[Q] 3G Issues - Galaxy S III Q&A, Help & Troubleshooting

Hi all,
Ok so im on orange and they say all is fine with the 3g though my 3g icon only has the green arrown the red is grey.. if turn the data mode on and off it will work for a few seconds.. then i lose it again.
Really doing my head in now!! was fine yesterday. Also tried pulling the battery.
Any ideas??
Thanks Dave

I was having signal issues, tried all sorts including 2 factory re sets.
In the end put it up against my T-Mob wireless pointer which was about 3 times faster, called orange told them this and got a new phone next day now reception and net speeds are what I expect.
If you have a mate on orange try loading the same page if they beat you then it's the phone as the S3 should kick ass!
I got mine no quibbles.
Sent from my GT-I9300 using xda premium

Cheers mate... turns out orange dont know when they have problems

Related

Signal Help

For the past 3-4 hours, my TB has shown 3-4 bars of signal but there is no 4g or 3g symbol next to the bars. When I go to surf the web or even do anything else it just doesnt load. Is the network down or what? I have a friend next to me with a droid 2 and his service is working fine so I'm wondering whats wrong.
Try putting it in Airplane mode, then back out.
kierandill said:
Try putting it in Airplane mode, then back out.
Click to expand...
Click to collapse
Nothing
Do you have wi-fi available ??
Sent from my Verizon 4GLTE HTC Thunderbolt
Hmm, I've had a similar problem since late last night/early this morning. If I'm on 3G I have 3-4 bars but never get an active 3G connection. I can however switch to LTE only and after a couple reboots get 4G. I've tried toggling airplane and mobile data but that didn't help at all. Are you in North Eastern Florida by chance? The Thunderbolt uses a different kind of 3G from other 3G phones so it's entirely possible for us to not have 3G when other people do.
One time that happened to me , I took out my SIM card , put it back in and rebooted . After that I had a signal.
Sent from my Verizon 4GLTE HTC Thunderbolt
You. said:
Hmm, I've had a similar problem since late last night/early this morning. If I'm on 3G I have 3-4 bars but never get an active 3G connection. I can however switch to LTE only and after a couple reboots get 4G. I've tried toggling airplane and mobile data but that didn't help at all. Are you in North Eastern Florida by chance? The Thunderbolt uses a different kind of 3G from other 3G phones so it's entirely possible for us to not have 3G when other people do.
Click to expand...
Click to collapse
No, I'm in Maryland. Do you still have this problem?
jbh00jh said:
One time that happened to me , I took out my SIM card , put it back in and rebooted . After that I had a signal.
Sent from my Verizon 4GLTE HTC Thunderbolt
Click to expand...
Click to collapse
Currently I'm at work and I dont know the password here so no wifi. But I do have it at home. I'll try your sim card trick and see if that works
jumpman1229 said:
For the past 3-4 hours, my TB has shown 3-4 bars of signal but there is no 4g or 3g symbol next to the bars. When I go to surf the web or even do anything else it just doesnt load. Is the network down or what? I have a friend next to me with a droid 2 and his service is working fine so I'm wondering whats wrong.
Click to expand...
Click to collapse
I had the same problem. I reset down to stock rom s-on. I did anything and everything. Since my wife has the same phone and hers had data symbol but mine didn't. But 24 hours later it went back on.... They already sent me a replacement but I sent it back. My was new. So I would suggest waiting 24 hours.
Sent from my ADR6400L using Tapatalk
dadsterflip said:
I had the same problem. I reset down to stock rom s-on. I did anything and everything. Since my wife has the same phone and hers had data symbol but mine didn't. But 24 hours later it went back on.... They already sent me a replacement but I sent it back. My was new. So I would suggest waiting 24 hours.
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
yeah, forgot to say mine is running stock, not rooted. still nothing.im gonna go to the verizon store and see whats up
Multi-post
Has happened to me twice. Had to replace sim card and that fixed my problems.
Sent from my HTC Thunderbolt using tapatalk.
jumpman1229 said:
yeah, forgot to say mine is running stock, not rooted. still nothing.im gonna go to the verizon store and see whats up
Click to expand...
Click to collapse
They'll mostlikely give you another one like they did mine. But like I said it came back on 24 hours later plus when i pull the battery and first boot up ill get 1x then when 3g pops I get no data icon.
I even swap my sim to my wife's tbolt and works great. Good luck
Sent from my ADR6400L using Tapatalk
I had the same problem yesterday. Got a new sim card and have data again.
Yupp got a new sim card and its working now. Thanks dudes
Sent from my HTC Thunderbolt using XDA Premium App
Jesus, was that one huge batch of bad sim cards or what?
Sent from my TBolt using my f***king thumbs...

