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Hi friends,
For about two months I have this amazing device,
And everything worked well (except for long battery gallery color problem, etc.) but overall I managed ...
Suddenly a few days before the camera stopped working and every application that uses the camera also does not work.
I changed all kinds of Rom because I thought it will fix the problem - but it did not help, as well as I tried to install a firmware update for the camera, and still did not help ...
There are people guns, so please help me,
Good evening
And also attached a video that demonstrates the problem
http://www.youtube.com/watch?v=yQwE_LkOB2w
This response was recorded in error, please delete
i had a similar problem once.. but rebooting solved it for me and it has never occurred again!
well if the device is still under warranty.. i would advice you to revert back to any of the stock firmwares, reset the binary counter and go to the samsung guys and get it fixed..!
hit the thanks if i helped!
Thanks, but this is not the problem ..
I did all WIPE possible, I formatted the device, but it did not help.
And warranty, the phone was bought at Amazon with "international warranty" and they will not fix me claiming warranty is valid only for 7 days, really disappointing, do not buy from there.
And it's possible the problem is the camera itself and need to replace the camera???
noamurciano said:
Thanks, but this is not the problem ..
I did all WIPE possible, I formatted the device, but it did not help.
And warranty, the phone was bought at Amazon with "international warranty" and they will not fix me claiming warranty is valid only for 7 days, really disappointing, do not buy from there.
And it's possible the problem is the camera itself and need to replace the camera???
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Click to collapse
still contact your local samsung service. at the end of the day if you do not try you do not lose by giving them a call. also a long shot have you tried flashing a stock official rom through odin to see if the problem persists? go into Intratechs thread. find the rom that matches your region and flash through odin..see if it happens again and you have problem with your camera..and if that is still the case then try giving sammy a call..
that is the best i can suggest
Has anyone tried the camera since the update? The main back-facing camera is all screwed up. Display is scrambled and sometimes reboots the prime. The front-facing camera works OK though. This is frustrating.
Bootloader still locked and unrooted.
My camera is working fine after the update. Have you tried rebooting the Prime? Have you tried resetting the Camera app by deleting its data? Other than that the only things you might try are a factory reset and if that doesn't help, RMA the Prime.
mine works fine
dafob said:
Has anyone tried the camera since the update? The main back-facing camera is all screwed up. Display is scrambled and sometimes reboots the prime. The front-facing camera works OK though. This is frustrating.
Bootloader still locked and unrooted.
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Click to collapse
What the other guys said. Go into settings -> Apps -> All -> Camera -> Clear Cache/Data then hit force close. Then try the app again, if its still the same then you might have to factory reset.
RMA
Thanks for all the replies. After soft and hard resets, problem persists. I noticed others are having the same issue w/ the camera and I don't think it's related to the OTA update. It's a coincidence I noticed it after the update since I haven't touched the camera in months.
Called ASUS and sending the tablet back for repair.
I have the same exact issue. So there is nothing else i can do except RMA? I really dont want to part with the tablet for over a month.
dafob said:
Thanks for all the replies. After soft and hard resets, problem persists. I noticed others are having the same issue w/ the camera and I don't think it's related to the OTA update. It's a coincidence I noticed it after the update since I haven't touched the camera in months.
Called ASUS and sending the tablet back for repair.
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Click to collapse
It could really just be Software problem. I wouldn't send it in. I'd say unlock bootloader and flash Primalicious ROM.
babymatteo said:
It could really just be Software problem. I wouldn't send it in. I'd say unlock bootloader and flash Primalicious ROM.
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Click to collapse
Oh, nhf, but this is a bit odd and a risky advice...
There is a method to check if this is a hardware problem - if you can temporarily repair picture with light squeezing/pressing around camera (front and back) than it's definitely not a software problem.
genuine said:
Oh, nhf, but this is a bit odd and a risky advice...
There is a method to check if this is a hardware problem - if you can temporarily repair picture with light squeezing/pressing around camera (front and back) than it's definitely not a software problem.
