Background: I noticed that Motorola Services was eating a bunch of my battery, so I froze it with TiBu. Blur account disappeared, taking with it my phone contacts (not Gmail or Corporate Sync).
- Thawed the program, still gone.
- Wiped cache, still gone.
- Used Mybackup Root to restore all of my contacts (Gmail, Corporate, Moto services), which involves overwriting the old ones: nope. The contact app doesn't see the phone contacts thru Moto Services because it doesn't see my blur account.
Funny story: Airdroid still sees the phone contacts. They're hiding somewhere. Just not showing up in the contacts app, and I can't seem to download the contact list to my computer.
Does anyone have any ideas before I do a factory reset? I don't flash new roms often for a reason: setting everything back up is a PAIN, dammit.
Contacts > menu > display options
Make sure groups are selected to be displayed by selecting accounts, e.g. Google to expand it and ensure there are checks in groups you want to show up.
Sent from my MB860 using xda premium
Yeah, the problem is I've been storing phone contacts under my Blur account which is what went missing thanks to me screwing around. The only groups available to check are my Gmail and work email, both of which were added by me after the initial setup procedure (and don't have phone numbers associated).
I did some more searching and it looks like others ran into the same problem, which isn't fixed by "thawing" the app. And, it looks like the only solution involves a factory reset. Maybe I'll upgrade my rom version while I'm at it... ah well.
Related
Did a full nandbackup and have checked back with my original eris 2.1 which has my most current google contact list and my stored text messages.
When i check the last time i google sync'd my contacts to the exchange server (on original eris 2.1 setup) it says 9/29/10 (today) but when I flash my new kaosfroyo the contact list does not include any additions ive made since i purchased the phone.
All contacts were always saved in the google contact list in an effort to backup data on a server instead of just the phone.
Would the best bet be to wipe the ROM and flash again and try to let google re-sync? Or is this an issue I will need to take up with Verizon (for the longest time it would say "this service is temp unavailable" in the sync options)?
Also, is it possible to have my text messages imported to my new ROM? Nandbackup apparently would not do this-possibly another sync issue?
Btw if this question has been asked I apologize - tried to search through these forums quite a bit to no avail. Any help for a first poster would be much appreciated.
I would have thought if your contacts are "Google" contacts, re-syncing your Google account would bring them all back in.
As to importing SMS/MMS (i.e. text messages and those with pictures) into a freshly flashed ROM, yes you can import them. I do that all the time. I have Titanium Backup installed and before I flash a new ROM I backup SMS/MMS, browser bookmarks, and email account settings. Once you have TB installed, the item you will be looking for to backup for SMS/MMS is called something like "[SMS/MMS] Dialer Storage". In the old ROM, you open TB and backup this item. Flash the new ROM, install TB. Open TB, restore "Data Only" for Dialer Storage and then reboot your phone. Do not open messaging app before you reboot the phone. After the reboot, all your backed up SMS/MMS should be there. The same process works for me for browser bookmarks and email account settings. However, I am not sure but I think backing up the email account settings only works for those accounts which are configured through the stock mail app vice being configured via Menu --> Accounts & Sync.
A word about Titanium Backup: the paid version of the app is well worth the money.
Can you verify that your contacts were synced properly, perhaps going into Gmail and assuring that all your changes are there. If they aren't go back to 2.1, sync again then reflash KaosFroyo. If your changes are there then you could try re-flashing anyways (you may try to reboot and resync first). As far as text messages, I'm not aware of anyway to back them up directly, but they're are great apps that can backup all SMS to your gmail account. Hope this helps a little, good luck!
Just downloaded Titanium and backed up all sms (after a long struggle w/ the app not recognizing that I DID check the allow foreign apps setting)
Will reflash tonight and hope that Google kept everything in order
Thanks for the replies... ill let you know how it turns out tomorrow
Looks like my "sync contacts" with google never officially worked. When I went back to my original eris setup with my current contacts it reverted back to saying last sync 03/xx/10.