[Q] Losing signal on my Amaze 4G

Okay, here is my problem: Every once in a while I will completely lose all signal on my phone. It wont pick up 2G, 4G, nothing. Wifi and bluetooth both seem to work though just fine. I've searched and haven't found anyone with the same issues so I'm wondering if it's just my phone or if nobody has commented on it. I first noticed this about two weeks ago, when my phone refused to find service. I was stuck with the little X next to the signal meter. I figured I was just in an area with poor service and didn't think much of it. An hour later, still, no service. This time I went outside where I know I have good 4G service and nothing for 5 minutes. I enabled airplane mode and disabled it, still nothing. Turned the phone off and back on as a last resort. Still nothing. I ended up finishing the day with wifi calling as that still worked. Sometime later my phone began receiving service again so I thought it was a fluke issue.
Then, just yesterday the same thing happened. This was when I rebooted my phone (which bypasses the fastboot feature) and service was restored right away. I called T-mobile and they said there weren't any network issues in my area and they had never heard of this issue before on the Amaze.
So, this is where I'm asking if anyone has heard of this before. I'm running a stock ROM and it hasn't been rooted. Thanks for any comments!
This might help just a touch. I do live in an area with decent service but my couch and bedroom are deadzones for some odd reason. I bought these signal boosters for 2 bucks figuring "what the hell, I'll give it a shot". No more dead zones, and data went from E to G. Not a miracle worker but for a couple bucks it keeps a signal at least.
http://www.amazon.com/gp/aw/d/B004KMK018/ref=mp_s_a_1?qid=1328921838&sr=8-1
Sent from my T-Mobile myTouch 3G Slide using Tapatalk
Wireless Coverage
I have 2 brand new Amaze 4G for a few months now and had no problem with the coverage. I know the coverage is good with full signal bars and have not found any issue with coverage.
Sometimes, different phones have different received signal sensitivity. Also depends on user behavior. If you are always using a handsfree device (cable or BT) and your phone is in a bag, then your coverage is reduced by your action. The best coverage you can ever get is when you have line of sight (unobstructed) to the cell towers.
There are a few issues with your problem:
1-Poor inbuilding coverage
2-Poor coverage in your area
3-Network optimization issue
4-Hardware issue
If you are going from 1 bar to no bar, then most likely you have coverage issue. You lost signal since the level is already very low.
If you are going from full bar to no bar, you might have hardware or network optimization issue. Try your phone is the city or area with known good coverage first. If the behavior persists, then you have phone problem.
I used to manage wireless network for carriers.
same issue
I've had the exact same thing happen to me. Red x, no signal except wifi, in places where signal is not normally an issue. Battery pull doesn't work, return to signal seems arbitrary. Had the same thing happen with my Desire. I have no answers, but you are not alone.
Yup, it happened with my first Amaze. I got it back in January and started playing with it - rooting, custom ROMs, etc. Then later that day, the signal just died on me. I thought I must've screwed something up, so I flashed back to everything stock. No luck. I waited for half a day, then it randomly started working again at night.
You probably noticed tha tI said that happened with my first amaze. That's because after that signal issue, I discovered that my camera stopped working. I returned it to T-Mobile and they sent me another one. This one is working great though.
Well thank you for all the input so far. Id like to say that this isn't my first cell phone and I'm not new to weak or poor signal areas, especially from T-mobile. I was using my phone at work at the time, which has anywhere from no signal to 3 bars depending on where you are. This wasn't one of the cases that I was standing in a dead zone when I checked my phone. I had no signal for several hours, including over 30 minutes of standing outside trying everything I could think of. I have had excellent signal outside in the past, exactly where I was "Hiding". I got the Amaze because I was tired of playing with my old HD2 and having to work around bugs and possibly not receiving calls. So far, I'm not happy that the radio seems to quit responding all together and leaves me without a phone (minus the wifi calling but I'm not always around a hotspot).
I also experienced a dramatic signal loss at home, going from full signal strength to maybe one bar right around the time that I first had issues. I don't know if this is related or if this is a completely different thing.
