Adb will not find Motorola Droid Razr - Motorola Droid RAZR

Question for the community:
I have recently joined the Droid Razr community as a previous Droid Charge owner. I've been having a horrible time getting my device to root. (I've never had issues with any other device).
I installed the motorola drivers for Windows 7.
I am using a Verizon XT912 running android 4.0.4 ICS.
When using any of the auto-root scripts here I get "device not found".
Upon researching further into the situation, I have attempted downloading the android SDK and using the adb that comes with it. I've uninstalled all other phone drivers from Windows 7. I restarted/uninstalled motorola drivers/restarted and adb still finds no devices.
EDIT: I've also tried all the different USB ports on my computer.
I can verify adb doesn't find the droid razr by typing "adb devices" at the command prompt. Windows 7 Device Manager shows Droid Razr installed with a working driver.
Any help would be appreciated.
SOLUTION: I read the thread here http://forum.xda-developers.com/showthread.php?t=1743367&highlight=root+ota&page=2 after doing three million different things to my phone. Finally, I did a factory reset. When my phone reset, I did NOT set up my google account. I then made sure the USB mode was in PTP camera mode and USB debugging was on. I installed the motorola drivers from this thread http://forum.xda-developers.com/showthread.php?t=1539192 !!! DO NOT INSTALL THE ONES FROM MOTOROLA's website, they are pure garbage !!!. adb now recognizes my device.
A big shout out to clifference for posting what worked for him. And a big thumbs down to motorola for posting horrible drivers on their website.
This was such a large problem that I have documented it on my blog. Fix adb Droid Razr Problems

THANK YOU
Have been beating my head against this issue for weeks (ever since the ICS OTA update). I was on the verge of reinstalling Windows, but this fixed the issue completely. THANK YOU!!!!!
arsenik13 said:
Question for the community:
I have recently joined the Droid Razr community as a previous Droid Charge owner. I've been having a horrible time getting my device to root. (I've never had issues with any other device).
I installed the motorola drivers for Windows 7.
I am using a Verizon XT912 running android 4.0.4 ICS.
When using any of the auto-root scripts here I get "device not found".
Upon researching further into the situation, I have attempted downloading the android SDK and using the adb that comes with it. I've uninstalled all other phone drivers from Windows 7. I restarted/uninstalled motorola drivers/restarted and adb still finds no devices.
EDIT: I've also tried all the different USB ports on my computer.
I can verify adb doesn't find the droid razr by typing "adb devices" at the command prompt. Windows 7 Device Manager shows Droid Razr installed with a working driver.
Any help would be appreciated.
SOLUTION: I read the thread here http://forum.xda-developers.com/showthread.php?t=1743367&highlight=root+ota&page=2 after doing three million different things to my phone. Finally, I did a factory reset. When my phone reset, I did NOT set up my google account. I then made sure the USB mode was in PTP camera mode and USB debugging was on. I installed the motorola drivers from this thread http://forum.xda-developers.com/showthread.php?t=1539192 !!! DO NOT INSTALL THE ONES FROM MOTOROLA's website, they are pure garbage !!!. adb now recognizes my device.
A big shout out to clifference for posting what worked for him. And a big thumbs down to motorola for posting horrible drivers on their website.
This was such a large problem that I have documented it on my blog. Fix adb Droid Razr Problems
Click to expand...
Click to collapse

Keeps disappearing
Resetting worked for me... for minutes. Then the phone didn't show again.
I'm on a Mac, there are no drivers. Simply keeps disappearing after the first time it works, and then I have to reset again.
There also is an official thread on Motodev community.

