Some questions on the S3 - Galaxy S III Q&A, Help & Troubleshooting

1.) When I press and hold the power button of my S3 for about 8 seconds it resets. Is that, by itself, a hard reset or just a soft reset? When do you use it?
2.) When I use the direct call motion feature of my phone and the contact that I'm "direct calling" is busy it, the phone ends the call (normal) but it locks the phone. I need to swipe my finger again across the screen to unlock it. I'm very annoyed by this. Is there a way to set the phone to do nothing if the person I'm calling is busy?

kevindd992002 said:
1.) When I press and hold the power button of my S3 for about 8 seconds it resets. Is that, by itself, a hard reset or just a soft reset? When do you use it?
2.) When I use the direct call motion feature of my phone and the contact that I'm "direct calling" is busy it, the phone ends the call (normal) but it locks the phone. I need to swipe my finger again across the screen to unlock it. I'm very annoyed by this. Is there a way to set the phone to do nothing if the person I'm calling is busy?
Click to expand...
Click to collapse
1.) It's a soft reset or just a restart
2.) It depends on the how long you are calling.if you set the screen timeout by 15sec and then it immediately lock the phone. When you are calling, the screen is automatically off thus exceeding the timeout seconds will lock the phone automatically.

BelJanss said:
1.) It's a soft reset or just a restart
2.) It depends on the how long you are calling.if you set the screen timeout by 15sec and then it immediately lock the phone. When you are calling, the screen is automatically off thus exceeding the timeout seconds will lock the phone automatically.
Click to expand...
Click to collapse
Thanks for the clarification. The 1st Q/A is handy

BelJanss said:
1.) It's a soft reset or just a restart
2.) It depends on the how long you are calling.if you set the screen timeout by 15sec and then it immediately lock the phone. When you are calling, the screen is automatically off thus exceeding the timeout seconds will lock the phone automatically.
Click to expand...
Click to collapse
Ok. So it's the same as when I press the power button for around 4 seconds and tap restart?
But the thing is that "screen timeout" should kick-in after x amount of time of INACTIVITY. Is calling a person considered inactivity?

About the second one, it's really anoying that phone locks after ending a call, do somebody knows how to disable it? i tried settting screentimeout off and still happens

BUMP! please?
Also what is Desktop View in the stock Internet Browser?
And what is Size To Retrieve Email in email settings?

kevindd992002 said:
BUMP! please?
Also what is Desktop View in the stock Internet Browser?
And what is Size To Retrieve Email in email settings?
Click to expand...
Click to collapse
desktop view means that the browser load sthe desktop site, not the mobile site
some pages have both modes, so with that funcition you can change between one or other
try on facebook to see how it works (but make shure the desktop url is facebook.com and not m.facebook.com)

Raugote said:
desktop view means that the browser load sthe desktop site, not the mobile site
some pages have both modes, so with that funcition you can change between one or other
try on facebook to see how it works (but make shure the desktop url is facebook.com and not m.facebook.com)
Click to expand...
Click to collapse
gotcha. how about for my other questions?

Unasnwered questions still:
1.) When I use the direct call motion feature of my phone and the contact that I'm "direct calling" is busy it, the phone ends the call (normal) but it locks the phone. I need to swipe my finger again across the screen to unlock it. I'm very annoyed by this. Is there a way to set the phone to do nothing if the person I'm calling is busy?
2.) What is Size To Retrieve Email in email settings?

BUMP! Anyone please?
Sent from my GT-I9300 using Tapatalk 2

BUMP! Anyone please?

Related

Can rooted x10 finally remove the lockscreen?