I am 99% sure this is an error with the phone - probably software related with the radio driver(s) or radio firmware. I guess I will try taking it back to T-mobile and seeing if they could exchange it for a new one. I was just really wanting to avoid that as I finally got my phone setup how I like it. Again, Thank you for the input and let me know if you are having the same problem or if you know of a solution.
I am on my third Amaze and also tried a Galaxy SII X due to the same problem at my home. Even the Samsung did the same thing. In my house and especially in the driveway, the signal varies wildly between -85dbm to as low as -111dbm. The frustrating thing is once it loses the signal, it doesn't seem to reacquire it without a reboot.
I'm with Telus, and they said they will check on it, but I'm not holding my breath. In my immediate area, outside my house, the signal isn't great, but it will usually hang on. I have been to different cities, and all has been well with it. Coming from a rock steady 2G Touch Pro II, I am disappointed as well..
I am new here to this site, but I am having a similar problem with my Amaze. At work I always have a weak 4G signal, but the last few days it has been gone altogether. I have full phone service (4 bars) but no data. The 4G indicates I have signal, but I can't connect to anything on the web. I called HTC and they had me pull my battery and sim card so they could send a "reset signal" to my phone. After my phone came back up I had faster service than ever, but it only lasted a few minutes and went away again. I am thinking this is a phone issue. Oh, the Amaze is my first Android. My only previous smartphone was my Nokia E71x.
I know if I have WiFi calling selected, an x will show up on my signal if i turn WiFi on. I've personally only had slow data in the area I work. I blame it on the fact that it is a busy corporate park with lots of hotels, cuz my signal is fine elsewhere. Try calling tmobile and seeing if they have known tower issues in your area. I know I had that problem with sprint and they sent me a free airave. Maybe tmobile could do something similar if its.a known problem.
Sent from my HTC_Amaze_4G using XDA App
It's most likely a network issue. I get the same thing, it will timeout/refresh the network where it will not get a signal for about 30 seconds a few times per day. I blame the network, since the same thing happened to me with my mt4g
Sent from my Energized HTC Amaze 4G using xda-premium
Jessfox said:
I know if I have WiFi calling selected, an x will show up on my signal if i turn WiFi on. I've personally only had slow data in the area I work. I blame it on the fact that it is a busy corporate park with lots of hotels, cuz my signal is fine elsewhere. Try calling tmobile and seeing if they have known tower issues in your area. I know I had that problem with sprint and they sent me a free airave. Maybe tmobile could do something similar if its.a known problem.
Sent from my HTC_Amaze_4G using XDA App
Click to expand...
Click to collapse
Thank you! This fixed it for me. It was happening only today while I had WiFi enabled, it would turn the mobile radio off completely and the box would be grayed out so I was unable to turn it back on. I had my sim updated today to enable wifi calling so after I read your post, I turned the wifi calling off and the mobile radio signal came back immediately. Strange bug.
eirb said:
Thank you! This fixed it for me. It was happening only today while I had WiFi enabled, it would turn the mobile radio off completely and the box would be grayed out so I was unable to turn it back on. I had my sim updated today to enable wifi calling so after I read your post, I turned the wifi calling off and the mobile radio signal came back immediately. Strange bug.
Click to expand...
Click to collapse
I was told It's by design. It saved battery life by not constantly searching for a mobile network it won't use (due to wifi calling). It's not like you can hand off the call to the local network. I do notice that if i start walking outside, once my wifi hits a low signal it logs back on the network.
djdanska said:
I was told It's by design. It saved battery life by not constantly searching for a mobile network it won't use (due to wifi calling). It's not like you can hand off the call to the local network. I do notice that if i start walking outside, once my wifi hits a low signal it logs back on the network.
Click to expand...
Click to collapse
There is actually an option to specify how the WIFI calling works: either all the time or only when cellular signal is gone. Sounds like you have it set to be on all the time. This means that if you have a good WIFI connection, the cellular radio is shut off and all traffic goes through the WIFI calling app. The other option (which I use) only uses wifi calling when there is no cellular signal.
