I own two different RAZR phones and recently they both have started doing something very strange. I will turn on the phone and notice that the screen starts to do a stutter when actions are taken (button push, screen swipe, etc.) After a little bit or a reboot the phone usually returns to normal. After a little while longer I see this happen again. I find it odd that two different phones started displaying this behavior around the same time which makes me think that it might be software related as opposed to hardware going bad in both phones at the same time.
Anyone ever see this behavior? Anyone have any thoughts?
Here is a link to a short video I made of the stutter so you can see exactly what I am talking about (sorry about the wrong orientation):
http://youtu.be/j-cHuEpnl14
Thanks for any help.
peridoc said:
I own two different RAZR phones and recently they both have started doing something very strange. I will turn on the phone and notice that the screen starts to do a stutter when actions are taken (button push, screen swipe, etc.) After a little bit or a reboot the phone usually returns to normal. After a little while longer I see this happen again. I find it odd that two different phones started displaying this behavior around the same time which makes me think that it might be software related as opposed to hardware going bad in both phones at the same time.
Anyone ever see this behavior? Anyone have any thoughts?
Here is a link to a short video I made of the stutter so you can see exactly what I am talking about (sorry about the wrong orientation):
http://youtu.be/j-cHuEpnl14
Thanks for any help.
Click to expand...
Click to collapse
Have you tried a Factory Reset to see if it may be some app you have installed that is causing the problem?
MasterGadgets said:
Have you tried a Factory Reset to see if it may be some app you have installed that is causing the problem?
Click to expand...
Click to collapse
Not yet, but I am getting to that point. I wanted to ask on here to see if anyone else had seen this and figured it out first.
I use sony xperia p...
I also have the prob while installing/uninstalling any app...
It wasn't on GB...Using ICS now...it's a software problem
Sent from my LT22i using xda premium
I used to have a similar problem after the ics update. It happened when I was reading news on flipboard. After I uninstalled it everything was ok. It got me freaking out, though
Sent from my XT910 using xda app-developers app
I think I got rid of the issue for now. I ended up looking at the most recently updated software and removing a couple of them that were not used much anymore and neither phone has experienced the issue since. Must be some sort of update that came along and caused an issue (maybe in conjunction with other software) and the OS. Strange...
Glad to know that it is not a hardware issue.
stutter
I'm having the same issues, its worse when I'm using the browser and keyboard. It acts like I'm touching the screen where I'm not. I have heard about golocker possibly causing the problem. Are you using a different locker or launcher? I found rebooting and wiping the cache help a little but it only seems temporary.
apurves said:
I'm having the same issues, its worse when I'm using the browser and keyboard. It acts like I'm touching the screen where I'm not. I have heard about golocker possibly causing the problem. Are you using a different locker or launcher? I found rebooting and wiping the cache help a little but it only seems temporary.
Click to expand...
Click to collapse
I don't think it is limited to a problem caused by one application. I think that is might be a combination of apps and how they interact with each other and the OS. I uninstalled about 5 recently updated apps that I did not need and managed to get rid of the issue on both my phones. I think some of them I got rid of were (Avast (Changed this to Vipre...personally was going to do this anyway), Lux, GSam Battery, etc.) Do I think there are problems specifically with one of these programs? No. They are all good programs. BUT, once I started seeing issues they were on the top of the most recently updated list and I decided to start there.
I use Titanium Backup and it has a list of apps that you can sort by the most recently updated and this is how I decided what apps I should look at to try to alleviate my issues. I knew the day that issues started and that gave me some clues as to where to start looking. It worked for me, but it might not have as good results for everyone.
Hope this helps!
Try this screen calibration app from play store
https://play.google.com/store/apps/details?id=com.assid.android.nookrecalibrate
Seems to improve the touch screens for my Galaxy Tab and Razr. Could be placebo though. A lot of positive results and comments from users of different devices.
my screen stutters in a similar manner, but only when running Google play music, plugged into a logitech speaker using the headphone jack. didn't happen on gb. Also tried a custom rom - DROID HD and the same thing happened, but not quite as bad.
DROID RAZR - ICS / STOCK / ROOT
Related
My Photon has been acting up today. It has frozen on a black screen four or five times, requiring a battery pull each time. Also a couple of random restarts. The same thing happened once yesterday, but it has come back with a vengeance today.
