Looking for advice... - Asus Eee Pad Transformer Prime

Hey all, I've had my Prime since Christmas, and I really haven't used it because of the WiFi issue. It was purchased from GameStop. The WiFi is horrible when I try to take it out and use it in locations that I have great WiFi signal with on my phone. The lack of GPS is also annoying, but those are really my only two plights with it at this moment.
So I guess my question is, what should I do? Is Asus doing anything lately to rectify the WiFi and GPS issues, or am I SOL? It's unfortunate, but in retrospect, I should have probably gotten an iPad.
Any help would be infinitely appreciated.

Smitherines said:
Hey all, I've had my Prime since Christmas, and I really haven't used it because of the WiFi issue. It was purchased from GameStop. The WiFi is horrible when I try to take it out and use it in locations that I have great WiFi signal with on my phone. The lack of GPS is also annoying, but those are really my only two plights with it at this moment.
So I guess my question is, what should I do? Is Asus doing anything lately to rectify the WiFi and GPS issues, or am I SOL? It's unfortunate, but in retrospect, I should have probably gotten an iPad.
Any help would be infinitely appreciated.
Click to expand...
Click to collapse
There is no, and will be no fix for the wifi issue.

Smitherines said:
Hey all, I've had my Prime since Christmas, and I really haven't used it because of the WiFi issue. It was purchased from GameStop. The WiFi is horrible when I try to take it out and use it in locations that I have great WiFi signal with on my phone. The lack of GPS is also annoying, but those are really my only two plights with it at this moment.
So I guess my question is, what should I do? Is Asus doing anything lately to rectify the WiFi and GPS issues, or am I SOL? It's unfortunate, but in retrospect, I should have probably gotten an iPad.
Any help would be infinitely appreciated.
Click to expand...
Click to collapse
You can mod your backplate. Other than that, you are SOL.

Smitherines said:
Hey all, I've had my Prime since Christmas, and I really haven't used it because of the WiFi issue. It was purchased from GameStop. The WiFi is horrible when I try to take it out and use it in locations that I have great WiFi signal with on my phone. The lack of GPS is also annoying, but those are really my only two plights with it at this moment.
So I guess my question is, what should I do? Is Asus doing anything lately to rectify the WiFi and GPS issues, or am I SOL? It's unfortunate, but in retrospect, I should have probably gotten an iPad.
Any help would be infinitely appreciated.
Click to expand...
Click to collapse
I opened my prime and improved my wifi drastically (and gps depending on rom since I am unlocked)
http://forum.xda-developers.com/showthread.php?t=1474391&page=108
http://forum.xda-developers.com/showthread.php?t=1474391&page=109
In this picture the x is on my wifi router (wrt54g) and the circle is where I downloaded dropbox so I could show my neighbor pictures of my kid flying a kite. Before I modded my prime I could not get connected on my back patio.

Nothing to do other than accept the fact that you've been screwed by ****ty Asus, like the rest of us.

whycali said:
I opened my prime and improved my wifi drastically (and gps depending on rom since I am unlocked)
http://forum.xda-developers.com/showthread.php?t=1474391&page=108
http://forum.xda-developers.com/showthread.php?t=1474391&page=109
In this picture the x is on my wifi router (wrt54g) and the circle is where I downloaded dropbox so I could show my neighbor pictures of my kid flying a kite. Before I modded my prime I could not get connected on my back patio.
Click to expand...
Click to collapse
Interesting. whycali, would you mind indulging on the modification more? I'm having a hard time understanding exactly what you did. Also, how hard was it to pull the back panel off? I'd imagine that there's no way to retain the warranty at that point as well, correct?

delete.
delete.

Smitherines said:
Interesting. whycali, would you mind indulging on the modification more? I'm having a hard time understanding exactly what you did. Also, how hard was it to pull the back panel off? I'd imagine that there's no way to retain the warranty at that point as well, correct?
Click to expand...
Click to collapse
Of course the warranty is voided but thats up to somebody else to prove it happened and reversing this process is actually easier than doing it because the only thing holding it in is pressure.
I used the video here to open my prime.
http://forum.xda-developers.com/showthread.php?t=1479664
I turned off the main power switch (internal dip switch)
I disconnected the 3 ribbon cables holding the screen to the backplate so I would have room to work. (there are instructions on how to do this in the above post)
I removed the gap between the 3 backplate ground points and the shell beneath them (pushed down the spongy stuff)
I cut 3 small pieces of braided desoldering tape. I laid them on the top edge of the ground points (as shown in the pictures)
I reconnected the ribbon cables.
I turned on the main power switch.
I carefully (so I would not disturb the new unsecured ground points) put the face plate back on (top edge slides in first the rest of the clips snap back into place).

Related

Some new issues. Time to RMA yet?

