[Q] Wifi & Bluetooth - Please HELP! - Galaxy S III Q&A, Help & Troubleshooting

Hi Everyone,
So I have a rather annoying issue with my new S3. When I use my Bluetooth while in a phone call my wireless connection disconnects. It takes about 30 seconds to 5 minutes for it to happen but none the less it's annoying.
I have tried using different WiFi channels on the 2.4GHZ frequency but my router does not support 5GHZ. I have tried transferring a large file between my Gnote and S3 to rule out my headset and the same thing happened. Now what I am needing from the members of this forum is a simple test. If you guys could please provide some results for me or some advice as I am not sure weather or not to send my phone away for warranty or if it is a fault or not. I have tried this with Wifi power saving on and off.
Steps:
1: Be connected to a 2.4Ghz Wireless router (any channel)
2: Connect a Bluetooth headset or start a file transfer between you and an other device. (the Bluetooth must be active and transferring.)
3: Start a phone call and watch your WiFi icon on your S3 (I call 1510 for Australian Optus Free Call.)
Please post your results.

Come on people I need someone to confirm this for me. I don't want to send my phone off for 2+ weeks if this is happening on other S3s.

Really there is no one in this community that will test to see if there handset does the same... WOW!

Related

[Q] Optimus one Wifi issues - please advise

Hi guys, so here's the deal : Just got a brand new Optimus One and the Wifi dosen't really work. It took me ages to get it to detect my home network ( Realtek RTL8187, used as a hotspot via win7's wireless miniport adapter - so basically virtual hotspot) Once I managed to get a connection the device would either be stuck at "obtaining ip adress from..." or would simply disconnect and reconnect in a quick burst. I finally managed to get it to connect by manually assigning the internet sharing permissions for the virtual miniport, but the speed is abysmal! We're talking to the order of bytes/s, measured both by attempting a small download from the phone and by reading the in/out data on the pc connection info. Upon some further poking around, a few wifi adapter and phone restarts later, I notice that when I connect to my hotspot the phone's wifi manager reports a normal speed of 54mb/s, but when I actually try to use the connection (say, the youtube app) it works fine for a second or two (it usually loads a bit of a vid, or half of a big webpage) and then drops down to the aforementioned speed and the phone's wifi manager indicated that the connection is 2mb/s
Also, I went out before setting up my home network to a mall and tried to connect to one of the free hotspots available. On some, it would connect straight away, but be very slow (signal wasn't great) and on one (max signal) it would disconnect/reconnect in very short bursts (10-15 times a minute) and it would eventually establish the connection. Then the same speed issue as above: works fine for a few seconds, drops down to unusable. Didn't think about checking the connection speed there, simply thought the public network was overused. In hindsight, the problems were similar to the ones experienced at home
A few side notes: The 3g speed is fine, consistent and problem-free
I have tried changing my home wifi's frequency to a number of settings (there are quite a few other wifi's around, I know it could cause issues if they overlap)
My wifi connection was actually not detected by a friend's laptop wifi, but we could connect our computers just fine via ad-hoc (which from what I've heard is a no-go with android at the moment - and the phone does not see ad-hoc)
The phone is brand new, only installed a handfull of apps on it, didn't change any relevant settings (I think)
Set wifi sleep policy to "never"
My pc wireless adapter worked just fine in the past, used it for a few months as the main internet connection, and even with half-signal it would achieve good speed. I also moved the antenna away from the PC itself to avoid interference
I set my PC to use only 802.11b since I've read around that some phones prefer this to 802.11b/g
That's about all I can think of right now. (oh, and It's my first android, so I don't know my way around the OS that great yet)
I appreciate any advice you can give me. Basically I'm trying to find out if it's an issue with my Wifi adapter, it's settings, the phone's settings, or if the phone itself might be broken, so I can send it back to warranty.
Thanks in advance.
Try switching from b to g.
it was initially on b/g

