[Q] Proximity Sensor Broken, Cannot Turn Screen On During Call - Galaxy S III Q&A, (US Carriers)

I dropped my phone and cracked my screen very badly, I am eventually going to get it repaired but in the mean time I am unable to get the screen to turn on during a call. The crack goes right over the proximity sensor and it thinks that it has something close to it all the time. I have tried the home and power buttons and they do nothing. So if you guys know a way to turn the screen on please let me know. Thanks in advance.

Related

Screen Stays Off After Call HELP!

Hey, I'm currently using CyanogenMod 6.1.1
In the past week when I am on a call, and I take the phone away from my ear, the screen does not turn back on.
This means I cannot disconnect the call or call anyone or do anything.
It remains off even if I press the power button, volume buttons or circle button.
If anyone has any ideas on why this is happening or how to fix it I would really appreciate it, Thanks!
It's the proximity sensor. Did you replace the screen recently?
Sent from my Liberty using Tapatalk
Yes I did, I thought I did so correctly but I guess not.
Any idea what could be wrong? Is there a software setting I could set it to just look at orientation not proximity sensor??
You didn't install the tiny rubber cover for the proximity sensor, it won't work properly without it.
You can either fix this or someone posted a hack to disable the sensor a while ago on here. Search for it.
Sent from my Liberty using Tapatalk
I am currently having this problem, and in the process of finding a replacement for the rubber cover... I just wanted to post a TEMPORARY work around for anyone that runs into this problem:
If the phone is set to keep the screen awake while charging, plugging in the phone (USB or AC) will return the screen after a call. You must have the phone unplugged first (making a call while charging requires unplugging the phone, and then plugging it in again)
Hope this helps anyone with this issue
There's also a temporary fix that you might find useful: just hold it up to a light. Flash the light in the top right corner. Doesn't matter whether you hold it under a lamp, use a flashlight, I even use my bic lighter to activate it. The screen will then turn on again.

[Q] Proximity Sensor settings too high?

Hi everyone,
funny thing happened to my Mozart. Whenever I make a call the screen shuts off like it should, but it doesn't turn on again when i remove it from my ear until the call has ended.
Which works fine if the other person hangs up, but it means I can't hang up. Whenever I reach a voicemail i have to take out the battery to hang up!
First i thought it was a rom issue, i had just gotten my hands on the mango beta when i first noticed it. I thought it might be buggy.
But the problem remains after hard reset and flashing with a different rom (pre-nodo & nodo).
I found out that the sensor still works. The screen is reactivated when i shine a bright light (halogen spot or so) onto it - but only for as long as the source shines onto the sensor, else the screen shuts off again. wierdly enough, direct sunlight doesnt seem to be enough to trigger it anymore.
since i upgraded my phone with a 32GB microSD I guess I'm not eligible for warranty, huh? but im pretty sure it happen long after and i didn't accidently break something while opening the phone.
very weird... any ideas?
I had this problem on the weekend.
I removed the matt screenGUARD, and the problem disapeared.
Also you can reactivate the screen by pressing the on/off button...
thanks for your comments.
unfortunately, I don't use a screen protector and the standby-button doesn't work during a call
I have this problem also, with stock 7392 rom. The sensor seems to work when dialing, but stops a short time after a call is connected.
The power button works for me to turn the screen back on however...
Where is the proximity sensor ?
where on the device is the proximity sensor located?
I have been having difficulty with the screen not switching on during phonecalls and I have to remove battery to end outgoing calls. Pressing the power button doesn't help either. I don't have a screenguard to remove.
The problem started not long after, but not immediately after my daughter dropped the phone down the toilet. It took a few days for the phone to gently dry out and it worked again except for some residual water between the screen and the glass.
Richard Fantom said:
where on the device is the proximity sensor located?
Click to expand...
Click to collapse
The sensor is about 1 cm to the top and right of the htc logo. It's barely visible and it is dark violet. (Or something like that, I am not very good at naming colours.)
Anyway, I sometimes also experience problems with sensitivity with HTC Mozart, mostly during calls, especially when the proximity sensor has been activated. Sometimes the home button freezes after a call... It's a bit annoying.

