So, after cracking my digitizer a few wks ago- I decided to drop the 65 bucks to have my digitizer professionally replaced. This is the first time I've ever had one replaced. Last few days I've noticed things like random screen unresponsiveness and capacative buttons not working until phone is put to sleep and woke back up. Do these seem like side effects of this being a botched repair job? At first I thought it was the rom I was on, but I switched back to sense, and now it's still doing it. Totally random, sometimes I can go hours without it screwing up.
Hag77 said:
So, after cracking my digitizer a few wks ago- I decided to drop the 65 bucks to have my digitizer professionally replaced. This is the first time I've ever had one replaced. Last few days I've noticed things like random screen unresponsiveness and capacative buttons not working until phone is put to sleep and woke back up. Do these seem like side effects of this being a botched repair job? At first I thought it was the rom I was on, but I switched back to sense, and now it's still doing it. Totally random, sometimes I can go hours without it screwing up.
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sounds like its not getting a good enough ground and hence the spottyness. i would take it back to who did it for you and have them fix it.
Hag77 said:
So, after cracking my digitizer a few wks ago- I decided to drop the 65 bucks to have my digitizer professionally replaced. This is the first time I've ever had one replaced. Last few days I've noticed things like random screen unresponsiveness and capacative buttons not working until phone is put to sleep and woke back up. Do these seem like side effects of this being a botched repair job? At first I thought it was the rom I was on, but I switched back to sense, and now it's still doing it. Totally random, sometimes I can go hours without it screwing up.
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Click to collapse
I had similar issues on my Asus Transformer after I took it apart and put it back together. It ended up being simple: the ribbon cable going from the digitizer to the main board was seated slightly crooked, causing it to occasionally malfunction from either poor contact or shorting two neighboring pins every now and then. Re-seating the ribbon cable into the connector seemed to fix the issue.
It seems likely that whatever is causing your issue would be a similar connection problem between the digitizer and the board. It is also possible that the replacement digitizer is simply defective. Either way, sounds like you need to talk to the company that replaced it for you and see what they can do to fix it.
a.mcdear said:
I had similar issues on my Asus Transformer after I took it apart and put it back together. It ended up being simple: the ribbon cable going from the digitizer to the main board was seated slightly crooked, causing it to occasionally malfunction from either poor contact or shorting two neighboring pins every now and then. Re-seating the ribbon cable into the connector seemed to fix the issue.
It seems likely that whatever is causing your issue would be a similar connection problem between the digitizer and the board. It is also possible that the replacement digitizer is simply defective. Either way, sounds like you need to talk to the company that replaced it for you and see what they can do to fix it.
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Thanks for the replies. I talked to them, and get this.. They're ordering me another rezound.. I guess it's such a PITA for him to take back apart, that he'd rather just eat the charge of a new phone (at least it better f'ing be new!).. Supposed to be in on weds.. Didn't I read somewhere that they were out of rezounds?
Hag77 said:
Thanks for the replies. I talked to them, and get this.. They're ordering me another rezound.. I guess it's such a PITA for him to take back apart, that he'd rather just eat the charge of a new phone (at least it better f'ing be new!).. Supposed to be in on weds.. Didn't I read somewhere that they were out of rezounds?
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that was a temp thing for VZW returns. they have a bunch now. lol
So now that I know I'm going to have a new rezound tomorrow- I'm re-doing my homework on getting it unlocked/s-off.. The jbear instructions have d/l's for ics leak fw, do I really have to be on that leak, or does it work if I immediately ruu to the latest 4.03.605.2 and install a custom rom w/ root?
Related
well i have an odd problem, one one section of my screen doesn't pick up touches, only the area where the "C" is on the keyboard...its annoying due to thats where the OK buttons are...
i can still navigate sense i can use the track ball..
anyone else have this issue, or something similar?
Try wiping back to factory if stock or reflash the rom if rooted?
I had a weird issue with the touch screen on condemned 18.3 where on the lockscreen trying to drawdown the slider and then draw the pattern, it would freak out and glitch and not follow my finger at all and take several tries to get the pattern correct.
I then wiped and flashed the latest 4.0 GSB and haven't had any issues since.
That's not quite a touch screen failure as yours is, but I thought it would help as an example as something gone wrong and how I was able to remedy it.
i've tried flashing a few different roms, went from cs18.3 to a 2.1 sense rom, back to the latest gsb. it appears its must be a problem with the digitizer...
really sucks, i have to wait to april to upgrade this phone...
might be on craigslist looking for a cheap droid 1...
