Hi all, I have a very serious problem here. Please help me out.
Whenever I am using my phone for more than around 10-15 mins continuously, even though battery is around 80-85%, I lose network all of a sudden, the phone flickers or flashes or blinks for a moment and shuts down all of a sudden. When I try to boot it again, it says battery low and many times, it wont boot only. When it is about to be botted only it gets turned off. the solution is to connect to charger when it shuts down. At first, on connecting, it shows zero battery, and immediately battery level will be restored to the previous level, after blinking again in the charging screen and then only I can turn it on. What is the issue?
I also tried wiping data/factory reset.. Wipe cache and dalvik wipes repeatedly. Tried many roms like resurrection 2.6, 3.01, XWLPM stock rom, Salman ROM, etc. The same issue happens in all the roms as well.
Somebody do reply!
Sent from my GT-I9100 using xda app-developers app
That sounds serious, have you tried sending it to the customer service? It's helpful if you're still on warranty..
Sent from my GT-I9100 using xda premium
well do one thing- try flashing another kernel too- anything will do - siyah maybe. 1% chance of it working..
and if it doesn't, what this means is that it is most probably a hardware issue- and you would need to get your phone checked in the service center.
Have you tried a different battery?
Sent from........Somewhere In Time
Maybe battery failure! try with a different battery if no change and everything was like before then I suggest you to send it to customer service as soon as possible.
Same thing for Stock
I experienced the same thing on Stock samsung unrooted rom 4.0.3
I suddenly found that my phone is not responding and is heated up too much, I quickly removed the battery and after letting it to cool off restarted it.
Was amazed to see battery came down to 20% from 80%, Post this incident it is working fine
Now I have tried multiple kernels and Roms and it still is working awesomely on everything I throw at it
saywhatt said:
That sounds serious, have you tried sending it to the customer service? It's helpful if you're still on warranty..
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
sendsmsdad said:
well do one thing- try flashing another kernel too- anything will do - siyah maybe. 1% chance of it working..
and if it doesn't, what this means is that it is most probably a hardware issue- and you would need to get your phone checked in the service center.
Click to expand...
Click to collapse
tylerdurdin said:
Have you tried a different battery?
Sent from........Somewhere In Time
Click to expand...
Click to collapse
ercxar said:
Maybe battery failure! try with a different battery if no change and everything was like before then I suggest you to send it to customer service as soon as possible.
Click to expand...
Click to collapse
sirajuddin said:
I experienced the same thing on Stock samsung unrooted rom 4.0.3
I suddenly found that my phone is not responding and is heated up too much, I quickly removed the battery and after letting it to cool off restarted it.
Was amazed to see battery came down to 20% from 80%, Post this incident it is working fine
Now I have tried multiple kernels and Roms and it still is working awesomely on everything I throw at it
Click to expand...
Click to collapse
Thanks for the replies
Turns out its some battery problem. I swapped mine with a friend's battery. He is facing the same issues now and I am not facing any issue. In ebay and flipkart, it shows original battery costs just 559 Rs(around 10$). Is the original battery available for such a cheap price? Or is it not genuine?
It sounds suspiciously cheap.. mmmmm. You should try going for the legit 2000mAh from samsung longer battery life haha so much win
Sent from my GT-I9100 using xda premium
saywhatt said:
It sounds suspiciously cheap.. mmmmm. You should try going for the legit 2000mAh from samsung longer battery life haha so much win
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
where can I buy it online?
Well u could try ebay, but u gotta be careful, it could be a total hoax. I recommend u buy it in samsung or some official retailers
just a girl addicted to android
Hi yashwanthms,
Just to let you know, currently I'm facing exactly the same issue.
During or after using camera, gps or usage of data, the screen flickers and then after a few seconds it freezes and shuts down. Switching it on doesn't work, because it thinks the battery is dead while still having 50% left or something like that. It does however work when it is plugged into power.
Thanks for your reply of your battery replacement. I will try the same thing and see if it works out.
Still a question though: did you buy a new battery and what were your results afterwards?
Kind Regards,
Ahsimmis
same issue here
After reading above posts, I'm sure it is a battery issue. I use hotspot and GPS a lot which is why I've to charge a lot and charge while docked to car cigarette lighter too, no wonder the battery didn't last more than a year. Will buy a new battery tomorrow and post the result here.
yashwanthms said:
where can I buy it online?
Click to expand...
Click to collapse
try amazon
yashwanthms said:
Hi all, I have a very serious problem here. Please help me out.
Whenever I am using my phone for more than around 10-15 mins continuously, even though battery is around 80-85%, I lose network all of a sudden, the phone flickers or flashes or blinks for a moment and shuts down all of a sudden. When I try to boot it again, it says battery low and many times, it wont boot only. When it is about to be botted only it gets turned off. the solution is to connect to charger when it shuts down. At first, on connecting, it shows zero battery, and immediately battery level will be restored to the previous level, after blinking again in the charging screen and then only I can turn it on. What is the issue?
