[Q] Samsung Galaxy S3: Mobile Network State - Disconnected - Galaxy S III Q&A, (US Carriers)

Note: I should have mentioned that only data connectivity is affected, not calling.
I have a Samsung Galaxy S3 running ICE 4.0.4. that's just over a week old.
Today, I was using Google Navigator for directions. It worked perfectly fine. At that point, Wi-Fi, GPS, & Mobile Data were all activated. I then finished my business at my destination & when I returned to my vehicle, the phone was picking up a wireless signal but after turning off Wi-Fi, I lost all connectivity.
I then went to Settings > More Settings > Mobile Network. The green check was selected for "Use packet data" I then backed out from here & went to About Device > Status. While Service State noted "In service", Mobile Network State noted "Disconnected".
I then went back to More Settings & clicked Access Point Names, & the APN was as it has always been, "AT&T PTA". I then reset the APN to default state, turned the phone off & on, & I still have no mobile network connectivity!
Ideas? Thanks.

randun said:
Note: I should have mentioned that only data connectivity is affected, not calling.
I have a Samsung Galaxy S3 running ICE 4.0.4. that's just over a week old.
Today, I was using Google Navigator for directions. It worked perfectly fine. At that point, Wi-Fi, GPS, & Mobile Data were all activated. I then finished my business at my destination & when I returned to my vehicle, the phone was picking up a wireless signal but after turning off Wi-Fi, I lost all connectivity.
I then went to Settings > More Settings > Mobile Network. The green check was selected for "Use packet data" I then backed out from here & went to About Device > Status. While Service State noted "In service", Mobile Network State noted "Disconnected".
I then went back to More Settings & clicked Access Point Names, & the APN was as it has always been, "AT&T PTA". I then reset the APN to default state, turned the phone off & on, & I still have no mobile network connectivity!
Ideas? Thanks.
Click to expand...
Click to collapse
I'm having the exact same problem.
What provider are you with?
Virgin mobile here (AUS)

can be a sim card issue. This is also happening on mine under Bell network...
try to check if you still receive calls

timbit123 said:
can be a sim card issue. This is also happening on mine under Bell network...
try to check if you still receive calls
Click to expand...
Click to collapse
It turned out to be exactly that! All resolved now.

randun said:
It turned out to be exactly that! All resolved now.
Click to expand...
Click to collapse
yeah look like those tinny sim card really sucks... gonna be my third one...

randun said:
It turned out to be exactly that! All resolved now.
Click to expand...
Click to collapse
Can you explain exactly how you fixed it please?

sim card changed

ChrisDude70 said:
Can you explain exactly how you fixed it please?
Click to expand...
Click to collapse
ChrisDude, I had the exact same problem, and I am also on the Virgin Mobile network here in Australia. I have now solved the problem and can give you the solution.
It is in fact no problem with the SIM Card (for me at least). I looked on the internet and found that it is a problem with the APN access points. Here is what you need to do.
Settings>more settings>mobile networks>Access point names>menu>New APN
Then enter these details:
Name: Virgin Internet
APN: VirginInternet
Proxy: 202.139.83.152
Port: 8070
Username:
Password:
Server:
MMSC: http://mms.virginvibe.com.au:8002/
MMS Proxy: 202.139.83.152
MMS Port: 8070
MCC: 505
MNC: 02
APN Type: default,supl
I found this on the internet site AUSDROID: http://ausdroid.net/apns/#virgin
Hope this helped!

Related

How is the GSM/hsupa working overseas?

