Hi everybody I have this problem when doing backup using Kies..
It has been loading and loading non stop and won't let me backup..
The screenshots are in the attachments..
Right after I click the Backup/Restore tab, it's always like this, then a moments later, a message appears in my phone..
So can any experts here can help me with this problem?? :/
CommanderChris said:
Hi everybody I have this problem when doing backup using Kies..
It has been loading and loading non stop and won't let me backup..
The screenshots are in the attachments..
Right after I click the Backup/Restore tab, it's always like this, then a moments later, a message appears in my phone..
So can any experts here can help me with this problem?? :/
Click to expand...
Click to collapse
I had the same problem; this is what worked for me:
from the phone clear the app cache
restart phone
restart computer
start Kies
connect phone to computer
run restore again
Done.
If the problem remains reinstalling drivers again ...
devid801 said:
I had the same problem; this is what worked for me:
from the phone clear the app cache
restart phone
restart computer
start Kies
connect phone to computer
run restore again
Done.
If the problem remains reinstalling drivers again ...
Click to expand...
Click to collapse
What do you mean by Clear the app cache? Is it clear all the app cache of the apps installed on my phone or..??
CommanderChris said:
What do you mean by Clear the app cache? Is it clear all the app cache of the apps installed on my phone or..??
Click to expand...
Click to collapse
sorry my translator is crazy , not clear app.cache....Have you ever tried if it works this method .....
You can try the Kies forum for Kies problems .
jje
devid801 said:
sorry my translator is crazy , not clear app.cache....Have you ever tried if it works this method .....
Click to expand...
Click to collapse
It didn't work
What can i do about this ??!!!
Hi everybody I have this problem when doing backup using Kies..
It has been loading and loading non stop and won't let me backup..
The screenshots are in the attachments..
Right after I click the Backup/Restore tab, it's always like this, then a moments later, a message appears in my phone..
So can any experts here can help me with this problem??
Sorry we don't know much about Kies on this forum .
Suggest you use some other backup method .
Try Carbon from Play store
jje
Related
Hi. Yesterday an official jelly bean version released in my country. First i tried by ota 1-2 times, it says there is a queue. And then i updated my phone via Samsung Kies. My phone works fine, and it is very fast. I didnt notice any problem.
However when i restart my phone or turning on. Firstly it says" Currently unable to download, please try again later" 1-2 times on startup. Then it disappears. Why its alerting me like this. How can i fix this??
backup data and factory reset .
jje
Thanks. I will try, if I cannot find any other simple solution.
Also i'm waiting any other solution advices from who deals with this problem before.
Any other solution advise.. I dont want to wipe until there is no other option
I think nobody has any advice for it ?? it seems i have to do wipe ..
Try clearing cache/data for the fota app
slaphead20 said:
Try clearing cache/data for the fota app
Click to expand...
Click to collapse
Fota app, or something about ota?? I cant see it in application manager? What is the full name that i can find it in application manager ?
Hello all,
It's been almost 8 months since I got my s3 and it was going kinda good till I encountered a problem 2 days ago
my mobile started to freeze very often ( I had to remove the battery to turn it off before I know that I can long press the powe button ) I decided to do factory reset. However, kies can not make the bqck up while the mobile is not responding.
I tried safe mode and the issue still exist.
is there away to fix the whole thing on just backing up when the phone is switched off??
Looking forward to hearing from you soon
Regards
Does the phone still freeze while in download mode? If not then adb can be used to backup the phone storage, or use Mike Skip's tool to automate this.
Try reading the freeze thread, if you leave the phone long enough - once it is frozen, it may start to respond again.
you can't backup a swiched off phone :/
Backup problem
aan515 said:
Hello all,
It's been almost 8 months since I got my s3 and it was going kinda good till I encountered a problem 2 days ago
my mobile started to freeze very often ( I had to remove the battery to turn it off before I know that I can long press the powe button ) I decided to do factory reset. However, kies can not make the bqck up while the mobile is not responding.
I tried safe mode and the issue still exist.
is there away to fix the whole thing on just backing up when the phone is switched off??
Looking forward to hearing from you soon
Regards
Click to expand...