arsenik13 said:
Question for the community:
I have recently joined the Droid Razr community as a previous Droid Charge owner. I've been having a horrible time getting my device to root. (I've never had issues with any other device).
I installed the motorola drivers for Windows 7.
I am using a Verizon XT912 running android 4.0.4 ICS.
When using any of the auto-root scripts here I get "device not found".
Upon researching further into the situation, I have attempted downloading the android SDK and using the adb that comes with it. I've uninstalled all other phone drivers from Windows 7. I restarted/uninstalled motorola drivers/restarted and adb still finds no devices.
EDIT: I've also tried all the different USB ports on my computer.
I can verify adb doesn't find the droid razr by typing "adb devices" at the command prompt. Windows 7 Device Manager shows Droid Razr installed with a working driver.
Any help would be appreciated.
SOLUTION: I read the thread here http://forum.xda-developers.com/showthread.php?t=1743367&highlight=root+ota&page=2 after doing three million different things to my phone. Finally, I did a factory reset. When my phone reset, I did NOT set up my google account. I then made sure the USB mode was in PTP camera mode and USB debugging was on. I installed the motorola drivers from this thread http://forum.xda-developers.com/showthread.php?t=1539192 !!! DO NOT INSTALL THE ONES FROM MOTOROLA's website, they are pure garbage !!!. adb now recognizes my device.
A big shout out to clifference for posting what worked for him. And a big thumbs down to motorola for posting horrible drivers on their website.
This was such a large problem that I have documented it on my blog. Fix adb Droid Razr Problems
Click to expand...
Click to collapse
Big thanks from me! I worked on this all weekend and could NOT figure out why I could never see device as ADB. Factory Reset and immediately connecting worked long enough to get me rooted

arsenik13 said:
Question for the community:
I have recently joined the Droid Razr community as a previous Droid Charge owner. I've been having a horrible time getting my device to root. (I've never had issues with any other device).
I installed the motorola drivers for Windows 7.
I am using a Verizon XT912 running android 4.0.4 ICS.
When using any of the auto-root scripts here I get "device not found".
Upon researching further into the situation, I have attempted downloading the android SDK and using the adb that comes with it. I've uninstalled all other phone drivers from Windows 7. I restarted/uninstalled motorola drivers/restarted and adb still finds no devices.
EDIT: I've also tried all the different USB ports on my computer.
I can verify adb doesn't find the droid razr by typing "adb devices" at the command prompt. Windows 7 Device Manager shows Droid Razr installed with a working driver.
Any help would be appreciated.
SOLUTION: I read the thread here http://forum.xda-developers.com/showthread.php?t=1743367&highlight=root+ota&page=2 after doing three million different things to my phone. Finally, I did a factory reset. When my phone reset, I did NOT set up my google account. I then made sure the USB mode was in PTP camera mode and USB debugging was on. I installed the motorola drivers from this thread http://forum.xda-developers.com/showthread.php?t=1539192 !!! DO NOT INSTALL THE ONES FROM MOTOROLA's website, they are pure garbage !!!. adb now recognizes my device.
A big shout out to clifference for posting what worked for him. And a big thumbs down to motorola for posting horrible drivers on their website.
This was such a large problem that I have documented it on my blog. Fix adb Droid Razr Problems
Click to expand...
Click to collapse
Good to know the solution works. I had to use it. I was never aware that you had to have your device in camera mode when connected to your PC. That's what was screwing me..

Losing hope...
vazersecurity said:
Good to know the solution works. I had to use it. I was never aware that you had to have your device in camera mode when connected to your PC. That's what was screwing me..
Click to expand...
Click to collapse
I have the similar issue... just my problem is much more complex since I cant enter the Android or do anything with the phone. My phone keep on restarting every 1 min while showing dead android picture in a meantime.
I cant use RSD Lite and fastboot new android on my phone, since phone isnt connected with computer and computer always keep on showing me message:
The last USB device conected to this computer is malfunctioned windows can not recognize it.
Recommendation:
Try reconnecting device. If Windows stil does not recognize it, your device may not work properly.
I tried installilng new drivers million times. I tried using motohelper drivers but still the same. Also I changed PC but again the same!!!!
I cant use ADB since my phone isnt connected with computer, same issue.
While watching dead android picture I can just enter recovery mode where I have these options:
-reboot system now
-apply update from external storage
-apply update from ADB
-wipe data/factory reset
-wipe cache partition
I tried wipe options but nothing. While I cant update from ADB.
I really dont know what to do...

