Help please - Galaxy S II Q&A, Help & Troubleshooting

hey Guys,
I need Help please
I got a new S2 GT- I9100 10 days ago; it had a problem with the charger as it shut down once I connected the charger; so we changed the Firmware and the problem solved but since then the back button and home button doesn't work and when I receive or make a call I don't hear anything or the caller doesn't hear anything
we tried to change the firmware many times but still no solution
please help me guys it's a new phone and the shop I bought from told me he can't do anything as we changed the firmware
waiting for your help

Flash back original ROM and send it for RMA.

Stileth said:
Flash back original ROM and send it for RMA.
Click to expand...
Click to collapse
Thanks for your reply
Could you please tell me more details about how I could do this

beauty.touty said:
Thanks for your reply
Could you please tell me more details about how I could do this
Click to expand...
Click to collapse
hey dude please be more specific in ur posting of the issue.ur not that noob to provide the neccessary details of ur ROM version, kernel etc for people to help u out.
rather than doing that ur just weeping over here with just prsenting the issue, which in no way provide the data sufficient for people to help u out.

Sun90 said:
hey dude please be more specific in ur posting of the issue.ur not that noob to provide the neccessary details of ur ROM version, kernel etc for people to help u out.
rather than doing that ur just weeping over here with just prsenting the issue, which in no way provide the data sufficient for people to help u out.
Click to expand...
Click to collapse
sorry for being not specific but I wanna know what is "send it for RMA"; as I already got the original ROM and nothing change; still have the same problem
Could you please tell me what to do?

RMA = http://en.wikipedia.org/wiki/Return_merchandise_authorization aka send it back where you bought it
If you have original ROM and no Yellow Triangle or increased custom counter (if yes use TriangleAway app), so they can't know you were messing with your phone then you can send it. Do wipe cache/data and factory reset.