Hey peeps,
Just received my TFP on the 23rd from a Gamestop pre-order and I've had a few issues that I'm not seeing in other threads. Namely, the foremost glass panel of my prime is loose in the bottom right corner but also the wifi has unique issues which I will describe below. Out of the box I also had a scratch on the back which I wouldn't have minded but these other problems just seem like too much.
I read lots of reports of wifi problems, supposedly caused by the dual antennae in the prime, but I seem to have an issue which other users have not reported (to my knowledge. please correct me if I'm wrong.) My wifi connects and reaches the correct speeds in speed tests (15-18mbps). Yet, it disconnects every 10 seconds. I tried disabling the "Wi-fi Disconnect Policy" but to no avail. This is especially annoying since each time it disconnects it pops up a small notification saying it has disconnected and "weather information will not be availible."
To summarize:
- Scratched out of the box.
- Loose glass panel on the front.
- Wifi disconnecting constantly. (DL/UL speeds are fine)
If you are an owner of the prime: Do you have any of these issues?
I'm really wanting to RMA, return, or get a new unit at this point. Such a hassle...gotta travel into NYC to return to GameStop.
Only have the loose glass panel issue
sorry to hear the issues. that wifi one you described is a new one. since I received my prime on the 22nd, it has stayed connected to my wifi nonstop. hasn't disconnected once. I'd say reset the prime and reset the router or wifi connection and see if that resolves the issue. if it doesn't, just exchange it. good luck
It could be because it has been reopened to add/replace the second antenna and has not been closed properly? Would also explain the scratches.
thatguych4rlie said:
Hey peeps,
Just received my TFP on the 23rd from a Gamestop pre-order and I've had a few issues that I'm not seeing in other threads. Namely, the foremost glass panel of my prime is loose in the bottom right corner but also the wifi has unique issues which I will describe below. Out of the box I also had a scratch on the back which I wouldn't have minded but these other problems just seem like too much.
I read lots of reports of wifi problems, supposedly caused by the dual antennae in the prime, but I seem to have an issue which other users have not reported (to my knowledge. please correct me if I'm wrong.) My wifi connects and reaches the correct speeds in speed tests (15-18mbps). Yet, it disconnects every 10 seconds. I tried disabling the "Wi-fi Disconnect Policy" but to no avail. This is especially annoying since each time it disconnects it pops up a small notification saying it has disconnected and "weather information will not be availible."
To summarize:
- Scratched out of the box.
- Loose glass panel on the front.
- Wifi disconnecting constantly. (DL/UL speeds are fine)
If you are an owner of the prime: Do you have any of these issues?
I'm really wanting to RMA, return, or get a new unit at this point. Such a hassle...gotta travel into NYC to return to GameStop.
Click to expand...
Click to collapse
mine doesnt disconnect totally but it does studder sometimes for a second i notice when running speedtests the progress bar just hangs for a second and then continues it def seems like some quality issues with the wireless they stuck in these things
demandarin said:
sorry to hear the issues. that wifi one you described is a new one. since I received my prime on the 22nd, it has stayed connected to my wifi nonstop. hasn't disconnected once. I'd say reset the prime and reset the router or wifi connection and see if that resolves the issue. if it doesn't, just exchange it. good luck
Click to expand...
Click to collapse
So disappointing too. I've really been looking forward to using it and despite being a joy in my life...I think getting back $500 and just holding out for CES or a new desktop PC might be in order.
How are you enjoying yours? Any issues to speak of?
JoeyLe said:
It could be because it has been reopened to add/replace the second antenna and has not been closed properly? Would also explain the scratches.
Click to expand...
Click to collapse
Oh. Hmm. I hadn't thought of that. I hope they didn't do that. So cheap.
Only is issue i have is GPS not locking any sattelites but no bigdeal, For the gps i used blutooth over gps it works flawless just incase want to use navigation, wifi works now for me since i disconnected one of my router upstairs., for now i used one router for whole house, so far so good.
Sent from my Transformer Prime TF201 using Tapatalk
erick0423 said:
Only is issue i have is GPS not locking any sattelites but no bigdeal, For the gps i used blutooth over gps it works flawless just incase want to use navigation, wifi works now for me since i disconnected one of my router upstairs., for now i used one router for whole house, so far so good.
Sent from my Transformer Prime TF201 using Tapatalk
Click to expand...
Click to collapse
I've never heard of GPS over BT. Must look that up sometime. Although, I do have the GPS-not-locking-onto-satalites issue as well.
thatguych4rlie said:
I've never heard of GPS over BT. Must look that up sometime. Although, I do have the GPS-not-locking-onto-satalites issue as well.
Click to expand...
Click to collapse
He gave up on the internal Bluetooth and is using an external Bluetooth receiver. Certainly an option but it's an extra device to carry around and keep charged. You really shouldn't have to resort to "plan B" for a new $500 device.
thatguych4rlie said:
I've never heard of GPS over BT. Must look that up sometime. Although, I do have the GPS-not-locking-onto-satalites issue as well.
Click to expand...
Click to collapse
Oh my bad i meant i used a blutooth gps reciever and pair with my prime
Sent from my Transformer Prime TF201 using Tapatalk
^ +1. Exactly, if you're paying $500 for a brand new device then it should be 100% functional.
Sorry to hear that. I would just go ahead and get a replacement at this point you've paid good money for something that should work properly. I was fortunate in that I received a working prime. Scary at first when they shipped it to me with the battery completely drained
Sent from my Transformer Prime TF201 using xda premium
On second thought u guys are right..lol ill exchange this then
@OP
Two quick things to try: Google on your router's model and apply any available firmware update. Try again. If issue still occurs, try setting your router to 802.11g from its (presumably) present N mode. Some older routers, especially those still on draft-N 1.0, and may have incompatibility issues with N adapters in auto mode.
thatguych4rlie said:
So disappointing too. I've really been looking forward to using it and despite being a joy in my life...I think getting back $500 and just holding out for CES or a new desktop PC might be in order.
How are you enjoying yours? Any issues to speak of?
Oh. Hmm. I hadn't thought of that. I hope they didn't do that. So cheap.
Click to expand...
Click to collapse
I'm enjoying my device very much. my prime, along with others, doesn't exhibit the issues some people are speaking of. I have yet to test my GPS though, by itself.
the only main issue I have is not being able to put down this device haven't touched my Ipad since I got this. that says alot considering how much I used my Ipad before.
demandarin said:
I'm enjoying my device very much. my prime, along with others, doesn't exhibit the issues some people are speaking of. I have yet to test my GPS though, by itself.
the only main issue I have is not being able to put down this device haven't touched my Ipad since I got this. that says alot considering how much I used my Ipad before.
Click to expand...
Click to collapse
Even with my screen issue this tablet hasn't left my hands I love it so amazing and gaming on it is hands down the best wish we had some infinity blade though
ok im waiting for agent @ newegg to chat and explain my issue
e.mote said:
@OP
Two quick things to try: Google on your router's model and apply any available firmware update. Try again. If issue still occurs, try setting your N to G.
Click to expand...
Click to collapse
I'll def try that out. My router checks for firmware updates weekly so that shouldn't be an issue. Maybe changing frequency will help. I'm not quite sure what you mean by setting N to G though.
demandarin said:
I'm enjoying my device very much. my prime, along with others, doesn't exhibit the issues some people are speaking of. I have yet to test my GPS though, by itself.
the only main issue I have is not being able to put down this device haven't touched my Ipad since I got this. that says alot considering how much I used my Ipad before.
Click to expand...
Click to collapse
I'm glad you're enjoying yours! I definitely enjoyed mine before I started having these wifi issues more frequently.
tylermaciaszek said:
Even with my screen issue this tablet hasn't left my hands I love it so amazing and gaming on it is hands down the best wish we had some infinity blade though
Click to expand...
Click to collapse
What about Blood and Glory? https://market.android.com/details?id=com.glu.gladiator
I just got my RMA # today for an exchange. My tablet had scratched screen, scratched/dented metal bezel face all around, and power connector area was dented.
_jws said:
I just got my RMA # today for an exchange. My tablet had scratched screen, scratched/dented metal bezel face all around, and power connector area was dented.
Click to expand...
Click to collapse
Who is administrating the RMA? Asus or your retailer?