JoLoLo said:
I have the similar issue... just my problem is much more complex since I cant enter the Android or do anything with the phone. My phone keep on restarting every 1 min while showing dead android picture in a meantime.
I cant use RSD Lite and fastboot new android on my phone, since phone isnt connected with computer and computer always keep on showing me message:
The last USB device conected to this computer is malfunctioned windows can not recognize it.
Recommendation:
Try reconnecting device. If Windows stil does not recognize it, your device may not work properly.
I tried installilng new drivers million times. I tried using motohelper drivers but still the same. Also I changed PC but again the same!!!!
I cant use ADB since my phone isnt connected with computer, same issue.
While watching dead android picture I can just enter recovery mode where I have these options:
-reboot system now
-apply update from external storage
-apply update from ADB
-wipe data/factory reset
-wipe cache partition
I tried wipe options but nothing. While I cant update from ADB.
I really dont know what to do...
Click to expand...
Click to collapse
So you can't get the computer to connect to the phone while it's in fastboot mode?

vazersecurity said:
So you can't get the computer to connect to the phone while it's in fastboot mode?
Click to expand...
Click to collapse
First the problem was somehow with drivers, but I got advice to uninstall all drivers (Motorola, Nokia, Samsung) which I had on my PC, and to reinstall just motorola drivers, and that fixed problem.
After that I got new problem with empty battery, so my phone was completely briced, but creating a factory cable solve everything

JoLoLo said:
First the problem was somehow with drivers, but I got advice to uninstall all drivers (Motorola, Nokia, Samsung) which I had on my PC, and to reinstall just motorola drivers, and that fixed problem.
After that I got new problem with empty battery, so my phone was completely briced, but creating a factory cable solve everything
Click to expand...
Click to collapse
Okay, good to know you got the problem solved.

tks
this helped a lot!! tkss

Slightly Alternative Solution
arsenik13 said:
Question for the community:
SOLUTION: I read the thread here http://forum.xda-developers.com/showthread.php?t=1743367&highlight=root+ota&page=2 after doing three million different things to my phone. Finally, I did a factory reset. When my phone reset, I did NOT set up my google account. I then made sure the USB mode was in PTP camera mode and USB debugging was on. I installed the motorola drivers from this thread http://forum.xda-developers.com/showthread.php?t=1539192 !!! DO NOT INSTALL THE ONES FROM MOTOROLA's website, they are pure garbage !!!. adb now recognizes my device.
Click to expand...
Click to collapse
I had this problem with the Motorolla Turbo. To fix it I did two of the things you suggested and one third not listed here.
1.) Download the drivers from http://forum.xda-developers.com/showthread.php?t=1539192
2.)Made sure the USB mode was in PTP camera mode.
3.) I manually installed the adb drivers on the phone by following the steps in this tutorial.
http://visualgdb.com/tutorials/android/usbdebug/manualinstall.php
Hopefully this information will help someone who needs it.

Related

[Q] Samsung Charge usb issue, please help!

Posted this on the general discussion section but have had no replies, hopefully someone here can help?
Hi everyone, first, this is my first post, new to the forums, at least as a registered user. I have a problem with my phone. I know most of you are wondering why I have not just read the other posts on the forums, but I have. I have attempted every solution to the problem posted previously.
Background: Phone: Samsung charge.
I was being impatient and did not want to wait for the gingerbread update form Verizon. I flashed the leaked gingerbread 2.3.4 onto my phone using odin. Everything went great. I was able to use my phone with no problems except shortened battery life, but nothing major. About a month ago the battery life was impossible to maintain and there were some software bugs, like clicks during calls, startup taking forever, around 2 minutes on average!, and random restarts that never happened before. I decided to look up some fixes and found that verizon and samsung had released GB 2.3.6 for the charge. I got excited and decided I wanted to get that, but I could not via OTA. I read some forum posts and they mentioned attempting a factory reset on the phone then trying OTA update. I went ahead with factory reset and everything went fine. My startup time is around 25 seconds now and no random clicks or gliches, but still not on 2.3.6, which was the whole point. I then decided to just flash the stock 2.3.6 rom to the phone.
Problem: When I plug my phone in to multiple computers it will charge but not connect to the computer. This means on my Mac it does not show as an external drive, which it has in the past. On my windows 7 machine it says that drivers were installed but could not be used (I can get the exact quote if needed.) I attempted to go into device manager and solve problem that way but it shows my phone as "unknown device". I have tried to enter download mode when hooked up to windows computers and no connection is found.
Possible solutions attempted and their outcomes:
1. As stated, I attempted the method shown in a thread on droid forums for installing the samsung drivers. I have attempted multiple times to install the drivers on my windows machine and the device remains "unknown".
2. I have attempted multiple cables on multiple computers, both mac and windows 7. No change.
3. I have installed adb and attempted to locate devices using adb devices command on mac. No devices found.
4. I have attempted all methods with both usb debugging checked and unchecked.
5. I have tried every possible usb port I have.
Ideas/questions I have had that I have no idea are possible or how to fix!
Would a factory reset take away the ability to connect to a computer from my phone. So, is there a piece of software in the build I have that controls the connection between the computer and the phone, an identifier of sorts, which is now missing, now that I have reset the leaked ROM.
Is there a way to flash a new ROM without connecting to a computer, via the sd card, and what is that? I have read some things in other posts but am too much of a n00b to understand most of them when using sdcards.
ANY help will be greatly appreciated. PLEASE PLEASE PLEASE!!! I have been at this for at least 6 hours, sifting through forums, searching google, attempting fixes that others have stated worked for them, only to fail every time. Thank you all.
have you try on a different pc?
maybe on your PC there is some problem with the drivers.
Moreover to connect via
adb u must enable Debug mode on your device in the application menu.
To flash kernel or other directly from your sd you can use the clockwordmode, but to install it you must before
install it and i fear you must use your cable connection
Sent from my GT-I9100 using XDA App
I have tried multiple PCs and a mac, even windows on bootcamp. I have installed drivers on every one, even uninstalled and reinstalled on one. One PC, my laptop was a fresh windows install (it was a linux box but I needed windows to use Odin). I was in debug mode and not in debug mode when attempting adb. Thanks for the suggestions though. As I said, I have tried numerous things and am completely stuck! so frustrating!
"I attempted to go into device manager and solve problem that way but it shows my phone as "unknown device"
Exactly there... you can try to force device to install a different driver.
Double click the unknown device then driver then update driver then find software in your computer then choose manually from a list of device drivers in your computer then show all devices you should see "android adb interface" or something related to google or android.
Try it... i hope this can help you.