Hello guys,
From my previous experiments, these multi radio GSM phones just don't work as good as their GSM only variants. What is the situation for photon about this ?
Sent from my MB860 using XDA App
Received a unit yesterday, I had ordered via eBay. Works perfectly on both 3G and HSDPA. No problems with either voice or data.
Since I haven't been able to activate the phone via Sprint:
1. It tries to connect to Sprint each time I boot it. I need to then make changes to network settings so that it can log on to the local GSM networks.
2. Each time I send a text message, it reminds me I might incur international roaming charges.
Rest is super.
.cruiser said:
Received a unit yesterday, I had ordered via eBay. Works perfectly on both 3G and HSDPA. No problems with either voice or data.
Since I haven't been able to activate the phone via Sprint:
1. It tries to connect to Sprint each time I boot it. I need to then make changes to network settings so that it can log on to the local GSM networks.
2. Each time I send a text message, it reminds me I might incur international roaming charges.
Rest is super.
Click to expand...
Click to collapse
What network? Please post the a p n settings. I'm curious as to what you use for the m n c and a m c c settings
Sent from my MB855 using Tapatalk
4G: Disabled
Network mode: Any GSM/UMTS
Allow GSM Data: Enabled
Access Point settings:
Name: Vodafone Mobile Connect
APN: www
MCC: 404 (by default, I didn't set)
MNC: 11 (by default)
APN protocol: IPv4
All other access point related settings left blank.
GSM network: Vodafone India
Hope this is of help.
.cruiser said:
4G: Disabled
Network mode: Any GSM/UMTS
Allow GSM Data: Enabled
Access Point settings:
Name: Vodafone Mobile Connect
APN: www
MCC: 404 (by default, I didn't set)
MNC: 11 (by default)
APN protocol: IPv4
All other access point related settings left blank.
GSM network: Vodafone India
Hope this is of help.
Click to expand...
Click to collapse
Im having problem rooting and ussd code does not work.u have any kind words towards this also having game resolution issues
timmyja said:
Im having problem rooting and ussd code does not work.u have any kind words towards this also having game resolution issues
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1208475
Answer to game resolution there I believe Timmyja

[Q] New APN settings don't save on S2 and no internet calling on the UK 3 network ?

Hello
I have the S2 Galaxy with ICS 4.0.3 - carphone warehouse version , it was originally locked to UK Orange.
On Orange it always allowed phone calls to be made whilst the phone internet data was also turned on. (H+ in the top right corner)
Now that I've had the phone unlocked and am using a UK 3 sim card, I've had problems with the phone use.
1) If the internet data is turned on and I'm not browsing and I try to make a phone call - I get the message - 'No internet calls allowed' ??
2) On trying to access the phones data internet I now keep getting a web message from 3 - 'Your trying to use your phone as a modem or in a hotspot' ??
I've toggled between the data packet selection and the data roaming selection buttons in the wireless and network settings area.
Phoned 3 a few times, been through all the checks in the settings area.
Tethering off
Wifi off
Anything that shouldn't be checked isn't!
Anyway I've been directed to the APN settings and there is nothing there - everything is UNSET !
I've read the threads here and used the 3 APN settings and my phone will not save what I type in?
3 went through the set up and to finalise I pressed save - only for it not to save - the APN page is still blank.
Any ideas on what the problem could be ?
Thanks
tsam19 said:
Hello
I have the S2 Galaxy with ICS 4.0.3 - carphone warehouse version , it was originally locked to UK Orange.
On Orange it always allowed phone calls to be made whilst the phone internet data was also turned on. (H+ in the top right corner)
Now that I've had the phone unlocked and am using a UK 3 sim card, I've had problems with the phone use.
1) If the internet data is turned on and I'm not browsing and I try to make a phone call - I get the message - 'No internet calls allowed' ??
2) On trying to access the phones data internet I now keep getting a web message from 3 - 'Your trying to use your phone as a modem or in a hotspot' ??
I've toggled between the data packet selection and the data roaming selection buttons in the wireless and network settings area.
Phoned 3 a few times, been through all the checks in the settings area.
Tethering off
Wifi off
Anything that shouldn't be checked isn't!
Anyway I've been directed to the APN settings and there is nothing there - everything is UNSET !
I've read the threads here and used the 3 APN settings and my phone will not save what I type in?
3 went through the set up and to finalise I pressed save - only for it not to save - the APN page is still blank.
Any ideas on what the problem could be ?
Thanks
Click to expand...
Click to collapse
Flash a Custom ROM like CyanogenMod or flash a Retail ROM. Look here on XDA and catch one. It will work for sure!
I already flashed a retail ROM onto the phone - UK Carphone warehouse ICS 4.0.3
http://www.sammobile.com/firmware/?page=3&t=1&o=1&m=GT-I9100&r=1
Solved !!
Problem solved..
I reflashed a non wipe ICS 4.0.3 over what was already on the phone.
I had taken a few back up rom images via CWM and used one of them to restore the DATA program apps!
The APN is there now and reads like this should anyone else need the info to sort theirs out.
3 wap
three.co.uk
not set
not set
user
not set
not set
mmsc http://mms.um.three.co.uk:10021/mmsc
mms proxy 217.171.129.2
mms port 8799
mcc 234
mnc 20
Auth type - pap
Apn type - default,supl,mms
Apn proto - IPV4
Apn enable / disable
Bearer - unspecified
However the message - 'no internet calling allowed' still appears - but I've been told that's something to do with the wdcma mobile network setting??
Have a good evening everyone!