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Click to collapse
He said it started happening after update to .21 so i really doubt it's a hardware malfunction. Something like this happened to my Galaxy Nexus after doing an OTA update to 4.0.4. I had the bootloader locked and unrooted. Yet after doing the update several things were messed up, including the camera having colorful lines all over. Then, i unlocked my bootloader and flashed a stock rooted ROM and all was well. Yes it may seem odd, but it did work for me. And yes i know its a completely different device, but his experience was kinda similar to mines. I'm thinking that somehow somewhere during the OTA update, something went wrong.
It's a widespread issue.
http://forum.xda-developers.com/showthread.php?t=1612230
So after flashing Cookies and Cream 4.1.2 and working fine for a few days, Calling and texting stopped working. I flashed an ICS Rom and it worked again, for 1 call. Midway the call dropped and everything stopped working again. Phone still gets signal, data works and everything else too. I clean flashed 3 different stock ICS roms with TWRP, nothing is working. Any ideas as to what could have happened?? Im thinking I can only fix it by flashing stock image with ODIN, but im curious as to what could have gone wrong. Im thinking maybe the IMEI got screwed up?? But the symptoms dont really seem like that would be the issue. Any help would be greatly appreciated!!
H0rn3t920 said:
So after flashing Cookies and Cream 4.1.2 and working fine for a few days, Calling and texting stopped working. I flashed an ICS Rom and it worked again, for 1 call. Midway the call dropped and everything stopped working again. Phone still gets signal, data works and everything else too. I clean flashed 3 different stock ICS roms with TWRP, nothing is working. Any ideas as to what could have happened?? Im thinking I can only fix it by flashing stock image with ODIN, but im curious as to what could have gone wrong. Im thinking maybe the IMEI got screwed up?? But the symptoms dont really seem like that would be the issue. Any help would be greatly appreciated!!
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Click to collapse
Try flashing a different modem?
H0rn3t920 said:
... Im thinking I can only fix it by flashing stock image with ODIN, but im curious as to what could have gone wrong? ...
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Click to collapse
That's what I would do...then take it back for warranty repair. Extremely unlikely any ROMS caused this problem.
crutzulee said:
Try flashing a different modem?
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It sounds like you have a modem that isn't compatible. Many times it will still catch a strong signal, but your sound, if there is any, will be garbled. I would try flashing a couple of different ones and make a test call with each to find what you like and works.
Sent from...
I've got 2 I717 with that problem, good signal 'Not Registered On Network'. I think it's a hardware issue. I've seen more than a few posts about it now. I've tried everything to correct this, I have a good IMEI.
H0rn3t920 said:
So after flashing Cookies and Cream 4.1.2 and working fine for a few days, Calling and texting stopped working. I flashed an ICS Rom and it worked again, for 1 call. Midway the call dropped and everything stopped working again. Phone still gets signal, data works and everything else too. I clean flashed 3 different stock ICS roms with TWRP, nothing is working. Any ideas as to what could have happened?? Im thinking I can only fix it by flashing stock image with ODIN, but im curious as to what could have gone wrong. Im thinking maybe the IMEI got screwed up?? But the symptoms dont really seem like that would be the issue. Any help would be greatly appreciated!!
Click to expand...
Click to collapse
I am having similar problems and after weeks of flashing (ROMS and modems) to no avail, I am going to take my phone in and get a refurb.
I would reflash a stock ROM with Odin, then flash a custom ROM of your choice and the radio(s) that work for your carrier and check the APN setting. If none of that helps, it may more than likely be a hardware issue and would need to be fixed.
Depending on your carrier you can just warranty your phone as a hardware problem. If they refuse because you flash your phone I have yet to hear of Samsung refusing service or warranty because of it. My note stopped working and I have flashed tons of modems & roms, no questions asked it was fixed and back in my hands in 5 working days.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
AT&T's Device Support Center(s) can replace your phone on the spot so long as you're within warranty and they can duplicate the issue after a factory reset/OS flash.
wasnt this version released February 2012? Then shouldnt any i717 qualify under the Samsung 1 year warranty. I'm having the same problem with mine while trying to connect to Mobilicity in Canada. Doesnt help that it drops the Wifi connection every now and again for no reason.
Making me wonder why i just got rid of my S2X yesterday for
Warranties don't start the second the device comes off the assembly line.
The warranty goes into effect on the date purchased, so yes every single I717 falls under the oem warranty.
