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I need help. I spent a week on vacation in Ireland and my little Ralphie let me down. I blush as I write this, but I was actually thinking about the dark side; …the fruit whose name we shall not mention. Talk me off the ledge.
Here is what happened.
I was on the 6 hour flight and decided to play with the phone a bit out of boredom. It was locked up.
No problem soft reset. Continued to lock-up.
No problem, PIM Backup, Hard reset. Then the keyboard would not switch to ABC from 123.
No problem, switch to another SIP. It would hold the change; it kept switching back to the ROM default. No problem, just use the hardware keyboard. A couple of great days in Ireland and it was time to take a quick phone pic to send home. Camera would not work; missed the moment. Fiddled with it a bit, could not get it to work.
No problem, hard reset and try again. Camera works now, keyboard seems to have fixed itself, but phone turns off randomly.
No problem, flash another ROM I have on my storage card. Everything works now except the phone. It has a signal for 5 minutes, then no signal for 5 minutes, over and over.
No problem, switch to manual network selection, could not access the settings.
No problem, hard reset. Works fine now. Ready to take a quick picture at a golf outing where I did not lug my Nikon around. Phone has turned itself off again, missed the moment. Time to surf up some quick directions, IE locks-up.
No Problem, switch to Opera, takes forever to load, my sister already has the directions on her damn iPhone before opera even loads. Crap ..my sister of all people.
So almost every time my cool phone was called into service, it let me down. This was an unusual run, but I spent more time fixing my phone than using it. In 7 days, 2 ROMS, 3 hard resets and more soft resets than I can count. Back home and it’s time to flash a new ROM. I am not defecting and certainly don’t want to open the “just go buy your damn iPhone” discussion: I’m just venting a bit. It just occurred to me that having a ton of great features that only work sometimes, is almost like not having them at all.
I’ll be quiet now.
Doug M.
Here is the advice - keep this great phone, but don't use any of the cooked ROMs, just use the latest official HTC WWE ROM (in combo with 1.12.25.19 radio) - no bugs at all. Every single feature works like a charm - camera, GPS, keyboard, hardware keyboard, Opera, messaging etc. I have never ever seen any bug with that ROM, and I'm using it extensively for months. Cheers
Well, the HTC WWE 5.05.405.1 stock ROM is not bug free but it certainly exhibits considerably less problems.
I always keep the stock NBH on my SD Card on the off-chance that I need to fall back. Now that I have gotten into the habit of compiling my own ROM using the 6.1.21051 kitchen, I've not run into a need to use it - but it's always there just in case, like Linus van Pelt's security blanket.
... sounds like chef'ing might be in your horizon.
hilaireg said:
Well, the HTC WWE 5.05.405.1 stock ROM is not bug free
Click to expand...
Click to collapse
That's interesting. What bugs have you found so far? I cannot recall any of them, at least I'm sure that there are no serious problems. And I'm using all the features - so called "power user".
Most of these items are easily addressed with some tweak or other and some of the issues are carrier compatibility related, so all-in-all it's as stable a ROM as one can possibly expect. A few I've experienced:
- Dropped calls
- SMS not delivered
- Volume too low
- Some applications will not install
- In-call blanking of display; PITA when using VoiceMail
- Poor design for phone security lock; two different ways, should only be one with/without security code
[BEGINSOAPBOX]
I'm Old Sk00l customer service.
I'm of the mindset that a company should not release a product that has not gone through a complete and formal quality assurance process. Further, if there are settings that are known to require tweaking or adjustments, an interface should contain these options to make it easy for the customer to change them.
I've heard every excuse in the book: can't be done, time to market, we'll fix it when the customer finds it, acceptable risk, it's a fault on the <insert partner names here> end of the code, blah blah blah; and quite honestly, I disagree with all of them as the message is the same:
Strive for mediocrity.
Please don't misunderstand my next statement, I welcome sites like XDA (and others) and my involvement here, hopefully proves that. That said, sites like XDA wouldn't be required if companies were more concerned about their customers, less concerned about share-holder dividends, and held the <insert partner names here> accountable for fixing issues promptly.
[/ENDSOAPBOX]
Sorry Doug, didn't mean to hi-jak the thread.
hilaireg said:
Most of these items are easily addressed with some tweak or other and some of the issues are carrier compatibility related, so all-in-all it's as stable a ROM as one can possibly expect. A few I've experienced:
- Dropped calls
- SMS not delivered
- Volume too low
- Some applications will not install
- In-call blanking of display; PITA when using VoiceMail
- Poor design for phone security lock; two different ways, should only be one with/without security code
Click to expand...
Click to collapse
The first two are radio or carrier related, not ROM's fault. I have had these problems maybe 2 times in several months, but I know exactly who to blame - my carrier. I know that 'cause I work for them , and both times there was a major network overload. You're right about the volume - I've solved that first day I bought Raph, so I forgot it. However, I don't think it's a bug - they did it on purpose so that's the "feature". I think they wanted to avoid possibility of damaging hearing of customers and also distortion.
Regarding last 3 bugs, I have never had problems with installing apps, and I think there were about 1000 programs I've tried so far; I'm not using voice mail; Never had problems with security lock. All in all, this is the most stable (smart)phone I have ever used, and I've used many Nokia, Sony Ericsson, Motorola, Siemens etc. phones.
No disagreement with the stability statement; and as my previous post indicated ... most issues can be addressed via a workaround (tweak). Just wanted to ensure that Doug was aware that it isn't going to be the perfect ROM either.
Seems like we have a common history for phone usage; I've been with Rogers longer than I've been married, and that's been a LONG time - no disrespect to my significant other, so i've gone through quite a few phones.
@dwmackay:
Bummer dude! After many many days of studying our current set of tools and the way they interact with things, I think there are a number of minor to medium severity issues that need to be addressed, I feel at least one or two of these could be lending help towards making a cooked rom unstable.
I hope to be able to re-code some of these tools soon (time, i wish i had more!)