[Q] Auto Bluetooth

Can anyone recommend me a FREE app that will automatically enable bluetooth when wifi disconnects and disable it when wifi reconnects.
Both me and my wife have bluetooth enabled phones, mine is a htc desire and hers is an X10 Mini
Our bluetooth kit in the car does not support multipoint so only one phone can connect at a time.
If either of us is by ourselves this is fine but when we are both in the car together its a crap shoot on which phone will connect.
manually checking bluetooth every time we get in the car is a pain in the butt and given the fact that I always drive when we are together I want to install an app to turn on her BT when her WIFI disconnects.
This solves the problem because if we are together my phone has already connected long before her BT ever gets enabled.
Have you tried "Setting Profiles". I can't remember what the free version does but certainly the paid for version (which isn't very much) enables you to do a whole lot of setting rules which would enable you to do exactly what you are wanting.
Give it a try. I've got some complex rules which detect cell locations and then trigger the enabling of WiFi when I get close to home and then when the WiFi is on another rule sets some other bits when I connect to my home WiFi.
Triggers can be, GPS location, Cell location, WiFi networks connected/disconnected, time of day, bluetooth connection etc. Very useful app. Good for power saving as well. (I've got a HTC Desire S but it should work on your phones as well).

[Q] Problems connecting home wifi

Hi, I have a Galaxy SII from AT&T and I have problems trying to connect the wifi at home, When I tried the mobile is connected just for a few seconds and then suddenly it is disconnected, but the wifi network still displayed. If I go to youtube, fb, twitter or any other application the icon shows the green arrow saying data is sending, but the orange arrow is not flashing. I tried to connect to other wifi (public places or friends) and it is working fine without disconnecting. One thing I notice is if I try to connect at home and start tune in, I will be connected always meanwhile tune in is running. My ISP is Century Link and my laptop and ipod don´t have problems, just the galaxy. I called the ISP and they said everything is fine with my signal and my modem. No I have the app wifi fixer running just to reconnect each time the mobile doesn't have wifi signal.
My galaxy is unrooted, running Android 4.0.4 Baseband I9100XXLQ6 Kernel 3.0.15-1114882 build number imm76d.xwlpy
I hope somebody can help me.
tried erasing your home wifi settings and re configure it?
might be a conflict.
Thank you, but i did it also i removed all the wifi network and still the same problem
gastonw said:
tried erasing your home wifi settings and re configure it?
might be a conflict.
Click to expand...
Click to collapse
hugeband said:
Hi, I have a Galaxy SII from AT&T and I have problems trying to connect the wifi at home, When I tried the mobile is connected just for a few seconds and then suddenly it is disconnected, but the wifi network still displayed. If I go to youtube, fb, twitter or any other application the icon shows the green arrow saying data is sending, but the orange arrow is not flashing. I tried to connect to other wifi (public places or friends) and it is working fine without disconnecting. One thing I notice is if I try to connect at home and start tune in, I will be connected always meanwhile tune in is running. My ISP is Century Link and my laptop and ipod don´t have problems, just the galaxy. I called the ISP and they said everything is fine with my signal and my modem. No I have the app wifi fixer running just to reconnect each time the mobile doesn't have wifi signal.
My galaxy is unrooted, running Android 4.0.4 Baseband I9100XXLQ6 Kernel 3.0.15-1114882 build number imm76d.xwlpy
I hope somebody can help me.
Click to expand...
Click to collapse
This will be hard to debug without further information.
You should try to take a look at the log files of your phone and your AP. On your phone use CatLog to record what is going on when you try to establish a Wifi connection. On the AP side the manual will tell you if and how you can access log file information of the AP.
i'm still smelling ip conflict....this might not be a phone problem but a router problem.
might wanna look into that.
FYI, though your question is general enough that an answer provided here may be relevant to you, this forum is for a device that is different from yours.
The AT&T Galaxy SII has its own forum: http://forum.xda-developers.com/forumdisplay.php?f=1301
ctomgee said:
FYI, though your question is general enough that an answer provided here may be relevant to you, this forum is for a device that is different from yours.
The AT&T Galaxy SII has its own forum: http://forum.xda-developers.com/forumdisplay.php?f=1301
Click to expand...
Click to collapse