Related

RIL not compatible with baseband

hey guys,
i have already discovered something important about the problem of my phone LG P500h,
problem No GSM,
i read about RIL (Radio Interface Layer) and i think this my problem,
the photo said that my RIL and my baseband are not compatible.
so if u please can U help me by sending me the original files and how to flash,
i send u a photo about no RIL in my phone and baseband unknown
please don't hesitate my message,
thanks U all
omar1000 said:
hey friends,
i know that i do some mistakes.
my phone LG P500h
i have got a problem after flashing a different roms ranging from android 2.2 to 2.2.1 to 2.3.4
now i am using void.#forever r 1.6.15
now there is no GSM
first i thought my phone was locked but now i discovered that baseband unknown
then i tried to flash baseband but no success and flash different roms by different ways but no success.
the case now:
phone always airplane mode on.
the sim lock is choosed on.
not able to enter mobile networks.
radio is off
after using code *#*#4636#*#* i enter the menu that show me radio off and not able to set GSM band also
can U help me please, i hope that i didn't brick my phone
the one who will help me i will send him a gift donations 35$
thank u.
Click to expand...
Click to collapse
Did you flash the official 2.3.3 ROM from LG or any custom ROM based on official 2.3.3 before coming to void.#forever r 1.6.15???
P.S: Why do you need to give a donation for getting help??? If you want to donate, donate to the fantastic developers out there in the development forum.
gkarthik16 said:
Did you flash the official 2.3.3 ROM from LG or any custom ROM based on official 2.3.3 before coming to void.#forever r 1.6.15???
P.S: Why do you need to give a donation for getting help??? If you want to donate, donate to the fantastic developers out there in the development forum.
Click to expand...
Click to collapse
thak u,
i make a lot of mistakes so i am sure i have flashed official 2.3.3 after i flashed the void forever rom then get back again
for the donation it is like i take my device to repair at a shop,
and dont worry i will make donation for my favorite web site xda-devlopers.com
may be some help to restore the original baseband
the photos explain the story
thanks
omar1000 said:
thak u,
i make a lot of mistakes so i am sure i have flashed official 2.3.3 after i flashed the void forever rom then get back again
for the donation it is like i take my device to repair at a shop,
and dont worry i will make donation for my favorite web site xda-devlopers.com
may be some help to restore the original baseband
the photos explain the story
thanks
Click to expand...
Click to collapse
I cannot download the zip and see the photos as I'm in office now. Go through the below thread on how to flash a baseband.
http://forum.xda-developers.com/showthread.php?t=1149530
gkarthik16 said:
I cannot download the zip and see the photos as I'm in office now. Go through the below thread on how to flash a baseband.
http://forum.xda-developers.com/showthread.php?t=1149530
Click to expand...
Click to collapse
i am now reading and tying about one week
i think that this basebands in the thread is not compatible with p500h
coz i tried too much but still the baseband unknown
thanks
So...tell us whole story of what you did..if you flash oficial firmware did you made backup before installing void ROM?... your info about problem is so strange..
Sent from my LG-P500 using xda premium
U can try KDZ though to go back to 2.2
terratrix said:
U can try KDZ though to go back to 2.2
Click to expand...
Click to collapse
i tried to go back by kdz but still NO GSM
thanks
omar1000 said:
i tried to go back by kdz but still NO GSM
thanks
Click to expand...
Click to collapse
How about factory setting via 3845#*500# menu when in froyo
terratrix said:
How about factory setting via 3845#*500# menu when in froyo
Click to expand...
Click to collapse
i will try to get back to froyo then try and told U
thanks
omar1000 said:
i will try to get back to froyo then try and told U
thanks
Click to expand...
Click to collapse
its much better to go back to froyo' root your phone' install CWM 3.1' do a NANDROID BACKUP' flash the ROM & KERNEL u want but ALWAYS REBOOT after every flash..
after rooting your phone, i highly recommend to INSTALL TITANIUM BACK UP PRO & UNINSTALL the other FACTORY APPS (unnecessary apps) on your phone before doing a NANDROID BACKUP so it wont eat too much MB's on your memory card
hope that helps
omar1000 said:
i will try to get back to froyo then try and told U
thanks
Click to expand...
Click to collapse
sorry i tried froyo by KDZ, and tried to get back factory settings,
but Failed,
sorry i am really cofused about what happened
may be the GSM software
hey guys,
i think may be this related to GSM software.
please check the attached photo.
waiting for your opinin
thanks.
asking help from administrator
hello everybody,
i didnt get any rsponse, or just your oppinion about the problem,
please administrator,
try to help me,or just give me your opinion,
is my phone bricked,
thanks.
omar1000 said:
hello everybody,
i didnt get any rsponse, or just your oppinion about the problem,
please administrator,
try to help me,or just give me your opinion,
is my phone bricked,
thanks.
Click to expand...
Click to collapse
May I ask which baseband u downloaded from http://forum.xda-developers.com/showthread.php?t=1149530
spellspark said:
May I ask which baseband u downloaded from http://forum.xda-developers.com/showthread.php?t=1149530
Click to expand...
Click to collapse
thank U for interest,
after i got the problem i thought that the baseband problem,
then i installed P500-v10E-baseband, as i am using Void-Forever rom
as my phone P500h,may not compatible,
but failed
GSM not working, wifi OK
need your opinin, is my phone bricked,
where can i mend or buy new board,
thanks
near to be solved
hey guys,
read here please,
as i am near to find solution
as i changed the post about the problem

