Help! WiFi Problem - Galaxy S II Q&A, Help & Troubleshooting

hello ever sense i left my phone on the ground for exactly 10 sec the WiFi has not been working at all, no matter what i try it wont work i have tried factory reset, *#*#526#*#* and the problem is not my router. every time i press on 'turn on WiFi' under it says error and occasionally it will open but of course when it scans for a network nothing will show up. my home network works with other devices. ever since this happened my phones battery life increased do much. if you can please help me fix this issue because warranty is not an option.
i will add photos later today.

Hi, please refer to 2nd guide in my signature and add as much info as possible. Also how is the fact about leaving your phone on the ground for exactly 10 secs related to your issue? You dropped it there or what?

Stileth said:
Hi, please refer to 2nd guide in my signature and add as much info as possible. Also how is the fact about leaving your phone on the ground for exactly 10 secs related to your issue? You dropped it there or what?
Click to expand...
Click to collapse
Sorry for not being clear, the 10 sec is when the problem started accruing. I didn’t drop it I just put it down while doing something else. I am currently not rooted, the model is i9100G. I am not using a rom I am on stock ICS

Related

[Q] WIFI rare problem on Galaxy S2

Hello everyone
I have a Galaxy 2, everything worked great, and one minute for no reason WIFI stopped working, I mean when I turn on the WIFI device starts scanning the network, the scan takes about 20 seconds (of course, no network is) and then the WIFI is turning off by himself.
Besides, everything works, BT,GPS ,also I can get and receive calls correctly.
I Changed for several versions of the modem, dozens of times ,I tried HARD RESET RECOVERY way -- nothing works.
my current state as a pic below
I'd like to accept any idea and help
Thanks all
PLEASE
Please, someone must help urgently
By the way, can it be a hardware problem with only WIFI not working ??
porusski said:
By the way, can it be a hardware problem with only WIFI not working ??
Click to expand...
Click to collapse
Back up everything and do a full wipe and a new flash
thanks man, i just now finish flashing after full wipe - its the same problem.
i also tried other rom - the same
i took my phone to local lab, they also did not find the problem ,
any suggestion ?
try this app
here
Hi there porusski!
The best thing to do is to take your phone to your seller, Galaxy S2 has a two year warranty. They should fix it or replace your phone, it shouldn't take more than 10 days.
xinfinityoO said:
try this app
here
Click to expand...
Click to collapse
Thanks man, already try it - nothing..
Galaxy X7 said:
Hi there porusski!
The best thing to do is to take your phone to your seller, Galaxy S2 has a two year warranty. They should fix it or replace your phone, it shouldn't take more than 10 days.
Click to expand...
Click to collapse
It's look like my last and only option..
Thank you all those who try help me
Do you have a Netgear router by any chance, cos they suck balls, and as a general rule, will not connect properly to an Android device.
k1sr said:
Do you have a Netgear router by any chance, cos they suck balls, and as a general rule, will not connect properly to an Android device.
Click to expand...
Click to collapse
no man, i have try in different places, different routers......
thanks anyway
Hello guy's,
I took my phone to the carrier and after lab check they told me that wifi module is move physically on the board -- they say that reason is bad flashing of rom or modem... Does it make sense to someone?? Because i flash just one time in day when i by the phone - and it was work perfect 3 weeks....
wifi module moved physically??
im having the same issue here, will be sending it back to the seller soon
tried almost everything possible solution, nothing works..
tzean27 said:
wifi module moved physically??
im having the same issue here, will be sending it back to the seller soon
tried almost everything possible solution, nothing works..
Click to expand...
Click to collapse
Yes, you believe that crap? Their answer was not credible, there is no chance to move physically
k1sr said:
Do you have a Netgear router by any chance, cos they suck balls, and as a general rule, will not connect properly to an Android device.
Click to expand...
Click to collapse
I was previously using a Huawei router. It kept disconnecting from the internet, so I changed it over to a Netgear DGN3500. I've had nothing but problems connecting the Galaxy S2 to the router over wifi. Keeps going between one bar and no bars, and disconnecting, even I'm not that far away from the router. In order to get 3 bars and a good signal I have to be directly next to the router.
Same issue here
Hi all,
I have the exact same issue, also tried wiping everything and switching rom/kernel/modem, also tried restoring to a nandroid when everything worked perfectly and still wifi doesn't work. I noticed that the wifi services are not running also.
It stopped working gradually after working great for a long time, sometimes I was able to connect sometimes don't, until it stopped working at all.
Do you have any updates on your situation?
Interesting. I seem to be having the same issue. I can connect to the router fine but it wont let me browse or download anything. 3G is working fine.
I will try and swap ROM (again) to see if it solves.
SOLVED
Turns out it was a hardware issue - 2 resistors needed to be replaced
eli-y said:
Turns out it was a hardware issue - 2 resistors needed to be replaced
Click to expand...
Click to collapse
where did you get done?? Im also having the same problem and im frustrated.. pls give me some suggestions...

