partial magenta color shift of the display ;( - Galaxy S III Q&A, Help & Troubleshooting

Dear all,
I got my second SIII yesterday, but it has a similar issue to the first one. :crying:
There is "something" like a magenta color shift on the right of the screen (~1/8), what is mainly recognizable on a pure white or grey background.
The first device has the same, but on the bottom of the display (~1/3).
I never read about this issue before, so please let me know your opinion about that.
Many thanks in advance.
Best regards,
Mario

In samsung service center said that new oled screens sometimes need some time to warm up to properly stick layers of the screen. But if after some period of time (week?) problem persists its meen faulty mainboard (i dont rememer, power regulator or such thing) and it need to be replaced by new one. So maybe give it a time, play games etc. and heat it up.
Wysyłane z mojego GT-I9100 za pomocą Tapatalk 2

Many thanks for your answer. :thumbup:
Hope it will be fixed that way!
What would be interesting to me -
is here someone, who had the same issue, which has been gone after a while?
And if so, how long did it take?

Related

Fast vertical lines on screen wake up

people, has anyone of you noticed white vertical lines that appear for a fraction of a second when you power on the device? it happens right before lock screen appears... best could be seen in a dark... seems like there is a problem with screen initialization on a driver level...
Could someone check this issue?
Using Lightning ROM 1.5
Sounds like your phone is defective.
cmd512 said:
Sounds like your phone is defective.
Click to expand...
Click to collapse
i prefer to be more optimistic due to the fact that many others reported the same problem on different forum... xda is more reliable, so I'm trying to collect the opinions here as well
Mine has this, noticed it for the first time yesterday (hadn't seen any reports of this at that time).
NZtechfreak said:
Mine has this, noticed it for the first time yesterday (hadn't seen any reports of this at that time).
Click to expand...
Click to collapse
don't worry, I think this effect is present on every piece of 9100. more or less obvious for users... it might be not vertical lines that people see but the quick white flash
Datosss said:
people, has anyone of you noticed white vertical lines that appear for a fraction of a second when you power on the device? it happens right before lock screen appears... best could be seen in a dark... seems like there is a problem with screen initialization on a driver level...
Could someone check this issue?
Using Lightning ROM 1.5
Click to expand...
Click to collapse
What effect does this have on any other aspect of the phone, or is it literally only that fraction of a second that there is any apparent effect?
johncmolyneux said:
What effect does this have on any other aspect of the phone, or is it literally only that fraction of a second that there is any apparent effect?
Click to expand...
Click to collapse
if it is really a problem of display controller low-level driver - it might cause some serious problems as time passes... total screen failure, for instance... as i remember from past cell phones - it was the first sign of upcoming screen death...
but i think that in our case - this is just a minor driver issue in screen initialization process... at least i believe so
I have this problem with the screen as well! and it's annoying to see those vertical lines whenever I wake up the screen.
sometime i can see the lines with "CRT Screen Off" mod, but without they dont appear
Try to do a backup in CW recovery and flash a stock rom.
It can be the CRT effect or any other custom rom issue.
It would be great to know if the problem is due to your custom rom or not.
Hey, sorry to bring this up again, but I'm having the same problem, and it's really bothering me. If there's any way of fixing it, please let me know, I just uploaded the stock ICS 4.0.3 for my device, and it started to show.
mine too has this
Mine also has this issue. only visible in the dark
yeah, same here. I thought i was the only one having this
Sent from my GT-I9100 using xda premium
Noticed this straight away when I got my new phone and it was there before I flashed a custom anything
***Bezeke HOLO LPQ base running bits stuff from everywhere ***
I also have this issue
One large, white vertical line. Clearly visible in all lighting conditions
However sometimes (rarely) it doesn't do it.
I have compared this to a black galaxy s2 (mines white) which doesn't suffer from this issue. It actually seems to delay the screen on / unlock time
The black loads the lockscreen at almost the exact same time as the white displays the lines.
I've been putting off returning it under warranty as I can't do without it..
Its like a jolt of power that hits the screen
***Bezeke HOLO LPQ base running bits stuff from everywhere ***
yeah, i recently got a phone off someone, and it's been bothering me since, there's no way of fixing it? i hope it hasn't caused anyone trouble, i recently switched to iPhone to this phone and i'm absolutely loving it besides the white flash
hi
i have three galaxy i9100
two of them are black
and the last one is white
and relax every i9100 has this
i have it on my 3 devices
some people may not see it cuz they didnt test it in the darkness
turn off all the lights on the room all of them
ull see it once u press the power button
ayhamx360 said:
hi
i have three galaxy i9100
two of them are black
and the last one is white
and relax every i9100 has this
i have it on my 3 devices
some people may not see it cuz they didnt test it in the darkness
turn off all the lights on the room all of them
ull see it once u press the power button
Click to expand...
Click to collapse
If you mean the minute, almost "patterned" grey lines then yes. Every Galaxy S2 has theses.
But bright white, clearly visible line/s which delay the screen-on process.. No, not every Galaxy S2 has it.
Especially if they don't always appear
i don't think its an issue with the phone i had it running an old version of omega rom the latest 5.1 does'nt have that problem.