I have lost cellular signal 3 additional times since my last post. Its not just that I'm in a bad spot and I have no signal for 30 seconds. This goes on for 30 minutes or more - up to several hours. I have found that rebooting the phone fixes it as I believe it completely (as much as possible) removes power from the radio and requires it to be completely re-initiated during the reboot. Simply shutting it off doesn't work as the quickboot is enabled and most likely doesn't perform a complete re-initialization of the radio. My only guess at this point is that there is some kind of possible leftover code from development which never was removed from the radio (this happens more times than not). It could be a timeout or simply causing the radio to hang because of 1. excessive heat generation, 2. excessive power drain, 3. buffer overflow, 4. excessive RF transmit power... In any case, one of those issues could trigger an event in the radio to cause it to simply stop responding.
I am in the process of trying to get T-Mobile to get me a new phone as I am outside of the 30-day window. I have also confirmed it with them that this was not a tower issue.
Thanks
htc amaze 4g signal issue
hay dear i've also the same problem .. i've just bought a new htc amaze 4g having full warranty and signals goes zero everytime when i m in my room ... dnt know whats the problem... is this problem also in the brand new sets..???
Salar khan said:
hay dear i've also the same problem .. i've just bought a new htc amaze 4g having full warranty and signals goes zero everytime when i m in my room ... dnt know whats the problem... is this problem also in the brand new sets..???
Click to expand...
Click to collapse
Hmmmm who is dear? Lol.... Ne ways, well first off, I commend you for digging this thread up rather than just starting a new thread without even looking first :thumbup::thumbup::thumbup: I can't say I've ever seen someone who hasn't even been a member for 1 full day do that. Shoot, I see senior members start new threads or pointless threads without searching first, so good job haha.
Ok, back on topic now, if it's only dropping when you go in your room, then I don't think it's anything wrong with the phone. Not sure who your provider is, but u may be able to call them and have them look up your address and tell you what kind of signal u should get outside your house, and what to expect inside your house. I know t-mobile does at least
sent from my
NRGized amaze
powered by Faux
Has anyone found a solid solution for this? I was able to pick up a amaze for 50 bucks off of craigslist. But I can't get it to connect to mobile net work. A T-Mobile employee told me to root it, but I'm trying not to cause it's not for me.
Sent from my HTC Sensation using xda app-developers app
crewdawg said:
Has anyone found a solid solution for this? I was able to pick up a amaze for 50 bucks off of craigslist. But I can't get it to connect to mobile net work. A T-Mobile employee told me to root it, but I'm trying not to cause it's not for me.
Sent from my HTC Sensation using xda app-developers app
Click to expand...
Click to collapse
Well your situation is a little different than other peoples in this thread if u can't connect al all. Ok wait so first off, it won't connect to a network at all? AND you only paid 50 bucks for it...? Sounds a little fishy to me bud, why did he say he was selling it...?
Next thing, I don't know why a t-mo rep would tell you to root the phone, rooting has no effect on your signal strength or your ability to connect to a network.
And lastly, is the phone a T-Mobile branded amaze owhat carrierr...? and will it not connect at all, period, or can u make calls just not data...?
sent from my
NRGized amaze
powered by Faux
It's a known bug in our phone
Just wipe cash & dalvic cash
Even more convenient should be with this:
https://play.google.com/store/apps/details?id=ext.recovery.control
jauhien said:
Just wipe cash & dalvic cash
Even more convenient should be with this:
https://play.google.com/store/apps/details?id=ext.recovery.control
Click to expand...
Click to collapse
And that's supposed to do what for your signal?
sent from my
NRGized amaze
powered by Faux
aj_2423 said:
And that's supposed to do what for your signal?
sent from my
NRGized amaze
powered by Faux
Click to expand...
Click to collapse
The phone simply begins connecting normally.. nothing extraordinary though..
---------- Post added at 01:05 PM ---------- Previous post was at 12:27 PM ----------
If the normal connection won't restore after the wiping cash & dalvik cash, you probably have to consider this awesome app:
Moderator Edit
Link removed because you can't post direct links to paid apps
Thank you.
Here is the link to the free version of what actually needed though:
https://play.google.com/store/apps/details?id=net.igio90.androidtweaker.free