I also tried wiping data/factory reset.. Wipe cache and dalvik wipes repeatedly. Tried many roms like resurrection 2.6, 3.01, XWLPM stock rom, Salman ROM, etc. The same issue happens in all the roms as well.
Click to expand...
Click to collapse
\
Like others said, I think it's battery problem. Do not use cheap unreliable batteries, nor leave your phone charging after 100% charged for a long time. This would affect your battery performance. Experienced that using my back-up battery, from 25%, sudden shutdown. My original battery would alert me first "Battery is now low, please recharge now". The back-up won't.
This is to confirm that I've purchased a new battery from Samsung franchise store. It is doing fine.
Cost me Rs.800 which is like $18. The store didn't have any retail battery in stock but they provided me one from one of the phones on display. I'm not sure if I did the right thing by taking it but I needed one badly and none of the stores I went to had any in stock for retail (there are like 15 of them in a 2km radius)
This is happening to both mine and my wife's Galaxy S II's. Screen flickers, shuts down, comes back with zero battery, plug it in to charge for a few minutes, suddenly back to ~80%. I've also found the phone is hot when this happens, pulled the battery and its NOT the battery that is hot, the phone itself is (feels hottest right below the camera, just above the battery port).
I ordered a replacement battery for her and it cleared the issue for about 2 weeks but now its happening again. The replacement was a genuine Samsung OEM, same maH, same part number.
My phone is rooted with a custom ICS kernel, her's is factory ICS.
I've ordered a new battery for my phone too to try, but I'm not convinced its solely a battery issue.
Staxeon said:
This is happening to both mine and my wife's Galaxy S II's. Screen flickers, shuts down, comes back with zero battery, plug it in to charge for a few minutes, suddenly back to ~80%. I've also found the phone is hot when this happens, pulled the battery and its NOT the battery that is hot, the phone itself is (feels hottest right below the camera, just above the battery port).
I ordered a replacement battery for her and it cleared the issue for about 2 weeks but now its happening again. The replacement was a genuine Samsung OEM, same maH, same part number.
My phone is rooted with a custom ICS kernel, her's is factory ICS.
I've ordered a new battery for my phone too to try, but I'm not convinced its solely a battery issue.
Click to expand...
Click to collapse
I have the same problem, change the battery with new one but still it happens & I am afraid it may be hardware!
Phone is not root & running official rom 4.0.4
I have changed battery and now it works ok. But yesterday, the phone freezed and became very hot. I rebooted it and then the battery level decreased high. After that it works ok again.
same problem
hi there,
I am having the same problem as on the OP. Have already ordered a new battery, because my warranty expired on sep 15th and I was on holidays outside my city and without the invoice
do you have any feedback about changing the battery?
thanks.
Related
Just rooted, overclocked, now when i power off it simply turns on 2 sec after.
How come? Anyone know?
Reflash your kernel, see if it continues.
seshmaru said:
Reflash your kernel, see if it continues.
Click to expand...
Click to collapse
Just did with odin and tried to power off again, it turns on.
Any other ideas?
Pulled my battery to shut it off.
Started the phone, shut it off, and it stayed off. Weird!
Thanks for your help.
its not off, it's underclocked so low it can't even wake up the screen, higher your min clock speed to 600 and see if it still happens, of try removing setcpu or that other one that starts with a T.. whichever you use
Sent from my GT-I9003 using XDA App
stephaneseguin00 said:
Just rooted, overclocked, now when i power off it simply turns on 2 sec after.
How come? Anyone know?
Click to expand...
Click to collapse
I have the same problem, instead of switching off it just reboots, even if I power off from recovery.
What kernel are you using. I'm using Ninphetamine 2.0.5, with VillainROM 2.4.2, with Black Android Theme.
I'd rather not pull the battery, after seeing how flimsy the battery cover when I put it on first, I decided I'd try to avoid fiddling with it if at all possible
ZagatoDB7 said:
I'd rather not pull the battery, after seeing how flimsy the battery cover when I put it on first, I decided I'd try to avoid fiddling with it if at all possible
Click to expand...
Click to collapse
I was a bit shocked by the battery cover when I first got it, but look how wrong we were...
ZagatoDB7 said:
I have the same problem, instead of switching off it just reboots, even if I power off from recovery.
What kernel are you using. I'm using Ninphetamine 2.0.5, with VillainROM 2.4.2, with Black Android Theme.
I'd rather not pull the battery, after seeing how flimsy the battery cover when I put it on first, I decided I'd try to avoid fiddling with it if at all possible
Click to expand...
Click to collapse
Well let me tell you about a little secret: if you hold the power button for 10 seconds the phone will shutdown instantly no matter what.
I have the same problem too, it's very frustrating...
seshmaru said:
Well let me tell you about a little secret: if you hold the power button for 10 seconds the phone will shutdown instantly no matter what.
Click to expand...
Click to collapse
Doesn't work: it turns off, stays off for 2 seconds en boots up again.
I got same problem. Never flashed, never rooted. Got original 2.3.3.