Please tell me you can! Give me a dream! Show me some hopes.
(i am about to break my x10 in half for 1-2 more lock screen freeze on calls)
Have you tried MyLock from the app market?
There's an app called "No lock" That disables the initial swipe lock, but if enabled it unfortunately also disables the security swipe codes too.
how do you use MyLock
I found it useless
+1 for nolock
no lock is ****e. it doesnt properly lock and unlock the screen. more like a black screensaver.
what is needed is a way to unlock using KEYS, something like in the keyboard mapping trick
http://forum.xda-developers.com/showthread.php?t=683902
or http://forum.xda-developers.com/showthread.php?t=703539 (desire's kernel mod...)
I've had "goto" for a few days and it's great.
Lots of options from lock screens; shortcut to email, call logs, messages, etc.
Sometimes it goes to x10 default swipe screen but goto screen will kick in almost immediately. You'll see what I mean.
You'll be glad you tried it out
I hate the lockscreen slider
When I press "on" I want my phone "on"
And answering calls with the finger slide is a pain in the ass
I thought I would get used to it, but NO
NoLock didn't solve the problem because you still have to slide to answer, and yes your phone goes to homescreen when pressing the ON button, but also when pressing ANY button (including the volume keys which get pressed easily inside my pocket), finally NoLock screws up the notification bar slider
There MUST be a way to answer calls by just pressing an icon or button, without having to slide the finger
There MUST be a way to just press the f*ck!ng ON key and start using the phone
.
If only we can remove that bloody lockscreen...
Sent from my X10i using XDA App
gtrab said:
There MUST be a way to just press the f*ck!ng ON key and start using the phone
.
Click to expand...
Click to collapse
My experience with touchscreen phones is this is a completely silly idea.
Think of all the time the button would get accidentally pressed in your pocket, and the battery life loss while on in your pocket.
I don't know how it works on Windows Mobile, but one would think this would be an even worse problem due to how prolific resistive touchscreens are on WM.
dpk0875 said:
I've had "goto" for a few days and it's great.
Lots of options from lock screens; shortcut to email, call logs, messages, etc.
Sometimes it goes to x10 default swipe screen but goto screen will kick in almost immediately. You'll see what I mean.
You'll be glad you tried it out
Click to expand...
Click to collapse
The problem i found with goto is that to answer calls you still have to swype, and when trying to turn off an alarm clock at 7 in the morning its really uncomfortable to use. Other than that its pretty awesome.
there should be a way to do this, perhaps tinkering with framework-res.apk could do the trick (either enable double click to unlock like in hero, or just simplify the swype movement)
(ive asked about this before)
im just discovering android and x10.
if get desperate enough i'll try to simply replace the relevant files from stock 1.6 firmware ... im gonna reflash anyway for 026 or 2.1
worst thing is this lockscreen during call - many times i dont even se WHO is calling.
iead1 said:
My experience with touchscreen phones is this is a completely silly idea.
Think of all the time the button would get accidentally pressed in your pocket, and the battery life loss while on in your pocket.
I don't know how it works on Windows Mobile, but one would think this would be an even worse problem due to how prolific resistive touchscreens are on WM.
Click to expand...
Click to collapse
I disabled the menu button switching on the phone by editing the file in system/user/keylayout, now only the power button switches it on.
To get rid of the lockscreen would be really useful to me now I've done that...
Sent from my one-click-rooted X10i using XDA App
i wonder if messing with the framework can do it,
what i really noticed is how GOTO Lockscreen are able to replace the original one 99% of the time while other app like lockbot - which i adorably like - can't do this and instead show two lockscreens over each other
mylock and nolock are of NO USE they are both useless
No app i found can replace the swipe call , and only GOTO can fully replace the standby lockscreen,
i triend most of the lock screens out there but with no use..
btw, Widgetlocker is for 2.1+ right ??
Ive tried to use tasker to do this, so far it can react headphone plugged in and unlock the screen automatically (sometimes: /)
I ve tried to test if camera button can be detected during call and then unlock the phone - didnt work - event which supposed to fire on call is not activating.
Also camera button is ignored on locked screen.
By editing the keymap with the FOCUS key the phone wakes up but tasker doesnt handle this key. Perhaps it is possible to write the plugin....
Ah if only we could compile custom kernel.. every problem can be solved when you can cook on your own...
twentybenson said:
I disabled the menu button switching on the phone by editing the file in system/user/keylayout, now only the power button switches it on.
To get rid of the lockscreen would be really useful to me now I've done that...
Sent from my one-click-rooted X10i using XDA App
Click to expand...
Click to collapse
Ah, I see.
Still, to me, it seems useful to have that extra layer of security protecting my battery life. Never know how many times that power button will get accidentally pressed in your pocket!
twentybenson said:
I disabled the menu button switching on the phone by editing the file in system/user/keylayout, now only the power button switches it on.
To get rid of the lockscreen would be really useful to me now I've done that...
Sent from my one-click-rooted X10i using XDA App
Click to expand...
Click to collapse
Hi twentybenson, so could you explain how you edited the file, which file (i have three) and changes you made?