[Q] RAZR Root help...please read.

I just got a Motorola Droid RAZR and have been scouring these forums as well as other websites and they all seem, to me at least, that there is no kit to root a RAZR on 2.3.6
I have downloaded DooMLoRD_v2_ROOT-zergRush-busybox-su as well as MotoFail and it is just not working. I am using Windows 7 64-bit and the first issue that I run into is that it will not recognize my device when I plug it in. Now you may be saying, well go to Motorola's site and download the v5.4 drivers you idiot, well I am one step ahead of you, I did. Still not being recognized. Tried manually installing the drivers and telling me it is not being recognized.
If any of you out here now of a way to have the RAZR recognized by my computer and root this device, I would gladly donate to the cause.
Maybe you could try this.
When you plug your device in. On the Razr itself. Pull down the notifications menu and tap on USB Connection. Make sure it's not on "Charge Only".
I don't have that option in my notifications menu. I have selected "Allow installation of unknown sources" as well as enabled USB debugging within the application setting menu and still it will only charge the device.
Gotta ask...........you do have the 64bit drivers, right? And your logged into the PC as an admin?
Yep. I am the admin. of the computer and I am trying to install the 64-bit drivers as well. I just don't understand what I am doing wrong.
Thinking of maybe testing on a new user profile and seeing if that changes anything, if it does, then I can narrow it down to being a user issue, but I am sure I will run into the same problems on a new user account.
Can you check Device Manager and see if you have the "yellow triangle" showing for MTP USB Device?
I did check the USB drivers list and there was one where it had the yellow triangle. I tried right-clicking on it and uninstalling it then re-installing, still same issue, not being recognized.
Ok, try this. Go back to device manager again. Locate the MTP USB Device that's showing the yellow triangle. Right click and choose select update driver. Select 'browse my computer for drivers' and then choose "Let me pick drivers to install". You will get two options; select the USB controllers and click OK.
See if that helps. And make sure your phone IS NOT connected to the PC while doing this.
I think the problem may be that Doomlords hack doesnt work on 2.3.6 no matter which version of the exploit you try. It happend to me with my Australian Optus Razr when I tried to run the exploit after the OTA update and it kept failing. I have since been able to get root but theres a few things I had to do which I'll list now:
1. Install the Android SDK.
2. Install the Moto drivers.
3. Install RSDlite 5.6.
4. Find a stock 2.3.5 ROM to flash to your RAZR then do it using RSDlite.
5. Run Doomlords exploit and you should now have root.
This worked for me after alot of f***ing around but now Im running a stock rom (SPDREM_U_01.6.5.1-167_SPU-15-M2_SIGNEuropeAustraliaEMEA_USASPDRRTGB_HWp2b_Service1FF_fastboot.xml) and it works brilliantly.
Hope this helps.
Alright, give me about an hour to get it all downloaded. Using Barnacle WiFi tether right now on my Incredible to download everything necessary. If all goes well, someone will be getting a donation from me as this is causing me a lot of stress and I just want CyanogenMod 7 on this phone.