Dead red pixel

Last night I noticed one. It sits at the bottom of the landscape screen almost next to the clock. The weird thing is that it is visible only with a bright background, or if I put a bright widget above it. Does this last thing means problem with that section of the screen in general? Tne tab is new. Would you return it just for that? Is there any danger of this spreading to other pixels?
sent from my CM7 nokia 3210
Hi
It's not dead,it is just stuck. On PC there are solutions to solve it (google stuck pixel). On Android I think some app that change status of pixel a lot in short period of time should work also. Like watching some Anime with lots of flashing in the region of this pixel or something similar.
Hi!
If you're lucky, as the above poster said. Try to "kick-start" the pixel by watching/running something that rapidly changes between different bright colors, such as red, green and blue.
After a few sessions of that, you might be lucky to get it working again!
If it is dead tho, different companies have different "dead pixel policies". I can assue you that it needs more than 1 to get it replaced tho.
Good luck!

[Q] Found dead/faulty pixel on screen of sk17a

So I noticed a dead/faulty pixel on my sony Erricsson Xperia mini pro sk17a night. On the most bottom, right part of the screen of you look at it portrait. This pixel flashes whenever I scroll down webpages nut flickers often even on the home screen. Either that or its really dim. It's just one pix I think.
So is anyone else getting this or just me?
Also, to fix this I go to my phone service provider to get it fixed right? Since its Rogers and it said they will fix it for free or something. I have not rooted or done anything to void the warranty.
Exactly the same problem.
I have exactly the same problem on SonyEricsson sk17a . Did they fixed it ?
There's a screen test on service menu: dial *#*#SERVICE#*#*, go to Service tests and test Display. It will go to a color every time you touch the screen, press back to exit. There you can see if its a pixel problem and wich color the pixel is stuck in (or dead).
Then you can take it to SE for repair (warranty of course).
nightcrawlerbr said:
There's a screen test on service menu: dial *#*#SERVICE#*#*, go to Service tests and test Display.).
Click to expand...
Click to collapse
It's *#*#7378423#*#* just in case.
nightcrawlerbr said:
Then you can take it to SE for repair (warranty of course).
Click to expand...
Click to collapse
Yes I would do the same.
10x.I'l give it a try.
I also contacted with SE's support. Just waiting for there reply ( to be honest it looks like a software issue ) . When there is static image on the display , it is OK.
Hello guys,
So what happened finally with that issue? Was it software problem finally? I have the xperia Mini ST15i and there is a dark pixel on the very left of the screen and it's only visible when there is motion, but not in static images of any color!
Please tell me what happened with your case.
Thanks!
stargazer_81 said:
Hello guys,
So what happened finally with that issue? Was it software problem finally? I have the xperia Mini ST15i and there is a dark pixel on the very left of the screen and it's only visible when there is motion, but not in static images of any color!
Please tell me what happened with your case.
Thanks!
Click to expand...
Click to collapse
Make a test in service menu as said some posts above.
If pixel is indeed buggy, take your phone to shop, should fall under warranty.
Its the screen's issue. If im not mistaken companies keep the 5 dead pixel policy. Not subpixel, but pixel.
If a subpixel is faulty (i think) you cannot see one of the three RGB subpixels, If the whole pixel is faulty you get a white dot where the pixel should be. So from what i understand you have a faulty subpixel, therefore the company itself wont hold it under warranty but your Service Provider might.
Pixel problem .
From the support center here in bulgariq , they told me , that they will forward this issue to SE .
No response till now . My problem was ( and still is ) identical . Pixel is OK on all the colors, except when there is moving image ( than it is not , white , gray or some other color .Than the pixell i just black (dead) )
reekol said:
From the support center here in bulgariq , they told me , that they will forward this issue to SE .
No response till now . My problem was ( and still is ) identical . Pixel is OK on all the colors, except when there is moving image ( than it is not , white , gray or some other color .Than the pixell i just black (dead) )
Click to expand...
Click to collapse
I think I have the same issue, my pixel is ok in all colors, but when there is moving image (for example scrolling in browser) even in white color, there is a dark dot flashing.. when the scrolling stops the dot dissapears too!
Is it the same as yours?
dead pixel
Exactly the same behavior.
Same here... A pixel in the bottom of the screen, it works good, but when I scroll, the pixel turns black :S should I send it for the warranty?
Sent from my SK17a using xda premium
Dead pixel issue
Try to send it . I wil contact them again and will try to point the problem more precisely. It is strange. It is not dead subpixel because it shows all the collors correct. I think the display controller is not OK. not the display itself.
so do you think that is the display driver? Or perhaps the build 0.62? Do you think that's good idea to return to a previous build? Is it possible to fix the issue?
I mean it could be graphics driver software issue as well.
stargazer_81 said:
so do you think that is the display driver? Or perhaps the build 0.62? Do you think that's good idea to return to a previous build? Is it possible to fix the issue?
I mean it could be graphics driver software issue as well.
Click to expand...
Click to collapse
Androids do not have such problems. At least never happened any problems with graphic drivers.
Sent from my WT19i using xda premium
Someguyfromhell said:
Androids do not have such problems. At least never happened any problems with graphic drivers.
Sent from my WT19i using xda premium
Click to expand...
Click to collapse
I mean its not the screen for sure because this flickering pixel is only obvious in scolling for example.. also its located on the very bottom of the screen. its close to the XPERIA logo and light on the right. if the refresh rate is high it flickers fast so its difficult to see it.. when its static image there it dissapears..
Ofcourse it is an issue of the screen... You have a faulty subpixel. Maybe on non scrolling occurences the color is stabilized with the remaining 2 . This isnt windows/linux/mac, you dont upgrade drivers as you would on a computer. And no its not your GPU. If it were the gpu it youd be going haywire in random parts of the screen not just a specific 1x1 pixel area
Sent from my ST17i using XDA
To be honest I don't know if its a subpixel thing.. For example when Safari is loading, even on a white page, this pixel is flickering. When it stops loading the page, the pixel dissapears..
Have the same issue with my Xperia Mini ST15, I have a stuck pixel in the middle of screen (yes... that sucks) but it's only visible when the screen is showing a black color, its a shine pixel.

