[Q] Warranty issues - Android Q&A, Help & Troubleshooting

Heya all,
Few weeks ago, my Samsung Galaxy S Plus screen stopped to work. It was rooted and had CM10 on and they didnt accept the warranty, but if phone didnt break down because of custom room but of hardware issues, shouldn't the warranty be accepted?? I mean, they rom was working great for me for like 2 weeks, they screen just stopped working even the system, vibration, sound and touch screen worked. They didnt accept the warranty of the phone because of rooted phone. The bastard at service shop put completely new screen in front of me and showed me the cm10 bootscreen even him and me both know the malfunction of screen wasnt affected by rooted phone but of bad hardware and said he cant repair it for free and I should pay like 100€ euros for new screen. I didnt take it, I told him to tell his supervisor to contact me. I read warranty and it didnt say anything about rooting phone, but it was saying about installing 3rd party programs, but if you consider that, any app installed from market is 3rd party program, so that should void your warranty too. Also, android is open-source and main thing about open-source is customization, of course
Anyways, if I don't pull it off, can I get my phone back, unroot it and give it back to them to repair it expecting they will accept warranty this time?

Lavoslav said:
Anyways, if I don't pull it off, can I get my phone back, unroot it and give it back to them to repair it expecting they will accept warranty this time?
Click to expand...
Click to collapse
If bootloader crashes than phone will be completely dead, and i9001 has this problem....but are you able to get download mode? or display is gone?

xsenman said:
If bootloader crashes than phone will be completely dead, and i9001 has this problem....but are you able to get download mode? or display is gone?
Click to expand...
Click to collapse
Well, everything works except it displays picture. System functions just normally. I would be able to unroot it even with not working screen cuz I know in my head what stand everywhere and I can manage to unroot it.

Lavoslav said:
Well, everything works except it displays picture. System functions just normally. I would be able to unroot it even with not working screen cuz I know in my head what stand everywhere and I can manage to unroot it.
Click to expand...
Click to collapse
If you can unroot and you are still using Stock ROM, just send it for warranty , use someone else to do the job .

Related

[Q] Repair charges from Samsung for Bricked Phones ?

