Hello,
about a week ago I moved to the UK from the Czech Republic a set up a new UK number. However, I have been swapping SIMs regularly a checking new texts on my Czech number. It worked fine until this morning. Now I can't receive any calls (it just does those three beeps and says) and can't receive any texts. Today around noon I was setting up the voicemail, but I don't see how it could affect the phone when using another SIM. Tomorrow I am going to try the SIM in my friend's phone, in the mean time, does anyone have any advice? I'll try hard reset if nothing works.
Thanks.
Related
I have since discovered that my IMEI has been blocked. This phone was bought off eBay in January but apparently the block was only placed on August 7th. I'm gutted, I'm really hoping this can be resolved or that I am covered by insurance.
--------------------------------------------------------------------
Hi everyone,
I'd greatly appreciate any help anyone can give me. Here is what happened:
About 2 weeks ago I upgraded radio from 1.38 to 1.50, which worked and everything was fine.
Last week I went on holiday to a little place on the beach, where signal has normally been a problem. Not so this time, I had plenty of signal and was talking and texting fine.
On Tuesday it worked all morning and then in the afternoon the signal dropped off and it said "no service". I cycled the phone radio a few times and rebooted the phone, all to no avail. I concluded that the local cell tower had a fault and that I wasn't in range of another.
On Wednesday we took a trip and, as I expected, a few miles down the road my phone picked up signal again, consistent with the faulty cell tower hypothesis. I recieved a load of texts that had been waiting for me, made a few calls and everything was fine. When we got back to where we were staying, the signal held - I presumed the fault had been fixed.
Later that evening the signal dropped out again as before. I assumed that perhaps the fault hadn't been sufficiently fixed in the cell tower, so while annoying I presumed when I got to a different area the signal would come back like it did before.
However, it didn't. We came home on Friday and it hasn't picked up a signal, just says "no service". If I manually search for networks it finds O2 (as well as all the others) and I can select it, but it still says "no service".
I plugged in a T-Mobile sim, and it found signal immediately, BUT I cannot send/recieve calls or texts, people calling me hear a strange problem about it being unable to connect their call, and text message delivery reports give the same (not the message that one gets if the phone is switched off) - so it is obviously on the network but something is stopping it using the network - when I try and make a call I instantly get those four beeps which indicate the call has ended.
I then phoned O2 and said I think my SIM is dead, and they agreed and are sending me a new one. However, I then tried my old O2 sim again and got a brief signal, but still the same problem as the T-Mo sim - cannot send/recieve calls/texts/anything.
My O2 sim now says no service, although I have tried it in another phone and it works fine.
Since then I have re-flashed 1.38, hard reset the OS (Sleuth's v3) and flashed the O2 WM6 official rom with 1.47, all making no difference. I've tried forcing 2G and 3G and particular frequencies (it usually says it cannot apply these band settings, but after several reboots I sometimes manage to change it).
So, in summary:
Signal is very intermittent and usually says "no service".
Even when I do have signal, I cannot send/recieve calls/texts.
My O2 sim definitely works.
I have tried radios 1.50, 1.38 and 1.47 to no avail.
I have hard reset the ROM (Sleuth's v3) and flashed the O2 official ROM to no avail.
Desperate for help! Many thanks
I have also cleaned the SIM, SIM contacts in the phone, and checked that I can access the SIM card from the phone, and I can get the phone's IMEI etc so at least part of the radio seems to be working, and as mentioned before the SIM definitely works.
Thanks
Update:
I have tried Orange post-pay and Orange pre-pay sims and they both work fine, so it doesn't appear to be my phone that has broken.
However, my original O2 sim continues to work in another Nokia phone, suggesting that the sim isn't broken.
It may just be the pairing of that sim with my phone, which is the only thing I can think of. Does the Hermes apply sim "profiles" to sims which are inserted? Have I messed up the profile associated with that sim? My new O2 sim should come next week so we will see if that one works.
Also, the error messages of the text delivery reports sent to my phone while my O2 sim was in it say "Interworking Not Available" (this is from an Orange phone). Any idea what that means?
Thanks to anyone who can help.
Oliy said:
Update:
I have tried Orange post-pay and Orange pre-pay sims and they both work fine, so it doesn't appear to be my phone that has broken.
However, my original O2 sim continues to work in another Nokia phone, suggesting that the sim isn't broken.
It may just be the pairing of that sim with my phone, which is the only thing I can think of. Does the Hermes apply sim "profiles" to sims which are inserted? Have I messed up the profile associated with that sim? My new O2 sim should come next week so we will see if that one works.
Also, the error messages of the text delivery reports sent to my phone while my O2 sim was in it say "Interworking Not Available" (this is from an Orange phone). Any idea what that means?
Thanks to anyone who can help.
Click to expand...
Click to collapse
Shot in the dark here: how did you get your Hermes? Could it be blacklisted from O2 - i.e. could it be stolen from an O2 subscriber. (I would assume by the person you got it from, I am not accusng you of anything!)
