Hey guys wondering if anyone experienced the phone being basically bricked without actually unlocking, rooting or anything.
It has happened before one, just laying on the table and the phone turning off but it came back on after a while.
Today it occurred again but has not turned back on for two days. When charging the only light is the LED flashing constantly every second. If I hold the power button and volume up then the flashing of the LED changes pace to One long flash (1 sec) to two quicker flashing ones (.5 seconds). If I unplug it and plug the phone back, The LED flashing is back to the original constant pace.
When unplugged sometimes holding the power and volume up button initiates the LG logo and then turns off and then shows the logo once more and then turns off for good.
If I plug this into the computer, its like someone ejecting a usb and plugging it in like a maniac. I heard the connecting and disconnecting sounds from windows nonstop like as if its about to blow up.
I've tried holding the power button for a minute the same goes with different combinations with the volume buttons.
The only thing I haven't tried is opening the phone, kind of afraid I will mess it up. Any solutions?
djrish said:
Hey guys wondering if anyone experienced the phone being basically bricked without actually unlocking, rooting or anything.
It has happened before one, just laying on the table and the phone turning off but it came back on after a while.
Today it occurred again but has not turned back on for two days. When charging the only light is the LED flashing constantly every second. If I hold the power button and volume up then the flashing of the LED changes pace to One long flash (1 sec) to two quicker flashing ones (.5 seconds). If I unplug it and plug the phone back, The LED flashing is back to the original constant pace.
When unplugged sometimes holding the power and volume up button initiates the LG logo and then turns off and then shows the logo once more and then turns off for good.
If I plug this into the computer, its like someone ejecting a usb and plugging it in like a maniac. I heard the connecting and disconnecting sounds from windows nonstop like as if its about to blow up.
I've tried holding the power button for a minute the same goes with different combinations with the volume buttons.
The only thing I haven't tried is opening the phone, kind of afraid I will mess it up. Any solutions?
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Click to collapse
Never heard of this but I can throw a few suggestions out. Try unplugging, then holding both Volume buttons and the power button (All three) for about 10 seconds. Try different USB ports.
Try this if all else fails: Source: http://cellphoneforums.net/lg/t348484-perform-master-hard-reset-lg-optimus-g.html#axzz2YPtvkfDk
To Perform a Master Reset via Hardware
1. Turn off your device.
2. With the device turned off, press and hold the Volume Down key as well as the Home key at the same time.
3. While both the Volume Down key and the Home key are held down, press the Power button.
4. When the LG logo appears, release all the keys.
5. Scroll to and highlight wipe data/factory reset by pressing the Volume Down key. Then press the Power button.
6. Scroll to and highlight Yes – delete all user data by pressing the Volume Down key. Then press the Power button.
7. As soon as the wipe has been completed, press the Volume Down key to scroll to and select wipe cache partition. Press the Power button when ready.
8. As soon as the wipe has been completed, press the Power button to select reboot system now.
9. The master reset should now be successfully completed and your LG Optimus G should restart.
Tried three buttons, nothing yet..As for the hard reset the home button is touch screen so not sure if it would would for this device
djrish said:
Tried three buttons, nothing yet..As for the hard reset the home button is touch screen so not sure if it would would for this device
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Click to collapse
What is your computer reading it as?
Sent from my LG-E970 using xda app-developers app
I have no idea, when I plugged it in and check device manager, its constantly refreshing as its connecting and disconnecting the phone very fast. Is there another way to check
djrish said:
I have no idea, when I plugged it in and check device manager, its constantly refreshing as its connecting and disconnecting the phone very fast. Is there another way to check
Click to expand...
Click to collapse
Anyways, doesnt matter guys thanks for trying, decided to just go in att and buy a samsung s4
My phone fell on the pavement today and it has caused the volume down button to become permanently pressed and the volume up button has stopped working. My phone switched off after a while and when I tried to turn it on, it opened in fastboot screen and since the volume up button is not working I have no way to select any of the options on this screen. I don't have a screwdriver to open the phone and reset the volume buttons, I will buy one tomorrow.
Is there a way to power up the phone from the fastboot screen without pressing the volume up button? Any help or leads would be appreciated.
Hello I have Chili Green E-Board MX062 where I want to perform a factory reset because i forgot my pin and don't have access to it. Developers mode is turned off and everything I can press on the tablet is the power on button, ESC button i think its kinda home button and a reset hole, i tried to hold power on and esc this starts the diagnostics (1.camera test, bt test, gps test, etc..), the reset button only shutdowns the system any experienced people out there ?
