) and hardware buttons all work. Everything above the screen no longer works.
What iv done:
Iv reset the phone, did a bettery pull for the night, fully charged it, looked at the board and checked all the connections (all good). Would flashing a custom rom/kernel be something to try next? I read in a forum that someone had a similar issue to me and did that, but it didnt help.
Has anyone had a similar issue with their touchscreen? Why would the bottom nav bar work but no the rest of the screen? Could it be locked somehow? If it is.. how would I unlock it?
Thanks alot guys..
Click to expand...
Click to collapse
Maybe somethin is lose, take it to a repair shop
So I recently got my old bricked evolte replaced by Sprint. The one I was given worked fine the entire time the device was powered on. However, once turned off and back on, its screen would not work. It stayed like this for hours, until I finally started playing with it and realized it would come back on after playing with it for a little bit. I also found out that with this error the home screen pops up for a second when powering on your device, and that's exactly what I had. I read up on the error and found out it was a software error, and to reset to factory settings. So, this fixed it, I thought.
So now, after it is apparently fixed, it still does this to some extent. It will do this if the phone has been powered on for a while, and the screen won't stay off for more than like 2 or 3 minutes. Also the home screen doesn't pop up any more like it used to with the other error.
So what should I do? I was thinking of going to Sprint, but my problem is hardly reproducible. It only happens when it's been powered on for a long time, and won't do it twice in a quick succession. I feel that even if I could show them the problem, they might think they've fixed it when they haven't because it won't do it twice. I would like to root my device, but I'm afraid they're going to say that I'm the cause of the problem if I do that. If it's just a software problem though, maybe flashing a custom rom would fix the problem.
What do you guys think? What do you think is the best course of action? Any advice would be greatly appreciated. Thank you.
Never mind, I didn't know Sprint would order you a new phone if it was a minor problem like that. I thought they would only repair yours. So feel free to close this thread.