Click to collapse
What would you like to backup? I can give you some possibilities:
1. Phone numbers can be backed up through a Google Account.
2. Pictures you can copy/paste to your computer after connecting your phone by a USB cable. So the Media.
3. SMS: you can download from the Google Store the free SMS Backup and Restore App.
4. Applications: The downloaded ones from the Store - through your Google Account. The others: download from the Store the free Super Backup App.
---------- Post added at 08:16 PM ---------- Previous post was at 08:10 PM ----------
aan515 said:
Hello all,
It's been almost 8 months since I got my s3 and it was going kinda good till I encountered a problem 2 days ago
my mobile started to freeze very often ( I had to remove the battery to turn it off before I know that I can long press the powe button ) I decided to do factory reset. However, kies can not make the bqck up while the mobile is not responding.
I tried safe mode and the issue still exist.
is there away to fix the whole thing on just backing up when the phone is switched off??
Looking forward to hearing from you soon
Regards
Click to expand...
Click to collapse
Besides the backup methods - there is a possibility to flash a stock rom without format and wipes, through Odin. It is supposed to keep your data and applications.
boomboomer said:
Does the phone still freeze while in download mode? If not then adb can be used to backup the phone storage, or use Mike Skip's tool to automate this.
Try reading the freeze thread, if you leave the phone long enough - once it is frozen, it may start to respond again.
Click to expand...
Click to collapse
I have not tried download mode before
Does this affect official ROM installed on the device?
Blackwolf10 said:
you can't backup a swiched off phone :/
Click to expand...
Click to collapse
Good to know.
Thanks bro
tommy1945 said:
What would you like to backup? I can give you some possibilities:
1. Phone numbers can be backed up through a Google Account.
2. Pictures you can copy/paste to your computer after connecting your phone by a USB cable. So the Media.
3. SMS: you can download from the Google Store the free SMS Backup and Restore App.
4. Applications: The downloaded ones from the Store - through your Google Account. The others: download from the Store the free Super Backup App.
---------- Post added at 08:16 PM ---------- Previous post was at 08:10 PM ----------
Besides the backup methods - there is a possibility to flash a stock rom without format and wipes, through Odin. It is supposed to keep your data and applications.
Click to expand...
Click to collapse
1- I have already enabled backing up through Google Account but when I formatted my mobile last time I could not restore them back
2,3,4- When the mobile freezes it stops responding and I can not do any of those
and using a custom or even another official ROM is not preferred
aan515 said:
I have not tried download mode before
Does this affect official ROM installed on the device?
Only if you actually flash or install something .
You require a service centre .
Backup try Carbon from the market ...
jje
Click to expand...
Click to collapse
JJEgan said:
aan515 said:
I have not tried download mode before
Does this affect official ROM installed on the device?
Only if you actually flash or install something .
You require a service centre .
Backup try Carbon from the market ...
jje
Click to expand...
Click to collapse
and if I entered the download mode, would my device appear as a media device ?
I mean would I be able to do the my backup in download mode then cancel it as if nothing happened ?
I can not install anything on the device If I could I would have done my backup
Click to expand...
Click to collapse
no :/ download mode is only for flashing via odin
pull the files via adb while in recovery
problem solved
Glebun said:
pull the files via adb while in recovery
Click to expand...
Click to collapse
Thank you all guys. The problem has been solved
After I got out from the download mode the device did not freeze (till now)
I could backup the important stuff. I also freed some memory and till now I dont have to reset the device as long as it is working properly
Thanks again for your help and your efforts
Good Evening
Excusme everyone, I own a Sony Xperia ZL and running firmware C6503_10.4.1.B.0.101 (I hope this is the right one, I'am still a newbie about this), unrooted and bootloader locked. A few days ago, I got a bootloop on my device, and after searching the solutions they told me to flashing it. Then I just flashing it, and to be honest this is my first time flashing and I don't know any effect of this.
After successfully flashing, I lost all my internal data :crying:
But luckily , I don't know why but my device auto download all of my apps and also recover my contact automatically. I also got my WA messages because still have my back up on micro SD.
But not about the SMS, not even a single SMS appear.
I already try Dr.Fone for Android software and use deep scan, but the software found nothing.
Hope you will help me recover my SMS.
