[Q] Think I broke my Thunderbolt - Thunderbolt Q&A, Help & Troubleshooting

I accidentally knocked my thunderbolt off the desk while it was charging. I think i broke the micro usb connection inside. It was bent at first, but I eventually got the usb to plug in. Plugging in the usb cable now causes the led to flash and it powers down pretty quickly.
Any way to easily fix this, or do I have to go the insurance route? Anyone had good luck with insurance?
Thanks

LaDamian said:
I accidentally knocked my thunderbolt off the desk while it was charging. I think i broke the micro usb connection inside. It was bent at first, but I eventually got the usb to plug in. Plugging in the usb cable now causes the led to flash and it powers down pretty quickly.
Any way to easily fix this, or do I have to go the insurance route? Anyone had good luck with insurance?
Thanks
Click to expand...
Click to collapse
Exact thing happened to my old one. I went the insurance route and rooted my new one before ICS hit and had to wait for a new root method.
If you're insured, I'd go with the insurance route. If you weren't, I'd definitely give you some instructions on how to fix it.
Sent from my ADR6400L using xda premium

The same thing happened to me.
I ended up having to send it into a repair shop to get it replaced.
It only cost me 55 dollars and only about a week's waiting time.
But at this point in time, isn't it just worth it to get the S3?

Asurion sent me a refurb. It only took one day to arrive, but the damn grill over the speakers is already peeling off and the battery cover doesn't sit flush. I'm more than a little unhappy with the results so far. I'll have to see if they can send me a replacement stat.

LaDamian said:
Asurion sent me a refurb. It only took one day to arrive, but the damn grill over the speakers is already peeling off and the battery cover doesn't sit flush. I'm more than a little unhappy with the results so far. I'll have to see if they can send me a replacement stat.
Click to expand...
Click to collapse
Yep. Send that crap back to them.
Sent from my ADR6400L using xda premium

Insurance is Great
RBarnett09 said:
Yep. Send that crap back to them.
Sent from my ADR6400L using xda premium
Click to expand...
Click to collapse
As long as you have a claim open with the insurance company they will keep sending you phones till they send you a New one instead of a refurbished one. I've had to do this numerous times and now I have a collection of parts. Thank you insurance

stainlessj said:
As long as you have a claim open with the insurance company they will keep sending you phones till they send you a New one instead of a refurbished one. I've had to do this numerous times and now I have a collection of parts. Thank you insurance
Click to expand...
Click to collapse
Having extra batteries is nice! Lol.
Sent from my ADR6400L using xda premium

They offered to give me a rezound to replace the second thunderbolt. I asked for another bolt, but if it is fubar I may consider a rezound. Is there anyone who has used both who has any input?

LaDamian said:
They offered to give me a rezound to replace the second thunderbolt. I asked for another bolt, but if it is fubar I may consider a rezound. Is there anyone who has used both who has any input?
Click to expand...
Click to collapse
The rezound is considered an "upgrade" to the Thunderbolt, but I prefer the Thunderbolt personally. The Rezound community, from my understanding, isn't the best or most friendly group... but they do have some decent development.
Sent from my ADR6400L using xda premium

Related

Does anyone know if a Refurb comes with a battery door like the INC2 refurbs did?