Hey Guys,
I recently Bricked my Unlocked Samsung Vibrant phone while uploading a Custom ROM. The phone is now such that it wouldn't show anything on the screen.
The recovery mode was not available but the Download mode sure was. But to flash a Stock ROM through Odin it should go into the Download mode at least, but that ain't happening at all, because there is nothing showing up on the screen and neither is the keypad lighting up.
I have tried numerous methods of booting up but none of them work as Nothing Shows up on the screen. Also when I insert the battery inside the Phone Heats Up (Not the Battery) like it would while one was using it.
I figured out, from the forum, that the problem must be of a corrupted bootloader and that the USB will not detect anything as it has no support from the bootloader.
I stay in India and my phone is past the 30 Day Replacement phase. I gave this phone to the Samsung Service Centre in my country and they said that, No Support is available for Vibrant here and the only way to make this phone work is to install a new Galaxy S I9000 Motherboard instead of Vibrant's one for around 300$.
I can send my phone to the US, but the question I want to ask is,
1) Since my phone is Rooted and I tried to Flash a Custom ROM onto it, it is well out of the Warranty. Will Samsung Notice this and charge me out of the Warranty for repairing ?
2) What is the Charges that I will incur from Samsung for Unbricking my Rooted Phone and what will there procedure involve ?
3) A guy in my town has a Riff Box JTag and he says that he might be able to boot my phone for a mere 20$. I will be voiding my Warranty if I hand over the Phone to him. What are the skill levels required for Booting through Jtag apart from the very skill of Precise Soldering ? Should I hand over my phone to him for a cheaper alternative for Unbricking than sending it over to US getting charged by Samsung and paying for the phone to be shipped back ?
Thank You for any Help and Hope you provide.
Any Help is appreciated guys.
ech419 said:
Any Help is appreciated guys.
Click to expand...
Click to collapse
Samsung has a live tech support chat
you can ask your question directly http://www.samsung.com/us/support/owners/product/SGH-T959ZKATMB?
On the other hand, you can score a second hand Vibrant for less than $300 here in the States, I am not sure about market in India.
they wont charge anything.
I've hard bricked my phone to where nothing would turn on. sent it in, and got a replacement (with the new GPS antenna LOL) and only had to pay for the expedited shipping.
krylon360 said:
they wont charge anything.
I've hard bricked my phone to where nothing would turn on. sent it in, and got a replacement (with the new GPS antenna LOL) and only had to pay for the expedited shipping.
Click to expand...
Click to collapse
Since I am have rooted my phone and flashed a Custom ROM and had a bad bootloader which Bricked my Vibrant, will they notice the root ? If Yes, then what will they charge me out of the warranty for booting my Vibrant ?
krylon360 said:
they wont charge anything.
I've hard bricked my phone to where nothing would turn on. sent it in, and got a replacement (with the new GPS antenna LOL) and only had to pay for the expedited shipping.
Click to expand...
Click to collapse
I have a replacement sitting here in the box, but I got my other Vibrant working...I wonder how to tell if the new one is a fixed version??
jmcghee1973 said:
I have a replacement sitting here in the box, but I got my other Vibrant working...I wonder how to tell if the new one is a fixed version??
Click to expand...
Click to collapse
not sure since it comes in a replacement box. I only knew because it locked right on.
ech419 said:
Since I am have rooted my phone and flashed a Custom ROM and had a bad bootloader which Bricked my Vibrant, will they notice the root ? If Yes, then what will they charge me out of the warranty for booting my Vibrant ?
Click to expand...
Click to collapse
if you were to see the contents I had on my internal SD, yeah....I'd be in debt. LOL.
custom kernels built by me, kangklick, JAC, Eugene
Roms built by TW, and Eugene, CM6 built by me...
They will most likely see that it wont turn on with a new battery, check the water damage sticker, and then take out the good parts, reuse, and dis-guard the rest.
Did you really tried getting into Download mode right?
take battery off, press vol + And - at the same time (do not touch power)
insert the battery.
if it does not come up, let the volume keys go and do it again.......
10$ shipping in 7 days 30$ for 2 days
Hi guys, I bricked my phone...phone does not enter the download mode or th recovery. The phone will enter the batt screen (the one that comes on when you charge your phone when it is off) and turn off (looping). I had totally modded it and am getting my replacement. When I send in my phone:
1) will they figure out I rooted?
2) Charge me for the replacement that they sent in?
Thanks in advance...
droilfade said:
Hi guys, I bricked my phone...phone does not enter the download mode or th recovery. The phone will enter the batt screen (the one that comes on when you charge your phone when it is off) and turn off (looping). I had totally modded it and am getting my replacement. When I send in my phone:
1) will they figure out I rooted?
2) Charge me for the replacement that they sent in?
Thanks in advance...
Click to expand...
Click to collapse
Btw..Forgot to mention....I'm on I9000m BELL Canada. And Bell is sending me the replacement not Samsung....
droilfade said:
Btw..Forgot to mention....I'm on I9000m BELL Canada. And Bell is sending me the replacement not Samsung....
Click to expand...
Click to collapse
From what I have read over the forums, if they send you a replacement and if they come to learn after that you have fiddled with the software, they charge you for the replacement too, i.e., the whole 600$ even when you have given them your old phone. So you just have to thank your stars, if they don't.
I would suggest you inquire in advance everything about the replacement procedure from Bell.
ech419 said:
From what I have read over the forums, if they send you a replacement and if they come to learn after that you have fiddled with the software, they charge you for the replacement too, i.e., the whole 600$ even when you have given them your old phone. So you just have to thank your stars, if they don't.
I would suggest you inquire in advance everything about the replacement procedure from Bell.
Click to expand...
Click to collapse
If I flash to an eclair (I told them it got screwed while updating to 2.2) through ODIN. will they know I rooted?? I ask this coz I heard if you flash with ODIN it supercedes everything (even the root and superuser).

