When I try to connect my Acro S to PC Companion (WiFi), it saya that the config program needs to create a file at the root of my computers drive but that file already exist. Where do I find that file? I've talked to Sony about this and they say that I should try to repair my phone (re-installing the software). This deletes the whole memory, so I won't do it. Any suggestions where I might find this file? I'd be thankful for any help I can get. I've reinstalled PC Companion, that doesn't help. This problem occurred when I earlier today deleted all of my settings (reset).
Thread moved to the Q & A section.
Molleresa said:
When I try to connect my Acro S to PC Companion (WiFi), it saya that the config program needs to create a file at the root of my computers drive but that file already exist. Where do I find that file? I've talked to Sony about this and they say that I should try to repair my phone (re-installing the software). This deletes the whole memory, so I won't do it. Any suggestions where I might find this file? I'd be thankful for any help I can get. I've reinstalled PC Companion, that doesn't help. This problem occurred when I earlier today deleted all of my settings (reset).
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Click to collapse
You've mentioned that you don't want to reinstall the software because it deletes the whole memory(false), but the problem started after you deleted all of your settings. Let me explain you what PC Companion actually does and means by wiping/erasing memory: it actually only erases the phone settings + user data(Contacts, Messages, App Data like savegames or options, Accounts, Music Playlists, Groups, wipes all apps installed) so it doesn't really wipes the entire memory, only the phone and data. Your music, videos, photos and other files and folder that you see as "Internal Memory" when you connect the phone to the computer are still kept, until you select to format/wipe/erase internal storage(pretending you don't have a SD Card, only files and things stored in the internal memory). At least this is for Xperia S, and as far as I know Acro S has too an internal memory of about 11 GB user-available beside the SD Card slot.
steryman said:
You've mentioned that you don't want to reinstall the software because it deletes the whole memory(false), but the problem started after you deleted all of your settings. Let me explain you what PC Companion actually does and means by wiping/erasing memory: it actually only erases the phone settings + user data(Contacts, Messages, App Data like savegames or options, Accounts, Music Playlists, Groups, wipes all apps installed) so it doesn't really wipes the entire memory, only the phone and data. Your music, videos, photos and other files and folder that you see as "Internal Memory" when you connect the phone to the computer are still kept, until you select to format/wipe/erase internal storage(pretending you don't have a SD Card, only files and things stored in the internal memory). At least this is for Xperia S, and as far as I know Acro S has too an internal memory of about 11 GB user-available beside the SD Card slot.
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Click to collapse
I know, but I don't feel like setting up everything again, I've already done that today. The problem is where the file is located. The popup window says it's located at the root of my drive, so I navigate to C:\ and find nothing that's not supposed to be there. I thought anybody would know where it's located? :\
You need to write down the entire path listed on the error message so you can successfully navigate to the correct file.
Sent from my LT26i using xda premium
augie7107 said:
You need to write down the entire path listed on the error message so you can successfully navigate to the correct file.
Sent from my LT26i using xda premium
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Click to collapse
But the error message doesn't say any path, only that there's a file that I need to delete.
Related
My sister recently did a factory reset on her Xperia X10 mini.
Ever since the reset her phone keeps saying that the Sdcard is unavailable
I have tried the card in other phones and they say the same.
I connected to pc as mass storage and the folders where like this.
Is the card beyond repair as she has all her pictures on it?
Is there any way to recover the pics?
Thanks
Have you tried backing up everything on the SD card and then re-format it?
Sent from my U20i using xda premium
Are the data also corrupt or do they only have strange names?
If they aren't corrupt you can search for the pictures on the SD card and take them off there
it keeps saying error everytime i try opening a folder or file so im assuming its all corrupted.
All the file names have changed aswell as they were all basic folder names eg pics, music, dcim, bluetooth.
As you can see from pics that is no longer the case.
Thanks
dm140209 said:
it keeps saying error everytime i try opening a folder or file so im assuming its all corrupted.
All the file names have changed aswell as they were all basic folder names eg pics, music, dcim, bluetooth.
As you can see from pics that is no longer the case.
Thanks
Click to expand...
Click to collapse
I guess then the best is to do what andy_dunlop said: "backing up everything on the SD card and then re-format it".
You might can try as last shot to install a application to recover corrupted files.
For example: http://download.cnet.com/1770-20_4-...Name=platform=Windows&filter=platform=Windows
Although I have less experience with that so do on own risk.
After upgrading to ICS, some of my apps stopped to work. At first I tought the problem is with how ICS handles external_sd folder on internal memory. Than I noticed that I cant copy anything from my PC to Phone via cable. Strange thing is that I can copy via kiss air. So, I am in doubt where could be the problem:
1) ICS ?
