Since the 4.0 OTA my phone has just been doing random crap.
1.) Locking up and rebooting at least once a day.
2.) In the middle of a phone call it will disconnect the call with whomever i was talking to, and connect me with a random person from my address book.
3.) one of the verizon junk apps (Emergency Alerts i think it is) will go off on its own, and i have never used it or set it up..
so i take it in and Im not sure if i am the only person who has been having these problems (from what the verizon rep noted, i was not the only one). they are sending me a new one , they said that the OTA made a mess on some phones, bricked others and the ones that are from the factory or newer ones are working much better.
now for the part that surprised me..take this with a grain of salt as usuall but she said that the 4.1 Jelly bean was going to be ota in about another month..
anyways, anyone else had the listed problems?
ps central us for those that are going to ask, no longer vat/city
If I do a lot of browsing, my phone will randomly scroll through random apps and open them, almost like the screen is stuck. Only way to stop is power volume down. Then it is good for a day or two, then it does it again. I am completely stock, never rooted or installed custom rom.
Sent from my DROID RAZR using xda app-developers app
cmraymond said:
If I do a lot of browsing, my phone will randomly scroll through random apps and open them, almost like the screen is stuck. Only way to stop is power volume down. Then it is good for a day or two, then it does it again. I am completely stock, never rooted or installed custom rom.
Sent from my DROID RAZR using xda app-developers app
Click to expand...
Click to collapse
I got my phone yesterday, and so far not a single problem and there is a difference from a phone that received the ota and one that was shipped with 4.0. one that has been shipped with it is defiantly smoother has a quicker response. im happy i sent mine in.
Do a factory reset and you will have no more problems.
Sent from my DROID RAZR using xda premium
Adauth said:
Do a factory reset and you will have no more problems.
Sent from my DROID RAZR using xda premium
Click to expand...
Click to collapse
I'll second this: the sound on my Razr cut out at times. I did a factory reset last week, and have had no problems since then.
Sent from my DROID RAZR using xda app-developers app
I have done two resets since I received the update. Didn't install any apps for a few days in case that was the culprit. Still have the issue.
Sent from my DROID RAZR using xda app-developers app
I can vouch for what cmraymond is saying, i tried repeatedly using the factory reset and nothing it would still do it. i even deleted everything i had on my sd card and even tried a diff one. no change. new phone is running great.
phrite said:
I can vouch for what cmraymond is saying, i tried repeatedly using the factory reset and nothing it would still do it. i even deleted everything i had on my sd card and even tried a diff one. no change. new phone is running great.
Click to expand...
Click to collapse
So how does returning the phone work if I bought it on new egg.com. Do I go through them or can I call Verizon to do a warranty exchange. I've had the phone since March this year.
Sent from my DROID RAZR using xda app-developers app
cmraymond said:
So how does returning the phone work if I bought it on new egg.com. Do I go through them or can I call Verizon to do a warranty exchange. I've had the phone since March this year.
Sent from my DROID RAZR using xda app-developers app
Click to expand...
Click to collapse
If it's under factory warranty, Verizon will send you a refurb. My previous phone was a Incredible 2 that I purchased at Radio Shack, and when my LCD stopped working after about 5 months, Verizon sent me a replacement at no cost.
As a last ditch effort, you can try flashing the stock fastboot files. I'd recommend a factory reset and format of the cache partition before doing so. That way, if there was something that didn't update properly with the OTA, you're starting off with a fresh, clean install. Instructions to flash are here http://theunlockr.com/2012/01/24/how-to-restore-the-motorola-droid-razr-using-fastboot-files/, and the fastboot files are found here: http://sbf.droid-developers.org/cdma_spyder/list.php
Related
Anyone having an issue with their TB shutting off or reboting? Mine in the middle of a youtube video. My wife had her's reboot when it was just sitting there. No new apps, task killer, nothing. Is it just buggy cuz it's new?
Sent from my ADR6400L using XDA Premium App
Mine never did this. My phone did freeze two and all haptic feedback was gone but I pulled the battery and changed the rom. Never had a problem after that.
Sent from my ADR6400L using XDA App
We are running stock.