My Galaxy is SII I9100 unlocked, that's why I posted here my question. I don't have problems whit the carrier, it is with my home wifi only. I removed all the other saved wifi connections, made a factory restore, but still having problems. My modem is brand new, I have 2 weeks with it. all other devices connect correctly and don't loose the connection, even my Ipod, also I set a static IP to the sgsII without results. I only have internet for at max 40 secs then the wifi icon is showing just the green arrow (sending data) but no orange arrow (receive data). My only "solution" at the moment is us wifi fixer, I installed the cat log as one of the user responses but I don't know which word I have to track there are many WIFI.
try setting your router to dynamic assignation. I'm pretty sure that is an IP conflict.
Problems started - with the phone only - around the time you got the router?
from sii xda-ded
gastonw said:
try setting your router to dynamic assignation. I'm pretty sure that is an IP conflict.
Problems started - with the phone only - around the time you got the router?
from sii xda-ded
Click to expand...
Click to collapse
Hi my router is in DHCP mode, I only have 3 devices connected, my laptop, Ipod and galaxy sII, the problem is present only with the phone, I followed this video and changed the wireless channel and the internet holds for a while but after 5 mins I don't have any response from the router. just the green arrow. Modem model Actiontec C1000A attached are some images of my router configuration as well the log, it shows the elapsed time between connection and disconnection it is because wifi fixer checks the connection and
tries to repair it if it not possible then turns off and on the wifi
I have the very same Problem! Internet works for a few seconds or minutes. Suddenly all downloads etc. stop and only one arrow in the wifi symbol is flashing. Tried a lot of things now. Have no problem with other networks.
What i tried:
g -> n (but one of my devices don't supports n =( )
20 to 40 MHZ -> No connection @ all
Fixed or dynamic ip -> same result
All other devices work great with my thompson router. Disable and Enable of the WIFI give's me a few more minutes with connection. Programmed now in tasker that wifi is disabled with display of...
Greatz
hugeband said:
My Galaxy is SII I9100 unlocked, that's why I posted here my question. I don't have problems whit the carrier, it is with my home wifi only. I removed all the other saved wifi connections, made a factory restore, but still having problems. My modem is brand new, I have 2 weeks with it. all other devices connect correctly and don't loose the connection, even my Ipod, also I set a static IP to the sgsII without results. I only have internet for at max 40 secs then the wifi icon is showing just the green arrow (sending data) but no orange arrow (receive data). My only "solution" at the moment is us wifi fixer, I installed the cat log as one of the user responses but I don't know which word I have to track there are many WIFI.
Click to expand...
Click to collapse
You said it was "from AT&T", so I assumed you had an SGH-I777, which is the model AT&T sells. I stopped reading, so I missed where you said it was an i9100.
Anywho, try changing the channel on your wifi router.
Look at this guy & his S iii; doesn't ring a bell?
http://forum.xda-developers.com/showthread.php?t=1769716
ctomgee said:
You said it was "from AT&T", so I assumed you had an SGH-I777, which is the model AT&T sells. I stopped reading, so I missed where you said it was an i9100.
Anywho, try changing the channel on your wifi router.
Click to expand...
Click to collapse
I have changed the channel and it improves, but still disconnecting after 5 minutes
hugeband said:
I have changed the channel and it improves, but still disconnecting after 5 minutes
Click to expand...
Click to collapse
So did you try all the other ones?
I tried with all the channels, still same problem, also with static IP and the problem still there, my only workaround is connect to wifi, start immediately tune in, and the mobile is able to receive emails, whatsapp, etc. but if I tried youtube, then tune in is disabled and the video starts the streaming but suddenly the mobile is not getting more data from the router, I'm able to watch just 1 video 2 min long
hugeband said:
I tried with all the channels, still same problem, also with static IP and the problem still there, my only workaround is connect to wifi, start immediately tune in, and the mobile is able to receive emails, whatsapp, etc. but if I tried youtube, then tune in is disabled and the video starts the streaming but suddenly the mobile is not getting more data from the router, I'm able to watch just 1 video 2 min long
Click to expand...
Click to collapse
What should bother you is that you can connect to any wifi network, but your home's.
Burn that router down!
....or try another one.
yes, I will call to my ISP and ask for a new one. Sometimes I want just to watch some youtube videos without turn on the laptop or simply use my wifi to save some Mb from by dataplan
hugeband said:
yes, I will call to my ISP and ask for a new one. Sometimes I want just to watch some youtube videos without turn on the laptop or simply use my wifi to save some Mb from by dataplan
Click to expand...
Click to collapse
You should go to someone you know who's got the same ISP than you first, try it there. If it works it's your router, If it doesn't it's you ISP config that's creating a IP conflict with your device.