So i just got a ul40 phone [dont laugh] and i went in and changed settings, i disabled apps because i was getting like three hors on the batt.
now the phone starts to boot with a white ANS bootscreen then it goes into a second screen, blue that says virgin mobile and thats it.
it stays blue, cant shut the phone off
screen remains on for an hour wont change nothing ive tried helps
CAN ANYONE HELP
by the way i have a laptop running windows 10 home
CAN I FIND DRIVERS TO USE LAPTOP TO GET IN TO THE PHONE????
Reset the Phone
You need to do a factory reset. Hold volume 'up' button and power button at same time for a minute or so, then choose factory reset.
rjm831 said:
You need to do a factory reset. Hold volume 'up' button and power button at same time for a minute or so, then choose factory reset.
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Click to collapse
no effect pwr button does nothing, batt full all external buttons inop. Blank screen
---------- Post added at 05:07 AM ---------- Previous post was at 05:02 AM ----------
FLASHNORM7 said:
So i just got a ul40 phone [dont laugh] and i went in and changed settings, i disabled apps because i was getting like three hors on the batt.
now the phone starts to boot with a white ANS bootscreen then it goes into a second screen, blue that says virgin mobile and thats it.
it stays blue, cant shut the phone off
screen remains on for an hour wont change nothing ive tried helps
CAN ANYONE HELP
by the way i have a laptop running windows 10 home
CAN I FIND DRIVERS TO USE LAPTOP TO GET IN TO THE PHONE????
Click to expand...
Click to collapse
Same problem
RodamusPrime said:
no effect pwr button does nothing, batt full all external buttons inop. Blank screen
---------- Post added at 05:07 AM ---------- Previous post was at 05:02 AM ----------
Same problem
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Click to collapse
The battery is taped into the case with double-sided tape - in other words, very gently pry the battery out (from bottom of battery) & leave it out for a minute or two. Then put it back in & try again.
Fixes for the Boot Loop/Frozen ANS UL40
American Network Solutions (ANS) mobile phones provided by Assurance Wireless (Virgin Mobile) have been known to boot loop, freeze, stay frozen, crash, (right out of the box, brand new) and worse there is inaccurate or completely wrong information on how to do a factory reset and reboot the device. Below I will outline how to reboot the phone and perform a hard factory-reset with no home button on this cellphone.
Problem: Phone won’t turn off, won’t restart, or is stuck on and has no removable battery.
Solution: Keep the phone on and unplugged until battery dies or perform a hard reboot (see below).
Problem: My cell-phone is stuck on and there is no home button to do a hard reset
Solution: Perform a hard reboot. To restart a phone without taking out the battery, simply hold the Volume Up button, the home button (do not press if there is none obviously) and the Power button at the same time. While you hold these simultaneously, the phone will reboot in about 5 to 10 seconds.
Problem: I can’t factory reset my ANS UL40 phone (American Network Solutions) from Assurance Wireless by Virgin Mobile because I can’t get into the recovery menu.
Solution: Turn the phone off (or do a hard reset by holding the Volume-Up Button and the On-Button. Phones with no home button all reboot like this so just wait a few moments and the phone will restart.
Problem: My new mobile phone from Assurance Wireless gets stuck on the loading screen!
Solution: Perform a hard reboot (Volume Up + Power) then when it restarts and you’re on the white Assurance Wireless screen, stop holding power and only hold Volume Up. Keep pressing-and-holding the Increase Volume button and after a while you will be navigated to the Factory Reset Menu. You can wipe the cache partition only or perform a factory reset (which will also wipe the cache). To move around on the menu, use the volume keys (increase volume goes up, decrease volume goes down) and to select your entry simply use the power button (the on button). If this still doesn’t work, see further instructions in the solutions below.
Problem: Phone is frozen on loading screen, stuck in boot-loop even after factory reset/wiping cache partition.
Solution: After you have factory reset or wiped the cache partition you can also choose to install an update from the internal memory or sd-card. If you select this option it will perform a more rigorous factory reset then since you won’t have a package to install it will cancel. I’ve noticed my device getting out of the boot loop once I did this process and it was stuck on the boot screen even after I did a factory reset.
Problem: Can’t get to the recovery menu with my government assistance phone.
Solution: Turn off the phone and with the volume up button held down, power the device on. Keep holding both buttons until you see the white “American Network Solutions” screen with the outline of an eagle. At this point release the power button and continue to hold the volume-up key. After about 5 seconds you will now be inside the Recovery Menu and can do a factory reset.
Problem: My phone has no home button and I need to hard reboot to get to the Recovery Menu and perform a factory reset!
Solution: Hold the Volume-Up Button and the Power Button at the same time. for at least 10 seconds. Your device will restart and after the white ANS screen shows, stop holding the power button. Continue holding the increase audio key until you are at the Factory Reset / Recovery Menu screen. Use the volume buttons to navigate the menu and use the on button to select your choice.