Need Quick Widget Locker Help

I have my widget locker all configured to my liking and such, but when I press the power button to turn off the screen, it shuts off but then instantly comes back on again. Basically I have to press power twice in order to achieve screen off status.
I'm wondering if there is somewhere in the settings I did this or can fix this? I'll reset and start all over if necessary, but was hoping someone here could help me.
Hmm... sounds odd man. I never had that issue and I have been playing with it for a bit. My best guess is you may have Easy Wake on in the settings. That will wake your phone when you touch Home, Menu, Back, or Search. Maybe your palm is hitting those buttons when you hit the power button??
If that's not it I would start over...
Nah man Easy Wake is unchecked as well as everything in that section. I really wish someone would have a fix for this. I guess I'll start all over and then post if I'm still having the problem.
Haven't reset everything yet, and I'm just noticing some more problems. If I press the volume rocker up or down while the screen is off it turns the screen on. Also sometimes when I turn the screen off, after about 5 seconds it'll randomly turn back on. This is similar to my original post problem, but the screen waits longer to come back on. Anyone use Widget Locker on your ThunderBolt and have success with it? I'm having nothing but problems.
1) Go ahead and go into applications under the main phone settings clear all Widgetlocker data. What you're describing is Easy Wake mode though you say that it unchecked. WL's settings might have gotten screwy and clearing the data should set it straight.
2) Go into the advanced settings of WL and make sure that you haven't disabled the notification icon. For some reason the old sense lock screen would cause issues if I had that checked.
3) Are you rooted? If so go into the advanced settings of WL and make sure Root Helper is checked.
Let me know what happens.
Shoot kevin an email. Hell get back to you quick. Very responsive dev.
working fine on my TB, not that it helps you any lol.
Seems as though my problems have gone away by simply disabling my security pattern.
mob87 do you use a security patter/pin/password with widget locker? Does anyone else?
Any one have any suggestions on how to get my security pattern/pin to work with Widget Locker?
want a droid said:
mob87 do you use a security patter/pin/password with widget locker? Does anyone else?
Click to expand...
Click to collapse
no i dont.
Any help guys?
jasoninator said:
1) Go ahead and go into applications under the main phone settings clear all Widgetlocker data. What you're describing is Easy Wake mode though you say that it unchecked. WL's settings might have gotten screwy and clearing the data should set it straight.
2) Go into the advanced settings of WL and make sure that you haven't disabled the notification icon. For some reason the old sense lock screen would cause issues if I had that checked.
3) Are you rooted? If so go into the advanced settings of WL and make sure Root Helper is checked.
Let me know what happens.
Click to expand...
Click to collapse
I am having the same issues as the OP, will clearing all the data as described above, wipe everything that I have configured for the lock screen and I will have to start all over or not?
Also what does selecting "Root Helper" in advanced settings actually do?
HarlyFan said:
I am having the same issues as the OP, will clearing all the data as described above, wipe everything that I have configured for the lock screen and I will have to start all over or not?
Click to expand...
Click to collapse
Yes, it will clear all wl data and you will have to reconfigure your lockscreen. As far as roothelper I've never used wl so I really don't know, hopefully someone else can help you with that
want a droid said:
Seems as though my problems have gone away by simply disabling my security pattern.
mob87 do you use a security patter/pin/password with widget locker? Does anyone else?
Click to expand...
Click to collapse
I'm on a rooted Desire HD and I'm having the exact same issue with the screen coming back to life immediately after pushing the power button. I'm forced to have a PIN due to Exchange security settings.
I'll report the issue to the dev.
im having the same issue on m HTC desire. and im using Password pin protection as well.
i tried clearing the widgetlocker data/ downloaded the new superuser app from market and even reinstalled the app but still i can't find the solution.
if anyone has the update on this please let me know.
Anyone come up with a solution to this? I have an Inc2 with the issue. I also have to have a PIN for my Exchange server, so I imagine that's what's causing it. But, it's quite annoying and it'd be nice to have a fix.
Short Answer:
This happens on some HTC devices if the PIN activates immediately after the screen goes off, it will not happen if you delay the pin by either:
System Settings > Security > Lock screen after > 3 Minutes
or
WidgetLocker Settings > Long-press volume down for Experimental > HTC > HTC Lock Delay > 10 (seconds).
Long Answer:
WidgetLocker actually never turns the screen on by itself, however it does activate at screen off. HTC's pin screen on some (mainly newer) devices will wake the screen if something happens after the pin has activated. So WidgetLocker activating trigger's HTC's pin to wake the screen. (Ugh). But if it's delayed then it's no such issue. I haven't found a non-delayed solution to this yet. WidgetLocker's setting does the same thing as HTC's, however WidgetLocker lets you enter the number of seconds as whatever you want. Less than 10 seconds may work, but 10 seconds seems to consistently work across different devices and configurations and it's still really short so I'd recommend that.
-Kevin

how can I wake the phone back to last app/action before screen went off/sleep?

