[Q] Can someone help me PLEASE? - Galaxy S III Q&A, Help & Troubleshooting

Hello! I have a Samsung Galaxy SIII (Gt-i9300). I had no problems with it, until i installed Android 4.1.1. Now, i have some problems. These are:
1) The weather widget doesn't find my location (even when connected to the internet and with GPS turned on);
2) Sometimes my phone book shows me all the contacts from the phone (in this order: SIM, Phone, Google) and i can't change it from the settings ("contacts to display" or "customize..."). I can change it ONLY if i RESET the device.
Can someone help me solve these problems? Thank you!

Factory reset
Reflash firmware .
Wait for JB to be released for your phone .
Or return to a service centre .
jje

Related

[Q] No phone/sms, data ok and IMEI ok

Hello,
After searching about 10 pages & search engine i haven't find exactly same problem as mine but i think i'm not the only one who had this problem...
I saw that all guys having same problem as me have an IMEI problem with a file on /efs, which is not my case for the IMEI
Problem : no phone, no sms, all data is OK. is someone calls me it rings busy.
Here's what i tried
- My SIM on another S2 = everything OK, the other S2 sim on my phone gives same problem.
- Many ROMs official or non official (also a release using pit+pda+phone+csc), without solving my problem
- Using the appli GSII_Repair but i can' t download (message appears 2mins after click on install, from PC or from market)
- Phone is operator free and with no signal problem.
- At the moment i just put an official rom (nothing more) with baseband i9100xxki3, kernel 2.6.35.[email protected] #2, Version number gingerbread.xxki3. Network State=Connected, IMEI= same as behind battery, IMEISV=01
I bought the phone to someone living 150km from me and when i wanted to test it...i locked my SIM (and no puk code with me) so i bought it for not having done the 300km for nothing...and i can't use it since a week i'm trying & reading things everywhere on the net but i think here is the best place, great members, great place, and great roms i used on my HD2 before the USB connector broke. The guy to wich i bought the phone kept it a month and have no idea to what has been done the phone
So help needed....Thanks
Stal_076 said:
Hello,
After searching about 10 pages & search engine i haven't find exactly same problem as mine but i think i'm not the only one who had this problem...
I saw that all guys having same problem as me have an IMEI problem with a file on /efs, which is not my case for the IMEI
Problem : no phone, no sms, all data is OK. is someone calls me it rings busy.
Here's what i tried
- My SIM on another S2 = everything OK, the other S2 sim on my phone gives same problem.
- Many ROMs official or non official (also a release using pit+pda+phone+csc), without solving my problem
- Using the appli GSII_Repair but i can' t download (message appears 2mins after click on install, from PC or from market)
- Phone is operator free and with no signal problem.
- At the moment i just put an official rom (nothing more) with baseband i9100xxki3, kernel [email protected] #2, Version number gingerbread.xxki3. Network State=Connected, IMEI= same as behind battery, IMEISV=01
I bought the phone to someone living 150km from me and when i wanted to test it...i locked my SIM (and no puk code with me) so i bought it for not having done the 300km for nothing...and i can't use it since a week i'm trying & reading things everywhere on the net but i think here is the best place, great members, great place, and great roms i used on my HD2 before the USB connector broke. The guy to wich i bought the phone kept it a month and have no idea to what has been done the phone
So help needed....Thanks
Click to expand...
Click to collapse
Have you already tried to do a factory reset?
Shut down the phone, reboot into recovery mode (Volume UP + Home + Power, hold the keys until the recovery menu appears), choose factory reset and then reboot the phone.
If that does not help, you could try to flash a newer stock ROM, such as XWKJ3.
Have a look at Intratech's Official Firmware thread here => http://forum.xda-developers.com/showthread.php?t=1075278
If that does not help either, it could be a hardware issue.
Hope that it is not.
Good luck !
I already have done both, and i just have done the 2 things again just in cas
Factory reset => still having problem
XWKJ3 => i'm getting permanently a message like com.android.phone crashed, i now remember why i changed for an older ROM
Sounds like flashing many roms syndrome .
Also the no no of using PIT files .
Suggestion
Download full stock rom .
Backup all data .
Go to recovery Mounts and storage Format > Cache System Data > SD Card .
No boot now clean empty phone .
Download mode and via Odin flash stock rom .
Test if still faulty return under warranty .
jje
I dont want to be a negative ned and throw a spanner in the works here but if the IMEI is intact and the phone was bought second hand(and no offence with what im about to say) but is it possible that the IMEI has been blocked cos yourve unknowingly bought a stolen phoneIt just seems strange that only calls and sms are blocked with the IMEI no being changed.Sorry if ive miss understood the question.No offence intended.