[Q] Touch Light Keys on the white S3

Hi guys.
I just wanted to confirm something regarding the touch light keys(menu and back keys) on the white S3.
When they light up, the surface around them will also have some dim light probably because they're too bright.
Is this normal? Does this happen to all white S3 users?
I attached a photo to make my poor description clearer.
Thanks a lot.
turn them off
Yes, happens to all of themthem
Sent from my GT-I9300 using xda premium
Yes it happens on mine also.
Thanks for the reply. Now I'm relieved.
One additional question, does this happen on the blue S3 too?
Same here, i just turned them off because you cant miss the buttons. And i think the phone looks better with them off.
It happened on my white one - I call it the halo effect. That's why I swapped to the pebble blue. It doesn't happen on the pebble blue.
So it doesn't happen on the blue one.
But I still love my white one, bored of dark colour already although the blue S3 is kinda unique.
And yes I'm gonna turn them off, looks clean and sleek.
This is normal. You will also notice that the notification LED will have the same effect e.g. blue LED - whole front of phone will turn blue when the LED is on.
Does not happen on the Blue one.
Swagtabulous said:
Hi guys.
I just wanted to confirm something regarding the touch light keys(menu and back keys) on the white S3.
When they light up, the surface around them will also have some dim light probably because they're too bright.
Is this normal? Does this happen to all white S3 users?
I attached a photo to make my poor description clearer.
Thanks a lot.
Click to expand...
Click to collapse
It's not a problem.
All white models are made in this way.
If you don't like,turn it off.
On this subject. Does anyone know of a way to change the brightness of the buttons? I have them off atm but would like them on but dimmer. The light blur looks quite cheap and is a design oversite in my opinion.
I would be very interested also in any solution to adjust the brightness
Sent from my GT-I9300 using XDA
It would be great if there's an app to adjust the brightness of the touch light keys!
Any news about the adjustment of the touch key brightness?
Gesendet von meinem Nokia 3210
+ 1 on this!
Send from my Galaxy SIII running CM9
Dabarr said:
+ 1 on this!
Send from my Galaxy SIII running CM9
Click to expand...
Click to collapse
I've turned them off. I don't get it at all. Why do the buttons light up? What information is it giving you? "Don't forget - this is a button - press it and something will happen. In the case of the back button what will happen will be entirely unpredictable 90+% of the time! Might go back, might quit, might even take you to a page you've never been to! But you can press it!"
Any news about it? Someone knows if it's possible to adjust the brightness of the touch keys?
Every solution is welcome
I have white s3 and I prefer the lights like that.. looks cool.
Sent from my GT-I9300 using xda app-developers app
It looks way to bright and it's blinding me while I'm watching at the screen by night... :-\
Gesendet von meinem GT-I9300 mit Tapatalk 2