[Q] Please Help Galaxy 10.1 Screen Closes every 15 secs

I bought a Samsung Galaxy Tab 10.1 on September 13 in the USA. It is a 32 GB WiFi model. And it was shipped to India and I opened it on the 1st of October.
This is what happens:
I can switch on the device
The Home screen appears.
And without me doing anything or if I try to explore any of the widgets the screen goes off and then comes back again to the Home Screen itself. All within 15 seconds.
And if I try to press the camera option it say "Please turn off USB storage before using the camera function"
I tried to meddle with the settings( all within 15 the seconds as it again shuts off and goes to the start home screen) but to no avail.
But I'm able to shut down the device.
Buddies it is a brand new device , I did not even register myself , no data loaded , nothing at all. I think it is some software glitch.
Since it is an imported piece they say it cannot be serviced in India.
HELP ME
What model have you got?
Two choices with a new electronic device - faulty hardware or faulty/corrupted software install at manufacturing.
If you cannot return it to where you bought it (India>USA must be tricky) you can only eliminate the software possibility by re-installing from scratch...if it works then ok, you're up and running....if it doesn't then it's hardware and you're gonna have to find a way of getting unit repaired/exchanged...sorry can't be more help with instant answer...we can help you on this forum to try a reinstall, no problems
If the unit really is knackered, and you don't get anywhere with local support, you could try what I have tried on occasions with spectacular success...trawl the web, find the name of several top people in the company's head office - by this I mean in Korea for Samsung, draft a message stating faults, what they have not done for you in your home country as regards product support and then emphasise that you believed Samsung to be above this sort of shoddy standard, say how you thought they were a reputable company etc. Don't be rude but sound despairing and disillusioned with the company....."customer service" people could not give a toss in most countries, thay are paid their salaries regardless of whether or not you are happy Make up every email address you can think of for a name and fire the message off to all of them...hopefully you'll get lucky with one of the addy's...you'll be amazed how rattling the cage of somebody really high up in a company can get results
Try going the custom rom way. Try flashing task's rom and see what happens? If it's still a problem, u can be sure it's a hardware problem
Sent from my MB855 using Tapatalk
darktranquility18 said:
Try going the custom rom way. Try flashing task's rom and see what happens? If it's still a problem, u can be sure it's a hardware problem
Sent from my MB855 using Tapatalk
Click to expand...
Click to collapse
Why a custom rom?? First thing to do is just to see if it is software related...there are some people who have problems with custom roms, y'know...just reload stock first to see whether it is hardware or software problem...throwing new things into the mix should come after a correct analysis of initial problem...introducing another variable straight off is not good practice
A few suggestions. First, in screen settings, make sure the display is not set to turn off in 15 seconds. If that's not it, then try to do a factory reset from the settings screen. The only other I can think of is to connect to your wireless and check for updates.
Checked...it's not set at 15 secs
Please use the Q&A Forum for questions Thanks
Moving to Q&A
Did you try the factory reset like rcy1 suggested?
Yes I tried
I just had one other thought... is the power saving enabled?
@ orthochow
Any news?