[Q] Android RAZR ICS 4.0.4 ADB Devices doesn't show phonw

I recently bought the Motorola Droid RAZR and when I powered up the phone, I received a notification to update to System Version 6.16.211.XT912.Verizon.en.US
I agreed and the phone updated. I notice that I am now on Android 4.0.4.
I am trying to root the phone, but when I connect it to my PC, There is no Motorola ADB driver installed. All my drivers are up to date and I have tried this on multiple computers but to no avail. I also have the Android SDK installed.
What I have noticed is that when I connect my phone with USB debugging checked, the USB Networking driver is installed. Typically its the ADB driver that's installed but not in this case, so when I type in ADB devices my phone is not listed.
Anyone else have this problem? Any help would be much appreciated. Please let me know if you need any information and I'll be happy to provide it.
Thank you.
Same here...
I'm seeing the same thing. I've tried all combinations of settings on the phone, PC, Mac, Motocast Drivers, etc. No luck.
New Driver?
I noticed some new Windows drivers were released today on Motorola's dev site. I'm on my Mac today, so I can't give it a try myself.
This forum is blocking me from posting URLs (t00 n00b). developerdotmotoroladotcomslashtoolsslashusb_drivers
No luck...
That didn't work... The problem is that when I switch the phone from Mass Storage to MTP (Media Device), it installs Motorola Networking Drivers... I was expecting it to install the Motorola Composite ADB Interface Drivers....
Maybe an older version of the drivers would help? Not sure...
Fix Found
greatguitartist said:
That didn't work... The problem is that when I switch the phone from Mass Storage to MTP (Media Device), it installs Motorola Networking Drivers... I was expecting it to install the Motorola Composite ADB Interface Drivers....
Maybe an older version of the drivers would help? Not sure...
Click to expand...
Click to collapse
So after all my attempts at installing the ADB Interface failed, I performed the following steps (although a little grudgingly... lol)
1. a factory reset on my phone (currently on ICS 4.0.4).
2. Uninstalled ALL motorola drivers from my PC and installed the one that came with mattlgroff's DroidRazr Utility 1.7
After this, I turned on USB Debugging and connected the phone to my PC and voila! it worked. Even though the USB option was set as Mass Storage, It still installed the ADB Drivers. I set the USB Option to MTP and was able to successfully root my phone using the utility.
Hope this helps.
FYI - If you'd like to take a backup of your text messages then you can get the SMS BackupRestore app from the play store
greatguitartist said:
2. Uninstalled ALL motorola drivers from my PC and installed the one that came with mattlgroff's DroidRazr Utility 1.7
Click to expand...
Click to collapse
I think this is what got it working for you. Windows sometimes won't install USB device drivers if it thinks it's already been attempted.
This is a HUGE problem that I spent the last 12 hours researching how to fix. Instead of typing an essay on how to fix it, I made a blog post that outlines how to fix this problem. The blog post is here: Fix Adb Droid Razr Problems.