More GPS info please

With the results of the vote in the GPS (possible issue) thread running at 30% functionality, left me asking what are the other 70% of us doing wrong?
I thought this would be an opportunity to gather data for analysis. It is not a chat thread or for discussion on causes, or trouble shooting.
Just maybe something well show up, as it appears Asus doesn’t have a clue and keep blaming the case. While the case does seem to be attenuating the signal compared to my Samsung Galaxy S2 it doesn’t explain the hit and miss nature of the TF201. And we all have the same back panel on our TF201’s.
On one occasion with the TF201 sitting on a park bench found 9 Satellites and used 5. (Using GPS version V 6.8.13) Without touching a thing they all disappeared. Then nothing!
The best I can do now is 1 Satellite found.
Test procedure:
Outdoors only in a wide open space.
Use “GPS Test” from The Market.
Update AGPS then turn Wi-Fi off.
If all reports could be posted in the following format.
1. Model:
2. Build:
3. GPS Version:
4. Satellite’s in view:
5. Satellite’s In use:
6. Time to first fix:
7. Has the GPS worked in previous builds of ICS
8. Did GPS work in Honeycomb
9. First 8 digits of serial No
Just maybe a pattern will emerge.
Thanks all.
1. Model: 64Gb Champagne
2. Build: IML74K.TW_epad 9.4.2.11
3. GPS Version: V6.9.13
4. Satellite’s in view: 1
5. Satellite’s In use:0
6. Time to first fix: N/A
7. Has the GPS worked in previous builds of ICS: Yes briefly
8. Did GPS work in Honeycomb: Not tested
9. BCOKAS08
Not sure what you're trying to accomplish here.
There isn't a single Transformer Prime on this planet where GPS works great.
So It is what it is: the metal design is beautiful, but it restricts GPS signals. And as there is no real a-GPS for Wifi tablets(as they have no cell-site triangulation possibilities), this becomes a real and unsolvable problem.
And Asus DOES has a clue, according to Asus there is no GPS on the Transformer Prime. The same as there is no GPS on other Wifi tablets like the iPad's. Asus made a big mistake advertising with GPS before release though.
So if you really want to use GPS on the Prime, you're out of luck and should return it. A full refund would be fair if you bought it early.
I've never been able to lock onto more than 3 and then for only a few seconds. That was with HC and now ICS. If I use my Prime for navigation I use my BT GPS receiver and a full mapping capable app which I've already tested and works great. I suggest if anyone bought a TP for navigational purposes return it immediately.
Non-issue (for me at least).
YoMarK said:
Not sure what you're trying to accomplish here.
There isn't a single Transformer Prime on this planet where GPS works great.
So It is what it is: the metal design is beautiful, but it restricts GPS signals. And as there is no real a-GPS for Wifi tablets(as they have no cell-site triangulation possibilities), this becomes a real and unsolvable problem.
And Asus DOES has a clue, according to Asus there is no GPS on the Transformer Prime. The same as there is no GPS on other Wifi tablets like the iPad's. Asus made a big mistake advertising with GPS before release though.
So if you really want to use GPS on the Prime, you're out of luck and should return it. A full refund would be fair if you bought it early.
Click to expand...
Click to collapse
+1 why do people still not realize it's the aluminum condom to protect from GPS waves
PrimeTimeBro said:
+1 why do people still not realize it's the aluminum condom to protect from GPS waves
Click to expand...
Click to collapse
Ohh really.
Please explain TF201 sitting on park bench found 9 satellites, using 5.
Without touching the device all satellites lost and no further seen.
Don't like the odds on those condoms.
The aluminium case explains the poor signal to noise ratios, not the sudden loss of all reception on a stationary device.
mile high said:
Ohh really.
Please explain TF201 sitting on park bench found 9 satellites, using 5.
Without touching the device all satellites lost and no further seen.
Don't like the odds on those condoms.
The aluminium case explains the poor signal to noise ratios, not the sudden loss of all reception on a stationary device.
Click to expand...
Click to collapse
The same reason when you are on the edge of losing a FM or AM radio station it can be crystal clear with a inch of movement. Try to navigate turn by turn with the Primes GPS as soon as you start moving signal is too weak to keep it. If your device just dropped all satellites without any movement it's just a glitch and has nothing to do with the overall problem of the Primes GPS.
mile high said:
Ohh really.
Please explain TF201 sitting on park bench found 9 satellites, using 5.
Without touching the device all satellites lost and no further seen.
Don't like the odds on those condoms.
The aluminium case explains the poor signal to noise ratios, not the sudden loss of all reception on a stationary device.
Click to expand...
Click to collapse
Because it sees them but fails to hold them when moving because the signal is weak.. Why can't people accept that?
PrimeTimeBro said:
+1 why do people still not realize it's the aluminum condom to protect from GPS waves.
Click to expand...
Click to collapse
Yes, this has been pointed out about the aluminum back. But as mentioned we all have the same aluminum back then ...
WHY are some Primes always able to see and get a GPS fix.
Why is ASUS even bothering with updating the GPS driver if GPS in not in the spec's?.
WHY has someone not show GPS results with the aluminum back off?
Off topic WIFI why the frack would I want to use G setting to get good WIFI? That's like not using my 5th gear in the car and staying in 4th.
I love the Prime but the aluminum back shield is a frack up period. Stock seems to have dried up around here (impossible to get). I wonder what's up.
My new Prime had never seen 1 single satellite for the 4 days or so I have had it.
Last night, I open Google Maps and click on Resteraunts and simply pick a Pizza Joint nearby. Then I click on NAVIGATE for it to navigate me there (I was just playing around on my couch in my living room, not in my car).
The bottom of Google Maps said "Searching For GPS" and I said "Fudge It" and just laid it on the coffee table. I closed my eyes and about 12 minutes later (I looked at the clock) my tablet says in a woman's voice "Turn Left on Birch Drive!"
I couldn't believe my ears. I quickly opened GPSStatus, GPS FIX, all that. Then I noticed that Google Maps said "Searching for GPS" again. Google Maps needs a lock to navigate you so It actually got a lock for a split second, which was exciting.
However, the other apps were showing 4-5 Satellites, and they have never shown one before. It wouldn't lock, but the fact it was all the sudden showing some satellites was quite exciting since my GPS had appeared to be Dead on Arrival.
