I have had 2 different vibrants now and they both have done the same thing. I haven't been able to isolate the problem to any one thing so I ask if there is anyone else experiencing the same problem. My network connection just freezes. I can't call or text and I have no data. If I try to make a call, it freezes on dialing and the only way to get it back is reboot. This is happening about twice a day and is really a pain. The only way I know it has happened is by trying to make a call and it freezes. I don't know how long it has been that way and when people try to call me, it goes straight to vmail. I put a new SIM card in thinking that was the problem, but it didn't help. I have searched everywhere trying to find a fix. TMO CSR was absolutely no help at all. Shocking.
BTW I am in an area with no 3G coverage. I am on EDGE all the time.
splayer7 said:
I have had 2 different vibrants now and they both have done the same thing. I haven't been able to isolate the problem to any one thing so I ask if there is anyone else experiencing the same problem. My network connection just freezes. I can't call or text and I have no data. If I try to make a call, it freezes on dialing and the only way to get it back is reboot. This is happening about twice a day and is really a pain. The only way I know it has happened is by trying to make a call and it freezes. I don't know how long it has been that way and when people try to call me, it goes straight to vmail. I put a new SIM card in thinking that was the problem, but it didn't help. I have searched everywhere trying to find a fix. TMO CSR was absolutely no help at all. Shocking.
BTW I am in an area with no 3G coverage. I am on EDGE all the time.
Click to expand...
Click to collapse
Since you have had the problem now with two different phones it could be a result of some app(s) you have installed, or related to your coverage. Did thr problem start after having each phone for some time?
I am working on ruling out an app. Weird thing is, I have had winmo for over 3 years in the same area with no probs. This is my first android. I am uninstalling an app at a time to figure out if it is one.
****Update****
So I uninstalled the ESPN Scorecenter app. I haven't had a freeze in over 24 hrs. Guess I am going to have to find another app to follow the games while I am at church.
are you sure u r in area that has only Edge? have u try to Lagfix the fone?
goodluck.
This just happened to my wife's Vibrant. This reminds me of when I had the T-mobile Shadow, where suddenly, it would not be able to send or receive data or calls BUT the phone itself shows no indications of any signal problems. It's as if the cellular software component has frozen and so the signal bars are frozen to whatever state they were and thus tricking you into thinking everything is fine until you try to make a call or someone calls you on a landline wondering if your cell phone is dead.
I suspect it's due moving into a poor or zero signal area and the phone tries to make a data connection. I really have no idea how to fix this other than to hope there is a firmware update to resolve this. The only fix is to reboot the phone (flipping the phone to flight mode gets one to a state where you can't turn flight mode off... which indicates a lost of control to the cellular component).
I am consider finding a way to reboot the phone nightly, which will help if this happens overnight, but I wish there was a way to detect this more immediately so it can reboot when needed. Perhaps an app that monitors the carrier signal strength and if the signal level is perfectly the same for a long duration, then a lock up of the cellular component is suspected.
Well long story short, 12 hrs after I bought the phone on release day (next morning) the phone would not receive internet connections from the carrier or pick up a gps signal. After being at the VZW store for em to diagnose for an hour they couldn't find a fix, but I couldn't return it then cuz I didn't have my receipt and box with me.
The next morning it was magically fixed, much to my surprise, and I didn't know what the problem was in the first place. Idk if it went on a new firmware or something overnight since I left it on WiFi, but I'm just afraid of it happening again after my return period is over. Anyone heard of this? Should I go get it exchanged? I would-be going tmrw so I would like some help deciding.
Sent from my ADR6400L using XDA App
Several of us have reported intermittent total loss of signal on 4G that leads to total loss of data, so I suspect network issues VZW didn't catch before the major roll-out (I hope anyways, rather than bad phone designs).
Your loss of GPS issue shouldn't be network related, but did you try one of the GPS Status apps to check satellite locks and all that, or were you just on VZW as your location provider in the setup?
