I'm not even sure if this is a hardware issue, or a software issue, but it's been way over an year(I think that's the warranty for ATT...) since I bought the phone so I;m hoping its s/w related.
My atrix will often glitch out, as if some other hand is touching the screen; it acts as if random spots on the screen is being touched. Its anywhere, in any duration (long press, continuous short press, etc). This makes it hard to actually touch anything or use the capacitive buttons on the bottom. I usually have to click the hold button to solve it.
The thing is, its been getting worse; sometimes the quick fix I got above wont work, and I either have to wait, or just reboot(most of the time, reboot wont work).
Does anyone know what could be causing the problem and how to fix it? Thanks beforehand!
My phones running 4.5.91, rooted, but there isnt really special in the superuser applications list, and most of the apps that require su permissions existed before this happened.
btw I just noticed that Superuser freezes when I try to view the Log during this problem.
I'm fairly new to the atrix, and but I've run into several instances where people cite a 'raindrop issue', and this sounds like it might be the same thing. I'd look into that as a starting point.
Sent from my MB860 using xda app-developers app
Related
Hi,
I've been installing and testing various ROMs for my T-Mobile Leo (HD2) before and never had any problems until now. Problem is, after the last flash, I noticed the phone doesn't vibrate any more, I've checked all the settings and even turned vibrate on/off, nothing helps. Also, if I long press the end key to shutdown the phone, it freezes, I then have to press end to lock, wait about 30 seconds then unlock to be able to use again. Important to note, when the phone freezes, only the touch screen freezes, the buttons continue to work, and I can even call the last party or answer/end calls.
I flashed some older firmwares that I used to use that used to work, but these problems still persist.
Is there any way I can diagnose the phone hardware completely? Any program or tool? I live in Guyana, South America so taking it to a repair centre is not an option, basically, I have to fix it myself.
Did I post this in the wrong thread/forum? Why and I not getting any help?
I'm still having this problem and need help! Somebody... any suggestions???
Notorious_PDR said:
I'm still having this problem and need help! Somebody... any suggestions???
Click to expand...
Click to collapse
Mate, honestly, I never notice that it would vibrate on long pressing
As long as your phone is working, then you shouldnt worry about it.
Or else, you can try to restore to original stock rom and see if this is due to hardware problem or software problem
I don't mean that it vibrates on long press. I said that it has stopped vibrating AT ALL!
In addition to that, the phone freezes alot, especially when I long press the end key. It is behaving like a hardware problem, that's why I'm asking about diagnostics for the HD2.
I dont think its anything to do with the rom. I had the same problem with mine, what happens is the flash lens gets pushed inside and stops the vibrator from rotating. Just check the lens if u see it pressed, its an easy fix if u know how to take the phone apart. For instruction check out youtube. I hope this helps.
silverwind said:
Mate, honestly, I never notice that it would vibrate on long pressing
As long as your phone is working, then you shouldnt worry about it.
Or else, you can try to restore to original stock rom and see if this is due to hardware problem or software problem
Click to expand...
Click to collapse
You should probably read back my post... I said the phone stop vibrating... not that it stop vibrating on long end press... It also freezes when I long end press... Hence, the reason I asked for any diagnostics for the HD2 as I suspect it may be hardware related...
gurkhali1 said:
I dont think its anything to do with the rom. I had the same problem with mine, what happens is the flash lens gets pushed inside and stops the vibrator from rotating. Just check the lens if u see it pressed, its an easy fix if u know how to take the phone apart. For instruction check out youtube. I hope this helps.
Click to expand...
Click to collapse
This actually seems to be the problem, I will open the phone and check... Thank you so much for your suggestion, I followed this suggestion, and now the touch screen is not working... but the phone is vibrating again. Any ideas what I will have to change now?
I am encountering strange touchscreen locks. They occured first with Google Navigation amd always after approx. 20-30 minutes of permanent display usage.
It looks like I would tap on the screen (I see the maginification buttons clicked in the lower right corner), but I cannot go back, because the screen does not react anymore. I have to use the power button twice to get it back to work, sometimes even that does not help. Imagine you want to stop the Navigation software (which is still talking) but you cannot...
This happens also with Navdroid, but the software seems not to be hindered as much as Googles Navigation. In any case, the screen does not react to touch anymore.