[Q] HELP! Wifi stop working for samsung galaxy S2

Hi,
I have bought Galaxy S2 just two months back. My wifi was working fine until one day it stopped working. When I switch on my wifi, it just scan for the network and then gets off. My other devices are working fine with the router. The same problem exists even after doing a factory setting for the phone and reseting the wifi router at my home.
There are few things worth noticing about the problem:
1) My PC is detecting so many wireless networks around here but my phone wifi detects none because it seems to me that the wifi is not even getting started in my phone ... no wifi notification symbol.
2) On starting other wifi related setting like "wifi direct", my phone hangs and it shows a dialogue to force close it.
Please suggest some solution for the problem.
Thanks.
anyone here to rescue me from this problem ?????
facing same problem
hi, i am also facing the same issue....my phone does exactly same what u have mentioned...it even shows ERROR under wifi option sometimes. i have tried restoring updating the firmware but nothing has helped so far. apart from that my phone sometimes gets heated a lot and battery drains like hell n it takes a hell lot time 2 charge sometime....
if u were able to find the solution 2 ur problem plz help me out plz...m completely unsure weather its a software issue or a hardware...
plz do help me out
thanks
Need to give more info. For example did you tried to connect phone on different routers? What firmware ver, rom, pda kernel etc.....
imileimile said:
Need to give more info. For example did you tried to connect phone on different routers? What firmware ver, rom, pda kernel etc.....
Click to expand...
Click to collapse
yaa i have tried connecting to different router but no help...my other 2 laptops and my nokia ph is very well running on that network bt nt my sg2..
android version- 2.3.4
kernel version XXKG1
plz help me out if u can...
thanks
rishisinha said:
Hi,
I have bought Galaxy S2 just two months back. My wifi was working fine until one day it stopped working. When I switch on my wifi, it just scan for the network and then gets off. My other devices are working fine with the router. The same problem exists even after doing a factory setting for the phone and reseting the wifi router at my home.
There are few things worth noticing about the problem:
1) My PC is detecting so many wireless networks around here but my phone wifi detects none because it seems to me that the wifi is not even getting started in my phone ... no wifi notification symbol.
2) On starting other wifi related setting like "wifi direct", my phone hangs and it shows a dialogue to force close it.
Please suggest some solution for the problem.
Thanks.
Click to expand...
Click to collapse
I recommend to flash the latest stock ROM for your region.
You can find many official firmwares in Intratech's thread => http://forum.xda-developers.com/showthread.php?t=1075278.
Please read the first post carefully.
After flashing the ROM, you should do a hard rest (by dialing *2767*3855# in your phone).
Hope this will help!
im also having exact problem as defined by op...tried almost every thing.. fw update,hard rest, 2.3.5,etc...no use
any solutions guys?? pls help.....
Athavan said:
im also having exact problem as defined by op...tried almost every thing.. fw update,hard rest, 2.3.5,etc...no use
any solutions guys?? pls help.....
Click to expand...
Click to collapse
well...it has been 10 days since my very same prob started...been to the service centre they updated the software bt no use. they told it looks like a motherboard prob which needs 2 b replaced. so now i wud jet handover my ph again 2 them n w8 15days to get it back....i can't think of any other option....if u were able to find any other solution...plz let us know...
thanks
vishesh26 said:
well...it has been 10 days since my very same prob started...been to the service centre they updated the software bt no use. they told it looks like a motherboard prob which needs 2 b replaced. so now i wud jet handover my ph again 2 them n w8 15days to get it back....i can't think of any other option....if u were able to find any other solution...plz let us know...
