Fingerprint Scanner is not working. - Atrix 4G Q&A, Help & Troubleshooting

I don't know when it stopped working, because i don't use it every day, but the other day, i tried to show some friends how cool the FPScanner was, but it was not working, after that i got concerned, and tried with another rom, kernel, everything, but it won't work again no matter what, not even FP Navigation. It just doesn't work. Anyone know how to fix this?

Come on, no one?

Which rom do u use
Sent from my MB860 using Tapatalk

Yesterday someone maybe got same problem...
HTML:
http://forum.xda-developers.com/showthread.php?p=28045395&posted=1#post28045395

Related

[Q] Proximity Sensor Issues?

Am I the only one having problems with the Proximity Sensor on the Atrix? I can't seem to get it to kick in when on a call. I have already dial-toned a couple of people when talking on the phone. I have tried covering up the sensor by placing the palm of my hand over the to 1/2 of the phone and it never kicks in.
Can someone verify for me that it does work and not some software bug.
Thanks,
Ed
Did you ever find the problem? My proximity sensor has stopped working also.
i am having an issue with mine too. at first i thought it was an issue with the screen not coming back on, but now i realize that the proximity sensor is not turning off the screen at all and my screen is just turning off when the screen timeout value is reached.
my phone is rooted, i have used titanium backup to freeze some of the apps associated with blur, and i have installed the hack to use webtop mode. can others that have this issue confirm if they are running stock or modified software?
***EDIT***
http://forum.xda-developers.com/showthread.php?p=12035170#post12035170
Any of you guys ever find a fix for this? I just noticed that mine is not working anymore either. It's rooted using aRoot but it was working for a while and now it doesn't anymore. I have another couple of days to exchange in store if I want to if it's a phone issue.
Crap, I'm having the same issue now too -- was working fine since I had it, but this occured just today, Day-2 of using 1.5.7 .... wonder if it's related ...
Crap, I'm having the same issue now too -- was working fine since I had it, but this occured just today, Day-2 of using 1.5.7 .... wonder if it's related ...
Reboot seems to fix this -- but annoying >_<
Is anyone that is having these issues using bluetooth? I have isolated mine to bluetooth and sent an issue report to Motorola.
same problem here but not using bluetooth
My wife's Atrix does the same thing. "dials or hangs up while in a call". She does not own a bluetooth headset and I have only connected a Motorola 305 one time to it. Reboot fixes the problem. Reboot seems to take forever when compared to my Dell Streak.
Ed Venture said:
Am I the only one having problems with the Proximity Sensor on the Atrix? I can't seem to get it to kick in when on a call. I have already dial-toned a couple of people when talking on the phone. I have tried covering up the sensor by placing the palm of my hand over the to 1/2 of the phone and it never kicks in.
Can someone verify for me that it does work and not some software bug.
Thanks,
Ed
Click to expand...
Click to collapse
Had the problem with mine when I installed a different launcher had to delete it and restart the phone now it works ....for me anyways
Sent from my MB860 using XDA App
Hi I believe I traced the problem with the proximity sensor not working to Handcent SMS. On two separate Atrixes, as soon as I uninstalled Handcent and rebooted the phone the problem went away and stayed away. I have since installed GoSMS and now it happens just sometimes (usually after I install a new app) but a reboot after installing an app ususlly fixes it.
My Phone has a standard Telstra (Australia ROM) and is not unlocked or modified in any way.
Ed Venture said:
Am I the only one having problems with the Proximity Sensor on the Atrix? I can't seem to get it to kick in when on a call. I have already dial-toned a couple of people when talking on the phone. I have tried covering up the sensor by placing the palm of my hand over the to 1/2 of the phone and it never kicks in.
Can someone verify for me that it does work and not some software bug.
Thanks,
Ed
Click to expand...
Click to collapse
hi, you can try this
open /system/build.prop and add this
persist.mot.proximity.touch=1
reboot phone
Seem that i have this problem on my atrix,when i calling someone,the screen turn off immediately and the led on proximity sensor just keep turn on when i stop calling,i cant imagine this atrix have a lot a lot hardware problem
Sent from my MB860 using Tapatalk 2
If you are using unlocked bootloader or if u have unlocked the dim using a code then u will have to disable the In Pocket detection and then try sounds crazy but worked for me.
Sent from my MB860 using xda premium
ranjithkumar1201 said:
If you are using unlocked bootloader or if u have unlocked the dim using a code then u will have to disable the In Pocket detection and then try sounds crazy but worked for me.
Sent from my MB860 using xda premium
Click to expand...
Click to collapse
care to share how?
Similar issue
Just installed latest stable build onto my Atrix 4G, everything seemed fine last night, although I was using phone with bluetooth, this morning get a call, answer, screen goes dark, red proximity light comes on, and I can hear no sound, [later on the caller said he could hear me fine].
Phone would not wake up right off, and when it did it I still could not hear caller.
Been screwing around with settings all morning to no avail, discovered that the phone will only work with bluetooth device connected. without bluetooth the device goes dark, cannot wake up, have to hard reboot, with bluetooth and volume button awaken enabled, it performs normally, so possible connection to issues in post with proximity but with a bluetooth twist...
12as2005 said:
hi, you can try this
open /system/build.prop and add this
persist.mot.proximity.touch=1
reboot phone
Click to expand...
Click to collapse
Did that...... Does nothing much....
12as2005 said:
hi, you can try this
open /system/build.prop and add this
persist.mot.proximity.touch=1
reboot phone
Click to expand...
Click to collapse
Worked for me!!!
Stock rom with, root, atrix tweaks installed.
Thank's a lot!!!