Ah man, that's unfortunate. Probably wouldn't be worth it to try to replace the screen/digitizer either. Yeah, that's probably your best bet, looking to get another phone. That's how I got my Eris, from craigslist. Great way to go about doing so.
Good luck to ya.
I actually have the same problem and something leads me to believe that an update is causing this. I had it bad a few weeks ago (can't press C, V or X - though I can swipe to the keys sometimes) and then I got a few market updates for Handcent, SuperUser, and something else which then cleared it up for a few days. Then I got more updates and it's back to the failing keyboard!
I really don't know how to pin point it and I haven't done any resetting or testing yet, but I have like gut feeling something is wrong with the software, not the touchscreen since someone else is having this problem.
Mine has been failing little by little. Im now down to the top right corner, bottom left, and bottom middle not responding. It hard to even get the apps drawer to open. It all started with the letter C with me too. Just gets worse.
****, my whole qwerty row doesn't work, neither does the trackball. Upgraded to a SGS2, but I still tinker with the ol' eris.
mine moved, it started working fine for a few days, then just a smaller section to the left of C doesn't work, only really effects when i have an "OK" to press...but track ball still works and typing is so much easier now.
my wife thinks its because i dropped my phone that it started working again
I know this thread is a couple of months old, but...
There's an area on mine at the top right below the notification pull-down that appears to be dead. I'm thinking it's because I've dropped it about 10 times, but nothing looks wrong with the screen otherwise. I've thought about buying a replacement screen for about 15 bucks, but I'll be able to upgrade at the end of March, so I'm really just thinking about holding off (though if the new screen/digitizer worked, it'd make for a good mp3 player with the wifi script).
Digitizer is going bad. Same exact problem happened to mine. I replaced it myself and it works perfect. I found how to videos on youtube and bought a digitizer for about $37 online. Only took a half hour to tear apart and replace. On the difficulty level, I'd give it a 6 or 7.
MBL85 said:
Digitizer is going bad. Same exact problem happened to mine. I replaced it myself and it works perfect. I found how to videos on youtube and bought a digitizer for about $37 online. Only took a half hour to tear apart and replace. On the difficulty level, I'd give it a 6 or 7.
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YMMV.
Someone gave me an Eris that had digitizer problems along the lower left side of the screen (in portrait orientation). I bought a replacement digitizer ($22 iirc), installed it, and it worked perfectly - for about the first 30 minutes. Then, the problem re-appeared in exactly the same location with the new digitizer.
Same behavior for a variety of stock or developer ROMs, so highly doubtful that it was a "software problem". Very very odd - the chip that does the capacitive sensing is on the flex circuit attached to the digitizer, so it gets replaced when you replace the digitizer; I suppose that the signals that come off the mini-connector between the digitizer assembly and the phone's mobo are only power, ground, and I2C signals.
But there you go; taken all those observations together, I'd suspect that I had a problem on the phone's motherboard which was thermally dependent.
Despite my (negative) experience, the odds are still in favor that a digitizer replacement will fix the problem; but there is an outside chance that it won't.
just sayin',
bftb0
I made another post explaining that my phone will turn off by itself randomly and then today I had something very unusual happen. it was charging in my car, then suddenly stopped charging even(was at 62%). I unplugged it & plugged it back in then suddenly the screen glitched out and went black(but the power light was still on). The phone was unresponsive so I unplugged it and pulled the battery. I waited a bit & put the battery back and then it turned on normally. Once it was up though, the bottom left corner of the screen was super bright and looked like it had fluid behind the screen. I freaked out and pulled the battery again. I then took the phone apart and found it was completely dry and no water damage indicators. I sprayed it all down with canned air and put it back together but it still has that issue in the bottom corner(although the screen is still operating fine).
whatever that problem is, it takes up more then enough of the screen to bother anyone + is still doing the random power offs. I do not have insurance + with the S-OFF and the void sticker now removed from the screw I doubt Verizon will do anything. I'm sure it will be over $100 to fix this(just not sure how much more), so would it be worth it to fix this or just buy another phone off of craigslist?
Call Verizon and tell them about your problem. have them send you a replacement as it is still under warranty. When you get the new one CAREFULLY remove the void sticker (heat it up, hair dryer, lighter, whatever you have lying around that can do it) from the replacement, and put it on the one you are sending back.
g00s3y said:
Call Verizon and tell them about your problem. have them send you a replacement as it is still under warranty. When you get the new one CAREFULLY remove the void sticker (heat it up, hair dryer, lighter, whatever you have lying around that can do it) from the replacement, and put it on the one you are sending back.