Much coding is in my future!
Boyz,
Thanks for the replies. Sorry to dump, just a frustrating trip. It seems like a good idea to keep a stock ROM on my storage card. Maybe I'll use NATF 4.7 as my backup ROM. That seems to be the best balance of features and stability.
I realy like 6.5, but I am realy for it to have predicatable behavior.
Da_G,
No extra work on my behalf. You do more than enough for all of us. I greatly appreciate your considerable contribution to this community.
Doug M.
I actually had a similar experience on a work trip (totally my fault). To cut a long story short, be careful about using pim.vol to restore yout pim info. I had pim.vol cooked into my rom, but I flashed a version that was a day or two old. I had new contacts, and instead of backing them up and restoring them with pimbackup, I over-wrote the cooked-in pim.vol with a fresh one from my sd card. Any time I touched the contact tab, it sent manila into a never-ending boot cycle (I did several hard. resets and a re-flash before I realized my error). It took me a while to figure out what I was screwing up, and was really frustrating.
Hello everyone. We got 5 phones during the holidays from Microsoft retail store in LA. Right after we put our sim cards and start using our phones all of us realized that other party can't hear us clearly (as an example when I use my AT&T Tilt 2 other party can hear me way better). Looks like the microphone cuts all high-frequency sounds. Either it's a microphone problem (could be defected batch) or some other settings. We've already checked all possible settings with no success. Does anybody else having the same problem?
Other than that phone is really awesome!
OS version: 7.10.7720.68
Hardware version: 0002
Radio: 16.23.02.26_A_16.27.00.23U
Any suggestions?
Nobody else experiencing this problem?
Is it possible that something is wrong with this particular batch?
TITAN - Lousy Sound Quality - Other Party Can't Hear . . .
I also have most people I call tell me I sound all distorted, (Or occasionally worse.) When I have someone call from my phone to a land line, to me the receiving sound has a buzz, almost tinitus, frequency shifts, & sometimes pulsing of the signal. Don't know if this might be the microphone, transmission, or what, although it seems consistent to my Titan, Occurrs in many places . . .
I'm surprised that no one else (except you) seem bothered. I tried unchecking the signal boost / loudness check, but to no avail.
Any suggestions? How is the sound quality you others are getting? Hope it is just a bad unit that I can swap Friday, or else I'll go back to my HTC AT&T Tilt-2, (the titl-2 is a much inferior phone, but with decent sound.)
My gilfriend constantly complains that she cant hear me too well. I think its because the phone is pretty long and the mic is right on the bottom. She can hear me better when i put the bottom part closer to my mouth. Its quiet annoying. I dont think its call quality but just bad positioning of the mic by htc.
@artzznyzz Where did you buy your phone?
UPDATE on bad / inferior Titan Sound Recepton:
Following a suggestion, I un-set (TURNED OFF) my attentive phone 'flip for speaker' option, so as to NOT automaticially go to speaker only when turning phone over & setting it down for hand free use during a call. This seemed to help some. (But a drag as this was a very nice touch - Most of my usage is in office / for business)
Per 'Cubanaso', above, I am also being more attentive to not holding the phone at the top where the antena may be, and also holding it lower so as to speak nearer the microphone on the bottom edge of the phone. (Why the heck did HTC place the main voice microphone so far out of the line of normal user speach? Maybe an attempt to save $ & go with only one microphone for both normal handheld usage, and also for face down on the table hands free usage? It would seem better to have two good mics, and via software use one for main speach, and the other for noise cancelling input, depending upon orientation.)
(This specialized custom grip is a pain because of aviding so much 'verbotten' contact with the phone - Can't touch the top off/on switch, nor the camera button, nor cover the microphone, nor where the micro-USB charger is attached. Too many restrictions, until new habits are learned . . .)
Anyhow, some more minor improvement, but still inferior sound quality for the person being called (whether they are on their own other cell or landline.)
BALMADOR: I bought mine at the AT&T corporate store on Main St. in White Plains NY. The sales kid, and contract, both promised a 30 day return period.
I am surprised that, of the (presumably) thousands of Titans out there, there are so few complaints about sound quality. Maybe I / we just have the rare problem ? ? ?
Any other insight from HTC, Google, or other web sites, etc.??? (I already checked WPCentral.com, and nothing more there . . .)
There are a few other problems, although not as major as this:
- Some phone numbers within given contacts (entered in outlook 10/ exchange 10) do not display on the the Titan. Seems to be 'Car', and others . . .
- Want access to the file storage space to set up directory structure for downloaded files (like the windows subdirectory structure & access), rather than just dump them into a single place managed by the system, without any identifiers other than the file name.
- The sync & skydrive of files seems random &/or flakey - We do not have the time to debug this.
- The HTC / AT&T issue standard documentation is superficial. (Also there is no WIKI, or no easy to access WIKI yet on XDA Developers, or I can't find it . . . Suggestions ? ? ?)
- Finally, Office Mobile seems generally flakey. For example, - Seems impossible to read & edit any file formats prior to office 2010, - Very difficult in Excel to highlight and drag a several cells, - can't figure out how to copy & paste reliably, etc., etc. . . .
Summary - I want to like & keep the Titan (another unit) so I am still inclined to try an exchange, or return the phone. Does anyone else have any further suggetions? (Maybe wait & try the Lumina 800 some day - What system will that be on, Verizon or AT&T ? ? ?)
Thanks, Art
not a rare problem
I was constantly told that I sounded "muffled" or "like I was underwater".
....I took my phone to be replaced for a new device....I guess I'll see how it goes.
smokeyb111 said:
I was constantly told that I sounded "muffled" or "like I was underwater".
....I took my phone to be replaced for a new device....I guess I'll see how it goes.
Click to expand...
Click to collapse
smokeyb111, could you tell where did you buy your phone?
If you have already exchanged it, can you tell if your new phone doesn't have this problem?
smokeyb111 said:
I was constantly told that I sounded "muffled" or "like I was underwater".