Sick connection issue.

Today I'm having issues with 3g connectivity on my Lumia. The phone just doesn't connect no matter what. I tried restarting it, pulling the SIM but no luck. At first I thought: my bad for cutting the SIM card myself, maybe after some time it got messed up. When I came home I grabbed my gf's 710 and it was behaving the same way (her SIM card is brand new). Coincidence? I don't think so. A friend of mine with the same carrier (H3G) just told me he had no issues whatsoever connecting using 3g connectivity, and he has a Nokia N97. This is starting to piss me off...anybody else having connectivity issues today? It must be something Microsoft/Nokia related. God I'm about to throw this thing off the window.
3g connectivity
I had the same issue the day i bought it..had to reset the phone for 3g to work again and today i face the same issue again!
Abhinavad3r said:
I had the same issue the day i bought it..had to reset the phone for 3g to work again and today i face the same issue again!
Click to expand...
Click to collapse
My God I hope this is not the case, that would be annoying as hell...this is just too weird, why would this happen on two phones at the same time? Geez this is worse than on Android...
Hoping the same..Even im waiting for a workaround to make 3g work on my phone.
Ok, I just woke up and tried again, it works now Microsoft/Nokia have to do something about this tho, this is not acceptable...
Doesnt work for yet..still unablle to figure out why whatsapp is running fine but no other 3g activity happening. Please let me know if u had to do something for 3g to work.
Abhinavad3r said:
Doesnt work for yet..still unablle to figure out why whatsapp is running fine but no other 3g activity happening. Please let me know if u had to do something for 3g to work.
Click to expand...
Click to collapse
Nothing special really, I simply let it charge overnight, picked it up in the morning and it was working. Yesterday I tried everything: plugged it to the pc, switched flight mode on and off, tuned it off for a few minutes but no luck. The last option would have been draining the battery completely then plug it to the pc to turn it back on, but that wasn't necessary. Really weird...i still need to check if my gf's 710 is working now.
Seriously, this is not good. I noticed it since yesterday again. I had it when I first got my Lumia. I have weird issues such as being able to stream music non-stop over 3G, yet being unable to make or receive calls. What I do to make it work? I switch to airplane mode and back.
I got both Lumia and MicroSIM for free; didn't have these issues for weeks. I got the newest firmware (12072) using cab sender, might be any constellation? Typed on my Lumia btw
Apparently my gf's phone is working as well now, gotta love these random bugs...
Happened the same here, suddenly I got no signal at all, tried everything, didn't want to format the phone so I just waited and some hours later connection was back, but 2g only, next day all was fine with 3g also workin
Sent from my Lumia 800 using XDA Windows Phone 7 App
All issues are suddenly gone for me. Wtf
I've been having this exact problem for a couple of days now, i already called vodafone but they cant help me... WTF is happening?? no signal
same thing happened to my mate.. have you installed the latest update.. his issues went away after install??
luminated said:
same thing happened to my mate.. have you installed the latest update.. his issues went away after install??
Click to expand...
Click to collapse
I was already running the latest firmware when I faced this issue, it's not a matter of that I guess...