[Q] Vibrate function doesn't work anymore, hardware issue

My SGS2 stopped vibrating. Tried flashing, un-rooting, restoring stock and factory settings. None of these worked.
I am inclined to think that it is a hardware problem.
Has anyone else been dealing with issue? I read some posts on XDA regarding this matter but they were software related as opposed to hardware. Can anyone post instructions on how to fix it or provide any solutions for this issue?
If its hardware, why not flash stock, remove binary flash count with USB jig, and return for warranty?
Sent from my GT-I9100 using xda
premium
UpInTheAir said:
If its hardware, why not flash stock, remove binary flash count with USB jig, and return for warranty?
Sent from my GT-I9100 using xda
premium
Click to expand...
Click to collapse
Cannot get jig in Palestine. Bought the phone from the UK. Sending it back will be problematic. I will look for a repair shop.
Thanks for the quick reply
That's a "bummer" (bad luck). You could make a jig, but as you said that it would be problematic to return. Hope you can sort it easily. Sorry, can't think of anything of use right now.
Sent from my GT-I9100 using xda premium
hey there,
i got the same problem. no more vibrating at all. not with calls or notifications and not as haptic feedback. it started today (was still working in the morning), though i did not drop the phone or anything.
i am still hoping too find that it's a sw-problem. but all potential solutions i find do not help. so i guess i have to contact samsung.
but before i do that i have to get rid of all "hacking".
could you plz tell me what i have to do?
i have now cm9 20120402 nightly.
but i still have a cwm-recovery-backup of the original touchwiz (gingerbread).
-so first i make a backup of my current rom via cwm and of all my apps via titanium and store everything on my pc.
-i flash my touchwiz-backup
-i get one of those: http://www.amazon.de/s/ref=nb_sb_no...ld-keywords=Samsung+Galaxy+S2+USB+Jig&x=0&y=0 , plug it in, wait til its done and remove it again.
after that, samsung will never know i "messed" with the phone??
or do i have to consider/do something else?
tyvm!!
kws
I have the same issue.
When I was on my stock 2.3.5, I found a workaround:
- go into test mode (dial *#0*#)
- find the vibrate button, when you press it, it shouldn't work like you expect
- go back
- plug in your headphones and push the cable a bit to the left
- test vibrate again - this time it should work
- pull the cable out while vibrating, still pushed to the left, vibrations should stay on
I know it sounds crazy but it seems the hardware part that controls the vibrations is near to the jack port - excessive use of headphones, like it was case, must have damaged it somehow.
However, now I'm on CM9, so no test mode for me, I'm achieving the same effect by bashing the back button, so I get semi-constant vibration. I know, It's ridiculous.
Have the same problem here, I think it's software related because the shut down vibration stopped working when I flashed CM9 ICS, I can't remember if it was working anywhere else though. But now I'm back to 2.3.5 and it's not working at all. Did a Factory Reset, Cleaned Cache before and after the flash. Also used the Jig to reset my counter. Any clues?
I am experiencing the same issue.
Yesterday, I downgraded from 4.0.3 back to 2.3.5 as I was having a lot of problems with ICS. Now, my phone works fine again except for the fact that it does not vibrate anymore. (Which it did fine in 4.0.3 and before in 2.3.5)
I tried the trick Lechium06 mentioned in this thread but that did not work for me.