Mobile network - Turning on... Disconnected

Hello my friends. Yesterday I bought this phone and I want your help for solving the first problem. I cannot connect on mobile network. Turning on and disconnected. And the problem is not by sim's company. Help? Thank you.
energeiakos said:
Hello my friends. Yesterday I bought this phone and I want your help for solving the first problem. I cannot connect on mobile network. Turning on and disconnected. And the problem is not by sim's company. Help? Thank you.
Click to expand...
Click to collapse
Check in Settings/Mobile network if you have Access Point Names configured. If not try to factory reset your phone and do the setup from the beginning. If the problem occurs you'll need to configure them manually.
nlooooo said:
Check in Settings/Mobile network if you have Access Point Names configured. If not try to factory reset your phone and do the setup from the beginning. If the problem occurs you'll need to configure them manually.
Click to expand...
Click to collapse
I have configured Access Point Names manually, by the instructions which I received from my mobile internet company. But the problem remains. Turning on... Disconnected. So?
Sent from my HTC Desire X using xda app-developers app
Probably because of that APNs, try to configiure them again and if it persists go there and let them configure it. If they can't fix it then it's a problem with phone.
I use these instructions (look in English): http://www.wind.com.gr/files/1/Device_Settings/Rythmiseis Internet/Android OS _Terminals_.pdf
So:
Name: WIND Internet
APN: gint.b-online.gr
Proxy: Not set
Port: Not set
Username: Not set
Password: Not set
Server: Not set
MMSC: Not set
MMS Proxy: Not set
MMS Port: Not set
MMS Protocol: WAP 2.0
MCC: 202
MNC: 10
Authentication type: Not set
APN enable/disable: APN enabled (I cannot change it).
After that, I press menu and save. Now I am in APNs and I can see a white part:
WIND Internet
gint.b-online.gr
I press the button to go back and I can see:
Data roaming: Without ν
Data roaming sound: With v
Access Point Names
Network mode: GSM / WCDMA auto
Network operators: WIND GR
I press the button to go back and I see: Mobile network: Off. I press the button off, it becomes on, and down of Mobile network I can see Turning on... For many many minutes I can see only turning on.... So, I let the screen turn off without light and after that, when I open screen and I unlock the device, I see: Disconnected...
Tomorrow I will visit my mobile internet company's office, but I am wondering: Can traffic monitor apps which were installed before the problem of mobile network create this problem? I mean something like nodata in windows mobile.... I installed these applications: 1) My Data Manager, 2) Onava, 3) Traffic Monitor.
energeiakos said:
I have configured Access Point Names manually, by the instructions which I received from my mobile internet company. But the problem remains. Turning on... Disconnected. So?
Sent from my HTC Desire X using xda app-developers app
Click to expand...
Click to collapse
I had this problem a while ago... It fixed itself, I did nothing...
Sent from my toaster using TapaToast HD
The problem is solved:
I changed APN type from "Internet" to "Not set" and I checked (ν) the Data roaming.
