Issue with camera - Galaxy S III Q&A, (US Carriers)

Every time I go into the camera app and I try to take a picture my phone shuts off completely and I have to take the battery out. I'm not rooted or have any customs ROMs or anything. I also haven't downloaded any new apps. This just started today and the only difference is that earlier this month I installed that security update sprint pushed. Any ideas what can be causing it or what I should do?
Sent from my SPH-L710 using xda premium

Sound like a hardware issue, but you could try going in clearing the data on the camera app, its like resetting it.....menu>setting>application>camera...press clear data. Hope this helps
Sent from my SCH-I535 using xda premium

If the doesn't work reset phone and try again, if the doesn't work go to sprint store
Sent from my SGH-T999 using Tapatalk 2

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Phone not restarting correctly!

I don't know if this affects anyone else but I have noticed that on more than one occation that if I hold down the power button and click restart phone that the phone will power down but will not reboot. I have to manually power it back on. Not a huge deal but wanted to see if this is happening to anyone else.
yup, has happened to me as well.
Same here, IDK why.
Been broke since day 1 for me..
Sent from my PG86100 using XDA Premium App
Mine works sporadically. Grrrrrr
Sent from my PG86100 using XDA App
Same here hopefully an update for some of the minor bugs will come soon.
Sent from my PG86100 using XDA Premium App
Took phone to Sprint
Same here along with heating checked list said was part of list to replace gave me new phone this morning
Sorry, working as it should here. Must be some app you fellas installed.
Mines worked fine, every time.
Mine just stays off as well.
Mines never worked. Did factory reset with no luck. Would this be a good enough reason to get an exchange without a restocking fee??
Sent from my PG86100 using XDA Premium App
Not sure could have something to do with fast boot and certain apps
If you don't have an Evo3d well you don't have an Evo3d
Ok I just restarted again and it worked...
Sent from my E3D using Tapatalk
Same here. Since day 1. Also my brother evo too.
Sometimes it works sometimes it doesn't. I also have wiped my phone.
Sent from my PG86100 using XDA App
It's happened twice today.. This and touchscreen issues I'm pretty sure will be fixed with update coming.
I also get the touch screen issue. It only works on someplaces of the screen.
rockky said:
It's happened twice today.. This and touchscreen issues I'm pretty sure will be fixed with update coming.
Click to expand...
Click to collapse
Sent from my PG86100 using XDA App
I exchanged mine because of this issue. Haven't had it since.

Screen wont turn back on

Something is making my photons screen unable to turn back on without a battery pull. Anyone else having this issue? It has happened three times in less than 24 hours.
Sent from my MB855 using XDA App
I also keep having a feeling it has something to do with the pocket detection mode. Just happened again a few minutes ago. I'm gonna leave pocket detection off and report back tomorrow or until it happens again.
Sent from my MB855 using XDA App
I've had that problem too, I can see the backlight turn on but the screen stays black. I wrote it off as a bug. It only did it once every few days, and yes I did have pocket detection enabled.
Yeah it seems like a badass feature but if it is causing a bug that annoying ill have to leave it off :/
Sent from my MB855 using XDA App
Did it again with pocket detection off. Factory reset? Or did I get a dud phone?
Sent from my MB855 using XDA App
DWake014 said:
Did it again with pocket detection off. Factory reset? Or did I get a dud phone?
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
I doubt its a dud if I had the same problem.
DWake014 said:
Did it again with pocket detection off. Factory reset? Or did I get a dud phone?
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
Factory reset did not fix my issue.
Still happening no matter if pocket detection on or off.
Happen to me once every 2-3 days.
So its probably a software issue bc the button does work. Wonder if this is occurring on alien or homebase
Sent from my MB855 using XDA App
The pocket detection doesn't work for me anyways.
Sent from my Photon.
Got stuck in sleep again. Gonna try unlocking the bootloader and trying a custom rom later tonight. This is getting on my nerves
Sent from my MB855 using XDA App
http://droidupdate.info/news/potent...-photon-4g-“sleep-of-death”-issue-forum-talk/
Found a fix for this. Still pretty sad i have to pad the battery cover
Sent from my MB855 using XDA App
Screen of death didn't hold up to the ghetto mod, updated to the 198_6 sbf, crossing my fingers it will cut down on this issue
Sent from my MB855 using XDA App
I'm on homebase and haven't had this issue. But I also didn't have it on the stock photon either? Perhaps it's like the OTA update failing for some and not others. I remember reading some people on stock failing and some being able to do it. So I'm not totally sure......But that's something to ponder on.
DWake014 said:
Something is making my photons screen unable to turn back on without a battery pull. Anyone else having this issue? It has happened three times in less than 24 hours.
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
DWake014 ,
Did you get this phone recently?
This is a known issue with some phones that went out with a corrupt firmware from Motorola. There is no patch that can fix the firmware from Sprint as of now. I needed to return mine for an exchange. Sprint explained that when it gets to the area on the firmware that is corrupt, as a safety mode it basically freezes the phone and cut the power. That's why it takes a battery pull to restart the phone. There was a large batch released with this bug. I have gone through 4 Photons to get my current one with no freezing issues. I would suggest not going to the same store if possible so you get a different lot # on the replacement phone. Good luck and get that exchanged asap. Peace
My biggest concern is that I got it off of ebay... I know I can bs them and go around the question likes it none of their business but do you think they will hassle me?
Sent from my MB855 using XDA App
If you have an account and a phone with issues they should replace it. As long as you take it to a tech center. That MAY work.
Sent from my Photon via XDA
Yeah its still a sprint sold phone and I have the protection plan on my account. Shouldn't be too many questions asked. Btw put the leaked sbf on last night and it has been going without any screen of death. I have been shaking it around and putting it down in its front and back and it hasn't done anything. Will keep this updated if it happens again
Sent from my MB855 using XDA App
If you have the plan you should be fine. I got my Evo from Radio Shack and Sprint covered it. As for the SBF. I haven't flashed the new one. So not sure about it. But I haven't had the sleep of death issue either.
Sent from my Photon via XDA
You are probably fine then, about 4 hours and counting so far off the charger, longest time yet
Sent from my MB855 using XDA App
I'm glad to hear it's working for you. But yeah, Sprint should take the phone in and replace it as long as it's a software issue, and they don't see you're rooted. which most techs don't care anymore anyway. And you have the insurance. Just make sure it's a repair center.