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Unfortunately, since I traded my old phone for this Thunderbolt they(Verizon) told me it is no longer under a warrenty. Instead, they offered to send me a new Thunderbolt in the mail for $250.... I then asked about the Bionic and was told they'd give me a new Bionic for $300. I'm debating what to do now.
p.s. a local cell phone shop said they could fix my phone for $140 but couldn't guarantee if the buttons at the bottom of my phone would light up again or not.
Do you mean you already have a replacement Tbolt? If so I think you only get a 90 day warranty on those.
Stratejaket said:
Do you mean you already have a replacement Tbolt? If so I think you only get a 90 day warranty on those.
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well, i got my original TB when i signed up with Verizon. i took it back within the 30 day period and exchanged it for an Incredible 2... some time later i traded the Incredible 2 with someone for this TB.
so more or less, yes... replacement of sorts. i explained this to the verizon rep(who apparently already knew).
This seems to be more of a software issue than a hardware issue. I'm thinking it might have something to do with the kernel as well but I'm not sure...
Anyway the touchscreen on my rooted Evo 3D with hboot 1.50 is acting up. Sometimes it completely freezes up, and other times when I try and press different parts of the screen, like the the app drawer it just doesn't register. When it freezes up it also affects the soft buttons at the bottom of the phone.
I've tried wiping it several times, and I've also tried this across several different roms, even nandroids, and it is still causing problems.
Any ideas on how to fix this?
Try calibrating your screen threw settings to see if that helps.
Locked & Loaded
""shooter on Deck""
laie1472 said:
Try calibrating your screen threw settings to see if that helps.
Locked & Loaded
""shooter on Deck""
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I had that thought too but it still didn't work. I should also mention that the only way to "fix" the screen temporarily is to hit the power button and then hit it again to wake it back up. It usually does the trick... for a little bit. Also sometimes it just goes berserk and start pressing things without me even touching the screen
Are you running any kind of lockscreen program such as widgetlocker? I had similar problems when doing so, all issues stopped when I uninstalled.
ifly4vamerica said:
Are you running any kind of lockscreen program such as widgetlocker? I had similar problems when doing so, all issues stopped when I uninstalled.
Click to expand...
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I wish I was so I could fix it but I'm not.
Sorry man, was stabbin in the dark. good luck.
Think it's the Digitizer...
I have the same problem with an Evo3D hboot 1.5 also. It is rooted (ship s-on) I've had the phone for about 4 months, taken good care of it, and thus thought this bug was a software issue as well...
This is what I've tried:
-Factory Data Reset
-Restore Backup partition to original ROM
-Tried different ROMs (sense3.0, olympian xe, sicksense vX)
-Deleted and reformatted SD card
-Leaving SD card unmounted
It seems to be a popular issue, and after searching the CDMA Development forums I have found at least two other threads on the same topic here:
http://forum.xda-developers.com/showthread.php?t=1398048
http://forum.xda-developers.com/showthread.php?t=1383707
I don't have insurance, and rooting hboot1.5 is not reversible, for it is permanently recorded on the bootloader, so I'm assuming that my local Sprint representative will be of little help in the matter. From what I can find it would seem that our options are limited to:
A.) Replacing the Digitizer/LCD assembly. Looks like this runs between $70-$120. Here is a solid video on YouTube demonstrating how to remove and replace the Digitizer/LCD:
http://www.youtube.com/watch?v=suS34kNNuLo
B.) Replace the Digitizer only. From what I've gathered this is a risky maneuver which is best left to professionals with the *right* equipment, however is a much cheaper option, Digitizers are around $20.
I left a message with a local cell repair shop asking if they could replace the digitizer without a new LCD, and expect a response tomorrow probably.
Unless anybody has found an alternate cause/solution to this problem, which I would be eternally grateful for, looks like hardware replacement is the only solution.
2 questions one are you guys using screen protectors some of them will cause issues crazy ones from random clicking to unresponsive screen . Also are you using your phone out in the cold weather or really humid out ? A cold screen and hot hands will also wig it out.
I have a Zagg screen protector, which Radioshack carries for numerous phones; however it was installed when I bought the phone, four months ago, therefore I cannot imagine it would suddenly be the problem.
Also, the screen glitches at room temperature, at the most unfortunate times.
I just flashed Timat Kernels, with no results....
root3dnoob said:
I have a Zagg screen protector, which Radioshack carries for numerous phones; however it was installed when I bought the phone, four months ago, therefore I cannot imagine it would suddenly be the problem.
Also, the screen glitches at room temperature, at the most unfortunate times.
I just flashed Timat Kernels, with no results....