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ive never had that happen, but i have had the screen trip out, like its spasing and u cnt use it at all, gotta put it to sleep then unlock it and it works fine again..
is it stock? no root and/or roms?
yes I had those same problems, so I was still within the 14 days return poilcy and I took mine back. So get this I had this superman who didnt wanna exchange my phone. Trying to do a reset telling me that android phone reset at times by them selves. I told him that I already spoke to Verizon and they said I could exchange my phone no questions asked and I wasnt leaving till he did so. So take off ur superman custome and exchange my Phone.
Mine did this when I was running unrooted on stock firmware . No problems since rooting and using other roms though.
Sent from my ADR6400L using XDA App
Shut-off, reboot then Shut-off again...
Mine did this last nite/this AM? When I went to power on it got to the Thunderbolt splash and shut down again...had to plug it in even thought the bateery was at 87%!
Think I will go try the Root and custom ROM route..
Yeah I'm thinking buggy software. Guess I'll wait and see if it does it again.
Sent from my ADR6400L using XDA Premium App
I've had it happen a couple times in the last few days.
Stock rom, unrooted
One of the times i was around %58 on battery and after the reset it was at %13
I got the extended battery....still had plenty of juice. I am beginning to think the issue is O.S. related. Seems to hang sometimes when I unlock it or start an app. Kinda like it is stalled for a second or so. Watched well over an hour of youtube today and it didn't shut off like last night.
Sent from my ADR6400L using XDA Premium App
Yeah, just had this problem last night while using Pulse. It didn't fully rebooted, just went to the white HTC screen and back..... No Thunderbolt booting animation... First time ever. Pulse has crashed on me a couple times too, so I'm gonna blame it for now.
abvthegod said:
yes I had those same problems, so I was still within the 14 days return poilcy and I took mine back. So get this I had this superman who didnt wanna exchange my phone. Trying to do a reset telling me that android phone reset at times by them selves. I told him that I already spoke to Verizon and they said I could exchange my phone no questions asked and I wasnt leaving till he did so. So take off ur superman custome and exchange my Phone.
Click to expand...
Click to collapse
LOL you tell em!
I say we yell a verizon! Make em get rid of the security on the device. I have a feeling that may be a part of it. This is the first android htc device I've had do something weird. We have had 8 total in our home and none were ever this quirky.
Sent from my ADR6400L using XDA Premium App
Mine rebooted twice this morning after installing the new Google Maps update. I powered it down for a few minutes, then restarted, and it's been fine since.
Crap! I forgot about that update! That may be it. I did that update just the same day. Gotta ask the wife when I get home and see if she updated her's when she had the issue.
Sent from my ADR6400L using XDA Premium App
Well now having a look at running apps, I see what the issue is. It loads all this crap that your not using! It's in the background waiting. Why? I watched as it pulled up apps that I never opened. This it why verizon reps keep telling people to use a task killer. The os is not being utilized properly at all on this phone.
Sent from my ADR6400L using XDA Premium App
abvthegod said:
yes I had those same problems, so I was still within the 14 days return poilcy and I took mine back. So get this I had this superman who didnt wanna exchange my phone. Trying to do a reset telling me that android phone reset at times by them selves. I told him that I already spoke to Verizon and they said I could exchange my phone no questions asked and I wasnt leaving till he did so. So take off ur superman custome and exchange my Phone.
Click to expand...
Click to collapse
i H.A.T.E. when they do this. they did the same thing with my Galaxy Tab when i first bought it
I'm having the same issue - phone either turns itself off or reboots itself randomly. I reboot my phone 3-4 times a day swapping out batteries. I'm running stock. Didn't want to have to root, but if people who are rooted and running a custom ROM aren't having this problem, I may have to go that route.
Get system panel from the market and check out all the crap that's sitting in the background. It's a wonder the phone runs at all.
Sent from my ADR6400L using XDA Premium App
Hey guys,
I'm have a slight problem with my atrix when the touch buttons freeze and don't respond for a while. This used to occur when I was running GingerBlur and I went back to stock by applying SBF. But, The problem is still there and only occurs sometimes. Does anyone have a solution? it's not annoying me but, would like an answer.
Thanks,
This same issue happened to me. Same result, root stock didn't matter. Even after a factory reset it kept happening. Its a hardware issue. I went to AT&T and got a brand new phone. The guy there said he has seen this a few times. I guess motorola knows about it but for now replacement is your only option.