I let the phone attempt to sync for nearly 2 hours and still no data sent... I searched through the forums and came across a post saying to flash a new radio in order to establish the connection with google. Are there any better resolutions to this problem or is this the best option?
I am still working on getting titanium to backup my messages - everytime I create a backup with my original eris setup it gives me full backup (160 data apps including sms and mms) but when i flash my new rom it says all data and apps restored to OS yet I still don't have my old texts.
kpd2003 said:
Looks like my "sync contacts" with google never officially worked. When I went back to my original eris setup with my current contacts it reverted back to saying last sync 03/xx/10.
I let the phone attempt to sync for nearly 2 hours and still no data sent... I searched through the forums and came across a post saying to flash a new radio in order to establish the connection with google. Are there any better resolutions to this problem or is this the best option?
I am still working on getting titanium to backup my messages - everytime I create a backup with my original eris setup it gives me full backup (160 data apps including sms and mms) but when i flash my new rom it says all data and apps restored to OS yet I still don't have my old texts.
Click to expand...
Click to collapse
You could always use the contacts app on the phone to export a vcard of your contacts and import it via gmail. I had to do this with my brothers CDMA hero because it just absolutely would not sync with gmail, it would add contacts from gmail to the phone but not the other way around. After we exported as a vcard and imported into gmail manually it has brought down the contacts every time since.
Looked around and found a neat little trick that apparently resets google sync
I used the manage apps and cleared all data for my SMS/MMS dialer storage
Rebooted then reloaded my gmail account and the sync error vanished
f yes
Also downloaded SMS/MMS backup and restore - other than some duplicated messages I now have all my texts.
Yaaaay now I can enjoy my new ROM
ok, i'm not normally one to have trouble with issues such as these, but this is my first android phone (htc evo 3d) and when i first got it on launch date, i manually entered all my contacts from my old phone to my new one. well i recently went through the root process and read that if you had your gmail account as the primary google account, that you wouldnt have to worry about your contacts anymore, after a wipe or changing to a new phone.
well after root i let the phone do all the gmail syncing after enabling it, and my contacts are still not there. i am having trouble getting into an option that will let me view or add or edit contacts from google. i go into accounts and sync, click my google account but all it will let me do is enable or disable the syncing of contacts. can someone give me a brief rundown of exactly how this works? and are my contacts all gone?
It works pretty much the way you described it; once you have the contacts in your phone you sync and they all get saved to your default gmail account. Then when/if you decide to wipe, you run sync again and they'll be uploaded to your phone.
This is what I'd do if I were you;
- Open gmail -> contacts and check if they are actually there.
- If your contacts are there, then maybe you don't have them set to shown in your phone display options under contacts.
thanks for the quick reply. when you say to open gmail, do you mean through the accounts and sync settings menu? or the gmail app? when i go through the accounts and sync, i just get the option of turning the syncing for each category (i.e. contacts, weather, news) on or off, i cant actually go into each one to see what they are comprised of. i feel pretty dumb not being able to figure this out, but i had over 100 peoples numbers and information on my contacts before i wiped and rooted my phone, so i'm willing to accept sounding like a noob in hopes of possibly getting them back.
thanks again in advance.
No problem at all No, I meant open it on your computer (http://www.google.com/contacts) and see if there are any in there.
Regarding display options; I don't know which phone you're using, but you get there by opening Contacts -> Display Options on my LG (http://www.shrani.si/f/30/1s/1KBZD0Ot/screenshot-1314442655693.png a screenshot of how it might look like if it's of any help)
I seem to have deleted my Google calender (or some part of it) from my android (specs below). I can’t seem to be able to restore it.
I had problems syncing a new calender and was trying to clear all cache etc in order to get it to sync. I went into Settings --> applications --> All --> ‘Calendar’ (I’ve always had two of those, so I took the one with data in it, the other always stands on 0.0B).
