[Q] Galaxy S3 not turn on - Galaxy S III Q&A, Help & Troubleshooting

My Galaxy S3 was bought 14/06.
Today when i wake up, it was the LED blinking, i pressed the power button to try unlock and read the notifications, and all buttons to unlock dont turned screen on.
then, i tried press power button to turn off and turn on, dont worked.
then, i tried remove the battery and insert and turn on and nothing...
tried home + power + volume up and nothing...
to be honest, i don't know what happened.
It have ICS 4.0.4 stock, never rooted, all from samsung.

bring it to the service centre.

DPSK said:
bring it to the service centre.
Click to expand...
Click to collapse
The question is what it can be... i want know if is better ask them for new phone because if they reset, i gonna lose my things...

Adolfops said:
The question is what it can be... i want know if is better ask them for new phone because if they reset, i gonna lose my things...
Click to expand...
Click to collapse
Backup your data and send it back.
Sent from my GT-I9300 using xda app-developers app

try connecting with kies or go to service centre and get it mended or replaced. Its kindof unusual problem that you are facing. No idea about it sorry
Sent from my GT-I9300 using Tapatalk 2

Arsaw said:
Backup your data and send it back.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
How backup if the device don't turn on? :s

Jay Ssj said:
try connecting with kies or go to service centre and get it mended or replaced. Its kindof unusual problem that you are facing. No idea about it sorry
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Yea, i go to service centre because have 1 year warranty

Related

[Q] Please help! my i9100 dunno why suddently unable to turn on wifi

Please help! my i9100 dunno why suddently unable to turn on wifi, click wifi button it just stuck there.
It has happend to me occasionally... its when i switch from one wifi to another...like from home to work or vice versa...while being on mobile network in between...
i have had to restart the phone.
maybe a bug in OS... dunno
I can confirm that the same happens to me. Atr first I thought it was just me because of my custom rom, but after reading the above I'm not so sure anymore...
Anyway my solution was to restart the phone, it went back to normal.
First rule of technology: if something doesn't work, turn off device and then turn back on again.
Sent from my GT-I9100 using XDA
woodstock_ahem said:
It has happend to me occasionally... its when i switch from one wifi to another...like from home to work or vice versa...while being on mobile network in between...
i have had to restart the phone.
maybe a bug in OS... dunno
Click to expand...
Click to collapse
was in home few days and so was using wifi at home but it sudd become unable to turn on.
i went back to gingerbread unfortunately problem remain unsolve
i think most probably is hardware problem
lolamok said:
was in home few days and so was using wifi at home but it sudd become unable to turn on.
i went back to gingerbread unfortunately problem remain unsolve
i think most probably is hardware problem
Click to expand...
Click to collapse
You can also try making a full backup, doing a full wipe, then re-flashing your rom or even try with a different rom to see if the problem persists. Could also be kernel related, so you could always try a different kernel to test it.
Sent from my GT-I9100 using Tapatalk 2
Try to unplug your router for 10 seconds and plug it back in. Then forget the wifi connection and reconnect to it.
Sent from my GT-I9100 using xda premium
No it's not a problem with anyone's router in this case... Wifi devices other than phone should be working fine as does in my case..
Fiddling with the router is a distraction than being root cause.
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have did a full wipe,wipe every thing! have tried different kernel different modem and also have restart my router but simply cant solve the problem.
I believe it should be hardware problem
Well if you tried everything, flash a stock ROM from sammobile.com, and send your device off to a Samsung Repair Centre. It sounds like a hardware problem after everything you have done.
Chris.
Sent from my GT-I9100 using XDA
now i just worried about samsung may not want to give me a free of charge repair under warranty condition due to the reason that i have rooted my phone.
so now i have flashed back to stock rom and hoping that samsung wont mind lol
Make sure you remove your SD Card when you send it off, and just to be safe use a USB Jig to remove any traces of a custom binary counter and the use of Odin.
Chris
Sent from my GT-I9100 using XDA
themadba said:
Make sure you remove your SD Card when you send it off, and just to be safe use a USB Jig to remove any traces of a custom binary counter and the use of Odin.
Chris
Sent from my GT-I9100 using XDA
Click to expand...
Click to collapse
Or use triangle away. Same thing
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kilometers4 said:
Or use triangle away. Same thing
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Click to expand...
Click to collapse
Using a JIG is a lot more safer if you aren't sure. Triangle Away can easily brick your device if you don't know what you are doing.
Chris.
Sent from my GT-I9100 using XDA
ok,thank for the reply!