I think I#ll try to flash it to fix it.
got a similar problem. probably not related. after unplugging it from a full charge, the phone kept making the "USB connected" sound. when turned off, it would do one of two things: display the big battery charging indicator while flashing the overheat indicator or turn itself back on.
while powered on, the battery icon will change from charging to not charging. I checked the USB socket and doesn't seem to be malfunctioning and there isn't anything shorting out the contacts. so far now, the battery level is at 87 percent after 48 minutes not in use. and now it's not making the sound anymore. I suppose the battery is malfunctioning.
lotacus said:
got a similar problem. probably not related. after unplugging it from a full charge, the phone kept making the "USB connected" sound. when turned off, it would do one of two things: display the big battery charging indicator while flashing the overheat indicator or turn itself back on.
while powered on, the battery icon will change from charging to not charging. I checked the USB socket and doesn't seem to be malfunctioning and there isn't anything shorting out the contacts. so far now, the battery level is at 87 percent after 48 minutes not in use. and now it's not making the sound anymore. I suppose the battery is malfunctioning.
Click to expand...
Click to collapse
I got a mixed-up thing of the issues on this topic..
When I take off the power socket, the symbol that shows "charging" remains there, and also, it is completely impossible to turn off the phone..
Whenever I turn it off, hard, or standard mode, it turns on again after 2 seconds..
And even if I remove the battery, I put it on again, and then it's back on in 3 sec....
Uh, and when I plug the charger in, when the battery is completely discharged, I have to take it out and back in , several times, before anything appears on screen, and even when it does, there is a temperature warning sign , and a yellow one which usually appear...
I'm getting very frustrated since I just paid 5000 nok (920 USD) for this phone..
And while I really begun to like Android, I guess I'll have to switch back to iPhone with a 4S, or to some better android device, since yes, the gs2 is cool , but I can't stand such issues, since I do run business things, and the phone is of vital importance for me, and not just a console/browsing crap.
Has anyone got any solution on this issue?
It would be crap if I had to send it to service, since it would take a lot of time, and I would have then to buy another temporary phone in the meanwhile...
PLEASE, HELP!
I had this problem, i cleaned the USB port out but that didn't stop it, but i think it helped. I then drained the battery to nothing and it has now stoppped. It's a battery problem, as it didn't switch off like it does when it hits low battery it just died. The battery readings were also inacurrate and every now and then it would do a weird thing like flashing it was charging, but it wasn't. I tried software etc.. and clean wipe before i tried the hardware, so it wasn't the rom i was running. I think the battery is on it's way out, so I've bought a new one.
parker7 said:
I had this problem, i cleaned the USB port out but that didn't stop it, but i think it helped. I then drained the battery to nothing and it has now stoppped. It's a battery problem, as it didn't switch off like it does when it hits low battery it just died. The battery readings were also inacurrate and every now and then it would do a weird thing like flashing it was charging, but it wasn't. I tried software etc.. and clean wipe before i tried the hardware, so it wasn't the rom i was running. I think the battery is on it's way out, so I've bought a new one.
Click to expand...
Click to collapse
Did this actually help? I had all the symptoms everyone has been describing and sent it to Samsung for repair. Their response was that the phone was stuck trying to download a PRL update, but as soon as I got the phone back from them and charged my battery to 100%, removing the phone from the charger caused everything to start again. I'm not entirely sure it is the battery, but have no other ideas.
USB charging port is dead.
Buy a new one on ebay and replace it.
http://youtu.be/sBtEz6sWzZY
erredsha the
Hi all.
Had similar problems about one month after getting my s2. I have unlocked sim card, rooted it and flashed some kernel, shyah i think. And left it with stock rom (Android 4.0). As it was under warranty i reverted completely to stock and took it to the carrier. After one day got it back but they said it had no problem. The fact is that i could in fact turn it off again. After a few days it was back so i flashed a custom rom (resurrection remix at that time) and never had it again.
Now I'm with alliancerom and apolo kernel for a few months and never had it again.
This is now happening on my replacement phone! I got the first phone replaced because it wasn't charging but now it's happening again on the replacement. It seems to only happen when the battery gets to 20% or lower. When it does this, it doesn't matter if it is USB or wall charging. I have been able to get the new phone to charge now twice by rebooting - one time it took three reboots. The first time it happened on my first phone the battery widget stuck on 50% and I didn't get the low battery warning and the battery went to 0 before I knew it and it took forever to begin charging again. I've been on different battery modes when it happens, so that isn't causing it.
I've mentioned this on a couple other threads and there's been others that responded it happened to them, so I thought I'd start a thread on this in case Motorola is monitoring this forum (they better be). Anyone else chime in here so we can get a feel for how widespread this may be.
Just let mine go down to 20 plugged up and its charging but im only on day one
Sent from my MB855 using XDA Premium App
beartrap said:
This is now happening on my replacement phone! I got the first phone replaced because it wasn't charging but now it's happening again on the replacement. It seems to only happen when the battery gets to 20% or lower. When it does this, it doesn't matter if it is USB or wall charging. I have been able to get the new phone to charge now twice by rebooting - one time it took three reboots. The first time it happened on my first phone the battery widget stuck on 50% and I didn't get the low battery warning and the battery went to 0 before I knew it and it took forever to begin charging again. I've been on different battery modes when it happens, so that isn't causing it.
