[Q] Xperia Neo Speaker not working - Sony Ericsson Xperia Neo, Pro

A couple of days ago I updated my Xperia Neo from 2.3.4 Gingerbread to the newest ICS.Well today I woke up with 6 missed calls, because apparently the back speaker stopped working.Not even the slightest bit of sound comes out of it.
Headphones work, "call" speaker works, but the back one just died.I haven't physically "abused" the phone.I dropped it lightly a month ago, but I doubt that's the problem.
Repaired software via PC Companion - still not working, so it must be hardware.I haven't rooted the phone.Haven't tried any speaker mods/apps only the stock Xloud.
The phone is 1 and 1/2 months old and the speaker died already...what the hell is with hardware quality these days...
Any ideas guys?Please help.

Jorkataa said:
A couple of days ago I updated my Xperia Neo from 2.3.4 Gingerbread to the newest ICS.Well today I woke up with 6 missed calls, because apparently the back speaker stopped working.Not even the slightest bit of sound comes out of it.
Headphones work, "call" speaker works, but the back one just died.I haven't physically "abused" the phone.I dropped it lightly a month ago, but I doubt that's the problem.
Repaired software via PC Companion - still not working, so it must be hardware.I haven't rooted the phone.Haven't tried any speaker mods/apps only the stock Xloud.
The phone is 1 and 1/2 months old and the speaker died already...what the hell is with hardware quality these days...
Any ideas guys?Please help.
Click to expand...
Click to collapse
most probably a hardware problem.. give it a service ASAP.

The problem is no SE authorized service in my country and sending it to another country just to get the speaker changed...I don't know.
Would it be expensive to find someone who knows what he's doing and get it changed?

Jorkataa said:
The problem is no SE authorized service in my country and sending it to another country just to get the speaker changed...I don't know.
Would it be expensive to find someone who knows what he's doing and get it changed?
Click to expand...
Click to collapse
yeah..maybe..you could try some help from the recognized contributors.. if its a hardware problem, try finding someone nearby..or just ask for an exchange where you got it.

Have you already tried the service test menu (*#*#4636#*#*)?
So music playback etc also doesn't work, how about touch feedback sounds?
You can also try going back to Gingerbread with flashtool.

Same thing happened to mine a couple of months ago. I sent it for repairs, and the report indicated that the speaker's metal contacts (?) became loose.
I've found people complaining about the same issue on another forum I use to go to. So yeah, unfortunately it seems that the device is poorly built...

i have the same problem here but not totally..
several moths ago i accidentally drop may xperia neo v and then there is a bit of change in sound.
sometimes it is so silent and then somtimes it is to loud.
but i think it's fix now..
---------- Post added at 06:16 PM ---------- Previous post was at 06:15 PM ----------
i have the same problem here but not totally..
several moths ago i accidentally drop may xperia neo v and then there is a bit of change in sound.
sometimes it is so silent and then somtimes it is to loud.
but i think it's fix now..

I've had this problem twice - once I missed my alarm in the morning.
Solution was to gently whack the phone against something hard and it's fine again - I've got a case round it so no damage done. I got the phone secondhand so it could've been damaged before I had it.

try plugging in and out the headphones
Jorkataa said:
A couple of days ago I updated my Xperia Neo from 2.3.4 Gingerbread to the newest ICS.Well today I woke up with 6 missed calls, because apparently the back speaker stopped working.Not even the slightest bit of sound comes out of it.
Headphones work, "call" speaker works, but the back one just died.I haven't physically "abused" the phone.I dropped it lightly a month ago, but I doubt that's the problem.
Repaired software via PC Companion - still not working, so it must be hardware.I haven't rooted the phone.Haven't tried any speaker mods/apps only the stock Xloud.
The phone is 1 and 1/2 months old and the speaker died already...what the hell is with hardware quality these days...
Any ideas guys?Please help.
Click to expand...
Click to collapse
Had a similar issue a few days after the update to ICS. The mic would work only in speaker mode ! So tried making a call using headphones plugged in and then unplugged the headphones while on the call .
It WORKED . Donno how . :laugh:

Jorkataa said:
A couple of days ago I updated my Xperia Neo from 2.3.4 Gingerbread to the newest ICS.Well today I woke up with 6 missed calls, because apparently the back speaker stopped working.Not even the slightest bit of sound comes out of it.
Headphones work, "call" speaker works, but the back one just died.I haven't physically "abused" the phone.I dropped it lightly a month ago, but I doubt that's the problem.
Repaired software via PC Companion - still not working, so it must be hardware.I haven't rooted the phone.Haven't tried any speaker mods/apps only the stock Xloud.
The phone is 1 and 1/2 months old and the speaker died already...what the hell is with hardware quality these days...
Any ideas guys?Please help.
Click to expand...
Click to collapse
Remove the back cover and try applying pressure on the areas near the back speaker. It happened to and this works

Here's how I fixed mine.
Jorkataa said:
A couple of days ago I updated my Xperia Neo from 2.3.4 Gingerbread to the newest ICS.Well today I woke up with 6 missed calls, because apparently the back speaker stopped working.Not even the slightest bit of sound comes out of it.
Headphones work, "call" speaker works, but the back one just died.I haven't physically "abused" the phone.I dropped it lightly a month ago, but I doubt that's the problem.
Repaired software via PC Companion - still not working, so it must be hardware.I haven't rooted the phone.Haven't tried any speaker mods/apps only the stock Xloud.
The phone is 1 and 1/2 months old and the speaker died already...what the hell is with hardware quality these days...
Any ideas guys?Please help.
Click to expand...
Click to collapse
This is how i fixed mine:
---This is only for fixing the loose connector problem. Luckily, this was my case.
I need to clarify that you don't need to open the whole phone and take it apart. Just the right side panel (The one without any buttons)
1. Remove the back cover. (of course, your phone should already be turned off by now)
2. Remove Battery, sim card, and sd card.
3. Unscrew 6 screws at the back of the phone. (actually, you only need to unscrew 3, but just go with me now)
4. Remove the two plastic side panels.
Take note: side, not front panels.
(and actually, here, the only panel needed to be removed is the right one, the one without buttons)
5. look at the back of the phone. place it in a table in such a way with the speakers near you and the sd card slot away from you.
6. you will see a fine black wire running on the right side panel (after you already removed the plastic panel)
7. It runs from below the sd card slot to the right side of the speakers.
8. take a tool(preferably not sharp)
---The connectors can be seen because there is a small gap/hole where you can see the connector pins.
9. Now, use the tool (i used a small flat screwdriver) to push down the first connector (the one on below the sd card slot)
10. Next, push down the second connector (beside the speaker)
After that, boot up your phone and try playing some music. It should work fine now, if the problem was loose connection.
I notice that I'm a bit too late but i hope this helps anyone else who might encounter this problem.
BTW my phone is NEO V but i think it should be the same with your NEO's. Cheers! :fingers-crossed:
If u need a picture, you can private message me, or i can give u a link from youtube. Just search: disassemble xperia neo or assemble xperia neo. Both helped me in the process. Find the videos by mobi mobirout. That's it!
Update 1: Here's the vid on disassembly.
Update 2: @Pantamorph
Sorry I got messed up when I sent you those two messages. Check this new image, it's more complete.
---------- Post added at 06:39 PM ---------- Previous post was at 06:34 PM ----------
ajp9 said:
I've had this problem twice - once I missed my alarm in the morning.
Solution was to gently whack the phone against something hard and it's fine again - I've got a case round it so no damage done. I got the phone secondhand so it could've been damaged before I had it.
Click to expand...
Click to collapse
Don't whack it you can try applying pressure as pinuno2007 suggested if you want it simple, or try the solution I posted http://forum.xda-developers.com/showpost.php?p=47544468&postcount=11

btiu idea
PLEASE DO NOT PERFORM ACTIONS THAT ARE DESCRIBED ABOVE !!!! THIS IS NOT A SPEAKER CABLE THIS IS AN ANTENNA YOU CAN GET ADDITIONALLY PROBLEMS WITH YOUR RANGE (if you damage this cable or connectors)