Darn i'm in canada and can't return it to get replaced...
Thanks for replying
Sent from my MB860 using XDA Premium App
Can you call customer service and get an advanced replacement send out?
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matrice0056 said:
Can you call customer service and get an advanced replacement send out?
Sent from my MB860 using Tapatalk
Click to expand...
Click to collapse
I don't think Motorola canada will repair an at&t Atrix 4g. So i'm out of luck. I want to know if anyone else is suffering from this issue?
Sent from my MB860 using XDA Premium App
I have had this happen also. Only a day or so after Gingerblur 3.1 (I think) was it so bad I backed up my apps and sbf flashed.
For me it used to happen only when I was doing a crazy amount of switching between apps, had just jumped out of a game, or was playing angry birds/ >_<
I noticed this A LOT more running Gingerblur 3.1. Ever since Gingerblur 3.1 to 3.5 my Amazon app store will stop functioning after a while. I end up using the Stock Android Recovery to factory reset and use Titantium backup to restore apps.
I have sbf flashed and used Tenfar's CWM recovery, but I don't believe Tenfar's backup or factory reset are quite perfect yet.
I would have to say my usage as subsided as of late, but perhaps the sbf flash of
OLYFR_U4_1.2.6_SIGNED_OLPSATTSPE_P012_HWolympus_1g_1FF.sbf
or
OLYFR_U4_1.5.7_SIGNED_OLPSATTSPE_P012_HWolympus_1g_1FF.sbf
fixed the issues?
Touch freezing or unresponsiveness hasn't been an issue for at least a couple weeks. My friend is running stock 1.8.3. I'll check with him if hes been having any freezing.
Seriously dude try it.. And be humble. I gave them a bricked atrix with a nexus boot animation and custom animations. I was very humble and thanked them alot and they sent it back in 3 days! Purolator dropped it off and that was that
Sent from my Googletron
I have this issue where my phone screen will randomly become unresponsive. To get it back all I have to do is shut the screen off and back on and the it will accept my input. The menu, home, back, and search buttons will still work just the screen wont respont to me touching it. It may happen several time in a few minutes. Then again i might go a day it only happen once. I dont recall this happening on unrooted 2.2.2 but Im not 100% sure. It does do it 2.3.3, 2.3.4, 2.3.5, and it has done it on Liberty, Eclipse, and Molten. If anyone else has run into this problem and has a way to fix it i sure would appreciate the help.
I have the same issue. Its a deffective screen. No matter what rom you are ob it will be there. And if your is like mine it was there on 2.2.2 unrooted.
Answer to it is getting a referb. But what i learned on referbs from moto (i went through 6 razr2 in one 1 hr never left the verizon store. One worse then the other) so if thats all your worring about then id say put up with it you could get one thats even more of a pos.
Its only annoying to me when it acts up while im typing a long txt or playing a game other then that its two presses and a swipe and all better (and mine happens at least 6 times a day everyday) consider yourself lucky you could have my pos dx2.
Sent from my DROID X2 using XDA App
Ok. Its not to bad I mean Ive kinda gotten use to it. Its just annoying as hell cause it always happens at the worst time.
Mine does this too from time to time. Same fix.. Turn screen off and then back on and all is well again. Hasnt done it a long time though
Sent from my DROID X2 using XDA App
Yatkoos said:
Mine does this too from time to time. Same fix.. Turn screen off and then back on and all is well again. Hasnt done it a long time though
Sent from my DROID X2 using XDA App
Click to expand...
Click to collapse
If mine did that more then once I would be in with Verizon getting a replacement...not a refurb. No way would I deal with a unresponsive screen but mine is only a few weeks old. If you deal with them right you might get a new phone out of it. The in store employees have always treated me well.
Over the course of 6 months back when I had my Samsung Rogue they exchanged it for a new one 3 times until I got a new one. After about a month or so it would start to randomly reboot.
motcher41 said:
If mine did that more then once I would be in with Verizon getting a replacement...not a refurb. No way would I deal with a unresponsive screen but mine is only a few weeks old. If you deal with them right you might get a new phone out of it. The in store employees have always treated me well.