Thank you
Yoerisde said:
Good Evening
Excusme everyone, I own a Sony Xperia ZL and running firmware C6503_10.4.1.B.0.101 (I hope this is the right one, I'am still a newbie about this), unrooted and bootloader locked. A few days ago, I got a bootloop on my device, and after searching the solutions they told me to flashing it. Then I just flashing it, and to be honest this is my first time flashing and I don't know any effect of this.
After successfully flashing, I lost all my internal data :crying:
But luckily , I don't know why but my device auto download all of my apps and also recover my contact automatically. I also got my WA messages because still have my back up on micro SD.
But not about the SMS, not even a single SMS appear.
I already try Dr.Fone for Android software and use deep scan, but the software found nothing.
Hope you will help me recover my SMS.
Thank you
Click to expand...
Click to collapse
you should have nandroid back up before flashing anything
Vaibhav Chauhan said:
you should have nandroid back up before flashing anything
Click to expand...
Click to collapse
That's a lesson I got from his accident :crying:
Still, is there any way to recover my messages?
No backup no recovery. Look for cwm recovery for lb bootloader for ur phone. By the next bootloop make a nandroid backup from ur damage system, flash the new rom and make a custom restore of the data only.
Gesendet von meinem Xperia SP
Yoerisde said:
That's a lesson I got from his accident :crying:
Still, is there any way to recover my messages?
Click to expand...
Click to collapse
it can only occur if you have sync with google account
and auto backup have done
Vaibhav Chauhan said:
it can only occur if you have sync with google account
and auto backup have done
Click to expand...
Click to collapse
I believe I turn on that Sync a few weeks ago but then I turn it off because of the battery consumption.
Does the message that appear at time before I turn off the sync can be restored ?
Yoerisde said:
I believe I turn on that Sync a few weeks ago but then I turn it off because of the battery consumption.
Does the message that appear at time before I turn off the sync can be restored ?
Click to expand...
Click to collapse
you can try if it backed up
it will restore
Vaibhav Chauhan said:
you can try if it backed up
it will restore
Click to expand...
Click to collapse
Automatically ?
Yoerisde said:
Automatically ?
Click to expand...
Click to collapse
there is also automatic restore option in backup and restore option
Google doesn't back up text messages automatically. There are apps that can back them up on a schedule to a cloud backup or on your storage of the phone. Might be something to look into. But yea, the other text messages are gone, sorry. The other stuff came back like your contacts and apps because that kind of stuff is backed up through Google's servers.
but it take backup automatically when connect to the internet if sync is on
there is option available in backup and reset
Vaibhav Chauhan said:
but it take backup automatically when connect to the internet if sync is on
there is option available in backup and reset
Click to expand...
Click to collapse
Backing up SMS messages? That's not a Google option.
es0tericcha0s said:
Backing up SMS messages? That's not a Google option.
Click to expand...
Click to collapse
sorry it only backup settings
but there is also trick available to backup sms on google account
http://www.howtogeek.com/112852/how-to-backup-your-text-messages-to-your-gmail-account/
but its not automatic
Yoerisde said:
Good Evening
Excusme everyone, I own a Sony Xperia ZL and running firmware C6503_10.4.1.B.0.101 (I hope this is the right one, I'am still a newbie about this), unrooted and bootloader locked. A few days ago, I got a bootloop on my device, and after searching the solutions they told me to flashing it. Then I just flashing it, and to be honest this is my first time flashing and I don't know any effect of this.
After successfully flashing, I lost all my internal data :crying:
But luckily , I don't know why but my device auto download all of my apps and also recover my contact automatically. I also got my WA messages because still have my back up on micro SD.
But not about the SMS, not even a single SMS appear.
I already try Dr.Fone for Android software and use deep scan, but the software found nothing.
Hope you will help me recover my SMS.
Thank you
Click to expand...
Click to collapse
I'm unsure when I say this, but I'm pretty sure that SMS data is wiped when you clear the cache before flashing a new ROM.
I don't really understand why it would matter so much as long as you have everything else. Are they personal messages?