don't flame me....maybe a stupid Q.....but still a very annoying use problem, that I can't figure out:
meny times In a middle of texting/browsing or using an app....I'm disturb by something else......and the phone goes to standby>>>>....OK?
The problem is : that when I wake it up....I have to do all the way to the specific last app/sms
is there a way to customise that wake up ? so it will take you directly to your last action?
We need more information, are u using a third part lock screen, I use widget locker and if the device sleeps with an app open, when I unlock, the app is still running.
Sent from my GT-I9100
achillies400 said:
We need more information, are u using a third part lock screen, I use widget locker and if the device sleeps with an app open, when I unlock, the app is still running.
Sent from my GT-I9100
Click to expand...
Click to collapse
yes I use widget locker & and yes the app is still running >>> that is not the point :
My problem is that I have to brows few screens to get there
for example if I read an article?....and the screen turns off?
I have to open my browser again and find the icon first >>>>> instead of getting right back to the original article >>> when I turn the screen on
think that you are on windows and the screen goes to sleep ?
you are moving the mouth......and ? landing to the same place
simple no ?
I can't figure it out how to apply that on my phone
Take widget locker off, personally I don't see the benefit of such things.
You touch the home button and have the options on the lock screen to call etc. But with the likes of no lock, when you touch the home button, it will open at your last app, or your home screen where you can text call from, same thing! Yes?
Anyway I posted this today, quicker and will have the result you want...
http://forum.xda-developers.com/showthread.php?t=1244267
MJ-12
yaronAD said:
yes I use widget locker & and yes the app is still running >>> that is not the point :
My problem is that I have to brows few screens to get there
for example if I read an article?....and the screen turns off?
I have to open my browser again and find the icon first >>>>> instead of getting right back to the original article >>> when I turn the screen on
think that you are on windows and the screen goes to sleep ?
you are moving the mouth......and ? landing to the same place
simple no ?
I can't figure it out how to apply that on my phone
Click to expand...
Click to collapse
U may have changed a setting somewhere, because whatever screen was active on my phone when the screen turned off would also be active when i unlock the device. And when I say active, I mean if I was on a webpage and the screen turns off, when I unlock, the webpage is the first thing I see
MJ-12 said:
Take widget locker off, personally I don't see the benefit of such things.
You touch the home button and have the options on the lock screen to call etc. But with the likes of no lock, when you touch the home button, it will open at your last app, or your home screen where you can text call from, same thing! Yes?
Anyway I posted this today, quicker and will have the result you want...
http://forum.xda-developers.com/showthread.php?t=1244267
MJ-12
Click to expand...
Click to collapse
The benefit of widget locker is that it provides me with the type of lockscreen that I want on my device, and the benefit of Android is that I actually have that choice, just as you have the choice to not use it as you don't see the benefit...
MJ-12 said:
Take widget locker off, personally I don't see the benefit of such things.
You touch the home button and have the options on the lock screen to call etc. But with the likes of no lock, when you touch the home button, it will open at your last app, or your home screen where you can text call from, same thing! Yes?
Anyway I posted this today, quicker and will have the result you want...
http://forum.xda-developers.com/showthread.php?t=1244267
MJ-12
Click to expand...
Click to collapse
Thx....M8 - haven't thought on this direction.....maby I"ll give it a try
U may have changed a setting somewhere, because whatever screen was active on my phone when the screen turned off would also be active when i unlock the device. And when I say active, I mean if I was on a webpage and the screen turns off, when I unlock, the webpage is the first thing I see
Click to expand...
Click to collapse
I thought of that - but it is bugging me since day 1 >>> and at list 5 rom changes...and 10 kernel changes too.
You tell me that at your phone >>>> when you are on a web page and the screen turns off >>> sliding the unlock button on the "W.L." will bring you back to the same page ?......????? and you don't have to press the browser icon first ?
yaronAD said:
Thx....M8 - haven't thought on this direction.....maby I"ll give it a try
I thought of that - but it is bugging me since day 1 >>> and at list 5 rom changes...and 10 kernel changes too.
You tell me that at your phone >>>> when you are on a web page and the screen turns off >>> sliding the unlock button on the "W.L." will bring you back to the same page ?......????? and you don't have to press the browser icon first ?
Click to expand...
Click to collapse
Yea, that's exactly what I'm saying, when I swype to unlock, I see the last screen that was active before the screen timed out
achillies400 said:
Yea, that's exactly what I'm saying, when I swype to unlock, I see the last screen that was active before the screen timed out
Click to expand...
Click to collapse
we both have the same kernel @ WL......so what can it be?
yaronAD said:
we both have the same kernel @ WL......so what can it be?
Click to expand...
Click to collapse
Hmmm, it has to be a simple setting somewhere, u can try uninstalling WL and downloading again and start from scratch.......

Screen off memo - I Can't...