Anyone else having this issue? More important, anyone have a solution???
Greetinx
Johan
dajomas said:
I am experiencing the same issue.
Yesterday, I downgraded from 4.0.3 back to 2.3.5 as I was having a lot of problems with ICS. Now, my phone works fine again except for the fact that it does not vibrate anymore. (Which it did fine in 4.0.3 and before in 2.3.5)
I tried the trick Lechium06 mentioned in this thread but that did not work for me.
Anyone else having this issue? More important, anyone have a solution???
Greetinx
Johan
Click to expand...
Click to collapse
I saw something similar on CM9 thread, they said it could be a "bad flash", not a corrupted rom but the lack of proper cleanup before and after the flash. But I cleaned up everything before and after and I don't like reconfiguring the whole phone again for nothing.
it happend again.
dont recall what i did or if i did something last time at all. but it worked for over a year now. and now, my sgs2 doesnt vibrate at all, i tried all possible settings, tested with z-device and rebooted. nothing.
apprechiate any hint!
thx!!
kws
AW: [Q] Vibrate function doesn't work anymore, hardware issue
since i had that before, i ruled out a hardware issue. it happend when i played with the system settings. but as i sayed, i tried to reverse everything i did. now after i updated to 0206 and wiped cache and dalvik, still no vibration.
is there anything i could have missed?
is there a possibility to reset all settings to default without deleting all my data?
thx,
kws...
...tapatalking
kweso said:
since i had that before, i ruled out a hardware issue. it happend when i played with the system settings. but as i sayed, i tried to reverse everything i did. now after i updated to 0206 and wiped cache and dalvik, still no vibration.
is there anything i could have missed?
is there a possibility to reset all settings to default without deleting all my data?
thx,
kws...
...tapatalking
Click to expand...
Click to collapse
I assume since your posting in xda developers that you are rooted?
If so, just back up data with titanium backup app and factory reset, setup system and then restore USER apps and data only.
Sent from my GT-I9300 using xda premium
kweso said:
it happend again.
dont recall what i did or if i did something last time at all. but it worked for over a year now. and now, my sgs2 doesnt vibrate at all, i tried all possible settings, tested with z-device and rebooted. nothing.
apprechiate any hint!
thx!!
kws
Click to expand...
Click to collapse
Did you install another rom?
My vibration for example didn't work with some cm10.1 nightlies
it started in cm10.1 20130203. then i tried wipe cache and dalvik. nothing. then i updated to 0206 (wiped cache and dalvik again) > still nothing. went to bed. got up. everything ok! its vibration again! i am 100% sure, it did not work, when i left it on my desk last night. this morning, i checked for missed calls and it took a moment until i realized: i got haptik feedback back on patternunlock and keystrokes! checked ringtone-vibration: fine as well!
dont ask me how! would still like to know for myself.
thx,
kws
AW: [Q] Vibrate function doesn't work anymore, hardware issue
call me stupid!
suddenly this evening my phone stopped vibrating again. then i realized: quiet hours! i turned off haptik feedback at night.
could slap myself. at least ill find this thread again, next time i screw it again....
nite,
kws...
...tapatalking
Girls can use it again then. Good news for them!
Sent from the little guy

