Related
So here's a peculiar incident:
I have a CDMA TP with a stock ROM and a few basic apps I gathered from these forums and others. I've had it for less than a week.
Tonite, I went to check my text messages. Suddenly, the screen went black and the phone stopped responding. After pressing the power button and fiddling with the keys, I pulled out the stylus and did a soft reset. No response. Confused by this, I tried again, but still nothing. I removed the battery, and turned the phone back on. It froze at the "Touch Pro" screen with the rom/radio/etc info at the bottom. After repeating this a few times I decided to do a hard reset. So, I turn the device on and perform the hard reset. By this point the TP is only turning on SOME TIMES, and I have to take the battery out and put it back in often just to get it to start successfully. So, I finally get the device to boot up and it starts to configure WinMo. Suddenly, while configuring, it freezes. Now I try to turn it back on, and nothing happens.
Basically the device is stuck like this, shifting between not turning on at all and turning on but freezing at the "Touch Pro" screen.
So, my question is, what the heck is going on here? Has anyone else had this problem, or does this sound familiar to anyone? Any help would be greatly, greatly appreciated.
p.s. Yes, the battery is fully charged.
kameisama said:
So here's a peculiar incident:
I have a CDMA TP with a stock ROM and a few basic apps I gathered from these forums and others. I've had it for less than a week.
Tonite, I went to check my text messages. Suddenly, the screen went black and the phone stopped responding. After pressing the power button and fiddling with the keys, I pulled out the stylus and did a soft reset. No response. Confused by this, I tried again, but still nothing. I removed the battery, and turned the phone back on. It froze at the "Touch Pro" screen with the rom/radio/etc info at the bottom. After repeating this a few times I decided to do a hard reset. So, I turn the device on and perform the hard reset. By this point the TP is only turning on SOME TIMES, and I have to take the battery out and put it back in often just to get it to start successfully. So, I finally get the device to boot up and it starts to configure WinMo. Suddenly, while configuring, it freezes. Now I try to turn it back on, and nothing happens.
Basically the device is stuck like this, shifting between not turning on at all and turning on but freezing at the "Touch Pro" screen.
So, my question is, what the heck is going on here? Has anyone else had this problem, or does this sound familiar to anyone? Any help would be greatly, greatly appreciated.
p.s. Yes, the battery is fully charged.
Click to expand...
Click to collapse
Time to take it in and get a new one.....
Same problem here phone started b not coming out of lock mode. Backlight is on but no display on screen (if i tilt the screen left and right i can see light coming from behind) did about 6 hard resets and still same problem. also power button works whenever it wants to. this phone sucks @ss, i want my mogul back. on a second note my replacement will be here on wednesday.
Touch Pro stock rom purchased back in nov when it came out
yeah, i've had the same problem, i found if i hit my phone on the back or side and then batter pull and hit the soft reset while off, not the power button to turn it back on, it comes back on with color on the screen not just blank black screen with backlight, this works mostly every time, but when it doesn't, i just hold the power button down and do battery pull and hit the power button and it works, its like its got a combo of things you have to do before it works.. weird
Boot Up
I have also had similar problems. I for some reason sometimes have to remove my SD card and boot up without it for some reason. Not all the time, but every once in a blue moon. Not too sure how that affects anything, but you may try that too.
well i started a thread here ***help*** because i kinda have the same problem.
i downloaded some cabs, nothing fancy but i had some problems with a theme i downloaded. when i went to deleted i couldnt..... to make a story short, i took it to the sprint store where they tried to do a master reset/ hard reset and it wont take it. it wont do a thing... they say some important files are missing...
the phone works but not the way it should... the time on the home screen wont show up. and some other small things...
dont know how this happened but i would like to know... im worried about new programs to the phone now. ( getting a new one)
still want to see if i can fix this one.
Mayonesa said:
well i started a thread here ***help*** because i kinda have the same problem.
i downloaded some cabs, nothing fancy but i had some problems with a theme i downloaded. when i went to deleted i couldnt..... to make a story short, i took it to the sprint store where they tried to do a master reset/ hard reset and it wont take it. it wont do a thing... they say some important files are missing...
the phone works but not the way it should... the time on the home screen wont show up. and some other small things...
dont know how this happened but i would like to know... im worried about new programs to the phone now. ( getting a new one)
still want to see if i can fix this one.