Related

[Q] Noise cancellation/microphone hole is not open

Hi there,
At my SGS2 it seems the microphone hole next to the microUSB cable, is not open. Everybody complains they can't hear me.
Sure, I can send the SGS2 back, but then I'm won't have a phone for the next couple of weeks.
Does anyone know, who already disassembled the SGS2, what this could be? Some soft plastic which I can easily remove with a needle?
My last option would be send it back, but maybe you guys know an option?
Can I use some audio codes for cranking up te mic?
Thanks!
Disassembling SGS2
http://www.youtube.com/watch?v=QKztg1ra4-0&feature=youtube_gdata_player
SativaNL said:
Hi there,
At my SGS2 it seems the microphone hole next to the microUSB cable, is not open. Everybody complains they can't hear me.
Sure, I can send the SGS2 back, but then I'm won't have a phone for the next couple of weeks.
Does anyone know, who already disassembled the SGS2, what this could be? Some soft plastic which I can easily remove with a needle?
My last option would be send it back, but maybe you guys know an option?
Can I use some audio codes for cranking up te mic?
Thanks!
Click to expand...
Click to collapse
Hmm .. seems I have the exact same problem here. People are complaining they can't hear me and they hear a terrible echo. Tried with headset, problem solved (of course ) Not sure if it is not open, I can see something gray inside the hole, which could be the mic. Disassembling is not an option for me, just got it yesterday so .. if there is really something wrong I will go back to the store asap.
I am disappointed about this, really, expected a lot from this phone to replace my Desire.
EDIT: tried also speakerphone, then it is all normal. Speakerphone uses the mic on top near the headphone jack, I just found out. It looks like a faulty mic to me (or covered with something).
EDIT 2: Fixed, although people say that with my previous phone the quality was better. Reset to factory defaults did the trick for me. It seems that the firmware update the other day (used Kies) had messed something up, that is my guess.
New device
Well, I kept holding the problem. Yesterday in the morning all was fine, in the noon people kept telling they hear me with bad quality and an echo. I went back to the store, explained the situation, they gave me a new device. I can clearly see the difference in the microphone hole .. the first phone it was closed, here it is more open. Problem should be solved now, I hope. I can say that I tested the quality myself and I can hear the difference. The sound of voice is more clear and louder.
I think it is word a shot for you to try to change your phone for a new one.

[Q]Can't hear during converstion after fuild droplet

Hi All,
I'm not sure if this is the proper section to post this question but since it's Q&A, I thought it won't hurt.
Desctription:
My wife owns Xperia U and our daughter managed to spill couple of drouplets of vitamin C, on the part of the phone right above the "Sony" branding, not sure how you call it; "hearbud" maybe.
And now my wife can hardly hear anyone on the other end of the line during a call...unless she uses loudspeaker or headphones.
Actions taken:
I did wipe the fluid with a tissue, also powered off the phone and wiped that part with ear cleaning stick with alcohol and then dried it with hair dryer and powered the phone but that didn't seem to help.
Question:
I was wondering if anyone had similar case and what would be the recommended action to take at home, before I take it to shop for repair.
Many thanks in advance
Just wait for a day or two
When I happened on my e90 ( yes I used that brick type of phone)
I kept it in sunlight for 2-3 hrs
Bt still had some issue regarding voice quality
It's been few day now, since saturday and still the same problem.
Any other inputs?