Sent from my Lumia 800 using XDA Windows Phone 7 App
same here, does anyone have a solution? im a bout to trade this piece of S%$& for a iphone ...
ragdoll20 said:
same here, does anyone have a solution? im a bout to trade this piece of S%$& for a iphone ...
Click to expand...
Click to collapse
How long has it been going on like that? Mine started working again after about a day...
6 days now, really getting pissed off. I think its just a faulty model. I'm gonna try to factory reset. Anybody have any other ideas?
6 days is a pretty damn long while...do a factory reset and if the issue is still there you should definitely get it checked. I had no idea this thread would have gethered all of these people, this is something that Nokia should be really looking into...
So i called vodafone and they told me that when i took my new 2 year contract (and got the phone) i also got a new sort of contract that slowed down my internet.. while this makes sense it also doesnt because the speeds they were talking about should still have been fast enough.. But since i also only had 500mb i upgraded and the problem is now gone. everythings really fast again.
One question though: When i pick highest network setting i can only choose 3g.. but with my current contract plan i should get "H". anyone have any info on that?
vnvman said:
6 days is a pretty damn long while...do a factory reset and if the issue is still there you should definitely get it checked. I had no idea this thread would have gethered all of these people, this is something that Nokia should be really looking into...
Click to expand...
Click to collapse
ragdoll20 said:
So i called vodafone and they told me that when i took my new 2 year contract (and got the phone) i also got a new sort of contract that slowed down my internet.. while this makes sense it also doesnt because the speeds they were talking about should still have been fast enough.. But since i also only had 500mb i upgraded and the problem is now gone. everythings really fast again.
One question though: When i pick highest network setting i can only choose 3g.. but with my current contract plan i should get "H". anyone have any info on that?
Click to expand...
Click to collapse
Ok let me explain what is going on. In Holland (Im dutch also) we have "H" as the symbol for an ACTIVE 3G connection (meaning downloading/uploading data). Where "3G" means an inactive (or not consuming data) 3G connection, this is not worse than H, its the same.
On the US version you will see 3G when not downloading and 3G+ when downloading (which is the same as our H). Whatever letter there is does not matter as long its not a G you have your max speed.
Now also notice that there are a lot of areas where providers can not peovide the maximum speed (crowded/low signal/etc). Make sure you check your speed with full bars and dont be paranoid with data tests. If the speed is reasonable and IE9 can load a decent page, than its ok. If it wont load a page than your 3G does not work.
If your 3G does not work (what was the case for some of you) than set the APN settings manually to your peovider (or use the Nokia Network Setup app), goto Settings --> Cellular --> Edit APN.
Now 3G will work.
Again dont be bothered about whatever Icon it shows, H, 3G or 3G+ its all good (or 4G). As long as there is no G or E you will have the highest connection your phone can receive. This does not guarantee your provider can deliver you what you pay for (probably you get much lower speeds) and they might also cap your speed if you surpass your datalimit (as does TMobile NL with "unlimited internet").
Good luck