Shirokishi said:
wasnt this version released February 2012? Then shouldnt any i717 qualify under the Samsung 1 year warranty. I'm having the same problem with mine while trying to connect to Mobilicity in Canada. Doesnt help that it drops the Wifi connection every now and again for no reason.
Making me wonder why i just got rid of my S2X yesterday for
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Good grief, I was speaking in general terms. AT&T's MDS terms apply to any phone you buy from them.
I've had issues where voice has been lost and nothing can fix it except a reflash. Happens on my sII and the gnote. Luckily I'm able to fix it but I'd rather it never happen.
when iturn the camera on its a black screen and says warning camera failed when i try to switch camera to see myself
mox123 said:
when iturn the camera on its a black screen and says warning camera failed when i try to switch camera to see myself
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Click to collapse
Some custom kernels have a problem with the highest resolution for the front camera due to memory allocation. Go to settings / applications / all and clear data for camera.
Load up the camera switch to the front one and check its working.
If it is don't select the highest resolution for the front camera use the middle one.
If that doesn't work maybe another problem.
Please state what rom and kernel versions you are running, more info the better.
Sent from my GT-I9300 using xda premium
mox123 said:
when iturn the camera on its a black screen and says warning camera failed when i try to switch camera to see myself
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Click to collapse
Appears to be a S3 problem specificically, camera failure problems. Google ' galaxy s3 camera failed ' and there are numerous reports ranging.
from only a day old out of the box to a couple of weeks. Some reports of total failure, some hardware restart temporarily fixed, some app sharing hardware such as skype hogging the camera.
I think Verizon in the US are saying return for replacement..
Hope this helps.
Having the same problem. I thought it might have been an app I installed - I uninstalled all apps that used the camera. Still no dice. Did a factory reset. Still no dice.
Called Verizon and explained that I'd already tried a factory reset to no avail. The service rep didn't ask me to do anything else. Because I've full device insurance coverage I'm getting a new phone overnighted and should have it no later than 3pm tomorrow.
j0shtalgia said:
Having the same problem. I thought it might have been an app I installed - I uninstalled all apps that used the camera. Still no dice. Did a factory reset. Still no dice.
Called Verizon and explained that I'd already tried a factory reset to no avail. The service rep didn't ask me to do anything else. Because I've full device insurance coverage I'm getting a new phone overnighted and should have it no later than 3pm tomorrow.
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Click to collapse
i am having the same issue, and also hve full insurance, however they will not replace my phone with a new one, only factory refurb. Who did you speak to about getting a new phone? this is really frustrating...
s3 camera fail fix
mox123 said:
when iturn the camera on its a black screen and says warning camera failed when i try to switch camera to see myself
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Click to collapse
I had the same issue and tried factory reset, 3rd party camera apps. nothing worked even updated camera firmware and phone firmware still black screen with camera fail. I took off the battery cover, removed the battery, removed the phillips screws in back. carefully popped off back housing and the camera flex cable is right there. i simply unclipped and reconnected it and made sure the camera was seated tight by pushing on it.(carefully as not to damage lcd). I will say i have no warranty because i bought second hand but the are no void stickers over screws so no way to tell its been opened. camera works perfect now. I repair phones as a hobby and remebered the galaxy one having a speaker issue just like it. anyway worth a shot or if you have a warranty just get a replacement but it took me about 3 minutes,
Camera fail
I would like to update the post with my findings:
Since my last post, I did a warranty exchange on the phone. Upon receiving the new one, I reverted the broken one back to stock through the tutorial on XDA (using a prev leak bootchain, ODIN flash, etc).
All went flawlessly, and after reverted to pure stock, the camera worked again. I re-rooted and re-flashed a variety of ROMs (ASOP & TW). camera worked fine through all of it. It wasn't until I did play store updates that things went bad. After the updates the camera stopped working again. So Once again I flashed back to stock. Camera worked again. I felt comfortable doing this as I could re-produce the problem and solution.
After fooling with app updates etc I determined that the Google Talk / Goog Hangouts update was the culprit. Once that was installled the camera was inaccessible. I have since not taken that update (been a few weeks now) and all is still fine.
moral of the story to folks out there, watch out for the Hangouts update. I dont have any more info than that. Just wanted to share.