As title states, just wondering if anyone has gotten a refurb and if so do they send the phone with the back door. Most refurbs dont, but the inc2 did because the back door is needed for signal, as is for the Rezound so just wondering if this is so.
I bought the phone second hand, and I'm having over heating issues, the lady was an angel, she was great, she told me that it is showing no warranty, and then she asked if i bought it new, and i said no, a friend gave it to me.
next thing she asked was for my address!!
Refurb will be here on Wed. hoping it comes with new back door..
Why are refurbs shipped without back doors?
Yes it does. I got a refurb a couple of weeks ago because I couldn't stand the pink buttons and was hoping that a new one would fix the problem and it did come with a back door. Too bad it still didn't fix the pink led light problem lol.
Sent from my ADR6425LVW using xda premium
Yep, refurbs come with the back cover but not battery or ibeats.
Sleek69 said:
Yep, refurbs come with the back cover but not battery or ibeats.
Click to expand...
Click to collapse
What??? Is this only for replacing phones without a warranty?
no, refurb is a replacement phone while you're UNDER warranty.
So why would you not get a complete phone? I don't get it.
Yes they do... Mine did but the person that ordered it, didn't know it... The tech in the store said he didn't think they had refurbished devices yet..
Sent from my HTC Rezound using Tapatalk
You need one I have a brand new still in package I could sell you for $12
Sent from my ADR6425LVW using xda premium
The thunderbolt came with battery doors when you would get replacements.
Sent from my ADR6425LVW using xda premium
brisdaddy1207 said:
You need one I have a brand new still in package I could sell you for $12
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
That's with shipping.
Sent from my ADR6425LVW using xda premium
When I got my refurbished Verizon told me it wouldn't come with a back or battery. So they put in a order for both of those to come with my phone. Yet when my phone came I had two backs. So i think its safe to not order one even if they say it wont come with it.
feralicious said:
So why would you not get a complete phone? I don't get it.
Click to expand...
Click to collapse
dunno, cuz verizon is ****? they've always done this..i remember in like 2006 i had to get my old LG VX8100 replaced because an OTA made my phone not able to acquire cell signal anymore, so i brought it in and they gave me a refurbished, but i had to use my old battery and my old back cover. this is also how they send out phones whenever we order them for a customer in my store..gotta use your battery and battery door on most phones.
jayochs said:
dunno, cuz verizon is ****? they've always done this..i remember in like 2006 i had to get my old LG VX8100 replaced because an OTA made my phone not able to acquire cell signal anymore, so i brought it in and they gave me a refurbished, but i had to use my old battery and my old back cover. this is also how they send out phones whenever we order them for a customer in my store..gotta use your battery and battery door on most phones.
Click to expand...
Click to collapse
So if your battery or antennas go out you're SOL but maybe you'll end up with 2 unusable phones? lol.
Well at least now I know to keep both battery and door should something go wrong.
feralicious said:
So if your battery or antennas go out you're SOL but maybe you'll end up with 2 unusable phones? lol.
Well at least now I know to keep both battery and door should something go wrong.
Click to expand...
Click to collapse
I have been with ATT, Verizon, and T-Mobile. None of those companies when sending out a refurbished phone sent you EVERYTHING you got with the phone. All they ever send out is a new refurbished phone. Why would they send you a back plate and a batter if you already have them? Have a problem with those? You call and tell them that, then they can send you out a replacement. It's how companies save money.
fenixnr said:
... Why would they send you a back plate and a batter if you already have them? Have a problem with those? You call and tell them that, then they can send you out a replacement. It's how companies save money.
Click to expand...
Click to collapse
As I said... now I know to keep the battery and door if something goes wrong. Clearly I didn't know before this thread that I was supposed to which is why I was asking. The other part was a joke.
My refurb Bolts were shipped without battery doors or batteries. The Bionic the swapped me into, they shipped the battery and door separately. The Rezound they shipped to me to replace the Bionic came with the battery door already on it, but the battery shipped separately. I didn't get a charger or earbuds.
slim6596 said:
My refurb Bolts were shipped without battery doors or batteries. The Bionic the swapped me into, they shipped the battery and door separately. The Rezound they shipped to me to replace the Bionic came with the battery door already on it, but the battery shipped separately. I didn't get a charger or earbuds.
Click to expand...
Click to collapse
Thanks.
Sounds to me it's like the inc2 and will come with the back door.
I think this is because the back door is needed for signal.
slim6596 said:
My refurb Bolts were shipped without battery doors or batteries. The Bionic the swapped me into, they shipped the battery and door separately. The Rezound they shipped to me to replace the Bionic came with the battery door already on it, but the battery shipped separately. I didn't get a charger or earbuds.
Click to expand...
Click to collapse
On every thunderbolt I got for replacement and that would be three I've gotten a battery door.
Sent from my ADR6425LVW using xda premium
brisdaddy1207 said:
On every thunderbolt I got for replacement and that would be three I've gotten a battery door.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
Ok. I wasn't trying to contradict anyone or say that's how it is for everybody, just posting my experience.