Click to expand...
Click to collapse
Same here!
Actually, my phone's earpiece also sounds muffled
smokeyb111 said:
I was constantly told that I sounded "muffled" or "like I was underwater".
....I took my phone to be replaced for a new device....I guess I'll see how it goes.
Click to expand...
Click to collapse
I'm considering this as well as my titan is muffled on caller's end on about half of the calls to an unacceptable level.
Please update us on the results of a swap
Update re Sound Issue - Exchanged Unit : - )
Total fustration, so yesterday I went back to the AT&T corporate store (where I had upgraded from the Titl-2 to the Titan) and traded the Titan in for a new unit.
The trade in transaction took an hour ++, because the staff, although very friendly, cooperative and sincere, had no experience with the Titan (and I have a lot on my phone.) The store did not have or was missing the bluetooth dongle needed for content transfer, etc, etc, etc . . . But we got it done, thanks to my Exchange for Outlook, and e-mail for a few business photos, etc.
Anyhow, after 24 hours, it seems to be night and day on the sound issue - Extremely good, (except in very noisy environments); very loud both ends, better / tolerable connections in a few fringe areas where I had trouble with old Titl-2, No complaints on early test calls, etc, etc. I'll update y'all after several more days of experience . . .
So, Status Quo:
- My Titan is a very good phone (only) and decent electronic rolodex, with pretty good mapping / traffic / gps.
But:
- Lots of nagging ??software?? issues, some mentioned in prior post above. These problems seem like quality control programming bugs which should not have gotten through, and should be easy to fix. (Hope so as I really like this phone for my heavy business use!) More to follow.
HELP:
- How about a WIKI page for the Titan P139100 to organize the list of defects needing improvement, and most important, to supplement the superficial HTC / AT&T documentation, user guides? (lots of these problems may be mere lack of information & training for us users . . .)
I've tried to set up the WIKI page, with no luck. Maybe one of you with more experience can either get it started, or private message me with a little guidance . . .
Thanks
Arthur
Anyhow, after 24 hours, it seems to be night and day on the sound issue - Extremely good,
Click to expand...
Click to collapse
I appreciate your feedback and it is encouraging to know that another handset might fix my issue (call quality) with the device. thanks! Think I might try to swap out for another unit when my local store gets more in
OTOH, I don't understand your transfer issues. Do you not have all of your photos and music synced with Zune? also do you have a live account where all of your contacts and calendar is saved?
I don't use Exchange server so maybe it's different but I walked into a store and swapped devices last week (Focus S) and stood there and reset (wiped out) my phone, typed my live account on the new device and walked out of there with all of my contacts calendars and email on the new phone instantly. plugged it into Zune when I got home and had photos and music back as well.
Went online to Windowsphone.com and clicked on all the apps I had previously installed and they too were put back on the phone
For everybody who having problem with the microphone.. I just spoke to HTC Hardware Department. They even not aware of this problem. Please call them and let them know. So at lease they will add this to the known issue list. Their phone # is: (866) 449-8358
For what it's worth, I just got my phone this past weekend. I've only had a few calls so far and no complaints from anyone. I have asked everyone I talked to if they could hear me okay and there was no problem.
I bought mine from a large retailer which hopefully means they go through a lot of Titans and I got a good one.
I did play a video from GoPro today and when I max'd the volume, it was distorted and had static. Haven't had the problem with other vid's so I am assuming it was the vid and not the speaker on the phone.
Decent phone. I was about to blow up when I realized that Outlook Sync was gone but after playing with it for a few hours, I was able to get the Windows Live connector to do it's thing for me. Not 100% happy but pretty close.
Same problem here
I have the same problem. I love the titan, but I have to fix this issue (or return the phone) for the sake of my relationship and work.
It seems as if the noise cancellation software is dumbing down the highs of my voice (it sounds like I am underwater). I haven't experience this problem when using Tango to video chat. I've also read that the problem doesn't exist while recording a video. Just a heads up, people have been posting about this issue in the wpcentral forums. I'm new to the forum, so I can't post links.
Here are the links to WPCentral forum:
http://forums.wpcentral.com/titan/184444.htm
http://forums.wpcentral.com/titan/184445.htm
I've also posted in this HTC forum:
http://community.htc.com/na/htc-forums/windows-phone/f/174/t/14751.aspx
Please put your comments as well. We need HTC's attention to this problem. Now we almost sure that it's not a mic problem (thanks to TANGO). Somehow dialer/phone software (noise cancellation or coding or any other filtering) and may be camera's part are not performing as needed on some units. And it should be fixed or patched.
Just a thought that might help with diagnosing the problem. I have a wired hands free headset (don't like any of the bluetooth devices from inexpensive to way over priced) and if you think it's the microphone or software for noise reduction is the problem, I bet you could try a wired headset and see it the trouble persists. If so, I would go get a replacement phone.
Just a thought.
Can someone who doesn't experiencing a "muffled" effect send me a private message with his phone # so we can make a couple test calls? That way we can really compare and make a better statement.
I've bought a titan for my wife, and had these same mic issues, she sounds muffled, recessed, underwater, got her a plantronics 975, and call quality went from bad, to terific.
Something is definately up with the mic/software on these things. I got the UK version from Clove.
I've since bought a second device for myself, and call quality is horrible, lots of chopping out, bad signal, bad reception. I was later told by my service provider, its a problem with their HSPA network, and the TITAN was not tested on it and may not be properly supported, i swithced off the 3g radio and sure enough all my problems went away, perfect call quality and reception, but no 4g? Sucks. They say they need to do patches on their network before the phone will work properly. But that seems to be a spereate issues, the mic stuff defiantely needs to be addressed. or we all use bluetooth!
matthewhypolite said:
I've since bought a second device for myself, and call quality is horrible, lots of chopping out, bad signal, bad reception. I was later told by my service provider, its a problem with their HSPA network, and the TITAN was not tested on it and may not be properly supported, i swithced off the 3g radio and sure enough all my problems went away, perfect call quality and reception, but no 4g? Sucks. They say they need to do patches on their network before the phone will work properly. But that seems to be a spereate issues, the mic stuff defiantely needs to be addressed. or we all use bluetooth!