I cleared the data, force stopped it and then I pushed Disable. The button went from disable to enable and I restarted my phone thinking I could enable it after restart. After reboot the calendar had disappeared. Meaning: no icon in the ‘applications’ screen, when I go into the settings menu I only have one post named ‘calendar’ (the empty one). Calendar Storage still has content though and when I use widgets they seem to be able to access and sync to my main Google calender. When I use ‘month’ view I can see the different events I have in my calendar but I can’t edit anything from my phone. As soon as I try to actually access it I get the message ‘Unfortunately, TwLauncher has stopped’.
How do I restore, or enable the Calender again? I find it really disturbing that I don’t have a calender icon in ‘application’ anymore and that it seems to have completely disappeared.
I’ve tried clearing data, experimenting with the sync option and rebooting several times. I just can’t seem to get any results though. And I can't find it on play so I can't re-install it. Any insight on this?
Device: GT-I9100 (Samsung Galaxy S2)
Carrier: Telenor
Country / Language: Sweden
OS / Browser / build number (if applicable): ICS 4.0.3/IML74K.XXLPQ
Reinette said:
I seem to have deleted my Google calender (or some part of it) from my android (specs below). I can’t seem to be able to restore it.
I had problems syncing a new calender and was trying to clear all cache etc in order to get it to sync. I went into Settings --> applications --> All --> ‘Calendar’ (I’ve always had two of those, so I took the one with data in it, the other always stands on 0.0B).
I cleared the data, force stopped it and then I pushed Disable. The button went from disable to enable and I restarted my phone thinking I could enable it after restart. After reboot the calendar had disappeared. Meaning: no icon in the ‘applications’ screen, when I go into the settings menu I only have one post named ‘calendar’ (the empty one). Calendar Storage still has content though and when I use widgets they seem to be able to access and sync to my main Google calender. When I use ‘month’ view I can see the different events I have in my calendar but I can’t edit anything from my phone. As soon as I try to actually access it I get the message ‘Unfortunately, TwLauncher has stopped’.
How do I restore, or enable the Calender again? I find it really disturbing that I don’t have a calender icon in ‘application’ anymore and that it seems to have completely disappeared.
I’ve tried clearing data, experimenting with the sync option and rebooting several times. I just can’t seem to get any results though. And I can't find it on play so I can't re-install it. Any insight on this?
Device: GT-I9100 (Samsung Galaxy S2)
Carrier: Telenor
Country / Language: Sweden
OS / Browser / build number (if applicable): ICS 4.0.3/IML74K.XXLPQ
Click to expand...
Click to collapse
First check via Google mail/calendar if u see ur appointments...
If u don't see it there, they wasn't saved it Google account and so just local, which u delete (no restore)
If u see them there, just delete and reactivate ur Google account on ur phone.
CHEERS ;-)
Sent from my Galaxy S2 - I9100 with SensatioN Rom!
Hannibal226 said:
First check via Google mail/calendar if u see ur appointments...
If u don't see it there, they wasn't saved it Google account and so just local, which u delete (no restore)
If u see them there, just delete and reactivate ur Google account on ur phone.
CHEERS ;-)
Sent from my Galaxy S2 - I9100 with SensatioN Rom!
Click to expand...
Click to collapse
Might have worked had it been a sync problem only (my calendar is intact on the web). This however is a problem of the built-in calendar app disappearing. I removed the account and installed it again but the calendar did not appear.
I'm starting to think that factory reset is the only viable option.
Reinette said:
Might have worked had it been a sync problem only (my calendar is intact on the web). This however is a problem of the built-in calendar app disappearing. I removed the account and installed it again but the calendar did not appear.
I'm starting to think that factory reset is the only viable option.
Click to expand...
Click to collapse
Hmm but that's a bit much for just probs like this...
Hmm u checked the options in application > all > calendar and delete data again?
Then also checked if calendar sync is active (I think so but just an idea)
So last option before factory reset would be wiping the dalvik cache
If at all now luck... U can do it.
But would be really strange.
Much success ;-)
Sent from my Galaxy S2 - I9100 with SensatioN Rom!