Click to expand...
Click to collapse
Have you tried re flashing the ROM?
it wasnt HTC's fault for your phone's not booting...thats what happens when u try to mess with the hardware too much and you dont know what your doing
Would you want to sell???
Reboot Brick HTC process
****DOn't take battery out after hard boot***
1.just watch videohttp://www.youtube.com/watch?v=sk56olMkCtU and do what they do but dont take battery out. LEAVE phone STUCK on BOOT screen. Nothign else will move or work but you want phone just like that.
2. connect usb cable to active sync. (this may not link up but leave usb connected anyhow) Do not delete phone profile.
3.use rom like Download MightyROM6_Herman.exe avail at: http://www.lilrico.com/Mighty/mightyromblog/?p=454
4 although active sync is still attatched but may not be connecting. It will connect thru usb anyway when you run the rom software. http://www.youtube.com/watch?v=fV2I2WAFkg4&NR=1
This worked and kept phone from cutting on and off. and restored ROM. don't know about original htc boot. but your phone will work under this rom for now and you can go from there.
hey thanks plain ole dumb, it works now.
man I thought it was over.
thanks again
At first I thought my problems stemmed from an update with WidgetLocker. However, I uninstalled that and the problems persist.
Description of problem:
So I boot the device to the lock screen.
I unlock the phone and all I see is my background with the taskbar at the top. No icons. I can't interact with anything. After a few seconds the screen goes dim and times out. Even if I touch the screen to keep this from happening.
I hit the power button to turn the screen back on. No response. I wait 30 seconds or so and it turns back on. I am greeted with "xxxx process/program has stopped responding do you want to force quit, wait, or send a report" (whatever program happens to be up, doesn't seem to matter, all programs cause this to happen). If I hit force quit the program still hangs. If I hit "wait" the program starts working. This isn't a very repeatable event in that sometimes when I turn the screen back on instead of the "force quit" screen I get the background with taskbar.
While all this is going on I am still receiving status updates, emails, texts, etc. Sometimes I can get to the point where icons appear on my homescreen but if I tap a program's icon the screen just freezes.
I have Go Launcher installed but this happens in Go Launcher or Sense.
Any ideas what is going on? So far I've:
restarted
removed battery
restarted without back on
restarted without sim card in
No luck.
I tried "restore" but after being shown green arrows and an icon of the device I immediately get an icon of the device and a red exclamation in a triangle.
Any help is greatly appreciated. I'm trying to avoid a hard reset.
I would run the RUU. I know you don't want to wipe, but I would back up your data as best you can and wipe it.
any recommendations for backing up? I can't really get to any apps right now.
What does RUU mean?
ROM update utility. Stock rom releases from HTC.
http://forum.xda-developers.com/showthread.php?t=1338916
Sent from my ADR6425LVW using XDA
well
I ran the phone down to 0% battery. Restarted it and things seemed ok. But just now it is starting to hang again so going to back it up and run that RUU.
I tried the RUU but was told it could not communicate with my phone even though I had it plugged in via usb.
Instead of installing the RUU I installed one of the leaked ICS updates (official one for the rezound). Now it functions somewhat better. There is still often a long wait between pressing home while in an application and going to the home screen. Also while the screen is off, pressing the power button to turn the screen on I have to wait a good minute for the screen to come back on. Any idea what in the world is going on?
Sounds weird. Anyway, here are a couple thoughts:
When you installed the ICS leak, did you do a complete wipe of everything? If not, do it and reinstall whatever ROM you like.
Otherwise, in recovery, wipe cache and dalvik again. While you're in Recovery, it wouldn't hurt to run Fix Permissions.
HTH - Good luck!
I did a factory reset to the ics rom.
How do I clear cache and what is dalvik.
I'm going to download one of the official rezound 2.3 update toms and flash it. If that doesn't work ill take it to a Verizon store and see what they can do. It is under warranty.