Problem: My phone hangs on the blue Assurance Wireless screen.
Solution: See Above.
Even on the Virgin Mobile and Assurance Wireless websites and in the owner’s manual it says to hold the Volume Up + Home Button + Power Key and to keep holding them until you’re in Recovery Menu. This isn’t going to work for two reasons on the UL40: 1) It has no home button! and 2) it will just keep rebooting every 5 seconds if you hold the power button down constantly. You have to hold the Volume-Up Button and the Power Button until the phone reboots and then let go of the power button while still holding the volume up button. Keep holding the volume up key until you’re into Recovery Mode.
I hope this helps as the information online is either incomplete or completely wrong. Some places say to keep holding the power button along with the volume up key and if you do that the device will just keep restarting, effectively creating a boot loop where there wasn’t any before. Genius! lol. I figured this out after my device, fresh out of the box, froze while charging on the blue Assurance Wireless screen. Finally OCD is good for something! These phones are supposed to be a “Lifeline” but I’d be hard-pressed to get ANYTHING on the line with this potato. Avoid at all costs unless absolutely necessary.
Enjoy. :highfive:
Magic Plants said:
American Network Solutions (ANS) mobile phones provided by Assurance Wireless (Virgin Mobile) have been known to boot loop, freeze, stay frozen, crash, (right out of the box, brand new) and worse there is inaccurate or completely wrong information on how to do a factory reset and reboot the device. Below I will outline how to reboot the phone and perform a hard factory-reset with no home button on this cellphone.
Problem: Phone won’t turn off, won’t restart, or is stuck on and has no removable battery.
Solution: Keep the phone on and unplugged until battery dies or perform a hard reboot (see below).
Problem: My cell-phone is stuck on and there is no home button to do a hard reset
Solution: Perform a hard reboot. To restart a phone without taking out the battery, simply hold the Volume Up button, the home button (do not press if there is none obviously) and the Power button at the same time. While you hold these simultaneously, the phone will reboot in about 5 to 10 seconds.
Problem: I can’t factory reset my ANS UL40 phone (American Network Solutions) from Assurance Wireless by Virgin Mobile because I can’t get into the recovery menu.
Solution: Turn the phone off (or do a hard reset by holding the Volume-Up Button and the On-Button. Phones with no home button all reboot like this so just wait a few moments and the phone will restart.
Problem: My new mobile phone from Assurance Wireless gets stuck on the loading screen!
Solution: Perform a hard reboot (Volume Up + Power) then when it restarts and you’re on the white Assurance Wireless screen, stop holding power and only hold Volume Up. Keep pressing-and-holding the Increase Volume button and after a while you will be navigated to the Factory Reset Menu. You can wipe the cache partition only or perform a factory reset (which will also wipe the cache). To move around on the menu, use the volume keys (increase volume goes up, decrease volume goes down) and to select your entry simply use the power button (the on button). If this still doesn’t work, see further instructions in the solutions below.
Problem: Phone is frozen on loading screen, stuck in boot-loop even after factory reset/wiping cache partition.
Solution: After you have factory reset or wiped the cache partition you can also choose to install an update from the internal memory or sd-card. If you select this option it will perform a more rigorous factory reset then since you won’t have a package to install it will cancel. I’ve noticed my device getting out of the boot loop once I did this process and it was stuck on the boot screen even after I did a factory reset.
Problem: Can’t get to the recovery menu with my government assistance phone.
Solution: Turn off the phone and with the volume up button held down, power the device on. Keep holding both buttons until you see the white “American Network Solutions” screen with the outline of an eagle. At this point release the power button and continue to hold the volume-up key. After about 5 seconds you will now be inside the Recovery Menu and can do a factory reset.
Problem: My phone has no home button and I need to hard reboot to get to the Recovery Menu and perform a factory reset!
Solution: Hold the Volume-Up Button and the Power Button at the same time. for at least 10 seconds. Your device will restart and after the white ANS screen shows, stop holding the power button. Continue holding the increase audio key until you are at the Factory Reset / Recovery Menu screen. Use the volume buttons to navigate the menu and use the on button to select your choice.
Problem: My phone hangs on the blue Assurance Wireless screen.
Solution: See Above.
Even on the Virgin Mobile and Assurance Wireless websites and in the owner’s manual it says to hold the Volume Up + Home Button + Power Key and to keep holding them until you’re in Recovery Menu. This isn’t going to work for two reasons on the UL40: 1) It has no home button! and 2) it will just keep rebooting every 5 seconds if you hold the power button down constantly. You have to hold the Volume-Up Button and the Power Button until the phone reboots and then let go of the power button while still holding the volume up button. Keep holding the volume up key until you’re into Recovery Mode.