OEM stock New Black Battery cover for Amaze 4g needed: Where to buy from?

Hi folks,
I wanted to buy a new OEM black HTC Amaze 4G battery cover.
Does anyone know where I could get one that won't cost me an arm & a leg (not from e-bay thanks)?
Thanks,
stefnuts
http://www.amazon.com/dp/B006RETSJW/ref=cm_sw_r_an_am_ap_am_us?ie=UTF8
Sent by accident from my Amaze using Tapatalk
Edited by Moderator: [ebay link removed]
XDA prohibits posting links to external sites like eBay and Craigslist. Please take a few minutes to read the rules. Links in my sig.
heres ac heaper one sent from canada
Take a look on Telus Mobility web site...26 bucks after shipping.
joshlusignan said:
Take a look on Telus Mobility web site...26 bucks after shipping.
Click to expand...
Click to collapse
Really good find
I wish they had a white one though.
www.telusmobility.com/en/QC/htc_amaze_4g_acc/batteries.shtml
Heres a link for all the lazy ones.
Sent from my HTC_Amaze_4G using XDA
Was thinking of ordering one of these. Thinkthey ship to the US?
Sent from my HTC Amaze 4G using Tapatalk
If you call HTC they will ship you one for free, you get one free accessory of each type ie: battery, battery cover (any color) and I think sd card but I havent checked just call this number 1-888-617-1113
Sent from my HTC Amaze 4G using Tapatalk 2 Beta-5
You don't even have to pay for shipping just say your WiFi is not working correctly and your phone has been really squeaky and the back cover feels loose.
Sent from my HTC Amaze 4G using Tapatalk 2 Beta-5
Alan Corona said:
You don't even have to pay for shipping just say your WiFi is not working correctly and your phone has been really squeaky and the back cover feels loose.
Sent from my HTC Amaze 4G using Tapatalk 2 Beta-5
Click to expand...
Click to collapse
Awesome thanks.
Don't thank me hit the thanks button.
Sent from my HTC Amaze 4G using xda premium
Alan Corona said:
If you call HTC they will ship you one for free, you get one free accessory of each type ie: battery, battery cover (any color) and I think sd card but I havent checked just call this number 1-888-617-1113
Sent from my HTC Amaze 4G using Tapatalk 2 Beta-5
Click to expand...
Click to collapse
Used your idea, I dropped mine once with The case off dumb move on my part and got a small scrach. And then my keys scratched up the metal part around the camera lenses the one place the d30 case doesn't cover, 2 mins on the phone new cover on the way no questions no charge. I hit the thanks button. Good on HTC for that one. I didn't tell them it was because I messed it up of course
Just got off the phone with them. Worked great. Thanks for the heads up.
adamboyd83 said:
Just got off the phone with them. Worked great. Thanks for the heads up.
Click to expand...
Click to collapse
Same here. Just ordered today. Thank you!
Sent from my HTC_Amaze_4G using Tapatalk 2
Called the number, and got a replacement white back cover, USB cable/charger, and battery!
Super easy, took 3 minutes.
THANKED and THANKED.
NeonMonster said:
Called the number, and got a replacement white back cover, USB cable/charger, and battery!
Super easy, took 3 minutes.
THANKED and THANKED.
Click to expand...
Click to collapse
Yeah i think Im gonna do the same thing. Gonna sell the phone when I upgrade and it good to have extras.
NeonMonster said:
Called the number, and got a replacement white back cover, USB cable/charger, and battery!
Super easy, took 3 minutes.
THANKED and THANKED.
Click to expand...
Click to collapse
what exactly did you say to get all 3 at once? sounds like you went shopping LOL
mrmako777 said:
what exactly did you say to get all 3 at once? sounds like you went shopping LOL
Click to expand...
Click to collapse
Called the number. Told him the tech support guy that I had been having problems with the battery door being creaky, and going to Tmobile stores and them not being able to help.
He transferred me to the Parts & Warranty department. I told the rep the situation, that I have had problems with the battery door/housing being creaky, not staying locked to the phone.
She checked my warranty on the phone, and even though I just bought this phone used off craigslist, the warranty was still active. She informed me that we are able to get ONE FREE replacement of each type ONCE PER warranty of a HTC phone. Once you call in ONCE they mark your warranty on the phone, and won't let you call back again.
She said that I could get a free replacement battery door/housing, USB cable, SD card, and battery. So I told her i'd like one of everything I could get.
She said Okay, I got email confirmation, and next day it was shipped via Fedex. Will have the package next tuesday.
EXTREMELY happy considering, the housing goes for $30-60, the charger $10-20, the battery $15-25. I'm not even 100% sure i'll be keeping this phone, but now I can sell it as mint condition on ebay for at least 100 bucks more than I paid for it.
NeonMonster said:
Called the number. Told him the tech support guy that I had been having problems with the battery door being creaky, and going to Tmobile stores and them not being able to help.
He transferred me to the Parts & Warranty department. I told the rep the situation, that I have had problems with the battery door/housing being creaky, not staying locked to the phone.
She checked my warranty on the phone, and even though I just bought this phone used off craigslist, the warranty was still active. She informed me that we are able to get ONE FREE replacement of each type ONCE PER warranty of a HTC phone. Once you call in ONCE they mark your warranty on the phone, and won't let you call back again.
She said that I could get a free replacement battery door/housing, USB cable, SD card, and battery. So I told her i'd like one of everything I could get.
She said Okay, I got email confirmation, and next day it was shipped via Fedex. Will have the package next tuesday.
EXTREMELY happy considering, the housing goes for $30-60, the charger $10-20, the battery $15-25. I'm not even 100% sure i'll be keeping this phone, but now I can sell it as mint condition on ebay for at least 100 bucks more than I paid for it.
Click to expand...
Click to collapse
They let you get an sdcard? They told me that one of each accessory that came in the box and I didn't have an sd card in the box so I didn't mention one when I called. Just the back cover and battery... I think I need to call back.
Sent from my HTC Amaze 4G using Tapatalk 2 Beta-5
You can only call once? Are you sure that's how it works?
I got a back cover, didn't think about asking for a battery, charger, and possibly a sdcard.
Sent from my HTC_Amaze_4G using XDA
xxquicksh0txx said:
You can only call once? Are you sure that's how it works?
I got a back cover, didn't think about asking for a battery, charger, and possibly a sdcard.
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
I'm pretty sure you can call as many times as you need. It's just that you are allowed 1 replacement if each accessory that came in the box. I'm going to find out about the sd card seal today? I didn't get an sdcard in my box so I'm not sure they are going to send me one.
Sent from my HTC Amaze 4G using Tapatalk 2 Beta-5