So, if you have time and can stop playing with the tablet, set up a route on Google Maps, choose for NAVIGATION, and set it down, maybe by a window, and wait 15 minutes. Maybe you will get a lock.
In my opinion, my GPS works VERY SLOW. It took literally 10 or more minutes to see any satellites, then started loading a few more slowly till I got up to 5. Again,I couldn't get it to lock onto any anymore, but I was in my living room and I have 14 mature trees in my yard (I am talking BIG trees).
Maybe give that a shot and see what happens. Because my tablet had seen NOTHING ever, but I was only trying it for 5 minutes at a time then I would get pissed.
yhzhrm said:
Yes, this has been pointed out about the aluminum back. But as mentioned we all have the same aluminum back then ...
WHY are some Primes always able to see and get a GPS fix.
Why is ASUS even bothering with updating the GPS driver if GPS in not in the spec's?.
WHY has someone not show GPS results with the aluminum back off?
Off topic WIFI why the frack would I want to use G setting to get good WIFI? That's like not using my 5th gear in the car and staying in 4th.
I love the Prime but the aluminum back shield is a frack up period. Stock seems to have dried up around here (impossible to get). I wonder what's up.
Click to expand...
Click to collapse
All Primes will see and get GPS fixes NONE of them will keep it awhile moving.
No one wants to destroy a $500 device but if your willing feel free.
G gets better range with Wi-Fi in general and the Prime lacks good range with it's Wi-Fi for the same reason GPS sucks the aluminum sheild if it's not good enough for you return .
PrimeTimeBro said:
All Primes will see and get GPS fixes NONE of them will keep it awhile moving.
Click to expand...
Click to collapse
Not true!
My Prime must be bad unit because 97 percent of the time it never sees any satellites and it has had actually only had a fix maybe three times out of 100 tries.
I'd be happy to get a fix period each time I tried
Hence my original WHY with the same aluminum back can some Primes get fixes while others don't even now satellites exist in orbit?
My bad unit is going back. I'll wait for the 700 series or a revised TF201 with a new back. Until then My HP Touchpad running ICS will do for now. Yes, no HD video or camera but that's fine.
GPS works on all other sanctioned Android tablets (with market access).
yhzhrm said:
Not true!
My Prime must be bad unit because 97 percent of the time it never sees any satellites and it has had actually only had a fix maybe three times out of 100 tries.
I'd be happy to get a fix period each time I tried
Hence my original WHY with the same aluminum back can some Primes get fixes while others don't even now satellites exist in orbit?
My bad unit is going back. I'll wait for the 700 series or a revised TF201 with a new back. Until then My HP Touchpad running ICS will do for now. Yes, no HD video or camera but that's fine.
GPS works on all other sanctioned Android tablets (with market access).
Click to expand...
Click to collapse
Sorry I forgot to mention asus terrible qc on the primes I'm sure there's plenty where gps is totally borked bottom line is gps will never function as a turn by turn on primes with aluminum backplates. End of story
look at my youtube video... it was honey comb and nearly perfect...
with new updated ics its worthless...
I don't see any satellites and I have never seen any on either of my TFP's. I have owned 2 so far and they both didn't see any satellites period. My GPS light stayed yellow and never went green no matter if I used wifi or not. So why is mine not seeing any Sat's, but you guys complain when you have a weak signal. I am in the process of trying to return mine I bought from BB, but I am waiting my 14 days to see if they will get some in stock. If they do, the customer rep will send one out to me or the store nearest me, and then I would have to send mine off. That's what the customer service rep told me to do. It's not that big of a deal to me, but the unknown serial was, so that's why I got rid of my first one.
PrimeTimeBro said:
All Primes will see and get GPS fixes NONE of them will keep it awhile moving.
No one wants to destroy a $500 device but if your willing feel free.
G gets better range with Wi-Fi in general and the Prime lacks good range with it's Wi-Fi for the same reason GPS sucks the aluminum sheild if it's not good enough for you return .
Click to expand...
Click to collapse
wrong. I get no gps satellites period .. no fix no nothing... no matter which configuration i try
Well generally not the responses I had hoped for.
JoeyLe said:
Because it sees them but fails to hold them when moving because the signal is weak.. Why can't people accept that?
Click to expand...
Click to collapse
What does stationary device, placed on park bench, mean to you?
Not moving...9 satellites, with a fix, then suddenly nothing. No satellites in range. TF201 still sitting on park bench!
As an aside my Wifi is perfect. In fact better signal strength and bandwidth better than both my phones and similar to my laptop.
I don't want turn by turn navigation (have TomTom for that). Just a occasional fix on Google maps. Wifi is generally too inaccurate.
And I do know a little about GPS. RAIM, FDE and Baro aiding help keep me alive in my 9-5 job.
If you are happy with your prime great.
But do check the bottom of the box your Prime came in. The spec still show GPS. Mine is a late model Prime. So regardless of Asus removing it from the web site I feel I am entitled to some form of GPS functionality.
Happy to do that Wifi assisted and it should work in a wide open space. But it doesn't for 70% of owners.
So my question once again why are the other 30% of TF201's offering some sort of GPS functionality?
yhzhrm said:
Why is ASUS even bothering with updating the GPS driver if GPS in not in the spec's?.
Click to expand...
Click to collapse
I also wonder about this. Why waste the time and effort?
Here's how i fixed my GPS problem:
I pulled out my Galaxy SII. Got a fix in 2 seconds.
True Story.
i can get about a 20m accuracy lock while indoors in a matter of seconds, but it never improves in accuracy.
Satellite’s in view: 0-4
Satellite’s In use: 0
Time to first fix: 2minutes
1. Model: 32 Champ
2. Build: IML74k.US_epad-9.4.2.11-20120117
3. GPS Version:V6.1.1.17
4. Satellite’s in view: Fluctuates but up to 11
5. Satellite’s In use:Fluctuates but up to 6
6. Time to first fix:3 mins
7. Has the GPS worked in previous builds of ICS: n/a
8. Did GPS work in Honeycomb:Yes and Much better before
9. First 8 digits of serial #: BCOKAS02
In Honeycomb It was working very well but since the update its way more flaky, as it will go from 9 sats in view and suddenly lose them all.
#### Any one else notice that the GPS Icon Doesn't Blink anymore unless you click the clock menu and then go back####

