Related
Hi, I've had my SGS2 for around 3 weeks now, and in that period I have had 2 random shut downs.
The first time it happened I was using the original firmware out of the box. The second time it happened (yesterday) I was using the latest firmware via Kies.
The phone is unlocked and unbranded from buymobilephones.net (UK), and I'm on the T-Mobile UK network.
The phone is NOT rooted and I am not overclocking.
Is my phone faulty or is this a software problem? Baring in mind this has only happened twice in the past 3 weeks.
backup data and factory reset would be my first step.
Followed by a return to the store .
jje
JJEgan said:
backup data and factory reset would be my first step.
Followed by a return to the store .
jje
Click to expand...
Click to collapse
Cheers, just did a factory reset. Should I ring Samsung to fix the phone (comes with 12 month warranty) or return it to the online retailer? Not sure what to do.
Just send it off to sammy
Sent from my MB860 using XDA App
... 2 shut downs in 3 weeks?
It's not faulty.
Your contract is with the retailer not Samsung .
I would see if phone restarts again before returning it .
But would inform the retailer of the problem to be within 28 days .
jje
drm111 said:
... 2 shut downs in 3 weeks?
It's not faulty.
Click to expand...
Click to collapse
I've owned several phones over the past 15 years and I've never had such problems before, even with my previous Android the Orange San Francisco. Seriously, if I have a £500 phone I don't expect it to shut down randomly even it it's only twice in 3 weeks. I've missed some important calls and texts because my phone has shut down without me knowing.
JJEgan said:
Your contract is with the retailer not Samsung .
I would see if phone restarts again before returning it .
But would inform the retailer of the problem to be within 28 days .
jje
Click to expand...
Click to collapse
roharia said:
Just send it off to sammy
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
Alright cheers, I'll ring buymobilephones.net and see what they say.
beggin said:
Hi, I've had my SGS2 for around 3 weeks now, and in that period I have had 2 random shut downs.
The first time it happened I was using the original firmware out of the box. The second time it happened (yesterday) I was using the latest firmware via Kies.
The phone is unlocked and unbranded from buymobilephones.net (UK), and I'm on the T-Mobile UK network.
The phone is NOT rooted and I am not overclocking.
Is my phone faulty or is this a software problem? Baring in mind this has only happened twice in the past 3 weeks.
Click to expand...
Click to collapse
I think you mean two weeks ago.....
If it continues, you may have a faulty one.
Well I have the same issue, it's in my pocket, next thing when I push the power button the screen just stays black.
Have to hold down the power button to drop it and then restart it.
Sooo, I had this happen once when it was on the table which took the phone in my pocket out the mix.
In the end I tried the battery fix with some geckostrip (that rubber easy removable strip you use on the back of phones to stop them sliding)
I put the strip on the underside (opposite of the connections) and wrapped it around the back (facing the cover).
This makes for a VERY tight snug fit in the unit.
It has now been 2 weeks without one single shutdown...so as much as I thought "this must be software or hardware related", it looks like it very well may be "hardware related" on the battery front.
For those who still have this issue try what I did and let us know your findings.
Cheers
Sheldon
Update: Okay never mind on the battery thing, phone lasted 2 weeks but just blacked out again.....
I had the same problem for many months but it stopped after I uninstallrd dolphin hd browser. No idea if coincidence or not but read a few others with sgs2 and dolphin installed had same problem. Do you by chance have it installed?
Sent from my GT-I9100 using XDA App
I've actually experienced problems similar to this twice now with my SII.
First time was straight out of the box. I charged it up and then took it travelling with me. I kept taking it out of my pocket to find out it had turned off. I thought it was my fault with the power button being in a bit of a silly place. But then it turned off whilst it was lying on my desk or in my hand whilst I was using it. Whenever it turned back on again the battery usage history showed a big sudden drop (10+%) in battery level and then it would increase slowly for a while after. Spoke to O2-UK and they got me to do a software reset and then a hardware reset when it reoccurred, which didn't fix the problem either. They then did a next day replacement.
After I got the most recent update to TW I started to experience times when I'd come to unlock my phone but the screen would stay black. It would, however, give haptic feedback when I pressed the power button but not respond to touch. I recently did a software reset of my phone due to another problem (it kept thinking it was docking this time - but stopped on the day I took it into the O2 Shop) and haven't experienced this since.
For so expensive device I expect only 2 "legal" reasons to shut down while running stock ROM with no additional software or changed hardware (i.e. battery):
1. Battery went completly empty (or as empty as power saving settings allow)
2. I forced it to shut down via power button
If it shuts down on its own under this conditions, first doubt is faulty hardware.
And then it should be quickly replaced by provider/shop/wherever it came from.
Everything else might raise doubt in faulty piece of additional software.
Have had similar issues. Uninstalled the go weather app / widget and nothing since. Might just be a coincidence though.
Sent from my GT-I9100 using Tapatalk
So I've read about this "sleep of death" that sounds like the same thing as what this is.
It appears to affect a wide margin of Samsung devices over time.
One post suggested it was because WIFI activates while the screen is off and the device is in sleep mode, thus blaming the like of apps such as Juice Defender and WIFI managment built into gingerbread.
I have uninstalled gingerbread, enabled watchdog to monitor utilization (out of curiosity) and set the WIFI sleep mode to NEVER.
One day down without a issue, I'll see what happens over the next few weeks.
-Sheldon
I heard that frequent shutdown/reboots happens with 2.3.6 release.
If you got it, better go back to 2.3.5 or earlier. Iit worked for me.
I have 2.3.4 and i get these problems once a month or so.
Wy OH has the same firmware but she gets a random shutdown once a week. We both have the 1900 Anker battery (not stock one) - weird. I am going to try a different ROm and see if it makes a difference.
same issue but after i have deleted à few apps the issue was gone...?
Sent from my GT-I9100 using xda premium
Please use the Q&A Forum for questions &
Read the Forum Rules Ref Posting
Moving to Q&A
guys im having the same issue too. its happened like 2 times in a month now. it previously happened when i was on 2.3.3 and stock ROM.
today it just happenned again even after being on superatmos 2.1, on 2.3.6.
whats going on?
well i bought my gs3 at june2012. but now sometimes after 20 - 30 unlocks, it can be more or less, it happens randomly phone screen go whole blue for 1 second and then it show lock screen. does anyone know what is this?every thing else is perfect. this started showing a 2-3 weeks ago, firm is I9300XXELKC stock, this was also happening on 4.1.1. jb. thanks
Jumper_na said:
well i bought my gs3 at june2012. but now sometimes after 20 - 30 unlocks, it can be more or less, it happens randomly phone screen go whole blue for 1 second and then it show lock screen. does anyone know what is this? this started showing a 2-3 weeks ago, firm is I9300XXELKC stock, this was also happening on 4.1.1. jb. thanks
Click to expand...
Click to collapse
Happens to me sometimes, haven't figured it out. Just thought it was one of those amoled things.
Sent from my GT-I9300 using xda app-developers app
It happens for me also.. But i cause by quickly pressing tge power button..
Sent from my GT-I9300 using xda premium
it also happens to me only when i unlocking with power button, i didnt noticed this when unlocking with home button because i rarely unlock with home button. Its a lot easier for me when I know I'm not the only one with this problem, and when i know that this isn't big deal. but i would like to know if there is a fix or what for this because it started to showing 3 weeks backwards suddenly, and it was happened to me today 2 times and this started to annoying me a little.
I noticed this twice today. Recently upgraded my unlocked 16gb gt i9300 model s3 to the 4.1.2 XXELLA update. Are you all on similar builds? Perhaps a jelly bean bug. Couldn't seem to replicate the problem. Will keep an eye out for it. Hope someone figures out why it's happening.
Once thing I do notice is when I have power saving on and I unlock, after about 2-3 seconds on the lock screen there's a slight flicker. Does anyone else get this? Could all be related to power saver perhaps?
Adams756 said:
I noticed this twice today. Recently upgraded my unlocked 16gb gt i9300 model s3 to the 4.1.2 XXELLA update. Are you all on similar builds? Perhaps a jelly bean bug. Couldn't seem to replicate the problem. Will keep an eye out for it. Hope someone figures out why it's happening.
Once thing I do notice is when I have power saving on and I unlock, after about 2-3 seconds on the lock screen there's a slight flicker. Does anyone else get this? Could all be related to power saver perhaps?
Click to expand...
Click to collapse
I have the same issue since I flashed a ROM based on XXELLA, I've never noticed this issue before so I guess it's XXELLA-related.
Never had this problem for about 1 year. I droped the phone and cracked the screen. I had a new one, and after that the blue screen.
Mesaj trimis în stil kașto!
same problem
Hi,
I also have this problem and I had it in 4.1.1 and on 4.1.2. Is there any fix for this issue?
Jarrive said:
Never had this problem for about 1 year. I droped the phone and cracked the screen. I had a new one, and after that the blue screen.
Mesaj trimis în stil kașto!
Click to expand...
Click to collapse
Have the exact same thing. And it happens randomly can't seem to replicate it. 4.1.2 XXELL4 and also after i got it back from repairs.
I started to think that this bug is similar to Sudden Death, but now it is "attacking" your AMOLED screen..... hmmmm...
My I9305 does it too, it's quite rare though. Might happen once every 3 weeks or so, and I use my phone a lot. As it's so few and far between I haven't been bothered by it.
Sent from my GT-I9305 using XDA Premium HD app
Hi it also happens to my stock I9300 JB 4.1.2.
Can it be the launcher? Are we all using the same launcher?
Here I have Apex Pro ...
I'm on XXEMR2 ROM (NeatROM Lite) and had this issue too before(XXEMA2) and now. Using TouchWiz here. could be part of the SDS?
my unit has the unlucky insane chip.
eMMC: VTU00M
FW Rev: 0xF1
Blue screen flashed
i also have the same issue v4.1.2 unrooted stock rom.....touchwiz
Same here
It happened to me sometimes on 4.1.2 XXELL4 rooted touchwiz.
Anyone tried to sent it for repair?
display blink when on the display
why my samsung galaxy s3 blink blue screen when on the display
Is there any solution for this?
had this blue screen on every rom I installed. even now I've seen it when waking up my phone on leaked 4.2.2
Sent from my GT-I9300 using xda app-developers app
So it must be an hardware issue...
i posted this about 3months ago no one believed me lol
BUT I HAVE IT TOO,,... we can start a club
Since a few days my GS2 (rooted) turns off after rebooting.
When I change battery or put it to the charger phone will turn on, but will shut off after a servable time (time varies).
I tried different Roms but all do the same.
Also chancing battery doesn’t solve the problem (its firmly placed even laying down on the table it happends(.
I`m running 4.04
even when the phone isn`t warm I do have the problem.
Please how can I solve this
haka12 said:
Since a few days my GS2 (rooted) turns off after rebooting.
When I change battery or put it to the charger phone will turn on, but will shut off after a servable time (time varies).
I tried different Roms but all do the same.
Also chancing battery doesn’t solve the problem (its firmly placed even laying down on the table it happends(.
I`m running 4.04
even when the phone isn`t warm I do have the problem.
Please how can I solve this
Click to expand...
Click to collapse
All of this started when you rooted your device?
What ROMs have you flashed?
Try JB leak, if you still have problems there you could be talking hardware.
No the Phone was rooted a while de ago.
I was ussing CM 10
Send from A500 whit Tapatalk
Try JB 4.1.2
haka12 said:
No the Phone was rooted a while de ago.
I was ussing CM 10
Send from A500 whit Tapatalk
Click to expand...
Click to collapse
I was experiencing random shutdowns myself on 4.0.4, it did not matter which version (Orange Branded or LQ5) so I flashed the 4.1.2 Spanish version of JB and now the phone is a lot more stable. No reboots.
haka12 said:
No the Phone was rooted a while de ago.
I was ussing CM 10
Send from A500 whit Tapatalk
Click to expand...
Click to collapse
you need to check in CM10 thread whether any other user faced similar issue.
check is there any app which is eating the battery if so uninstall and check. there are many threads available on battery issue feel free to search
Ive had the same problem with a S2 on 4.0.4. When wifi was turned on, the phone would randomly lock up. While it appeared that it was shutdown it was still draining battery but didn't respond to any button except when holding the power button for a prolonged time to restart the device.
However since Ive been running the the OTA JB update for around a week now the problem seems to be gone. Are there more people who had this particular problem and had it fixed with the JB update?
Flashing firmware always helps.
Factory Reset is also helpful (4.0.4's brick bug present, so read before you wipe).
@op either factory reset or go stockland.
Sent from the little guy
Hi there,
i've searched the net for help and didn't find anything similar.
my girlfriend and I both using galaxy S3 9300 4.1.2 bought in June.
In the last few week both of us suddenly saw that the phone turns off while it idle.
In most of the cases the solution was turn it back on, but sometimes it didn't help and we had to take the battery off and back on.
today I noticed for the first time that the phone doesn't really off- since the notification led still flashes.
I'm using apex launcher she use TW.
any idea anyone?
I will be grateful,
Thanks
Or
edit:
both phone are stock rom
mine with the UK Rom
Her with the Indian Rom
both 4.1.2 virsion.
I am having the same problems since last week. Sometimes it also freezes in applications. The GUI thread is then still running because I can see animations from loading dialogs and the wifi indicator also blinks. When this freeze occurs, the device won't react on button presses (except very long press on power button to reboot). Also the device is not going into standby mode (screen off) after 30 seconds.
Maybe this is a side effect of the last update? I am running build version JZO54K.I9300XXELLA (Dutch intl version).
Edit: when it's stuck also the battery is drained very fast.
you might be right and maybe there is a connection between last update and all that bugs suddenly appears.
I update through odin to the newest firmware:
I9300XXEMB1 I9300OXAEMB1 I9300XXMB1 BTU
anyone have a clue?
Data wipe would be first start point really
I would start from that, but how come that it started on both phone at same time- doesnt it means its a software related?
slaphead20 said:
Data wipe would be first start point really
Click to expand...
Click to collapse
oravi said:
I would start from that, but how come that it started on both phone at same time- doesnt it means its a software related?
Click to expand...
Click to collapse
No idea to be honest, are they both stock phones? Rooted? Could even be something inane like a recent app update that isn't working properly, could be almost anything
slaphead20 said:
No idea to be honest, are they both stock phones? Rooted? Could even be something inane like a recent app update that isn't working properly, could be almost anything
Click to expand...
Click to collapse
both unrooted, both running stock rom.
anyway if so, i guess you wont recommend to back all my app, right?
I would back then up, system data is most likely the cause, so my advice would be just restore app data only where necessary and important
Issue with S3
My bro Bought At&t S3 on ebay sent it to me in India
What happened is he unlocked it and sent me.
I was using it and was having battery issues so one of my friends told me to root my fone
i did it . It worked fine. I tried to put Resurrection Remix ROM on it .
It went fine put custom installationa nd atlast reboot .
Now it is stuck on BLACK SCREEN. Im actually an iOS convert. Its kind a rough for me to figure out what had happened to it
:/
HELP
roopn said:
My bro Bought At&t S3 on ebay sent it to me in India
What happened is he unlocked it and sent me.
I was using it and was having battery issues so one of my friends told me to root my fone
i did it . It worked fine. I tried to put Resurrection Remix ROM on it .
It went fine put custom installationa nd atlast reboot .
Now it is stuck on BLACK SCREEN. Im actually an iOS convert. Its kind a rough for me to figure out what had happened to it
:/
HELP
Click to expand...
Click to collapse
You flashed an international i9300 Rom on to your AT&T 9300, they are different phones, and you are in the wrong forum
Hi, i have the GS3 GT-I9300 32GB (I9300BUEMA1 Baseband and JZO54K.I9300XXEMR2 Build version) Vodafone edition, bought it in Greece and i am experiencing a very annoying problem. The notification bar, in random times, like every 2-3 days or maybe weeks, stops working. I can't pull it down, until i restart the phone. But that doesn't solve the problem, cause after a while, it starts doing it again. The weird thing is that i have installed an app (MultiTouch tester) that shows that the screen is working on the top and all around. I have tried a lot of different ROM versions, first the Polish 4.1.2, then the UK and then the Greek, but none of them seem to solve the problem. I have sent it to the official Samsung service here and they have replaced the screen, but after a couple of days the problem appeared again.
Is there a solution or should i ask for my money back and get another phone, for example the new GS4?
In my own opinion, Vodafone is not a good company whatsoever. Go to Samsung updates website and download a different firmware and see if its Samsung's fault or Vodafone's.
If you do follow that, here's a tutorial on how to install.
http://forum.xda-developers.com/showthread.php?t=2219755
Sent from my GT-I9300 using xda premium
Topdim said:
Hi, i have the GS3 GT-I9300 32GB (I9300BUEMA1 Baseband and JZO54K.I9300XXEMR2 Build version) Vodafone edition, bought it in Greece and i am experiencing a very annoying problem. The notification bar, in random times, like every 2-3 days or maybe weeks, stops working. I can't pull it down, until i restart the phone. But that doesn't solve the problem, cause after a while, it starts doing it again. The weird thing is that i have installed an app (MultiTouch tester) that shows that the screen is working on the top and all around. I have tried a lot of different ROM versions, first the Polish 4.1.2, then the UK and then the Greek, but none of them seem to solve the problem. I have sent it to the official Samsung service here and they have replaced the screen, but after a couple of days the problem appeared again.
Is there a solution or should i ask for my money back and get another phone, for example the new GS4?
Click to expand...
Click to collapse
very odd issue i personally wouldnt say its vodafones or samsungs fault as youve said you have tried different fws and its happened on all of them, personally id say to try get a replacement or as you say get your money back and get an s4
Topdim said:
Hi, i have the GS3 GT-I9300 32GB (I9300BUEMA1 Baseband and JZO54K.I9300XXEMR2 Build version) Vodafone edition, bought it in Greece and i am experiencing a very annoying problem. The notification bar, in random times, like every 2-3 days or maybe weeks, stops working. I can't pull it down, until i restart the phone. But that doesn't solve the problem, cause after a while, it starts doing it again. The weird thing is that i have installed an app (MultiTouch tester) that shows that the screen is working on the top and all around. I have tried a lot of different ROM versions, first the Polish 4.1.2, then the UK and then the Greek, but none of them seem to solve the problem. I have sent it to the official Samsung service here and they have replaced the screen, but after a couple of days the problem appeared again.
Is there a solution or should i ask for my money back and get another phone, for example the new GS4?
Click to expand...
Click to collapse
Hey did you solve your problem? I have the same issue! I have the i9305 4.1.2 and is doing exactly the same problem like yours. Is there a solution?
They have replaced my phone with the GS4, after replacing two screen on a row.
Topdim said:
They have replaced my phone with the GS4, after replacing two screen on a row.
Click to expand...
Click to collapse
LUCKY YOU!