I've mentioned this on a couple other threads and there's been others that responded it happened to them, so I thought I'd start a thread on this in case Motorola is monitoring this forum (they better be). Anyone else chime in here so we can get a feel for how widespread this may be.
Click to expand...
Click to collapse
Have you tried doing a hard reset and letting the phone sit for 20 minutes. It could be some kind of bug. I know mine had some force closes on the first day. I did a hard reset from recovery and let the phone sit at first boot. Then did a reboot and have had no problems since.
Master reset for photon 4g.
http://https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/69069/~/photon-4g---master-reset-%2F-factory-data-reset
jfdebo779 said:
Have you tried doing a hard reset and letting the phone sit for 20 minutes. It could be some kind of bug. I know mine had some force closes on the first day. I did a hard reset from recovery and let the phone sit at first boot. Then did a reboot and have had no problems since.
Click to expand...
Click to collapse
jfdebo779 said:
http://https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/69069/~/photon-4g---master-reset-%2F-factory-data-reset
Click to expand...
Click to collapse
I did a factory reset on the first phone and that didn't change this problem.
I haven't seen this problem on my phone. Best thing to do is report it to the Motorola forums and have them look at it especially if many others are experiencing the same issue.
In the mean time, you possibly could have another bad unit. Not sure why it would not charge when the battery hits 20% or lower. Also what battery widget are you using?
ericdabbs said:
I haven't seen this problem on my phone. Best thing to do is report it to the Motorola forums and have them look at it especially if many others are experiencing the same issue.
In the mean time, you possibly could have another bad unit. Not sure why it would not charge when the battery hits 20% or lower. Also what battery widget are you using?
Click to expand...
Click to collapse
Good idea on the Moto forums. I have tried Battery Monitor widget, Circle Battery widget and Battery Notifier (big text) widget. No one widget was in use or installed for every instance I had a battery charge problem, but I guess it may be more than one widget with potential interferences. Has anyone else been using any of these widgets and not experienced this problem?
@Beartrap
What battery widgets etc have you installed? Sounds like a compatability issue with something that was installed. Try using the phone completely stock with no custom widgets installed. If you can get the phone back to stock out of box condition that would be the best way to troubleshoot this problem. I doubt it's another bad phone.
tx_dbs_tx said:
@Beartrap
What battery widgets etc have you installed? Sounds like a compatability issue with something that was installed. Try using the phone completely stock with no custom widgets installed. If you can get the phone back to stock out of box condition that would be the best way to troubleshoot this problem. I doubt it's another bad phone.
Click to expand...
Click to collapse
I agree it's not a bad phone, but some bug either in the phone or installed app/widget. I'd like to know what battery widgets people are using that haven't had this issue so I know what's safe.
Not exactly related to battery widgets but i have noticed that Estrong's, Astro and File Expert file managers do not work correctly on my Photon. They don't show the full capacity of my 16gb sd card and they also don't show all the files in my download folder. So I'm thinking theirs going to be more incompatability issues with this phone until app developers get some updates rolled out for this phone.
As for battery widgets, i don't use them. I use the stock battery ifo that is included with the Photon. Sorry I can't give any help with that. but I'm pretty sure the widgets in the Android Market will not be fully compatible with the Photon. Uninstall everything you installed from the market and use your phone for a day or so and see how it acts.
I'm having the same issue, i'm not using any sorta battery widget/app, just stock(non-rooted).
Its been charging for about 4 hours today and went from 20% to 30% and its hot, really hot.
I've had it since day one and seems to match what the OP is saying about once it goes below 20-30% it has a hard time charging but like i mentioned before, mine gets toasty when its failing at charging.
Also had an issue while streaming from google music beta, went from 100 to 20% in <2 hours and once again it was hot as the devil's **** then it wouldn't charge.
cobrahicks said:
I'm having the same issue, i'm not using any sorta battery widget/app, just stock(non-rooted).
Its been charging for about 4 hours today and went from 20% to 30% and its hot, really hot.
I've had it since day one and seems to match what the OP is saying about once it goes below 20-30% it has a hard time charging but like i mentioned before, mine gets toasty when its failing at charging.
Also had an issue while using streaming from google music beta, when from 100 to 20% in <2 hours and once again it was hot as the devil's ****.
Click to expand...
Click to collapse
I did fail to mention that each time I did notice the back of the phone was pretty warm but not what I'd consider real hot. The third time this happened (on second phone), I cooled it down to room temperature and it still wouldn't charge.
beartrap said:
I did fail to mention that each time I did notice the back of the phone was pretty warm but not what I'd consider real hot. The third time this happened (on second phone), I cooled it down to room temperature and it still wouldn't charge.
Click to expand...
Click to collapse
Well it got hotter the my evo 4g ever did after flashing many roms and kernels and what not and even hotter the my pre minus when simultaneously charging and tethering. Havent had a phone get that hot before, i'll try to get a temp reading when it happens again.