Over the course of 6 months back when I had my Samsung Rogue they exchanged it for a new one 3 times until I got a new one. After about a month or so it would start to randomly reboot.
Click to expand...
Click to collapse
Its been so rare for me it hasnt bothered me enough to worry about. Ive also had poor luck convincing people problems exist when I can't recreate them on demand.
Sent from my DROID X2 using XDA App
Yatkoos said:
Its been so rare for me it hasnt bothered me enough to worry about. Ive also had poor luck convincing people problems exist when I can't recreate them on demand.
Sent from my DROID X2 using XDA App
Click to expand...
Click to collapse
I could never get it to reboot in there so I would explain the issue and politely suggest that I should switch to a different carrier since I cant depend on my phone and it worked every time.
I might go up to the store and see what they will do. At the worst im still stuck with the phone till I upgrade.
This sounds like a defective screen. You should look into getting a replacement.
I might go up to the store and see what they will do. At the worst im still stuck with the phone till I upgrade.
Click to expand...
Click to collapse
I would go in....if you play it right you might even be able to talk yourself into an early upgrade.
Sent from my DROID X2 using xda premium
Mine does this quite regularly, and I have issues typing sometimes because of this. It's incredibly aggravating, but I'm getting a GNex soon, so I'm not too worried about it anymore.
motcher41 said:
I would go in....if you play it right you might even be able to talk yourself into an early upgrade.
Sent from my DROID X2 using xda premium
Click to expand...
Click to collapse
Now that alone would make it all worth while. Now I've got to give it a shot.
If my phone started doing that I would have been at the store before I even thought about making this thread lol.
Sent from my DROID X2 using xda premium
pacman377 said:
Now that alone would make it all worth while. Now I've got to give it a shot.
Click to expand...
Click to collapse
Shmooz them.with all the I love the network. Ut this screen just drives me nuts and blah blah. Then shmooz into you need a replacement cuz you've only had is x amount of days...then if they agree to it just bring up you know when I got this phone this other phone wasn't out and I would got that one. Instead of giving me a new one how about I just pay the difference with the upgrade cost like if I just upgraded now instead. I mean a sale is a sale and im just trying to have a good phone I don't trust this one not to brake again. Maybe throw in id hate to have to go to att or sprint for a good phone.
You'll be golden
Sent from my DROID X2 using xda premium
I like it. I like it a lot. Of course this never worked with sprint. But who knows. Razer here I come? Uh.... Maybe.... I hope.
03civicdx said:
If my phone started doing that I would have been at the store before I even thought about making this thread lol.
Sent from my DROID X2 using xda premium
Click to expand...
Click to collapse
This phone is a replacement. My first x2 had an unfortunate accident at the river. This one wasn't stock for an hour before I was getting eclipse on it. So I was asking to be sure it couldn't be related to the things I had changed on my phone. If I had be certain of this yes I would have gone directly to Verizon.
pacman377 said:
This phone is a replacement. My first x2 had an unfortunate accident at the river. This one wasn't stock for an hour before I was getting eclipse on it. So I was asking to be sure it couldn't be related to the things I had changed on my phone. If I had be certain of this yes I would have gone directly to Verizon.
Click to expand...
Click to collapse
One sure fire way to be certain is to sbf to stock. If the problem continues then you know its hardware related.
Sent from my DROID X2 using xda premium
03civicdx said:
One sure fire way to be certain is to sbf to stock. If the problem continues then you know its hardware related.
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Click to expand...
Click to collapse
+1
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03civicdx said:
One sure fire way to be certain is to sbf to stock. If the problem continues then you know its hardware related.
Sent from my DROID X2 using xda premium
Click to expand...
Click to collapse
I have sbf multiple times since I've noticed it. It has done it every time, and every rom, even when i went and mixed and matched between a couple different roms. So from what I've heard it is deffinetly hardware related, which is why i asked. So to all of you who have helped me, a big thank you.
I've had this happen too. Not hardware related though. In my case it was caused by Launcher Pro. Switched to Go Launcher and haven't had a problem since. Might be something to look into if you use LP too.
Sent from my DROID X2 using xda premium
RAZR Maxx - Verizon Wireless CDMA
I have my settings to vibrate on touch but for some reason it randomly stops vibrating and comes back randomly.