I like the Screen off memo feature where I can pull out the S-pen and start writing notes without turning my phone on! But none of the icons at the top of the Screen off memo work. They are all grayed out, kinda. When I press them, nothing happens so I can't change the width of the pen or anything. I checked my settings and don't see anything different from my wife's Note8 and hers works perfectly fine.
Anyone know how to fix this? Below is a screenshot of my phone and here is a tutorial video from Samsung...
Nickerz said:
I like the Screen off memo feature where I can pull out the S-pen and start writing notes without turning my phone on! But none of the icons at the top of the Screen off memo work. They are all grayed out, kinda. When I press them, nothing happens so I can't change the width of the pen or anything. I checked my settings and don't see anything different from my wife's Note8 and hers works perfectly fine.
Anyone know how to fix this? Below is a screenshot of my phone and here is a tutorial video from Samsung...
Click to expand...
Click to collapse
My note 5 had this feature. Love it to death
Try toggle the Screen Off memo option on/off...also maybe try it in Safe Mode to see if it works there.
I don't see that 3rd pin icon one mine.?
By the way...read what I wrote in red below, weird but interesting....
babbar559 said:
I don't see that 3rd pin icon one mine.?
Click to expand...
Click to collapse
True, a lot of people say they don't see the PIN icon. I don't see it if I'm on a call and my screen off memo works fine. But if I'm off a call the PIN icon is there but the screen off memo icons at the top don't work. BUT in SAFE mode all works fine and the PIN icon shows up. So I think we all have 3rd party apps that is screwing with the Screen off memo feature one way or another.
SiNJiN76 said:
Try toggle the Screen Off memo option on/off...also maybe try it in Safe Mode to see if it works there.
Click to expand...
Click to collapse
Thanks for the reply! I called Samsung tech support and they asked me to do the same same thing but still no luck. Here are the steps they gave me...
Open Settings>Advanced features>S Pen
Toggle the buttons on/of for (Air view, Direct pen input, Pointer, Screen off memo).
This didn't work. Then they had me power off my phone. Wait 10 seconds, power it back on and while it's powering on, press and hold the volume down key until you see the home screen. This puts the phone in SAFE mode. It says SAFE MODE in the bottom left of the screen.
Sure enough, while in SAFE mode the icons at the top worked. So they said an app seems to be interfering with this feature...
BUT I found something out while doing this...
IF I'M ON A PHONE CALL, THE ICONS AT THE TOP OF SCREEN OFF MEMO WORK FINE BUT THERE IS NO PIN ICON. If I'm off the phone, the icons at the top don't work and there IS A PIN ICON. ????? So what's that about? If an app is causing screen off memo not to work correctly, why does it work when I'm on the phone?
Then I pointed out that whenever I restart my phone I get a window that pops up saying Touchwiz crashed do I want to restart it. Definitely have some bugs....
Last, the tech said I can go into my local Best Buy where they can reflash my phone to see if this gets it working again.
Nickerz said:
Thanks for the reply! I called Samsung tech support and they asked me to do the same same thing but still no luck. Here are the steps they gave me...
Open Settings>Advanced features>S Pen
Toggle the buttons on/of for (Air view, Direct pen input, Pointer, Screen off memo).
This didn't work. Then they had me power off my phone. Wait 10 seconds, power it back on and while it's powering on, press and hold the volume down key until you see the home screen. This puts the phone in SAFE mode. It says SAFE MODE in the bottom left of the screen.
Sure enough, while in SAFE mode the icons at the top worked. So they said an app seems to be interfering with this feature...
BUT I found something out while doing this...
IF I'M ON THE PHONE THE ICONS AT THE TOP OF SCREEN OFF MEMO WORK FINE BUT THERE IS NO PIN ICON. If I'm off the phone, the icons at the top don't work and there IS NO PIN ICON. ????? So what's that about? If an app is causing screen off memo not to work correctly, why does it work when I'm on the phone?
Then I pointed out that whenever I restart my phone I get a window that pops up saying Touchwiz crashed do I want to restart it. Definitely have some bugs....
Last, the tech said I can go into my local Best Buy where they can reflash my phone to see if this gets it working again.
Click to expand...
Click to collapse
Pin icon only shows up when Aod is on.
Nickerz said:
Thanks for the reply! I called Samsung tech support and they asked me to do the same same thing but still no luck. Here are the steps they gave me...
Open Settings>Advanced features>S Pen
Toggle the buttons on/of for (Air view, Direct pen input, Pointer, Screen off memo).