[Q] wifi not scanning networks

i recently flashed my phone with dozens of firmwares nothing could help me (My wifi cant scan any of the networks). i am currently using XXKE7 and rooted my phone with CF-root v4.0 . i read some posts about wifi conf files needed and i dont know how to do it. can anybody help me with this
Thank you
One wipe phone and flash a stock GB rom and test WIfI PROBLEMS THEN ITS HARDWARE RETURN TO SERVICE .
jje
sammy
thank you for the reply, tried flashing it have given to to sammy's service centre. I will get the phone by today evening , had to sign a dead approval certificate as the phone is not from my country.... hoping this issue is resolved inshallah

[Q] screen auto turning on :(

Hello to everybody,
I am new user of a galaxy s2 which I byied used, .
During the last days, I've noticed that the screen sometimes turns on without any obvious reason to me. After 2 or 3 seconds it turns off and so on.
During these same days, after some calls, I get a notification fot "vingo" to have access to some of my phones hardware, which I decline.
My phone has the ics 4.03 version of android, and specifically the polish one (I live in Greece)
my kernel version is 3.0.15-Ι9100XXLPS-CL294511 [email protected] #3 .
any advice ?
since my phone runs a polish firmware, it has already been rooted ?
and if yes,could/should I return it somehow to the previous version of android GingerBread ?
or is there a way apart from reset to default values,to eliminate this problem ?
thanks in advance for any answer.
this is probebly due to some backgrond data /apps,
factory reset is the sysmplest way,
backup with Titanium and reset
restore apps only one by one monitoring the issue....

Network Problems after upgrading to ICS

In summary I have upgraded to ICS (Official), but am unable to connect to my carrier network and some of the OS seems missing; If I long press my power button I don't get the device menu, it just turns off.
Full details:
I am on a South African network, and the ROM shipped with my device is I9100XWKI4_I9100OJCKI1_XFA. I downloaded two variants of the new ICS ROM from link;XWLP7 & XXLPQ and I downloaded the latest Odin.
From there I followed these instructions:
Extract the firmware
Open the included Odin
Put your device in Recovery MODE (Home + Volume up + Power)
Wipe Data/Factory reset
Wipe Cache
Take Out Your battery & put it back in
Put your device into Download MODE (Home + Volume Down + Power)
Click PDA and select *.tar.md5
Then finally click START!
On both ROMs, following the PASS message my phone rebooted, and everything starts up perfectly; Applications get installed and so on. Only one big problem, I can not connect to a carrier network (The OS also never prompts me to unlock my SIM card). When I bring down my network menu (swipe down) it says Emergency Calls Only. I then figured I would try and manually select a carrier network, so I went and scanned for networks and selected Vodacom. I then get an error message saying "Error cannot connect". I also don't seem to have access to the menu one gets when holding down the power button, if I hold it down the device shuts down; no silent, power off, etc menu.
This happens with both of the rom variants I have. After trying everything in my limited knowledge I gave up, found and downloaded the old I9100XWKI4_I9100OJCKI1_XFA rom. I am now back on that rom and everything is working fine.
I have also tried following these steps: link
Except I restore factory settings and wipe cache before deploying the ROM. I then sought the help of a fellow Droid user from the South African forums, who suggested that I flash onto the old Dutch firmware (GT-I9100_XEN_I9100XWKJ3_I9100XENKJ1_I9100XXKI4). After confirming it worked and I could get onto the network, I took the SIM out and did a proper firmware upgrade via KIES. The upgrade went in without any issue, BUT after the upgrade the problem was still there; no carrier network, no power button menu.
After further fiddling I figured that the OS not asking for my SIM PIN must be one of the causes of my issue, so I went to my settings and turned SIM security off and on. After doing so, suddenly the device hopped onto my carrier network. This did not solve the issue though, as I have to do this after every reboot.
I have checked to ensure my IMEI number is fine, and it is 100%. When I flashed to the XEO version, I could get into the *#272* menu and change my CSC. After doing so, problem was still there.
I am now totally confused as to what on earth could be causing the issue, especially considering other people on the same device with the same carrier seem to be able to flash without hassle - does anyone have any suggestions, or ideas? Come on XDA!
Try checking the efs\imei folder to see if the keystr file is there. If its not, make one with the value 1. Search the q and a forum for more info
Can this be done without rooting my phone?
EDIT: Required rooting. Was the missing "keystr" file in my EFS/IMEI directory (link)
Hello guys ,
Please help me .. i installed ICS from Kies . b4 i was in Gingerbread 2.3.6 .... after installing ICS.. i cud not make phone calls ... it says Not registered on Network... what is solution ? pl help me
grajesh83 said:
Hello guys ,
Please help me .. i installed ICS from Kies . b4 i was in Gingerbread 2.3.6 .... after installing ICS.. i cud not make phone calls ... it says Not registered on Network... what is solution ? pl help me
Click to expand...
Click to collapse
Dial *#06# and tell wat u c
Peace
Hit Thanks & It will Disappear
Sent from S II Running Fully Modified Official ICS 4.0.4
Next Device: Upcoming Nexus
grajesh83 said:
Hello guys ,
Please help me .. i installed ICS from Kies . b4 i was in Gingerbread 2.3.6 .... after installing ICS.. i cud not make phone calls ... it says Not registered on Network... what is solution ? pl help me
Click to expand...
Click to collapse
Reflash modem through Odin.