[Q] Student thinking of buying a Prime

Heeello. This weekend I'll be returning my Galaxy Tab 7.7 because of Super AMOLED screen burn-in issues and I may buy a Prime. The thing is I'll have to keep it for over a good year and I was wondering if the Prime has any major problems that I should know of. Also I can't be returning the Prime more than once because ,well, I'm 15 and thus obviously dependent on my parent. It's a hassle constantly going back to the store and I've already bought a Toshiba Tab (which I gave to my mother), bought a Galaxy Tab 7.7 that I'm about to return and might buy a Prime in the process. Obviously this is a bit 'intense' I guess for a teenager haha. So basically I would really rather not have to return the Prime plus I'll have to be keeping it for a year if I'm to buy it.
I'm aware of GPS issues which won't bother me because I don't own a vehicle and any navigation would be done in the house, where I can rely on Wifi or a laptop.
I heard that the Wifi has been patched for the most part, and I'll generally be within 15 metres of my router. I've also heard that turning on bluetooth and wifi at the same time would degrade the wifi signal but I won't be using bluetooth too often, just for the occasional photo or file transfer. So is the Wifi issue really that big of a deal? Any insight would be great.
Now about the reboots. Sleep issues (where you would put the tab to sleep, and you would have to completely turn it back on, dubbed Sleep of Death lol) were a big problem with the Toshiba Thrive and I've also been having random turn offs with the GT 7.7 I was wondering if Asus has patched the Prime or if it was never that big of a problem on this tablet.
Also what about hardware issues? Are there any commonly known hardware issues that I should be aware of? And if there are, would it be possible to check for those issues before I leave the store?
If anyone could address these 3 issues, or any others that I should be aware of it would be greaaatly appreciated. Any advice on wether I should buy a Prime or just get store credit or something would be nice too. I'll be going this weekend and I don't really get buyers remorse so I won't be waiting for new and exciting tablets. Plus I'm confident of Asus support. So advice before this weekend. ^^ Thankyou.
I won't be getting the TF700 variant (the 1920x1200 one) because that won't be released until September here in Australia.
Sorry If I come off as annoying or ignorant. :x
maybe youre lucky to get a prime in good condition..
but dont count on it..
Software issues will be fixed sooner or later. Wifi is most likely both software AND a hardware issue..
but things like wifi, gps, light bleed are pretty random.. some have good ones, some have bad ones..
I got one, with the newest serial (C20xx) and had to return it.
kunddizzle said:
maybe youre lucky to get a prime in good condition..
but dont count on it..
Software issues will be fixed sooner or later. Wifi is most likely both software AND a hardware issue..
but things like wifi, gps, light bleed are pretty random.. some have good ones, some have bad ones..
I got one, with the newest serial (C20xx) and had to return it.
Click to expand...
Click to collapse
Hm. I found a video by MobileTechReview that said squeezing the top of the Prime would help with Wifi and GPS as the connectors are located there, and the reason for poor wifi may be partially that the connector pins aren't contacting enough. So I assume by now I should be in the clear for wifi but what about light bleed? Does light bleed take some time to appear or would I be able to check it before I leave the store?

Issues I've had with my Prime so far. BC0 since January.