This didn't work. Then they had me power off my phone. Wait 10 seconds, power it back on and while it's powering on, press and hold the volume down key until you see the home screen. This puts the phone in SAFE mode. It says SAFE MODE in the bottom left of the screen.
Sure enough, while in SAFE mode the icons at the top worked. So they said an app seems to be interfering with this feature...
BUT I found something out while doing this...
IF I'M ON THE PHONE THE ICONS AT THE TOP OF SCREEN OFF MEMO WORK FINE BUT THERE IS NO PIN ICON. If I'm off the phone, the icons at the top don't work and there IS NO PIN ICON. ????? So what's that about? If an app is causing screen off memo not to work correctly, why does it work when I'm on the phone?
Then I pointed out that whenever I restart my phone I get a window that pops up saying Touchwiz crashed do I want to restart it. Definitely have some bugs....
Last, the tech said I can go into my local Best Buy where they can reflash my phone to see if this gets it working again.
Click to expand...
Click to collapse
Hmm. Do you use AOD? Cause the PiN icon only appears if you use AOD right? Maybe toggle AOD off and see if it's the same issue.
Will, taking the phone to get flashed @ BB reset your phone? If so, I would just try a Factory Reset beforehand...and see if that resolves anything.
SiNJiN76 said:
Hmm. Do you use AOD? Cause the PiN icon only appears if you use AOD right? Maybe toggle AOD off and see if it's the same issue.
Will, taking the phone to get flashed @ BB reset your phone? If so, I would just try a Factory Reset beforehand...and see if that resolves anything.
Click to expand...
Click to collapse
Good point, I turned off AOD and sure enough no PIN icon. But the other icons still don't work on my phone. I then turned on AOD and the PIN icon is there. Other icons still don't work.
So you just figured out why some people don't see the PIN icon. They must have AOD turned off. BUT why would the PIN icon disappear while I'm on a phone call and I have AOD turned on? Maybe that's just my phone?
Last, Samsung tech said reflashing won't delete any info on my phone so I'll confirm this with them before I do.
Nickerz said:
Good point, I turned off AOD and sure enough no PIN icon. But the other icons still don't work on my phone. I then turned on AOD and the PIN icon is there. Other icons still don't work.
So you just figured out why some people don't see the PIN icon. They must have AOD turned off. BUT why would the PIN icon disappear while I'm on a phone call and I have AOD turned on? Maybe that's just my phone?
Last, Samsung tech said reflashing won't delete any info on my phone so I'll confirm this with them before I do.
Click to expand...
Click to collapse
That's cool. Guess you can check it out @bb after the flash...If it doesn't work, then Factory Reset there in the store...so maybe they can exchange it for you on the spot.
Cerberus App Interferes With Screen Off Memo!
The problem that was causing my screen off memo not to work correctly is the Cerberus app. Samsung in BestBuy fixed it!
After uninstalling a couple other apps that I thought it was I still had the issue but once I uninstalled this app which is an app that I like but I'll email the developer to let them know to see if they can fix why it's interfering with the screen off memo.
So I took my phone in to BestBuy and went to the Samsung kiosk and the guy fixed it in about 2 minutes. First he said he's concerned it's an app that is causing my issue with the screen off memo and then he told me which three of the apps he was concerned about and sure enough he was right. So he also optimized my battery and RAM by clearing the cache in the ram. At first we thought that is what did it but then the problem came back and I ended up uninstalling the three apps he thought it was and sure enough it was the Cerberus app.
Here's the reply email I just received from the Cerberus app dev...
"Hi Nick,
Sorry but the only way to implement the block status bar feature is to block touches on the top part of the screen when the device is locked. Unfortunately there is no way for Cerberus to realize that other apps are opened over the lock screen, such as the camera or Screen Off Memo."
One more thing, you can not pin memos if you use the edge clock
Hey guys, i found that there is a way to use the of screen memo with Cerberus status bar block. Basically the overlay that blocks that area does block most of the icons so they are unresponsive, BUT if you tap the very bottom of the icons you will find a small area that isn't blocked by the overlay. Just tap repeatedly in the lower area of the icons, it will definitely work. Once you know where to tap you won't have to tap repeatedly and you can keep that vital part of Cerberus security.?
Screen off memo pin option will on my written when to out have your Always in display turned on. If always on display is off, the option will not be available