Bad signal

I just purchased this phone yesterday and when I first got it u full antenna and 3g was working flawlessly too, till I guess sprint towers was down messed up everything, its anybody experience this or is this normal, and how can I keep my WiFi from keep kicking when out sits for a while too
Sent from my SPH-L710 using Tapatalk 2

Mobile data "Disconnected"

This is new. My phone shows full signal bars, but data does not work (no LTE displayed in the status bar). When I look at the settings it says "Disconnected" right below Mobile data. If I turn it off and on, it will say "Turning On..." then "Disconnected".
The weird part is that I know I get LTE signal right here (at my desk at work). I've been using the phone here all week. It was working fine, then it switched to disconnected. The first time I turned the data off/on, it connected, showed LTE, and sent an email I had tried to send. Now it refuses to connect at all.
I rebooted the phone, and it first connected to LTE, and now has full bars of 3G.
Anyone else notice something similar happen?
EDIT: Looks like it's Verizon possibly doing some tower work in NYC.
its possible you have a toasted sim card. not very common but i have seen it happen before on my gnex and a few others. Good luck
Another possibility is that Verizon in your area is fixing things.
If you are in Manhattan, a couple of us experienced unstable data connection these few days.
If such data disconnection happens cross the country , then it is a device's issue, which I suspect not.
drumz0rz said:
This is new. My phone shows full signal bars, but data does not work (no LTE displayed in the status bar). When I look at the settings it says "Disconnected" right below Mobile data. If I turn it off and on, it will say "Turning On..." then "Disconnected".
The weird part is that I know I get LTE signal right here (at my desk at work). I've been using the phone here all week. It was working fine, then it switched to disconnected. The first time I turned the data off/on, it connected, showed LTE, and sent an email I had tried to send. Now it refuses to connect at all.
I rebooted the phone, and it first connected to LTE, and now has full bars of 3G.
Anyone else notice something similar happen?
Click to expand...
Click to collapse
Same thing keeps happening to me. It's frustrating because it will spool up LTE with full bars, not transmit any data and then disconnect completely from data. Will have to restart my phone which normally gets me back to working 3G until it happens again in an hour or so and have to repeat the process. Toggling the data connection on and off doesn't help. Verizon replaced my SIM card but it hasn't helped anything. Hoping it's just a temporary NYC issue.
kjogel said:
Same thing keeps happening to me. It's frustrating because it will spool up LTE with full bars, not transmit any data and then disconnect completely from data. Will have to restart my phone which normally gets me back to working 3G until it happens again in an hour or so and have to repeat the process. Toggling the data connection on and off doesn't help. Verizon replaced my SIM card but it hasn't helped anything. Hoping it's just a temporary NYC issue.
Click to expand...
Click to collapse
I was having a few issues here in New York too. I think they're working on some towers.
Sent from my HTC DNA using Tapatalk.
karn101 said:
I was having a few issues here in New York too. I think they're working on some towers.
Sent from my HTC DNA using Tapatalk.
Click to expand...
Click to collapse
Not surprising given some of the photos I've seen of their infrastructure after Sandy. Good to hear I'm not the only one.
This could be a different problem, but today I completely lost all mobile signal, both data and voice. It looked like I was in the subway (with no data icon and a little x next to the bars) . I waited for a couple of hours to see if the signal comes back, but it did not. A reboot fixed the issue.
I would not think much of this typically, but my wife has complained about exactly the same thing. Said she had to reboot the phone on two occasions already to get the signal back. WiFi worked fine though.
Could be a bug with the DNA.
Sent from my HTC6435LVW using Tapatalk 2
cowisland said:
This could be a different problem, but today I completely lost all mobile signal, both data and voice. It looked like I was in the subway (with no data icon and a little x next to the bars) . I waited for a couple of hours to see if the signal comes back, but it did not. A reboot fixed the issue.
I would not think much of this typically, but my wife has complained about exactly the same thing. Said she had to reboot the phone on two occasions already to get the signal back. WiFi worked fine though.
Could be a bug with the DNA.
Sent from my HTC6435LVW using Tapatalk 2
Click to expand...
Click to collapse
are you in NYC metro? If yes, yes, I had one of such issue today too. but it did not last hours. It lasted 1 minute or so.
I think folks having data problem near NYC may chill for now. I hope it will not persist throughout the trial window of 14 days...
I am in NYC, let's hope it's a VZW issue.
Sent from my HTC6435LVW using Tapatalk 2
cowisland said:
I am in NYC, let's hope it's a VZW issue.
Sent from my HTC6435LVW using Tapatalk 2
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Click to collapse
Data seems to be working today. Looks to be a Verizon issue, not a DNA issue.
drumz0rz said:
This is new. My phone shows full signal bars, but data does not work (no LTE displayed in the status bar). When I look at the settings it says "Disconnected" right below Mobile data. If I turn it off and on, it will say "Turning On..." then "Disconnected".