Warranty on charger?

wsup guys. my USB charger just broke for my Rezound. I was wondering if there was any sort of warranty on those that Verizon (or Amazon, since I bought the phone through them) would honor?
Sent from my ADR6425LVW using xda premium
good lord, what in the hell did you do to that poor thing? lol
That looks like physical damage to me and would not be covered anyway.
I would take this one as a loss and just buy a new one. They are cheap.
Should be a year. Depending on who you talk to... Amazon might have to take care of it, but when I talked to Verizon about Amazon and issues like this, they always told me to just go into the store and have it replaced. The warranty on it is 1 year, just like your phone, battery and memory card.
Note that if you purchase a separate charger, you're bound by that warranty, though usually a year, you might have to mail it to someone.
Just tell them... as long as its the truth... I tried to pull the cable out of the phone, and the connector stayed lodged inside the phone's USB connector.
It's a cable, and costs them nothing to have them made. My company sells cables similar to this for $16 and they cost us a buck to have made. The markup is ridiculous.
They are pretty cheap or any Blackberry Charger or other Droid Charger works. They prob wont warranty that.
Cerealkillah said:
That looks like physical damage to me and would not be covered anyway.
I would take this one as a loss and just buy a new one. They are cheap.
Click to expand...
Click to collapse
Lol its not like I used the USB outside of its normal functions. I simply plugged it into my phone at night and unplugged it in the morning every day since I got it back in December.
Sent from my ADR6425LVW using xda premium
Mine done the same thing I just called HTC and they sent me a new one
Sent from my ADR6425LVW using XDA
tsnavely said:
Mine done the same thing I just called HTC and they sent me a new one
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
Free?
Sent from my ADR6425LVW using Tapatalk 2
Yep
Sent from my ADR6425LVW using XDA
Geez... how do you even do that?
GrayTheWolf said:
Geez... how do you even do that?
Click to expand...
Click to collapse
Just called them and told them my charger broke when I pulled it out of the phone
Sent from my ADR6425LVW using XDA
lol i think he meant, how do you wreck the charger that badly
tsnavely said:
Just called them and told them my charger broke when I pulled it out of the phone
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
Jayochs knows what I meant.

I need help!

Ok I just got a replacement rez and wanted s-on the old one so I can return it but I said screw it I will do it the next day since it was late. I picked up my phone and fell out my hand and now screen cracked. I can't send this ha k now I have to return the new one.
What should I do I need help in getting a new or used rez that is not malfunctioned and screen cracked. Anyone know where I get one cheaper than paying vzw $90 deductible for insurance or if vzw will understand my story and allow me to return the cracked one.
I need something.
Sent from my ADR6425LVW using xda app-developers app
Ndaoud360 said:
Ok I just got a replacement rez and wanted s-on the old one so I can return it but I said screw it I will do it the next day since it was late. I picked up my phone and fell out my hand and now screen cracked. I can't send this ha k now I have to return the new one.
What should I do I need help in getting a new or used rez that is not malfunctioned and screen cracked. Anyone know where I get one cheaper than paying vzw $90 deductible for insurance or if vzw will understand my story and allow me to return the cracked one.
I need something.
