Whatsapp not working unless on wifi - Nokia Lumia 800

Hi everybody. My gf has a unlocked Telus Nokia Lumia 800 with 500mb of data with Rogers. However, everything works perfectly except whatsapp, which only works on wifi.
I tried resetting, reinserting the sim card, updating the network, reinstalling whatsapp, I tried different APNs and still nothing. I even went so far as to change her bb data into regular data and it still wouldn't work.
Any ideas? Anyone have similar issues? Thanks.
Also, any Rogers employee know the official Rogers APN for Windows 7.5?

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[Q] i9100 unlock, but cant use other networks

A couple of months ago I flashed the pre-release of 4.1.2. afterwards It wouldn't let me use 3 simcard.
I used the suggested apps of Google market and they all display unlock for all locks, I have also looked at the nv_data.bin and that also shows unlocked (00 in all the right places).
I have tried all UK Sims.
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[Q] New Tethering Issue With Refarmed T-Mobile LTE and unlocked Rogers Lumia

I pay for T-Mobile (US, on a Rogers Lumia) tethering, and it's been working great for me on HSPA+. Had to do the keyboard trick a few times to get it working since I installed Access Point some time ago, but otherwise fine.
A few days ago my area got refarmed with LTE, which gives a new indicator by the signal bar ('LTE') and also is resulting in some nice speeds.
The problem is, it's creating a new tethering issue. When I'm on an LTE signal and try to enable Internet Sharing, I get a message about 'not having a cell connection'. I do seem to have one, as I can make and receive calls just fine, and data works fine as well. This is a new message. If I'm in an area with just HSPA+ sharing works again.
Is this a Rogers ROM restriction, an Access Point restriction, or an issue on Tmo's end? Hopefully not the latter, I don't think I'm going to get anywhere with a rep on this issue.
Don't install Access Point app, it disables the internet sharing option.
rush_ad said:
Don't install Access Point app, it disables the internet sharing option.
Click to expand...
Click to collapse
Yeah, I realize that, and have been able to get around that message with the 'foreign keyboard' hack, but the message I'm getting now is different than that one, and the hack doesn't affect it.
phanboy4 said:
Yeah, I realize that, and have been able to get around that message with the 'foreign keyboard' hack, but the message I'm getting now is different than that one, and the hack doesn't affect it.
Click to expand...
Click to collapse
Factory reset the phone, didn't install access point, same issue. I can enable tethering on 4G but as soon as I get an LTE signal, tethering is blocked in the Internet Sharing settings page with a message saying "no cell connection found" or something similar, even though I have both a working LTE connection and cell connection on the phone.
Rogers ROM issue, maybe?
Factory reset doesn't help?
phanboy4 said:
Factory reset the phone, didn't install access point, same issue. I can enable tethering on 4G but as soon as I get an LTE signal, tethering is blocked in the Internet Sharing settings page with a message saying "no cell connection found" or something similar, even though I have both a working LTE connection and cell connection on the phone.
Rogers ROM issue, maybe?
Click to expand...
Click to collapse
I was thinking of doing a factory reset until I read this.
Has anyone found a workaround? I tried doing the tricks like resetting the APN or putting in a dummy APN and still, no joy.
Is this a Rogers ROM issue and is there an alternative to get Internet Sharing AND MMS working at the same time (other than the purchase of another phone)? TIA
N900B said:
I was thinking of doing a factory reset until I read this.
Has anyone found a workaround? I tried doing the tricks like resetting the APN or putting in a dummy APN and still, no joy.
Is this a Rogers ROM issue and is there an alternative to get Internet Sharing AND MMS working at the same time (other than the purchase of another phone)? TIA
Click to expand...
Click to collapse
I don't recall having MMS issues, though it's possible I never recieved any. The tethering fix I finally settled on was just switching back to '3G' in the cellular settings, which gets me 4G HSPA+ tethering which was good enough for my purposes. It's almost certainly a restriction of the Rogers ROM.
phanboy4 said:
I don't recall having MMS issues, though it's possible I never recieved any. The tethering fix I finally settled on was just switching back to '3G' in the cellular settings, which gets me 4G HSPA+ tethering which was good enough for my purposes. It's almost certainly a restriction of the Rogers ROM.