2) Cable ?
3) Phone memory ?
4) Phone usb jack ?
Since I don't have second cable with me, I ll have to investigate after few days, but would like to hear your opinions. I just tried - copying from phone to pc via cable works fine. Last evening I updated Kies on last version. Also, I formated usb of the phone - no change - still can't copy anything on the phone.
***
Update - now it seems that I can't copy anything on usbStorage folder only !!!
***
Thanks in advance.
Zile
do a factory reset and install phone drivers fresh ...
So, situation is like this:
even on the phone, I cant copy anything in folder usbstorage. So, it looks like internal usb is damaged ? Also, what is strange, I CAN copy a lot of data on the phone, but note in folder USBSTORAGE or, for example external_sd (i don't have real sd card), which is probably internally made in usbstorage folder ?!? But I can copy more than one gig of data from pc to phone, and when I go to settings of the phone, I see that amount of free usb memory is decreasing, and internal phone memory is same.
very strange.
Looking for your answers.
Zile
Stop copying things to the usbStorage folder. It is only for USB OTG.
As said above try reading the basics first from the stickies .
jje
My Igo stopped working. All the data was stored in external_sd. Now, when i try to reinstall, simple it doesnt wotk again. So thats the main reason i wanted to access these folders. On Gb everything worked fine. Now on Ics - not.
Sent from my GT-I9100 using XDA
zilez2003 said:
I CAN copy a lot of data on the phone, but note in folder USBSTORAGE or, for example external_sd (i don't have real sd card)
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Click to collapse
zilez2003 said:
My Igo stopped working. All the data was stored in external_sd
Click to expand...
Click to collapse
I've highlighted another problem for you.
Just to clear some things: I didn't have real sd cart. I suppose that becasue of missing sd card, some of the software i use on GB was making folder external_sd somewhere on internal memory of my SGSII - probably software is design to work that way. Folder external_sd could be seen using es file explorer, but not with default file manager. Also, on GB, I was able to copy files on folder usbstorage. On ICS - not any more. I admit i am not expert for android, but i aks: why on GB it was OK to copy files in this folder, now it isn't any more with ICS ? It makes me think that something is wrong with my phone. Or with ICS ? If this folder was provided to be just for "USB OTG" (whatever it means) - why I was alloud (as common user) to copy files in it while using GB ? I don't want to be software geek, I want to use my phone in the consistent way. Imagine that you have a PC, and on winxp you can copy files in folder MyDocuments, and for example on Windows7 you cant any more becasue iyt is now only for "DOC OTG". And, just to inform you - problem solved. I had to make folder on root of internal memory. After that software recognized it a put everythig in it.
I have a big problem..
On the internal SD there's the folder Android/Data - there's another folder that I can't delete.
Reason I want to delete it is the fact, that there's something wrong with one of the cache folders.
Properties shows me size of 64.7GB (!!!!!) and there are some files with cryptic data names in it...
I tried everything: Root Explorer (phone is rooted with Wanamlite 4.1.2, v14.1), Formating USB Storage, Access from Recovery...
No way to get rid of this funny folder that is 5 times bigger than USB storage actually is
Any idea what I could do?
Thank you for your help.
Ralph
I think this is a bug.... Do you have more than 70gb on the phone? How can you have a 67gb folder on the phone?
Use Clean Master (free on the Market) to clear space. Don't go deleting files/folders that seem large.
Sent from my digital submersible hovercraft.
f-r said:
I think this is a bug.... Do you have more than 70gb on the phone? How can you have a 67gb folder on the phone?
Use Clean Master (free on the Market) to clear space. Don't go deleting files/folders that seem large.
Sent from my digital submersible hovercraft.
Click to expand...
Click to collapse
Hi - yes it is a bug - 67GB are impossible - the folder is on the internal SD (12GB space if empty).
Problem is that this folder "influences" phone functionality...from time to time my phone tells me that I don't have space left on the internal SD Card..At the same time Storage-Manager tells me that there are 7GB left..
After a Reboot phone works normal until this buggy folder is accessed by the system..then again "no space"..
That's why I would like to deleted the cache folder. But folder can't be deleted...I tried everything..just "format emmc" from recovery is left.
Any idea how I can access the folder an delete?
Also have the same problem. Tried formatting emmc and its still there. Everything works fine i just cant remove this folder.
Sent from my GT-I9100 using Tapatalk 2
xtc399 said:
I have a big problem..
On the internal SD there's the folder Android/Data - there's another folder that I can't delete.
Reason I want to delete it is the fact, that there's something wrong with one of the cache folders.
Properties shows me size of 64.7GB (!!!!!) and there are some files with cryptic data names in it...