ace stuck on logo screen

dearest friends, i urgently need you help.
i bought yesterday my new galaxy ace, i rooted it and works wonderful, i wanted ti install arabic language in order to read and write arabic, after installation the phone wont reboot and now am stuck on samsung logo.
i wiped the cache, made factory reset but no use still on the logo.
any one could help me in this issue, please am desperate did i lost my phone???
thanks for all who helps and reply...
waiting your kind replies as soon as possible.
darkylight said:
dearest friends, i urgently need you help.
i bought yesterday my new galaxy ace, i rooted it and works wonderful, i wanted ti install arabic language in order to read and write arabic, after installation the phone wont reboot and now am stuck on samsung logo.
i wiped the cache, made factory reset but no use still on the logo.
any one could help me in this issue, please am desperate did i lost my phone???
thanks for all who helps and reply...
waiting your kind replies as soon as possible.
Click to expand...
Click to collapse
Reflash stock rom.... Using odin...
Hit the thanks button if I helped
[FOLLOW XDA RULES]
aceian said:
Reflash stock rom.... Using odin...
Hit the thanks button if I helped
[FOLLOW XDA RULES]
Click to expand...
Click to collapse
first a looot of thanks coz u replied, but i need a favor. i might me dump but i need to ask.
can u tell me step by step how to do this and what is odin? and how and where i can get the firmwire for stock rom.
really thanks for your help.
darkylight said:
first a looot of thanks coz u replied, but i need a favor. i might me dump but i need to ask.
can u tell me step by step how to do this and what is odin? and how and where i can get the firmwire for stock rom.
really thanks for your help.
Click to expand...
Click to collapse
Can you please just search?
darkylight said:
first a looot of thanks coz u replied, but i need a favor. i might me dump but i need to ask.
can u tell me step by step how to do this and what is odin? and how and where i can get the firmwire for stock rom.
really thanks for your help.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=12874680
You must find everything here...
Read and follow instructions carefully.
Hit the thanks button if I helped
[FOLLOW XDA RULES]
QNBT said:
Can you please just search?
Click to expand...
Click to collapse
i swear i made a lot of search but no use, thats y i post this thread.
aceian said:
http://forum.xda-developers.com/showthread.php?p=12874680
You must find everything here...
Read and follow instructions carefully.
Hit the thanks button if I helped
[FOLLOW XDA RULES]
Click to expand...
Click to collapse
thanks ill try it.
darkylight said:
first a looot of thanks coz u replied, but i need a favor. i might me dump but i need to ask.
can u tell me step by step how to do this and what is odin? and how and where i can get the firmwire for stock rom.
really thanks for your help.
Click to expand...
Click to collapse
you can visit www.samfirmware.com. download the rom, and there is step by step guidance can be download also
dianpadi said:
you can visit www.samfirmware.com. download the rom, and there is step by step guidance can be download also
Click to expand...
Click to collapse
ok il will thanks dianpadi, but a small question, when they say arabic rom, is it means it support arabic font or every thing is in arabic?
can u confirm plz and advice me with a stable english rom that support arabic reading and typing.
thanks an a new fan for samsung, it my new step to samsung mobile and i know nothing
again thanks for your help
thanks all for your kind help and reply, my samsung ace is back to life ...
thread closed......................................................................................
dude.my ace got stuck on samsung logo.help me get back it to working..pls
okay, now im not sure if i can help you as im only new, but from all the reading ive done * and personal experience * the most common source of this problem is when flashing new things onto your phone, you have forgotten to wipe and clear the cache and stuff.. Try reflashing it, then wipe the dalvic cache and the others
Hopefully this can be of some use.

[Solved] [20$] help for restoring imei

Hi guys..
My galaxy s ii imei code has been changed & i don't have any back up for the file
i will pay 20 $ for who help me to restore it.. i spent about 3 weeks searching in the internet & there is no solution work for me
any one here can help please ??
Solved !!
http://forum.samdroid.net/f70/repair-imei-s2-5729/
Yes, this guy helped me & he take from me only 10€, & Odia ask me he will fix it for 50$ !!
i recommend to you to ask CVX about it, he helped me in 10 minuts.​
frooss said:
Hi guys..
My galaxy s ii imei code has been changed & i don't have any back up for the file
i will pay 20 $ for who help me to restore it.. i spent about 3 weeks searching in the internet & there is no solution work for me
any one here can help please ??
Click to expand...
Click to collapse
Flash any Stock Samsung GB ROM with PIT and that might bring your IMEI back!
Faryaab said:
Flash any Stock Samsung GB ROM with PIT and that might bring your IMEI back!
Click to expand...
Click to collapse
Thank you for your reply.. i already try it & no problem to try it again.. i'm downloading official rom.
frooss said:
Thank you for your reply.. i already try it & no problem to try it again.. i'm downloading official rom.
Click to expand...
Click to collapse
You already tried it, but you're trying again, downloading an official rom...
What did you use the first time?
GS-II Repair from Market if you've definitely tried everything else & it hasn't worked. If that doesn't work you could get in touch with Odia on here & he might be able to fix it for you. If not, back to your telco/Samsung for repair.
MistahBungle said:
GS-II Repair from Market if you've definitely tried everything else & it hasn't worked. If that doesn't work you could get in touch with Odia on here & he might be able to fix it for you. If not, back to your telco/Samsung for repair.
Click to expand...
Click to collapse
Odia will take 50$, not cheap.

[Q] Galaxy s2 not showing signal ,Imei number!!! Pleasee HELPP !! IM A NOOOBBB!!