Anyone else experiencing this? Bad phone? Not rooted, updated prl/profile, etc. Been on the road, so no chance to try the MR, so I don't know if that would solve anything or not.
I'm a Sprint Launch Ambassador supporting the Photon. I have seen reboots on my own device but it was due to a 3rd party live wallpaper I had downloaded and was running. When I removed it, the device was stable again. Does your device do this in a factory reset state with nothing installed 3rd party app wise and no SD card?
never had that type of issue with mine
mattvalenz said:
I'm a Sprint Launch Ambassador supporting the Photon. I have seen reboots on my own device but it was due to a 3rd party live wallpaper I had downloaded and was running. When I removed it, the device was stable again. Does your device do this in a factory reset state with nothing installed 3rd party app wise and no SD card?
Click to expand...
Click to collapse
Matt - thanks for your quick response.
I am not running third party or live wallpapers. Just a pretty static experience.
I have installed quite a few apps, of course, but I haven't had the time, at the moment, to do a factory reset (and frankly, doing a factory reset is a pain, and I'd rather not have to do it). My installed program list is also pretty standard (Google apps, Facebook, Pandora, Angry Birds).
I do, however, have a SD card mounted, which I actually considered might be the problem. Is there any clue about why this might be causing the problem?
Interestingly, it hasn't happened in the past few hours.
Are there any reports of specific applications that are causing issues, or reports that this is a widespread problem? I could forgive it a bit more if it restarted more than hard crashed, but the lockups with no warning on my primary business phone are rather problematic.
Also, any word you might be able to give on updates that might come out in the next week or two?
My main concern is just that I don't have a bad piece of hardware. I love the phone - as something to make phone calls, it's one of the best pieces of hardware I've ever had. If it's an issue where I need to switch the phone out for a different one, I'm fine with doing that, but I'd like to know before the warranty runs out.
Me too
I just want to chime in and report that I have seen some random black screen lockups on my new Photon. It usually requires battery removal to fix, but once while I was trying to pry the back cover off (it's a very stubborn cover), the phone came back to life.
No SD card, stock wallpaper.
Google voice
Skype
Twitter
Google +
Swiftkey X
Lastpass
Locked up after five minutes off the charger this morning. For what it's worth, the phone seems to get very warm when it is locked, possibly indicating a high power/processor usage.
I don't know if others have experienced this as well.
Random lock twice today when I went to answer the phone..and one time at 6 AM it was my 84 year old mother who had fallen.
I saw the #, grabbed my wife's EPIC and called my mom.
This is not a good thing on a 2 day old phone.
Apply the leaked Maintenance Release. There's a thread in the Dev sub-forum.
Beknatok said:
Apply the leaked Maintenance Release. There's a thread in the Dev sub-forum.
Click to expand...
Click to collapse
Do you know if this actually solves the lockup issues?
I am having issues since the phone was updated from Froyo to Gingerbread. The Atrix is rooted and using Go Launcher. The phone worked great under Froyo not a problem once I updated to Gingerbread I am getting the following issues listed below.
1. Screen will randomly freeze nothing will work unless I select he power button and then wait a couple of seconds it will start working again.
2. The keyboard will randomly display the letter q when I am typing in any text field
I have tried wiping the phone twice which including going into recovery mode and wiping cache as well as doing a full reset. Everything will be fine and then it will start again. I then decided to google up Gingerbread Freezing phone thru google and it seems like everybody is having this issue since the update went through. The posts include the atrix, droid nexus and other android phones. My question is what could be causing these glitches when the phone was working perfectly the day before the update. Any insight would be appreciated. Thanks Again
I've got this exact same issue to. There is no way it can be a hardware issue, if I rotate the screen, the area where there are screen ghost touches moves to the same relative place. It doesn't appear to be an uncommon problem either.
Go to the market and try SGS Touchscreen Booster.
Go for Super Optimized setting.
I had the same issue but this app fixed it for me. I have posted a couple of times about it so just check the threads I have contributed to on my profile for more info.
Sent from my MB860 using XDA App
z45123 said:
I am having issues since the phone was updated from Froyo to Gingerbread. The Atrix is rooted and using Go Launcher. The phone worked great under Froyo not a problem once I updated to Gingerbread I am getting the following issues listed below.