Click to expand...
Click to collapse
I tried the 3G tethering with reboot and it still gives me the upsell message.
Are there other ROMs that will work with the Rogers Lumia 920? Or will that brick the phone?
I remember with the Lumia 900 I could use a Mexican Firmware to get MMS and Tethering that worked great but I heard (months ago) of people bricking their Rogers 920s by putting on AT&T ROMs.
N900B said:
I tried the 3G tethering with reboot and it still gives me the upsell message.
Click to expand...
Click to collapse
Do you get an upsell message, or a "cellular data not enabled" message?
For the former, installing and then removing a foreign language keyboard update via the keyboard settings will still work, if you actually do have T-Mobile tethering on your line. You still won't be able to tether on LTE though, because you'll get the "cellular connection not enabled message".
N900B said:
Are there other ROMs that will work with the Rogers Lumia 920? Or will that brick the phone?
I remember with the Lumia 900 I could use a Mexican Firmware to get MMS and Tethering that worked great but I heard (months ago) of people bricking their Rogers 920s by putting on AT&T ROMs.
Click to expand...
Click to collapse
I've heard of people having success with the Euro Dev firmware, if you have an unlocked phone. Though after Nokia's locking-down of Naviform it's going to be harder to find that. And no, don't flash an AT&T ROM, it will screw you up.
phanboy4 said:
Do you get an upsell message, or a "cellular data not enabled" message?
For the former, installing and then removing a foreign language keyboard update via the keyboard settings will still work, if you actually do have T-Mobile tethering on your line. You still won't be able to tether on LTE though, because you'll get the "cellular connection not enabled message".
I've heard of people having success with the Euro Dev firmware, if you have an unlocked phone. Though after Nokia's locking-down of Naviform it's going to be harder to find that. And no, don't flash an AT&T ROM, it will screw you up.
Click to expand...
Click to collapse
Thanks so much for taking the time to respond.
The keyboard trick used to work perfectly but no longer works for me (I tried adding different ones and restarting, no joy).
I do pay for 500MB of tethering on T-Mobile USA and they insist it should work when I call. There is a problem with the phone that reads: "Add Internet sharing? Your current data plan doesn't include Internet sharing. Do you want to open an app from your mobile operator to add it? Internet sharing uses your cellular data and may incur additional charges 'yes' 'no'".
I didn't hear about Nokia locking down Naviform. Lame. Maybe I can find someone who has a copy that can do the firmware update for me.
Euro Dev firmware might be an option if I can find Naviform. Have to re-install Windows on my Mac Laptop via Bootcamp. Think I have to do a bit of work to pull one of the two hard drives and re-install the DVD drive which I pulled out a few weeks ago to have more space. Sadly, I deleted my Windows partition. :silly:
However... I never installed Access Point on my wife's Lumia 920 and her sharing works (though no reliable MMS). I may just swap phones with her since she never uses internet sharing.
one of the OTA updates fixed this

Unlocked ATT phone in China - cannot get data to work

I have an unlocked ATT One X+, it's stock rooted. I'm traveling in China right now and trying to get a SIM card to work... calls work fine, but data does not.
Mobile Data is ON
I've tried turning Data Roaming both On and OFF
Tried rebooting phone of course
Any thoughts/suggestions?
Thanks!
solution
mattyrock21 said:
I have an unlocked ATT One X+, it's stock rooted. I'm traveling in China right now and trying to get a SIM card to work... calls work fine, but data does not.
Mobile Data is ON
I've tried turning Data Roaming both On and OFF
Tried rebooting phone of course
Any thoughts/suggestions?
Thanks!
Click to expand...
Click to collapse
Ended up figuring this one out. If I try a new SIM card long enough, eventually the network provider texts a message to the phone with information about setting up the APN (Access Point Name) for the mobile data connection. I've never had to deal with that before, so it was new to me.
All I had to do to go to the Access Point Name ('APN') settings and change the Authentication Type from its default 'Not Set' to 'None'. After that, my internet is working fine.
It would appear this may be an issue common to a number of Chinese phones, so hopefully this will be of use to other people in the same situation.

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i forgot to mention i can still text and make calls . just no mobile data

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