Lock screen notifications, quick reply and screen time out

Hi,
I am still waiting for my Mate 10 to arrive, but since I am currently also am using Huawei phone (p10 lite to be exact) I had a question regarding lock screen notifications and screen time out..
Phone is setup to wake up screen when a notifications comes (screen locks and passwords set to NONE..so the screen is un-lockable with power button + swipe or received notification + swipe), but the problem is that phone locks up too fast for me to do a quick reply. I want to able to quick reply messages without opening the app.
Here's how it happens in action:
1. Notification/SMS is received and screen wakes up;
2.You expand the received notification and hit Reply underneath it;
3. Start typing your replying and baaaam, screen is timing out as you type it as long as you exceed ~15 seconds which is the approximate time during which screen is timing out automatically after waking up the screen no matter if you interact with it or start typing reply..
So annoying.. Basically its not the 15 second limit which is annoying, annoying and illogical seems the fact that screens goes into auto timeout althought you are interacting with screen (typing a reply)..
Does this happen also on Mate 10/EMUI 8.0 Android 8.0 the same way as it does on p10 lite EMUI 5.1, android 7.0?
Anyway to fix this? Extend time out time on lock screen?
This is not in any way related to general screen time out under Display/Sleep (sleep turns off when idle), so please don't waste space and suggest this as a solution .
Bump.
Can someone with mate 10 check this? Whether screen time outs in ~15seconds if you reply on a notification (sms, Whatsapp) without unlocking the phone and replying through quick reply option.
If I choose to quick reply from an SMS that has appeared on my lockscreen I have to unlock the phone before I can reply. If I now unlock my phone I am still presented with the quick reply SMS notification and if I reply the screen does not turn off while I am using it. Is that what you mean?
The notification wakes up the screen for around 11 seconds before the display turns off.
Update: Ah yes I read you mean with no lockscreen password. Yes in that case the phone still times out while you are replying and is under 15 seconds.
However why on earth would anyone not have a password on their lockscreen amazes me. What if you lost your phone or it was stolen? There is so much sensitive and personal information on our phones nowadays. Obviously it's none of my business what you do with your phone but with the fingerprint sensor being instantaneous to unlock the phone, having a password is a non issue now. ?
tboy2000 said:
Update: Ah yes I read you mean with no lockscreen password. Yes in that case the phone still times out while you are replying and is under 15 seconds.
However why on earth would anyone not have a password on their lockscreen amazes me. What if you lost your phone or it was stolen? There is so much sensitive and personal information on our phones nowadays. Obviously it's none of my business what you do with your phone but with the fingerprint sensor being instantaneous to unlock the phone, having a password is a non issue now. ?
Click to expand...
Click to collapse
i like the unlock process to be as fast as possible and I have never lost a phone. Even if I would someone would gain access to my google stuff, but as soon I block the sim card + change the google password trespass is over , but thanks for checking it out for me.
I guess with mate 10 replying from lock screen will be different, meaning that I will have to use fingerprint either way.. if you receive a notification and the screen lights up you cant use quick reply unless you hit the fingerprint scanner right? But doesnt that (hitting fingerprint scanner) automatically bring you passed the lockscreen to “desktop”? Basically lockscreen notifications are only possible if you access the phone with power button right? But then again you wont be able to reply from lockscreen if you disable fingerprint as lock security alltogether..
I just love to quick reply from lockscreen, when I am busy with other stuff on my pc desk..notificiation just comes up and without actually picking up the phone i quick reply all my working day with phone lying on the desk knowimean!?!
jemeljsh said:
i like the unlock process to be as fast as possible and I have never lost a phone. Even if I would someone would gain access to my google stuff, but as soon I block the sim card + change the google password trespass is over , but thanks for checking it out for me.
I guess with mate 10 replying from lock screen will be different, meaning that I will have to use fingerprint either way.. if you receive a notification and the screen lights up you cant use quick reply unless you hit the fingerprint scanner right? But doesnt that (hitting fingerprint scanner) automatically bring you passed the lockscreen to “desktop”? Basically lockscreen notifications are only possible if you access the phone with power button right? But then again you wont be able to reply from lockscreen if you disable fingerprint as lock security alltogether..
I just love to quick reply from lockscreen, when I am busy with other stuff on my pc desk..notificiation just comes up and without actually picking up the phone i quick reply all my working day with phone lying on the desk knowimean!?!
Click to expand...
Click to collapse
That's the beauty of a front facing fingerprint scanner. You don't have to pick up the phone to unlock it.
So... the phone is on your desk. The screen wakes up because you get a message on your lockscreen. You swipe down on the message and tap reply. You immediately get a pop of your pin code screen. Instead of typing your pin, lightly tap your fingerprint sensor. Immediately the pin screen vanishes and the keyboard pops up with the text field automatically highlighted for you to start typing your message straight away. You don't even have to tap the text field to position the cursor, it's already there. When you are done either let the phone screen time out naturally or press the power button.
So you see the difference between having a password on your lockscreen (with fingerprint assigned) and not having a password, to be able to reply to lockscreen messages is wait for it........... ONE TAP. ? I mean that's the equivalent of adding an extra character to your message. You don't even have to press and hold the fingerprint scanner. It's so super fast you can barely touch it.