Hi Todd,
Thanks for your reply. It's not something I'd thought of but it could fit the scenario. I got the phone off eBay back in January and had no problems with it until now. It's actually a T-Mobile branded one, (i.e. the MDA) rather than the XDA Trion. When I phoned O2 to ask if my account had been blocked and to get a new sim the person I spoke to said there was nothing to indicate that my account would have been blocked, which would presumably include any blocked IMEIs that were listed there. Also, if the phone had been blocked after being listed stolen it would have been blocked on all networks wouldn't it? If my new sim doesn't work I will phone O2 and ask them if my IMEI is blocked, so thanks for your suggestion.
As updated in the first message, my IMEI has been blocked, causing all the problems. The reason the Orange sims worked must be because the block hasn't propagated to the Orange network yet.
Hey i discovered i had the same problem today aswell i bourght the phone of Ebay for the first day it was working then next day i upgraded to WM6 and it stop working i did some research on why it stop working and here it was
Orange & O2:
If you place an active orange or
O2 sim into a blacklisted handset you
phone will not show any signal strength
at all! If the handset is a Nokia then a
"SIM card registration failed" message
will also be displayed. If your handset is an
Ericsson then an "Invalid Mobile" message
will be displayed. For most other manufacturers
the handset will simply show no signal!
Vodafone & T-Mobile
If you place an active Vodafone or T-Mobile sim into a blacklisted handset, the phone will appear to function perfectly UNTIL you try to make an outgoing call. When you try to call out from the handset you will hear a sequence of beeps and then the call will be dropped!!
wow nice story man , it seemed like a movie or something
anyway before i finish it i expected that your problem is that the phone IMEI is blacklisted . since its working with orange and other sims . its usually normal to get signal but u wont be able to make or recieve phone calls .
good luck .
My ATT HOX+ is not receiving incoming calls.
I am not sure when it started.
I rooted with Hasson's tool several days ago and I have no other problem that I know of. Not sure if rooting is responsible or not.
I can receive calls from my GF's ATT iPhone, but I get no image of her for some reason.
I do not get calls from my ATT landline (not U-verse VOIP).
I do not get calls from my mothers landline, she does have VOIP from something other than ATT.
Data, wifi, sms, mms, all seem to be fine,
Any advice is greatly welcome
joshua43214 said:
My ATT HOX+ is not receiving incoming calls.
I am not sure when it started.
I rooted with Hasson's tool several days ago and I have no other problem that I know of. Not sure if rooting is responsible or not.
I can receive calls from my GF's ATT iPhone, but I get no image of her for some reason.
I do not get calls from my ATT landline (not U-verse VOIP).
I do not get calls from my mothers landline, she does have VOIP from something other than ATT.
Data, wifi, sms, mms, all seem to be fine,
Any advice is greatly welcome
Click to expand...
Click to collapse
You could run the RUU and see if that clears up the issue. If not, then you know it is a phone or network issue.
Tried everything that seemed safe to try.
Called ATT, the nice person took me off network and back on again while I had the sim card out.
Fixed the problem with my landline not being able to call, but not my mother not being able to call.
The tech is sending my to get a new sim card on the off-chance it is the culprit, but believes that it is a network problem.
I will check back with an update later incase anyone else has a similar problem.
joshua43214 said:
Tried everything that seemed safe to try.
Called ATT, the nice person took me off network and back on again while I had the sim card out.
Fixed the problem with my landline not being able to call, but not my mother not being able to call.
The tech is sending my to get a new sim card on the off-chance it is the culprit, but believes that it is a network problem.
I will check back with an update later incase anyone else has a similar problem.
Click to expand...
Click to collapse
Keep us posted.
Sent from my HTC One X+ using Tapatalk 2
No Incoming Calls
joshua43214 said:
Tried everything that seemed safe to try.
Called ATT, the nice person took me off network and back on again while I had the sim card out.
Fixed the problem with my landline not being able to call, but not my mother not being able to call.
The tech is sending my to get a new sim card on the off-chance it is the culprit, but believes that it is a network problem.
I will check back with an update later incase anyone else has a similar problem.
Click to expand...
Click to collapse
I'm having the same problem as are others. Found this fix which might help.
http://www.andromods.com/fix-troubleshoot/fixing-htc-one-x-plus-cant-receive-calls-voicemail-problem.html
I'm experiencing this problem as well. It doesn't matter who tries to call me from what, but calls only make it through about 5% of the time, which is completely unacceptable. The calls that don't make it through won't go to voicemail. Half the time it rings endlessly, the other half it will give some message saying the call cant be completed.
When I first got the phone, I didn't switch my data plan to an LTE plan right away (Best Buy didn't require me to do so, and AT&T insisted that I had to switch to their $30/mo plan so I kept my $25/mo plan for the first few weeks). During the time I did not have an LTE data plan I experienced no issues with the phone. A few weeks back I noticed that AT&T was now giving me an option for a $25/mo LTE plan, so I switched to that. That exact day is when I started not being able to receive phone calls.
Other things I've noticed since switching to the LTE data plan:
When I make calls, I often have to try 2-3 times before I can get the call to go through. Sometimes as soon as I try to make the call, the phone beeps at me. Sometimes it will hang for a good 10 seconds before it starts to ring.