I tried everything: Root Explorer (phone is rooted with Wanamlite 4.1.2, v14.1), Formating USB Storage, Access from Recovery...
No way to get rid of this funny folder that is 5 times bigger than USB storage actually is
Any idea what I could do?
Thank you for your help.
Ralph
Click to expand...
Click to collapse
Same here, unable to delete those sub-folder, no solution found yet...
Any Solution
richard_tsang said:
Same here, unable to delete those sub-folder, no solution found yet...
Click to expand...
Click to collapse
Did you guys get any solution to this problem? I am having same issue, Formatted the phone still the same problem.
Try this
*#9900#
Option 2
And then try deleting it
Sent from my GT-I9100 using xda premium
piyushsangawat said:
Did you guys get any solution to this problem? I am having same issue, Formatted the phone still the same problem.
Click to expand...
Click to collapse
Same problem here, anyone with any clues? Even tried formatting the entire data partition in recovery, still no joy.
It has been preventing me from installing a certain app, as the undeletable folder relates to a previous installation of it. I have been able to rename it however, and that's enough to get the app to reinstall.
Still got that annoying folder though!!
vishal11in said:
Try this
*#9900#
Option 2
And then try deleting it
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Didn't work for me, invalid code or something.
Sent from my XT1033 using Tapatalk
Didn't work for me, invalid code or something.
Sent from my XT1033 using Tapatalk[/QUOTE]
that is because you rom is missing factory test file.
My SGS2 has a variety of issues. Typical bootsequence: phone boots without mounting external sdcard. Writing permissions to internal sd works only after ~20% of the reboots. I mount external sd manually through menu option. After this step writing permissions to internal sd never works.
I used the app DiskUsage and noticed that a particular folder had files occupying tens of gigabytes. The folder was: /storage/sdcard0/android/data/com.ideashower.readitlater.pro/files/ril_offline/ril_assets/cdn3.sbnation.com/entry_photo_images , which belongs to the Pocket application.
(While scanning, the app goes to ~460% and warns that the filesystem might be cyclic or something similar.)
I already tried this and it didn't work:
delete folder/its files with ES File Explorer
delete folder with terminal (having superuser access)
delete folder via adb
I always got an error message saying I only have read access to these files. Changing the permissions doesn't work with either adb or superuser terminal. (This particular lack of permissions for these files is not the same as the lack of writing permissions to the whole sdcard.)
I did however just now regain writing permission to internal sdcard by freezing the Pocket app with Titanium backup (equivalent to uninstalling). This was inspired by the post by xtc399 above saying that
After a Reboot phone works normal until this buggy folder is accessed by the system
Click to expand...
Click to collapse
. I have also read somewhere else that the existence of folder(s) with tons of files creates the problem with writing permissions to internal sdcard, and my Pocket read-list is huge thereby downloading very many files to android/data/.
The big files are still there. Could it be a hardware problem in the memory? And it seems related to the permission issue on internal sdcard.
I had the same problem: I could not open the gallery and other apps due to insufficient space. On my 16 GB USB memory, I also found huge files (412 GB) that belonged to the Pocket app (former Read It Later), with cryptic file names. The path was: sdcard0/android/data/com.ideashower.readitlater.pro/files/ril_offline/ril_assets/...
I tried deleting the files and formatting the USB storage - unfortunately without success, as you all described. Then I found this solution which solved the problem:
https://marcowue.wordpress.com/2013/10/17/howto-korrupten-internen-speicher-sdcard-unter-android-fixen/
Following the instructions (in german language), i successfully used adb and the partitioning tool parted to reset the partion. The reason was a corrupt file system, which forced the USB storage into a read-only mode. To solve this issue, you will need a rooted device.
Hi
I accidently deletede all files on internal storage, when trying to setup DropSync. My mistake. Wanted to sync a Dropbox folder til internal storage, but had it set to sync from Dropbox to internal storage root. Well, all files are gone, except the folders synced from Sropbox and the Android folder.
My question is, how do I recover the files that resided on the internal storage. I have only used my phone fore some days, and didn't have any data (of my knowledge) on the internal storage, that I've put there. A don't mind doing a factory reset of the phone, if this means that the internal storage will be build up again to a normal state. I have no idea whether the files are necessary or not, and the phone seems to work fine. Since I've synced other files to the internal storage, I guess a recorvery is waste of time. Haven't found an aswear to whether a factory recovery would rebuild the internal storage. Hope someone here can answer my question.
Best regards
Frank
Did you delete internal SD then just restored but if you deleted system file / with no root, I can't help you.Find your phone's forum online they will be able to help if anyone can.
lamike said:
Did you delete internal SD then just restored but if you deleted system file / with no root, I can't help you.Find your phone's forum online they will be able to help if anyone can.