I also found this to happen after a longer telephone call, the screen does simply not react anymore, but still shows everything.
I had this effect with Megatron, Void, Prime, Miks CM7 and Andys Gingerbread ROMs, so is this then a hardware or a software (driver) issue? I cannot remember having that with the stock ROM, but that's a long time ago
With the Gingerbread ports there seems to be a problem with the screen after calls but am not too sure if thats the reason for ur problem as u had the same with Froyo.
I am on stock rom and i dont have any such problem. And i have never heard anyone else having the same problem. You could try wiping everything and then flashing a froyo rom again. If that doesn't work, it might be a hardware problem.
In case you do need to send it in to LG, you will have to revert it back to stock condition. When you do that, check if this happens then too.
Hello guys,
I am having this issue with my device - sometimes when I press the home button the Voice talk / command powered by Vlingo starts. I always press the button just once (I understand that it should happen when one double-presses the home button) and it is very annoying :-(
Note, that I have Settings/Motion/Double tap turned off as well. Is there any way to fix this or do you have any idea what may be wrong??
Thanks in advance!
Sent from my GT-I9100 using XDA App
while in the motion settings, you can see the tutorial clip and that double tap has nothing to do with the home button, but with double tapping the top side of the device to start voice control instead of saying "hi galaxy". so even with that switched off, your device will react to hitting the home button twice and does not really help diagnose the initial problem.
either you have a slight hardware defect in the home button, a software issue (or maybe user error). since hardware would be more severe, let's see the software side first. what exact rom do you have? device rooted or not? anything that could mess with voice input (connected bluetooth hands free, market vlingo or other tts or stt software installed...)?
also, just to exclude user error, let another person try.
P.S. are there special circumstances when this happens? like only from deep sleep, only when charging, with a connected headset, running certain apps or whatever?
Chef_Tony said:
while in the motion settings, you can see the tutorial clip and that double tap has nothing to do with the home button, but with double tapping the top side of the device to start voice control instead of saying "hi galaxy". so even with that switched off, your device will react to hitting the home button twice and does not really help diagnose the initial problem.
either you have a slight hardware defect in the home button, a software issue (or maybe user error). since hardware would be more severe, let's see the software side first. what exact rom do you have? device rooted or not? anything that could mess with voice input (connected bluetooth hands free, market vlingo or other tts or stt software installed...)?
also, just to exclude user error, let another person try.
P.S. are there special circumstances when this happens? like only from deep sleep, only when charging, with a connected headset, running certain apps or whatever?
Click to expand...
Click to collapse
Hello, thanks for your reply. I am running the device with an unmodified SW i.e. stock rom (having a branded phone from orange slovakia), no rooted just some apps installed from the android market. It is XXKE4/XWKE7, running android 2.3.3. I dont use bluetooth or handset nor dock or anything like that.
The issue seems to be completely random to me, while I usually notice it during browsing web with opera, but it happens with more apps. I don't know what is tts or stt sw, nor market vlingo. If you would like to know some more details please let me know what would be relevant for you.
I already thought about the hw issue, but I am not sure if they would accept the warranty claim as it is quite random. I thought there would be some way to completely disable voice talk as I dont expect to use it anytime in the future anyway...
As of the user error, it happens both to me as well as to my gf while using the phone for common internet use.
Sent from my GT-I9100 using XDA App
ok, that gave us something to work with. for future reference, when asking a question like this, it might speed up the process by giving as much information in the initial post as possible and let me explain why:
the fact that you use your unrooted stock rom tells me, that it is not a common and maybe reported bug that comes with a custom rom, and with an unrooted device, it is rather unlikely, that you screwed up a system component like this.
bluetooth, docks and handfrees could influence the voice input and its triggering by having their own triggers, but that is not the case.
if it happens to other people with your phone as well, it excludes your personal behaviour, tremors or whatever (no offense, you never know, just to cover everything, some people are shaky).
if it happened only in a special state, like only while sleeping for a minute or while charging, it would ensure, that it has something to do with deep sleep.
about the other things: with tts i was referring to text to speech, the engine that reads out display content, like incoming calls, text messages or navigation instructions, stt refers to speech to text, like voice input, saying hi galaxy, telling where to navigate or dictating notes...