Make sure to assign your first fingers to fingerprints for easy unlocking on the desk. I have both my thumbs and both my first fingers assigned so I don't have to even think about using the correct hand depending on what I am doing.
tboy2000 said:
So... the phone is on your desk. The screen wakes up because you get a message on your lockscreen. You swipe down on the message and tap reply. You immediately get a pop of your pin code screen. Instead of typing your pin, lightly tap your fingerprint sensor. Immediately the pin screen vanishes and the keyboard pops up with the text field automatically highlighted for you to start typing your message straight away. You don't even have to tap the text field to position the cursor, it's already there. When you are done either let the phone screen time out naturally or press the power button..
Click to expand...
Click to collapse
And its not timing out as long as you type your message, right ? Because now phone is basically unlocked and it just stays in the area of expanded notifications since you have chosen to quick reply followed by fingerprint and so as soon as you are done and send the message it brings you to desktop. This is what I wanted to know. I tested this on p10 lite (pin+fingerprint) and its working, meaning screen no longer fades out during those default 15 seconds although you interact with the screen (type the reply with quick reply). Such security option (no fingerprint, no password/pin) as i use on p10 lite, because of fingerpirnt on the back, wont be used by me on mate 10, since mate 10 has fingerprint on the front (easy to reach), so I guess I wont have no longer the issue with screen timing out when I quick reply a message from notification panel without actually unlocking the phone.
So I have the Mate 10 Pro in front of me. For the life me I can't figure this one out.
On the lockscreen, I cannot expand my notification to access items like "quick reply" or whatever, based on app. Also can't pull down the notification shade.
What am I missing?
I have the same problem with quick reply on the lockscreen.
Tried to deactivate the fingerprint scanner, but still quick replying doesn't work.
Can somebody help?
I believe this is caused by EMUI.
Lockscreen notifications cannot be expanded
I've been using the mate 10 pro for the past 48 hours, coming from a Nexus 6, and this is extremely frustrating...
fanie.dry said:
So I have the Mate 10 Pro in front of me. For the life me I can't figure this one out.
On the lockscreen, I cannot expand my notification to access items like "quick reply" or whatever, based on app. Also can't pull down the notification shade.What am I missing?
Click to expand...
Click to collapse
It works for me. Fingerprint disabled with power button/home button and swipe afterwards as an option to unlock the phone phone and take you to home screen ->
1. Notification arrives screen wakes up (Settings -> Apps & Notifications->Notifications & status bar ->Notifications turn on screen (enabled);
2. I pull the quick reply option swiping on notification from top to bottom -> Reply and Mark as Read appears while the notification slides up until quick toggles which come down next to notification windows;
3. Hit quick reply and start typing..
But due to this screen time out thing I wrote in this topic I am now
using the phone with no security at all, meaning hitting home or power button on a switched off phone will take you directly to home screen (Settings->Developer Options ->Screen lock (disabled) and that allows me to quick reply on received messages from the notification/quick toggle panel with no time limit (screen wont time out unless you do not interact with the screen).
BEC0MM said:
I believe this is caused by EMUI.
Lockscreen notifications cannot be expanded
I've been using the mate 10 pro for the past 48 hours, coming from a Nexus 6, and this is extremely frustrating...
Click to expand...
Click to collapse
also finding this frustrating. is there any way aroun d it?
pixielott46 said:
also finding this frustrating. is there any way aroun d it?
Click to expand...
Click to collapse
I find it really annoying, dunno why EMUI wants to override Android implementation.
The dropdown button below the WiFi icon is also missing...
I’m also having the same issue with all app with Mate 10 Pro(EU model 6/128 version]
There’s no any kind option to interact with notifications at lock screen.
No expand option ,no reply option with various app like gmail,outlook,WhatsApp,Viber.
It’s really frustrating and unacceptable such childish work with Oreo and Huawei implementation.
eden1988 said:
I find it really annoying, dunno why EMUI wants to override Android implementation.
The dropdown button below the WiFi icon is also missing...
Click to expand...
Click to collapse
to get to wifi settings. hold down the quicksettings button
i have the same issue and not even the newest 127 firmware is fixing this problem
howdid said:
i have the same issue and not even the newest 127 firmware is fixing this problem
Click to expand...
Click to collapse
Really frustrated and the basic reason i've sold my Mate 10 Pro.
I can deal with many other bug but not this one unfortunately.
I'don't have any patience when and if eventually Huawei would fix that fundamental and very useful Android feature.
paatha13 said:
I’m also having the same issue with all app with Mate 10 Pro(EU model 6/128 version]
There’s no any kind option to interact with notifications at lock screen.
No expand option ,no reply option with various app like gmail,outlook,WhatsApp,Viber.
It’s really frustrating and unacceptable such childish work with Oreo and Huawei implementation.
Click to expand...
Click to collapse
yes, you're totally right!
Lock screen notifications, expansion and reply work on my Mate 10 without any problems.
warea said:
Lock screen notifications, expansion and reply work on my Mate 10 without any problems.
Click to expand...
Click to collapse
expansion and reply dont work my mate 10 pro...
Regionella said:
expansion and reply dont work my mate 10 pro...
Click to expand...
Click to collapse
Have you tried changing settings>Apps&notifications>notification management> top right corner three dot menu > lock screen notifications

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