Z2 wifi slow

Having problems with Wifi streaming and YouTube very slow, stop and start every few seconds, got to be the phone as all my other devices stream fine. I have unchecked avoid poor connections in wifi advanced.
Any one else having this problem, will try factory reset.
UK sim free 14w18, firmware 55
Sent from my D6503
I've seen factory resets cure a few problems on here so try that 1st but isn't there a .69 firmware available now as well, maybe try that to?
Sent from my GT-I9300 using XDA Premium 4 mobile app
Good old factory reset and it's working fine.....hasn't. Worked
EDIT.......wifi speeds are slow again, can't watch YouTube or stream films, it's only on this device, ipad 2, galaxy s3 and s2 all stream with no problems.
Can't download the 6 free promo films either as download fails after a short while.
Sent from my D6503
My facebook app is not working great in my phone. Youtube has been fine so far but I find my internet quite slow at home as I have rubbish internet speed. Also in peak times I get very slow internet connection.
Wifi speed still slow, only on this device,
Also is the . 69 firmware carrier specific?
No firmware update prompt on my phone.
no option for 5GHz in wifi advanced menu
Sent from my D6503
A couple of things to try:
* test with other access points
* restarting the router
* disconnecting other devices
* forgetting the network on the z2 and readding it
I actually got great wifi speeds with my z2. It was even able to max out a 100 Mbps cable broadband connection on an AC router. Worked fine in n-mode also.
Sent from my 2013023 using Tapatalk
Have you tested on any other networks?
Take a trip to Starbucks! See if you get any better speeds there (and a nice latte, damn I'd kill for one right now).
glas to see im not the only one. Google Play Store @ 0.02mb/s
What kind of router do you have and how far is it? I'm able to maintain 2-3MB/s (16-24Mbit/s) over a distance of 20 feet with walls and everything in between.
After getting my phone last Tuesday ive noticed this little bug as well, sometimes downloading/updating google play apps it'll be like 0.5MB/sec but usually when I use drop down menu and quick settings and turn off wifi(give it about 10/20secs) then reactivate it im back to around 8-14Mb/sec, some apps dont even show a download progress its that fast lol.
I believe it might be a 5Ghz wifi problem as my BT hub shows my phone connecting to 5GHz channel with no way to stop it apart from turning 5Ghz off at the router :/
So hopefully sony will either fix bug or give us more wifi options like already mentioned so we can make phone connect to what we want.
K stand corrected phone can/does switch between 2.4Ghz/5Ghz, router shows phone connected at 2.4Ghz now. Just updated an app while connected on 2.4Ghz and no problem.
Z2 D6503 Wifi dropping issues
I seem to be getting the same sort of wifi issues as previously stated. I cannot hold a wifi connection on the 2.4ghz band fro more than 20s before its dissociated (ie i still have full connection to the router (3 bars) but cannot get through to the internet). This happens no matter what router i am connected to, whether its at home or at work.
I have tried:
Setting the Wifi optimization checkbox off. No difference
Avoid poor connections is off. No difference.
Stamina mode is off. No difference.
Keep Wifi on during sleep is set to Always. No difference.
Sleep timeout to 30mins. No difference.
I have factory reset the phone. No difference.
I have also check to see if it is my router at home. I have switched between every channel available which made no difference. Security is Wpa/Wpa2 PSK AES which makes no difference. I only have the 2.4ghz available on that router at home (same at work).
My Note 3 and HTC One connect to both routers with no problems at all and do not drop out. Same goes with Sony Vaio Laptop.
I have installed Wifi Fixer on my Z2 to see if it can alleviate the problem and it does somewhat. instead of manually having to turn on and off the wifi toggle to reestablish a connection, the Wifi Fixer does it for me.Approx. every 20-30s in its log it will show the phone "dissociating" from the router, and the the app tries to "reassociate" the connection.
I can connect through wifi transfer to my Note 3 without issue, and the same goes for my TV, so it cant be a hardware fault, as the connection is still excellent strength for both (as well as the router, tested with Wifi Analyzer). This is a very frustrating problem as it makes watching youtube movies impossible, and hotspotting, skype calls, etc.....
And dont even get me started on the bluetooth dropouts. I am disconnected from a bluetooth connection every 66-70s without fail no matter what i try. No issues with my Note 3 and HTC One in the exact same conditions. It will disconnect then reconnect straight away with a delay of about 3 seconds, which makes calls and listening to music a VERY unpleasant experience.
Any ideas on how to fix this? I love everything else on this phone but this wifi/bluetooth connection issue is making it unusable.
connecting to my bt home hub 4 via 5GHz band only has solved my wifi drop out problems.
Sent from my iPad using Tapatalk HD
For me slow Wifi resulted in many issues, You-tube video cannot be played, video streaming from a network storage cannot be done, Facebook videos will stop at the middle etc where the most evident issues. I tried everything possible to resolve this issues and searching the internet also didn't help. Finally decided to fresh install, used PC companion and re-installed the complete software, then restored all apps using google backup service. After this there is no issue till now. The software version is the same I had before reinstall. But now the Video streaming and apps using internet become very responsive.
thanks
HCP