Samsung Galaxy S2 doesn't recognize SIM-card anymore

My Samsung Galaxy S2 doesn't recognize my SIM-card anymore. I can't make calls or use (3G) internet.
Problems started after my phone was unresponsive while trying to pick up an incoming phone call. I had this before, but this time I shut down my phone with the power button. I can't make phone calls ever since or use (3G) internet. At first I could use wifi, but after a hard reset to factory defaults and a cache wipe I couldn't use wifi either.
If I look under 'About the Phone ... Status' (not completely sure what the English version exactly reads) it does not show the IMEI or IMEISV, nor the Wi-Fi MAC-address, nor the Bluetooth-address. The Wi-Fi MAC-address was shown before the reset to factory defaults.
I can't access my phone with (the freshly installed newest version of) Kies, although the 3 drivers install correctly (under Windows 7) when attaching my phone to my PC. I can access the phone via USB (and Windows Media Player).
I tried 2 other SIM-cards. They had the same problem. My own SIM-card works in another (older Nokia / non Smart) phone in the sense that I can make phone calls with it.
My phone has not been rooted.
Android version: 2.3.5.
Any help and solutions to this problem are much appreciated!
GvDam said:
My Samsung Galaxy S2 doesn't recognize my SIM-card anymore. I can't make calls or use (3G) internet.
Problems started after my phone was unresponsive while trying to pick up an incoming phone call. I had this before, but this time I shut down my phone with the power button. I can't make phone calls ever since or use (3G) internet. At first I could use wifi, but after a hard reset to factory defaults and a cache wipe I couldn't use wifi either.
If I look under 'About the Phone ... Status' (not completely sure what the English version exactly reads) it does not show the IMEI or IMEISV, nor the Wi-Fi MAC-address, nor the Bluetooth-address. The Wi-Fi MAC-address was shown before the reset to factory defaults.
I can't access my phone with (the freshly installed newest version of) Kies, although the 3 drivers install correctly (under Windows 7) when attaching my phone to my PC. I can access the phone via USB (and Windows Media Player).
I tried 2 other SIM-cards. They had the same problem. My own SIM-card works in another (older Nokia / non Smart) phone in the sense that I can make phone calls with it.
My phone has not been rooted.
Android version: 2.3.5.
Any help and solutions to this problem are much appreciated!
Click to expand...
Click to collapse
You can hope that it isn't a hardware problem and try to Root your phone and flash a custom ROM and see if the problem still is there.
Cleaning the SIM slot maybe is also worth a try.

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