My problem is that I bought the phone now from 8 months ago and it was not a problem but 4 days ago I downloaded the kids police program from playstore and tried it and after removing it from the applications I entered as usual to Facebook was after you hung up the phone and restarted itself I thought it was Normal but after 10 minutes the same problem
What i did before the problem:
1. I tried the headphones after repair (I think the problem with these headphones also)
2. As I said, the children's police program is played out on the back of the story.
3. I have challenged all applications ..
What I've tried and the problem remains:
1. Wipe cache ...
2. Have a wipe cach and factory reset
3. After the format I tried to remove the Facebook applications passed those 4 days and returned the same problem which means that Facebook has nothing to do with the problem ...
4. I tryed working secure mode but without result
I hope you will find me a solution and thank you...
starkam said:
My problem is that I bought the phone now from 8 months ago and it was not a problem but 4 days ago I downloaded the kids police program from playstore and tried it and after removing it from the applications I entered as usual to Facebook was after you hung up the phone and restarted itself I thought it was Normal but after 10 minutes the same problem
What i did before the problem:
1. I tried the headphones after repair (I think the problem with these headphones also)
2. As I said, the children's police program is played out on the back of the story.
3. I have challenged all applications ..
What I've tried and the problem remains:
1. Wipe cache ...
2. Have a wipe cach and factory reset
3. After the format I tried to remove the Facebook applications passed those 4 days and returned the same problem which means that Facebook has nothing to do with the problem ...
4. I tryed working secure mode but without result
I hope you will find me a solution and thank you...
Click to expand...
Click to collapse
Search on google how to unbrick s6 edge . I can't understand what problem do you have. If your phone won't turn on then search how to unbrick s6 edge.. If your phone is turning on search flash stock Rom s6 edge..but you will lose all your data.
StonebridgeGr said:
Search on google how to unbrick s6 edge . I can't understand what problem do you have. If your phone won't turn on then search how to unbrick s6 edge.. If your phone is turning on search flash stock Rom s6 edge..but you will lose all your data.
Click to expand...
Click to collapse
Yes sorry for my english because i am just bignner in english....My phone is working at this time correctly..but from 10h or 1 day somtimes he reboot automaticly...and when i install facebook or messenger he reboot every hour or every 30 min... i dont know if the problem is from facebook and messenger and right now i am deleting both of them..but my phone rebot once a day
I hope that you understand my problem..
Maybe i think that when i am installing fb or any apps need a lot of memory in my phone processor he reboot him self ...
I did the factory reset also but my problem still ...
But i will try to put a new rom from sammobile and i wish that work thank you so much brother ^ ^
starkam said:
Yes sorry for my english because i am just bignner in english....My phone is working at this time correctly..but from 10h or 1 day somtimes he reboot automaticly...and when i install facebook or messenger he reboot every hour or every 30 min... i dont know if the problem is from facebook and messenger and right now i am deleting both of them..but my phone rebot once a day
I hope that you understand my problem..
Maybe i think that when i am installing fb or any apps need a lot of memory in my phone processor he reboot him self ...
I did the factory reset also but my problem still ...
But i will try to put a new rom from sammobile and i wish that work thank you so much brother ^ ^
Click to expand...
Click to collapse
It's ok I can understand. Try to flash a firmware as you said. From sammobile. Should fix your problem. I will wait for your answer
StonebridgeGr said:
It's ok I can understand. Try to flash a firmware as you said. From sammobile. Should fix your problem. I will wait for your answer
Click to expand...
Click to collapse
Thank you friend...i will download it now because its my day off....and when i flash my phone i will try it for a few day hope that he work good..
starkam said:
Thank you friend...i will download it now because its my day off....and when i flash my phone i will try it for a few day hope that he work good..
Click to expand...
Click to collapse
Is everything all right now ?
StonebridgeGr said:
Is everything all right now ?
Click to expand...
Click to collapse
At this time everything is good but i did not install facebook and messenger i will try my phone without install them.
And if he still working correctly i will install them tomorrow...
Thanks friend a lot
starkam said:
At this time everything is good but i did not install facebook and messenger i will try my phone without install them.
And if he still working correctly i will install them tomorrow...
Thanks friend a lot
Click to expand...
Click to collapse
Ok I will wait for your response
StonebridgeGr said:
Ok I will wait for your response
Click to expand...