[Q] Bricked my S3? Does not respond to anything.

Hi,
I think I may have bricked my phone somehow.
I have an international Samsung galaxy S3 I9300.
I'm using SiyahKernel S3 v1.7rc1 for dual-boot.
ParanoidAndroid 2.51 as primary ROM and Stock Samsung JB as secondary.
I have used the battery mod that comes with the kernel to speed up charging.
Here's what happened:
I have been using this setup for quite some time without any problems, but I have noticed lately that the phone have been rebooting automatically a few times. I didn't think too much about it. Annoying, but didn't happen often. Yesterday I put my phone on charging before I went to bed, and the phone was on. When I woke up the phone had turned off (alarm didn't go off either, so I missed work..) and the green charging notification light was stuck on permanently. I couldn't turn on the phone, it didn't react at all. I took out the battery to reset it, put it back in and tried again. The charging light was gone, but still couldn't turn it on. No sign of life.
I tried my battery in a friends phone and it worked fine. Also tried his battery in my phone, but no change. So seems the battery is not the problem. I have tried to keep the battery out for some time, holding buttons to drain all power, but no change.
It doesn't respond to any cable being plugged in either (USB or charging), so can't flash anything.
I'm lost here really. The phone doesn't respond to anything any more so I have no idea what to do to fix it. And I'm guessing if I send it back for repair they're not going to accept it as it's not stock. Would really appreciate any help.
Hi,
Are you able to put your phone in download mode at least? It happened with my old Galaxy S and the only thing worked was download mode.
If download mode is possible, try to flash a new rom via odin and than install siyah kernel to remove the 2nd rom partition.
Good luck.
Cheers
ramsorriso said:
Hi,
Are you able to put your phone in download mode at least? It happened with my old Galaxy S and the only thing worked was download mode.
If download mode is possible, try to flash a new rom via odin and than install siyah kernel to remove the 2nd rom partition.
Good luck.
Cheers
Click to expand...
Click to collapse
No, can't enter download mode either
You're boned....
Unless you can enter download mode or CWM theres nothing to be done....
Send it to a Samsung Service center.
Overdriving the battery charging circuit comes with a cost. That is it and now your phone is FUBAR.
Have you tried shouting at it loudly and calling it a few names? You're out of luck, it seems (needs returning to Samsung) but at least it'll make you feel better!
Simonetti2011 said:
Send it to a Samsung Service center.
Overdriving the battery charging circuit comes with a cost. That is it and now your phone is FUBAR.
Click to expand...
Click to collapse
Hmm that sucks. Back to my iPhone 1 then
But will they not be able to see that It's not stock firmware on it?
Kryten2k35 said:
Have you tried shouting at it loudly and calling it a few names? You're out of luck, it seems (needs returning to Samsung) but at least it'll make you feel better!
Click to expand...
Click to collapse
I'm usually a calm person, but I'll try that shouting and see if it makes me feel better. Don't have the money for a new S3 so shouting will have to do.
star85 said:
Hmm that sucks. Back to my iPhone 1 then
But will they not be able to see that It's not stock firmware on it?
Click to expand...
Click to collapse
If they can't boot the phone, they'll simply replace the defective board, restore your original IMEI, wipe your phone and send it back to you.
At least that is what has happened to other users whose phones had the same fault as yours, and for the same reasons.
I guess your phone is still under warranty, isn`t it? If so, just get it repaired under warranty and let this be a lesson that nothing comes free, including fast-charging the battery.
Simonetti2011 said:
If they can't boot the phone, they'll simply replace the defective board, restore your original IMEI, wipe your phone and send it back to you.
At least that is what has happened to other users whose phones had the same fault as yours, and for the same reasons.
I guess your phone is still under warranty, isn`t it? If so, just get it repaired under warranty and let this be a lesson that nothing comes free, including fast-charging the battery.
Click to expand...
Click to collapse
This ^
Plus, the phone is knackered, so you don't have anything to lose by trying, really!
Man: had this happen to me today as well, and now that I notice, I see LOTS of similar reports.
FWIW: Most people weren't "fast charging" their phones; there's clearly just a hardware fault somewhere.
What was your official stock firmware you were running?
Sent from my GT-I9300 using xda app-developers app
Simonetti2011 said:
If they can't boot the phone, they'll simply replace the defective board, restore your original IMEI, wipe your phone and send it back to you.
At least that is what has happened to other users whose phones had the same fault as yours, and for the same reasons.
I guess your phone is still under warranty, isn`t it? If so, just get it repaired under warranty and let this be a lesson that nothing comes free, including fast-charging the battery.
Click to expand...
Click to collapse
Thanks for your help. Yes it's still under warranty.