[Q] problems after touch screen replacement

Hi all,
I have a probleme and i dont know how to resolve it!
i've replaced the digitizer of my htc aria, after that, everything seemed to working fines, but when i want to make a call, the screen shut down, and the screen and button are not responding anymore!! the only way to turn it on again is to receive a call.... it's very strange i know... and if the person that i call respond i hear it and i can hear if someone call me...
any ideas??
There is a photo sensor in the top right corner. When you installed the new screen that photo sensor got covered up. The phone thinks you're holding it to your face so it blanks out. Try pressing on the top right corner momentarily.
There are only 10 kinds of people. Those who understand binary math, and those who don't.
duckredbeard said:
There is a photo sensor in the top right corner. When you installed the new screen that photo sensor got covered up.
Click to expand...
Click to collapse
Proximity sensor .
sensors/digitizers/ speaker
whats the solution? I uncovered the sensor but the screen still goes black during a call and doesn't change unless the call is somehow ended. Also, now that i have changed my digitizer the speaker doesn't work unless I squeeze the top of the phone. any solutions?
My solution? HTC Vivid.
You can't know your limits until you exceed them.
ncastel said:
Hi all,
I have a probleme and i dont know how to resolve it!
i've replaced the digitizer of my htc aria, after that, everything seemed to working fines, but when i want to make a call, the screen shut down, and the screen and button are not responding anymore!! the only way to turn it on again is to receive a call.... it's very strange i know... and if the person that i call respond i hear it and i can hear if someone call me...
any ideas??
Click to expand...
Click to collapse
Same story here - cheap digitizer off ebay
this is nothing to do with the digitizer itself. You've probably hadn't returned the rubber gasket on the proximity sensor during replacement. search for threads on this in this forum.

Help broken proximity sensor

When making a phone call, the screen goes blank when putting next to my head, then remains blank when the phone is removed from the head area. Must hit the Home button to get the screen back. I have no case on my phone but a screen protector and screen protector isn't covering the sensor. I check the proximity sensor in call setting and it's turn on. Not sure what can be causing it not going back on. Any help would be appreciated.
mugenfa5 said:
When making a phone call, the screen goes blank when putting next to my head, then remains blank when the phone is removed from the head area. Must hit the Home button to get the screen back. I have no case on my phone but a screen protector and screen protector isn't covering the sensor. I check the proximity sensor in call setting and it's turn on. Not sure what can be causing it not going back on. Any help would be appreciated.
Click to expand...
Click to collapse
I am having the same problem. I dont think that it is broken thought because I can make a call by bringing the phone to my head from a contacts page.
Did anyone figure this out yet? For those that are seeing the problem are you running stock rom, did you root or make any mods?
I see this issue as well, but was thinking it may be due to the spigen glass cover I have on, but I just checked my sensor reading and it appears to be reading things fine, it just wont turn the screen back on after. I am rooted on Stock, running nova prime as my launcher, not many other mods I can think of.
mugenfa5 said:
When making a phone call, the screen goes blank when putting next to my head, then remains blank when the phone is removed from the head area. Must hit the Home button to get the screen back. I have no case on my phone but a screen protector and screen protector isn't covering the sensor. I check the proximity sensor in call setting and it's turn on. Not sure what can be causing it not going back on. Any help would be appreciated.
Click to expand...
Click to collapse
I cannot get my proximity sensor to work either! It is really ticking me off. I guess I will have to try get Verizon to give me a new one.
yea, I ended exchanging my phone since it was a broken proximity sensor. WIth my broken phone, if i squeeze the sensor for about 10 seconds putting pressure down and released, the proximity sensor will work for a few minutes. If you are able to exchange the phone, I would recommend to do so.
mugenfa5 said:
When making a phone call, the screen goes blank when putting next to my head, then remains blank when the phone is removed from the head area. Must hit the Home button to get the screen back. I have no case on my phone but a screen protector and screen protector isn't covering the sensor. I check the proximity sensor in call setting and it's turn on. Not sure what can be causing it not going back on. Any help would be appreciated.
Click to expand...
Click to collapse
I would recommend you to test it.
Click on "Phone", you should have numbers on your screen now. Type in *#0*#, click "Sensor", now hover your hand over proximity sensor, if the screen goes green and/or phone starts to vibrate, your proximity sensor works. If it doesnt, i think your proximity sensor is broken.

[Q] Proximity Sensor

I am wondering if this happens to anybody else...
My phone's proximity sensor works fine .... if its a short call it will turn off the screen and turn it back on when I move it away from my face... although it the call is longer say 5+ minutes or so... it shuts off the screen but never turns it back on when I move it away from my face...
this has happened to me in every rom and regardless of undervolt or not :S... I can't seem to figure out what could be causing the issue...
Its not that big of a bug because I can turn it back on by pressing the power button... but just wondering what it is ... because Im sure its not a hardware fault since it works unless its a long call

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