Speaker problem

The back speaker on my Ace stopped working. I don't know when it happened. Last time I listened to music today, it was working fine. Later, I noticed the sound was all distorted so I decided to reboot only to find it didn't work at all. I did drop it from around waist height, I have a protective case and the phone fel on a carpet though. Headphones still work, but no sort of sound comes from the speakers. Boot animation, alarm ringtones, music, nothing. Probably have to send it for repair, right? :/
indospot said:
The back speaker on my Ace stopped working. I don't know when it happened. Last time I listened to music today, it was working fine. Later, I noticed the sound was all distorted so I decided to reboot only to find it didn't work at all. I did drop it from around waist height, I have a protective case and the phone fel on a carpet though. Headphones still work, but no sort of sound comes from the speakers. Boot animation, alarm ringtones, music, nothing. Probably have to send it for repair, right? :/
Click to expand...
Click to collapse
Yeah it might be hardware issue btw just flash once stock rom n then check! If still not working then give it to service center
This is for sure a hardware failure because everything was working fine earlier and after falling it just stopped functioning. You can contact a local phone repair shop that would cost you less and also take less time than a service center.
P.S - Experience around 15 day wait for replacing touchscreen from service center
Headphones stopped working all of a sudden too. I was listening to music and it just stopped working :/ No other falls occured :/
indospot said:
Headphones stopped working all of a sudden too. I was listening to music and it just stopped working :/ No other falls occured :/
Click to expand...
Click to collapse
Just flash stock rom once if that dosnt work then go to repaire shop and change the speaker
Sent from my GT-S5830i using Tapatalk 2
Flashing stock ROM did no good. Sounds like it's a hardware problem.
indospot said:
Flashing stock ROM did no good. Sounds like it's a hardware problem.
Click to expand...
Click to collapse
Completely agree with @Hitesh2626 :good:

Headphone jack problem

Hello!
Half year ago I purchased my Z2 and after using it for a month some problems started happening with the jack plug.When I plugged in any headphones and started listening to music, it would stop if the jack got moved even by a tiny little bit, like if you put it in your pockets or just by rotating it with my hand very slightly.I took it to the local service centre and they replaced it.It was working fine until now and it started doing it again.My phone is fortunately waterproof, never had problem with that.I'll take it to the service again but do you have any idea how to prevent this next and what could cause this?
Thank you
Bad luck bro.No one from here complained about that kind of problem.From my experience the only problem i had with the jack was when i dived the phone in to water.After that the jack was not responsitive for like 2/3 hours.I dont know if there is some kind of protection preventing it from working so that the jack can dry in that time.After the 2/3 hours the thing was that when i plug the earphones in it the same problem like yours occured for like 1/2 hours.Sometimes it detected the earbuds,sometime it didnt.It constantly connected/disconnected them,but only for like half an hour or so,then it went back to normal working perfectly.
I got the same problem, and my girlfriend got it also since two weeks ago. I fixed it (actually not fixed it, but made it much less annoying) on my phone by blowing in my headphone jack. (It has nothing to do with water here, phone hasn't been in contact with water!!)
ImS0Raw said:
I got the same problem, and my girlfriend got it also since two weeks ago. I fixed it (actually not fixed it, but made it much less annoying) on my phone by blowing in my headphone jack. (It has nothing to do with water here, phone hasn't been in contact with water!!)
Click to expand...
Click to collapse
Wow! I remember trying this before but it never worked, now I got out all the dust with a chopstick and I blowed in it really hard and now it's working perfectly.Don't know how long this is gonna last but thank you!
I have sometimes fibre from jeans stuck in the headphone jack and have to use needle to take it out, otherwise headphones aren't detected at all. I almost had a heart attack that the phone is damaged, but it was just debris from a pocket..
You could also try enabling the Smart Connect - Music on the go such that it would auto play the music tracks that you have to mitigate the problem u are facing. Else, try to get a RMA
dnjx said:
You could also try enabling the Smart Connect - Music on the go such that it would auto play the music tracks that you have to mitigate the problem u are facing. Else, try to get a RMA
Click to expand...
Click to collapse
That wont solve it at all lol. It has nothing to do with software.
I had such a problems. I messed a bit with a screwdriver and I got it fixed, but DON'T do that if you have warranty. I was scared that I almost broke it forever back then but I somehow fixed it and never touched it again.
However, what you can do is to take a needle and on the bottom there might be some dirt from the pocket. Try to take it out.
Sent from Xperia Z2
Luckily not from an iPhone = Yesterdays technology at tomorrows prices
It's most likely software issue. the proof is me. I had same problem. When my Z2 can detect the earphone, I tried to reboot it without unplugging the earphone. Guess what, the earphone is undetected after phone reboot. And unplugging / plugging it again did nothing. There's workaround though, my Xiaomi Piston had button on it, so I pressed the button while plugging the earphone (there're a lot of thread about it here). Then it worked, sound came to the earphone, but the buttons didn't worked (when it works normally, the button works). So I think it's most likely have something to do with the software. If it was hardware issue, then once the earphone detected, a reboot would still make it detected.
It never happened so far on the bundled noise cancellation earphone, always detected, spot on.