1. Screen will randomly freeze nothing will work unless I select he power button and then wait a couple of seconds it will start working again.
2. The keyboard will randomly display the letter q when I am typing in any text field
I have tried wiping the phone twice which including going into recovery mode and wiping cache as well as doing a full reset. Everything will be fine and then it will start again. I then decided to google up Gingerbread Freezing phone thru google and it seems like everybody is having this issue since the update went through. The posts include the atrix, droid nexus and other android phones. My question is what could be causing these glitches when the phone was working perfectly the day before the update. Any insight would be appreciated. Thanks Again
Click to expand...
Click to collapse
Me too.... after updating to 2.3.4 my home screen lags like a *****! + my music player is screwd up!!!!!! im gona restore my 2.3.4. using the motorola softwear update.... at least gona try hat!!!! try that at least!!!!!!!!!
Freezing and Lagging
I downloaded touchscreen app and I have to admit it does help I still get the semi freeze now and then but not as bad. I am still upset that we have to resort to this I need an expert on XDA to tell me why this is happening to all types of android phones. Thanks Again for all your responses
z45123 said:
I downloaded touchscreen app and I have to admit it does help I still get the semi freeze now and then but not as bad. I am still upset that we have to resort to this I need an expert on XDA to tell me why this is happening to all types of android phones. Thanks Again for all your responses
Click to expand...
Click to collapse
So whqt is the fix for this other than that app? Cuz it doesn't work for me. Should I downgrade to froyo? :-/ all gingerbread versions have this issue? Its just really bothering me. :-/ howcome only certain people are having this problem?
Freezing Gingerbread
I tried everything and nothing worked I finally had a replacement sent and now I have another problem I have border banding within the screen sent another one back and had the same thing. I am now awaiting my 4th Atrix and I am guessing there will be more problems. I had every Iphone prior to this Android phone and never had a problem with a phone. The quality is lacking compared to apple. Thanks
z45123 said:
I tried everything and nothing worked I finally had a replacement sent and now I have another problem I have border banding within the screen sent another one back and had the same thing. I am now awaiting my 4th Atrix and I am guessing there will be more problems. I had every Iphone prior to this Android phone and never had a problem with a phone. The quality is lacking compared to apple. Thanks
Click to expand...
Click to collapse
Oh man that's not good. I'm thinking of sending mine in for warranty but I'm afraid of other problems. I never had a problem until this whole touchscreen issue....which we are blaming on gingerbread right? So this should be fixable...
So does the replacement have touchscreen issues and was it shipped to u in gingerbread ?
Sent from my MB860 using XDA Premium App
Replacment of Freezing Phone
I received the replacement and so far it has not had the issues of lag and freeze but now I have border banding on both replacement phones and I am now awaiting my 4th atrix. I am actually getting tired of this I love the phone when it works but the quality of android phones is not up to par with the Iphone. I appreciate the open source of android but the phones from motorola, HTC etc are just mass produced with no quality there is not phone everyday and what happens unlike apple they refuse to support any phone thats older than three months
---------- Post added at 02:25 AM ---------- Previous post was at 02:24 AM ----------
Forgot yes it had gingerbread installed which I heard is also causing the border banding issue.
---------- Post added at 02:27 AM ---------- Previous post was at 02:25 AM ----------
I restored three times full wipes and same thing its a faulty issue with gingerbread either consuming to much of the cpu or heavy ram cycles. Thanks
z45123 said:
I received the replacement and so far it has not had the issues of lag and freeze but now I have border banding on both replacement phones and I am now awaiting my 4th atrix. I am actually getting tired of this I love the phone when it works but the quality of android phones is not up to par with the Iphone. I appreciate the open source of android but the phones from motorola, HTC etc are just mass produced with no quality there is not phone everyday and what happens unlike apple they refuse to support any phone thats older than three months
---------- Post added at 02:25 AM ---------- Previous post was at 02:24 AM ----------
Forgot yes it had gingerbread installed which I heard is also causing the border banding issue.
---------- Post added at 02:27 AM ---------- Previous post was at 02:25 AM ----------
I restored three times full wipes and same thing its a faulty issue with gingerbread either consuming to much of the cpu or heavy ram cycles. Thanks
Click to expand...