HTC ONE Data Networking and Wifi problem
I received my HTC one last friday. Why does the data network on my htc one only appearing E - edge service data instead of HSDPA? my friend's nexus 4 and iphone work just fine and they are enjoying HSDPA service!
I had HSDPA service on the first day, the next morning it changed to E.... No more H since last saturday, and constant disconnection from my wifi as well... sigh, is it a software problem?
Can anyone help me out pls? thanks!
jeremysong92 said:
I received my HTC one last friday. Why does the data network on my htc one only appearing E - edge service data instead of HSDPA? my friend's nexus 4 and iphone work just fine and they are enjoying HSDPA service!
I had HSDPA service on the first day, the next morning it changed to E.... No more H since last saturday, and constant disconnection from my wifi as well... sigh, is it a software problem?
Can anyone help me out pls? thanks!
Click to expand...
Click to collapse
its not a software problem you can contact your service provider for this about your loss of HSDPA connection as networks are controlled by them or what you can do is goto settings mobile network advanced selected fastest network available which should fix the issue if its not the sim 's problem and one more thing wrong forum
djranbhir said:
its not a software problem you can contact your service provider for this about your loss of HSDPA connection as networks are controlled by them or what you can do is goto settings mobile network advanced selected fastest network available which should fix the issue if its not the sim 's problem and one more thing wrong forum
Click to expand...
Click to collapse
Thanks Man, sorry for asking on the wrong forum. I just called digi and they promise to fix it within 14hours, and will send me a notification to reboot my phone. I was lost and I didnt know who to ask, my friend recommended me this forum cuz many PROS are here.
jeremysong92 said:
Thanks Man, sorry for asking on the wrong forum. I just called digi and they promise to fix it within 14hours, and will send me a notification to reboot my phone. I was lost and I didnt know who to ask, my friend recommended me this forum cuz many PROS are here.
Click to expand...
Click to collapse
well you welcome and just hit the thanks button if i helped and next do search for your device forum and then post
nlooooo said:
Check in Settings/Mobile network if you have Access Point Names configured. If not try to factory reset your phone and do the setup from the beginning. If the problem occurs you'll need to configure them manually.
Click to expand...
Click to collapse
I've bought M8 at end of Now. Mobile network connects for about 1 min,disconnects about 1 min, again connects again disconnects again and again. Contacted HTC, hard reset etc but same.
Sent to teleservice in Turkey, they 've sent me a new m8 but the same problem. I again sent back the service and explained the history, they say m8 passed all tests (!). Before that I'd contacted the nr one operator Turkcell, no problem. I tried the m8 with another carrier but it worked continuously. So I changed the carrier but i am not happy with them. Lollipop 5 is installed, same! Anyone solved this problem ?

