Iconia Tab not responding PLEASE HELP - Android Q&A, Help & Troubleshooting

Hey Guys
my grandmother got an acer iconia tablet pc with stock honeycomb rom on it.
A few days ago she occured the error that after she starts the tablet she cant even unlock the screen...
In the status bar on the bottom you see that it is responding to wlan battery charging and even display rotation
I figured out that if u u restart the tablet and emediatly slide over the unlockring it unlocks and it appears the message restarting system after this it does not respond anymore nevertheless it does not reboot.
Befoure reseting the tab i would like to ask the xda comunity for any solutions to this because my grandmother does not want to lose all her stuff on the tab.

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