Hey guys i have been using my galaxy s2 fo the past one year ..recently its vibration started to act wierd so iswitched it off .. but when i restarted my mobile signal started to dissapear and there is no imei number . evrything is unknown .. i dont know what to do.. I dont know how to root . so i dont know how to fix it as said in other posts .. can any one help me? .. im nooob to android .....!!!:crying::crying:
rythu_u said:
Hey guys i have been using my galaxy s2 fo the past one year ..recently its vibration started to act wierd so iswitched it off .. but when i restarted my mobile signal started to dissapear and there is no imei number . evrything is unknown .. i dont know what to do.. I dont know how to root . so i dont know how to fix it as said in other posts .. can any one help me? .. im nooob to android .....!!!:crying::crying:
Click to expand...
Click to collapse
Spoon feeding is not allowed here.
If you're a Android n00b and want to know how to root or flash custom or stock roms I suggest you do some reading/research. We have plenty of Q&A and guides that cover this.
Asking "how do I root" is a silly question to ask because its already been asked and answered so just look/read.
If you lost somehow your IMEI number(0 under *#06#), rooting the device won't help.
First, before any movement, backup your data and then restore defaults. Maybe it's some king of bug?
Settings->backup &restore -> restore defaults, erase memory.
TheATHEiST said:
Spoon feeding is not allowed here.
If you're a Android n00b and want to know how to root or flash custom or stock roms I suggest you do some reading/research. We have plenty of Q&A and guides that cover this.
Asking "how do I root" is a silly question to ask because its already been asked and answered so just look/read.
Click to expand...
Click to collapse
I kind of understood how to root but i cant understand this flashing rom thingy .. what should i do to just get it fixed? .. im soooo confusedddd . sorrryyy
mar10o said:
If you lost somehow your IMEI number(0 under *#06#), rooting the device won't help.
First, before any movement, backup your data and then restore defaults. Maybe it's some king of bug?
Settings->backup &restore -> restore defaults, erase memory.
Click to expand...
Click to collapse
yea i did type *#06# but imei is not showing up . its empty!! its not a bug. its a corruption in the imei ... i have no idea what to do now
First, relax. Its just a phone.
If the phone is still under warrenty - get it replaced/fixed for free where you bought it from.
If not, try to recover the iemi like it's explained here: http://forum.xda-developers.com/showthread.php?t=1264021
Sent from my digital submersible hovercraft.
f-r said:
First, relax. Its just a phone.
If the phone is still under warrenty - get it replaced/fixed for free where you bought it from.
If not, try to recover the iemi like it's explained here: http://forum.xda-developers.com/showthread.php?t=1264021
Sent from my digital submersible hovercraft.
Click to expand...
Click to collapse
thing is its hard to relax because i dont have an altrenative phone and it costed me a lot . my warranty just got over a few days ago another problem ........
well i checked out the link . but i dont get the cmd, adb shell part .. the whole 8th point i dont get it ???.
If you don't get it, there isn't anything further anyone here can do to help you. Send it to a Samsung service centre/authorised repairer, or ask local mobile repair shops. This is not something you're going to fix yourself.
MistahBungle said:
If you don't get it, there isn't anything further anyone here can do to help you. Send it to a Samsung service centre/authorised repairer, or ask local mobile repair shops. This is not something you're going to fix yourself.
Click to expand...
Click to collapse
hmmm.. well i went to them . they asked me to change the motherboard whith a total cost of 800 dhs.. which my parents wont give
CMD is command line - like MSDOS or Linux terminal. ADB is not something that you'll get by asking questions and getting answers, you need to read about it and understand it. It will take you a couple of days to figure it out.
I'd try going to several different phone shops/labs. Hopefully they will diagnose the problem without replacing the entire PCB. It's worth a shot.
If every shop says that you must replace the board, ask around. Maybe one of your friends knows someone who is able to fix this.
From what you described it seems like water damage or other hardware fault.
Sent from my digital submersible hovercraft.
f-r said:
CMD is command line - like MSDOS or Linux terminal. ADB is not something that you'll get by asking questions and getting answers, you need to read about it and understand it. It will take you a couple of days to figure it out.
I'd try going to several different phone shops/labs. Hopefully they will diagnose the problem without replacing the entire PCB. It's worth a shot.
If every shop says that you must replace the board, ask around. Maybe one of your friends knows someone who is able to fix this.
From what you described it seems like water damage or other hardware fault.
Sent from my digital submersible hovercraft.
Click to expand...
Click to collapse
hey thanx .. okay so i guess im gona root my phone now...can u post a reliable working steps on how to root ? because i read many posts and pepole say som have bricked their phone or aint working properly....
rythu_u said:
hey thanx .. okay so i guess im gona root my phone now...can u post a reliable working steps on how to root ? because i read many posts and pepole say som have bricked their phone or aint working properly....
Click to expand...
Click to collapse
If you want anyone to -try to- help you get your phone back you should at least consider searching for easy questions.
Check what ROM you are on and perform a search at xda or google (or both).
Now, are you sure warranty is voided? if it was 2 years you still got time....If you root your devices, warranty will be off the table for you.
Seat back and get you sh*t together, take a long breath and then report back to see what's up.
Sent from the little guy
Finally rooted my phone using framaroot
and all problems solved:victory:
rythu_u said:
Finally rooted my phone using framaroot
and all problems solved:victory:
Click to expand...
Click to collapse
Hi all,
I have exactly the same issue on my Galaxy S2 on Vodaphone in the UK. It's out of warranty and not rooted. I did an IOS upgrade to ICS v4.0.3 and at that point it shows no signal and the IMEI no. is blank after dialing *#06#. Somehow it has lost/corrupted the IMEI no. during the upgrade.
Is the only way to recover the IMEI no. to root the phone? Or is there another method?
Thanks all!
An iOS upgrade ? No wonder you borked your IMEI
Go to Samfirmware, find the latest stock rom for your carrier/country. Flash it with Odin. How ? Search/read/learn. If you're lucky, yours is a case where the IMEI disappearing is a transient thing & doing a 'good' flash of stock (as opposed to the update that obviously barfed in some way - I presume you're talking about an OTA update as opposed to something you did manually ?) might well fix the problem. We've seen a number of similar problems on here lately.
If you're unlucky, you're SOOL & it ain't coming back. Rooting it isn't going to magically fix it unless you have an EFS backup, which you won't have if you're someone who's never rooted their phone. Take it to a local mobile repair shop, they may be able to help. A Samsung service centre/authorised repairer will also fix it for you regardless of the warranty status, they'll just charge you more than a local mobile shop who isn't an authorised Samsung repairer will, likely.
Thank you for your response! I took the S2 to a phone repair shop, the guy tried flashing it back to stock IOS but this failed. He ended up replacing the motherboard, all fine now. Would like to find out the safest way to upgrade the IOS to Jelly Bean now, it's currently running Gingerbread v2.3.3. Any advice appreciated, in the meantime will do some reading up.
Thanks all, great forum!
Explorer.net said:
Thank you for your response! I took the S2 to a phone repair shop, the guy tried flashing it back to stock IOS but this failed. He ended up replacing the motherboard, all fine now. Would like to find out the safest way to upgrade the IOS to Jelly Bean now, it's currently running Gingerbread v2.3.3. Any advice appreciated, in the meantime will do some reading up.
Thanks all, great forum!
Click to expand...
Click to collapse
Okay i might be able to help you .but tell me your model number ......
if its GT-I9100 then you can update easily ,but if its gt-i9100G or smoething else,im nt sure i cn help .. u might have to do some readings ..
The model is GT-I9100, I managed to successfully upgrade the IOS to 4.1.2 using Kies. Perhaps I should've done that first time around instead of selecting Settings-About Device-Software Update over Wifi - which resulted in the phone losing it's IMEI no.
Many thanks for the replies!
okay dude .. enjoy your JB ...