Keeps restarting and viberating

Any idea why all the sudden the galaxy note will randomly shut off completly and I have to use the power button to power it back on, sometimes it will sit there and viberate and I have to pull the battery. Its running stock ics. And YES ITS THE att note. I'm sending this with my international note
Sent from my GT-N7000 using xda premium
They pushed official ics to att note??? If not then its not stock ics :s
Sent from my SGH-I717D using Tapatalk
hyelton said:
Any idea why all the sudden the galaxy note will randomly shut off completly and I have to use the power button to power it back on, sometimes it will sit there and viberate and I have to pull the battery. Its running stock ics. And YES ITS THE att note. I'm sending this with my international note
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
I've been getting the problem a few days ago. It will randomly turn back on however it seems to not want to turn on. Using my backup phone atm...
Sent from my MB865 using xda premium
djxcee said:
I've been getting the problem a few days ago. It will randomly turn back on however it seems to not want to turn on. Using my backup phone atm...
Sent from my MB865 using xda premium
Click to expand...
Click to collapse
Try a reset or reflash the rom your using. Ice hasn't been released yet officially for the note so you must be on one of the leaks. Try reflashing
Sent from my SAMSUNG-SGH-I717 using xda premium
nthknd said:
Try a reset or reflash the rom your using. Ice hasn't been released yet officially for the note so you must be on one of the leaks. Try reflashing
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
Problem is the phone automatically turns off in 10 secs every time even in download mode. I'll keep trying hopefully it will stick. Thanks for the tip though.
Sent from my MB865 using xda premium
djxcee said:
Problem is the phone automatically turns off in 10 secs every time even in download mode. I'll keep trying hopefully it will stick. Thanks for the tip though.
Sent from my MB865 using xda premi
Wow that's a new one in me. I thought read someplace that certain roms react this way if the battery get to low and you have to go into cwm and do a cache wipe I think. Sorry that all I got .
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
If phone is turning off in download mode I doubt it is the ROM installed. Have you tried swapping batteries?
Also the issue seems to ONLY HAPPEN WHEN MOVING THE PHONE! SO I dont think Its a doftware issue. I tried changing battries same issue. It stayed on all NIGHT last night. Then when I go to touch it this morning it restarts.
Sent from my GT-N7000 using xda premium
also ment to add the power button is acting weird like presses ive never made
hyelton said:
Also the issue seems to ONLY HAPPEN WHEN MOVING THE PHONE! SO I dont think Its a doftware issue. I tried changing battries same issue. It stayed on all NIGHT last night. Then when I go to touch it this morning it restarts.
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
How about if you leave the charger plugged in? Hopefully you can get the opportunity to get it restored to stock and have it exchanged under warranty.
Edit: stuck power button maybe?
Agoattamer said:
How about if you leave the charger plugged in? Hopefully you can get the opportunity to get it restored to stock and have it exchanged under warranty.
Edit: stuck power button maybe?
Click to expand...
Click to collapse
It does it with charger too. But ONLY really does it while moving it
I CANT get it to even turn on now, It will viberate and show samsung and then shut off
I can get it into download mode for a sec and it will flash and turn off
The power button got mashed a little too hard.
If its store bought, its a warranty issue.
If its Craigslist or ebay you have to pull the whole thing apart and reseat the silver button in the case correctly and reassemble.
I've come across a few phones that have this defect.
Hey Ranger, notice you spend a lot of time in what I call the "trenches" in the Q&A and Gen sections providing assistance and guidance. Where I like to hang out and since I have the Note now...and still providing to the Infuse 4G community...
You seem to be a resourceful individual, sir.
Thanks Ranger!
I was just checking out your Bio -- impressive.
rangercaptain said:
I was just checking out your Bio -- impressive.
Click to expand...
Click to collapse
my wat?!?!
naa don't be sir...not worth the checking or impressiveness....
i just make lots and will continue to make them...mistakes...LOL
Thank you sir.
btw you impress me with your assistance in the threads, sir :good:
Maybe one of your cables inside is loose and disconnects when you move it? I would either take your phone apart yourself or take it to a shop to get it checked.
Sent from my GT-I9100 using xda app-developers app
It was bought over the phone in march, Im gonna call warrenty and deal with them tommrow, Cause last year when I had to call them the phone I had at the time would not turn on and they were telling me I needed to reset it lol
Lorenzinoo said:
Maybe one of your cables inside is loose and disconnects when you move it? I would either take your phone apart yourself or take it to a shop to get it checked.
Sent from my GT-I9100 using xda app-developers app
Click to expand...
Click to collapse
but if the warranty is valid...I would not do this...well maybe I would, yea I prob would...LOL
but use the warranty road....
bigjoe2675 said:
but if the warranty is valid...I would not do this...well maybe I would, yea I prob would...LOL
but use the warranty road....
Click to expand...
Click to collapse
Yea, Im gonna go the warranty route. But Im afraid cause it has ICS on it, But I can keep it in download mode long enough to odin back to stock
hyelton said:
Yea, Im gonna go the warranty route. But Im afraid cause it has ICS on it, But I can keep it in download mode long enough to odin back to stock
Click to expand...
Click to collapse
ok if you can keep it long enough to odin have you tried that...and kill all, see if still restarting and vib...or if it keeps vibrating put it in your pocket...LOL
kidding there...
but yes I would odin and if you can do the count...