thanks
Click to expand...
Click to collapse
omg...so many of s2 users are suffering from this issue...
users who solved this issue please giude us...
SOLVED
rishisinha said:
Hi,
I have bought Galaxy S2 just two months back. My wifi was working fine until one day it stopped working. When I switch on my wifi, it just scan for the network and then gets off. My other devices are working fine with the router. The same problem exists even after doing a factory setting for the phone and reseting the wifi router at my home.
There are few things worth noticing about the problem:
1) My PC is detecting so many wireless networks around here but my phone wifi detects none because it seems to me that the wifi is not even getting started in my phone ... no wifi notification symbol.
2) On starting other wifi related setting like "wifi direct", my phone hangs and it shows a dialogue to force close it.
Please suggest some solution for the problem.
Thanks.
Click to expand...
Click to collapse
hey guys... had this exact issue with my s2..and suffered a lot due to this for the past 1month..
i tried fw upgrade,cfw,and every possible solution... went to Samsung service center and they said that they have tried flashing new os but no use.. so they asked me to handover the phone on Tuesday(tomorrow) inorder to solve the problem... i was about to do it..
but suddenly today morning my wifi started working again.. now it is flawlessly working as it done before this problem.. now I am veeeeery happy.. and finally im loving my s2 again
help what should i do and what did you do before it work again??
thanks for your feedback soon
squidkhaw said:
help what should i do and what did you do before it work again??
thanks for your feedback soon
Click to expand...
Click to collapse
frnd i understand ur frustration..i was also like that..
but frankly speaking i did nothing before it started working...
i have done three to four factory resets.. flashed xxki3.. but all these were done a week before.. before taking the phone to service centre i re flashed kf3..
they said they reinstalled os.. no use.. the problem persisted for two days.. but suddenly yesterday it started working...
btw, for how many days u r having this issue?
Found any solution ?
http://forum.xda-developers.com/showthread.php?t=1335738
GUys, i'm having the same problem on my SGS2 as well, check my thread for details, i've attached the logcat in it
http://forum.xda-developers.com/showthread.php?t=1391288
Mine have the same issue. Started to force close when in wifi settings and wifi direct. Phone started to hang-up. I tried hard reset few times then it started showing "error" under "turn on wifi". Seems to be a hardware issue. Phone was working fine until yesterday. Going to the service center today. Will get back to you guys. Mine runs 2.3.6 (INU).
Does your phone lights go out when you switch off your phone? If so it is a hardware issue. I had the same problem and had to replace the mainboard. If you reset phone you will see "error" under "Turn on Wifi" option.
umeshnk said:
Does your phone lights go out when you switch off your phone? If so it is a hardware issue. I had the same problem and had to replace the mainboard. If you reset phone you will see "error" under "Turn on Wifi" option.
Click to expand...
Click to collapse
Can you please elaborate what you mean about the lights switching off?
I am using Galaxy i9100
android version: 2.3.4
baseband version: I9100XXKG5
When i switch off my phone, it shows the animation, then the screen turns off. but all this while the capacitive buttons (the back key and the menu key) remain lit up and continues to be lit up for 2-3 seconds after the animation is over and then turns off. So do you think my mainboard is gone? I'v had my SGSII since last summer and had wifi problem since 2 days now.
Went to the service center ... Its apparently a mother board problem and they are charging me 9,000 INR to replace it.. Heck, i would buy a new phone with that amount.. Bye bye samsung
There's this thing called warranty....
Sent from the little guy