I've noticed that apps function fine the problem is getting to and from the home screens. It's then that the phone freezes up for a minute or so.
Ok was going to reset phone to 2.3 but got the main version error so going to try this trick to get the main version down to where I can "upgrade" to 2.3:
http://forum.xda-developers.com/showthread.php?t=1467099
dsiglin said:
Ok was going to reset phone to 2.3 but got the main version error so going to try this trick to get the main version down to where I can "upgrade" to 2.3:
http://forum.xda-developers.com/showthread.php?t=1467099
Click to expand...
Click to collapse
Everything get worked out?
I can't get temp root to work so I can install superuser. Working on that now.
seems ICS leak has no temp root ability. I've reached the end of my road as I don't know where to go from here.
I posted this in the A500 forum as well, but it's probable that this is not a problem limited to my device, and it's also possible that there is a rom that might help me out.
I purchased my tablet on the day it came out, so it's long out of warranty. Everything has been fine with it until three nights ago.
I woke up in the morning to a crashed app alert. I don't get crashed apps often, but it does happen, so I hit ok. A few seconds later I was inundated with crashed app alerts. At that point, any app I opened would also crash immediately. Figuring a good reset would fix it, I turned it off...and it wouldn't turn back on.
I did finally get it to start by holding the volume up and power button.
But that didn't fix the problem. I've discovered that it is somewhat stable if I keep wifi off, but if wifi is on, within minutes everything starts to crash again.
I tried uninstalling some of the apps that crash, but when I restart, the apps are back. It doesn't matter what I uninstall, when I restart, it's back. Installed apps also disappear, the wallpaper resets...basically nothing I do sticks once I restart. I tried to factory reset using the button combination required for my device, and the screen gives the "erasing user data" message, but when it loads up, everything is just as I left it. I tried using the android os option to factory reset, but when I hit "erase everything", the button depresses, but nothing happens.
So obviously, I'm a bit perplexed.
I've never rooted it, and I ran an anti-virus scan a few hours before this all happened and it came up clean.
Anyone ever experienced this? Any advice? If no one has any ideas one how to fix it, is there a way to bypass the main os completely with a rom? I have absolutely no idea how those work, so it may be obvious that it won't, but I figured I'd check.
Thanks in advance! And thanks for reading this far, even if you have no advice!
OK, this is really weird - after getting the 4.2.2 update, my phone reboots itself every night, not 100% sure it's exactly the same time, but it's been while sitting in my pocket or on the table, not even in use. At first I assumed it was Zooper, which I had installed right after the update, but I disabled it yesterday and got the reboot again tonight.
I even checked my Tasker to make sure some auto-reboot profile hadn't installed itself!
Any hints about how to diagnose this? Do I have no choice but to remove apps one by one? Most of the apps I run are the same ones I run on my TF300 tablet which also has 4.2.2, so don't know if it could be an app.
Did it again tonight and it is the exact same time - 9:19pm It's also interesting is that this is about the time of day I did the update to 4.2.2 It's like some daily thing going on. It must be some new app applied by default by the update, I've disabled some of the obvious new apps.
Does anyone know if I do a factory reset will it go back to 4.1 (which worked fine for me), or will it stay at 4.1?
PhysicalEd said:
Did it again tonight and it is the exact same time - 9:19pm It's also interesting is that this is about the time of day I did the update to 4.2.2 It's like some daily thing going on. It must be some new app applied by default by the update, I've disabled some of the obvious new apps.
Does anyone know if I do a factory reset will it go back to 4.1 (which worked fine for me), or will it stay at 4.1?
Click to expand...
Click to collapse
the Factory reset will erase all ur Apps and will stay in 4.2.2 ......
Looks like this update has really screwed up my phone. After a couple of more nights of trying to disable more apps, and trying to catch the error with logcat (nothing that makes any sense in the log, no error or crashes preceding the reboot) I decided to factory reset.
It rebooted again tonight, about 24 hours after the factory reset.
Also, intermittently now the power button will not suspend the phone, though I can hold it and reboot, I don't know any other way to put it to sleep.