Just pulled the battery little while ago and it started charging again. Seems to be hit or miss with the restarts and battery pulls the get the thing going.
I havent tried just turning it off and letting it charge past 30% yet, to see if it only does it when it on vs. when it off.
It's happened again. I was running speedtest.net repeatedly to test my radios and my battery temp climbed up to 118F. I checked if the phone would charge periodically and it did until the battery got less than 30%. It seems to be this combination that causes the malfunction. I rebooted and it charged fine, but the temp also fell to 115F, so I don't know if it was the reboot or lower temp, but at least now I know how to get it to recharge and not run th and it always charged, battery down to 0.
I tried to make this happen the other night by running quadrant repeatedly, but temps never went above 115. It always charged that night, so 115-118 is the magic number together with <30% battery.
BTW - our radios may kickass, but they also generate a lot of heat, so be on the alert to high battery temps when hitting the radios hard.
My first Photon had the problem where the battery went from 50% to DEAD immediately. I remember one time the phone was red hot to the touch right before it died, it was just idling. It wouldn't accept charge until I removed and replaced the battery.
My replacement Photon doesn't have the problem (yet) or any of the first Photon's problems. I am convinced there is a bad batch of Photons out there.
Unfortunately I'm on my second photon. I exchanged the first for this reason.
Do any of you happen to use a case with a magnet in it? I've only had this happen twice and both times it was in a case. Now it doesn't happen.
Sent from my MB855 using Tapatalk
money226 said:
Do any of you happen to use a case with a magnet in it? I've only had this happen twice and both times it was in a case. Now it doesn't happen.
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
I am using the black Sprint case, but there's no magnet in it. I do think the case may aggrevate the heat buildup so if I hit it hard again and feel it getting warm, I'll be sure to remove the case.
beartrap said:
I checked if the phone would charge periodically and it did until the battery got less than 30%. It seems to be this combination that causes the malfunction. I rebooted and it charged fine, but the temp also fell to 115F, so I don't know if it was the reboot or lower temp, but at least now I know how to get it to recharge and not run th and it always charged, battery down to 0.
Click to expand...
Click to collapse
This theory just got shot down. I hooked up the USB charging cable at 62% and 84F and it wouldn't charge. The phone recognized the connection and displayed the message it was in charge mode, but the battery in the notification bar didn't show it was charging nor did battery monitor widget. I then connected it to the OEM wall charger and cable and nothing. I rebooted and no change. I shutdown the phone and hooked it up to AC and it went into charge mode. I then booted and it's going into charge mode as it should. I'm back to square one again.
beartrap said:
Unfortunately I'm on my second photon. I exchanged the first for this reason.
Click to expand...
Click to collapse
That doesn't matter, you have every right to exchange it 283892 times until you get one that works. within the 30 days, It is in our contract. Not sure why people don't understand this. It doesn't matter where you get it, what store you get it from, Sprint, Best Buy, Radio ****, bob's electronics supply..you can get it exchanged. Personally, I wouldn't have even hesitated nor made this post, I would have just exchanged it.
Then made this post to say what happened to a photon I used to have. lol
EDIT: People need to speak up and let companies understand that you just won't settle. I come across customers everyday that just settle. I work for Comcast, talk to customers daily about things. I get, oh yea and then our internet sucks, and this doesn't work and oh yea this broke and we don't get this channel but we pay for it. My first question is, "Did you call?"....their answer, "Call who?"..or just "No". LOL I'm like, how the hell do you think stuff will get fixed if no one knows you have any problems? haha
You are the consumer, you have a lot of rights to the product you paid money for.
This is a great phone, but like all electronics some stores might get a bad shipment, it happens.
Good Luck with whatever you choose to do.
I have exchanged mine 2 times, 1 had a messed up screen, the other 1 had some problem that I couldn't make calls. So far this one is good to go! The Charm
-DJ
Hello everyone,
My sgh i777 (running one of the UCLE5 semi v# ROMS, can't remember which one xD, on siyah v3.4.3) is having a strange problem. What happened was, I put my phone on the charger on my desk, and my sister had a friend over and were messing around. Well I found my phone later in the day on the floor, and it seemed like it was more scratched then. It was still plugged into the charger at the time so I tried to turn it on. However, when I turn it on, the grey battery screen with the loading circle shows up for less than a second, and the screen turns off. Then it will do that again, flashing this screen until I unplug it from the charger. Not matter what I do, it will not get past this screen, and actually, after the screen flashes a bunch of times, you wil stop seeing the battery screen but merely a flash of light on the touchkeys and maybe the screen. I am pretty sure it is not a problem with the charger itself, and I think it may be a problem with the battery. However, my friend had an issue with his Droid (first one) where the charging port on the phone was broken and he had to use an external battery charger to charge the battery, and then it would work fine. To me, the port seems like it is not damaged, and since when I found my phone on the floor it was really hot, I really think the battery just died. I am also fairly certain that this problem is not a software issue, considering I have not tweaked anything on my phone for a few days now, and since it was working just fine before I found it on the floor. I would appreciate any feedback that you guys can give me because, like everyone else, this phone is my baby
Thanks!