Sent from my ADR6425LVW using xda app-developers app
Click to expand...
Click to collapse
just do a screen replacement. much cheaper. take apart and replace the LCD screen. go here for the parts http://www.repairsuniverse.com/htc-rezound-screen-replacements-repair-parts.html
I would wrap it up, kick the box a couple good times and send it back not using FedEx, use other option. You don't know what happened after it was mailed back.
Sent from my ADR6425LVW using Tapatalk 2
DownRiver_Droid said:
I would wrap it up, kick the box a couple good times and send it back not using FedEx, use other option. You don't know what happened after it was mailed back.
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
Doubt that will work. you think if I told them my story would understand and allow me to send the cracked one back.
Also I already had the screen replaced once but it ended up in the person who fixed it screwed up the capacitive lights and did not seal screen on tight enough so dust got behind the screen.
Ndaoud360 said:
Doubt that will work. you think if I told them my story would understand and allow me to send the cracked one back.
Also I already had the screen replaced once but it ended up in the person who fixed it screwed up the capacitive lights and did not seal screen on tight enough so dust got behind the screen.
Click to expand...
Click to collapse
Yes, might as well. You can even say that it accidental cracked while you were trying to repackage it . Worst they will say is no
Sent from my ADR6425LVW using xda premium
So funny you posted this, we have a thread for stuff like this. Can be found here - http://forum.xda-developers.com/showthread.php?t=1872651
Verizon wont let me do that. I just talked to them. SO I got a better idea! File a claim with asurion (how ever you spell that) and say my phone got "stolen" so they will have to give a new phone with everything. I pay the $100 they give me phone with battery, charger, memory card and I sell mine the one I said got "stolen" on ebay for $100 and technically I will have my money back.
Ndaoud360 said:
Verizon wont let me do that. I just talked to them. SO I got a better idea! File a claim with asurion (how ever you spell that) and say my phone got "stolen" so they will have to give a new phone with everything. I pay the $100 they give me phone with battery, charger, memory card and I sell mine the one I said got "stolen" on ebay for $100 and technically I will have my money back.
Click to expand...
Click to collapse
Doesn't Verizon put a bad ESN(I think that's it) so that its unusable for service? Have you thought about just donating it to a dev or sell it to one of them for dirt cheap?
Sent from my ADR6425LVW using xda premium
Ndaoud360 said:
Verizon wont let me do that. I just talked to them. SO I got a better idea! File a claim with asurion (how ever you spell that) and say my phone got "stolen" so they will have to give a new phone with everything. I pay the $100 they give me phone with battery, charger, memory card and I sell mine the one I said got "stolen" on ebay for $100 and technically I will have my money back.
Click to expand...
Click to collapse
Sounds like insurance fraud.. Maybe that's just me?
Sent from my ADR6425LVW using Tapatalk 2
DontPushButtons said:
Sounds like insurance fraud.. Maybe that's just me?
Sent from my ADR6425LVW using Tapatalk 2
Click to expand...
Click to collapse
Yes it is and yes bad esn but still someone would buy it for $100. I would give it to a dev for the least of $70
Not to sound like a doche but I am going to anyways.. Your own fault for dropping the phone. Man up and pay the $90. Karma is a ***** and will catch up with you one day.
I just payed the $100. I do agree my fault.