Looking at the log some more, the only thing that gives any hint is that there was Location Services activity before the crash. Googling around about my problem showed there was a bug in Location Services early in 4.2 but the claim was that it was fixed. I guess tomorrow night I'll try turning off Location Services as well.
PhysicalEd said:
Looks like this update has really screwed up my phone. After a couple of more nights of trying to disable more apps, and trying to catch the error with logcat (nothing that makes any sense in the log, no error or crashes preceding the reboot) I decided to factory reset.
It rebooted again tonight, about 24 hours after the factory reset.
Also, intermittently now the power button will not suspend the phone, though I can hold it and reboot, I don't know any other way to put it to sleep.
Looking at the log some more, the only thing that gives any hint is that there was Location Services activity before the crash. Googling around about my problem showed there was a bug in Location Services early in 4.2 but the claim was that it was fixed. I guess tomorrow night I'll try turning off Location Services as well.
Click to expand...
Click to collapse
The update may have screwed up somewhere in the middle, you could try to re-ruu your phone or unlock the bootloader and flash a custom rom, also the thing about the power button not putting the phone to sleep or doing anything than reboot on long press happened to me on each and every custom rom and I never did any OTA, got my phone, unlocked bootloader and flash away from sense, my hboot is still the one that it came with, but for me that thing happens really randomly, like once every 1 or 2 weeks, and when that happens for me the volume buttons stop working also till reboot, I was thinking I was the only one facing it so I kinda decided not to talk about that as I saw no one say anything about it, but I am also one of those for who the phone turns off exactly when my phone goes to 6% battery whatever I do, on whatever rom I am and even in the recovery, so I was thinking that maybe vodafone modified something on it, that's an other reason I didn't say anything about the buttons becoming unresponsive...
So what I would recommend is to re-ruu your phone or go to a custom rom (or if none solves anything the phone may have some kind of hard brick).
Just to help out anyone else who ever has this problem.
It was not location services.
I can see clearly in two logs an HTC process crashing. This seems to cause a cascade that leads to reboot.
I contacted HTC tech support, they suggested I boot up in a recovery mode and try to wipe data cache. They were surprised to find that attempting to do that caused a reboot.
So as Ranomez suggests above, they want me to re-do the update with the RUU when they release it, which they said would be "soon" last weekend.
On the other hand, my battery life after this update is fantastic, so I've decided I can live with this to not have to worry about recharging by mid-afternoon!
This seems an overly obvious question. Does the watch have vibrate? I just got it two days ago, but no setting of vibrate anywhere seems to make it shake. I would think I'd have run across someone else saying something if it lacked the ability...
So, kinda wondering if mine is broken or if I totally missed that it isn't there.
Thanks
jd
jdommer said:
This seems an overly obvious question. Does the watch have vibrate? I just got it two days ago, but no setting of vibrate anywhere seems to make it shake. I would think I'd have run across someone else saying something if it lacked the ability...
So, kinda wondering if mine is broken or if I totally missed that it isn't there.
Thanks
jd
Click to expand...
Click to collapse
Mine vibrated yesterday and now it wont vibrate. If you scroll down from the top on your home screen, click the icon in the top right corner, that should bring up your wifi, airplane mode, gps, battery, etc icons. If you scroll down to audio profiles, there is one called meeting that has a picture of a phone vibrating. That should make calls and messages vibrate your phone. You can also manually turn them on because if you go to settings/device/audio profile/settings for general where you can select vibrate plus ring, and if you scroll down there is an option for vibrate on touch. Even though I have both these settings checked, and they used to work, they are no longer working. I tried a factory reset, and that didn't fix it. Now, when I power on my watch, I get a message that says headphones disconnected. It seemed to stop working after I started getting this message, not sure if that is normal or if it has anything to do with it. I will let you know if I figure out a way to get mine vibrating again, but for now it looks like mine could be broken. Can anyone else chime in on this if this has happened to you?