Help with Note lagging really bad. Don't know what to do

Is anyone expereincing there Note lagging really bad? I have cleared all the cache today. Closed all running applications in the background. It takes 2 to 3 second sometimes to open an application or even go to the phone dialer. Facebook takes forever to open. Etc. I have turned the phone off pulled the battery fully charge it and still the same problem. Even on wifi opening applications. This happens. But the data is fine on wifi very fast. Also losing data connection on 4 g at times
Sent from my SAMSUNG-SGH-I717 using xda premium
Mondingo said:
Is anyone expereincing there Note lagging really bad? I have cleared all the cache today. Closed all running applications in the background. It takes 2 to 3 second sometimes to open an application or even go to the phone dialer. Facebook takes forever to open. Etc. I have turned the phone off pulled the battery fully charge it and still the same problem. Even on wifi opening applications. This happens. But the data is fine on wifi very fast. Also losing data connection on 4 g at times
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
First of all, what are you running?
Ltilt2 said:
First of all, what are you running?
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Click to collapse
Sorry. I'm all stock rom. Never changed a thing or installed anything lately. Started real bad yesterday.
Sent from my SAMSUNG-SGH-I717 using xda premium
Try a factory reset. This helped my s2 when it bogged down.
sent from my phone/tablet thingy
thephoneguyusa said:
Try a factory reset. This helped my s2 when it bogged down.
sent from my phone/tablet thingy
Click to expand...
Click to collapse
I wanted to try and avoid doing this though.. Wish I can figure it out.
Sent from my SAMSUNG-SGH-I717 using xda premium
Start with the obvious... Check what's running in the settings menu... Anything unusual chewing up battery time?
Recently installed apps?
I has this issue after flashing back to stock and a factory reset made all ok.
Sent from my SGH-I717D using XDA
Mondingo said:
I wanted to try and avoid doing this though.. Wish I can figure it out.
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Bro - the factory reset is ur friend if done right. And the only really important thing is to just backup ur personal data.
Esp if ur running stock, a factory reset will do the trick.
If u want the longer route, download some tools (tibu, setcpu, es fm/tm...) and try and diagnose where the bottleneck is coming from.
Sent from my Galaxy Nexus using xda premium
jasg001 said:
Bro - the factory reset is ur friend if done right. And the only really important thing is to just backup ur personal data.
Esp if ur running stock, a factory reset will do the trick.
If u want the longer route, download some tools (tibu, setcpu, es fm/tm...) and try and diagnose where the bottleneck is coming from.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Thanks guys for all the help. Guess ill try backing everything up and factory reset it. Just hope it doesn't happen again
Sent from my SAMSUNG-SGH-I717 using xda premium
Powersaver mode will also cause it to lagg real bad. I only use power saver when I am out or worried about juice, but now I carry a spare battery and never use it.

Phone getting really hot on ICS

Anybody has this happening to them? Ever since updating to stock ICS phone will be fine until the battery changes from green. Once that happens phone gets extremely hot. Would like to trouble shoot the device but it's one of my lines which I don't have access to so often. So far I've seen that the power saving options are gone so there's no setting that could be kicking in once battery gets to a certain level.. If anyone has any feedback about this please share. Thanks
Sent from my SPH-D710 using xda app-developers app
A buddy of mine who is not rooted had the same problem. He said Sprint suggested a soft reset, which didn't work, and then a hard reset, which fixed it. You lose all your data, but he says it stopped the overheating.
Sent from my PG86100 using Tapatalk 2
Thanks for the feedback. Unfortunately a hard reset is out of the question for now. She don't want to lose her things and phones not rooted to back up.
Sent from my SPH-D710 using xda app-developers app
Either a hard reset or her battery life becomes much shorter so she can't use at all later
Sent from my HTC EVO 3D using xda-developers app

Anyone else's DNA freezing, rebooting?