The weird part is that I know I get LTE signal right here (at my desk at work). I've been using the phone here all week. It was working fine, then it switched to disconnected. The first time I turned the data off/on, it connected, showed LTE, and sent an email I had tried to send. Now it refuses to connect at all.
I rebooted the phone, and it first connected to LTE, and now has full bars of 3G.
Anyone else notice something similar happen?
EDIT: Looks like it's Verizon possibly doing some tower work in NYC.
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Click to collapse
I have the SAME ISSUE, doesn't happen often, but when it does a reboot fixes it. I'm in Oklahoma. No problems last couple days, it's weird.
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Same happens to me... Perfect after reboot
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I had that issue than I took my sim out looked at it noticed a big ol finger print on it and took an eraser from a pencil lightly wiped it away and have not had the sim issue since
Sent from my HTC6435LVW using xda premium
My wife was having issues with mobile signal until eventually the phone could not find the sim card. She took it out and put it back in. Problem solved.
I am quite impressed with her. Coming from an iPhone, which she called as stable and boring as a microwave, she is now rocking a themed launcher, all sorts of widgets, power Toggles, settings profiles, and messing with the sim card!
Sent from my HTC6435LVW using Tapatalk 2
I had that issue with the Galaxy S2.
Simple and fast solution: walk into a local carrier store and pop in a new one. It's free, and surely saves time without having to stress over troubleshooting it
Hi Everyone,
I got the same issue. I did a quick search on xda for this issue and saw this thread on this topic.
I opted to get the HTC One X+ instead of the DNA.
The first week I got the phone (from UK) everything worked fine and now I can't get the data connection to work.
I am currently on Vodafone.
The funny thing is, I take the same SIM card put it into my HTC One X which I got here in Australia and it works fine. No problems, always get a data connection.
However since the new HTC One X+ worked fine for the last few weeks and now it doesn't, I don't think it has anything to do with the networks.
Now since DNA is having this same issue, I am wondering if it has to do with Jelly Bean or the Sense upgrade using the HTC One +(plus).
Very frustrating. Any further thoughts about this bloody frustrating issue ?
---------- Post added at 07:08 AM ---------- Previous post was at 06:50 AM ----------
another581 said:
I had that issue with the Galaxy S2.
Simple and fast solution: walk into a local carrier store and pop in a new one. It's free, and surely saves time without having to stress over troubleshooting it
Click to expand...
Click to collapse
As stated, the same SIM card when put into my HTC One X works fine. I get a data connection right away?
Update. Got it working again. Network connections are a bit sensitive.
Will monitor this issue over the next week.
So it is not necessarily the SIM Card.
---------- Post added at 07:13 AM ---------- Previous post was at 07:08 AM ----------
UPDATE !
I still have this frustrating problem. With my galaxy note 10.1 I have 75% connection on GSM and a network connection. With HTC One X+ 20% connection on GSM and NO network connection.
Is anyone else experiencing this?
Any suggestions anyone?
I have the same issue and I live in California. I think it's definitely a Droid DNA issue, not the Verizon network. I lose all mobile data, not just LTE. It happens probably a few times a day and even when I'm in the middle of a phone call. I'll have to restart my phone to get it working, but I've even had a couple of times where even a restart didn't work and I had to shut the phone off completely multiple times. This issue is rather frustrating!
elmuchogrumpy said:
I have the same issue and I live in California. I think it's definitely a Droid DNA issue, not the Verizon network. I lose all mobile data, not just LTE. It happens probably a few times a day and even when I'm in the middle of a phone call. I'll have to restart my phone to get it working, but I've even had a couple of times where even a restart didn't work and I had to shut the phone off completely multiple times. This issue is rather frustrating!
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Click to collapse
+1
Sent from my HTC6435LVW using Tapatalk 2
Same issue here, I've continue to search the internet for a solution. I don't even know if it is hardware or software issue. It always disconnects exactly when I need it, so frustrating!!!!!!
drumz0rz said:
This is new. My phone shows full signal bars, but data does not work (no LTE displayed in the status bar). When I look at the settings it says "Disconnected" right below Mobile data. If I turn it off and on, it will say "Turning On..." then "Disconnected".
The weird part is that I know I get LTE signal right here (at my desk at work). I've been using the phone here all week. It was working fine, then it switched to disconnected. The first time I turned the data off/on, it connected, showed LTE, and sent an email I had tried to send. Now it refuses to connect at all.
I rebooted the phone, and it first connected to LTE, and now has full bars of 3G.
Anyone else notice something similar happen?
EDIT: Looks like it's Verizon possibly doing some tower work in NYC.
Click to expand...
Click to collapse
It might not be a VZW problem but just incase go to a Vzw store and ask them if there are any down towers on the area if there aren't ask them for a warranty cpo replacement DNA. Hope this helps.

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