[Q] Phone Bricked? Please help...!

Hello guys,
I've installed "NoFrills" CPU Control on my LG E720 on 3/4/13, and it worked quite well on that day.
But when I tried to turn on the phone on 4/4 , it just stuck in the "android icon screen" ( it must be boot-looping :angel: )
What's happening? Can I slove the problem without losing all the user data ?
Thanks for your help! :laugh:
(*I've moved the app to SD by using "Droidsail Super App2SD")
( sorry for my bad English )
Try flashing another rom through Recovery if not then revert back to stock rom.
-Rik[Rittik]
Rittik said:
Try flashing another rom through Recovery if not then revert back to stock rom.
-Rik[Rittik]
Click to expand...
Click to collapse
so in that case, will i be able to save my user data, or extract them from the phone to my pc?
Also, are there any tutorials about ‘flashing rom’, as i know little about it...
Many thanks :laugh:
There's a dedicated thread for help on bricked phones please post there a don't create a mess in the forum
Sent from my GT-S5302 using Tapatalk 2
Hit Thanx Button if i helped you!
win173d said:
so in that case, will i be able to save my user data, or extract them from the phone to my pc?
Also, are there any tutorials about ‘flashing rom’, as i know little about it...
Many thanks :laugh:
Click to expand...
Click to collapse
If you hadnt backed up before. then my answer will be No. And depending on your device if the device has a dedicated Forum on XDA you will get more help there in terms of flashing Stock roms as All Manufacturers have different methods to do so. if there isnt i am sorry to tell you should go to service centre.

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