[Q] Why are my APN settings are not working?

So I got my XZU on Friday. Bought a Petro Canada Mobility sim, cut and inserted it, and I am able to call and text without problems. Issues arise when I want to use mobile data. I filled out the APN info as the Petro Canada site said (located here at 5.f) and that didn't work. I googled around and tried various other ones, which also didn't work.
I called Petro Canada, I called Sony, and they each say to call the other and that everything is working with their respective equipment.
I don't know what else to do, I don't know if I'm missing something in my settings, and I hope you guys can help.
The 2 settings configurations I tried/keep trying are:
(1)
APN: goam.com
Proxy: 10.128.1.69
Port: 80
Username: wapuser1
Password: wap
(everything else not set/default)
(2)
APN: goam.com
Proxy: 10.128.1.69
Port: 80
Username: wapuser1
Password: wap
MMSC: http://mms.gprs.rogers.com
MMS proxy: 10.128.1.69
MMS port: 80​(everything else not set/default)
I should also note that I have tried the option to "Download settings for Internet and MMS" (it prompts me to select Fido or Rogers, and I choose Rogers because Petro Canada uses their network), and if while it's downloading, I go to the APN page, I see the APN it is attempting to download, and it matched settings (1) I listed above, only named SONY GPRS. It then fails to download and leaves me with nothing.
Thanks for the help.
JulianSidewind said:
So I got my XZU on Friday. Bought a Petro Canada Mobility sim, cut and inserted it, and I am able to call and text without problems. Issues arise when I want to use mobile data. I filled out the APN info as the Petro Canada site said (located here at 5.f) and that didn't work. I googled around and tried various other ones, which also didn't work.
I called Petro Canada, I called Sony, and they each say to call the other and that everything is working with their respective equipment.
I don't know what else to do, I don't know if I'm missing something in my settings, and I hope you guys can help.
The 2 settings configurations I tried/keep trying are:
(1)
APN: goam.com
Proxy: 10.128.1.69
Port: 80
Username: wapuser1
Password: wap
(everything else not set/default)
(2)
APN: goam.com
Proxy: 10.128.1.69
Port: 80
Username: wapuser1
Password: wap
MMSC: http://mms.gprs.rogers.com
MMS proxy: 10.128.1.69
MMS port: 80​(everything else not set/default)
I should also note that I have tried the option to "Download settings for Internet and MMS" (it prompts me to select Fido or Rogers, and I choose Rogers because Petro Canada uses their network), and if while it's downloading, I go to the APN page, I see the APN it is attempting to download, and it matched settings (1) I listed above, only named SONY GPRS. It then fails to download and leaves me with nothing.
Thanks for the help.
Click to expand...
Click to collapse
What model xzu have you got?
Sent from my C6833 using XDA Premium 4 mobile app
SpyderTracks said:
What model xzu have you got?
Sent from my C6833 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
It's the C6806.
JulianSidewind said:
It's the C6806.
Click to expand...
Click to collapse
Well, the settings look OK from what I can see... Stupid question, but you have data enabled in the settings?
Sent from my C6833 using XDA Premium 4 mobile app
JulianSidewind said:
I should also note that I have tried the option to "Download settings for Internet and MMS" (it prompts me to select Fido or Rogers, and I choose Rogers because Petro Canada uses their network), and if while it's downloading, I go to the APN page, I see the APN it is attempting to download, and it matched settings (1) I listed above, only named SONY GPRS. It then fails to download and leaves me with nothing.
Click to expand...
Click to collapse
Just to be sure, since Petro Canada is using another network: you have got Data Roaming enabled in the settings?
I'm using a mobile virtual network operator (MVNO) myself, and when I disable Data Roaming, I can't get a mobile internet connection either. But then again, if that were the issue, the phone should give you a notification.
I remember having internet connection problems with my previous phone, and I solved them by simply leaving the proxy settings blank (server address and port number). Maybe you could give that a try?
Djezpur said:
Just to be sure, since Petro Canada is using another network: you have got Data Roaming enabled in the settings?
I'm using a mobile virtual network operator (MVNO) myself, and when I disable Data Roaming, I can't get a mobile internet connection either. But then again, if that were the issue, the phone should give you a notification.
I remember having internet connection problems with my previous phone, and I solved them by simply leaving the proxy settings blank (server address and port number). Maybe you could give that a try?
Click to expand...
Click to collapse
I was gonna mention that about proxies also, it's unusual for an operator to use a proxy locally isn't it? Definitely worth a go to leave it out.
Sent from my C6833 using XDA Premium 4 mobile app
SpyderTracks said:
Well, the settings look OK from what I can see... Stupid question, but you have data enabled in the settings?
Sent from my C6833 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I make sure to have it enabled
Djezpur said:
Just to be sure, since Petro Canada is using another network: you have got Data Roaming enabled in the settings?
I'm using a mobile virtual network operator (MVNO) myself, and when I disable Data Roaming, I can't get a mobile internet connection either. But then again, if that were the issue, the phone should give you a notification.
I remember having internet connection problems with my previous phone, and I solved them by simply leaving the proxy settings blank (server address and port number). Maybe you could give that a try?
Click to expand...
Click to collapse
I had data roaming disabled. Changed it to National roaming. Doesn't work, removed proxy and port, still no luck.