[Q] LG P769 Security Error (Using Win8.1

I have searched (I have 12 tabs open as I type) these forums. I see a few similar cases but I am not finding a solution. I have use CMHENDRA's guides but I am having no luck. (It is my daughters phone so I will give you what information I know) BTW, I contribute in the Note II galleries, I have rooted and flashed HTC One X, Several Nexus 7's, my Note II, Galaxy SII, Galaxy S, HTC Sensations, Nexus 4 and a few older ones. I can currently see all those phones on my laptop. Not the L9.
I believe my son tried to flash CWM for my daughter. She is notoriously rough on phones and he was trying to make sure she was protected. The phone boots into the LG Security Error screen. I can get it to boot into S/W Upgrade mode. I have completed or can complete all the steps to most of the guide. I CANNOT get my Win8.1 laptop or my sons Win7 laptop to recognize the phone to complete any of the guides. B2C, Fastboot, etc. I can see various entries in the Device Manager, I uninstall and reinstall with Driver Signing turned off. I have now reached the point where I have done so many things that I have probably confused myself.
When it did get the security error, the software had been set to USB Debugging and Unknown Sources was allowed. The firmware was 20H. B2C cannot get the phone information (I know it is probably the drivers as is everything else).
Any help, ideas, etc. would be great. I would love to be a hero for my daughter.
dsore1218 said:
I have searched (I have 12 tabs open as I type) these forums. I see a few similar cases but I am not finding a solution. I have use CMHENDRA's guides but I am having no luck. (It is my daughters phone so I will give you what information I know) BTW, I contribute in the Note II galleries, I have rooted and flashed HTC One X, Several Nexus 7's, my Note II, Galaxy SII, Galaxy S, HTC Sensations, Nexus 4 and a few older ones. I can currently see all those phones on my laptop. Not the L9.
I believe my son tried to flash CWM for my daughter. She is notoriously rough on phones and he was trying to make sure she was protected. The phone boots into the LG Security Error screen. I can get it to boot into S/W Upgrade mode. I have completed or can complete all the steps to most of the guide. I CANNOT get my Win8.1 laptop or my sons Win7 laptop to recognize the phone to complete any of the guides. B2C, Fastboot, etc. I can see various entries in the Device Manager, I uninstall and reinstall with Driver Signing turned off. I have now reached the point where I have done so many things that I have probably confused myself.
When it did get the security error, the software had been set to USB Debugging and Unknown Sources was allowed. The firmware was 20H. B2C cannot get the phone information (I know it is probably the drivers as is everything else).
Any help, ideas, etc. would be great. I would love to be a hero for my daughter.
Click to expand...
Click to collapse
I can't get mine to work either. Closest thing I've gotten is using omap4boot-for_optimus-v1.21
its different from some of the others, in that its a blue background and it doesnt actually list the p769. However, after selecting option 5, and following onscreen instructions, I was able to get my front capacitive buttons to light up, but nothing else. I can't enter S/W upgrade mode, I can't get LG recovery tool to recognise my phone, I am absolutely **** out of luck. I dont know if using omap4boot-for_optimus-v1.21 will help or hurt you, but im just explaining my experiences.
Have you installed the omap driver for fastboot?
Thanks for your replies. Windows 8.1 is installing the OMAP driver and when I try to update it, Windows says it has determined that I have the best one installed already or some BS like that. That seems to be the last piece of the puzzle. I am not getting it to use the fastboot commands and when I am in the LG upgrade thing, it cannot connect on the first of the three calls so it says to check the USB cord and connection. ( I have tried 5-6 cords including the OEM cord ).
Thanks again for your help. I will uninstall the OMAP drivers when I get home and see if I can't get the ones I downloaded to install.
I don't have Windows 8.1 so I'm not sure how to address the driver issue. I reer as wel.commend you uninstall the driver, both of them. The one under Android Phone in the device manager and the one called TI Boards in the device manager.
1. Uninstall all OMAP drives (Two of them)
2. Disconnect from the internet (to preventing Windows update from selecting its own driver.
3. Follow steps to fastboot. When connecting your phone have device manager open and right click the device that is flashing on and off (you will see the device manager refreshing and stuffs. It will dissappear after about two seconds but if you get the right click in and the option to install the driver, do it, point to the fastboot driver.
4. Disconnect phone after driver install and pull the battery.
5. Fastboot again, using option 1.
6. Quickly install same driver on the new device in device manager. Be quick.
7. Disconnect, Pull battery
8. Fastboot again
9. Flash ICS U and X
10. Make sure your LG drivers are installed.
11. Reboot PC.
12. Now you should be able to get into SW UPGRADE MODE with the plugging in of the USB
Should not lock up at 15%, make sure you have drivers installed for this.
13. Should work and reboot to home screen automatically.
14. If you really must, fastboot again and install JB U and X
dsore1218 said:
Thanks for your replies. Windows 8.1 is installing the OMAP driver and when I try to update it, Windows says it has determined that I have the best one installed already or some BS like that. That seems to be the last piece of the puzzle. I am not getting it to use the fastboot commands and when I am in the LG upgrade thing, it cannot connect on the first of the three calls so it says to check the USB cord and connection. ( I have tried 5-6 cords including the OEM cord ).
Thanks again for your help. I will uninstall the OMAP drivers when I get home and see if I can't get the ones I downloaded to install.
Click to expand...
Click to collapse
I've heard fastboot (and several other programs) aren't working on Windows 8. You need windows 7
Sent from my LGMS769 using XDA Premium 4 mobile app