sgs2 dead, samsung say not defect(working properly)

hi i've sent my sgs2 to repair because it's dead (here explanationhttp://forum.xda-developers.com/showthread.php?t=2130440)
samsung says not defect(working properly)
repair center tell me: I have just chased your handset up with samsung and unfortunately your handset is not powering up due to a broken screen, we can get this fixed for you but will cost £100+VAT, would you like us to go ahead with the repair??
i can't undestand why i have to pay for repair my screen's phone if it is faulty and don't work anymore, i didn't do nothing never rooted never do nothing.
Anyone can't confirm me if the problem's explanation can be resolved with a screen replace?
thank in advance
ambrothehacker said:
hi i've sent my sgs2 to repair because it's dead (here explanationhttp://forum.xda-developers.com/showthread.php?t=2130440)
samsung says not defect(working properly)
repair center tell me: I have just chased your handset up with samsung and unfortunately your handset is not powering up due to a broken screen, we can get this fixed for you but will cost £100+VAT, would you like us to go ahead with the repair??
i can't undestand why i have to pay for repair my screen's phone if it is faulty and don't work anymore, i didn't do nothing never rooted never do nothing.
Anyone can't confirm me if the problem's explanation can be resolved with a screen replace?
thank in advance
Click to expand...
Click to collapse
Well the warranty in some places is only 12months...
Also, did you purchase the phone first hand..??
Can the you get the phone into download mode or recovery mode..http://forum.xda-developers.com/showthread.php?t=1134290..???
Its very strange...get it checked at some local mobile expert who knows his stuff...
if he too says its screen problem...then whether you did anything or not to spoil it, its really not going to matter to samsung...you'll just need to pay up and replace screen..
Press Thanx if i helped..
umair241995 said:
Well the warranty in some places is only 12months...
Also, did you purchase the phone first hand..??
Can the you get the phone into download mode or recovery mode..http://forum.xda-developers.com/showthread.php?t=1134290..???
Its very strange...get it checked at some local mobile expert who knows his stuff...
if he too says its screen problem...then whether you did anything or not to spoil it, its really not going to matter to samsung...you'll just need to pay up and replace screen..
Press Thanx if i helped..
Click to expand...
Click to collapse
I bought the phone from a physical store, the phone is still in warranty, i can't get the phone into download or recovery pc can't see nothing (and because of this i don't think the screen is the problem) if the problem is only the screen i have to see my phone when pugged on the pc don't you think?
Well i think that if i buy a phone and after a year the screen don't work anymore is a samsung problem not mine.
Complain to Samsung......and this aint samsung complaints dept.
theunderling said:
Complain to Samsung......and this aint samsung complaints dept.
Click to expand...
Click to collapse
i want only to know if it's possible that a faulty screen compromise all the phone, so my pc can't see the phone in any way, vibration don't work audio don't work...if it work properly without screen these things have to work

[Q] S2 with broken/not working screen - how to tell if the rest still works?