Click to expand...
Click to collapse
Maybe I should factor in my location to the lack of problems with my phones audio quality. I live in the Dallas area, home of AT&T, and it's possible the network has been upgraded here and when I travel outside of this area, the quality will suffer as many of you have reported. This could be why some are not having troubles and others are.
1.) Has anyone with the "Bluetooth Problem" rooted their phone and found that it fixed the BT issue.
2.) Did the first OTA cause the BT problem on the Amaze.
I bought my HTC Amaze in January 2012. I didn't have my access to my Plantronic headsets at the time. Before I was able to test the Bluetooth on my Amaze, the first OTA came out. I did the update and all was good. Then my headsets came in and I tried them all (3 total -Voyager Pro HD and Explorer.) The range with the Voyager and Explorer was about 1-2 Ft. I basically had to hold the handset next to the Bluetooth headset. The Explorer had a better reception, but both headsets were distorted with the sound of static and would drop connection with a mere turn of the head. After ICS I now get about 8-10 Ft. with lots of static at anything over 3 feet.
My HD2 running CyanogenMod 7 still gets 30 ft. line of sight. And 15-20 through doors and walls.... I guess I'm spoiled.
Thanks for any answers guys.
Nope. Mine works. I have a jawbone prime. No issues with connection.
Sent From My HTC Amaze 4G Via Someone's Room
Maybe there's an issue with your BT antenna? It could be something as similar to the wifi fix (where you add a small piece of aluminum foil to the back of your case where the antenna is).
I have spent alot of time on the T-mo forum in the last few months. For the most part there seems to be a BT issue with at least "some" of the phones. When I updated to ICS the BT did without question get better. Not great.. but marked improvement. The fact that ICS made it better, along with a few posters stating that their phones BT worked fine prior to the first OTA but went bad after the update, led me to believe that the problem may be software related ...ergo the first OTA. The other people that are having this problem also saw a difference when they too updated to ICS.
One update "allegedly" messed up BT on the phone (some anyway) and another made the BT problem better. Strange....
hasoon2000 and kered424 are you guys running stock ROMs? I haven't rooted a custom ROM up to this point because I wasn't sure if it would actually fix the problem. That is why I was seeking a confimation or denial that rooting the phone would fix the problem. My dilemma is returning the phone. I have not unlocked the phone...but I did do the "Leaked ICS." But that is off topic...
I've been running stock for the longest time, but recently switched to NRG's stock-look rom. I've never had an issue with bluetooth (gb, ics, or nrg). When I was running stock, I was rooted, but I doubt rooting will fix your problem.
kered424 said:
I've been running stock for the longest time, but recently switched to NRG's stock-look rom. I've never had an issue with bluetooth (gb, ics, or nrg). When I was running stock, I was rooted, but I doubt rooting will fix your problem.
Click to expand...
Click to collapse
Thanks for you reply kered424.
I guess what I am really looking for is someone that actually recognized they had the problem and notice a change when rooting a custom ROM onto the phone. I may not find that person here...most people here root without need. I'm all about rooting...I have an HD2 that I still root (my digitizer just went out.) I just do not want to go through the hassle of rooting only to find out that it was the hardware and not the software. I would not even post about this and root the phone...if it were not for the marked impovement when I updated to "Leaked ICS."
It leaves me going: "Hardware?..software?...hardware?...software?"
From your description, it sounds like hardware. Have you tried the aluminum foil trick? That's the only thing I can think of.
Solution to Amaze 4G Bluetooth Issues. Possibly.
I've been reading XDA forums and modding my phones for years and now and at last I may actually have a contribution to make.
Alright all of you suffering with this enormous Bluetooth problem on the Amaze 4G that HTC pretty much refuses to acknowledge or address.
I too purchased an Amaze a couple months ago and was quite satisfied with its overall performance. That is until I received a Bluetooth ipad game controller and set of S9-HD Bluetooth headphones for my birthday. Then the nightmare began. Constant signal loss. If I were trying to text someone the sound would cut out on every key press. The ipad game controller would lose connection before getting through level one on Metal Slug Three played with NEO.emu (an awesome app by the way for its support of that controller). The in call signal quality was terrible and this was after trying multiple headsets. I read about a foil trick to correct this problem but never once found a tutorial on how to do it and the Bluetooth antenna prongs often spoke of were never actually pointed out anywhere. I looked all night for a diagram that would indicate which ones they are. I am guessing the they are the ones on the upper left. Not the top two immediately above the camera. If I am mistaken please make haste to correct me as it will determine the solution I detail. I had to guess I could find no real confirmation of this as they are both top left. Would someone send me a picture of the actual phone with the backing taken off and indicate which leads are to the Bluetooth antenna? As soon as I can confirm this I will post the fix.
I design and repair custom PC's in my free time for the elderly, disabled, and low income and I used that background to do a little experimenting the result was two more 4G bars in my basement and the the headset cutting out once during a three paragraph text. In game sounds were flawless and in call performance was perfect without a single cut out of signal.
As soon as someone discloses where those actual Bluetooth prongs are. I will post the how to and materials needed to perform this very successful solution. Not a 100% but 90% which is certainly better than the 20% us Amaze users have been putting up with.
I'd also like to thank all the developers for all knowledge and effort that goes into making all the cool enhancements and themes I had on my old HD2 and am now leaning how to apply on the Amaze. Hours of fun. You are all very much appreciated and Keep people like me learning new things.
Oh, I am running NRG's latest Aug 6, 2012 ICS Themed ROM release for the Amaze, Stock Kernel, 4EXT (the best!) S-ON, (Bricked my first Amaze with S-OFF).