Lost Calendar Events
Sorry for reviving an old thread, but I have a similar issue/problem
I was syncing and unsyncing with my samsung to google calendars, then the next day I checked, I realized all my events disappeared.
I did not erase anything yet all my events were gone.
I did notice that something was occurring during the period that I lost my data.
I saw that my default Samsung browser on my smart phone went on a refresh loop on google home page. This was an issue on googles end and was resolved eventually.
This was one of google's problems. There would be an issue with google recognizing me logging on the google home page and gmail. This lasted for a week. I wonder if that caused my data to disappear?
There are a few links below describing what happened. I'm wondering if this is an issue with Google, samsung+google, or syncing in general.
if I can recover my lost events that would be great!
It seems like a lot of them has to do with smartphones syncing, which is what I did. Even if there isn’t a solution or a recovery for this, it would be great to at least get an understanding as to why this happened (so i can avoid it in the future). I am currently storing everything local to my phone and havne’t experienced any loss of information. It’s quite disconcerting that if I did use google calendars, at any moment, all my events can go missing.
https://twitter.com/pauliharman/status/232750527979597825
http://productforums.google.com/forum/#!topic/calendar/jJbLThfAuXc
http://productforums.google.com/forum/#!msg/calendar/IE2m9Y96bLE/oAz-BQIkcLMJ
https://productforums.google.com/forum/?fromgroups=#!topic/calendar/P8ClYOAtWSc
Hannibal226 said:
Hmm but that's a bit much for just probs like this...
Hmm u checked the options in application > all > calendar and delete data again?
Then also checked if calendar sync is active (I think so but just an idea)
So last option before factory reset would be wiping the dalvik cache
If at all now luck... U can do it.
But would be really strange.
Much success
Sent from my Galaxy S2 - I9100 with SensatioN Rom!
Click to expand...
Click to collapse
Restore a recent backup, that way the period of events lost will be minimal; only events entered/altered after the time of the backup, obviously (and you can then sync to Google if you like to bring that back up to date).
So far as recovering your lost events goes, I doubt Google will restore an individuals calendar events. Tho you might as well ask them, they might surprise you. That way you then simply restore them to your phone.
Failing that, unless you've got a copy of the db file containing the calendar events still on the phone, can't see how you'd get them back unfortunately.
As to why, I'd be asking Google. I've been keeping my phone/Google calendar synced a couple of times a day over the year and a bit I've had my SGS2 & never had a problem from their end (a couple very early doors caused by me when I had to reset my phone & I hadn't synced to Google before doing the reset).
Thanks Mistah. Unfortunately I didnt make any backups with TiBu or a nandroid at that time.
I've asked google and you are correct, they dont do event restores.
Yes definitely my main concern is why it happened at all? So it never happened to you?....hmmm..
im wondering if it was something on Google's part or something I did.
Before I realized my calendar disappeared, I unsynched and erased the profile on my device so it only had the local calendar, then i synced again.
I wonder if my erasing that profile on my samsung caused the calendar to delete. Or maybe it didn't register or save?
I can't 100% recall if I saved the events on google's calendar or my local. but if I stored on my local, shouldnt the data still be there even after my sync and unsync or google calendar?
MistahBungle said:
Restore a recent backup, that way the period of events lost will be minimal; only events entered/altered after the time of the backup, obviously (and you can then sync to Google if you like to bring that back up to date).
So far as recovering your lost events goes, I doubt Google will restore an individuals calendar events. Tho you might as well ask them, they might surprise you. That way you then simply restore them to your phone.
Failing that, unless you've got a copy of the db file containing the calendar events still on the phone, can't see how you'd get them back unfortunately.
As to why, I'd be asking Google. I've been keeping my phone/Google calendar synced a couple of times a day over the year and a bit I've had my SGS2 & never had a problem from their end (a couple very early doors caused by me when I had to reset my phone & I hadn't synced to Google before doing the reset).
Click to expand...