Click to expand...
Click to collapse
Hi lamike
Thankz for your reply. I'll be more specific, since I forgot this.
I'm on a non-rooted Sony Xperia Z3 running Android 4.4.4.
I installed DropSync to sync folders between my Dropbox and the internal storage. I set up sync from Dropbox to Internal storage, which resulted in only (first) the folders from my Dropbox appearing on internal storage. My mistake was not syncing to at dedicated folder on the internal storage, instead of the root. Then the folder "Android" appeared, and others has show up in the time after the sync. I've had my handset turned off to, which also returned some folders I could recognize. Funny thing is, that when I connected the handset to my PC, I could see the folders, that was gone when browsing with file explorer tool on handset. Weird. Tried to copy all folders, but was only able to copy a few.
Will a factory reset rebuild the folder/file structure on the internal storage back to as when recieved from the factory? As mentioned before, I havn't placed files (only some ringtones) on the internal storage, so I don't think I'll be missing anything.
How does the internal storage work? Are there files residing here, that the system depends on, and which needs to be recreated? Since I did the sync, and new files has been placed on the internal storage, I think a restore might be out of scope, or what? Again, if I can restore the files, by doing a factory reset, I'll just do that. Only used the handset a couple of days.
Best regards
Frank
Well, I went ahead and tried doing a factory reset. From reading several posts, I thought the phone would be brought back to original state, as when I turned it on the first time. But that wasn't the case. Files that was placed on the internal storage by me, still resided there after the reset, which astounded me. I thougt everything was wiped when doing the factory reset. This means that I manually have to delete files, when wiping the phone, or what? Also, original files from Sony wasn't present/recreated after the factory reset, like sample pictures and videos. Are they not recreatable? Isn't it indeed possible to recreate the phone to it's original state, as the factory reset claim to do? If the factory reset claims to reset your phone to the state you recieved it in from the factory, then I'm truly scared, since old data would reside in the internal memory, on phones that I've wiped and sold.
Edit: Ohh, just found out, that a tick should be set, when doing the factory reset for erasing data on the internal storage. Missed that. Trying to factory reset the phone again later today, and see what happends.
Edit 2: Well, did the factory reset again with the tick set. Didn't recreate the original files placed on the internal storage by Sony.
Br
Frank
Contacted Sony Support today. They suggested running a repair through PC Companion (PC software). Tried it, and also tried updating through PC Companion. Same result. Took contact again, and was now told that, it's not possible to restore files like sample pictures and videos, unless I send it to a local service center. Since non important files has been removed, needed by the system (also confirmed by Sony Support), I'm clear to start using the phone. Happy days. Hope I don't f*** up the phone again like that, doh.
Hi, I'm in desperate need of help, please.
I'm using SGS2. Several months ago my device suddenly started acting weird, thumbnails in gallery didn't load, apps didn't refresh (instagram, facebook etc.)... Rebooting would help but only for a certain amount of time, until it suddenly started to happen again. I realised the internal SD card simply becomes read-only randomly, but I didn't know why. I made peace with it since I'm not a big smartphone user.
Anyhow, today I went through my phone files and saw that several cache folders were oddly big, so I deleted a ****load of files, and then(!!) that one folder would not delete... So I clicked it and saw a bunch of gibberish files that do not want to get deleted.
I tried SD Maid app, but the thing is, once I browse to that specific corrupt folder the SD card goes crazy and becomes read-only, so basically at that moment I realised that folder is what's making the phone act like this.
Connecting it to PC and deleting doesn't work either. Renaming the files doesn't work. Copy/paste does work but is useless. Factory reset/installing new ROM/kernel/whatever doesn't work either. The files will still be there, I've tried.
Anything, please?
Format sdcard.
Out of phone in PC slot if available.
Sent from my HUAWEI Y536A1 using XDA Free mobile app
I'm sorry if I was unclear. I'm talking about the internal SD card... not an external one.
yellowjellow said:
I'm sorry if I was unclear. I'm talking about the internal SD card... not an external one.
Click to expand...
Click to collapse
Oohhh. Eek...umm I have to Google that one.
Give me a few.
Sent from my HUAWEI Y536A1 using XDA Free mobile app
I tried to google it... I found too many entries that did not exactly give me precise directions to "format internal sdcard". If you have a link it'd be great.
Just to remind you, trying to delete that folder with all of its files through PC does not work. ES file explorer/SD Maid etc. don't work either. I've tried formatting /data /system and every single thing possible in recovery mode.
There is no escape from formatting the entire phone? Either way I'd love a link to directions or something helpful...