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I have a zagg on mine I put on no issues for me. How do you carry your phone ? Do you tote it around in your back pocket? Just curious. Some folks have squished there phone sitting on them and messed up the screens. Not sayin you did that . Also folks carry in pocket on hot summer days and sweat gets inside the unit and messes with it.
Also is your phone brand new or a refurbished unit?
The phone is a new unit and I try to be conscious of high-moisture situations, so hopefully that is not to blame. If anything, excessive pressure may have been the cause, from a vacuum-sealed Drycase; but I'm hoping HTC's build quality would withstand such force, which should be minimal compared to being sat on.
Others are experiencing issues with the E3D digitizer, and I'm 90% sure my phone is not misbehaving from physical/moisture damage.
Is there a moisture damage indicator that can confirm/dismiss that theory?
Thanks for the suggestions
root3dnoob said:
The phone is a new unit and I try to be conscious of high-moisture situations, so hopefully that is not to blame. If anything, excessive pressure may have been the cause, from a vacuum-sealed Drycase; but I'm hoping HTC's build quality would withstand such force, which should be minimal compared to being sat on.
Others are experiencing issues with the E3D digitizer, and I'm 90% sure my phone is not misbehaving from physical/moisture damage.
Is there a moisture damage indicator that can confirm/dismiss that theory?
Thanks for the suggestions
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Check the battery it has a sticker that will turn a solid color if it seen some water or high humidity. Also I think there is one inside the phone.
I have in the pass seen evo's that were refurbs or new units that were sat on the refurbs glass wasn't glued well and moisture got under the glass and screwed the screen up with random issues. New phones can have the same issues I guess if you really put pressure to it tho there sealed pretty well.
If the Digitizer was going bad from pressure your screen would have faint black lines going down it kinda like graph paper.
I have my phone in a trident kraken case it's been doing good so far.
After hours of research, countless nandroid wipes, and even a few ROMs, I have determined this to be a hardware issue! (at least in my case)
Much thanks to Landon4444 for providing a way to test for a lame digitizer
http://forum.xda-developers.com/showpost.php?p=20791773&postcount=40Here's how to check if this issue is result of a faulty/worn digitizer:
In the phone dial exactly *#*#3424#*#* to access the HTC diagnostic menu.
Choose line test from available options, screen will turn black.
Draw small test squiggle.
Hold phone by corners with fingers/thumbs (landscape).
Gently, twist phone torsional-ly. *GENTLY!*
In my case, certain slight torque creates a false contact in the upper-middle of my screen. Fortunately twisting slightly in the opposite direction HAS RESOLVED THE PROBLEM FOR NOW. (that was easy) However, I would not expect this tactic to work for long, and am looking into getting the digitizer replaced at the cell shop.
Evo 3d help guys!!
Okay so I just got a raise and an Evo 3D part of my boss's incentive package. (I know I have a great boss!!) but anyway its been less than a month and I haven't purchased any of the screen protector stuff or case. It is now 17 degrees in New York and I'll just drop the phone in my pocket while walking but yesterday at the beginning of a date the parking meter wouldn't take my money and upon trying to use my phone it started dialing it's own numbers and wouldn't let me enter any of the numbers for my code (to unlock). *Mind you my date kept telling me all night "Its a sign that you need the iphone" and I totally like the HTC 3D.I tried calibrating **BY THE WAY IT'S NOT ROOTED YETTT* but the only options your given is the GSensor Calibration. I've noticed that after I enter a warm area the phone starts working fine again. I've never had a smartphone and I think,upon finally getting one, that's it's totally ridiculous that the phone stops working because of the weather. At this point I think I have a faulty phone and am gonna return it to only get another 3D,but has anyone heard of this issue and if so how can I fix it. I mean like what if I had a car accident or an emergency and my "smartphone" starts acting up because of the weather???
Hey guys...I put this post up a few days ago and still haven't received a response. my timing to retunr the phone is running short so I NEED SOMEONE TO HELP PLEASE!!...Is this a normal circumstance that my phone is going through? if not I'll return it and get another one.
Its some grounding issue occuring due to maybe screen touching the main board. Its occurs on my phone very frequently and when normal occurs only if i press hard on screen
my phone also freezes up sometimes and goes crazy and it takes it some time for it to start working....
I ended up replacing the unit.it was faulty. Funny thing is I was trying to tell the guy the problem and when he grabbed it he saw it was broken.the problem worsened to the point the the phone was dialing on its own and going haywire.
Sent from my PG86100 using XDA
I am having some major problems with my touchscreen/digitizer.