As soon as I get confirmation of the antenna location and do a little more testing I will post the fix right here (next week or two). I don't want to look like an idiot or give misinformation if I have it incorrect or cause any damagage to anyones phone.
You are right...I could not find anything showing a diagram or pic of where the antenna is/are located. Hopefully somone will provide you with something. Have tried emailing HTC and outright asking for a diagram?
BlackeyedBandit said:
I've been reading XDA forums and modding my phones for years and now and at last I may actually have a contribution to make.
Alright all of you suffering with this enormous Bluetooth problem on the Amaze 4G that HTC pretty much refuses to acknowledge or address.
I too purchased an Amaze a couple months ago and was quite satisfied with its overall performance. That is until I received a Bluetooth ipad game controller and set of S9-HD Bluetooth headphones for my birthday. Then the nightmare began. Constant signal loss. If I were trying to text someone the sound would cut out on every key press. The ipad game controller would lose connection before getting through level one on Metal Slug Three played with NEO.emu (an awesome app by the way for its support of that controller). The in call signal quality was terrible and this was after trying multiple headsets. I read about a foil trick to correct this problem but never once found a tutorial on how to do it and the Bluetooth antenna prongs often spoke of were never actually pointed out anywhere. I looked all night for a diagram that would indicate which ones they are. I am guessing the they are the ones on the upper left. Not the top two immediately above the camera. If I am mistaken please make haste to correct me as it will determine the solution I detail. I had to guess I could find no real confirmation of this as they are both top left. Would someone send me a picture of the actual phone with the backing taken off and indicate which leads are to the Bluetooth antenna? As soon as I can confirm this I will post the fix.
I design and repair custom PC's in my free time for the elderly, disabled, and low income and I used that background to do a little experimenting the result was two more 4G bars in my basement and the the headset cutting out once during a three paragraph text. In game sounds were flawless and in call performance was perfect without a single cut out of signal.
As soon as someone discloses where those actual Bluetooth prongs are. I will post the how to and materials needed to perform this very successful solution. Not a 100% but 90% which is certainly better than the 20% us Amaze users have been putting up with.
I'd also like to thank all the developers for all knowledge and effort that goes into making all the cool enhancements and themes I had on my old HD2 and am now leaning how to apply on the Amaze. Hours of fun. You are all very much appreciated and Keep people like me learning new things.
Oh, I am running NRG's latest Aug 6, 2012 ICS Themed ROM release for the Amaze, Stock Kernel, 4EXT (the best!) S-ON, (Bricked my first Amaze with S-OFF).
As soon as I get confirmation of the antenna location and do a little more testing I will post the fix right here (next week or two). I don't want to look like an idiot or give misinformation if I have it incorrect or cause any damagage to anyones phone.
Click to expand...
Click to collapse
Still Still No Adequate Solution to Amaze 4G Bluetooth Issues.
badgerdave said:
You are right...I could not find anything showing a diagram or pic of where the antenna is/are located. Hopefully somone will provide you with something. Have tried emailing HTC and outright asking for a diagram?
Click to expand...
Click to collapse
Me too. I asked them for a service manual as I am a PC technician to let me figure it out but just like Toshiba laptops. Not a chance.
Update: Unfortunately my Bluetooth antenna mod/fix seems to only have solved the connectivity issue indoors as my headset still cuts out every few seconds outside and drops calls like crazy. I feel as though we've all been suckered by HTC as they will neither let us exchange for a smartphone that works properly or provide a solution to those of us who purchased this factory defective off the shelf phone.
I will still continue my efforts to find a way to enhance the antenna but I will probably never buy anything from HTC again seeing as how they've chosen to not deal with and dodge this widespread problem. T-mobile is no longer selling the Amaze that was the Sales person's response when I told them they were selling a defective product today at one of their stores, However, on the T-mobile website they are giving them away for free with new contracts. Those poor unfortunates that take them up on that offer who know no better.
I am going to demand a refund from either T-mobile or HTC but I doubt I will get one.
The salesman at T-mobile said "Nothing beats a wired headset." jerk!
Again I am sorry for jumping the gun but I was certain I had made a significant breakthrough in solving the Bluetooth problem on the Amaze.
BlackeyedBandit: I once read that the very first OTA is what messed up the Bluetooth on the Amaze. Unfortunately I am unable to comfirm this, or deny it. When I purchased my Amaze in Janaury 2012 my BT devices were being shipped to me. Before these devices got to me, my Amaze prompted me to do an update. I did it. When my BT devices arrived none of them had a range of more than 1-3 Ft. without static and/or terminated BT connection. When the ICS update came out the range increased to about 8-10 Ft.
I want to revert back the ROM that was first released to see if in fact it is better. But....I don't want to go through all those changes to find out it doesn't work any better. My phone is still completely stock...because I want to be able to return it soon. I love the phone and only want the BT to work in a manner that I have become accustomed to with HTC products. And to get the video stereo sound quality fixed too.
This is my second HTC device. The first was the HD2. It was a nightmare with WinMo 6.5 on it. I returned that thing 5 times and never got one that worked right. I eventually...with the help of xda members and others, learned the art of rooting. Once I got that down and rooted Andriod onto it, I was in love. I thought that even with all it's faults, HTC made an awesome device. I just needed to figure out how to "tune it up."
So I believed that the Amaze would be super awesome and looked forward to getting it. I feel let down because BT is a must for me. I'm not sure I will buy another HTC product either. This is the second time I have been burned.
BlackeyedBandit said:
Me too. I asked them for a service manual as I am a PC technician to let me figure it out but just like Toshiba laptops. Not a chance.
Update: Unfortunately my Bluetooth antenna mod/fix seems to only have solved the connectivity issue indoors as my headset still cuts out every few seconds outside and drops calls like crazy. I feel as though we've all been suckered by HTC as they will neither let us exchange for a smartphone that works properly or provide a solution to those of us who purchased this factory defective off the shelf phone.