For some unknown reason, sometimes the keyboard will get stuck in caps lock (without caps lock being on) and other times the typing cursor will go back to the start of a paragraph, usually interrupting a sentence that I'm already typing out.
The pads inside the keyboard dock near the connector are starting to rub off from the cheap glue not holding it properly. Design flaw from not thinking that the Tablet will be frequently removed and inserted into the dock.
The rubber bumper on the bottom of the keyboard dock near the touchpad fell off. Cheap glue is the culprit.
Touchpad is a redundant feature to the Prime, and really has no point in even being on it. I'd rather have better battery life instead of it. (Purely opinion.)
If holding shift while pressing backspace, it will not delete. Keyboard needs multi-press functionality.
Mura on the screen. (Bright spot)
Internal GPS basically doesn't exist since it doesn't work well.
Both the tablet and keyboard dock are very easily scratched. There's more irregular scratch marks on the back of the tablet compared to the laser-etched rings.
The stock browser, even after a factory reset (.28), is completely unstable and hangs/stutters/crashes regularly at least 20 times a day.
The worst part about the browser is that some days it's highly unstable and then another day it works perfectly.
I haven't had issues with Wifi or Bluetooth, Wifi has been fine. I don't use Bluetooth so I'm unsure if it's a problem.
Lastly, while the screen is gorgeous, the colors are a tad warm.
And sadly, my phone performs better than my Prime while simply browsing the internet and handling multiple tasks. (Samsung Infuse 4G)
For those who feel the need to give this thread a low rating, that's fine, because this is (for the most part) fact-based problems with MY Prime. You can pretend your Prime is perfect, but it's not. I may be picky, sure, but these are problems that I'm not just making up with the one I have now.
This also isn't saying "Oh no the Prime is teh worzt tablut evuuurrr dn't buy dis." I'm just sharing the negatives I've experienced with my model of the TF201. Perhaps even informative to ASUS so they'll better know how to refine their next models. (If they even look at this post, which is highly unlikely.)
I still believe the Prime is a premium tablet, but it DOES have issues.
So return it and wait or get something else..... Logic
Sent from my Transformer Prime TF201 using Tapatalk 2
its possible your stock browser still using old data. to remedy this, clear your browser cache then reboot. then hopefully your stock browser will be working fine. just try it if you haven't already
as for the cursor jumping while docked, I have THST issue also. its only happens while the touchpad is enabled. remedy for that is to press the button on dock to disable touchpad. then THST problem goes away. since you don't like touchpad, I would figure you'd disable it anyways.
GPS dongle is the solution to internal GPS. if you don't have GPS dongle, you better send off for one asap. its free and the offer ends very soon. just go to Asus website where you register your prime and fill out the GPS dongle application. then you will receive it in a week or 2.
People need to stop including GPS as a problem there's no use for it on a tablet so it doesn't matter if it doesn't work!
Sent from my SAMSUNG-SGH-I727 using xda premium
I would suggest you to download the .28 again, this time from the Asus Webpage, and install it from the SD Card. If you keep having those weird issues I think you got a defective Prime.
I connect/Disconnect my prime from the dock very often, and I have had none of the issues you describe.
If holding shift while pressing backspace, it will not delete. Keyboard needs multi-press functionality.
Click to expand...
Click to collapse
Thats actually a feature... shift+backspace = sup.
Keyboard has multi-press functionality. There is a file around here in XDA with all the short cuts for the keyboard. (there are A LOT of them).
Both the tablet and keyboard dock are very easily scratched. There's more irregular scratch marks on the back of the tablet compared to the laser-etched rings.
Click to expand...
Click to collapse
It is full Alu man, what did you expect? Any other Alu tab will get scrated just as easy.
Touchpad is a redundant feature to the Prime, and really has no point in even being on it. I'd rather have better battery life instead of it. (Purely opinion.)
Click to expand...
Click to collapse
The TouchPad is also MultiTouch, depending on what you are doing, it IS useful. Specially if you do some precision work and need better accuracy.
ian1 said:
People need to stop including GPS as a problem there's no use for it on a tablet so it doesn't matter if it doesn't work!
Click to expand...
Click to collapse
I do use it man! and quite a bit. I dont use the GPS dongle since I use a TranSleeve, GPS on my Prime works wonders when outside.
joeyddr said:
So return it and wait or get something else..... Logic
Sent from my Transformer Prime TF201 using Tapatalk 2
Click to expand...
Click to collapse
1) Can't RMA it because ASUS will claim CID on it (customer induced damage) because of the dent on the corner. (I'm also not willing to wait 3 weeks just for them to mark it CID).
2) Can't return it, even if I followed the instruction of that one forum post telling you to call ASUS and tell them about not being satisfied, etc etc. PLUS it's way past the 14 day return policy, not just by a month or two, but 5. Plus what I said above about CID. You can't return a damaged product (physically) and expect a full refund.
Logic.
demandarin said:
its possible your stock browser still using old data. to remedy this, clear your browser cache then reboot. then hopefully your stock browser will be working fine. just try it if you haven't already
as for the cursor jumping while docked, I have THST issue also. its only happens while the touchpad is enabled. remedy for that is to press the button on dock to disable touchpad. then THST problem goes away. since you don't like touchpad, I would figure you'd disable it anyways.
GPS dongle is the solution to internal GPS. if you don't have GPS dongle, you better send off for one asap. its free and the offer ends very soon. just go to Asus website where you register your prime and fill out the GPS dongle application. then you will receive it in a week or 2.
Click to expand...
Click to collapse
I've factory reset the Prime multiple times. I'm pretty sure that deletes the old data. If not, then I'll give it a try.
The cursor jumping is not the touchpad, I always have it disabled. (Else I'd be a hypocrite!)
I have the GPS dongle, and it's great, it's just that I wish that the internal GPS would have been the same.
@Zephyrot
I'll try installing from the SD Card, this wasn't really supposed to become a Q&A, but it wouldn't hurt to take advice.
shift+backspace=sup. what is that? It doesn't help when I type quickly.
Yes I realize that being aluminum that the tablet would scratch, but I'm just nitpicking at that point.
I don't find the touchpad to be helpful because anything I can do on my touchpad, I can do on my screen. Again, this was a purely opinion based point.
Multiple issue threads already... post your problems in one of those threads, instead of starting a new one, please.
Thread Closed.

WIFI/GPS Issue - how bad?