Shattered!

Dropped it from like 3 feet straight down on the screen.....
Sent from my HTC6435LVW using xda app-developers app
Ouch.
Sent from my Nexus 10
Damn that sucks! I have the otterbox on my phone now since my shatter the screen on this phone breaks easily. Now my question for you is were you rooted and all that good stuff? And are you getting a replacement from Verizon ? If so welcome to ota stock Rom you'll be stuck if you weren't already.
Sent from my HTC6435LVW using xda premium
He wasn't rooted or unlocked he was stuck locked up from the ota update.
Sent from my HTC6435LVW using xda app-developers app
Damn... that's more busted than Christina Aguilera!
Same thing happened to me but I'll be swapping the motherboard when the replacement comes so I can maintain root
Sent from my HTC6435LVW using xda app-developers app
jonesin said:
Same thing happened to me but I'll be swapping the motherboard when the replacement comes so I can maintain root
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
Isnt that illegal? And wont they find out anyhow?
That is surprising to me. Mine has flown off my lap on onto the street when getting out of the car, fell out of my coat pocket onto the ground, dropped it from a ladder while painting, and dropped it numerous times at home on the floor. Never broke or cracked or nothing. I have a case but never use it. This phone is nice and slim, the case made it too damn bulky.
If you're going to toss it I'll take it. It would be a good experiment phone.
Orrrr if you want to fix it
http://compare.ebay.com/like/170983563786?var=lv&ltyp=AllFixedPriceItemTypes&var=sbar
SHANENATAS said:
That is surprising to me. Mine has flown off my lap on onto the street when getting out of the car, fell out of my coat pocket onto the ground, dropped it from a ladder while painting, and dropped it numerous times at home on the floor. Never broke or cracked or nothing. I have a case but never use it. This phone is nice and slim, the case made it too damn bulky.
If you're going to toss it I'll take it. It would be a good experiment phone.
Orrrr if you want to fix it
http://compare.ebay.com/like/170983563786?var=lv&ltyp=AllFixedPriceItemTypes&var=sbar
Click to expand...
Click to collapse
Maybe your phone is magical. All it took my first phone was about a 3 feet drop on tile. With the way the glass is raised on the phone it should easily break anyhow lucky you.
Sent from my HTC6435LVW using xda premium
Naw I'm gonna go through insurance. I'm so bummed. I think my heart skipped a beat when it happened. At least I can still use it
Sent from my HTC6435LVW using xda app-developers app
Say you lost it not broke it. Keep it or sell it on eBay
Sent from my HTC6435LVW using xda premium
Keep your fingers crossed, you might just luck out and not have the OTA. Mine didn't but it was a refurb. I'm sure you'll let us know, lol
---------- Post added at 01:26 AM ---------- Previous post was at 01:24 AM ----------
ickedmel said:
Maybe your phone is magical. All it took my first phone was about a 3 feet drop on tile. With the way the glass is raised on the phone it should easily break anyhow lucky you.
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
I'm just really surprised to see so many DNA breaks from dropping it. In fact I have never cracked a screen, knock on wood. My old Droid Razr was pretty durable too. Now my daughters ipod touch broke if you looked at too hard, haha JUNK
The DNA is supposed to have triple gorilla glass too. I wonder if some of these are refurbished with fake junk digitizers? The screens should not be shattering that easily.
I'm hoping like crazy. And you can bet I'll let everyone know lol
Sent from my HTC6435LVW using xda app-developers app
rogerwalker22 said:
I'm hoping like crazy. And you can bet I'll let everyone know lol
Sent from my HTC6435LVW using xda app-developers app
Click to expand...
Click to collapse
I had to get a replacement for my DNA, which came with the OTA, due to battery issues. I was looking forward to getting a phone with the old software and when the replacement came it had the old OS; but that had to go back due to the power button being concaved, so it was flush with the top, blown speaker and a dead pixel; and this was how it came out of the box! (100+ point inspection my a$$). The next replacement came and it too had the old software but wouldn't connect to WiFi. I received the third replacement yesterday and it was perfect, but the OTA was pre-installed. Hope you get not only the old software version but also a workable phone.
fury15 said:
Say you lost it not broke it. Keep it or sell it on eBay
Sent from my HTC6435LVW using xda premium
Click to expand...
Click to collapse
You can keep it, but don't sell it. When you report your phone lost, the carrier gives it a bad ESN.
123421342 said:
Isnt that illegal? And wont they find out anyhow?
Click to expand...
Click to collapse
well i suppose so yes it could be outside of the boundaries of the insurance agreement but i pay a subsidy and an insurance fee for a reason. I could claim the phone was stolen swap the motherboards and sell the broken unit to cover the insurance premium but i wont be doing that. I see no harm no foul. They will be recieving a perfectly functional peice of hardware in the exact condition I reported during the claim... to each his own though
If you swap the motherboard you will be converting the new Dna to the old esn that you just reported lost... So you are just giving yourself a bad esn. Lol
Also its fraud but whatever you want to do
-- Sent from my Palm Pre using Forums
What type case was your DNA in when this happened?
sent from my DNA running sense 5
So I have insurance through a 3rd party. Not Verizon or Asurion. They give me and address of somewhere in MI and want me to send it there to be fixed.
rogerwalker22 said:
So I have insurance through a 3rd party. Not Verizon or Asurion. They give me and address of somewhere in MI and want me to send it there to be fixed.
Click to expand...
Click to collapse
Didn't I post a link with a video? It seems really easy to fix, that's why I wanted it. I even put an ad on craigslist. If you report it lost or stolen you could always "find it again" and they can reverse the bad ESN. My cousin bought a bad ESN phone from ebay. Verizon ended up calling the original owner and he went ahead and released it, they made the ESN good again. I don't know all the details but that's what he told me, sometime last year.
Hmm options, how much will it cost? Since the phone has to be sent away and cracked open anyway, buy the digitizer and send it to be jtagged, 2 birds with one stone. It might cost you a little more but you will be golden in the end. Fixed phone and S-off.

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