I've had the DNA since 11/21 and I'm surprised more people are not complaining about the phone freezing up and rebooting?
I saw the other post about DNA problems and he mentioned Chrome causing the problem. My DNS froze running Chrome as well so I uninstalled that but it still freezes up when I am in the Mail and Gmail application. It does not happen with a certain action in any application so I am not sure why it keeps freezing up and then rebooting.
I do not have a lot of apps but I am using UCCW, Simi Battery Widget, and Android Pro Widgets on my homescreens. Other than those widgets I pretty much only use the Internet browser, camera, phone, Play Music, and Facebook.
Is anyone else having the same problem with their DNS randomly freezing and rebooting?
I don't think it's a phone issue, but more of an app issue? Remember not all apps are truly compatible with this phone as of yet. Sure, you might be able to download the app you want, but it may not play nice with this new device. I say start fresh, do a factory reset, and add apps all over again. I tend to stay away from apps like UCCW, BW, and so on as I think those are not really ready for this phone. Of course I could be wrong though?
If the problem occurs after the factory reset, I say exchange it for a new one, and hope it's a good phone.
Good Luck!
I discovered the same thing yesterday but luckily I was able to duplicate back to Any.DO. So I just step carefully around the app where it works.
I am using Power Widget and Beautiful Widgets on my home screen with no issues so far.
I would take the previous posters recommendations.
Sent from my HTC6435LVW using Tapatalk 2
I've had no resetting issues at all
Sent from my HTC6435LVW using xda premium
No issues at all here either. Had it since Wednesday.
Sent from my HTC6435LVW using Tapatalk 2
Zero issues with mine thus far.
Sent from my HTC6435LVW using Tapatalk 2
I guess it's just me then. Thanks for the replies.
I just thought it was weird because I really don't run that many apps and like minimal style homescreens. I had the Galaxy Nexus and used to run all different types of ROMs (CM10, AOKP, Jelly Belly, Paranoid Android, etc.) (4.1, 4.1.2, 4.2) and I never had an issue with that phone freezing up like the DNA.
No problem here
Sent from my HTC6435LVW using xda app-developers app
I have two DNA's, picked them up on 11/21. As of yet neither have had any issues, even the batteries have performed better than expected. I actually ditched the razr maxx hd. Maybe its a manufacturer issue, exchanging it shouldn't be an issue.
Sent from my HTC6435LVW using xda premium
I saw the demo at the Verizon store randomly reboot for no apparent reason. This was early on the day it was released, and I don't think they had added any apps yet. I clenched my teeth and bought it anyway. So far, so good.
Sent from a Droid DNA using the xda app.
Has anyone had a problem with contacts and apps disapearing on your electronic devices lately??? Lots of Google related stuff disapearing.
Random reboots and bloatware coming back even when apk deleted
Sent from my HTC6435LVW using Tapatalk 2
Dri94 said:
Random reboots and bloatware coming back even when apk deleted
Sent from my HTC6435LVW using Tapatalk 2
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Click to collapse
Well that's because your s on
Sent from my ThunderBolt using xda app-developers app
Bigandrewgold said:
Well that's because your s on
Sent from my ThunderBolt using xda app-developers app
Click to expand...
Click to collapse
if you are rooted, you can delete system apps using titanium, root explorer, etc, etc.
Personally, if a brand new phone is having reboots after a hard reset, it would be getting exchanged.
nrfitchett4 said:
if you are rooted, you can delete system apps using titanium, root explorer, etc, etc.
Personally, if a brand new phone is having reboots after a hard reset, it would be getting exchanged.
Click to expand...
Click to collapse
Nope, we don't have s off yet do the only way to delete system apps is from recovery.
Bigandrewgold said:
Nope, we don't have s off yet do the only way to delete system apps is from recovery.
Click to expand...
Click to collapse
Whats they key combo to boot in recovery
Sent from my HTC6435LVW using Tapatalk 2
Irish65 said:
I have two DNA's, picked them up on 11/21. As of yet neither have had any issues, even the batteries have performed better than expected. I actually ditched the razr maxx hd. Maybe its a manufacturer issue, exchanging it shouldn't be an issue.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
Why did you ditch the RAZR?
I am considering the DNA or the Razr as my next unit.
i have been dealing w/the reboots and freezing now more and more each day. sucks i'm not sure wats causing this to happen.i'm rooted and still on stock jellybean..could it be a kernel or something cause this really didnt start to happend til i changed kernels.
the only i noticed is a few of my apps were not compatible. some apps will run until i select a certain action then fc. some apps start but then shut right down. these apps just arent for the dna yet its ok delete and repeat lol
99% chance Its your kernel. The guys are doing a great job with the new kernels, but only one has been truly stable. DSB's first kernel is the only stable one I am aware of (aside from stock). I am currently on his 1.2.5 and it seems stable, but not 100% sure just yet.
Sent from my HTC6435LVW using xda app-developers app

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