Hi
I recently bought a broken Galaxy S2 with a non-working display/screen off a swiss auction portal (smiliar to eBay) for very little money.
The seller stated that the display broke after he dropped it, the rest of the phone should be fine. Effectively, only the LCD is broken, the glass is intact, but the screen doesn't show anything when I try to turn on the phone.
The first few times I tried to turn on the phone, nothing happened, no boot sound or touch buttons glowing. After trying several combinations of pressing buttons (hard reset, soft reset, download mode, recovery etc.) I heard the boot sound and saw the buttons glowing, but only once and I dont know how I exactly managed it to start. But, nevertheless, I can't really see what the phone is doing, if it is booting, if its in download mode, etc.
Does anyone have an idea, what I can/should do to make sure, the phone itself is working and its only the display which is broken? I just don't want to spend over $100 for a new display, if im not sure if the rest works...any suggestions?
Thanks very much for your help guys!
Greetings from Switzerland!
nkb88
How can anyone answer if the phone is going to be worth the cost of a new screen.It could be water damaged or blacklisted,or faulty.
Did you not foresee these things.What did you expect to happen.You must have trusted the seller,but all of a sudden you have doubts.Why didnt the seller replace the screen.
You probably think youve scored,when in fact it could work out more expensive than buying a working phone.
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maybe your an iphone expert
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theunderling said:
How can anyone answer if the phone is going to be worth the cost of a new screen.It could be water damaged or blacklisted,or faulty.
Did you not foresee these things.What did you expect to happen.You must have trusted the seller,but all of a sudden you have doubts.Why didnt the seller replace the screen.
You probably think youve scored,when in fact it could work out more expensive than buying a working phone.
Click to expand...
Click to collapse
First of all, the mentioned auction platform is very small and not quite comparable to eBay, maybe it was my fault to make the comparison to eBay. Its much smaller, only people from Switzerland and people much trustworthier than on eBay. I talked to the seller even before I commited my bid on the phone, and he told me he already bought another one and the place, where he first wanted to repair it, told him, it would be more than $200, which wasnt an option for him...
The phone was very cheap, only about $25 - due to the fact that the sellar put it in a wrong category (mobile accessoires but not mobile devices itself) so almost nobody beside me bidded for the auction. There are several other Galaxy S2s with broken displays for sale, which sell at least for $50-70, rather between $100-150.
So to put it straight: I just bid for the phone because its cheap and, if the display is replaced and the phone is fully working again, the potential selling price is much higher than what I payed for the phone and the display together.
Now, I was just wondering, if there is a possibility to tell, if the phone boots normally and to be sure that the display is the only faulty part...
If you know what network it's on, and you can find a way to get it switched on, you can put a compatible sim card into it and call it....if the phone rings (provided the volume is set right) you can assume it's good.........
That is.....assuming there's charge in the battery.......
Sent from my rooted, de bloated, stock JB powered S2 via PhilZ kernel and XDA developers app
Ok I see now.
All you need to do then is to relist the phone on that auction site you said....in the proper area/listing....and you could make a profit without risk.
You could put it in dl mode and see if it is ready to take a flash.Or see if someone could hook up a screen to test,or see if you can borrow one/get sale or return.
And people on here help with tech problems,not get rich quick schemes......LOL
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maybe your an iphone expert
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theunderling said:
Ok I see now.
All you need to do then is to relist the phone on that auction site you said....in the proper area/listing....and you could make a profit without risk.
You could put it in dl mode and see if it is ready to take a flash.Or see if someone could hook up a screen to test,or see if you can borrow one/get sale or return.
And people on here help with tech problems,not get rich quick schemes......LOL
Click to expand...
Click to collapse
Actually I could have bought the phone and relisted it in the proper category, you are right on that BUT I acually don't have any interest in making money with this phone, if it is fully working again, I probably will give it to my GF cause her crappy iFone will probalby be moving to the bin soon... You really probably missunderstood me in this case...