No actually there's no 4g in my area, NE PA so that's not the issue. It happened as soon as I drove to school which is 30 mins from my town. It never worked after that till the day after when I see it working. No i didn't use apps for the gps since I was trying to get 3g working again as it was my main priority. the VZW guy flashed it twice to see if it worked and nothing, so that's why I'm freaked out. BTW I could call, txt and WiFi normally but I could not receive gps or 3g data, the up/down 3g icon would only flash up never down.
Sent from my ADR6400L using XDA App
Joanni said:
Idk if it went on a new firmware or something overnight since I left it on WiFi, but I'm just afraid of it happening again after my return period is over. Anyone heard of this? Should I go get it exchanged? I would-be going tmrw so I would like some help deciding.
Click to expand...
Click to collapse
OTA software updates require you to confirm that you want to install so unless you did that, that can't be it.
There's probably no harm in getting it replaced now other than it being a minor inconvenience, but keep in mind that you still have a year warranty on the phone. If it's having a problem maintaining a data connection they would have to replace your phone (though it might be a refurb).
On Saturday, the 21st, I took a long trip to attend my niece & nephew's birthday party. Ever since I got back, late that night, the T-Mobile WiFi calling feature hasn't been able to get past "Enabling..." I live in the foothills of the Rockies where there's no cell coverage, so without the WiFi calling feature my Vibrant is basically an expensive MP3 player.
I've been Googling and searching this forum for two days, but none of the proposed solutions I've found apply. I haven't installed any new apps that might be fouling things up. I haven't even updated any apps since last week. I also cleared all the application data through the Application Manager, as well as clearing both the cache and dalvik-cache. I've been rebooting like a mad man, but no luck so far.
I've been running TW's Bionix-V ever since it was released and have never had any problems with it. The WiFi Calling connectivity would blink out on me occasionally, but I always chalked that up to the fact that the only DSL service available in our area is pretty ****ty and slow. Usually, when I leave the house I change the settings to "Cellular Preferred" and the phone will pick up the signal as soon as I move into the coverage area. When I'd come home, I turn on the WiFi and switch the setting back to "WiFi Only." I usually had to reboot under these settings to get the WiFi Calling to engage, but rebooting hasn't done me any good these past two days.
The only thing I did differently, this weekend, is I turned off the "Use Packet Data" setting to conserve battery life, cuz we were gone for 16 hours on Saturday and I didn't have a charger with me. But, I turned it back on as soon as we reached the house.
Has anyone had this problem? Any thoughts on what the culprit might be? I have to say I've almost reached my wits' end. If I can't think of anything else to try in the next 24 hours, I've decided to try re-flashing the APK. I can't imagine what good that'll do, unless my SD card data has become corrupted or something, but it's the only thing I can think to do that I haven't tried yet.
Any help or suggestions, any at all, would be greatly appreciated!!!
Hey, so today I was riding the train back from work and its kind of insane on the signal part for the phone because it jumps through thousands of towers and internet is really crappy on my train line. Funny thing is I lost HSDPA signal and when I got off the train to an area I know I have reception in and got home it was still "stuck" with the upload arrow green, and refused to load pages. I turned it on and off (data connection) and it got back to normal. Shouldn't it do that automatically? is that a known bug or do I have a falty device? its brand new and this is the second time it has ever happened to me with it...
yes, it should go back automatically but since it was trying to hop so many towers it may have gotten confused and freezes. just reset it.
If it happens continuously then it maybe a issue but if happens the odd time I would not worry about.
Well it didn't happen until now and I've had the phone for over a week. Talked to a rep and she "refreshed" my connection and connected me to a different APN. I have also disabled "fast dormancy" (FD) which is an option that causes the phone to "pause" connections when nothing uses them which is only available on GS2 and some carriers don't support. My carrier doesn't. My thought is that this causes the device to keep its data connection dormant after trying to awake it. The upload arrow stays on implying that the phone is waiting for a response from the network which doesnt happen since it doesnt support FD which causes the connection to freeze. Reseting the connection fixes this. In any case, I've read in this thread http://forum.xda-developers.com/showthread.php?t=1132399 that the problem is solved by doing these two actions - changing APNs and disabling FD. If anyone else has an insight on this I'd love to hear it. I'll report here with tommorow's upcome.
