can not send email with attachement - Galaxy S III Q&A, Help & Troubleshooting

hello everyone , i bought a new samsung galaxy s3 but the problem is i cannot send email with attachement . i have 3 accounts hotmail gmail exchange these all same problem i get send error ????
anyone a suggestion? thanks by advance

djramc said:
hello everyone , i bought a new samsung galaxy s3 but the problem is i cannot send email with attachement . i have 3 accounts hotmail gmail exchange these all same problem i get send error ????
anyone a suggestion? thanks by advance
Click to expand...
Click to collapse
I have the exact same problem. I have looked into every setting to find out what it can be but to no avail. Try to see if you can send it over wi-fi, cause I can, as soon as I'm on mobile data the problem starts, and I know it's not carrier related have tested different carries and phones and all OK accept this one.
I'm beginning to think it may be a problem with the stock mail app, don't know about other guy's, but I'll see if this thread can help with the problem, or else I'm just going to try K-9 or something and see if that solves the problem.

I cannot send also via wifi , dropbox also cannot upload . Sometimes it does but 100/1 chance
Thank you for reply .

email sending problem
Hello ,
I've also this strange problem.
It doesn't matter which eMail account, Application (standard/K9) or network (provider/WiFi) I use, I get to 95% the message, that the email is to large.
New is, that I get this message now also on eMails with just only text inside, means no attachments.
I searched everything through, no solution.
So, the S3 is useless.
Anybody fixed this?

attachment not going using Gmail on my Galaxy S3
Please help. While composing new mail I can attach files to my mail. But it's actually not going to the recipient.
If sending from hotmail it's working perfectly.
Using S3 international version.

Hi,
Same problem here and cant seem to find an answer anywhere?
I am able to send emails without attachments on 3g or wifi with no issues, I can send emails with attachments on wifi. However I cannot send emails with attachments on 3g file size 1mb, I have tried gmail and active sync with no luck.
I can also receive emails with attachments with no issue on 3g and wifi?
Any help appreciated on this as cant seem to figure out what's causing it, tried several roms all with same problem, currently running XXDLIB.

Can't attach files from external memory card to email.
Trouble attaching files to emails with my new Galaxy S3.
If I use Gmail's file attachment option, the only choices I get are Gallery and Dropbox. Shouldn't there be an option for me to use the "My Files" App to browse to the location of the file that I want?
If I start with the "My Files" App and browse to my External SD Card and to the file I want and then press and hold the file, I get a dialog that will allow me to "Share Via". If I choose Gmail it will place the attachment on the email. However, the attachment doesn't go with the email and there are no errors to let you know that it did not go.
If I perform the same steps and browse to a location on the Internal Storage and choose "Send Via" the file attaches and successfully transmits with the email.
It seems that the phone cannot attach files from an external SD Card. Could this be true?

jimdcsi said:
It seems that the phone cannot attach files from an external SD Card. Could this be true?
Click to expand...
Click to collapse
Hello,
I'm in the same situation...yes I confirm this issue on my S3 4.1 stock rom...
I can send from sdcard only pictures, not any others types of file...
I also try to use this paths /mnt/extSdcard and /storage/extSdcard over "File expert" and "ES File manager" without success!!
Any solutions?
Bye!
Esaone

Today a gmail update was released, after the installation I can attach all kind of files from my sdcard.
Good!!
Bye
Esaone

Related

mail inbox

Dear Ms/ Mrs
I`ve some problem about my mail box. I have no mail in inbox but it is showed one mail in inbox. I don`t know how to fix this problem. Could you help me please..
Best Regards
hey there....
could you be a bit more specific which email @ you are using ?? and is it that when you send and recieve on your mobile it completes but doesnt show any email ?? if this is the problem then try sending an email from your pda and see if it goes out...?? try deleting and recreating the mail box account in your pda
regards
jeetz
I have a similar problem with my xda1-it appears to download mail, emails count up, progress bar runs but no emails appear. I found them in my Activsync inbox! (Tap Services, select Activsync).Still trying to figure this one-I don't sync email, so what's happened?
esra_erkal said:
Dear Ms/ Mrs
I`ve some problem about my mail box. I have no mail in inbox but it is showed one mail in inbox. I don`t know how to fix this problem. Could you help me please..
Best Regards
Click to expand...
Click to collapse
main reason is that you have restored a backup.
I have restored a backup, but cannot access my inbox. HELP...how can I access my inbox again?