Shadow12347 said:
Hello everyone,
My sgh i777 (running one of the UCLE5 semi v# ROMS, can't remember which one xD, on siyah v3.4.3) is having a strange problem. What happened was, I put my phone on the charger on my desk, and my sister had a friend over and were messing around. Well I found my phone later in the day on the floor, and it seemed like it was more scratched then. It was still plugged into the charger at the time so I tried to turn it on. However, when I turn it on, the grey battery screen with the loading circle shows up for less than a second, and the screen turns off. Then it will do that again, flashing this screen until I unplug it from the charger. Not matter what I do, it will not get past this screen, and actually, after the screen flashes a bunch of times, you wil stop seeing the battery screen but merely a flash of light on the touchkeys and maybe the screen. I am pretty sure it is not a problem with the charger itself, and I think it may be a problem with the battery. However, my friend had an issue with his Droid (first one) where the charging port on the phone was broken and he had to use an external battery charger to charge the battery, and then it would work fine. To me, the port seems like it is not damaged, and since when I found my phone on the floor it was really hot, I really think the battery just died. I am also fairly certain that this problem is not a software issue, considering I have not tweaked anything on my phone for a few days now, and since it was working just fine before I found it on the floor. I would appreciate any feedback that you guys can give me because, like everyone else, this phone is my baby
Thanks!
Click to expand...
Click to collapse
Try pulling battery for a few. put it back in. try to get into CWM and wipe cache and dalvik.
Who knows how that happened. But if you have CWM or D/L mode, your fine.
I had this exact same problem on my phone (minus ending up on the floor part). I think it is from the battery overheating. Pull the battery and let it sit for a few. I had to let mine sit out for almost 4 hours before it turned back on. It may not take that long but i would leave it out for at least an hour or 2.
Thanks for your feedback! Yeah I left the battery out of the phone overnight and when I woke up I tried it again and it still did the same thing :/
I want to get an extended battery anyway (I think I'm going to order the qcell one) and if that fixes the problem that'd be great, but if it isn't a battery problem and it could be fixed now I would love to hear how so I am not out a phone until the new battery arrives ;D
Will your phone turn on when not plugged in?
Sent from my SGH-I777 using Tapatalk 2
No it won't even show the battery screen when it isn't plugged in. It only does that with the charger. Also it won't even have the flicker of the touchkeys, just nothing haha.
Try to get another fully charged battery from a friend and see if phone will turn on, or if you have an external charger, charge up a battery and see if it turns on
Sent from my SGH-I777 using Tapatalk 2
Ok I will try that as soon as possible
I tried a different battery from a different phone (although it was still a samsung phone and the battery fit right and everything) and the same thing happened >,< nothing would happen unplugged, but as soon as I put it on the charger, the touchkeys would flash, and the screen would flicker at certain intervals. Unfortunately I think this is a more serious problem :/
Shadow12347 said:
I tried a different battery from a different phone (although it was still a samsung phone and the battery fit right and everything) and the same thing happened >,< nothing would happen unplugged, but as soon as I put it on the charger, the touchkeys would flash, and the screen would flicker at certain intervals. Unfortunately I think this is a more serious problem :/
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Click to collapse
Same happen with my friend I9100. Power Controller gone. Only service center will help.
Seems like your USB ports are bridged. I had this exact problem. If you're under Samsung's warranty, send it to them and they'll replace it. If not, MobileTechVideos could fix it for you.... Though if you're on a custom ROM then I assume you must put it to stock before sending it out to Samsung...
I got it to work haha. Go figure the one thing I did not try fixed it. -___- I was reading through some other threads and found a guy with a similar problem and he said that he left the battery IN the phone but left it UNPLUGGED. Well I did this overnight and sure enough this morning it worked xD
Reading is wonderful!
Glad you got the problem resolved.
Clay
Sent from my SGH-I777 using XDA
I have the same issue but it happened after I left phone without charge for 2 weeks but whatever I do .. I still cant get it to work
Blaze03 said:
I have the same issue but it happened after I left phone without charge for 2 weeks but whatever I do .. I still cant get it to work
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Click to collapse
mine was unused for a few weeks too. I thinking its just the battery might actually go to a battery store in my city to get a new one.
Hi,
I am very new to the Android world. Got a SGH-i777 from AT&T in US in February 2012 and had to move back to India in June. I got the unlock code from AT&T and used the device for 2 months without issues here on the local network.
Yesterday, the phone showed me a critically low battery message all of a sudden (I had fully charged it the night before) and turned off. When connected to the charger, I get the image of the battery with a yellow triangle with an exclamation mark in it.
Thinking it may be a battery issue, I took it to a local Samsung repair center and he tried using a working battery in it, but still got the same image. He suggested that it may be a motherboard isssue.
Please help !!! I am still in the AT&T contract.