Click to collapse
How is ur atrix now? So is it gingerbread doing this crazy screen thing? How come its only for certain people... :-/
Sent from my Xoom using XDA Premium App
Have you guys tried the "PDS partition" fix? Basically, flashing could corrupt a file or 2 in there, causing keyboard problems. Very common in people with unlocked bootloaders (so they flash more than people who are locked).
coolnow said:
Have you guys tried the "PDS partition" fix? Basically, flashing could corrupt a file or 2 in there, causing keyboard problems. Very common in people with unlocked bootloaders (so they flash more than people who are locked).
Click to expand...
Click to collapse
How do I do this?
Edit 1: I did this ...and nothing.
Edit 2: people...try doing a factory reset...twice!
Sent from my MB860 using XDA Premium App
filmusikat said:
How do I do this?
Edit 1: I did this ...and nothing.
Edit 2: people...try doing a factory reset...twice!
Sent from my MB860 using XDA Premium App
Click to expand...
Click to collapse
"Edit 2: people...try doing a factory reset...twice!"
Did this worked for you? im also having that issue with the touch screen, i have done Pds partition, flashed several roms, wipes, etc. And now for art of magic it does not do the freeze glitch touch screen thing that often, but sometimes it does it but not for too long.
I read from the web that is a Sync internet problem, like consuming cpu or some thing causing that glitches freezes. Still waiting for final fix or workaround :/.
Like previous users this problem happens to me even navigating throu screens moving around, also in the keyboard (wich now i replaced with smart keyboard pro original from the market) this keyboard seems to helped not to have that glitches so often dont know im just saying.
No answears : ( i tried freezing motoblur process some of them, and those freezes of the touch screen were reduced but not eliminated.
Just a small observation
I am the person who suffered the most from this intermittent issue.
After my intensive testing and tracking I have came to a conclusion!!
I'm on CM7. Not sure if this would help.
I guess the issue is caused because of the light sensor. Somehow, when I disabled the automatic backlight settings this has improved a lot!!!!
Try disabling automatic backlight (even if you are not on CM7) and let me know if this have helped.
simialar issue
Have experienced the letter q being ghist hit while typing on Atrix 4G. My big issue is with the phone randomly power cycling on its own, ever since a March update I believe. I have sent the phone in to Motorola twice, both times received it back doing the same thing. They have sent me a new battery to rule that out, that did not work either. Now they have sent me a new "refurb" hand set, an hour and twenty minutes after turning it on it power cycled. The Atrix, as much as I loved it, is driving me crazy at this point. Motorola are now offering to change it for the Atrix 2. Anybody have any idea what could be causing the random power cycle issue?
For about 4 days now my screen has been acting up and giving me quite the annoyance. It initially started while i was on Deck's "gbsense-e3d-deck [1.0]" ROM. I wiped cache and dalvik then re flashed the ROM twice but the screen kept malfunctioning. I was forced to perform a factory reset and re flash a new downloaded file of the same ROM which fixed nothing. I wanted to see if it was a ROM specific issue so i flashed CyanogenMod 7 VALPHA3 and the issue was still present but to a much less annoying degree. Now it seems as if my device doesnt register touch around the midsection. That makes me unable to select anything that may be in that area. I have tried multiple multitouch apps and testers to "diagnose" what is going on with my touch screen, but all i can gather is that my screen might be ****ed. The phone works flawlessly excluding the touch screen's unresponsive zone, so i don't know whether it's a hardware or software issue. Any insight concerning this matter is welcomed, Thanks.
I have attached a video demonstrating my screen while using the app "multitouch paint"
Anybody? 140 views 0 Responses
Could it be a ground issue? Try holding the phone in your hand and see if it still does it. I remember my OG Evo having a similar problem when I laid it on something non conductive.
husker91 said:
Could it be a ground issue? Try holding the phone in your hand and see if it still does it. I remember my OG Evo having a similar problem when I laid it on something non conductive.
Click to expand...
Click to collapse
It occurs both while in hand or on a surface. An example is if i pull down the notification bar, depending what hits the affected zone, i'm unable to select it. I used SBM quite often and now when drawing for example a straight line up it would look like this _____________ __________ (vertically of course) the gap being my speculated affected area but much wider.