Attaching a PDF file to a Gmail email

Hi folks,
For some reason I can only attach pictures to Gmail emails. This is really annoying as I'd like to attach a pdf which I downloaded using the browser but it doesn't seem to give me that option?! There is a "downloads" section when I browse for an attachment, but it only shows images I've downloaded.
Does anyone know how to fix this..?
Thanks,
James
Just tried in Astro - scroll to the actual PDF on your SDCard and press and hold - bottom option is send, choose this and it gives you Via Gmail or Via HTC mail options.
Not actually sent anything but that looks like it should work...
Dayz xxx
I can see why you think you have a problem if you create a email & try to send it the only files you can see are picture files but if you follow Daisy's advice & use a file manager to select the pdf (or any other file type for that matter) it will work for you.
Good afternoon, I also have a problem with attachments and GMail. But actually the opposite of the above. I would like to save some mail attachments to my phone, but somehow this feature is missing. And ideas?
i have another problem with the gmail app. when i get a mail with , lets say, a picture attached, i am not able to download and store that picture, just to watch it (even if i click on "download").. is there any other possibility within the gmail app to do so?

Problem faced after 2.3.3 update

Hi all, I would like to know why is it unable to delete message in inbox after 2.3 update? whenever I choose delete option it only delete the conversation but the contact number still appear in the inbox list. Anyone face the same?
besides of that, it's impossible for me to sync contact details from FB, only contact birthday shown in the contact info but profile picture never appear. why is it so?
really appreciate if anyone can help me on these issues.
I had the same issue of not being able to delete messages after the 2.3 update. So, I deleted everything in my inbox at once, and it seemed to fix the problem. Now when I delete individual messages, they're gone without leveing that empty shell.
I have some of the sync issues, it picks and chooses which contact it wants to sync... Let me know if you get an answer. ;-)