S9+ showing "connected to WLAN, no internet"

So, I got my S9+ (international version, DUOS, 256 GB) last week from the Samsung store. I am on stock ROM (and will stay as long as my warranty lasts or someone finds a way to root with Knox 0x0, which I am not expecting).
At home, I have a WLAN Mesh (AVM Fritz!Box 6590 Cable, 2x AVM Fritz! 1750E Repeater on a wired connection), everything working great with any device.
Except my S9+. It connects and everything is fine, at some point - especially when using it for e.g. streaming Netflix or so - it will stay connected to the WLAN but will say "no internet access". Switching WLAN on and off fixes the issue until it happens the next time (minutes to hours later). I have no special settings, no neighbouring networks which would interfere. I have 2,4 and 5 GHz active and automatic channel selection. All other devices in my home work with no problems. I have found similar issues froim users on other Samsung phones (S6/7/8 series (my former S5 on Resurrection Remix Oreo does not show t his behaviour)), but no answers that worked (like forget the network, reboot and reenter credentials).
Quite annoying, anyone knows a fix? Big THANKS in advance.
No one experiencing the same thing or havin any ideas?
I have had the same issue in the beginning with the phone. I have a router with a cisco switch connected to it. The standard router's wifi wasn't sufficient in coverage through my house. I got hold of a cisco AP and connected it to the switch and disabled the wifi on the router. That's when my issue started. Fiddled around trying various options, but the one that worked for me was to tell the phone to forget my network, restart the phone and then "setup" the wifi on the phone again(password for wifi needed to be entered as it sees the network as a new one) Haven't had the issue after that. I did notice at my office that even though the wifi conection is good, that if it goes below a certain percentage, the mobile data will kick in, although I have that option switched off. I also picked up that if your line connection's speed goes very low for whatever reason, the same problem appears again that the phone assumes there is no internet
Thanks, this is what I've read from other threads (with S7, S8), too. But this didn't work for me. My repeaters get ther signal through LAN cable and I have a fast connection, coverage all over my house and garden. I really do not have an idea on what to try...

Categories

Resources