For instance, right now as I write this there is no vibration when I press the keys on the keyboard.
I noticed it after the first time I rooted the phone. After rooting everything was fine. Decided to go back to stock 211 and unroot for the time being. I was using Matts utility and it froze for some reason. It got stuck on writing the webtop part for over an hour so I knew something was not right.
I turned the phone off, closed the utility and started all over again and it went through fine. From since then I've been able to root, flash roms, revert back to stock 211 all using the utility but my vibrations act funny.
I never had the vibrations on touch turned on when I was on gingerbread so I don't know if it's just my phone or if it was the unrooting freeze or what? I never really complained about it but I would like to know if anybody else's phone does this?
try slapping the bottom of your phone against your palm (kevlar against palm) a friends razr did this and that seemed to work, it went awway after a few days
I might sell this phone and roll with something else.
Sent from my DROID RAZR using xda app-developers app
I'm experiencing the same issue as well....if didn't start until I Began using motomizer which could just be coincidence
Sent from my DROID RAZR using xda app-developers app
I have the same issue but I have not rooted it. Also, to get a temporarily fix which lasts for a minute or so, I have to shake the phone. I think the vibration motor is failing.
Sent from my DROID RAZR using xda app-developers app
It's good to know others have the problem too. I thought my phone may have been defected or else I messed it up trying to unroot it the first time round. I might try to get the Maxx HD. But then again it's better off to wait lol, this phone game is moving too fast.
Sent from my DROID RAZR using xda app-developers app
Thank Me Later said:
It's good to know others have the problem too. I thought my phone may have been defected or else I messed it up trying to unroot it the first time round. I might try to get the Maxx HD. But then again it's better off to wait lol, this phone game is moving too fast.
Sent from my DROID RAZR using xda app-developers app
Click to expand...
Click to collapse
I know. By the way can u use a headset with your phone without disconnecting or getting stuttering sounds if you move the headset connection?
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migpol08 said:
I know. By the way can u use a headset with your phone without disconnecting or getting stuttering sounds if you move the headset connection?
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Click to expand...
Click to collapse
I never attempted to use a headset with my phone. I've used headphones for music and movie listening and they were all fine. I don't lose data at all when using headphones.
Sent from my DROID RAZR using xda app-developers app
I had this problem too. I reloaded Arctic from scratch making sure to format cache and Dalvik and that still didnt help.
What fixed mine was booting into Safestrap Recovery, going into Advanced, and selecting Fix Permissions.
I realize this won't help the non-rooted folks.
Sent from my DROID RAZR using xda premium
I'll keep that in mind if I root again.
Sent from my DROID RAZR using xda app-developers app
FReQ Z said:
I had this problem too. I reloaded Arctic from scratch making sure to format cache and Dalvik and that still didnt help.
What fixed mine was booting into Safestrap Recovery, going into Advanced, and selecting Fix Permissions.
I realize this won't help the non-rooted folks.
Sent from my DROID RAZR using xda premium
Click to expand...
Click to collapse
I tried this and it didn't help. The suggestion above (slapping the back of the phone) seems to be working, though. I wonder if my telephone (Razr i) is defective, this started after rooting and unlocking the bootloader. I tried with the GB and EU JellyBean stock ROMS, and I'm currently using this one, all with the same results, does anyone have a similar issue?
I've dealt with two buddies' RAZR phones (Original, and MAXX) and they both have failing vibrator motors. Seems like a hardware design issue. Good thing I went with the Note 2
same issue
motorola razr max
rooted
boot menu manager
tested on all my custom rom (CM10.1 , AOKP , JB 4.2.1) and same issue
anybody have this issue in OTA update and updated bootloader (JB 4.1.2) ?
I've had the DNA since 11/21 and I'm surprised more people are not complaining about the phone freezing up and rebooting?
I saw the other post about DNA problems and he mentioned Chrome causing the problem. My DNS froze running Chrome as well so I uninstalled that but it still freezes up when I am in the Mail and Gmail application. It does not happen with a certain action in any application so I am not sure why it keeps freezing up and then rebooting.