vlingo is the engine that is used for voice talk and voice command and there is also a 3rd version, that can be downloaded on the android market, coming with yet other features and having them all present and maybe screwed up settings might have influenced anything there, however, this doesn't seem to be the case either.
so this leaves few options for how to proceed. in your place i would start off with reading this thread: http://forum.xda-developers.com/showthread.php?t=1097153
it deals with home button issues and a theory on how the home button sometimes might react as much as 15-30 minutes later than initially pressed, which might coincide with an actual press and being registered as a double press (although that's a stretch at best).
and when it comes to a next step, if you made sure, that does not apply to you, i would be uncertain, which way to go. a factory reset might help, but if, after hours of setting the device up again, you realize there has not been any change, it was nothing but work. then there are 2 things left:
either flash a newer rom using odin and any rom from here: http://forum.xda-developers.com/showthread.php?t=1075278 (full guide and download links included)
OR decide to send it in for warranty first and see what's what.
flashing a rom might solve your problems but influence your warranty state, if not done correctly and cautiously, which would make sending it in risky.
sending it in first and not getting that bug recognized or repaired for free would mean you might end up with weeks without your phone and/or a huge bill and the same issue as before.
i guess i would get a usb jig, read up on flashing, try several stock roms, not root the device and see if the bug is gone, if not, flash back to stock, make sure the flashing is not traceable and then try a local store or your carrier for a hardware replacement or repair.
Ok so I want to convey all the relevant information without this being a mile long.
I have a o2 UK SGS2 running on a 3 sim. I have flashed on Lite'ing 6.1 with ninphetmaine 2.0.5. Up until the following, everything has been 100%.
This morning I downloaded Destinia and played it for a while. Before quitting I took a quick look at in app purchases to see if they charge ridiculous prices (they do). I'm not interested so I quickly spam back to close everything. This is when **** ****s up. OS becomes unresponsive immediately and I have no choice but to pull the battery. (power menu disappears instantly, no registered actions from soft keys or menu button in OS). No change on reboot.
I try reflashing Lite'ning. Mostly no change but I got the chance to get into task manager and uninstall Destinia/Launcher Pro.
I reinstall launcher pro, and now it works most of the time except:
1. Quite frequently the voice action app will load itself, and the unlock notification will pop up.
2. MTP notification will appear occasionally and phone will act like it's plugged in
3. Random Launcher/OS crashes. Sometimes screen on but no response from apps or OS. Sometimes screen won't turn on at all, just softkeys and darkness.
4. at first unlock after boot, camera makes standard focusing sound.
5. on boot, little popup dialog will read "in app purchases not supported in this version of android".
Really I doubt there's going to be any solution other than "wipe and reflash" but I'm really interested if anyone knows what would cause all these problems.
Cheers
. I'm not interested so I quickly spam back to close everything
Whatever that means looks to be the source of your problem..
jje
JJEgan said:
. I'm not interested so I quickly spam back to close everything
Whatever that means looks to be the source of your problem..
jje
Click to expand...
Click to collapse
what this means is that pressed back from the game's in app purchases screen, back to the main menu and then back to the Launcher, I'm sure everyone has done basically this countless times.
Fine but my dictionary defines spam as a different meaning .
But as posted that's where it all went wrong for whatever reason .
jje
Right I wipe-flashed stock 2.3.5 and it's STILL doing this. Voice actions popping up at random, all sorts of apps crashing and hanging all the time.
This has to be a hardware problem now, right?
just a stab in the dark but run a virus check.
I've never had a virus in my life, but I checked anyway and nothing.
Right so I've been watching my phone today. It's still doing random voice action popups. If I leave the phone on standard standby it will be fine for a while. It will then randomly turn on the screen by itself. The screen will stay on, if i leave it long enough the whole thing become totally unresponsive. If I press power the phone will wait a few seconds, then restart. If I don't touch it, it will just restart on its own eventually.
Can anyone recommend at least, some logging software that will let me look at the underlying OS and see what's happening when this is going on.
Is there any possibility your phone also goes to car-mode by itself?
spare parts app??