Occasionally my phone will stop recognizing the SIM card, requires reboot.
Occasionally I'll lose my data connection, requires reboot.
Text messages some times take over an hour to send/receive, sometimes this is solved by a reboot, other times not.
I went to an AT&T store, they tried switching out my SIM card, but did not help me any further because I bought the phone at Best Buy. (I wanted to argue with the rep, because I had bought my Atrix from Amazon, and the same AT&T store helped me with the problems I had with that phone). The rep fed me some garbage saying that some phone numbers just don't work with HTC phones. Fed up, I left the store.
Been having issues since last night. Samsung Galaxy S3 Three UK Network.
Since about 5pm last night i have been unable to make/receive calls and texts. When i go to dial a number it says dialling on the screen and doesn't do anything. Signal is full. If i try it perhaps four or five times it will eventually dial out but after talking for a few minutes the voice goes like a robot and is as if someone is talking under water. Cant make anything out. Same when someone calls me. Goes to answerphone and after about 5 attempts at calling me my phone will ring.
Texts are coming up fail every now and then and my 3G signal keeps alternating between H+,H and 3g and only works every few minutes.
Have called Three but its torture. They say no problem at their end and have escalated my issue which can take up to THREE days for someone to respond.
As phone is an S3 and as its a micro sim i cant try the sim in another phone as my other phones are normal sized sims. Did try putting it in anyway but the phone wouldnt detect it. Have also tried a factory reset with no joy.
So frustrating as it seems to be intermittent.
Any ideas :good:
Is this since after the jb update? You may wish to try flashing the same firmware using odin and see that sorts it out. 3G signal on Three basically means nothing is working anyway.. lousy network
Sent from my GT-I9300 using xda premium
OK this is my first post and it's a weird one. I've always known phones to be useless without a SIM card except for emergency calls. Well today I purchased an S4 on Craigslist. As I was bringing it home, it started to ring. I didn't answer it and shortly after I received a text. There was no SIM in it so I thought it was weird but left it alone.
When I got home, I did a factory reset, put in my old SIM card and activated it to my number. Everything went well - received texts normally, emails worked great, called my husband's phone and worked great until I looked at his phone and saw that the number that popped up wasn't mine, it was the old number. Tried calling my phone with his and went straight to vmail.
Seems like everything activated correctly except for the phone function. Called Verizon and the rep thought it was odd as well since texts went through, but could not figure it out. The rep said the phone is probably tampered with, but I've never heard of anything that could make phone calls without a SIM or wifi.
I reactivated my old phone and left the S4 with no SIM and it's still able to make/receive phone calls!! Weird!
All IMEI numbers match, physical and in About Phone even on box. Phone is not rooted according to Root checker.
Please someone tell me what this is so I can just can undo it and activate my number to the new phone.
Thanks
I just can't seem to find anyone with the same issue.
My girlfriend broke her phone recently and we went to get a cheap one until we have the money to get a much better phone. She has a 4g LTE sim card activated with Verizon already, but when we plug it in everything seems to be working fine, except she can't make outgoing calls or texts or use data. She can receive calls and texts, but can't send them. And everytime she tries to make a call it automatically sends her to a verizon number much like *611. This happens when calling any number. I think something is blocking outgoing anything because when we first plugged in the SIM card for about 2 minutes she could send messages. We've tried other SMS apps, and the default Verizon SMS app says "sending disabled" when trying to send a message.
Any ideas on how to get around this or unlock the phone? I don't need the unlock for other carriers, since we already have Verizon.
Thanks
Not a vzw subscriber, so no personal experience, but I've seen a couple posts here referring to a fairly new vzw policy that disallows use of postpaid Sims in prepaid devices. Think it automatically locks your account, and you have to call to unlock.
Sent from my SAMSUNG-SM-G920A using Tapatalk
3Darkons said:
I just can't seem to find anyone with the same issue.
My girlfriend broke her phone recently and we went to get a cheap one until we have the money to get a much better phone. She has a 4g LTE sim card activated with Verizon already, but when we plug it in everything seems to be working fine, except she can't make outgoing calls or texts or use data. She can receive calls and texts, but can't send them. And everytime she tries to make a call it automatically sends her to a verizon number much like *611. This happens when calling any number. I think something is blocking outgoing anything because when we first plugged in the SIM card for about 2 minutes she could send messages. We've tried other SMS apps, and the default Verizon SMS app says "sending disabled" when trying to send a message.
Any ideas on how to get around this or unlock the phone? I don't need the unlock for other carriers, since we already have Verizon.
Thanks
Click to expand...
Click to collapse
Verizon rolled out a new policy on January 17th requiring postpaid users to pay for one month of prepaid service ($30) before being able to use the phone on postpaid. Not doing so "hotlines" the account. You'll either need to pay the first month, or stick the SIM into a non-prepaid phone, call up *611, and have the rep remove the hotlining.
Details: https://www.reddit.com/r/verizon/comments/40tsbo/changes_to_4g_prepaid_phones/