I do not have a lot of apps but I am using UCCW, Simi Battery Widget, and Android Pro Widgets on my homescreens. Other than those widgets I pretty much only use the Internet browser, camera, phone, Play Music, and Facebook.
Is anyone else having the same problem with their DNS randomly freezing and rebooting?
I don't think it's a phone issue, but more of an app issue? Remember not all apps are truly compatible with this phone as of yet. Sure, you might be able to download the app you want, but it may not play nice with this new device. I say start fresh, do a factory reset, and add apps all over again. I tend to stay away from apps like UCCW, BW, and so on as I think those are not really ready for this phone. Of course I could be wrong though?
If the problem occurs after the factory reset, I say exchange it for a new one, and hope it's a good phone.
Good Luck!
I discovered the same thing yesterday but luckily I was able to duplicate back to Any.DO. So I just step carefully around the app where it works.
I am using Power Widget and Beautiful Widgets on my home screen with no issues so far.
I would take the previous posters recommendations.
Sent from my HTC6435LVW using Tapatalk 2
I've had no resetting issues at all
Sent from my HTC6435LVW using xda premium
No issues at all here either. Had it since Wednesday.
Sent from my HTC6435LVW using Tapatalk 2
Zero issues with mine thus far.
Sent from my HTC6435LVW using Tapatalk 2
I guess it's just me then. Thanks for the replies.
I just thought it was weird because I really don't run that many apps and like minimal style homescreens. I had the Galaxy Nexus and used to run all different types of ROMs (CM10, AOKP, Jelly Belly, Paranoid Android, etc.) (4.1, 4.1.2, 4.2) and I never had an issue with that phone freezing up like the DNA.
No problem here
Sent from my HTC6435LVW using xda app-developers app
I have two DNA's, picked them up on 11/21. As of yet neither have had any issues, even the batteries have performed better than expected. I actually ditched the razr maxx hd. Maybe its a manufacturer issue, exchanging it shouldn't be an issue.
Sent from my HTC6435LVW using xda premium
I saw the demo at the Verizon store randomly reboot for no apparent reason. This was early on the day it was released, and I don't think they had added any apps yet. I clenched my teeth and bought it anyway. So far, so good.
Sent from a Droid DNA using the xda app.
Has anyone had a problem with contacts and apps disapearing on your electronic devices lately??? Lots of Google related stuff disapearing.
Random reboots and bloatware coming back even when apk deleted
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Dri94 said:
Random reboots and bloatware coming back even when apk deleted
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Click to expand...
Click to collapse
Well that's because your s on
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Bigandrewgold said:
Well that's because your s on
Sent from my ThunderBolt using xda app-developers app
Click to expand...
Click to collapse
if you are rooted, you can delete system apps using titanium, root explorer, etc, etc.
Personally, if a brand new phone is having reboots after a hard reset, it would be getting exchanged.
nrfitchett4 said:
if you are rooted, you can delete system apps using titanium, root explorer, etc, etc.
Personally, if a brand new phone is having reboots after a hard reset, it would be getting exchanged.
Click to expand...
Click to collapse
Nope, we don't have s off yet do the only way to delete system apps is from recovery.
Bigandrewgold said:
Nope, we don't have s off yet do the only way to delete system apps is from recovery.
Click to expand...
Click to collapse
Whats they key combo to boot in recovery
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Irish65 said:
I have two DNA's, picked them up on 11/21. As of yet neither have had any issues, even the batteries have performed better than expected. I actually ditched the razr maxx hd. Maybe its a manufacturer issue, exchanging it shouldn't be an issue.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
Why did you ditch the RAZR?
I am considering the DNA or the Razr as my next unit.
i have been dealing w/the reboots and freezing now more and more each day. sucks i'm not sure wats causing this to happen.i'm rooted and still on stock jellybean..could it be a kernel or something cause this really didnt start to happend til i changed kernels.
the only i noticed is a few of my apps were not compatible. some apps will run until i select a certain action then fc. some apps start but then shut right down. these apps just arent for the dna yet its ok delete and repeat lol
99% chance Its your kernel. The guys are doing a great job with the new kernels, but only one has been truly stable. DSB's first kernel is the only stable one I am aware of (aside from stock). I am currently on his 1.2.5 and it seems stable, but not 100% sure just yet.
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