In the market looking to buy a 2nd tab in the family.
Seen a lot of offers for used TF201 (some with dock) for the same price as a new TF300...
What do you guys recommend to get, is the WiFi signal issue present in all TF201s and if yes, is it that bad? Or should i just get a new TF300 and forget about TF201?
Does the GPS dongle improve also WiFi signal (indirectly i suppose)?
What advantages does TF201 have over TF300 that should make me choose it over the latter for the same price (or even less)?
Thanks!
I have a C3 serial and it's pretty good.. I think the later versions were better.
But you will get a whole load of people post that the TF701 is better. SDCard fits, Wi-Fi signal is stronger, GPS get's location quicker..
sjrixon said:
I have a C3 serial and it's pretty good.. I think the later versions were better.
But you will get a whole load of people post that the TF701 is better. SDCard fits, Wi-Fi signal is stronger, GPS get's location quicker..
Click to expand...
Click to collapse
TF700 is a different story with a different price, at least in Europe
In scope of this thread is an used TF201 vs a new TF300
There's no denying the TF201 has been plagued with support issues. I returned my first one for WiFi problems. My second one the WiFi is fine. I stream movies on it regularly with no issues whatsoever, for example. GPS has been very bad on both without the dongle.
If you get it from a place that'll take a return/exchange it's a good buy, if not though, I'd recommend looking at other options. It's a great device when you get a good one only caveat that is even for a good one, if you are buying specifically for a lot of GPS stuff don't bother.
zerozoneice said:
Does the GPS dongle improve also WiFi signal (indirectly i suppose)?
Click to expand...
Click to collapse
Dongle does nothing to help with WiFi signal. Strictly to help GPS.
GPS is unusable and is not an official feature anymore. Wifi works fine, however max throughput speed is not great, it's fine for streaming video's.
I think it's a great tablet _and_ the screen is great, very good outdoor use. The TF300 does not have this.
Personally.. my wifi was ok, GPS no good but the non-responding apps & powering off while sleeping were deal breakers for me.. I'd stay away from it especially used and unable to return. Luckly someone here found Best Buy willing to take the Primes back under manufacturer defect and I was lucky enough to have that happen for me. Delivering a TF700 tomorrow.
Just a few of my screenshot issues.. if ya want more I'd be more than happy to send them to you.. http://forum.xda-developers.com/showthread.php?t=1765997
Stay away. Stay far away.
nyijedi said:
Stay away. Stay far away.
Click to expand...
Click to collapse
you guys are scaring me
thing is i found a TF201 32GB with Dock, GPS dongle and case for less than a new TF300...guy says it's a C10 serial and has no wifi issues...
is there a serial# tracker that can verify if there is a wifi problem? were only few batches affected or it's a general build issue.
i got a TF300 today and playing with it but i can return it within 24h if there's something wrong with it...
I had a C1 Prime that I bought in Feb and exchanged for a 700 this past Friday. Wifi by itself was fine for the most part, but when I turned the B/T on using at the same time bandwidth plummeted (20 megs to about 2megs down), known issue.. my opinion I'd skip it for the 300, at least you know you wont have wifi/gps issues with it
zerozoneice said:
you guys are scaring me
thing is i found a TF201 32GB with Dock, GPS dongle and case for less than a new TF300...guy says it's a C10 serial and has no wifi issues...
is there a serial# tracker that can verify if there is a wifi problem? were only few batches affected or it's a general build issue.
i got a TF300 today and playing with it but i can return it within 24h if there's something wrong with it...
Click to expand...
Click to collapse
Wifi works fine on my Prime. Don't read into everything you see on the forums too much. People like to blow things way out of proportion and make big deals out of nothing. They will make it sound like wifi doesn't work at all on the Prime and/or will complain that the signal drops off when they are outside their house 50 ft away, or that they only get 2 bars while their laptop gets 3 when in the same location. It's all bs; wifi is completely normal on the Prime. As for those that do have legitimate issues (very few from what I have seen) they are in the minority and should be contacting ASUS for RMA.
GPS on the other hand is not a supported built-in feature so don't expect it to work out of the box without the GPS dongle.
jordache16 said:
It's all bs; wifi is completely normal on the Prime. As for those that do have legitimate issues (very few from what I have seen) they are in the minority and should be contacting ASUS for RMA.
Click to expand...
Click to collapse
LOL, be glad you got a Prime then that supposedly works 100%.
There are plenty of people here including myself who will disagree with you, and I'm no noob by anymeans, my router (Linksys E3000 "High Performance") is less than 5 feet away from me here buddy Its been reiterated over and over the metal backplate is a signal killer. I can't express how happy I was when Best Buy took the thing back.
jordache16 said:
Wifi works fine on my Prime. Don't read into everything you see on the forums too much. People like to blow things way out of proportion and make big deals out of nothing. They will make it sound like wifi doesn't work at all on the Prime and/or will complain that the signal drops off when they are outside their house 50 ft away, or that they only get 2 bars while their laptop gets 3 when in the same location. It's all bs; wifi is completely normal on the Prime. As for those that do have legitimate issues (very few from what I have seen) they are in the minority and should be contacting ASUS for RMA.
GPS on the other hand is not a supported built-in feature so don't expect it to work out of the box without the GPS dongle.
Click to expand...
Click to collapse
WiFi technically "works," but works like crap compared to other devices. This is not really debateable. I've tested my Prime on the same network in the same spot next to a Galaxy Nexus, iPad 1, and Nexus 7. Once you move a few feet away from the router (not exaggerating - a few feet), the Prime drops speed at a ridiculous rate. For example, next to the router, all devices, including the Prime, will get over 30 Mbps. As I move away from the router, in the same spot, my other devices will all pull between 15 and 20 Mbps, and the Prime will be lucky to see 3-5 Mbps. And then if I keep moving away, the Prime is always the first one to lose a signal, while the other devices will still download at about 1-6 Mbps. It really depends on your use case. If you'll be using it regularly in areas with good WiFi, you'll be fine. But don't say you weren't warned if you try and use it in areas with weak WiFi.
As for the GPS, just assume the Prime doesn't have it, because it is not functional. Hell, Asus admitted this much when they took it off the box. It does work with the dongle, but you also can't charge the Prime when the dongle is plugged in, so forget about keeping your Prime charged using the GPS on a long road trip.
jordache16 said:
Wifi works fine on my Prime. Don't read into everything you see on the forums too much. People like to blow things way out of proportion and make big deals out of nothing. They will make it sound like wifi doesn't work at all on the Prime and/or will complain that the signal drops off when they are outside their house 50 ft away, or that they only get 2 bars while their laptop gets 3 when in the same location. It's all bs; wifi is completely normal on the Prime. As for those that do have legitimate issues (very few from what I have seen) they are in the minority and should be contacting ASUS for RMA.
GPS on the other hand is not a supported built-in feature so don't expect it to work out of the box without the GPS dongle.