[Q] Help restoring my rooted, S-OFF, moonshine DNA to stock

Hey!
This is my first time posting, but I have read tons of threads on here over the last year or so with my Droid DNA.
A while ago, I rooted my DNA, and unlocked the Bootloader, and used moonshine for S-OFF. I now want to undo all that I have done. Wiping data is no issue, I backed up all my info. I plan to get a new phone soon. Basically, I can't get adb drivers to work. So I deleted my drivers, and installed the ones mentioned in the thread linked below, and I can't find how to get these drivers to work.
My plan is to follow this thread, using step 3 (for moonshine). I have TWRP installed, and flashed the lock_bootlader.zip file provided there. I cannot get adb to work, however, for the next step. For example, "adb devices" returns no devices. And thus i cannot use adb commands. When I run "adb devices", it shows this. What do I do??
Thanks
Some more clarification:
I might also add that Device manager shows my phone as "HTC6435LVW", under "Portable Devices". It seems to recognize it as an MTP Device when I try to update the drivers, and won't let me update the drivers, because "The best driver software for your device is already installed".
In addition, HTC Sync Manager does not recognize my phone either. I should mention that I already chose "Reset Phone" from the Settings menu, and then also did a Factory Reset from TWRP.
I'm so confused by all this - Why can't I get ADB to recognize it?? I have been and will continue to be searching for solutions to this problem here on XDA and also on Google. And do I even need to do all this to give my phone back to Verizon?
Try getting the drivers from PDAnet. If you are using Windoze 8 or 8.1 , good luck.
RLGL said:
Try getting the drivers from PDAnet. If you are using Windoze 8 or 8.1 , good luck.
Click to expand...
Click to collapse
I tried that, it gets stuck at the USB Driver Installation page, when it asks to connect your phone. I have USB debugging enabled, and I even installed PdaNet on my phone to try to use their "USB Mode". The DNA has not USB options for Mass Storage, etc like the pdanet driver help page ( pdanet . co / driver ) (It wont let me post a link because I'm a new user, sorry) tells me to look for.
Windows device manager does not recognize it as an Android phone, but instead as a portable device, could this be a problem?
Thanks for your reply
I am very interested in this as I am having a similar problem. This is the guide I attempted numerous times with no success http://forum.xda-developers.com/showthread.php?t=2293919.
av ed said:
I am very interested in this as I am having a similar problem. This is the guide I attempted numerous times with no success http://forum.xda-developers.com/showthread.php?t=2293919.
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Click to collapse
Ok thanks I will try this when I get home. Glad to see I'm not the only one with the problem!
EDIT: Thats the thread I am following, as I stated in the OP.
[/URL]
antrom1818 said:
I tried that, it gets stuck at the USB Driver Installation page, when it asks to connect your phone. I have USB debugging enabled, and I even installed PdaNet on my phone to try to use their "USB Mode". The DNA has not USB options for Mass Storage, etc like the pdanet driver help page ( pdanet . co / driver ) (It wont let me post a link because I'm a new user, sorry) tells me to look for.
Windows device manager does not recognize it as an Android phone, but instead as a portable device, could this be a problem?
Thanks for your reply
Click to expand...
Click to collapse
My device manager shows 2 entries:
Portable device
HTC6435LVW
and
Android USB Device
My HTC
You did not state the OS your computer has.........
See post from Santod040
RLGL said:
[/URL]
My device manager shows 2 entries:
Portable device
HTC6435LVW
and
Android USB Device
My HTC
You did not state the OS your computer has.........
See post from Santod040
Click to expand...
Click to collapse
Windows 7, and my Device Manager does NOT show the Android USB Device>My HTC. Thats the problem that I am asking for help with, the USB drivers.
antrom1818 said:
Windows 7, and my Device Manager does NOT show the Android USB Device>My HTC. Thats the problem that I am asking for help with, the USB drivers.
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Click to collapse
Try a different cable.
RLGL said:
Try a different cable.
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Click to collapse
Thanks for the suggestion, I will try it when I get home and report back with an edit to this post!
EDIT: Nope, didn't work. Momentarily, I got it to install drivers. During that time, adb worked but not fastboot. So then I deleted the drivers to try to reinstall for fastboot, and now neither of them works.

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