I will still continue my efforts to find a way to enhance the antenna but I will probably never buy anything from HTC again seeing as how they've chosen to not deal with and dodge this widespread problem. T-mobile is no longer selling the Amaze that was the Sales person's response when I told them they were selling a defective product today at one of their stores, However, on the T-mobile website they are giving them away for free with new contracts. Those poor unfortunates that take them up on that offer who know no better.
I am going to demand a refund from either T-mobile or HTC but I doubt I will get one.
The salesman at T-mobile said "Nothing beats a wired headset." jerk!
Again I am sorry for jumping the gun but I was certain I had made a significant breakthrough in solving the Bluetooth problem on the Amaze.
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Click to collapse
This Piece of S was offered as a replacement to FIVE HTC Sensations, followed by a Samsung Galaxy S Blaze?, followed by THREE HTC Amazes...all in 11 months. WiFi doesn't work right. Bluetooth is practically useless on the Amaze, and worse when combined with WiFi. I've used it with three different high-end Bluetooth devices (Plantronics (best-I forget the name), Samsung's best, and the Motorola Sliver Elite. All work find with friends' phones when I've tried to troubleshoot. I've used several WiFi routers, access points, repeaters,etc...still the signals fluctuate, the sound warbles, and the calls get disconnected.
I have LITERALLY spent 49:25 hours on the phone with T-Mobile, and 16:30 hours on the phone with HTC. There has been no resolution. T-Mobile...offered...me...the option (get this...) to pay MORE money and get a different phone. I've spent countless hours on websites (I'm a software developer and systems integrator, so I know my way around) and was unable to get anything working. I've had to hold the phone...in my hand...about 1-2ft from my Bluetooth devices to get them to work at all.
The device is FULL of known issues. Bluetooth & WiFi being the only ones about which I care.
I've also gone back to the T-Mobile store twice (which dialing 611 or the 800-number tells you not to do...but after the HTC Sensation, and then the HTC Amaze issues, I had to choice but to go to the face-to-face supervisors and beg for help.) The first supervisor left T-Mobile and the second one "Jodi" was INCREDIBLY rude to me.
T-Mobile's 611/800-number "customer service" has three times not documented anything - and I was on the phone for 1:30 hours/each.
notperse said:
This Piece of S was offered as a replacement to FIVE HTC Sensations, followed by a Samsung Galaxy S Blaze?, followed by THREE HTC Amazes...all in 11 months. WiFi doesn't work right. Bluetooth is practically useless on the Amaze, and worse when combined with WiFi. I've used it with three different high-end Bluetooth devices (Plantronics (best-I forget the name), Samsung's best, and the Motorola Sliver Elite. All work find with friends' phones when I've tried to troubleshoot. I've used several WiFi routers, access points, repeaters,etc...still the signals fluctuate, the sound warbles, and the calls get disconnected.
I have LITERALLY spent 49:25 hours on the phone with T-Mobile, and 16:30 hours on the phone with HTC. There has been no resolution. T-Mobile...offered...me...the option (get this...) to pay MORE money and get a different phone. I've spent countless hours on websites (I'm a software developer and systems integrator, so I know my way around) and was unable to get anything working. I've had to hold the phone...in my hand...about 1-2ft from my Bluetooth devices to get them to work at all.
The device is FULL of known issues. Bluetooth & WiFi being the only ones about which I care.
I've also gone back to the T-Mobile store twice (which dialing 611 or the 800-number tells you not to do...but after the HTC Sensation, and then the HTC Amaze issues, I had to choice but to go to the face-to-face supervisors and beg for help.) The first supervisor left T-Mobile and the second one "Jodi" was INCREDIBLY rude to me.
T-Mobile's 611/800-number "customer service" has three times not documented anything - and I was on the phone for 1:30 hours/each.
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Click to collapse
Bro I think you have been extremely unlucky with the amaze. Although it does have some issues (capacitative light bleed, camera flash bleed, lower battery life than one would like, and slow development) most of these have been overcome to a great extent. If you are using a case you will have WiFi issues and possibly Bluetooth (I had WiFi issues with cover on, no BT issues) but that's fixible with a silver cigarette foil (or gold as well Iguess) placed in the battery back cover right beside the camera hole in the cover.
BlackeyedBandit said:
I've been reading XDA forums and modding my phones for years and now and at last I may actually have a contribution to make.
Alright all of you suffering with this enormous Bluetooth problem on the Amaze 4G that HTC pretty much refuses to acknowledge or address.
I too purchased an Amaze a couple months ago and was quite satisfied with its overall performance. That is until I received a Bluetooth ipad game controller and set of S9-HD Bluetooth headphones for my birthday. Then the nightmare began. Constant signal loss. If I were trying to text someone the sound would cut out on every key press. The ipad game controller would lose connection before getting through level one on Metal Slug Three played with NEO.emu (an awesome app by the way for its support of that controller). The in call signal quality was terrible and this was after trying multiple headsets. I read about a foil trick to correct this problem but never once found a tutorial on how to do it and the Bluetooth antenna prongs often spoke of were never actually pointed out anywhere. I looked all night for a diagram that would indicate which ones they are. I am guessing the they are the ones on the upper left. Not the top two immediately above the camera. If I am mistaken please make haste to correct me as it will determine the solution I detail. I had to guess I could find no real confirmation of this as they are both top left. Would someone send me a picture of the actual phone with the backing taken off and indicate which leads are to the Bluetooth antenna? As soon as I can confirm this I will post the fix.
I design and repair custom PC's in my free time for the elderly, disabled, and low income and I used that background to do a little experimenting the result was two more 4G bars in my basement and the the headset cutting out once during a three paragraph text. In game sounds were flawless and in call performance was perfect without a single cut out of signal.
As soon as someone discloses where those actual Bluetooth prongs are. I will post the how to and materials needed to perform this very successful solution. Not a 100% but 90% which is certainly better than the 20% us Amaze users have been putting up with.