Help | phone ear speaker

Hey, I have a mate 10 pro c432 v148.
Last weekend I decided to go to the water with the phone as it is supposed to be waterproof (not submerged just a few splashes).
Since then the phone was working normally except for one thing, the ear speaker suddenly outputs the sound at a very low volume (it's there just barely ear able).
Is there anything I can try to do to fix it? It doesn't seem like corrosion to me since it's still working..
CosTuMe said:
Hey, I have a mate 10 pro c432 v148.
Last weekend I decided to go to the water with the phone as it is supposed to be waterproof (not submerged just a few splashes).
Since then the phone was working normally except for one thing, the ear speaker suddenly outputs the sound at a very low volume (it's there just barely ear able).
Is there anything I can try to do to fix it? It doesn't seem like corrosion to me since it's still working..
Click to expand...
Click to collapse
There's an app on the play store called unclog your speaker.
Activate stereo+ , place the phone horizontally when u enter the app and run it for couple mins.
If your device is rooted then do this : https://forum.xda-developers.com/mate-10/themes/audio-mod-root-t3706954 and run the same app I mentioned before ( Be careful not to dmg your earphone speaker with this mod ! I have no idea how long can u run it maxed out with this mod and frankly I'm not interested in testing it on my own device lol ) - it should provide better results and the speaker experience is much more enjoyable with it.
Rstment ^m^ said:
There's an app on the play store called unclog your speaker.
Activate stereo+ , place the phone horizontally when u enter the app and run it for couple mins.
If your device is rooted then do this : https://forum.xda-developers.com/mate-10/themes/audio-mod-root-t3706954 and run the same app I mentioned before ( Be careful not to dmg your earphone speaker with this mod ! I have no idea how long can u run it maxed out with this mod and frankly I'm not interested in testing it on my own device lol ) - it should provide better results and the speaker experience is much more enjoyable with it.
Click to expand...
Click to collapse
The application solved the charity of the sound so I can understand the words, but the strength didn't change. I'm a bit afraid putting those mods on :/ wondering if the speaker membrane still has water on it even though 3 days have passed.
Thanks anyway
CosTuMe said:
The application solved the charity of the sound so I can understand the words, but the strength didn't change. I'm a bit afraid putting those mods on :/ wondering if the speaker membrane still has water on it even though 3 days have passed.
Thanks anyway
Click to expand...
Click to collapse
Yw, as for the mod I'd suggest at least using it without pushing the speakers.
As to why is it so quiet?
Idk, is it quiet enough that you can't make phone calls?
It should be working alright after a splash ( Unless u power hosed it ... ) so it might be just ur imagination.
Earphone speaker is pretty quiet, I was tweaking the mod 2day so I took the time to revert back to stock and it can't even be compared...
You have 2 options so far - Follow the guide I sent you or send it to the service.
The file from that guide should at least bring your speaker back to normal.
I guess I totally got used to it that I forgot how bad the Huawei implementation is.
You might run into issues while doing this like I have with the latest twrp.
Lemme know if you need some help! :good:

Categories

Resources