412ecase77 said:
I had the same issue and tried factory reset, 3rd party camera apps. nothing worked even updated camera firmware and phone firmware still black screen with camera fail. I took off the battery cover, removed the battery, removed the phillips screws in back. carefully popped off back housing and the camera flex cable is right there. i simply unclipped and reconnected it and made sure the camera was seated tight by pushing on it.(carefully as not to damage lcd). I will say i have no warranty because i bought second hand but the are no void stickers over screws so no way to tell its been opened. camera works perfect now. I repair phones as a hobby and remebered the galaxy one having a speaker issue just like it. anyway worth a shot or if you have a warranty just get a replacement but it took me about 3 minutes,
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Click to collapse
I would just like to share my experience, it may help someone... I also had this problem and fixed similar to desc. above... I had taken apart phone and cleaned out mostly all of my connectors because of water damage/corrosion issues.. I suppose I had bent the cam ribbons slightly out of place... this in turn, for some reason maybe somebody with more knowledge can answer, caused the phone to no longer power up or show any sign of life... I could not figure out and ended up paying my deductable for new phone... I knew it was specifically related to me removing the cam because I had already cleaned and got phone to a working state, but the cam didnt work so I took apart again cleaned cam port and voilà my phone stopped powering up completely... wtf! sooooo I just recently went back after reading above, and dramatically bent the cam ribbons to make sure contact was good... now everything works.. ya live and learn
snowboardwcu said:
I would like to update the post with my findings:
Since my last post, I did a warranty exchange on the phone. Upon receiving the new one, I reverted the broken one back to stock through the tutorial on XDA (using a prev leak bootchain, ODIN flash, etc).
All went flawlessly, and after reverted to pure stock, the camera worked again. I re-rooted and re-flashed a variety of ROMs (ASOP & TW). camera worked fine through all of it. It wasn't until I did play store updates that things went bad. After the updates the camera stopped working again. So Once again I flashed back to stock. Camera worked again. I felt comfortable doing this as I could re-produce the problem and solution.
After fooling with app updates etc I determined that the Google Talk / Goog Hangouts update was the culprit. Once that was installled the camera was inaccessible. I have since not taken that update (been a few weeks now) and all is still fine.
moral of the story to folks out there, watch out for the Hangouts update. I dont have any more info than that. Just wanted to share.
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Click to collapse
so you got 2 s3's out of it? nice
naathaanb96 said:
so you got 2 s3's out of it? nice
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Click to collapse
No no I sent the refurb one back to vzw. Had a lot of bad luck with factory refurbs.
i know this may be a necro thread, but I just had the same issue and I solved it by replacing the front facing camera/prox sensor assembly. tried new main cameras first but when those didn't fix it I replaced the front facing and everything worked fine.
mox123 said:
when iturn the camera on its a black screen and says warning camera failed when i try to switch camera to see myself
Click to expand...
Click to collapse
I fixed it on my SGH-T999L with Jedi Invasion 5 by flashing this kernel http://forum.xda-developers.com/showthread.php?t=1756776
Use the Touchwiz JELLYBEAN 4.1.2 VERSION
I'm brand new to this forum, but my uncle has been a member since 2008 and says you guys are the best when it comes to helping with problems for Android.
I'm having the camera issue, as well, and it spans across all camera apps, snapchat, Skype, etc. I just now discovered the front facing camera works when before it wouldn't even let me switch to it, making me think both cameras were dead. I've tried a different ROM, kernel, battery pulls, rebooting, everything in the list. I even dismantled my phone and pressed the connection in a bit, and still no luck. (Thankfully I didn't completely wreck my phone, though.) I'm trying switching from a different developer now, since I was using the only two TouchWiz ROMs I could find for my Cricket d2cri, both by the same guy. I'm hoping against hope it's an issue with the guy's programming and that it's not a sudden hardware failure after nearly a year of having the phone.
If anyone happens across this thread and has any ideas that haven't been said as to what I can do, please, throw me a message or respond to the thread. What good is a phone without a camera these days?