About three months ago I dropped the phone and it cracked the screen in a few places. It was still completely usable.
In the last month, there have been some areas of the screen that have become completely unresponsive. I could usually get around this by rotating the phone, touching a different area, and then rotating it back. However the problem seems to be getting worse where larger and larger areas are unresponsive. There is now a rectangular band about one centimeter high that goes the complete width of the screen that doesn't respond to any touch, ever.
In addition to the completely dead zones on my screen, the touchscreen sometimes becomes completely unresponsive which can be fixed by locking and unlocking the screen.
I don't have a lot of money for a new phone, so I was able to live with these problems, but they're getting worse. Also, if my wife or anyone needs to borrow my phone they often find it completely unusable. In the middle of me explaining the problems and workarounds, they usually just give up.
I'm wondering if I replace the digitizer, will this problem go away? Or is there something else wrong with the phone that might not be serviceable by me? In addition to the digitizer problem, my headphone jack stopped working. If I plug anything in, nothing happens and sound continues to come out of the phone speaker. That's leading me to believe the phone has some deeper problems that I might not be able to fix, but if I can fix the screen I can live with the headphone jack problem.
My digitizer wasn't cracked, but I have the same problem. I send my phone to service and I'm waiting for response.
"Service" is not an option for me. The warranty is gone. I do not have insurance. I purchased the phone refurbished for $50. The only reason I did not replace the digitizer the moment it cracked is because the digitizer is the same price as what I paid for the phone in the first place.
Mine under warranty so I send it to motorola service centre and they replace the digitizer for me. I get it back in 2 days after sending it in.
But they flash my ROM and I'm not sure whether my phone still unlockable or not.
Btw, I have read a lot of atrix user with digitizer issue. It send common for our phone. You can easily spot few threads showing you how to replace the digitizer.
Sent from my MB860 using xda app-developers app
Soooo, I hate to bring back a dead thread, but I figured it was better than starting one of my own.
My Atrix recently had a sudden impact of its own. Cosmetically, it is still perfect. The touchscreen no longer responds though.
Phone still works. It receives calls, text, syncs with email, changes volume, etc. The touchscreen just wont respond to any of my fingers lol.
My question to Ovitz (or anyone else) is, did you get your phone back fixed and what was the solution?
I am leaning towards the digitizer, but I just want to verify before I put money into it. There are no rattles in the phone. No crack at all. I, generally, take great care of my phones and this one looks basically like it did out of the box.
Thanks in advance!!!
§
You dislodged the connection for the didgitizer or broke. I suggest you replace it. There have been plenty of Q and A threads on this. Get one from eBay oem, YouTube search a how to, and take it slow.
Sent from my SAMSUNG-SGH-I317 using Tapatalk 2
I have a sprint evo 4g lte the screen cracked and I replaced it. At first it seemed everything was OK but then it started shutting down. THe battery says it is full but it will just power off. Can anyone tell me what is the most likely problem? I will probably have to open the phone up and I am concerned one of the connectors is probably a culprit. Which connections would be the most likely cause of this?
rudysloup said:
I have a sprint evo 4g lte the screen cracked and I replaced it. At first it seemed everything was OK but then it started shutting down. THe battery says it is full but it will just power off. Can anyone tell me what is the most likely problem? I will probably have to open the phone up and I am concerned one of the connectors is probably a culprit. Which connections would be the most likely cause of this?
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Click to collapse
You need to give more info. What firmware, what ROM, custom kernel, S-off. It may be a connector or it may be software related. If it was connector related to the screen I would think the screen would simply black out, unless it's causing a short. Though I find that unlikely, those screen connectors are fairly simple.
wolfclan68 said:
You need to give more info. What firmware, what ROM, custom kernel, S-off. It may be a connector or it may be software related. If it was connector related to the screen I would think the screen would simply black out, unless it's causing a short. Though I find that unlikely, those screen connectors are fairly simple.
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Click to collapse
It was all stock, no custom roms, it should have been updated to whatever the latest update was.
rudysloup said:
It was all stock, no custom roms, it should have been updated to whatever the latest update was.
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Click to collapse
Maybe take it in to a Sprint store that repairs phones, have them take a look at it. They've always been good to me and not charged me anything. Last time I had a loose USB port, they checked it out, and got a refurb that looks brand new for $50. I didn't have insurance either. Same phone a couple days later when putting on screen protector w soapy water, got under screen, I went back in and they swapped the screen out from one going back and didn't charge me for that either.
I agree with what's posted above. If the phone is stock, I'd take it in and let Sprint take a look at it. Sounds like a hardware issue of some sort.