Click to collapse
Yep. If you remove the Google a/c from your phone completely, it deletes the events attached to that Google a/c in the calendar app. When you add it back, you'll have an empty calendar until you sync it from Google.
So essentially, what's seemed to have happened is you've done that with the a/c on your phone, for whatever reason your events @ Google's end have been nuked, so when you've re-added the a/c back on your phone & gone to sync it, there's been nothing there to sync back to the phone.
If you untick 'show [email protected]' in the calendar app settings (as opposed to removing the a/c outright), exit the app & restart the app you end up with an empty calendar, because it must have a Google a/c linked. If you retick 'show [email protected]' your events show again because simply unticking it doesn't delete anything.
Removing the a/c outright from the phone must purge the DB file(s) (?? I presume) on the phone.
That's the most logical explanation I can come up with given what happened/the order it happened in with your phone.
mikoal said:
Thanks Mistah. Unfortunately I didnt make any backups with TiBu or a nandroid at that time.
I've asked google and you are correct, they dont do event restores.
Yes definitely my main concern is why it happened at all? So it never happened to you?....hmmm..
im wondering if it was something on Google's part or something I did.
Before I realized my calendar disappeared, I unsynched and erased the profile on my device so it only had the local calendar, then i synced again.
I wonder if my erasing that profile on my samsung caused the calendar to delete. Or maybe it didn't register or save?
I can't 100% recall if I saved the events on google's calendar or my local. but if I stored on my local, shouldnt the data still be there even after my sync and unsync or google calendar?
Click to expand...
Click to collapse
I just tried it again. I removed the account from my phone. then resynced it. All the info from the calendar is still there.
Currently i store everything locally and only view local calendar (as you've said, untick google calendar).
Also not sure if this matters, I'm not using google calendars, I'm using samsung's stock calendar planner.
I cant see how removing the account from ur handheld would erase all events from your calendar. Isn't removing the account just deciding not to sync with it?
MistahBungle said:
Yep. If you remove the Google a/c from your phone completely, it deletes the events attached to that Google a/c in the calendar app. When you add it back, you'll have an empty calendar until you sync it from Google.
So essentially, what's seemed to have happened is you've done that with the a/c on your phone, for whatever reason your events @ Google's end have been nuked, so when you've re-added the a/c back on your phone & gone to sync it, there's been nothing there to sync back to the phone.
If you untick 'show [email protected]' in the calendar app settings (as opposed to removing the a/c outright), exit the app & restart the app you end up with an empty calendar, because it must have a Google a/c linked. If you retick 'show [email protected]' your events show again because simply unticking it doesn't delete anything.
Removing the a/c outright from the phone must purge the DB file(s) (?? I presume) on the phone.
That's the most logical explanation I can come up with given what happened/the order it happened in with your phone.
Click to expand...
Click to collapse
That's why I added (?? I presume) to that line in my PP about removing the account potentially wiping the DB files.
I doubt you'll end up finding out what happened/why it happened.
Anyhow, that's all I can offer.
mikoal said:
I cant see how removing the account from ur handheld would erase all events from your calendar. Isn't removing the account just deciding not to sync with it?
Click to expand...
Click to collapse
ya, it was worth a shot to test out that theory.
back to square one i guess.
google is blaming on samsung's app causing the erase when syncing.
MistahBungle said:
That's why I added (?? I presume) to that line in my PP about removing the account potentially wiping the DB files.
I doubt you'll end up finding out what happened/why it happened.
Anyhow, that's all I can offer.
Click to expand...
Click to collapse
I've got an HTC Desire HD that's been rooted and have tried out several ROMs, the last couple have been ICS. I would like to stay with an ICS ROM but there seems to be an issue with contacts. I sync my contacts (and calendar) with Outlook via MyPhoneExplorer, Google isn't in the running here. On GB all is fine and both contacts and calendar go into a 'phone' memory. With ICS this 'phone' memory has gone and you have to sync with your gmail account locally. With ICS the calendar is fine but if I reboot the phone (it gets switched off most nights) this causes all contacts to disappear. I usually use Contapps as my contacts app but the stock People app also shows the same behaviour. Tried all the settings I can think of, and SEARCHED the forums (and further afield) so far, but still the same.
In all cases I've set up my Google account but then turned off ALL synchronisation, as I want to keep things local to my phone and PC. The calendar works fine, it's just contacts. I've checked with my gmail account online and it does NOT have copies of my contacts or calendar so it would appear that 'not syncing' is not the issue as my phone's calendar keeps it's data intact.
Also, call history doesn't seem to get deleted either but you obviously just get the phone number in each entry, with no contact details.
Using the stock People app to check (though other contact apps show the same lack of contacts!). I've tried 3 different ICS ROMs and at least two have shown the problem (the 3rd may have done but that was the first I installed and may not have checked). I've seen other comments both on xda and the wider interweb that indicate that I'm not the first to see this but there doesn't seem to be a consensus on the solution, if any.
Can anyone shed any light on the issue? Or at least have details on how Google changed contacts operations in ICS?
Oh, I know that I "could" sync with Google, but I don't want to. I know all the arguments for and against and I'm in the "against" camp on this one so comments along the 'just sync with Google' line aren't that useful. No disrespect to those that think differently ....
Ta.
OK. More information. I've noticed that the contacts database file .... /data/data/com.android.providers.contacts/databases/contacts2.db ... gets overwritten on the 2nd reboot. (File Manager tells me its a smaller file AND the timestamp gets updated). I've deleted ALL files in ... /data/data/com.android.providers.contacts/databases/ ... and they get re-created on a reboot but after syncing they still get overwritten on the 2nd reboot.
I've also tried to 'fix permissions' from ROM Manager but no change.
Anyone any clues as to what could be going on?
Ta.
Thought I'd sussed it. Did a factory reset, re-installed all my apps via Titanium Backup then used Rom Manager's 'fix permissions' (and rebooted obviously). Reinstalled my contacts and it took until the 3rd reboot before they disappeared again ... :crying: However, I now have a 'Me' profile I created and this does NOT get deleted. As the file is in the same directory and has the same permissions there has to be some boot process "amending" the contacts2.db file. But what the heck is it? Anyone point me to docs. that describe the supposed Android boot sequence?
Ta.
Since the last system update a couple of days ago, my Contacts are no longer displaying.
I have 250 contacts in one account (call it A) and 10 in a second account (call it B).
Until the update, there was a setting in Contacts that allowed me to select which account to use and I used account A.
After the update, it shows the contacts in account B, and I can not find any way of choosing account A.
Account A is still shown as usual in the list in Accounts. I have no reason to believe the records in this account have been deleted, and if they were I should still have been able to select that Account.
I'm going to download a different Contacts app and see if that sees then, but does anyone else recognise this problem? Any ideas?
Try clearing the system cache.
Clear app cache.
Unistall/reinstall the app.
Thanks for suggestions! I'm just diving into food but will follow up later and report back.
I've cleared the Contacts cache, and found the right account in Contacts. It says there are no contacts in that account!
But I downloaded another Contacts app from Google Play and it shows all the contacts present and correct. I could use this instead and phone people from it...
But when I use the Phone app, it has a link to the original Contacts app and I can't replace this with a link to the new app. So when I receive a call, the Phone app can't show me the caller's name.
Does that make sense?
I've had trouble with contacts on my 10+.
Never saw this happen before.
Huge whole blocks of contacts disappearing. I can't recall the exact fix.
I may have deleted sim toolkit data to force repopulation... whatever I did it was fast but not fun
No data was loss.
Always have multiple backup copies on hdds
I'm using the native app "Phone" which I think is an open source app that Samsung uses.
I've been using this setup since the phone was new. Never had a moment's trouble. I had changed nothing. It only failed with the latest system update.
I've now got it back.
I removed that account completely. Reinstalled it and imported the data. Still no contacts.
Removed the account again. Created a new account with a different name. Imported data. All contacts now visible.
As they say, Go figure!