flimmyflam said:
Mine vibrated yesterday and now it wont vibrate. If you scroll down from the top on your home screen, click the icon in the top right corner, that should bring up your wifi, airplane mode, gps, battery, etc icons. If you scroll down to audio profiles, there is one called meeting that has a picture of a phone vibrating. That should make calls and messages vibrate your phone. You can also manually turn them on because if you go to settings/device/audio profile/settings for general where you can select vibrate plus ring, and if you scroll down there is an option for vibrate on touch. Even though I have both these settings checked, and they used to work, they are no longer working. I tried a factory reset, and that didn't fix it. Now, when I power on my watch, I get a message that says headphones disconnected. It seemed to stop working after I started getting this message, not sure if that is normal or if it has anything to do with it. I will let you know if I figure out a way to get mine vibrating again, but for now it looks like mine could be broken. Can anyone else chime in on this if this has happened to you?
Click to expand...
Click to collapse
I cannot get my vibrate to work again, if anyone has experienced this, please reply and let me know how to fix it, for now, i am giving up, and extremely disappointed
jdommer said:
This seems an overly obvious question. Does the watch have vibrate? I just got it two days ago, but no setting of vibrate anywhere seems to make it shake. I would think I'd have run across someone else saying something if it lacked the ability...
So, kinda wondering if mine is broken or if I totally missed that it isn't there.
Thanks
jd
Click to expand...
Click to collapse
It does vibrate. But very few things use that function it seems. I was thinking about setting up a tasker script to vibrate on any notification.
mortis2600 said:
It does vibrate. But very few things use that function it seems. I was thinking about setting up a tasker script to vibrate on any notification.
Click to expand...
Click to collapse
Anyone have any ideas on how to get mine vibrating again? I've done the backup and restore option, is that how you do a proper factory reset, or is there another way I can try to get this thing to start working again?
update: Just flashed 1900_20140120 firmware using the excellent guide on here, and still no vibrate
flimmyflam said:
Anyone have any ideas on how to get mine vibrating again? I've done the backup and restore option, is that how you do a proper factory reset, or is there another way I can try to get this thing to start working again?
update: Just flashed 1900_20140120 firmware using the excellent guide on here, and still no vibrate
Click to expand...
Click to collapse
Mine started working. Not sure why; I tried to reset to factory and despite following the directions and watching Loki's video, i managed to lock the watch up. Popped the battery, put it back together, wiped the device. Now it vibrates and that is good. Just wish i knew what I had did that fixed it.
Thanks all!
Jd
Mine does not vibrate either, never did.
I tried with the stock firmware, Loki's firmware, stock with enhanced security... no luck...
Thoughts?
jdommer said:
Mine started working. Not sure why; I tried to reset to factory and despite following the directions and watching Loki's video, i managed to lock the watch up. Popped the battery, put it back together, wiped the device. Now it vibrates and that is good. Just wish i knew what I had did that fixed it.
Thanks all!
Jd
Click to expand...
Click to collapse
stanelie said:
Mine does not vibrate either, never did.
I tried with the stock firmware, Loki's firmware, stock with enhanced security... no luck...
Thoughts?
Click to expand...
Click to collapse
Mine started vibrating again. I went to take the battery out, but couldn't get the screws off, so I gave up, when I rebooted, all the sudden vibrate worked again. Not sure if it was powering it on and off a few times, or shaking it around, try taking the battery out and putting it back in if you can, if not, just try turning it off and then on and maybe lightly shaking it around
Well,
It looks like a bad electrical contact, I've downloaded an app called "vibrater" that does just what it says, and it won't start the vibrator until I lightly tap the watch on it's side while the app is turning the vibrator on.
But it does not stick. I guess I will have to return the watch to have it fixed...
Until tonight, I thought the TrueSmart just didn't have a vibrator...
Vibration doesnt work
Hey, just received my Omate Trusmart! (Kickstarter edition)
Overall I am extremely happy with the watch, but there are a couple of major problems:
1. The vibration doesn't work, I have tried rebooting, factory restore etc but nothing seems to work. Does anyone know a fix to this or is it a hardware problem?
2. My screen has very faint dark spots in the center. Looks like a manufacturing defect.
Is it possible to return the watch to get a replacement? I havent opened the back cover yet.
Thanks.