Galaxy S III Wifi Issue

Hey guys!
I'm not sure if this is my router problem, or my phone, but most likely my phone.
The wi-fi keeps continue to connect, and disconnect.
Here is the thing. When I bought the phone brand new, my phone behaved normal regarding the wifi, but when I flashed to a XXLF2, and using Checkrom with Siyah kernel, the wifi kept continue connect/disconnect all the time, so I gave another shot just reflashed everything to stock of XXLF2, still same problem.
Now, yesterday, I was flashing a new rom XXLF6, and then Omega rom, the wifi problem was still the same, so I gave it another try and just flashing the stock XXLF6, but the problem didn't either went away. I tried Ninphetamine kernel didn't help much either.
Anyone know what's going on??? You think it's hardware issue here, or something with the rom?
Hope someone could please help me out!
Thanks a lot!
Hi,
I not have the exact answer to you, but I think it is a hardware issue!! I have 2 router in my house (with the same ssid) with my SGS2 there is never problems when I cross the zones, it connects straight away to the other router. BUT with SGS3 it is a pain in the a..... I often need to turn on and off wi-fi several times before it can connect!!!! I think the 2 identical router confuse the SGS3....but not the SGS2 or my Tab. If there is only 1 router it connects straight away......
Yeah! That is actually what I was thinking too. It might be the hardware fault! I'm going to contact Samsung tomorrow, and see what's going on!
I have the exact same prob really annoying,but wifi driver is in kernel.I sometimes get "error bad connection " message.
Doesn't matter what kernel I use though.
Ciex said:
Yeah! That is actually what I was thinking too. It might be the hardware fault! I'm going to contact Samsung tomorrow, and see what's going on!
Click to expand...
Click to collapse
I allready got my first SGS3 to service cause of the Wi-fi issue. But they told me that they tested it to be good. Second time they changed the phone - but problem still there. Also with my blue SGS3 that i just got!!
zodiaxe66 said:
I have the exact same prob really annoying,but wifi driver is in kernel.I sometimes get "error bad connection " message.
Doesn't matter what kernel I use though.
Click to expand...
Click to collapse
Yeah! That is exactly same problem I have! Thought it could be kernel fault at the beginning, but it's not!
EDIT: Guys I think I found the solution! You got to click the phone *"0011*, then menu, wifi, and off button!
Now it's working like charm!
Ciex said:
Yeah! That is exactly same problem I have! Thought it could be kernel fault at the beginning, but it's not!
EDIT: Guys I think I found the solution! You got to click the phone *"0011*, then menu, wifi, and off button!
Now it's working like charm!
Click to expand...
Click to collapse
Mine is constantly disconnecting as well. Gonna try your solution.
Edit: Cheers mate. I was trying to watch Google I/O live on YouTube and the S3 was constantly reconnecting to my wifi network. So far so good, it's not happening anymore.
Ciex said:
Yeah! That is exactly same problem I have! Thought it could be kernel fault at the beginning, but it's not!
EDIT: Guys I think I found the solution! You got to click the phone *"0011*, then menu, wifi, and off button!
Now it's working like charm!
Click to expand...
Click to collapse
You are just switching power saving off for WiFi
Sent from my GT-I9300 using xda premium
*"1100* ???????
How do u put in a quotation mark in dialer?
No idea what u guys are talking about
This turns of power safe *#*#232338#*#*
Hey sorry, it's actually *#0011* No quotation mark here
Are you guys able to keep Power save mode OFF?
Seems I have to go back to *#0011# all the time to set it back to OFF (comes back on very often it seems...)
Gabeloooooo said:
Are you guys able to keep Power save mode OFF?
Seems I have to go back to *#0011# all the time to set it back to OFF (comes back on very often it seems...)
Click to expand...
Click to collapse
Yep, I can confirm that the option doesn't stay selected.
Sent from my GT-I9300 using xda premium
Do you guys Have ram booster or any other app the like? Ram optimización turns wifi off...
No, but I do hit Clean Memory in the task manager quite often (because presto library is a piece of junk!) maybe that turns it off. I'll test tonight...
I'm also having the same issue, disconnecting, but appears connected in the Wifi settings. I have to go in and turn of power saving mode, but it comes back on after reboot.
Logicalstep
I had this wifi disconnect reconnect issue at work, but never happens at home. I initially thought it was some app I installed, I removed them and still happens at work, but not at home. All the phone settings mentioned here didn't make a difference.
I don't change anything on my phone, so I chuck it to incompatibility, and not an issue with my phone or it's settings.
Home Netgear WNDR3300 pretty much default settings.
The new firmware update XXLFB seems to update radio firmware and kernel. Maybe that will fix the problem.
Has anyone tried this?
Flash the rom and see if it helps.
Sensamic said:
The new firmware update XXLFB seems to update radio firmware and kernel. Maybe that will fix the problem.
Has anyone tried this?
Flash the rom and see if it helps.
Click to expand...
Click to collapse
What radio/modem version did you end up with, my UBLF2 (TTT) stayed the same after the update applied.
I had issues at work. But not at home.
Today I told it to forget my B/G radio and to connect to the N radio. No disconnects, none..
No changes made to the phone at all..
2 phones - only 1 with wifi issues
Hi, noob here. I have been following this issue on androidforums.com (same user name) but since the "fix" came from this site I thought I'd share my relevant info here as well.
My husband and I received 2 Verizon SIII's (32GB) this weekend. Mine works great. His, however, has the wifi disconnect issue. The *#0011# is only a temporary fix for him.
So, for what it's worth, it's not likely to be a router problem, since 1 phone has no wifi issues and the other does.
We talked to Verizon at lunch today and they were interested in the problem and will be calling us at home this evening, with a Samsung rep. I'll post more once we've heard from them. For now though, Samsung does not have it listed as a "known" issue since there haven't been enough reports on this bug.