SGSII Problems with .wav email attachments

Good morning,
I just purchased my first Android Phone (SGSII - ATT) and to my unpleasant surprise, the phone cant load or play the .wav email attachments that we receive.
After doing some research on this - I gave up and wanted to share this issue with you.
Everything that I found so far was related to downloading a 3rd party app that plays the .wav files.
Here is what happens on my phone:
- When I receive an email with a .wav attachment the phone does show in the email list that there is an attachment
- When I open the email, then there is no sign for an attachment
- At the bottom of the email there is a button "Load More Details"
- When I press that button the phone displays "Downloading" and it goes into an infinite loop and never downloads anything.
I like the phone so far, but if I cant play my voice messages on it, will have to go back to my iPhone 4G... and I really dont want to go back to that slow and small phone
You help is appreciated!
Thanks
ratimux said:
Good morning,
I just purchased my first Android Phone (SGSII - ATT) and to my unpleasant surprise, the phone cant load or play the .wav email attachments that we receive.
After doing some research on this - I gave up and wanted to share this issue with you.
Everything that I found so far was related to downloading a 3rd party app that plays the .wav files.
Here is what happens on my phone:
- When I receive an email with a .wav attachment the phone does show in the email list that there is an attachment
- When I open the email, then there is no sign for an attachment
- At the bottom of the email there is a button "Load More Details"
- When I press that button the phone displays "Downloading" and it goes into an infinite loop and never downloads anything.
I like the phone so far, but if I cant play my voice messages on it, will have to go back to my iPhone 4G... and I really dont want to go back to that slow and small phone
You help is appreciated!
Thanks
Click to expand...
Click to collapse
Are you using the GMail app or the other (built in) Mail app?
I just tested mine out, playing a WAV file in both email apps, and it worked fine. Showed the attachment, downloaded, and played via the built in media player.
You mentioned you installed some 3rd party app to play the WAV files. This might be your problem. I would suggest that you either uninstall this app or disassociate it from .WAV files and see if that fixes the problem.
Also, keep in mind that all WAVs are not the same. There are different internal codecs and some are incompatible with certain media players.
But I would say that this other app is more likely to be causing the problem. At least from the info you told us.
I am using the Email app (White envelop stamped with a blue & white @ symbol).
I only downloaded the 3rd party app after trying the .wav playback.
The phone refuses to even display the attachment when I open the email. In the list mode I can see that there is an attachment, but when I open the email there is no attachment...weird.
Should I be using the Gmail app for my exchange account sync?
Thank you
ratimux said:
I am using the Email app (White envelop stamped with a blue & white @ symbol).
I only downloaded the 3rd party app after trying the .wav playback.
The phone refuses to even display the attachment when I open the email. In the list mode I can see that there is an attachment, but when I open the email there is no attachment...weird.
Should I be using the Gmail app for my exchange account sync?
Thank you
Click to expand...
Click to collapse
If it's not private, forward me the WAV you are trying to play: enki -at- phalse -dot- org. I'll see if I can play it on mine, and if not, what the differences are.
I'm not sure if the Gmail app is compatible or not with exchange, you may need to use the other built in email app (as you are).
You could also try using another, non exchange based, email provider and forward it there, just to eliminate a problem on the exchange server side.
phonic said:
If it's not private, forward me the WAV you are trying to play: enki -at- phalse -dot- org. I'll see if I can play it on mine, and if not, what the differences are.
I'm not sure if the Gmail app is compatible or not with exchange, you may need to use the other built in email app (as you are).
You could also try using another, non exchange based, email provider and forward it there, just to eliminate a problem on the exchange server side.
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Click to collapse
I will forward it in a second...
In the mean time - I did test sendimg myself an mp3 file to the same Exchange account and that one worked fine.
I also sent the .wav file to my Gmail account and was also able to play it via the Gmail app on the phone.
So, it seems like the problem I am having is only for those .wav files in my Exchange Account
Tested using the email app with my corp exchange account, no problem what so ever with .wav files. It might be a problem with your exchange server that filtered out the attachment.
foxbat121 said:
Tested using the email app with my corp exchange account, no problem what so ever with .wav files. It might be a problem with your exchange server that filtered out the attachment.
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Click to collapse
That is really weird because I never had any issues with my iPhone (s).
I just sent out a test .wav file to a couple of iPhone and Andoid users (not SGS2 ATT) and they can all open the file.
Here is the screenshot from the screen I get after clicking on the "Load More Details" button. There is definitely something behind the downloading message but I cannot get to it nor read it. BTW this never downloads anything, it just hangs liker that
ratimux said:
I will forward it in a second...
In the mean time - I did test sendimg myself an mp3 file to the same Exchange account and that one worked fine.
I also sent the .wav file to my Gmail account and was also able to play it via the Gmail app on the phone.
So, it seems like the problem I am having is only for those .wav files in my Exchange Account
Click to expand...
Click to collapse
Got your email and it played without any problems on my SG2. Used the standard email app and hit 'preview'. Downloaded and launched the media player and I heard your "test" recording.
So that eliminated the email and WAV file from being at fault. So it's down to either your device (unlikely, but possible) or the integration with your exchange server (more likely). To eliminate/vindicate the second possibility, try creating a standard IMAP/POP email account, forward the message there, and try and download/play it from the same email app. If it works, you will need to fix it on the exchange side.
I just tested again using the same Cisco phone voicemail at work and it work as well. From what I can tell from your screen shot, it is not an attachment but a URL to some internal location that is not accessible to the public networks (cell connection). Unfortunately it is hidden by the loading icon. I can only see file://.....
Does your exchange email ever show HTML email on your phone at all. It seems that your exchange server is using the rather old Exchange 2003 ActiveSync protocol that strips off the HTML and other stuff. That's why you have 'Load more details' button (just like Hotmail).
I am not sure exactly how our exchange is setup but I just found out that if I rotate the phone to landscape and then back to portrait it shows the attachment and it can play it....
I am not sure why it does that, but I have the feeling that this phone will be going back to BestBuy...
Same problem with Galaxy Glide
I have this issue with a Galaxy Glide. But I don't have any working solution. What's wrong with Samsung?
vpmicro said:
I have this issue with a Galaxy Glide. But I don't have any working solution. What's wrong with Samsung?
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Click to collapse
I'll try to be polite, but.....this thread was dead . Bringing it back up after 10 months of being dead and buried is called necroing here, and its frowned upon. I'm sure the OP found a solution as its been...10 months. I've never had this problem on any rom I've run.
Sent from my SGH-I777 using Tapatalk 2

How to use Gmail

I am new to Gmail, I am use to using K9 mail. With K9 mail when I get a email from a forum thread I subscribed to, the link to that forum/thread is underlined and all I have to do is click on it for it to take me to that thread. The only way I have found to do it with Gmail is to highlight the link and then click search. For me sometimes it takes a little time to get the proper address completely highlighted. Is there a way to where I can have so as to only click on the link to go to the forum/thread?
@lartomar2002, you should be getting emails from XDA via gmail the same way, i.e. with a hyperlink. I noticed, a year or so ago, that for about a week I wasn't getting the hyperlink. Then, mysteriously it started working.
OK, until it shows up I will continue to us K9. FYI, just used the Nexus OTG file manager to import my K9 settings from my ext SD card in Meenova Dash. Is there a app that will allow me to use a file right from the ext SD Card without having to copying it to the internal without being rooted.

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