T mobile USA - Connecting Problem

I have tmobile when inserted the simcard in my z2 I've noticed that I'm not getting any internet connection so i went to Setting/wireless and networks/internet setting and downloaded all the files then I went to mobile netword and changed it to 4G Tmobile, starting that day I keep losing connection every time I have to go to mobile network and change it manually although it's set on automatic, most of teh times 4g doesn't work and I have to set it to 3g... it's really annoying
In your dial pad type in *#*#info#*#* (numbers for info)
Go to phone info
Scroll down
Select prefered network mode
Select LTE or an option for local with
Go back to your network settings and see if 4G shows up
If not change your mode back to what it was before and call tmobile because they may have to sort some issues out for you
Sent from my D6503 using XDA Premium 4 mobile app
now whatever I'm doing I can't get data connection
shahabk818 said:
now whatever I'm doing I can't get data connection
Click to expand...
Click to collapse
go to your network settings, when tmobile USA shows up with 4G click it to register, once thats done, go back a menu and click on network mode and change it to LTE/HSPDA/GSM (or what ever bands are used in USA)
you should have data connection but 4G depends on how good Tmobile USA Coverage is
You may need to call TMo and ask them to do whatever they do in the backend to reset the phone to network connection. Another thing is to look at TMo support site for the correct APN settings. In my case, data was perfect but MMS would not work because the phone settings were incorrect. Basically, call TMo. They will even email you the settings.
One last thing. Try airplane mode off then on and see it that helps.
Sendt fra Q XPERIA Z2 D6503
shahabk818 said:
I have tmobile when inserted the simcard in my z2 I've noticed that I'm not getting any internet connection so i went to Setting/wireless and networks/internet setting and downloaded all the files then I went to mobile netword and changed it to 4G Tmobile, starting that day I keep losing connection every time I have to go to mobile network and change it manually although it's set on automatic, most of teh times 4g doesn't work and I have to set it to 3g... it's really annoying
Click to expand...
Click to collapse
One thing I would do, is to call T-Mobile and register the IMEI so they can provision the unit. The settings on their end may have something which is preventing it to connect to it based on a previous phone's capabilities.
-----------------
I had something similar similar but it was with AT&T. In my case, it would not connect to LTE at all as it would stick on HPSA. This was because I had a S3 (UK version), which was only capable of HSPA+, and I had registered the IMEI with them prior.
I had a lot of problems getting my Z2 to work on T-Mobile as well. I finally used the following settings to get everything to work.
Create 2 APNs, the first should have the Following Settings:
Name: T-Mobile
APN: fast.t-mobile.com
Proxy: 216.155.165.050
Port: 8080
MMSC: http://mms.msg.eng.t-mobile.com/mms/
MMS proxy: 216.155.165.50
MMS port: 8080
MCC: 310
MNC: 260
APN Type: defaul,supl,admin,dun,mms
APN Protocol: IPv4
APN Roaming Protocol: IPv4
Now create a second APN with the following settings:
Name: T-Mobile GPRS
APN: epc.tmobile.com
MCC: 310
MNC: 260
APN Protocol: IPv4
APN Roaming Protocol: IPv4
With both of those created, go to your list of APNs and make sure your first one (T-Mobile) is selected.
These settings fixed my problems, hope you get it worked out.
Sango2 said:
One thing I would do, is to call T-Mobile and register the IMEI so they can provision the unit. The settings on their end may have something which is preventing it to connect to it based on a previous phone's capabilities.
-----------------
I had something similar similar but it was with AT&T. In my case, it would not connect to LTE at all as it would stick on HPSA. This was because I had a S3 (UK version), which was only capable of HSPA+, and I had registered the IMEI with them prior.
Click to expand...
Click to collapse
I had a similar issue, is that why my phone doesn't have signal with tmobile cause I have to register the IMEI?
Alant514 said:
I had a similar issue, is that why my phone doesn't have signal with tmobile cause I have to register the IMEI?
Click to expand...
Click to collapse
It is likely, make sure the internet/mms settings are downloaded too.
Once the IMEI is registered, they will able to see what phone it is and enable the proper features which the phone is capable of.
I heard it's best to let them know as the IMEI as well because they could flag the unauthorized phones and reject it from being connected the carrier.

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