MindSplit said:
It occurs both while in hand or on a surface. An example is if i pull down the notification bar, depending what hits the affected zone, i'm unable to select it. I used SBM quite often and now when drawing for example a straight line up it would look like this _____________ __________ (vertically of course) the gap being my speculated affected area but much wider.
Click to expand...
Click to collapse
Is it possible that both of the roms you tested are using the same kernel? I would swap out the kernel with the stock one just in case. At least it'll rule it out lol.
husker91 said:
Is it possible that both of the roms you tested are using the same kernel? I would swap out the kernel with the stock one just in case. At least it'll rule it out lol.
Click to expand...
Click to collapse
I'd take it one step further and return completely to stock, if it STILL does it, then I would guess it's a problem with the digitizer and you would either have to buy a replacement one, or take it to Sprint. If you don't have TEP then HTC's warranty should suffice.
Possibly related?
http://forum.xda-developers.com/showthread.php?t=1267124
It looks similar to this issue, but you are getting it with a single touch instead of with a multitouch. I get EXACTLY the same thing if I use a second tap while drawing a line. Try "multitouch visualizer 2" from the market and see if it registers one tap that is on all the time or if you can actually get the full 4 touches at once. I doubt it will be insighful, but it can't hurt--and if you have an "always on" (perhaps in the button area below the screen) then you know the digitizer is bad.
If it is the same issue, try restarting and give it time. Mine has gone from happening often to happening about 1% of the time. It is software and can be "corrected" by either time or a restart. It is WORST on the first boot after flashing something (even JUST a stock kernel). I have absolutely no idea why.
Good luck. I hate this junk. My Evo 4G never had this sort of glitchy garbage, but, whatever it is, it is likely due to HTC's glitchy kernel!
MindSplit said:
For about 4 days now my screen has been acting up and giving me quite the annoyance. It initially started while i was on Deck's "gbsense-e3d-deck [1.0]" ROM. I wiped cache and dalvik then re flashed the ROM twice but the screen kept malfunctioning. I was forced to perform a factory reset and re flash a new downloaded file of the same ROM which fixed nothing. I wanted to see if it was a ROM specific issue so i flashed CyanogenMod 7 VALPHA3 and the issue was still present but to a much less annoying degree. Now it seems as if my device doesnt register touch around the midsection. That makes me unable to select anything that may be in that area. I have tried multiple multitouch apps and testers to "diagnose" what is going on with my touch screen, but all i can gather is that my screen might be ****ed. The phone works flawlessly excluding the touch screen's unresponsive zone, so i don't know whether it's a hardware or software issue. Any insight concerning this matter is welcomed, Thanks.
I have attached a video demonstrating my screen while using the app "multitouch paint"
Click to expand...
Click to collapse
My friend us having the exact same issue. If you figure anything out, please let us/me know.
Sent by my Supercharged dual core from the 3rd Dimension
I would also like to know whats going on.. I have two evo's 3d and my friend was telling me that he is having issue with the touchscreen he is still on stock... and my was rooted the same day I got it and has no issues.. He mentioned that the same area mentioned in this thread is the are affected in his phone... could this be cause by the screen digitizer??
Ignore this... Thought I found what my issue was... But wasn't the case
I had the same problem but it only seemed to be in one horizontal strip of my screen. Im not sure what caused it maybe its from me dropping it or what. I also did try to flash other roms and kernals but still no fix so i said to myself im going to put it back to stock and take it to sprint. There they looked it for about 2 minutes and deemed it was a hardware issue. The guy asked if i had a warranty. Two days later i received a refurbished phone.
So in all revert it back to stock... search on htcevohacks . com
Take it back to sprint and show them your problem. They should also deem it as a hardware issue and send you a replacement
MindSplit said:
For about 4 days now my screen has been acting up and giving me quite the annoyance. It initially started while i was on Deck's "gbsense-e3d-deck [1.0]" ROM. I wiped cache and dalvik then re flashed the ROM twice but the screen kept malfunctioning. I was forced to perform a factory reset and re flash a new downloaded file of the same ROM which fixed nothing. I wanted to see if it was a ROM specific issue so i flashed CyanogenMod 7 VALPHA3 and the issue was still present but to a much less annoying degree. Now it seems as if my device doesnt register touch around the midsection. That makes me unable to select anything that may be in that area. I have tried multiple multitouch apps and testers to "diagnose" what is going on with my touch screen, but all i can gather is that my screen might be ****ed. The phone works flawlessly excluding the touch screen's unresponsive zone, so i don't know whether it's a hardware or software issue. Any insight concerning this matter is welcomed, Thanks.