In the past two weeks, my mobile data has been down. I don't believe it to be an outage in my area due to the duration of the problem, and the inconsistency with other Verizon Wireless phones. I was running Juice Defender for a while, and every now and then I would notice that the Mobile Network would drop. Toggling the Mobile Network would not fix the problem, either. I usually cleaned out my cached data for the Juice Defender app, turned the app off, then toggled airplane mode once. (Sometimes just toggling Airplane Mode wouldn't fix it, therefore I had to clear the cache for the app.) Now this fails to work. I cannot get my mobile network to connect by any conventional means. When I receive MMS messages, my network will connect long enough to download the attachment. Also when I do a search for a Software Update, it connects just long enough to tell me there aren't any updates for my phone. I've tried updating my PRL with *228 and I've even tried *18 from a post over at Droid Forums. Neither work. I've removed the battery and SIM Card as suggested in some other threads here at XDA. I've also removed the Juice Defender app.
The phone is not rooted and has never been rooted with the Temp Root methods. I'm not opposed to rooting, but if I root, I'm gonna perm root and I would rather not have to factory reset my phone if I don't have to right now. I'm mainly posting this because I cannot find anyone online with the same issue that I am having. Any help would be appreciated. Personally, I think its an issue with Dalvik-VM. I can attach a copy of my LogCat if needed. Any ideas on my issue? Thanks in advance!
Check your power settings, if you are in economy mode it will mess with your data connection.
I have a paid version of JuiceDefender, it has caused me so many problems I don't even bother to install it anymore.
~John
I also have the same issue, tried a couple basebands and could not fix it. I ended up not using it...
Every once in a while my mobile network or just lte somehow gets turned off and I have to turn it back on, but that's rare.
I tried juIce Defender and also had problems losing my connection so I uninstalled it. Plus the settings were so confusing to me. I'm using Green Power now and that seems fine.
You didn't mention mhs so I assume you're not using it but that has known connection issues.
Sent from my ADR6425LVW using TapatalK
sunsys14 said:
I also have the same issue, tried a couple basebands and could not fix it. I ended up not using it...
Click to expand...
Click to collapse
Did you ever try doing a factory reset? I'm curious to know if that will fix it.
feralicious said:
I tried juIce Defender and also had problems losing my connection so I uninstalled it. Plus the settings were so confusing to me. I'm using Green Power now and that seems fine.
You didn't mention mhs so I assume you're not using it but that has known connection issues.
Click to expand...
Click to collapse
Juice Defender gave me fits, too. I'm not using my phone as a Mobile Hotspot, either.
I kinda think its my ROM. I'll play around with some stuff, or I'll just get around to doing a factory reset and see if that fixes the problem. I'll post any solutions here for others.
Are you in a good 4g area? If you scroll down the general section here, you will find my topic. If you use 3g more than 4g, there is a post in that thread about##778#. It helped me. Sorry if it doesn't help you, Cheers.
Sent from my ADR6425LVW using Tapatalk
I just wanted to let you know that I'm having this problem as well. I AM rooted and running CleanRom, but my daughter has a non rooted Bionic, and both of us suffered a complete loss of data today. My husband's rooted Rezound is fine.
I took my phone into Verizon today, and after initially just trying to swap out the phone (which I wouldn't allow them to do, it took me too long to get my phone the way I want it), they finally switched out the 4G sim card, and the data came back instantly.
When my daughter leaves school today, she will get her 4G card swapped out as well, and we'll see if it is in fact a network connectivity problem.
It seems to me that our 4G phones has a lot of trouble switching from wifi to 3G/4G service.
+1
CocoaGoddess said:
It seems to me that our 4G phones has a lot of trouble switching from wifi to 3G/4G service.