It happened also with my I9100 but i just continue to charge the phone and it disappeared.. try it
Sent from my GT-I9100 using xda premium
Just a thought. There are a lot of non-nfc batteries around. Are you sure the person at the repair center used the proper battery. The I777 must have an nfc battery. Worth checking out. May still just be the battery failing.
I guess you continue charging it. Are you on a stock rom?
sent from sgh-i777 using tapatalk
r_k236 said:
It happened also with my I9100 but i just continue to charge the phone and it disappeared.. try it
Sent from my GT-I9100 using xda premium
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Click to collapse
I will certainly try it out. I will charge the phone for the entire night and check it out in the morning. Thanks for your reply. BTW< how long did you charge your I9100 when you faced this problem?
bubuty said:
I guess you continue charging it. Are you on a stock rom?
sent from sgh-i777 using tapatalk
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Click to collapse
Sorry, I am still not up to speed with the Andriod lingo,so didn't fully understand the word "stock rom" but I have not rooted the device if that's what you are asking. I will continue charging it and check after some hours. Fingers crossed..:angel:
creepyncrawly said:
Just a thought. There are a lot of non-nfc batteries around. Are you sure the person at the repair center used the proper battery. The I777 must have an nfc battery. Worth checking out. May still just be the battery failing.
Click to expand...
Click to collapse
Hmmm, I am not sure which battery he used. Will try a long continuous charge first and if it doesn't work will take it back to the repair center and check if he has an NFC battery. I hope it is just a battery problem and nothing more serious. Thanks for your reply.
An update: I charged the battery for the entire night and got a 100% charged indication in the morning. But when I disconnected the charger and tried to turn on the phone, I have the same issue. I still get the yellow triangle with the exclamation mark.
But this time around, I was able to enter the recovery mode by pressing the Volup+VolDwn+power key and I rebooted the phone from the recovery screen and it worked fine. I am able to run the downloaded apps, make calls etc.
Now, I notice 2 new things:
1) Every time I turn the phone off or when it turns off automatically (which it does very frequently since today), it doesnt restart normally. I have to enter the recovery mode to reboot the phone and make it operational
2) When the phone is turned on and when I charge it, no matter how long I charge, the charge percentage shows 78% always.I guess the only time I get a full 100% charge indication is when the phone is turned off and then charged.
All this is leading me to believe that there might be a problem in the battery. If the phone operates properly from the recovery mode, I guess there is no issue with the mother board. Any ideas?? Please suggest.
I can make some observations. Please bear in mind that anything I say is speculation, basically guess work.
From your description, it sounds like a problem with the battery charging circuitry. It doesn't sound like just the battery itself, but that is the easiest thing to test, by getting a new or at least different battery and trying it.
As far as the battery circuitry, it could be either a hardware failure problem, or a firmware problem. Are you still running stock firmware or have you customized the phone? And which firmware version does it have? If I had the phone, I would reflash the stock firmware to see if the charging issue clears up. If that didn't fix the issue, then I would suspect some form of hardware failure.
creepyncrawly said:
Just a thought. There are a lot of non-nfc batteries around. Are you sure the person at the repair center used the proper battery. The I777 must have an nfc battery. Worth checking out. May still just be the battery failing.
Click to expand...
Click to collapse
Is that something common? I have had an extended battery for about a week with no issues. As far as I know, it does not have intergrated NFC antenna (or chip...seems a subject of debate whether or not stock batter contains just the antenna or chip too). Anyway, I bought the batterny knowing the feature wasn't there. Unless by some fluke a tthe time of order I happened to get an updated version of the battery, but I seriously doubt it as there is not any indication on the battery itself that it does, aside from having 4 prongs. Which leads me to believe with the right materials I can create my own antenna and slap it on there....assuming people are wring with the whole chip thing. Just thought I'd mention since I don't have NFC and don't have that problem...and now curious as to why you suspect it for affect battery charge and the sort.
Is there anyone facing the issue of there phone seemingly powering off but its still running and gets really hot ad you can see in the graph (also unable to wake phone up, but i know its on because it takes a good few seconds of holding the power button to turn it back on so to say) WITH CHUNKS OF BATTERY DRAIN!, ive wiped data, all caches, flashed different roms, different kernals formated SD, calibrated the battery, reset the fuel gauge chip, the lot but yet it still happens and draining massive battery percentages? It might happen twice a day, or once every two days... anytime!
Sent from my GT-I9100 using xda app-developers app
Another battery perhaps?
Sent from the little guy
Try using a different battery or calibrate the fuel gauge. Search the forum about it, these kind of threads pop up every other day.
Sent from my digital submersible hovercraft.
Hey dudes, yeah i tried a new battery and the fuel gauge chip already but it still happens i also bought betterbatterystats but it doesn't work on the ROM I'm using (jellybam 6.3)
Sent from my GT-I9100 using xda app-developers app
Jellybam? Flash another ROM.
Sent from the little guy
I updated my phone from gingerbread to ICS via kies, from there i flashed from stock ICS to a couple versions of resurrection remix, then to jellybam, and its been happening since i originally updated via kies
Sent from my GT-I9100 using xda app-developers app
Flash another ROM.