Click to collapse
After installing just messenger the problem is comeback again
I don t know what is exactly the cause if everybody have the same phone and the same apps and they have not the same problem ...
I think the problem is from processor ?also from batterie?...
starkam said:
After installing just messenger the problem is comeback again
I don t know what is exactly the cause if everybody have the same phone and the same apps and they have not the same problem ...
I think the problem is from processor ?also from batterie?...
Click to expand...
Click to collapse
Sorry I can't clearly understand your problem . I am little bit confused. Can you tell me what problem are you facing again ? So may i can help you further
StonebridgeGr said:
Sorry I can't clearly understand your problem . I am little bit confused. Can you tell me what problem are you facing again ? So may i can help you further
Click to expand...
Click to collapse
I am sorry.
I will explain more now.. yesterday i try to flash my phone by smart switch pc and after flash i do wipe cach and factory reset.... and like you know in version 6.0.1 facebook and whatsapp is included after flashing phone 30 min the phone restart itselfs i disabled connexion and i sleep. In this morning i use my s6 edge again when i enter to facebook he restart again so i decide to disable facebook. After that he work very good .... but when i do update for all apps i have in phone he begin to restart again itself.and when update is finished..my phone work very good at this time ...
I don t know why when i install facebook or messenger he begin to restart itself ??
starkam said:
I don t know why when i install facebook or messenger he begin to restart itself ??
Click to expand...
Click to collapse
when you install facebook on your device it gets into eveything and cause issues.should be called spybook.why do you thinks it take so long to install..???
joecool666 said:
when you install facebook on your device it gets into eveything and cause issues.should be called spybook.why do you thinks it take so long to install..???
Click to expand...
Click to collapse
My phone work good now without messenger and facebook since 6 days so the problem 100% cause of fb and messenger apps...
starkam said:
My phone work good now without messenger and facebook since 6 days so the problem 100% cause of fb and messenger apps...
Click to expand...
Click to collapse
glad you managed to get it sorted out .regards Joe.
joecool666 said:
glad you managed to get it sorted out .regards Joe.
Click to expand...
Click to collapse
Thanks a lot brother ....i will keep him like this i dont need that apps they need much memory i can use chrome to connect in facebook. Thanks again broth joe.your welcome to your second contry morocco
starkam said:
Thanks a lot brother ....i will keep him like this i dont need that apps they need much memory i can use chrome to connect in facebook. Thanks again broth joe.your welcome to your second contry morocco
Click to expand...
Click to collapse
thanks your welcome bro .glad i could shed some light .take care.regards Joe,
Hello..
Piece upon you all...
I have a problem it started 3 days ago i was on facebook warch a video but it suddenly tooke to the feed screen like it keeps resetting itself and then start to happen to youtube and other apps tried factory reset but nothing happened any ideas?
ifiras said:
Hello..
Piece upon you all...
I have a problem it started 3 days ago i was on facebook warch a video but it suddenly tooke to the feed screen like it keeps resetting itself and then start to happen to youtube and other apps tried factory reset but nothing happened any ideas?
Click to expand...
Click to collapse
Perhaps you have contracted a nasty virus from the FB video? Do you have any anti-virus or anti-malware app installed?
I did a full wipe and factory reset
ifiras said:
I did a full wipe and factory reset
Click to expand...
Click to collapse
If the problem still continues after doing this, then there are one of two possibilities:
1. There are still hidden things lurking around. In this case you will need to "format data" (i.e., format the data partition). You will lose all the contents of your internal SD - but you would also get rid of the problem.
2. You have a hardware problem. In this case, you will need to claim on the warranty, or return the phone.
Okey what u mean by formating the data partion
Please Update software....all problem solved automatically..
Please Update software....all problem solved automatically..
As you open setting>system update>corner option>choose update package>ok
Than flash zip file.
And all problem solved automatically..
[email protected] said:
Please Update software....all problem solved automatically..
As you open setting>system update>corner option>choose update package>ok
Than flash zip file.
And all problem solved automatically..
Click to expand...
Click to collapse
Thamk you for the help but the probpem was that the **** cracked sim in the phone cuzing problem s idon't how that happenes
Flash stock firmware and flash it .Fixed !!!
Download from miui site /go to updater app /choose a package / flash it .