Bootloop problem

Hello,
Since a few days my phone has had bootloops, after a number of hours it usually boots up. I've been having trouble with WiFi and bluetooth as well, I think that might have something to do with it.
Is anyone having the same, I first thought it was because of lack of internal storage, but now I have performed factory resets and flashed the whole ROM again, it's still not working properly.
Could anyone please help me?
Thanks.
-Johan said:
Hello,
Since a few days my phone has had bootloops, after a number of hours it usually boots up. I've been having trouble with WiFi and bluetooth as well, I think that might have something to do with it.
Is anyone having the same, I first thought it was because of lack of internal storage, but now I have performed factory resets and flashed the whole ROM again, it's still not working properly.
Could anyone please help me?
Thanks.
Click to expand...
Click to collapse
I had same problem and now my phone is in service. Saturday morning he goes in bootloop after I restarted it because wi-fi has stuck. after to many firm flash I give up and send it to service. at beginning of next week I got the result. but the man who I give the phone ask for same money for extra warranty to restore my money that I give on the phone back if they don't manage to repair it.
popa.vasile.93 said:
I had same problem and now my phone is in service. Saturday morning he goes in bootloop after I restarted it because wi-fi has stuck. after to many firm flash I give up and send it to service. at beginning of next week I got the result. but the man who I give the phone ask for same money for extra warranty to restore my money that I give on the phone back if they don't manage to repair it.
Click to expand...
Click to collapse
Having the same thing with the WiFi not working, in an attempt to fix that I tried to reboot, bad choice. Resets and flashes wouldn't work either for me. Let me know if you manage to get it fixed.
Anyone having the same problem, I can't use WiFi and Bluetooth anymore. Did anyone have contact with Sony?
Same issue here
my xperia m4 aqua e2306 used to be in a boot-loop, i manage to fix the boot lop by installing a custom firmware but now, Wi-Fi and bluetooth aren't working..
Bluetooth sometimes turns on but the Wi fi doesn't , it just shows turning on but never turns on.
had someone fixed this issue?
ragde2210 said:
my xperia m4 aqua e2306 used to be in a boot-loop, i manage to fix the boot lop by installing a custom firmware but now, Wi-Fi and bluetooth aren't working..
Bluetooth sometimes turns on but the Wi fi doesn't , it just shows turning on but never turns on.
had someone fixed this issue?
Click to expand...
Click to collapse
Still have the exact same thing, noone seems to have a solution.
Same thing
I have the same thing. It looks like there is no solution.

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