Cody the Fox said:
I'm brand new to this forum, but my uncle has been a member since 2008 and says you guys are the best when it comes to helping with problems for Android.
I'm having the camera issue, as well, and it spans across all camera apps, snapchat, Skype, etc. I just now discovered the front facing camera works when before it wouldn't even let me switch to it, making me think both cameras were dead. I've tried a different ROM, kernel, battery pulls, rebooting, everything in the list. I even dismantled my phone and pressed the connection in a bit, and still no luck. (Thankfully I didn't completely wreck my phone, though.) I'm trying switching from a different developer now, since I was using the only two TouchWiz ROMs I could find for my Cricket d2cri, both by the same guy. I'm hoping against hope it's an issue with the guy's programming and that it's not a sudden hardware failure after nearly a year of having the phone.
If anyone happens across this thread and has any ideas that haven't been said as to what I can do, please, throw me a message or respond to the thread. What good is a phone without a camera these days?
Click to expand...
Click to collapse
I am having the same issue, and I did try many things: revert to stock, changing kernel, try other camera apps, wiping camera app datas, Still nothing, if someone can help with other method please.
I got "camera fail" after i flashed ArchiDroid 1.7.2 coming from PAC nightly. Then flashed ArchiDroid 2.2.4 and camera got fixed. All flashes where clean
In my experience, custom ROMs and kernels can also cause this issue. I flashed a different custom ROM and voila, my camera was working again
s 3 camera failed
mox123 said:
when iturn the camera on its a black screen and says warning camera failed when i try to switch camera to see myself
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Click to collapse
hi I was having the same problem with my camera and I installed 3rd party camera software and the camera seem to work using this. I used camera mx
Camera faillled warning
I HAVE THE PROBLEM OF CAMERA FAIL WARNING IN S5 SENSATION ROM
I AM USING S3 Gt i9300 IS THERE ANY SOLUTION FOR THIS PROBLEM
THE CAMERA DOESNT WORK ONLY IN S5 SENSATION ROM
That is usually caused after flashing a custom kernel without having opened the camera app at least once with the stock kernel.
Go back to stock kernel, open the camera and it should work. Now flash the custom kernel and don't do a factory reset or you'll be in the same again
Which kernel you using? If you on 4.4.2 i recommended Archi Kernel.
Sent from my GT-I9300 using XDA Premium 4 mobile app
Hello!
So yesterday ive tried to take a picture on my phone and the camera wouldnt work. Screen is usually black and sometimes goes green also pops the error message saying that cannot connect to camera.
Ive tried doing a factory reset (couple times) didnt work.
Ive tried dialing * # * # 64663 # * # * and doing those tests, sometimes 1 back camera and 1 front camera would work but really incosistent.
Ive checked for updates (none avalible)
Ive tried downloading some others apps used for camera, doesnt work.
Phone is pretty new (maybe a month) and this is the first issue ive had so far, phone was never dropped or similar.
Thanks!
try to go to service center, it looks like hardware issue. they will not charge u money since it new.
Also i forgot, to make things clearer, ive seen a thread about this here already https://forum.xda-developers.com/poco-f1/help/pocophone-f1-camera-issue-green-black-t3848981 and the symptoms are the same.
Will go to the shop for a replacement or a fix in a week, untill then if someone has any ideas.. :]
aroa137 said:
Also i forgot, to make things clearer, ive seen a thread about this here already https://forum.xda-developers.com/poco-f1/help/pocophone-f1-camera-issue-green-black-t3848981 and the symptoms are the same.
Will go to the shop for a replacement or a fix in a week, untill then if someone has any ideas.. :]
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Click to collapse
have you tried to update to latest version? because in Indonesia when first launch, one or our reviewer having the same issue that fixed by firmware update the next day.
I have updated it to the latest version, there was even an update couple of days ago which completly changed the UI of the phone. Still not working. I havent tried updating firmware manually myself as i think it might void the warranty. Im going to go to the shop where i purchased the phone and give them a go to fix it, if not i might ask for a cash refund or a new phone, or try updating firmware myself, havent decided yet.
Sorry for the late reply
Have you got the fix?
I'm currently on pixel experience and I am experiencing the same issue since yesterday, and i can't find a fix, did you solved the issue and if yes, how?