Very strange microphone problem

I was trying to make calls yesterday and no matter who I called they couldn't hear me at all as if the microphone was broke. But the strange thing was, if I used S Voice it worked no problem and Skype did aswell.
This is why I cant understand what was going on.
I tried restoring from a backup but still didn't work. Did a full wipe and re installed a Rom from scratch.
Everything did work before I backed up and was working then suddenly stopped. I dint know what triggered it. Didn't install or do anything strange to it
Sent from my GT-I9300 using xda premium
You are not the only one. I tried several ROMS, all but one (checkrom v3.) did not work. Also only lbf modem is working for me. I tried to complain on several threads all devs do not recognise this as a pb.
Sent from my GT-I9300 using xda premium
I have this problem as well, I get it fixed by flashing a different modem everytime it brakes. Rather annoying issue. Atm running cm9 and lef radio. Hope this gets solved sometime soon.

[HELP] CM9 Proximity sensor

Hi everyone, i'm using CM9 ROM and i'm facing a problem with proximity sensor...
When in a call, the screen don't turn off and then it gets locked...
To end the call I have to unlock the screen and tap on end button...
Does anybody have the same issue?
I love CM9 ROM, but I always have to change to stock (since this is not the first or second time I see this), this bug really piss me off
Tried many kernels but the problem persist
If someone knows a way to fix that would be GREAT!
Thanks.
I dont have those problem.Currently im using cm9 fxp211 and kernel
Sent from my SK17i using xda app-developers app
Well, every time I flash CM9 i get this thing...
It's weird, cos I've never seen someone with this problem =/
I'll search for a fix... No succes till now...
Maybe there is a way to calibrate, I just need to learn how!
Thank you
*#*#SERVICE#*#* and service test your proximity to check whether it is working properly or not
Sent from my LT28h using xda premium
I dont have those problem too. Maybe sensor crash?
Tried to test everything and realized that even auto brightness is working...
Don't know what is happening here...
Tried to disable auto brightness to see if was some kind of conflict... Still the same

Fingerprint - software or hardware issue?

Hi
I ordered Le Max 2 few days ago from Aliexpress(Trendresources LTD). However, I got concerned, after I read on xda and le forum about it problems with fp sensor. Could you tell me, is fingerprint sensor a software issue or unfortunately hardware and it can be fixed only by replacing dead sensor?
First of all, wait until your phone arrives and then we can talk.
Mine came with the fp sensor not working. I managed to make it work by flashing stock rom. First receive it and see how it is. Already the latest firmware 016s has huge improvements in fp recognition, so I believe it will improve even more.
When I first got my phone, I was so disappointed by the fp senor and not having Ota, but after updating to 5.8, all was solved.
Can't really complain. The phone is so fast and responsive.
Ok, thanks for help guys. I really appreciate that.
Fingerprint not working
I too receive the phone yesterday unable to register fingerprint, in the FP setup page it is not taking any input after touching the sensor. iam too confused requested for a replacement from the vendor, whether flashing stock rom (iam on 16s) will solve the issue.
please reply iam going nuts.
youtube link of mine trying to register FP setup is here
https://www.youtube.com/watch?v=qIFSvz9qSU4
ashok20205 said:
I too receive the phone yesterday unable to register fingerprint, in the FP setup page it is not taking any input after touching the sensor. iam too confused requested for a replacement from the vendor, whether flashing stock rom (iam on 16s) will solve the issue.
please reply iam going nuts.
youtube link of mine trying to register FP setup is here
Click to expand...
Click to collapse
As I have mentioned above, flash the stock ROM and you will see it will work.
Sent from my Le Max2 using XDA Labs
Thanks for the reply
valy_cta said:
As I have mentioned above, flash the stock ROM and you will see it will work.
Sent from my Le Max2 using XDA Labs
Click to expand...
Click to collapse
Thanks for the reply
Iam downloading 16S this now, i will flash after download.
after download, i have to rename the file to update.zip and goto recovery, select update right. please Correct me if iam wrong
i dont have anything to backup as it is a new mobile.
thank you.
ashok20205 said:
Thanks for the reply
Iam downloading 16S this now, i will flash after download.
after download, i have to rename the file to update.zip and goto recovery, select update right. please Correct me if iam wrong
i dont have anything to backup as it is a new mobile.
thank you.
Click to expand...
Click to collapse
you are correct.
flashed the stock rom. I have clicked the update.zip in file manager and selected update option, it took around 20 minutes and after that I tried to add FP but no use, same thing repeated, I think its a hardware issue. any way to diagnose the FP using any software or app?
ashok20205 said:
flashed the stock rom. I have clicked the update.zip in file manager and selected update option, it took around 20 minutes and after that I tried to add FP but no use, same thing repeated, I think its a hardware issue. any way to diagnose the FP using any software or app?
Click to expand...
Click to collapse
Reboot into recovery, select also clear data... and press Update and reflash. When you boot into system, before you put any fingerprints, select "Calibrate fingerprint sensor".
I tried to update from recovery but I got a weird error saying 'unable to update, cause: apk not found' I searched google but nothing found. Is the update.zip file case sensitive. I renamed it to 'update.zip' not 'Update.zip'. is it OK.
One more thing after update I tried to skip the WiFi connection but this popped up
image
and I am not able to skip the WiFi connection. Letv is going in apple way
I also calibrated before touching the FPScanner but no use.
same for me.
the sensor does not work or more.
I have a 2 lemax x822.
the sensor works two days with the Roma CM13 19s, and then the third day nothing.
I returned to stock rom 17s, but it still did not work.
I passed the fourth day in the 19s CM13 ROM, and miracle, it works.
but alas today he no longer works again. impossible to calibrate and add a fingerprint.
I try Roma umbrella corps 18s / 19s, but the sensor does not work either.
it gets annoying.
problem of software or hardware?
meuhmeuh51 said:
same for me.
the sensor does not work or more.
I have a 2 lemax x822.
the sensor works two days with the Roma CM13 19s, and then the third day nothing.
I returned to stock rom 17s, but it still did not work.
I passed the fourth day in the 19s CM13 ROM, and miracle, it works.
but alas today he no longer works again. impossible to calibrate and add a fingerprint.
I try Roma umbrella corps 18s / 19s, but the sensor does not work either.
it gets annoying.
problem of software or hardware?
Click to expand...
Click to collapse
I have the same problem. This problem of hardware.
@bahuy2003 thank you for the answer.
it's a shame to have problems with such a good phone equipment rating. especially when it is new for 5 days.
I will have to assert the warranty on the spemall.com site.
hoping that not too long to repair it and well repaired.
I use my max2 without fingerprints. Many people sent their mobiles to warranty, but they were waiting for months for them.
I too having fp problem, anyone have solution please tell.
I too have same problem moreover camera continuously clicking picture.
Sent from my Le X821 using XDA-Developers mobile app
Must be at least partially software
I've tried stock ROMs and am currently running the pseudo CM based on a stock 18 kernel.
Finger print unlock isn't consistent: Sometimes the phone doesn't react for a long time (seconds), sometimes unlock is instantaneous.
Proper training is certainly important to get instantenous responses at all (don't move fingers during training, tap and wait for the vibration confirmation).
Sometimes I resort to clicking the power button and then do a finger-print to unlock, sometimes I just use the pattern to unlock, although that's very rare.
However last night I had a strange experience:
The phone was suddenly receiving fake inputs from the soft buttons, switching between applications without me touching anything and eventually all soft buttons went dead. Touch screen was still perfect, but finger print unlock was also dead, had to use the unlock pattern.
After a reboot (cold) everything was back to normal.
Whatever firmware is running to deal with the fingerprint sensor and the soft buttons (I assume this isn't running on the main cores), seems to be buggy, perhaps leaking memory and requires a restart occasionally.
My guess is that this would take automated testing to fix and I doubt Le Eco is doing that. Actually I guess the code would actually have to come from the hardware vendor for the fingerprint sensor and perhaps Le Eco doesn't have a current version.
Really professional quality is hard to get these days, even in flagship devices costing four times as much as Le Max 2.

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