I'd also like to thank all the developers for all knowledge and effort that goes into making all the cool enhancements and themes I had on my old HD2 and am now leaning how to apply on the Amaze. Hours of fun. You are all very much appreciated and Keep people like me learning new things.
Oh, I am running NRG's latest Aug 6, 2012 ICS Themed ROM release for the Amaze, Stock Kernel, 4EXT (the best!) S-ON, (Bricked my first Amaze with S-OFF).
As soon as I get confirmation of the antenna location and do a little more testing I will post the fix right here (next week or two). I don't want to look like an idiot or give misinformation if I have it incorrect or cause any damagage to anyones phone.
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Click to collapse
I too have the bluetooth connectivity issues. The only reference I could find to an "aluminum foil fix" was actually wifi antenna related. However, the thumbnail image is in this post by darll, 15th November 2011: (Wifi signal affected by phone case) in the Amaze 4g General forum.
BT MAC addresss
hasoon2000 said:
Nope. Mine works. I have a jawbone prime. No issues with connection.
Sent From My HTC Amaze 4G Via Someone's Room
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Click to collapse
Where does the bluetooth get it's MAC address from? (the one under settings/ about/hardware info/ bluetooth address)
chevycowboyusa said:
Where does the bluetooth get it's MAC address from? (the one under settings/ about/hardware info/ bluetooth address)
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Click to collapse
I think it is on the chip, but I'm not certain. It could also be programmed into the part of the phone firmware that is not touched when flashing.
I also want to report that I've had no issues with BT connectivity, and I have connected with about 8 headsets / handsfree over the past year.
My Amaze can get into a problem state with the BT, where the phone does not acknowledge a change in BT from off to on or vice versa. When this happens the phone starts to overheat, and I have to power completely down, and then power on again - at which point it will show the actual BT status. I've been on NRG almost from the start, so I don't know if this is a hardware issue or a ROM issue. I haven't had it happen in a while - I'm now more careful about turning on the BT (the problem seemed to happen when I was accidentally hitting the switch twice). Since I know how to avoid it, I haven't pursued any fixes.
Have you tried replacing the back cover? That seems like the most probable fix.
bluetooth
bluetooth problems?!
Hi, I have a rooted and s-off amaze with nightmare rom. everything is working but bluetooth. I can turn it on and switch to visibility but the problem is it can not find any devices and also it can not be found by others. I flashed some kernels but it did not work. please if u know a kernel that fixes bluetooth i can try it. thanks
BT
artur-x said:
bluetooth problems?!
Hi, I have a rooted and s-off amaze with nightmare rom. everything is working but bluetooth. I can turn it on and switch to visibility but the problem is it can not find any devices and also it can not be found by others. I flashed some kernels but it did not work. please if u know a kernel that fixes bluetooth i can try it. thanks
Click to expand...
Click to collapse
This have anything to do with it?:
http://forum.xda-developers.com/showpost.php?p=54112028&postcount=6
Hi, I have a couple of HD2's ready for use within the business I work for.
These HD2's were purchased as replacements for older HD2's that had been used and were getting tempramental and old.
I have recieved the new HD2's and heres my problem:
The touch screen seems to decide when, and IF it works. The first time I EVER got it out of the box, unwrapped it etc the touch didn't work.
After a couple of restarts the touch works, then after a bit it will then decide not to work.
This happens constantly, it will work, then wont work, then work, then wont work.
When it works it is fine, just like the HD2 should be, it just seems to be like a moody teenager who decides when and if it want's to work.
Any one know what could cause this? Why it is happening and why it works and then doesn't?
Thanks !
the touch has always been a weak point of this phone, and your issue doesn't sound all that uncommon.
if they still have older version, rom then you should certainly update that.
if there's any warranty you should definitely go that route immediately,, because you almost certainly aren't gonna fix it.
Hi mate
Yes I have updated the ROM's which went from 1.4 (ish) to the current ROM listed on the HTC website. That seemed to fix it, but then I realised the phone was in a good mood, and 10 minutes later it started its hissy fit again.
And about warranty I don't know as I didn't buy them, we may have to attempt to send them back but thats gonna take weeks, as it took weeks for them to arrive. And we need them out and about tbh.
Do you have any idea what the cause is?
Hardware/Software?
Thanks !
sorry no clue why, and I'd say it's most likely hardware,,, a failing digitizer by the sound.
Sounds like the common digitizer issue, just had same with my personal TMOUS HD2.
Our local supplier said he had units 100% new but old that had failed in the box, reckons digi ribbon bonding to digi is bad on both solder & socket types.
From 20+ HD2 handsets we have running in our company I would conclude similar myself.
My personal handset has had extremely light & sympathetic use & hardly minimal use of end key but it still failed.
Hardware durability of digi/micro USB port & mainboard thermal control/BGA solder quality is very poor to be polite ...
Hello there.
I'm having problems with my Android device and I'm very frustrated with it so far...
My device is a Motorola Moto G. I've updated it to the latest Android version available (4.4.2), however, I'm experiencing some serious problems; the most important atm is the alarm.
I am using the volume button to snooze the alarm, because imho it's more convenient. However, yesterday the volume button just didn't work for some reason. I had to unlock the screen for it to work, then it started working again with the screen locked. Today the same thing happened, I had to unlock the screen to snooze the alarm using the volume button, then I could snooze it again without unlocking, however, it just 'stopped' by itself, I don't know if the volume button somehow turned the alarm off. I didn't even touch the screen, so it's a bug or something. I've always been using a cell/smartphone to wake up and never had any problem.
Also, this device freezes a lot and I've never experienced that before in any cell/smartphone. It also seems the device must be turned on for the alarm to work; it's not that important for me, but still a 'downgrade' from my previous device. Another thing that really annoys me is that you can't even change the volume without playing the sounds... if you want to set a very loud volume in the middle of the night there's no way other than waking everybody up. Additionally, I would like to be able to somehow record a call, but none of the apps works with this device.