Sent from the little guy
Duplicate threads:
http://forum.xda-developers.com/showthread.php?t=2145124 "PLEASE HELP! Screen Flickering and S2 shuts down, already changed the battery."
http://forum.xda-developers.com/showthread.php?t=2169341 "S2 "powering" itself down with battery drain PLZ HLP!"
http://forum.xda-developers.com/showthread.php?t=2089248 "Battery problems after fleshing custom rom"
Looks like a lot of ppl are having this problem after going to JB.
I had same issues in my case it was ext sdcard. After changing sdcard everything is fine.
I am having the same issue! Galaxy S2 canadian international version (I9100M) with VirginMobile. I upgraded to stock JellyBean after flashing CM9 to stock ICS in order to upgrade from stock ICS to stock JellyBean via Kies.
When it happends, I can't wake the phone. The battery gets hot. I need to remove the battery in order to reboot. Also, it seems that my device is in a constant reboot cycle. Everytime I power it down it reboots, same goes when I remove the battery and put it back in, no need to touch the power button that the device is already booting. I went from about 70% down to 15%!
I can't post pictures now (seems that I need 10 message to do that).
I tried to remove my external 32gb SDCard. Will report if it changes anything!
Factory reset if you're able to get into recovery.
Sent from the little guy
I noticed my battery appears to have swollen slightly on both sides.
This is a very random thought - what if one something we've flashed (leaked ROM, bad kernel, ?) allowed the battery to be overcharged and has damaged it, or the battery controller permanently? Hence why we're all having problems.
Today my phone wouldn't finish turning on without the charger plugged in, despite saying it had ~25% battery life, it would turn off just after or just before entering the SIMcard unlock PIN.
battery swollen = near battery death
Sent from the little guy
Im also having this same problem with my battery, and I bought a new battery today but it still showed the ridiculous remaining times and even shut down on me again even tho this is a new battery, i changed to JB 4.1.2 when this started happening and i tried reflashing it with official JB through Kies but the problem is still there so it has to be something with the JB firmware itself but what exactly is causing it i dont know.
A lil help with solving this will be greatly appreciated cause it is getting frustrating having a battery at 100% but the time on the battery status shows only (2 - what ever random weird time it has) minutes remaining until it shuts down.
gennocyde said:
Im also having this same problem with my battery, and I bought a new battery today but it still showed the ridiculous remaining times and even shut down on me again even tho this is a new battery, i changed to JB 4.1.2 when this started happening and i tried reflashing it with official JB through Kies but the problem is still there so it has to be something with the JB firmware itself but what exactly is causing it i dont know.
A lil help with solving this will be greatly appreciated cause it is getting frustrating having a battery at 100% but the time on the battery status shows only (2 - what ever random weird time it has) minutes remaining until it shuts down.
Click to expand...
Click to collapse
I've been experiencing the same problem with my SGS2's battery and noticed that it is getting bloated. I purchased a new one to prevent severe damage on my mobile phone.
gennocyde said:
Im also having this same problem with my battery, and I bought a new battery today but it still showed the ridiculous remaining times and even shut down on me again even tho this is a new battery, i changed to JB 4.1.2 when this started happening and i tried reflashing it with official JB through Kies but the problem is still there so it has to be something with the JB firmware itself but what exactly is causing it i dont know.
A lil help with solving this will be greatly appreciated cause it is getting frustrating having a battery at 100% but the time on the battery status shows only (2 - what ever random weird time it has) minutes remaining until it shuts down.
Click to expand...
Click to collapse
I've been experiencing the same problem with my SGS2's battery and noticed that it is getting bloated. I purchased a new one to prevent severe damage on my mobile phone.
ielle227 said:
I've been experiencing the same problem with my SGS2's battery and noticed that it is getting bloated. I purchased a new one to prevent severe damage on my mobile phone.
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Click to collapse
It's worse enough you post this on every battery related tread, now you're posting it twice on the same tread? Why?
Sent from my gt-9100 powered by dorimanx
You can thank me if i helped you
DubAholic said:
It's worse enough you post this on every battery related tread, now you're posting it twice on the same tread? Why?
Sent from my gt-9100 powered by dorimanx
You can thank me if i helped you
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Click to collapse
i'm sorry, i did not notice that i've posted it twice on the same thread.
ielle227 said:
i'm sorry, i did not notice that i've posted it twice on the same thread.
Click to expand...
Click to collapse
It's enough to post it on 1 battery related tread, you're not helping anyone by posting it on every tread
Normally people search before they post, so if they have the same problem as you they will notice your post even if it's on only 1 battery related tread
Sent from my gt-9100 powered by dorimanx
You can thank me if i helped you
DubAholic said:
It's enough to post it on 1 battery related tread, you're not helping anyone by posting it on every tread
Normally people search before they post, so if they have the same problem as you they will notice your post even if it's on only 1 battery related tread
Sent from my gt-9100 powered by dorimanx
You can thank me if i helped you
Click to expand...
Click to collapse
thanks for the feedback, haha.. :silly: