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First of all, I will start by mentioning that this is my third Touch Pro from Sprint and I just want to confirm something before I take back to the store.
Is there anyone else who updated to the newest official firmware and have problems with your video playback from your albums. I had some videos stored from my old phone on a sd, and when I try to play it on this phone, it would cause a lot of jagging, freezes, audio playing while video is not. I then recorded a video with the camcorder and when I went to play back, it did the same thing. The settings I have it in is in
-CIF 352x288
-MPEG4
If its the phone, then I'm glad because I can go get myself the Touch Pro 2 at the store for free.
Things to note,
-had no problem like this on the 2nd phone
-upgraded the firmware as soon as I got home with this phone
-been like this for a while, just never cared to get an answer until now
Any feedback to a similar problem or non-exsisting problem would be greatly appreciated.
Look, if your ultimate goal is to get a free TP2, then just tell them that the phone gets unholy hot or some defect from the phone itself (battery lasting less than half a day with moderate use, etc). Believe me that the TP from Sprint has a bunch of those... If you start going by software, believe me that they will find a way to either fix it or convince you that it can be fixed with an update...
were you getting a free tp2 due to these issues?? Because im having the same issues as well including that my battery gets extremely hot and will not charge
Gxtsoldier said:
were you getting a free tp2 due to these issues?? Because im having the same issues as well including that my battery gets extremely hot and will not charge
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I'm curious about this myself. I was gonna get a Hero in a couple of months when my contract is up, but if I get a TP2, I might hold out for a little while.
There is a list somewhere that after a certain date, if your phone is with in the manufacture warranty of 1 year, and you have insurance of both types with sprint, you can switch out the phone to a list of 10 other phones, the TP2 and the hero being among those.
Still a sure answer on this would be great. Thanks egz on some insight. And gxt, you mean you are having problems with video playback too?
So I think I'll be going to the sprint store tomorrow, I'll let you guys know how it goes, unless I don't go that is.
Happy man said:
So I think I'll be going to the sprint store tomorrow, I'll let you guys know how it goes, unless I don't go that is.
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im guessing you didnt go...?
Happy man said:
There is a list somewhere that after a certain date, if your phone is with in the manufacture warranty of 1 year, and you have insurance of both types with sprint, you can switch out the phone to a list of 10 other phones, the TP2 and the hero being among those.
Still a sure answer on this would be great. Thanks egz on some insight. And gxt, you mean you are having problems with video playback too?
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What insurance do you have to have? Where is this list?
My 2nd tp just crapped out on me and insurance just sent me a "new" one.
sherm420 said:
What insurance do you have to have? Where is this list?
My 2nd tp just crapped out on me and insurance just sent me a "new" one.
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to answer my own question...
http://slumz.boxden.com/f244/sprint-now-replacing-touch-pro-touch-pro-2-a-1295800/
im going to give this a shot.
Hello everybody(insert simpsons joke here), it looks like i finally went to the sprint store. After what seems like a lifetime ago, i told them the problems I had, they said they would do a hard reset, and to come back in an hour. An hour and a half later and I will be getting mnyself a touch pro 2 soon. Now the only bad part is that i need to call this store to find out when they would have any touch pro 2's in their warehouses. So at least for now, I am assed out, oh and forgive me if this comes off as bad grammer, I am typing this from my touch pro 1, the screen is too small.
My first EVO that I bought on launch day was having some issues. Sense reloading, WiFi not disconnecting after I left my house, 3g sucked, battery life wasn't the greatest, and just seemed laggy. The guys at best buy tried argueing with me and said to reproduce the issues. I was able to show them the 3g connection and my WiFi issue. The guys tried telling me the WiFi was because the phone will automatically connect to all open access points. This is where we started to argue for a minute or two. I told them that was BS, we argued for a few seconds then I cut him off and asked, "Are u going to honor your return policy or what?" I hate it when Best Buy employees try to act that they know everything.
Anyways, the second EVO is running great. WiFi acts normal, way less lag, battery has gone for 2 full days without being charged and moderate use. And sense hasn't reloaded one time yet. Im really glad I traded it out for another instead of just returning. I'm going to give it one more week before I root. I'm missing my apps from my OG EVO.
sminker said:
My first EVO that I bought on launch day was having some issues. Sense reloading, WiFi not disconnecting after I left my house, 3g sucked, battery life wasn't the greatest, and just seemed laggy. The guys at best buy tried argueing with me and said to reproduce the issues. I was able to show them the 3g connection and my WiFi issue. The guys tried telling me the WiFi was because the phone will automatically connect to all open access points. This is where we started to argue for a minute or two. I told them that was BS, we argued for a few seconds then I cut him off and asked, "Are u going to honor your return policy or what?" I hate it when Best Buy employees try to act that they know everything.
Anyways, the second EVO is running great. WiFi acts normal, way less lag, battery has gone for 2 full days without being charged and moderate use. And sense hasn't reloaded one time yet. Im really glad I traded it out for another instead of just returning. I'm going to give it one more week before I root. I'm missing my apps from my OG EVO.
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thats whats up man! im in the same boat my 3g sux my wifi act's funny.. same problem u were having.. seems to go away then comes back?? i dont kno what to do.. i quess if it keeps up im gona bring it to the sprint store.. my luck the problems wont happen while im at the damm store!!!
evo401 said:
thats whats up man! im in the same boat my 3g sux my wifi act's funny.. same problem u were having.. seems to go away then comes back?? i dont kno what to do.. i quess if it keeps up im gona bring it to the sprint store.. my luck the problems wont happen while im at the damm store!!!
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Best Buy isn't that bad about returns, Sprint on the other hand Good luck
Anything that marks this phone as a second revision to the initial? Anything on the box, like Rev. 2 or Rev. B?
darkfire23 said:
Anything that marks this phone as a second revision to the initial? Anything on the box, like Rev. 2 or Rev. B?
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The hardware revision in the settings is the same. I'll check the box tomorrow.
evo401 said:
thats whats up man! im in the same boat my 3g sux my wifi act's funny.. same problem u were having.. seems to go away then comes back?? i dont kno what to do.. i quess if it keeps up im gona bring it to the sprint store.. my luck the problems wont happen while im at the damm store!!!
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Click to collapse
HTC has a built in feature called SmartSync, which disables data after a period of non-use for deep sleep. If you check the dev threads, there's a fix for it, but it requires some smali editing. Some of the more recent roms have it built in. So the whole WiFi/3G disconnect thing is actually a feature believe it or not...lol
I believe I am lucky. Even though there are the multitasking issued, which everyone has, my EVO has never done the loading sense home screen thing... And I run some memory hoggin apps. Grindr, last.fm, maps, xda, browser, mail. Never had the reload show up yet.
Sent from my EVO using XDA
sminker said:
I'm going to give it one more week before I root. I'm missing my apps from my OG EVO.
Click to expand...
Click to collapse
What apps, do tell
Sent from my EVO using XDA
im having the light leak issue also.
also the sticker i had was black, like some generic sticker placed over the small clear one that was probably broken already.
i may have been sold one that someone returned. mf's
question: do i have to go to the same store i bought it at to exchange it?
I understand your pain dealing with people that are less knowledgeable than you (a Sprint rep tried to tell me that the SD card on my phone could be what was causing the reception issues if the card was 32gigs, no joke). However, try to understand that most of the time these people are just following instructions set forth by their employers. When things usually start to escalate like that, stay polite and ask for a manager. Believe me, it works better.
Anyway, I'm glad you got a non-defective phone and can start to enjoy it
shook187 said:
Best Buy isn't that bad about returns, Sprint on the other hand Good luck
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I exchanged my first EVO LTO for frequent reboots at a Sprint Corporate store, 2nd one perfect!
On my third LTE. Should have kept the first one. Hope the new shipment BB gets is better than the ones they had last week.
First LTE: Dust under glass and slight light leakage
Second: Pixel stuck in on position and screen has the flex/ripple issue when under medium pressure
Third: Has flex/ripple issue as well and wifi on this one and 3 G has been worse than the first two
Next shipment comes in Friday. Crossing my fingers for a GOOD one!
My first was light leakage and second was ripple and all I can find around here all have the ripple, hope this goes away in the upcoming batches...
Sent from my PC36100 using xda premium
cjrdriven said:
On my third LTE. Should have kept the first one. Hope the new shipment BB gets is better than the ones they had last week.
First LTE: Dust under glass and slight light leakage
Second: Pixel stuck in on position and screen has the flex/ripple issue when under medium pressure
Third: Has flex/ripple issue as well and wifi on this one and 3 G has been worse than the first two
Next shipment comes in Friday. Crossing my fingers for a GOOD one!
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Omg I would switch to another phone after the first one Wtf is wrong with you guys. There are more superior phones oops did I just say that yes I did.
I had to return my first one as well. I was not getting calls txt or voice mails. Data worked find but nothing else.
exchanged it at best buy, and all my messages came through right away.
I suspect that it was not a phone issue but an activation issue.
jbadboy2007 said:
Omg I would switch to another phone after the first one Wtf is wrong with you guys. There are more superior phones oops did I just say that yes I did.
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You mean like the Galaxy S3, the phone that will have zero problems on launch day? Good luck. My first Evo had a bad pixel, and I am waiting on the replacement. I was going to get the SG3 instead, but after reading the UK SG3 threads, there are a lot of issues. I decided that the Evo is best for me. Whether it is superior or not is subjective.
Yeah, as stated above, it will have issues. Hell, go to the S3 forums here at xda and review the complaints of various folks.
In the end, my EVO is imperfect, but as usual with HTC, software updates will fix these annoyances, so I'll be patient.
darkfire23 said:
Yeah, as stated above, it will have issues. Hell, go to the S3 forums here at xda and review the complaints of various folks.
In the end, my EVO is imperfect, but as usual with HTC, software updates will fix these annoyances, so I'll be patient.
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Click to collapse
I'm guessing you didn't have their Touch Pro? I went Samsung after that. That being said I will never buy another Samsung phone, they don't support their phones for ****. I'm with you though I'll take the minor data drops and wait out HTC patches and the much stronger dev support system..
Sent from my EVO using xda premium
It is amazing to have the chance to compare two different phones. I ended up unfortunately having that experience after I dropped my brand new EVO LTE in the toilet. My first phone I noticed that it didn't auto dock on my car dock even with the option turned on.
Haven't tried the camera on the new phone but old phone seemed like it didn't take sharp pictures like I was expecting but ones that were more out of focus than really blurry.
sivarticus85 said:
HTC has a built in feature called SmartSync, which disables data after a period of non-use for deep sleep. If you check the dev threads, there's a fix for it, but it requires some smali editing. Some of the more recent roms have it built in. So the whole WiFi/3G disconnect thing is actually a feature believe it or not...lol
Click to expand...
Click to collapse
Which roms have this built in? I returned my EVO recently and my new phone has the same wifi problems. I would like to try a rom before returning the phone again.
Sent from my EVO using xda premium
Hello everyone,
My first thread here. I wanted to get you guys feedback on a problem I'm having with autofocus on the camera of my Evo 4G LTE. It seems like more than half the time I'm trying to take a picture the autofocus is going crazy and won't focus at all and leaves me with a blurry unfocused screen and he only way to get it to focus is for me to close the camera app and reopen it. I haven't found a way to turn off continuous autofocus. I was wondering if any of you had this problem with the camera or was it just me? If so what workarounds have you tried?
I've tried clearing the camera app data but that really did nothing for me. Any suggests would be nice, thanks!
I do not have this issue. Ive had to fight with it on rare occasion but thats just when it was focusing on something far away when i was trying to get a close up shot. im sure theres a way.
Kinny89 said:
Hello everyone,
My first thread here. I wanted to get you guys feedback on a problem I'm having with autofocus on the camera of my Evo 4G LTE. It seems like more than half the time I'm trying to take a picture the autofocus is going crazy and won't focus at all and leaves me with a blurry unfocused screen and he only way to get it to focus is for me to close the camera app and reopen it. I haven't found a way to turn off continuous autofocus. I was wondering if any of you had this problem with the camera or was it just me? If so what workarounds have you tried?
I've tried clearing the camera app data but that really did nothing for me. Any suggests would be nice, thanks!
Click to expand...
Click to collapse
That's funny.. all this time i thought i was the only one having this same problem. Closing and re-launching the app works for me as well. its a bit inconvenient, but it doesnt happen all the time.
This happened to me. Took it to sprint and they gave me a NIB.
Sent from my EvoKnievel
Yea happens to me also. Even in video lots of times it will get blurry and never recover ..
tionesdi wallinger,
xclusivx said:
That's funny.. all this time i thought i was the only one having this same problem. Closing and re-launching the app works for me as well. its a bit inconvenient, but it doesnt happen all the time.
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Yeah it fixes by closing and reopening but there have been times when I've missed a picture because I had to close the app and reopen it.
kanyewest said:
This happened to me. Took it to sprint and they gave me a NIB.
Sent from my EvoKnievel
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Click to collapse
NIB means new in box or something else?
I had the same problem with my pre order phone. Returned it to best buy and got a new one with a flickering screen. Lol when I went to best buy I told the guy I was having problems with it he said with what the non focusing camera the flickering screen or the red pictures. That's pretty bad when they already know what the problems are a couple weeks after pre orders went out. I posted a YouTube video with the focus screwing up but I can't post a link to it yet.
Sent from my eVo lte *****
https://www.youtube.com/watch?v=a9lWmbJOLdQ&feature=youtube_gdata_player
Sent from my eVo lte *****
I had this problem.
Go in development section and look for HQ camera or something. It's a defective camera apk mine was fixed and worked perfectly afterwards. enjoy
nacman34 said:
https://www.youtube.com/watch?v=a9lWmbJOLdQ&feature=youtube_gdata_player
Sent from my eVo lte *****
Click to expand...
Click to collapse
If will focus lock if you're holding the camera button in the focus detent. I tested this myself, stuck it close to my keyboard and let it focus, then moved to focus on my TV, and then back to my keyboard and held the button in focus for a second or two while moving back to my TV and it didn't focus when I released the button till I went and pointed it at my keyboard again, then it started focusing again, and it focused on my TV after that.
BTW, what hardware revision is your phone? Mine is 003.
My wife's release date phone had this issue. If you focus on something close it wont refocus at any other focus length. I ended up returning it for a NIB one and never saw the issue again.
No it didn't matter what you did once it locked in it wouldn't auto focus at all unless you backed out and then back in. I don't know what rev it was since it was taken back to best buy about a week after I got it. I even tried other camera apps and it did the same thing. Even the autofocus clicking sound was a substantial popping sound. It was louder than the phone I have now.
Sent from my eVo lte *****
Also i Just tested the holding down the detent to hold the focus. It didn't work for me as soon as I moved it refocused.
Sent from my eVo lte *****
nacman34 said:
Also i Just tested the holding down the detent to hold the focus. It didn't work for me as soon as I moved it refocused.
Sent from my eVo lte *****
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I just tap on the screen to refocus if I have a problem (area I want in focus).
Seems like the focus works half the time, the other half it just sits there blurry and won't focus no matter if I try click on the screen somewhere or take a picture. The only way I've been getting it to focus is by reopening the camera app and sometimes even that doesn't work. I think I'm going to exchange it tomorrow.
Kinny89 said:
Seems like the focus works half the time, the other half it just sits there blurry and won't focus no matter if I try click on the screen somewhere or take a picture. The only way I've been getting it to focus is by reopening the camera app and sometimes even that doesn't work. I think I'm going to exchange it tomorrow.
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Click to collapse
do you have TEP? or should this be covered by the 1 year warranty?
xclusivx said:
do you have TEP? or should this be covered by the 1 year warranty?
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Click to collapse
I bought the phone on July 1st from Best Buy and it's still under the 30day warranty.
Would you guys characterize the issue like this to some extent?
http://forum.xda-developers.com/showthread.php?t=1710876
I went and traded in my old one today. Thankfully it went smoothly and I got one without the update! So far the autofocus on this one works perfectly. Will keep you all updated.
good luck ^
I'm considering taking mine into a Sprint store to have them look at it. I dont have TEP, I'm outside of my 30 day window, rooted, and S-Off.
I wonder if they're going to give me a hard time.
My camera app, and just the way my phone's camera works in general has made me extremely upset. I don't know if it is because of me constantly flashing new Roms (who knows? I might have broken something while doing so). My camera never auto focuses. When I say never, I mean NEVER. To think about it, it doesn't focus at all. I have to relaunch the camera app in order to get things to refocus. I've never really bothered to ask, but I began messing around with my brother's phone, and his camera works perfectly.
Sent from my EVO using xda app-developers app
krobinso2295 said:
My camera app, and just the way my phone's camera works in general has made me extremely upset. I don't know if it is because of me constantly flashing new Roms (who knows? I might have broken something while doing so). My camera never auto focuses. When I say never, I mean NEVER. To think about it, it doesn't focus at all. I have to relaunch the camera app in order to get things to refocus. I've never really bothered to ask, but I began messing around with my brother's phone, and his camera works perfectly.
Sent from my EVO using xda app-developers app
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Click to collapse
its funny that all these problems im having are randomly popping up for other people.
mine doesnt either. im two seconds away from hulk smashing it and getting a replacement from best buy.
i pulled my phone out of my pocket yesterday and it wouldnt turn on, apparently others are having this issue also. i eventually got it to boot into the bootloader and i then proceeded to accidently factory reset because the option is next to recovery.
in fact, i think i might tonight. (return it, not commit insurance fraud. thats bad, mmkay.)
maybe ill get lucky again and theyll have it on backorder and theyll let me upgrade. (thats how i got my lte, the 3ds were on backorder.)
I switched to a galaxy s3 and had been using it for some time.
Things started going bad about a month or so ago, my sd card reader stopped working right, the area around my home button excessively heated up since day one, screen got scratched easily, and lastly, what made me activate my evo again, my charging port went out.
My god I forgot what a solid phone felt like. Just the touchscreen alone made me realize how cheap Samsung phones are.
I missed the build quality and responsiveness of this phone (although this one is starting to go on me, but its been through a lot)
In fact, I like my evo so much I have no motivation to take my s3 to Sprint again so they can order me a replacement (they told me to take it again if the port failed after they fixed it)
Anyone have something similar happen?
Sent from my EVO using Tapatalk
jesuscash said:
I switched to a galaxy s3 and had been using it for some time.
Things started going bad about a month or so ago, my sd card reader stopped working right, the area around my home button excessively heated up since day one, screen got scratched easily, and lastly, what made me activate my evo again, my charging port went out.
My god I forgot what a solid phone felt like. Just the touchscreen alone made me realize how cheap Samsung phones are.
I missed the build quality and responsiveness of this phone (although this one is starting to go on me, but its been through a lot)
In fact, I like my evo so much I have no motivation to take my s3 to Sprint again so they can order me a replacement (they told me to take it again if the port failed after they fixed it)
Anyone have something similar happen?
Sent from my EVO using Tapatalk
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Click to collapse
Yeah, I'd have to agree...this phone is a rock compared to the s3. If you wanna switch back, let Sprint replace your s3, then call customer service and have them activate your evo, then sell the s3. Should be able to get a couple hundred bucks for it.
http://swappa.com/buy/samsung-galaxy-s-iii-sprint/us
Sent from my EVO LTE