I don't think the alarm problem is a hardware fail or defective device, it seems to me the software is somehow bugged. There's no Cyanogenmod for this device yet (mine is dual chip) and even if it were available, It seems some apps doesn't work with it (like Sygic).
I don't know how I should proceed and I apologize in advance if my question is too 'basic' for a developers forum, but I didn't want to post on the other popular 'user' forums because I've seem many threads where the moderators were just talking nonsense proving that they don't even know how to turn on an Android device, including the extreme case of a newbie asking about some permissions who was somewhat 'burned at the stake' by the moderators and veteran members while he was right all the time, so if the moderators and veterans don't have a clue on what's an Android device I'm surely not reliant to post there. On the other hand all the (/most) posts here on XDA Devs always get correct and helpful replies.
I don't know if I should try downgrading the OS to 4.3 or if there's something else I could try. I don't know if it's possible that the latest update was somehow 'badly flashed'. It doesn't seem very likely to me.
Any help is appreciated.
Thank you in advance.
B_Szabo said:
Hello there.
I'm having problems with my Android device and I'm very frustrated with it so far...
My device is a Motorola Moto G. I've updated it to the latest Android version available (4.4.2), however, I'm experiencing some serious problems; the most important atm is the alarm.
Another thing that really annoys me is that you can't even change the volume without playing the sounds... if you want to set a very loud volume in the middle of the night there's no way other than waking everybody up. Additionally, I would like to be able to somehow record a call, but none of the apps works with this device.
Click to expand...
Click to collapse
try downgrading to 4.3 ,apparently the 4.4 update has many issues.
for changing the volume download a proper sound management app.
abhi101 said:
try downgrading to 4.3 ,apparently the 4.4 update has many issues.
for changing the volume download a proper sound management app.
Click to expand...
Click to collapse
Thank you for your reply,
However, after Googling and contacting motorola, it seems there's no way of downgrading (without rooting the device) .
The alarm problem is getting worse, today for some reason when the alarm was ringing, instead of the alarm screen, the default lock screen appeared, the volume buttons didn't work also, so there was no way to snooze the alarm, I had to turn it off in the configs and get out the bed like 1 hour earlier than usual.
Isn't it possible that the problem is some kind of flashing fail when I've updated the OS? I highly doubt everyone is having this problem... Isn't there a way of reinstalling the OS?
Also, the hardware isn't very good. It seems of good quality in appearance but after only a couple of months the battery isn't lasting as it used to. motorola support is simply horrendous in my country, there's no support at all. I don't even know why there's a warranty if in practice that means absolutely nothing.
I'm thinking about buying an alarm clock, preferably a german-made one that I can trust... It's outrageous though. I never thought I would need an alarm clock again.
Worst purchase ever. I'm thinking about getting back my cheapo Samsung Galaxy Pocket Plus that I gave away. It wasn't as comfortable as this motorola but it surely did work and the apps were much better, I thought they were all standard Android apps but it ended up they are from Samsung, in 99% of the cases you can long hold the stuff to pop a menu of actions, for example, hold a contact for a menu on editing/deleting/etc. hold a number on a message for a menu on adding-contact/adding-number-to-contact/etc. It was very intuitive and straightforward. The apps in this motorola are exactly the opposite, holding the finger on stuff never do anything and most times not even tapping stuff does anything. It's a pain to use its cumbersome and confusing interface. Only for adding a simple contact I take more than 10 times the time I've used to take to add a contact on my cheapo Samsung phone.
I thought the phone would be good specially in terms of software because motorola is "a Google company" but I was completely wrong. It seems Google is going to sell motorola, perhaps not even they were believing the products were good after all. In any case, I'm never buying motorola again.
Also, there are lots of topics on the poor quality/limitations of stock Android apps and the unanimous solution is to install better apps from Google Play, in the end it's quite a mess because most/some stock apps can't be disabled and their services will continue to run, along with some others from 3rd party that should in fact substitute them. If the stock apps are so poor, there should be a way to completely disable them all imho, or even better, perhaps they could just ship high-quality opensource apps instead of the terrible stock ones.
So far I'm very frustrated. If I could get my money back I would surely get a Blackberry or Samsung device. I don't really care about games and it seems that's what made android so popular, the cornucopia of awful (seriously, 99% of the games on Google Play are of extremely bad quality) games full of sneaky ads and that needs every permission possible to run. That permission thing is another one that doesn't really works. It should work but most apps ask for a lot of permissions that doesn't make any sense and the users don't seem to care much.
Sorry for the rant, thanks for your help.
Hello there.
I'm just posting here to let you know that I've unlocked the bootloader, downgraded to 4.3 and now the thing works perfectly. Plus I've discovered the battery problem AND a poor signal AND cal recording not working were because of the faulty update also! I must inform also that it seems the problem only occurs in dual chip versions and I've already downgraded the system for a friend of mine who was having the same problems, so, if you have the dual chip version, please don't upgrade it to kitkat! You'll get a nonworking OS and will be forced to ditch your warranty to use your phone in a sane way again. It seems the support for the dual chip version was dropped already because the single chip one (which was usable after the update) have received other updates after 4.4 to fix minor bugs, but the dual chip which is totally broken and unusable didn't receive any.
Having to circumvent the normal conditions and lose your warranty to have an usable device proves that motorola (and google by consequence) have the responsibility of a kid.
The downgrade didn't fix the problem with browsing files from the computer though, for that specific problem I'm going to open another thread as it seems android related.
In general the Android community is not very good, it's full of what I suppose are kids, wanting to help but only disrupting any chance to solve the issue. The IRC channel is specially unhelpful. Unless your question is "where do I plug the other end of the cable" or "how do I turn on my device" chances are you won't get any actual help and by the answers you can see the people there don't have a clue on anything. Probably it's full of <10yo kids. At least in mental terms . The XDA however, seems to be an exception, actually standing out from the lots of unhelpful forums and chats out there. In this topic I didn't receive many replies, but it's better this than receiving a lot of moronic replies like I would have received in IRC or other forums.
Thank you.