Your phone is more or less doing the same thing as mine is. It's a hardware issue from the seems of it. The voice command thing is from a dirty pin in the USB connector part which apparently isn't that hard to clean, for users in the thread below it actually helped to solve the issue. But my persisting issue is the unresponsive screen and power button causing an active screen to dim out and making the screen unresponsive..
http://forum.xda-developers.com/showthread.php?t=1174291
Im getting random voice talk and mtp etc. phone is all ovr the place. flashed litening and nimphet last week and seemed fine. used mhl hdmi cable and problems seemed to start from there.
millia90 said:
Your phone is more or less doing the same thing as mine is. It's a hardware issue from the seems of it. The voice command thing is from a dirty pin in the USB connector part which apparently isn't that hard to clean, for users in the thread below it actually helped to solve the issue. But my persisting issue is the unresponsive screen and power button causing an active screen to dim out and making the screen unresponsive..
http://forum.xda-developers.com/showthread.php?t=1174291
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Click to collapse
Read your thread http://forum.xda-developers.com/showthread.php?t=1278790 and your problems are down to the letter the same. I've resigned myself to it being a hardware fault and put in a service request with samsung. Wish I had better news.
Yea me too. My issue is that my SGSII was manufactured in UK so I'm at odds seeing as how I'm in America. The people at the Samsung call center referred me to the UK number so I guess I will have to bits the bullet.
I'm currently having this issue and it's really frustrating, I had it first on the Galaxy S3 with 4.2.1 stock rom, I don't know if it might be an app that might be causing this, basically when i lock the phone the screen turns off but then when i press the power button or the home button to turn on the screen it does not do anything, I know the phone is still on because sometimes if i get a text message i can see the blue led blinking and it will continue to blink even when it's frozen.
The only way to bring it back is by holding the power and home button together in order to reset it.
I tried factory reset and it would not work, I flashed the phone with a custom rom for Paranoid Android 4.3 and it worked great for about a week, no issues at all, but then it started freezing when locked again. I hate this and i'm thinking it might be a hardware issue since I've tried different software versions.
I don't know if it might be an app that might be causing this, basically when i lock the phone the screen turns of but then when i press the power button or the home button to turn on the screen it does not do anything, I know the phone is still on because sometimes if i get a text message i can see the blue led blinking and it will continue to blink even when it's frozen.
Even worst, if i'm listening to music and i lock the phone or if the screen times out and locks when i try to unlock it i can see it's stuck but the music is still playing....
Also, if the phone is stuck and i try to call it, it will not ring not turn the screen on, it's not like the problem is just the physical buttons, i don't know what to do since the phone is out of warranty, I have never dropped the phone and there is no damage on it, it have never over heat either so i don't know what can i do.....
Any suggestions or help would be really appreciated.
hardware issue.I got same problem before but I didn't manage to fix it.
cz4r3n said:
hardware issue.I got same problem before but I didn't manage to fix it.
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Click to collapse
Thank you for the reply, do you know specifically what kind of hardware problem was it? Were you able to fix it or you just had it replaced?
no not yet sorry...
cz4r3n said:
no not yet sorry...
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Click to collapse
But it's really strange, It is a hardware issue and it should affect all the time, not randomly i would think... I don't know if the problem is with the processor or the buttons, i don't know how to determine that..
Jonhmena said:
But it's really strange, It is a hardware issue and it should affect all the time, not randomly i would think... I don't know if the problem is with the processor or the buttons, i don't know how to determine that..
Click to expand...
Click to collapse
The first week with Paranoid Android 4.3 it worked greatm even faster than the stock rom and I also liked it because it is android 4.3, the issue started one week after, and i'm thinking that during the first week i did not install all the apps i use, once i installed all the apps it started happening.
The first time i had the issue was right after the facebook messenger app was updated, i tried uninstalling it and the issue was still happening, if i check the running apps and i can see several of my apps running in the background such as Facebook messenger, Viber, Skype, Avast (6 services) Applock, GO weather EX, whatsapp, Facebook.
Maybe i'm just reluctant to think that this is a hardware issue, cause there is no way for me to get some logs or a hardware report that may show any crashes or anything.. I like this phone, it have everything i need and i refuse to think that it's a piece of crab but i've had nothing but troubles with it since day 1...
I dont think it is SW problem because even flashing multi package stock firmware doesn't fix the issue.I tried replacing lcd and display driver but still remain unsolved.
Edit:I think there is a defective sensor chip which I don't have a unit to test already.
hello, i have same issue, and stil stuck with it, anyone can help me?