I have attached a video demonstrating my screen while using the app "multitouch paint"
Click to expand...
Click to collapse
I have two consultations, actually. Hehe.
(1) I'm not really sure what happened but my XS suddenly freezes when I'm in a middle of a game perhaps or maybe doing something with an app.
It just literally freezes. I had to restart, unless it'll drain my battery with it's screen on forever.
Anybody got an idea what happened there? o_o...?
Cause I dont. Havent really touched the phone yet, I mean, I havent rooted it yet and all. So I basically have "just apps and games" here.
(2) Also, a few weeks ago, when I woke up, my phone's DEAD. WTF. I dunno how or why but I'm assuming that my phone's screen was probably on the whole night. (I've observed what happens whenever someone texts me, my phone's light doesnt seem to go off after that), and I'm so confused that I FORGOT what I actually did to solve that, but for some lame reason, it happened again a few days ago.
What was that? o_o...?
xoxo
thanks :3
Wow 173 views and no response.
I'm betting it's something software related like an app or apps you installed causing issues.
Freezing can also be due to the device over heating while playing a game or multi tasking.
Check the apps you installed and remove anything dodgy, failing that try my post about factory resetting or restoring your device and start fresh again.
Don't forget to back up your phone book to gmail and instal the latest updates from the development section.
Failing that take the device back to the store for a replacement/fix.
http://forum.xda-developers.com/showpost.php?p=24998691&postcount=7
Sent from my LT26i using xda premium
Hi there.
Hate posting these kinds of things as I know it's probably quite annoying, but I'm getting an odd issue, and don't seem to be finding anything completely similar in the search.
My G5 (UK, rooted, Nougat (stock)) seemingly randomly reboots several times a week. Worse still, when it reboots it seems to stick on the restart at the LG spinning screen. Pull the battery, let it reboot and happy days, but it decided to do it in the middle of the night last night and made me very late for work!!
Is there any way that I can dump some logs on what is happening? I just don't know where to start with this one, and have the fear that it could be hardware related.
Oddly any other type of reboot/shutdown and it will not freeze, so I cannot understand why it does it when this issue occurs... Any pointers?
Many thanks,
Dan.
sir-boffalot said:
Hi there.
Hate posting these kinds of things as I know it's probably quite annoying, but I'm getting an odd issue, and don't seem to be finding anything completely similar in the search.
My G5 (UK, rooted, Nougat (stock)) seemingly randomly reboots several times a week. Worse still, when it reboots it seems to stick on the restart at the LG spinning screen. Pull the battery, let it reboot and happy days, but it decided to do it in the middle of the night last night and made me very late for work!!
Is there any way that I can dump some logs on what is happening? I just don't know where to start with this one, and have the fear that it could be hardware related.
Oddly any other type of reboot/shutdown and it will not freeze, so I cannot understand why it does it when this issue occurs... Any pointers?
Many thanks,
Dan.
Click to expand...
Click to collapse
Catlog was an app that we used to dump logs. (Back when i had galaxy s3)
Give that a try
Sent from my sh!tty LG-H860 that is beyond crap
sir-boffalot said:
Hi there.
Hate posting these kinds of things as I know it's probably quite annoying, but I'm getting an odd issue, and don't seem to be finding anything completely similar in the search.
My G5 (UK, rooted, Nougat (stock)) seemingly randomly reboots several times a week. Worse still, when it reboots it seems to stick on the restart at the LG spinning screen. Pull the battery, let it reboot and happy days, but it decided to do it in the middle of the night last night and made me very late for work!!
Is there any way that I can dump some logs on what is happening? I just don't know where to start with this one, and have the fear that it could be hardware related.
Oddly any other type of reboot/shutdown and it will not freeze, so I cannot understand why it does it when this issue occurs... Any pointers?
Many thanks,
Dan.
Click to expand...
Click to collapse
Sounds like your getting bootloops. When did it start doing it? After you rooted or before? Fool around with anything root related? Try the usual fixes?
Sent from my LGE LG-H830 using XDA Labs