[HELP] Screen leftovers from other apps, (lcd image burn)?

So recently my phone has ghost images, leftovers from other apps on the screen. (eg. The top bar showing up ghostly when it shouldn't, controls of a game showing up on home screen after closing the game in a ghostly effect) It is not a software problem. I know it goes away on its own after some time, but it's very annoying and its freaking me out. Anyone else got this problem? How do I fix/prevent it
i got it to.not know hot to fix it
Very disappointed from xperia screen
I have also the same problem and it looks like a hardware issue. It's very noticeable when you increase the screen brightness. Notification bar icons/time appear all time against any dark background. Very annoying, even cheap phones don't have that problem.
Example I found online -> lnv.i.lithium.com/t5/image/serverpage/image-id/79782iF19656F933D1C741
leocosmos said:
I have also the same problem and it looks like a hardware issue. It's very noticeable when you increase the screen brightness. Notification bar icons/time appear all time against any dark background. Very annoying, even cheap phones don't have that problem.
Example I found online -> lnv.i.lithium.com/t5/image/serverpage/image-id/79782iF19656F933D1C741
Click to expand...
Click to collapse
I read that certain types of screen cause it, and it cannot be fixed except wait, which sucks, but I can't say for sure
Screenshots showing problem
I took these photos from my phone to show you how the screen retention problem looks like in Sony Xperia X.
i.imgur.com/7fQPnzL.jpg
i.imgur.com/n0wEchG.jpg
i.imgur.com/SfOZszz.jpg
leocosmos said:
I took these photos from my phone to show you how the screen retention problem looks like in Sony Xperia X.
i.imgur.com/7fQPnzL.jpg
i.imgur.com/n0wEchG.jpg
i.imgur.com/SfOZszz.jpg
Click to expand...
Click to collapse
Yes, thats exactly my problem. I noticed that it gets worse if the device is overheating
Sorry for the bump, but is any else having the same issue?
Mine seems to be getting worse and worse over time, to a point that it can literally retain half way up the display.
I use to have the same issue with my iPad Mini Retina until I took it in for a replacement and it hasn't happened since (2 years ago).
Any experiences with Sony replacing the display under warranty?
Thanks,
MrAndroid12 said:
Sorry for the bump, but is any else having the same issue?
Mine seems to be getting worse and worse over time, to a point that it can literally retain half way up the display.
I use to have the same issue with my iPad Mini Retina until I took it in for a replacement and it hasn't happened since (2 years ago).
Any experiences with Sony replacing the display under warranty?
Thanks,
Click to expand...
Click to collapse
Not really. After buying the phone, I used it for two months without having this problem, then rooted, so no warranty
FoxTheLegend said:
Not really. After buying the phone, I used it for two months without having this problem, then rooted, so no warranty
Click to expand...
Click to collapse
It started creeping in after 3 months for me.
Oh and it seems like that I have full screen retention now....
MrAndroid12 said:
It started creeping in after 3 months for me.
Oh and it seems like that I have full screen retention now....
Click to expand...
Click to collapse
Wow, yours got on the next level. Mine isnt so bad. Actually , I rarely have the problem lately. Do you run poison 7.1? That particurar ROM I was using was problematic, causing the phone to overheat and the lcd problem was present all the time
Mine is completely stock and unrooted.
Sent from my Sony Xperia X F5121 using Tapatalk
running completely stock & unrooted. Mine has this problem too. However, the image disappear after 10-20 minutes :|
I had this problem on my unit as well. Tried to adjust the white balance and it seems the issue was barely noticeable on the status and navigation bars.
The good thing is that screen retention falls under manufacturing defect and you will get a new screen.
Mine got replaced with a brand, spanking new one, but the issue has started to creep in just a little bit after a few months, but its very faint.

Categories

Resources