I hope this helps as the information online is either incomplete or completely wrong. Some places say to keep holding the power button along with the volume up key and if you do that the device will just keep restarting, effectively creating a boot loop where there wasn’t any before. Genius! lol. I figured this out after my device, fresh out of the box, froze while charging on the blue Assurance Wireless screen. Finally OCD is good for something! These phones are supposed to be a “Lifeline” but I’d be hard-pressed to get ANYTHING on the line with this potato. Avoid at all costs unless absolutely necessary.
Enjoy. :highfive:
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Click to collapse
Great advice. Have had an ANS UL-40 for over a year, & they truly stink if you can't root them - which I can't since I've no computer access (for ADB). I honestly miss the old android Jellybean phones that could be rooted with just an app. Oh well.
I have a UL40, I tried the factory reset method, it reset but the phone is still suck on the blue assurance wireless screen.
Ps. It's been like this for days. It stays on the blue screen for about 5 minutes, then the screen is completely black. When I try to turn it on again, it's blue for five minutes then goes black.
Help...?
My ans ul40 keeps restarting. Every 2 to 5 seconds, on its own. I tried to factory reset it with the steps listed above and I can't tell if it works because when I hold the volume up and power button, it does two things, the phone will either shut off again and go into the constant restarting or number 2, it will show me a white screen as if to say the holding down of the volume and power button worked, but then it just goes back into the constant restarting... at this point I'm thinking I have to call for a new phone.
I have a ul40, technically 2 because one wouldn't hold a charge and now this one keeps crashing and giving me error codes. I can't afford to just drop money on a new phone (hence why i got this one) and I am FORCED to do a factory reset every 3-5 days because the memory gets so full, even if I erase memory, disable or delete apps and barely use it outside of texting or calling. Its frustrating to high hell. The code that shows up is either "GOOGLE SERVICES FRAME WORK KEEPS STOPPING", or "COM.ANDROID.PHONE HAS STOPPED"
Any advice is helpful advice.
Similar problem
FLASHNORM7 said:
So i just got a ul40 phone [dont laugh] and i went in and changed settings, i disabled apps because i was getting like three hors on the batt.
now the phone starts to boot with a white ANS bootscreen then it goes into a second screen, blue that says virgin mobile and thats it.
it stays blue, cant shut the phone off
screen remains on for an hour wont change nothing ive tried helps
CAN ANYONE HELP
by the way i have a laptop running windows 10 home
CAN I FIND DRIVERS TO USE LAPTOP TO GET IN TO THE PHONE????
Click to expand...
Click to collapse
i have a similar problem except it gets to the blue assurance screen and then it turns off and then reboots i can't fix it and i don't know what's wrong this is the only phone i have (don't laugh) but i can't not have this phone
Have you tried taking out the battery for a minute or two, then powering up? (Battery is only held down with tape - it can gently be pried out). The other option is a complete reset - instructions on holding the power & volume keys, etc, are posted already.
this phone seems to ship with a lot of malware factory-installed (and possibly more built into the firmware?) so it's critical to go into Settings->Apps and disable everything that looks suspicious, including the less obvious "notepad" app and "voice recorder" app. this should help your phone run somewhat better but there's some adware still running that i haven't figured out how to disable, so a perfect solution in theory would be to root the phone as discussed in this thread. unfortunately so far there doesn't seem to be a working root for this phone.
I did fatory reset from recovery until arrivet to let us go then skip sim then next as new device/retrive from cloud then lis of wifi appear and stop at this point nothing else appear to enter
what the solution please?????
So the dog tried to eat the phone, thus the bottom part of the screen is dead so there are no software buttons to use.
Now where the problem comes in.
You go into TWRP to see if you can make a more resent backup but you can't see enough due to the strips on the screen and since the software buttons are gone you're stuck and it will lock itself and you can't even swipe to unlock. Since newer phones don't allow the battery to be pulled you're stuck until you run it down which will take days.
TWRP and any other recoveries should reboot when the power button is held down IMHO but obviously they don't. Few things are more annoying than something electrical that you can't turn off.
I found that if you hold down the volume up and volume down buttons then press and hold the power button it will force a reboot.
Forced power off is holding power down and power button: https://www.verizon.com/support/knowledge-base-215164/
This is also provided as a popup instruction when you first boot the phone after setup. So, there is a way to force it off, just not with a single button as you might prefer.
You may have found another option with the reboot process.
I can confirm this procedure worked on my Redmi Note 4 (MTK) stuck in TWRP after I executed "/sbin/recovery" from adb shell, which killed the touchscreen and USB connectivity (??). The standard way (volume down + power) did not work, but this volume up + down + power worked, strangely enough.