Click to expand...
Click to collapse
Please speak for yourself ok?
The prime works fine for me when I'm close to the router, but degrades quickly as you move away. And I'm not talking about 50ft outside the house, I'm talking about the kitchen... 30 ft from the router with a door in between. Locations where other devices, such as my phone, have no issue keeping a decent connection...
Overall you can still browse pretty fine yeah and most of the time stream music. But for me there are hiccups, youtube videos (hd) pause and/or buffer regularly when not in the same room as the router, etc.
GPS is useless, but that is no issue for me as I have no need for it. IO is not great either, supposedly better with the TF700t.
So it' not useless but it is pretty weak and can (or will) cause issues in areas where your connection is not great... Just keep that in mind.
Other then these issues the prime is excellent, beatiful and sleek. The dock is awesome. But to be honest, I wish I could trade it in for something else or that there was some model like this on the market (a non-asus one in this case).
I love my Prime, but under no circumstance or influence could I possibly recommend it to anyone.
It's amazing when you have a model that works fine coupled with a good firmware version (or some custom ROMs I guess), but it's entirely too easy to get a bad mixture.
Mine is running fine after the mods in the development section (still haven't unlocked my bootloader), but WiFi is certainly dampened when compared to other devices. I've heard that certain channels and passcode encryptions are handled better than others. We're all still playing around to achieve optimal signal and it seems that messing with a bit of conductive foam inside the tablet helps to ground the antenna and improve reception. But that requires opening up (not hard) the tablet and technically voiding warranty (just have to be careful and clean).
The BlueTooth/WiFi complaints are completely true and valid depending on what (amounts of) data the BT is pumping out. I generally don't see too hard a hit with your average BT headset, but I think that using any actual stereo headset is going to cause your WiFi to become downright deplorable.
I can use my WiFi in most any room of both houses I spend most my time in *(where each house has 2 routers)*, and over most of my work-place *(which uses a pretty powerful commercial-grade router)*, and I only get a random reboot maybe once every few weeks or so (usually during heavy use, right after I've started bragging but just before the awesome game/app loads up lol). I can go anywhere between one and seven days on a single charge depending on use, that is my favorite part of the tablet/keyboard combo. Having a native setting to use the mouse pad for touch gestures is awesome. The two speakers located directly beside each other don't sound too bad, but are very uni-directional and lose against the outdoors. The screen is magnificent: I can use it any time, anywhere, and everything isn't over-saturated like many competitors' screens (arguably under-saturated though, depends on opinion, eyesight, and luck of the draw). Useful to have the extra mSD and SD slots though I never use the SD in the keyboard; I leave my mSD in at all times and have changed its mount point to within the /sdcard/ directory so that apps can actually access and make use of it. This is only possible because of the leather case I have, otherwise the mSD would long ago have ejected somewhere. /rant
Tl;dr:
It's a great, fun toy which tries to appear productive and savvy; it's entirely unreliable just like its manufacturer and will cause great embarrassment if "shown off;" and I absolutely would not recommend it to someone who does not want to dig down into fixing and patching and playing with the hardware and software.
*EDIT:
Also, as mentioned, GPS is not even worth mentioning
Which is why I do not recommend ASUS to customers regardless. They produce great PC components, they just have some serious quality control issues which are usually covered pretty well by warranty. But none-the-less, their inconsistencies in physical components makes them a general no-no for me.
zerozoneice said:
In the market looking to buy a 2nd tab in the family.
Seen a lot of offers for used TF201 (some with dock) for the same price as a new TF300...
What do you guys recommend to get, is the WiFi signal issue present in all TF201s and if yes, is it that bad? Or should i just get a new TF300 and forget about TF201?
Does the GPS dongle improve also WiFi signal (indirectly i suppose)?
What advantages does TF201 have over TF300 that should make me choose it over the latter for the same price (or even less)?
Thanks!
Click to expand...
Click to collapse
My Prime was fine, maybe even better then fine. But if $300 is about what you were going to spend on a used Prime, I would go get the new 300. WiFi was good with the one I played with at the store the other day. Put it in a case and no one will ever know it's not a Prime.
Seriously - either get a TF300 or better, a TF700.. just pretend the TF201 never existed.
IF you have no use for a GPS (and think very carefully about that - Google Now, for example, relies on both not-fine(WiFi - really - you can't say the opposite of fine that rhymes with course?) and fine (GPS) location for a lot of things it does... and more and more apps are location aware...) and if you don't mind subpar WiFi and Bluetooth, then it's a nice tablet.
Unfortunately, since the TF300 is cheaper and the TF700 is the same price - but with a higher res screen AND both have working GPS, WiFi and BT - you'd be nuts to go with the TF201.
And to be honest - given how Asus has bunged up the entire TF201 fiasco, I'm not even comfortable recommending a Transformer at all. I'd wait for the Samsung Note 10.1 in two weeks, or any of the growing number of Transformer like Android tablets coming out soon.
I agree with buxtahuda all the way. The only reason I can hand my prime to another person to play with without fear of mockery is that I have repaired the improper backplate grounding to the wifi and gps antennas so the both now work well. This required taking it apart (which I didnt mind since I got it so I could do that). The second part of the equation for not being embarassed by my prime is that I put one of the new Jellybean (actually I have tried them all) roms on it. There seems to be no game playing issues or lag with these but since they are prebeta they are missing some features of the hardware.
My boss asked me to recommend a tablet for her after she saw my prime with dock in action at a meeting. I told her to get an Ipad.
whycali said:
I agree with buxtahuda all the way. The only reason I can hand my prime to another person to play with without fear of mockery is that I have repaired the improper backplate grounding to the wifi and gps antennas so the both now work well. This required taking it apart (which I didnt mind since I got it so I could do that). The second part of the equation for not being embarassed by my prime is that I put one of the new Jellybean (actually I have tried them all) roms on it. There seems to be no game playing issues or lag with these but since they are prebeta they are missing some features of the hardware.
My boss asked me to recommend a tablet for her after she saw my prime with dock in action at a meeting. I told her to get an Ipad.
Click to expand...
Click to collapse
Care to elaborate on the grounding issue? Are you talking those small spongy things?
dagrim1 said:
Care to elaborate on the grounding issue? Are you talking those small spongy things?
Click to expand...
Click to collapse
Correct. We figured out forever ago that they carry continuity, so they're essentially a wire going to the case for grounding.
Or so I gather.
Sent from my Transformer Prime TF201 using XDA Premium HD via my tethered HTC Vision

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