Hello
Although a noob I have been reading posts for 2 months and cannot find anything similar.
The problem is that my phone only works fully on HG3 ( UK ). I have tried all other major networks in the uk with the following results :-
Vodaphone/O2 No signal - nothing works
Orange / Virgin - detects signal but will not call out ( sounds like dub,dub,dub then cuts off ).
T-mobile Detects signal, won't call out - but will browse the internet.
I have got an unlock code but the phone doesn't ask for one. I have contacted HG3 and HTC who tell my my phone is not locked. I have the stock original rom - 1.48.402 after upgrading to 3.14.402, doing a task 29 and reverting via 3.03 HSPL.
I have tried downloading roms for Orange,O2,Vodaphone and T-Mobile after resetting to 2.08 SPL but these do not take ( they won't start via USB ) the phone just restarts.
Other info - at one point I had 576mg RAM ( not sure when as I didn't realise it may be important at the time ).
When I first tried to update the rom from HTC I got an error message ( something like "Not compatable with carrier" but not sure exactly as again I didn't realise it might be important.
)
I have tried the Winmo/File explorer/simlock - but nothing happens.
I bought the phone 2nd hand off e-bay - the IMEI number on the box matches the phone.
If anyone has any idea of anything else I could try to unlock the phone I would be most grateful
Sounds like maybe an IMEI blocked phone as your showing signal & call "dub dub dub" cut off is a classic symptom of that.
Due to coming from eBay any option is likely as if you have a bad device eBay is the best way to sell them at good price.
Really do need trying to complete a rom flash, Do you have drivers installed on PC ? if unsure install WMDC or activesync if on XP.
I would put 2.08Hspl on it & try flashing energy custom rom for testing purpose along with a good radio such as one in my sig below.
image of your bootloader may be useful too.
Good luck !
Many thanks Mister B
I don't actually know how to post an image of my bootloader on here but it says the following :-
PB81100 HX-BC
SPL-3.03.HSPL XE
0X 05
CotullaHSPL 0X 30
Perhaps I should point out that it had the original SPL 1.42 on when I got it. I loaded HSPL4 as a precaution before I flashed any ROMs ( only HTC stock ROMs )
Your suggestion that it has an IMEI lock makes a lot of sense ( even though I'm not sure what that is! ) and as you are the first person to suggest that it does gives me smething else to try. I shall be packing in the morning for a few days away - but I will certainly try your suggested ROM & Radio when I return.
I am running windows XP with Activesync 4.5 on my PC which has given no problems so far.
Seabirdflavour said:
Many thanks Mister B
I don't actually know how to post an image of my bootloader on here but it says the following :-
PB81100 HX-BC
SPL-3.03.HSPL XE
0X 05
CotullaHSPL 0X 30
Perhaps I should point out that it had the original SPL 1.42 on when I got it. I loaded HSPL4 as a precaution before I flashed any ROMs ( only HTC stock ROMs )
Your suggestion that it has an IMEI lock makes a lot of sense ( even though I'm not sure what that is! ) and as you are the first person to suggest that it does gives me smething else to try. I shall be packing in the morning for a few days away - but I will certainly try your suggested ROM & Radio when I return.
I am running windows XP with Activesync 4.5 on my PC which has given no problems so far.
Click to expand...
Click to collapse
I have tried to load the custom ROM suggested but the site asked for a credit card number - I'm too cautious for that! I have, however, tried loading the Vodaphone Rom - still no signal - and the Orange ROM with the suggested Radio. I got a good signal but it still won't call out. I'll leave the Radio on for a while to see how it goes. Unfortunately I can't get a signal on HG3 at the moment ( which is the main reason I'd like to unlock the phone ) so I can't make sure it still works on HG3.
I doubt flashing any custom ROM's will work anyway - I've done a task 29 on more than one occasion which would surely clear any ROMlock.
I am beginning to think it's impossible to cure this so if either you or anyone else has any ideas I would be glad to hear them.
3 possibilities:
Hardware issue
ROM issue (flash HSPL 2.08 & energy ROM)
*scroll down page & use slow download option, no details/CC are needed*
IMEI is black listed (contact your network & ask)
task 29 would have no role in removing ROM lock (CID)
CID is bypassed if using a HSPL
If this handset has been purchased used online & been like this when you got it I would be inclined to check IMEI blacklisting first, stolen handsets & handsets with account credit issues get blacklisted & then scum sell them online.
symptoms of showing signal but dialing dead or short tones & dead are classic signs ...
Mister B said:
3 possibilities:
Hardware issue
ROM issue (flash HSPL 2.08 & energy ROM)
*scroll down page & use slow download option, no details/CC are needed*
IMEI is black listed (contact your network & ask)
task 29 would have no role in removing ROM lock (CID)
CID is bypassed if using a HSPL
If this handset has been purchased used online & been like this when you got it I would be inclined to check IMEI blacklisting first, stolen handsets & handsets with account credit issues get blacklisted & then scum sell them online.
symptoms of showing signal but dialing dead or short tones & dead are classic signs ...
Click to expand...
Click to collapse
Thanks again Mister B. I have now loaded the Energy ROM and Radio suggested. I am most impressed by the ROM - I think I'll keep it on the phone but it hasn't made any difference as far as the original problem is concerned - 3 still works but no other sim will call out. I notice I now have 576mg RAM ( which is one of the things I wanted to try in case the previous owner accidently locked the phone with a bad flash ). That would suggest it is not a ROM issue and as I got the box ( with matching IMEI number ) and all accessories with the phone ( which was in virtually mint condition ) I think I can rule out stolen. As it works fine on the 3 network and neither 3 or HTC have it blacklisted I think I can rule that out too. That only leaves a hardware issue but even that doesn't make sense as I believe 3 use the T-Mobile/Orange band ( previously GSM 1800 ) rather than the Vodaphone/O2 band ( previously 900 ). I partly understand why I can't get a signal on Vodaphone/O2 - but I don't understand why I can't call out on Orange/T-Mobile when I get a good signal.
Any other suggestions would be most welcome as I'm beginning to believe that even the dark one himself could not solve this one!
I would check all phone band settings & try a few different options such as change to 2G only & band selection on auto ect.
Handset does not need to be stolen, bad bill payment can get handsets blocked from networks.
Symptoms & your comments on 3 dub dub dubs & cut off is a classic sign of it.
What branded network is this one & was it unlocked when purchased .
first thing I would do is call T-Mobile & see what they got to say about web browsing working but no call & get confirmation IMEI not blocked.
Could be unlocking did not go correctly & has left phone in this state.
Perhaps an attempt at full unlock of sim/cid/security-lock by cable & software could resolve it !
Mister B said:
I would check all phone band settings & try a few different options such as change to 2G only & band selection on auto ect.
Handset does not need to be stolen, bad bill payment can get handsets blocked from networks.
Symptoms & your comments on 3 dub dub dubs & cut off is a classic sign of it.
What branded network is this one & was it unlocked when purchased .
first thing I would do is call T-Mobile & see what they got to say about web browsing working but no call & get confirmation IMEI not blocked.
Could be unlocking did not go correctly & has left phone in this state.
Perhaps an attempt at full unlock of sim/cid/security-lock by cable & software could resolve it !
Click to expand...
Click to collapse
I have checked the IMEI online - it has not been reported lost or stolen and has not been blocked.
The phone is unbranded and was unlocked when HTC made/sold it originally ( verified by HTC ) but has only worked on 3 since I bought it in April this year.
I have done the suggested tests with the following results :-
GSM - Does not work at all on Vodaphone or O2 that use frequency 900
Picks up a signal on both Orange and T-mobile and both allow internet usage. Orange and T-mobile use the same network here in England -frequency 1800.
3 does not work on GSM.
WCDMA - Only 3 will pick up a signal - although my Orange and T-mobile sims are 3g enabled they do not pick up any signal on 3g.
Please note - all sims work perfectly well on my old HTC touch cruise.
It would be interesting to try the cable & software total unlock - how would I go about that ?
Odd one indeed & as an unlocked HTC handset to start with even more odd.
Only 2 problems I have seen with same symptoms was a sim locked handset unlocked then only worked on one network & even original network & sim would not work & a blocked IMEI.
Checking online is not reliable verification for IMEI & it would be good idea contact T-Mobile & Orange & see what light they can throw on it.
Can you send or receive sms on t-mo or orange ! can you get account details via short code*# numbers ?
You could also try looking into sim card slot contacts, maybe they not contacting correctly on all sims as contact faces differ slightly & a pin is off alignment or not pressing firmly against sim. Could try bit of tape on back of sim & adjusting sim position a little just to tick it off the check list !
Out of ideas after that, as originally unlocked handset can't see software unlocking going to be of benefit ....
Mister B said:
Odd one indeed & as an unlocked HTC handset to start with even more odd.
Only 2 problems I have seen with same symptoms was a sim locked handset unlocked then only worked on one network & even original network & sim would not work & a blocked IMEI.
Checking online is not reliable verification for IMEI & it would be good idea contact T-Mobile & Orange & see what light they can throw on it.
Can you send or receive sms on t-mo or orange ! can you get account details via short code*# numbers ?
You could also try looking into sim card slot contacts, maybe they not contacting correctly on all sims as contact faces differ slightly & a pin is off alignment or not pressing firmly against sim. Could try bit of tape on back of sim & adjusting sim position a little just to tick it off the check list !
Out of ideas after that, as originally unlocked handset can't see software unlocking going to be of benefit ....
Click to expand...
Click to collapse
The T-Mobile guy was fascinated, while the girl ifrom Orange was totally bemused! The SMS/ short code numbers don't work at all. The SIM holder is so tight it has been difficult to test - but no luck so far. I would be interested to know what happened with the unlock then locked phone you mention as I think this is probably the same problem - accidently locking the phone to the SIM in use. Was this ever resolved?
The handset I referred to ended up scrapped for parts, it was originally lock to to orange & was unlocked via paid software unlock from developer on xda.
Once unlocked used with O2 network but when wanted to use another sim had no luck getting it registered, even original Orange sim would not work.
Has been known for unlock to cause issue as process rewrites a memory block & it can go wrong but is very very rare.
Your symptoms are slightly different.
Really sounds like network authorization with device has an issue, really needs a tech from a network to review any issues they might see from there end.
Only time I have personally seen same as yours is with blocked IMEI & an incident I had with a Touch Pro which was my device accidentally being blocked due to my network making a blunder & took many calls as call staff generally know less than a clued up user & finally a personal trip to there head office & a network tech to review stystem data there end to resolve.
Your device was factory unlock to start with ?
UK model ! you tried getting generic ROM from HTC website ? (look at wiki)
Has it ever work on another network since you owned it ?
Has it been opened ? (void sticker on screw not present or other signs)
I would try get it flash with HTC generic ROM or get HSPL 2.08 on it & install an NRG WM6.5.3 ROM & radio 2.15.50.14 or 2.12.50.02_2 & see how it goes !
Related
Since I had less than a day to prepare my 8525 before leaving for Australia, I figured I'd pay www.imei-check.co.uk for their unlocking service so I could use My Precious down under. I read through the unlock instructions on this site, but couldn't verify a single person who'd used them with an 8525 and was not willing/able to be the guinea pig.
After arriving in Oz and popping in a SIM from Telestial, I could not find a network at all. Yes, Network selection was set to Automatic. When I clicked 'Find Network' it just ground away on 'Searching...' for many minutes (sometimes almost an hour) before reporting 'No Network.'
So I tried manually selecting a Network but everything listed is *outside* of Australia. Frustrating.
So then I went to the following stores and tried SIMs from all three:
- Vodafone
- Telstra
- Optus
None of the salespeople's SIMs could find a signal.
So yesterday I sent an Email to imei-check.co.uk complaining that the unlock did not work and I get this Email back (verbatim):
"Hello,
you are not correct. After unlocking you can use ANY sim card. NO ROM flashing is required. What is the error message you get when you try a different SIM card? For us it just sounds like YOU set the phone for FIXED network selection and when you try different SIM card now it can not find your fixed network. So please correct this wrong setting from you in your phone settings:
Start->Settings->Phone->Networks, select Automatic, press "OK" and wait 1 minute."
Does anybody else find that seriously offensive? Are their average customers really that stupid?
FWIW, I even contacted Telestial and then they informed me that their SIM (to connect with the 'JUST' network, if anyone's ever heard of that) was incompatible with my phone. Incompatible with a quad-band GSM HTC phone? Come on...
I knew I was going to be bleeding edge, but I really feel like nobody's interested in helping with this stupid phone...
Hi mate,
Where abouts in Australia are you? If you're in Melbourne, I'm happy to give you a hand to (a) check that it is unlocked and (b) if its not unlocked, unlock it for you using pof's tools.
Cheers
Kev
Fixed!
Here's what the knuckle-dragger at imei-check should have known:
http://wiki.xda-developers.com/index.php?pagename=Hermes_Registry
See the bit at the bottom about enabling the UMTS band tab.
what exactly is the issue than?
Cingular rom is perfectly compatible to Australian GSM and 3G networks. tested on Optus and Vodafone with great success. ROM tested: Cingular 1.31, 1.34.
Auto mode is just fine.
Hi Folks,
I was having the issue with my Vario II (on my 3rd Handset) where the phone enters standby and never wakes up until a soft reset.
When the 3rd handset arrived I decided to bite the bullet and go for WM Black and see if it made the handset any better. Unfortunately, as good as the new ROM (now on V2) is, it didnt solve my hanging issue.
The next thing I decided to do was change the radio ROM. I first went to the 1.38.10 and then to 1.38.11 and then to 1.27.00, as the later was decribed as being the most stable.
As you have probably guessed by now, the issue still plagues me....Even more so since the radio upgrades. The symptoms are as follows;
- Some calls I answer go silent after around 30 secs and I need to soft reset
- The phone can show full bars of signal but the phone diverts to answering machine
- When connecting to the internet, the icons shows as connecting but then drops to no signal (showing a !) then after a while will start to reconnect. Sometimes I need to soft reset to get the connection again
I am wondering if there is something else I am missing that could be causing the issue. I am using it today with no apps and still have the same issues as above plus the freezing issue.
Is there anything else I can change???? or am I just cursed?
Any help would be much appreciated.
Cheers and thanks in advance
Aidan
I would say, try your SIM card in a TOTALLY different phone (not just a different Hermes) As you would have to be fairly unlucky for it to happen with THREE seperate devices, especially with different ROMs also.
If there is a handset available to you that is either a tmobile or SIM unlocked.....give it a go.
mrvanx said:
I would say, try your SIM card in a TOTALLY different phone (not just a different Hermes) As you would have to be fairly unlucky for it to happen with THREE seperate devices, especially with different ROMs also.
If there is a handset available to you that is either a tmobile or SIM unlocked.....give it a go.
Click to expand...
Click to collapse
I belive it's your SIM card also..ask your provider to replae the SIM card for you. Just tell them your issues and it happened to three handset with the same SIM. I bet they will able to replace the SIM card without charge.
trashcan said:
I belive it's your SIM card also..ask your provider to replae the SIM card for you. Just tell them your issues and it happened to three handset with the same SIM. I bet they will able to replace the SIM card without charge.
Click to expand...
Click to collapse
Yep SIM cards cost JACK ALL to the providers. If they do charge you then thats gotta ring alarm bells!!!
Hanging on wake-up was my big disappointment when going from Vario I to Vario II.
It decreased after upgrading to WM6 (first black 1.2, now black 2.0). In my case the SPB mobile shell also did not seem to do the problem any good, probably because it starts the 'now' screen on wake-up.
I have not much software on my device and have very few hanging issues.
I work for a Cingular retailer, and I just signed my fathers business up. Someone had told me that the IMEI on the account had to match the phone on a 3g phone or the exact same symptoms you are seeing would occur. I confirmed it with my pop's business. the three people using 3g phones had serious problems with calls going to VM, not getting txts, and poor service in general. Once i fixed the serial numbers Cingular-side, everything was peachy. This happens to be my first post (longtimelurker) so if I'm full of ****, feel free to tell me. Check with your service provider and make sure they have the right IMEI on file. If not, you'll prolly have to go to a store to have a clerk fix it, but it'll be worth your trip if im right .
Hope I helped.
luggyman said:
I work for a Cingular retailer, and I just signed my fathers business up. Someone had told me that the IMEI on the account had to match the phone on a 3g phone or the exact same symptoms you are seeing would occur. I confirmed it with my pop's business. the three people using 3g phones had serious problems with calls going to VM, not getting txts, and poor service in general. Once i fixed the serial numbers Cingular-side, everything was peachy. This happens to be my first post (longtimelurker) so if I'm full of ****, feel free to tell me. Check with your service provider and make sure they have the right IMEI on file. If not, you'll prolly have to go to a store to have a clerk fix it, but it'll be worth your trip if im right .
Hope I helped.
Click to expand...
Click to collapse
I don't think IMEI is the issue here. I just signed up with Cingular and got a Motorola K1..but the SIM is a 3G sim. I simply pop that into my Hermes and it's been working for 2 month now without any issues. Another thing with Cingular...the IMEI on their database is automatically updated..it's not like you have a Motorola phone and switched the SIM to a SonyEricsson phone and still using the Motorola IMEI #....it will not work that way. In fact, all GSM providers will automatically update the IMEI in their system once the SIM is registered in their network. I can confirm that with my HTC tytn with the Cingular's online account. You can check the online account pretty much on what type of phone you current have. If I use the Motorola K1, the online account will be updated as unknow phone due to it's new I guess...but when I use the HTC tytn..it's automaticlly updated as HTC 8525...even I manually change the phone type to other phone...after couple minutes..I log back on and it will show the HTC 8525 again. Base on this, I am sure IMEI is not the issue here. One thing to note is that I did get that hanging on wake up when I have the SPB software installed.
i can concur about the IMEI... i havent changed my IMEI on my account since i had a sony ericsson a few years back... and i have no data problems.. i take that back, i had some when i first got the 8525, but then found out i needed the white 3G sim, since then it has been flawless.
Awaiting Sim
Thanks for all the advice. I tried the phone with someone elses sim card the other day and it seemed to behave itself. I am going to phone t-mobile and ask them for a replacement SIM.
Will let you know how I get on.
Cheers
Aidan
AGGGHHHH!
It doesnt get any better....
I just phoned T-Mobile and asked them for a replacement SIM to be sent out. The girl I spoke to said that she could order me a new SIM which would be out in between 1-3 days but she would have to disconnect my current SIM when the new one was despatched! This means no phone for this time, which I need for business
I asked whether I could phone for activation when the new SIM arrived but this she tells me is not possible.......AGGGGHHH!
She did suggest that I could pay 15quid for an 'interactive' swap over at a T-Mobile store but I have issues getting to a store during the week and they are then going to see that VM6 Black edition is on the phone!
Any suggestions?
aidanbree said:
It doesnt get any better....
I just phoned T-Mobile and asked them for a replacement SIM to be sent out. The girl I spoke to said that she could order me a new SIM which would be out in between 1-3 days but she would have to disconnect my current SIM when the new one was despatched! This means no phone for this time, which I need for business
I asked whether I could phone for activation when the new SIM arrived but this she tells me is not possible.......AGGGGHHH!
She did suggest that I could pay 15quid for an 'interactive' swap over at a T-Mobile store but I have issues getting to a store during the week and they are then going to see that VM6 Black edition is on the phone!
Any suggestions?
Click to expand...
Click to collapse
What the hell?!?! Thats bullcrap if ive ever heard it, when i got a replacment USIM from O2 my existing one worked until i called O2 to activate the new one? Maybe T-Mobile has a backwards way of provisioning them?! That sucks dude. Suggest you call them again (if you havent already got an order through) and do another request...you may hit the jackpot with a different operator?!
mrvanx said:
What the hell?!?! Thats bullcrap if ive ever heard it, when i got a replacment USIM from O2 my existing one worked until i called O2 to activate the new one? Maybe T-Mobile has a backwards way of provisioning them?! That sucks dude. Suggest you call them again (if you havent already got an order through) and do another request...you may hit the jackpot with a different operator?!
Click to expand...
Click to collapse
As far as I understand how GSM works...The T-Mobile lady is correct. You can't have the two SIMs having the same #, one has to be deactivated before the new one is active. But if you are sure the new SIM will get to you in a day or two, you can have them to schedule deactivation of the old SIM two days later, schedule the new SIM to be active in two days..the only donw time you have is probably a an hour or two if the timing is correct. If you are able to go to a T-mobile store for direct swap, you can get the new SIM working within an hour but they shouldn't be charging you $15 at the store even you have WM6 black on the phone becasue the phone is not faulty, the faulty part is the SIM and they should honor their warranty.
trashcan said:
As far as I understand how GSM works...The T-Mobile lady is correct. You can't have the two SIMs having the same #, one has to be deactivated before the new one is active. But if you are sure the new SIM will get to you in a day or two, you can have them to schedule deactivation of the old SIM two days later, schedule the new SIM to be active in two days..the only donw time you have is probably a an hour or two if the timing is correct. If you are able to go to a T-mobile store for direct swap, you can get the new SIM working within an hour but they shouldn't be charging you $15 at the store even you have WM6 black on the phone becasue the phone is not faulty, the faulty part is the SIM and they should honor their warranty.
Click to expand...
Click to collapse
Agreed on the warranty there dude.
O2 simply sent out a replacment USIM, obviously not activated yet. It arrived and i called them, they took the sim card number and said I should lose reception on my existing sim (it wasnt 3G ready) and thats when i should put the new one in, as soon as i lost reception i swapped and it was working (got the U symbol straight away).
I figure T-mobile would do the same?!?!
Bit the bullet yesterday and paid 15 quid for a new SIM card. It has made he haw difference. Still got major issues. The phone has no signal most of the time and even on the rare occasions when it does, the calls go to answerphone.
The signal shows an exclamation mark (!) and the only way I can get rid of it is to do a hard reset and it works for a couple of hour (or less). It is as though it is constantly in flight mode.
Hi folks, can anyone please help me with this problem?
My brother in law has asked me to look at his S740. He has tried several o2 SIM cards (UK) in this phone but always gets told there is no signal.
Not only that, but there is a symbol where the strength meter should be that isn't documented in the user guide.
He has also tried my o2 (3G) sim and a Vodafone sim, both UK.
Any advice gratefully recieved. We have tried several hard resets also.
Thanks
This means it's looking for signal. My guess: Still SIM-locked?
.-ombre-.
Jerry-S said:
Hi folks, can anyone please help me with this problem?
My brother in law has asked me to look at his S740. He has tried several o2 SIM cards (UK) in this phone but always gets told there is no signal.
Not only that, but there is a symbol where the strength meter should be that isn't documented in the user guide.
He has also tried my o2 (3G) sim and a Vodafone sim, both UK.
Any advice gratefully recieved. We have tried several hard resets also.
Thanks
Click to expand...
Click to collapse
Not sure if it's SIM locked as there is a menu to select which carrier to use.
It reads the SIM correctly and sets it all up for o2, but just doesnt get any signal.
Does anyone know where the GSM antenna is on these? Maybe its a bad connection.
UPDATE:
I've had a mail back from HTC that recommends I send it in for repair, lol.
Now do I take it they are robbing buggers or do I take it that the icon is an indicator of a hardware fault??
Hmmmm, dilemma. lol
Are there any more suggestions on what it may be?
Has anyone successfully taken one of these apart?
it may be because of a hardware error...try to connect to a wifi network...if it impossible to find a wifi network then it is due to a harware problem.Most likely because the FR coaxial cable is out of its possision...download the service manual and see how to fix it.
sasiskas said:
it may be because of a hardware error...try to connect to a wifi network...if it impossible to find a wifi network then it is due to a harware problem.Most likely because the FR coaxial cable is out of its possision...download the service manual and see how to fix it.
Click to expand...
Click to collapse
Hi sasiskas, it conects fine to my wireless network at home. I take it from your response that the cable serves a double purpose.
I downloaded the service manual so I could take a look, but only got as far as removing the 4 screws at the back. lol, I couldn't figure out how to get it off, lol
I'm still stuck at the assumption that it is indeed SIM locked, and so will try to find a suitable card to try out.
Jerry-S said:
Hi sasiskas, it conects fine to my wireless network at home. I take it from your response that the cable serves a double purpose.
I downloaded the service manual so I could take a look, but only got as far as removing the 4 screws at the back. lol, I couldn't figure out how to get it off, lol
I'm still stuck at the assumption that it is indeed SIM locked, and so will try to find a suitable card to try out.
Click to expand...
Click to collapse
Try contacting with your phone's provider (shop,e-bay seller whoever it is) and ask him details about the sim.Good luck.
hey
im getting the same issue on my girlfriends rose
the hardspl is out now and i have tried to flash the rom to see if this helps but nothing as of yet, it could be the radio rom its self as i have a touch pro and when i first got it it was the same till i flashed a cooked rom onto it, its now working fine for me,
if i find out how to fix this i will leave ya a post
stone81 said:
hey
im getting the same issue on my girlfriends rose
the hardspl is out now and i have tried to flash the rom to see if this helps but nothing as of yet, it could be the radio rom its self as i have a touch pro and when i first got it it was the same till i flashed a cooked rom onto it, its now working fine for me,
if i find out how to fix this i will leave ya a post
Click to expand...
Click to collapse
Thanks. I have tried the same but just keep getting a vender ID, (lol spelling), error.
I would appreciate any input whether you have success or not, it just may spark an idea off.
I cant get in touch with any sales or provider as it was gifted to my bro in law. He's not that bothered about it but would like to have it working if he can.
Thanks folks.
Hey! I think I know the solution to your problem...I had exactly the same problem when I hardReseted my phone.
Go to "Start-settings-Phone-Band Select"
and then select
1.Network type : Auto
2.Band Type : "Euro" if you live in Europe, "US" if you live in USA , or "Japan" if you live in Japan.
Good luck...Let us know if it worked!
sasiskas said:
Hey! I think I know the solution to your problem...I had exactly the same problem when I hardReseted my phone.
Go to "Start-settings-Phone-Band Select"
and then select
1.Network type : Auto
2.Band Type : "Euro" if you live in Europe, "US" if you live in USA , or "Japan" if you live in Japan.
Good luck...Let us know if it worked!
Click to expand...
Click to collapse
Yes that is a good suggestion because the phone will display that icon if it can't find a *usable* network, be it that the SIM doesn't allow it or if the bands don't match the selection on the phone or the bands are not usable by the phone hardware etc.
I would suggest downloading & running HTC Field Test (fieldtest.exe) with & without a SIM installed, with each network & band setting & see if it shows any towers or signal. (Normally you want Auto for both but you may not have that option or you might prefer to set to a KNOWN working band to conserve battery & minimize searching) If should show something even without SIM or with SIM lock because it's supposed to support emergency calls either way. If it shows signals with SIM but you still have same no service icon then it's likely SIM locked (although the phone should alert you to that fact) so odds are the phone hardware, rom or settings do not support whatever signals are available to you. (Btw if field test shows N/A for all the values you need to app unlock your phone)
Hope that helps.
Bill
can you share a link with HTC Field Test?Thnx
Search is your friend.
http://forum.xda-developers.com/showthread.php?t=393781
Hey all I'm having a very similar problem.
Had my HTC for some months now but in the past few days I've found that my network signal is becoming very unpredictable.
I'm also on O2 and I used to have a pretty contstant H (I presume HSDPA) connection.
Howeever im finding now the phone with go from H to 3G to GPRS to E to no signal in the course of 5 mines and round and round again!
Its very annoying as it means I cant make / received calls or texts fluently and even cut me off on a phone call too.
However usually on phone calls it will keep me connected ok till I hang up and then go to no signal.
I've checked the wireless and it is picking up networks..
Any other suggestions? I will try the field test tomorrow...
PS I know its not the network as my work blackberry is O2 and is not having this issue..
Cheers in advance!
Well, just to close my input on this thread.
I tried various ROM's available from this site and none worked.
I did try the band selection settings but still a no go.
I did have limited success but overall, nothing. The phone has now gone back to the person who asked me to look into it and to my knowledge he is going to sell it to one of these phone reclaim companies.
I did check and one place, I think through the post office, is offering £80 ish so not bad I suppose.
Anyway, thank you to all who have made suggestions and wotnot. Personally I'm still happy with an old Nokia 6300 and my Wizard (Mini-S)
Thanks folks.
Hi folks, can anyone point me in the right direction for a stock uk o2 rom?
I have been asked to look at my brother in law's S740 but am beginning to think something is corrupt. I have a thread in the general section if anyone wants a look.
If one is not available, is there a generic english ROM around?
Many thanks.
EDIT: I did find on, linked to from this board but unavailable. I found the same file elsewhere, but it told me it was the wrong one when I tried to flash it.
Hey,
Odd it won't install if you really have an Orange. I tried it on my 'Asia' S740 and it gave me the same error but now that HardSPL is available thanks to jocky2001 I was able to install the Orange S740 rom! I thought update had failed because it stuck at a generic 'Operator' boot screen FOREVER but eventually it did finish booting & initial setup. Bad news is that although the rom seems to work I can't get a signal. Perhaps the radio has been highly customized for Orange, not sure. The odd thing is everywhere I've looked says the Orange S740 is Quad band & even shows 850/1900 on spec pages but those are not even options in band selector.. Anyhow, if you want to give the Orange ROM a shot, try jocky2001's hardspl (worked for me) and maybe you'll at least get it installed.
Bill
Thanks Bill.
To be honest, I don't know what operator it was on before I was asked to look at it, as it was found discarded in the box with all the bits - in a bin!!!
Maybe thats why.
Are the orange ones branded as such? This has no branding apart from the HTC emblem.
Wow lucky you! Hey I think I lost my S740 near that bin.. You might install jocky2001's hardspl then at least try the Orange UK & Asia ROM's. Both roms refused to install on my S740 (HTC told me it originated in Singapore but even Asia ROM refused to intall) but after hardspl I can install either rom.
As far as branding, I've not seen an Orange S740 & the Orange site shows no logos or such but I will tell you the Orange logos display on bootup after installing the Orange ROM vs just HTC logos with the Asia ROM. They do seem to have different apps installed by default but didn't dig too deep to determine which. Pretty sure the Asia ROM auto-configured data settings for me but the Orange one required connection wizard cab although it didn't help much without a signal.
Btw mine says ROSE100 FCC ID:NM8RSV P/N: 99HFB012-00 behind battery if that helps
So does yours even boot or stuck at bootloader or what does it do to make you think the flashed rom is corrupt? Did you try a hard reset to clear settings? Often that works if someone did/installed something that mucked it up.
Bill
Ps. Here is the link to the ROM's I used. The Asia rom has English (is default actually) & seems to be true Quad band enabled vs the Orange which seems to be just dual band since it doesn't show 850 band & although 1900 is listed it won't connect to it for me even though I know AT&T has 850 & 1900 in my area: http://forum.xda-developers.com/showthread.php?t=599520
EDIT: OK seems it does support 1900 but only if you manually select 1900 from band list. I tested with both TMobile & ATT SIM's and get a signal. The ATT signal is weaker than normal though because normally the 850 band is a lot stronger in my area than 1900. Field test confirms it's running on PCS/1900 band not 850. So far I found no way to get 850 to work but odds are there is a way since the radio supports it. (Works with Asia ROM on same phone)
It wasnt the ROM file that I thought was corrupt, it was more a case of trying to refresh / reload the various rom sections back onto the phone as there is nothing in the way of phone signal.
There is an image of the problem in this thread - http://forum.xda-developers.com/showthread.php?t=648169 - if you haven't already seen it.
I'll give it another go, but when I tried to flash an asia rom both before and after jocky's SPL it just throws up the "invalid vendor ID" error.
Yeah I assumed you meant the ROM on the phone was bad not the file.
No I hadn't looked at your other thread, I had just posted on this one because it was about the ROM. I get that symbol when I put in a bad/disabled SIM. I think it just means there's no service but emergency calls can still be made if there is a signal. The symbol is different if there is no SIM. Does it give you a 'locked' error indicating it's SIM locked to a carrier? Maybe the SIM slot is bad.. Or maybe the phone was reported stolen so the carrier is blocking it.. Have tried to run fieldtest.exe with a SIM in to see if it is indeed connected to a tower? Not sure what band it'd show for you but for me it is either 850 or PCS even if bad/disabled SIM is installed indicating it does have a signal for at least 911/emergency calls. Anyway, I'd hope you at least did a hard reset clear storage at least already & next do hardspl & install either original orange or Asia rom. I can confirm both posted on xda work on my S740 (aside from lack of 850 band on Orange rom) after installing the hardunlock where they did not work at all (same ID error) before the unlock..
Ok, here's the results of my testing, without having to install Jockey's SPL.
Both ROM's you refer to flashed ok. Obviously I didn't try to hard with the Orange ROM as I dont have an Orange sim to try.
I flashed the Asia ROM with success but still have the problem of no service.
HOWEVER, after having a play with the band and network selection settings, it now asks me to select a network, but the only one listed is T-Mobile.
Again, I only have an o2 sim to try as this is the preferred operator my bro wants.
This now leads me to believe that T-Mobile is the only one listed because it is locked to that carrier.
My assumption may be totally incorrect as my knowledge of phones is pretty much zero, but if this is the case, would you or anyone else know of a way to unlock it pretty much for free, lol, especially now the HardSPL is available.
Sorry, I meant to answer you other questions at the same time.
It could be the slot is bad, and I'm pretty sure it's not been blocked by the carrier as it was found by a cleaner working in an office.
In the bin were the box, phone, CD's, headphones and USB cable.
Even the little square pages of literature were there.
Its almost like it has stopped working and the owner has just taken his / sim out and binned it. !!
There hasnt been any locked error either.
I'll try that fieldtest next.
EDIT: I put the phone down for 10 minutes while typing this and getting fieldtest, only to pick the phone up and now have Orange on the "choose network" screen. I'm going to leave it overnight and see if it can get o2, lol.
Cool you got the roms to install but very strange it would let you without hardspl.. Btw, Orange ROM does not mean you have to use Orange SIM. Note that the Orange ROM has a newer radio which is worth a try too. For testing I'd leave the band stuff on auto unless you're sure you know what you're doing because it's easy to set it to wrong band & assume you get no signal. lol And I'm sure you want O2 but worth trying any valid SIM you can find just to see. But yeah the network select trick is helpful too just to see what is available but it can show different results depending on what SIM is in it, status of that SIM etc. If your phone was locked to a carrier it should tell you so when you 1st boot up with a SIM from a different carrier in it. And after searching I see nowhere that TMobile has ever had branded S740 so doubt seeing just TMobile in list is an indicator of being locked to Tmo.
Sounds like a SIM issue since it is doing the same as when I put a deactivated SIM in. I'd say either the SIM socket/contacts are bad, SIM isn't inserted properly, incompatible SIM (maybe they are super old?) or possibly the phone had damage to either antenna or water damage that ruined something. The more SIM's you try the better to narrow it down, especially if you were able to get your hands on an active Orange SIM.
Of course it's possible the phone's IMEI has been blacklisted as stolen & that is causing your phone to not be able to register on a network with SIM installed. From everything I've read when a phone is blacklisted it'll either say an error about not being able to register with network or simply show no signal as if a deactivated SIM was installed. I'd say if that is the case they'll come knocking on your door since they'll trace it back to your account. hehe US carriers don't seems to partake in the blacklist system so feel free to ship it to me & I'll test it here for you.
Well, just to close this thread.
I tried various ROM's available from this site and none worked.
I did have limited success as posted above but overall, nothing. The phone has now gone back to the person who asked me to look into it and to my knowledge he is going to sell it to one of these phone reclaim companies.
I did check and one place, I think throught the post office, is offering £80 ish so not bad I suppose.
Anyway, thank you to all who have made suggestions and wotnot. Personally I'm still happy with an old Nokia 6300 and my Wizard (Mini-S)
Thanks folks.
Hi,
Since my HTC universal broke the LCD I start to find a replacement.
I found a friend who have a TG01 with no use... and he borrowed the device before I buy it.
I am running with the device since last Sunday, and I must say that the cons of this device (battery), for me it´s ok (4h30) of use (mix of calls, emails, etc).
I can not reach this time with my HTC
I had found some "problems" but already solved, using search in here.
But, on other side, I have some problems that I could not found the solution.
1. I can not put the device in 3G, only in 2G (I try changing in appropriate settings zones).
If I put in "automatic".... always in 2G and my home area have 3G.
So I decided to leave the device with GSM only.
2. Some cases, when I make/receive a phone call, the others persons inform me that
they can not hear me correctly (like I have poor signal, but the times I could check the
signal, it was full).
3. I use the TG01, with a bluetooh car kit (he did not access the contacts in the phone)
Works fine, but yesterday I found that the TG01 was "frozen" several times in the
day...???
In the evening I found that the freeze are related with bluetooh connections to the car
kit. Connecting/disconnecting.
The 3 problems that I have should be related to radio version???
I have:
software 5005.0000.0171 SP-00
radio version 5005.0000.0171
Thanks
gaiolo said:
1. I can not put the device in 3G, only in 2G (I try changing in appropriate settings zones).
If I put in "automatic".... always in 2G and my home area have 3G.
So I decided to leave the device with GSM only.
2. Some cases, when I make/receive a phone call, the others persons inform me that
they can not hear me correctly (like I have poor signal, but the times I could check the
signal, it was full).
3. I use the TG01, with a bluetooh car kit (he did not access the contacts in the phone)
Works fine, but yesterday I found that the TG01 was "frozen" several times in the
day...???
In the evening I found that the freeze are related with bluetooh connections to the car
kit. Connecting/disconnecting.
The 3 problems that I have should be related to radio version???
I have:
software 5005.0000.0171 SP-00
radio version 5005.0000.0171
Thanks
Click to expand...
Click to collapse
Hi,
Yes your problems are from the radio version and from your carrier nerwork!
I have the same problem in Romania because i have more phones and also 3 carriers.
In one case, I use this phone with the Cosmote carrier from Romania it gave me the same problem as you have (the Cosmote carrier has two networks- one for GSM (2G) and one for 3G). Because the two internal network my phone see that i am in roming and give all that problems!
I installed the Feropont rom ( http://forum.xda-developers.com/showthread.php?t=969087 )and it works ok by now, Mirolg roms (http://forum.xda-developers.com/showthread.php?t=906969)was also ok for me untill a point (is with Sense)!
Another rom I tried is fxdjacentfxd (http://forum.xda-developers.com/showthread.php?t=993343) (best free memory) unfortunatly it gave me an error because of the carrier and i changed.
Rila said:
Hi,
Yes your problems are from the radio version and from your carrier nerwork!
I have the same problem in Romania because i have more phones and also 3 carriers.
In one case, I use this phone with the Cosmote carrier from Romania it gave me the same problem as you have (the Cosmote carrier has two networks- one for GSM (2G) and one for 3G). Because the two internal network my phone see that i am in roming and give all that problems!
I installed the Feropont rom ( http://forum.xda-developers.com/showthread.php?t=969087 )and it works ok by now, Mirolg roms (http://forum.xda-developers.com/showthread.php?t=906969)was also ok for me untill a point (is with Sense)!
Another rom I tried is fxdjacentfxd (http://forum.xda-developers.com/showthread.php?t=993343) (best free memory) unfortunatly it gave me an error because of the carrier and i changed.
Click to expand...
Click to collapse
Thanks very much!!!
for the links.....
I installed feropont rom !!!
Looks fine, but still have the problem of 3G...
Tomorow I will check the sound!!!
Thanks again!!
Perhaps I quit!!!
Hi,
Well, I try radio 1600 and now 300.
In this weekend, 1600 still have bad quality sound (people can not hear me very well).
In this morning (early) I flash again the same rom with radio changed for 300, but still haven´t 3G (for my experience I think I will have sound problem).
Today before flashing I put another SIM card (vodafone) and ... I have 3G, after changing the settings.
I leave the settings in HSPAD, put my TMN sim card ..... and no signal!!! (like usual).
My SIM card what is giving me "problems" had +- 4 months.
(Had 3G in the HTC Universal, with same card).
So, my problems could be in the SIM card (I think not)? what did you say?
After flash and reflash and because I use TG01 for professional use....
Pherhaps I quit!!
Thanks to everyone!!!
gaiolo said:
....
My SIM card what is giving me "problems" had +- 4 months.
(Had 3G in the HTC Universal, with same card).
So, my problems could be in the SIM card (I think not)? what did you say?
Click to expand...
Click to collapse
Yes, my SIM have a problem, he can not log 3G in others phones!
I am waiting news from the operator!
But, with my Wife SIM, the TG still can not connect to 3G
gaiolo said:
Yes, my SIM have a problem, he can not log 3G in others phones!
I am waiting news from the operator!
But, with my Wife SIM, the TG still can not connect to 3G
Click to expand...
Click to collapse
I told you!
The problem consist in the equipment carrier use! Vodafone use Ericsson devices and Orange use Alcatel stuff, but other carrier could use other equipment and from here comes the errors.
I don't think that the error comes from your SIM card !
I think the error come from the radio in your phone witch is not adequate with the carrier equipment. So my advice is keep looking for another radio! Try 1700!
Rila said:
I told you!
The problem consist in the equipment carrier use! Vodafone use Ericsson devices and Orange use Alcatel stuff, but other carrier could use other equipment and from here comes the errors.
I don't think that the error comes from your SIM card !
I think the error come from the radio in your phone witch is not adequate with the carrier equipment. So my advice is keep looking for another radio! Try 1700!
Click to expand...
Click to collapse
Your Right Rila, the problem could also be in the TG01.
But my SIM card, in my wife phone or in another phone with 3G could not "enter" in 3G.
(I did not use 3G in my HTC universal, the sound also wasn´t good, but I always think it was for my blue tooth car kit or bad signal reception)
The same with my old Qtek S200(who don´t have 3G only GSM)
The sim had 4 months old.
For future "helps" I try 1600;300 and now 321.
I am waiting news from the operator.
First I must have a SIM that in other phones, work in 3G, after that, let´s test in TG01
I will post the news
(I must admitted I star to get TG01 addicted )
Perhaps I do not quit!!!
Ok!
In my break launch, I go to a store from my carrier!
They did found one problem, in my "service"!
After 30 minutes they call me and ask to reset the device ( they know it was a Windows mobile phone).
After reset, I select hspda settings and I have now 3G.
I put again the Tg on GSM only ( for saving battery).
In +- 10 calls no one has inform me they can not hear me well.
It´s soon too say that the problem it´s SOLVED but it´s looking good
Another think that I noted is that I have 1H55 m with 70% remaining battery.