[Q] Phone doesn't start no recovery no download mode

Hello to all. I have a problem that seems quite serious and I do not know what to do.
Basically, I tried to install on my phone firmware Mozilla Boot to Gecko, through recovery of kernel siyah v5.0, doing a restore of the file found on this page: harjunpaa.fi/B2G/
Of course, the firmware, which is in pre-alpha, is full of bugs. Among these, during calls, my partner could not hear my voice.
I then decided to run a deep clean to go back to android. So I went into recovery and I noticed that I had ClockworkMod 5.5.0.4, which is indicated on the first page above to perform the restore. So, instead of proceeding with the deep clean, I tried again to do a restore through this recovery.
The process actually lasted a bit 'more time than the first, and I thought then that I was doing the right thing.
Finished everything I restarted the phone, but nothing. Black screen. Then I removed the battery and tried to turn it on normally, but nothing. The phone does not even go into recovery or download mode. I also tried to force the download mode by inserting the jig key, but still nothing.
At this point I find myself with a brick that will not start in any way and do not know what to do. Of course, before I do this, I loaded the battery to 100%, so there is no danger that it is unloaded.
Please, I'm desperate, help me.
Sorry for my bad english. Thanks.
JTAG repair (if possible) or service centre. Can't see what else you could possibly do given you're getting absolutely nothing from the phone & you've tried a jig.
MistahBungle said:
JTAG repair (if possible) or service centre. Can't see what else you could possibly do given you're getting absolutely nothing from the phone & you've tried a jig.
Click to expand...
Click to collapse
What is JTAG repair?
Its about £150 cheaper than a mobo replacement.
Do you have warranty.
theunderling said:
Its about £150 cheaper than a mobo replacement.
Do you have warranty.
Click to expand...
Click to collapse
yes, i have warranty and i used triangle away to reset the counter before you do all this.
I had the same problem... i just left it in recharge and then i turned it off and download mode started again i dont know how but it did
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enniocharchar said:
I had the same problem... i just left it in recharge and then i turned it off and download mode started again i dont know how but it did
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Click to expand...
Click to collapse
during the charge, appeared the animation?
Yes
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enniocharchar said:
Yes
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Click to expand...
Click to collapse
and was your phone charged before charging?
Nop 7% max
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enniocharchar said:
Nop 7% max
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Click to expand...
Click to collapse
I think your problem was that you had your phone discharge. My problem, unfortunately, is far more serious.
If it cant start(in any mode),and you have warranty,then samsung will replace the mobo.
i have warranty, but i have the phone rooted, so don't know if I can use it. however I have reset the counter with triangle away.
Send it to Samsung/authorised repairer & see what happens.
enniocharchar said:
Nop 7% max
Sent from my GT-I9100G using xda premium
Click to expand...
Click to collapse
Why didn't you charge it at first? If you read the guides you were supposed to have at least 50% of battery.
Sent from my GT-I9100 using xda app-developers app
Hey mate, sorry to hear about your phone. If you're getting the charging animation it's not dead.
The discription that i had didnt say anything about batterys percentage anyays its fine now i got it back
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darockman2 said:
Hey mate, sorry to hear about your phone. If you're getting the charging animation it's not dead.
Click to expand...
Click to collapse
He already said he tried a usb jig
MistahBungle said:
Send it to Samsung/authorised repairer & see what happens.
Click to expand...
Click to collapse
if I send the phone to samsung and I can not take advantage of the guarantee, do they warn me before repair?
If you removed the triangle and did a counter reset, then they can't do anything than repairing your mobile phone. What reasons do they have for refusing repair? Rooting files on your phone? Well they can't look up on what you have stored on your phone, you know, data privacy and stuff...
Sent with a homing pigeon

[Q] Phone not booting or charging and continuously vibrating

Hi there!
After trying to flash SGS2 i9100 to ICS with KIES phone got bricked... It doesn't charge and boot. When I try to power on, it begins to vibrate until I pull out the battery. Download mode not working, the screen stays black.
Can I somehow fix it or the only way is to bring it to the service center?
Send it to the service centre anyway they do a great job so you may aswel. And you know it will be fine once you get it back
Sent from my GT-I9100 using XDA Premium App
wolfdra said:
Send it to the service centre anyway they do a great job so you may aswel. And you know it will be fine once you get it back
Sent from my GT-I9100 using XDA Premium App
Click to expand...
Click to collapse
It won't be covered by warranty, so before paying I'd like to know if I could fix it by myself
I set mine to the service centre when it wasnt under warranty and they did it for free...
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chebureque said:
It won't be covered by warranty, so before paying I'd like to know if I could fix it by myself
Click to expand...
Click to collapse
It will. Tell the that Kies update broke it and play dumb.
I don't understand why first you try the hard way and not even considering the option to get it repaired effortlessly and free.
Sent from my digital submersible hovercraft.

Samsung GT-I5500 Sudden Death

Hello,my friend has a problem.His phone was flashed and rooted.It worked without any problem but he said that after 2-3 month phone just freezed.He couldn't reset it,so he took battery out.And now he can't turn on phone, only black screen.So now I have tried entering Download mode but without any success.I have no idea what's wrong.It just died like that...Any help?Thanks!
It's in the so called "Paperweight" mode: anything will work. The only way to repair is to send it back to your seller. A JIG won#t work, throwing it through a room won't work... I feel sorry for you:crying:
XdaNoob98 said:
It's in the so called "Paperweight" mode: anything will work. The only way to repair is to send it back to your seller. A JIG won#t work, throwing it through a room won't work... I feel sorry for you:crying:
Click to expand...
Click to collapse
But why it died just like that?Will seller service know if it was rooted?
I don't think so because I hard bricked mine too and they repaired it with guarantee
Sent from my GT-I5500 using xda premium
XdaNoob98 said:
I don't think so because I hard bricked mine too and they repaired it with guarantee
Sent from my GT-I5500 using xda premium
Click to expand...
Click to collapse
Ok...Thanks for the answer!
Damned!My friend took it to his service but after 2 weeks they said that phone was rooted and that new OS was installled...They didn't want to repaired....Motherf******!!!
How did they know that phone was rooted if it was dead?
is there anyway to tell them that was not rooted?
AW: Samsung GT-I5500 Sudden Death
Say them ypu don't know what root is but a friend hasdone something with your phone but you don't know what
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XdaNoob98 said:
Say them ypu don't know what root is but a friend hasdone something with your phone but you don't know what
Sent from my GT-I5500 using xda app-developers app
Click to expand...
Click to collapse
Well at first service said that it was some liquid in phone,than second time they said it was root fault...
hmm don't know...he doesn't know what is root,how to enter recovery and download mode,he doesn't know anything about that..when he gave me phone I tried to turn it on and i felt little vibration,i saw dark Samsung logo and then nothing anymore...So I really don't know..
AW: Samsung GT-I5500 Sudden Death
No I meant he has to say it to the service
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