Click to expand...
Click to collapse
I will +1 this. My work WiFi is spotty, and so the phone falls in and out of WiFi. The Rezound HATES that and usually leaves me with no connectivity. There is definitely a WiFi->Mobile Network issue.
Try doing a factory reset. Could be a bad device... Im getting amazing reception on mine. I havent even seen my 3G or 1x icons yet. Constant 4G lock.
Forget what I said, my data connection has been dropped again for the past thirty minutes and there's no way for me to get it back.
I'm going to try a factory reset. I *really* don't want to have to send my phone back because my husband is getting amazing coverage on his Rezound. However, we're still in the first week of our Verizon contract, and if this looks like it will be a standing issue, then we'll have to cancel and go crawling back to horrible Sprint.
CocoaGoddess said:
I just wanted to let you know that I'm having this problem as well. I AM rooted and running CleanRom, but my daughter has a non rooted Bionic, and both of us suffered a complete loss of data today. My husband's rooted Rezound is fine.
I took my phone into Verizon today, and after initially just trying to swap out the phone (which I wouldn't allow them to do, it took me too long to get my phone the way I want it), they finally switched out the 4G sim card, and the data came back instantly.
When my daughter leaves school today, she will get her 4G card swapped out as well, and we'll see if it is in fact a network connectivity problem.
It seems to me that our 4G phones has a lot of trouble switching from wifi to 3G/4G service.
Click to expand...
Click to collapse
I think I'm going to try doing this. How painful was it for you to convince them to give you another SIM Card?
Edit: Just read your last post. Please let me know what a factory reset does for you.
They had no issues at all swapping out my 4G card, they certainly couldn't let me walk out of the store with no signal. They knew they had to try something.
The factory reset on the phone appeared to work. I've been steadily switching it from wifi to data, and the data signal picks up, albeit a tad bit slow. Only thing is, I still don't really get 4g, while my husband's Rezound has a great signal.
I got insurance on the phone, so I'll put up with it as long as I can before I start screaming at Verizon.
Good to hear. I'm going to try to switch out my SIM card today and see if that fixes it. I thought maybe it was something with the ROM, seeing as how my 3G will turn on whenever I need to send an MMS message, so a factory reset made sense to me. I just don't want to do it. Lol. Thanks for the info!
I've experienced it twice in the last 24hrs and it just happened to be right after I installed and used LTE OnOff. Don't know if there might be a connection there. I keep forgetting this phone has the ability to switch 4g/3G unlike the TBolt. Needless to say, that app is no longer on the phone.
KORM via the beast known as the Rezound.
I had an issue with the mobile network just dropping in and out (other people in the room did not lose signal). We currently don't have 4G and it is 3G only. I did a factory reset of the phone, but it continued to occur. Took the phone back to Verizon store to exchange it (it was 1 week old). At first they weren't going to and gave me a run around but in the end exchanged it. Have had no problems with new phone.
My girlfriend's Bionic keeps dropping 4G more frequently than my Rezound. I get this problem too though. Usually a toggle of Airplane Mode fixes it...but it's pretty damn annoying. Happens once or twice a day!
A Factory Reset fixed it. Everything went smoothly, too. I backed up all my SMS Messages with HTC's Messaging app, and got my network back as soon as I restored it and set everything back up. Hopefully this will help anyone else who might have had the same problem.
I've been side by side with a fresh Rezound and watched both of them jump from 4g to 1x to 3g and sometimes never 3g. The problems were a million times worse with my droid charge as it's a combination of the handsets and the towers.
Posted via Tapatalk mobile app
Hmmm
I have this happen if I am in an area with NO signal (such as the basement level of my office building) for long time. Only a reboot will bring back data. Does not happen often (maybe 2ce in a month and a half).
I am intrigued by the person who blames the install of LTEOnOff. I have it installed but do not use it. Maybe if I ever have to hard reset (such as if ever run the unlock), I will not reinstall that program.