But thanks for you help! I'll see this evening if I can put it in download mode...
keithross39 said:
If you know what network it's on, and you can find a way to get it switched on, you can put a compatible sim card into it and call it....if the phone rings (provided the volume is set right) you can assume it's good.........
That is.....assuming there's charge in the battery.......
Click to expand...
Click to collapse
Thats also a good idea BUT afaik you need to enter a PIN code before the phone actually connects to the carrier/provider, isn't that correct?
Not necessarily......unless the phone has been set up that way post purchase.....as I said, you need to know what carrier the phone was with before, and simply go and get a sim card (pay as you go) for that carrier and put it in the phone....job done.
It's not necessary to enter a pin code here in the UK.....I don't know how the mobile operators operare with respect to that in Switzerland though......
Sent from my rooted, de bloated, stock JB powered S2 via PhilZ kernel and XDA developers app
How about if you cant "borrow' a screen,just buy one off eBay from a seller that takes it back with a small restocking fee.
Then hook it up(without fixing it permanently) and see if any problems me/keith mentioned.
Look near the end of this video in this thread.
http://forum.xda-developers.com/showthread.php?p=25438587
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maybe your an iphone expert
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Okay, i managed to connect the phone to my computer and it shows up in KIES! *yay*
Unfortunately, KIES shows: "The connected device is locked..."
But, as far as this looks like, the phone is working! Am I right on this?
I dont know much about kies as I dont use it.Maybe its not an unbranded phone and youve put in a different sim its not used to.
Unless someone has a better idea,I think buying the screen under the conditions I said earlier is the way to go.It may only lose you £15 at the worst.
Check the online imei checket first though to see if it throws amything up.
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maybe your an iphone expert
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theunderling said:
I dont know much about kies as I dont use it.Maybe its not an unbranded phone and youve put in a different sim its not used to.
Unless someone has a better idea,I think buying the screen under the conditions I said earlier is the way to go.It may only lose you £15 at the worst.
Check the online imei checket first though to see if it throws amything up.
Click to expand...
Click to collapse
I haven't put in a SIM at all, as it is not neccesary to be able to use the phone.
I will buy a screen anyway, if I can't use it myself, I will give it to a frend who has also got a smashed S2.
Another question: Is it possible to hard reset the phone, without a working screen? Afaik you have to boot into recovery and select the reset from a menu, which is not really possible without having a working display... Any suggestions?
Thanks!
Someone has just posted this utility.
http://forum.xda-developers.com/showthread.php?p=43448133
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maybe your an iphone expert
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theunderling said:
Someone has just posted this utility.
http://forum.xda-developers.com/showthread.php?p=43448133
Click to expand...
Click to collapse
Thanks, but with the phone being locked, i cannot do anything, also not install any apps...
How can I reset the phone without the screen? Or can someone tell me which buttons to press in recovery menu to do a wipe/reset?
Thanks!
That in itself could cause you issues. You have to get the number of and order of presses exactly right otherwise you could end up formatting the system partition (os)
Aaaaand.....you don't know whether you're running 4.0.4 in which case, doing a wipe *may* permanently kill your phone (search emmc brickbug for the why/how)......
Realistically the only option is to obtain a screen......have you thought of taking the phone to an unofficial repairer, explaining the situation and asking for the temporary instore use of a screen? (You could even offer to pay a small fee.....just as a sweetener)
Sent from my rooted, de bloated, stock JB powered S2 via PhilZ kernel and XDA developers app
nkb88 said:
Thanks, but with the phone being locked, i cannot do anything, also not install any apps...
How can I reset the phone without the screen? Or can someone tell me which buttons to press in recovery menu to do a wipe/reset?
Thanks!
Click to expand...
Click to collapse
That mymobiler didnt look like an app to me.The other thing that was mentioned was an app that needed root.
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maybe your an iphone expert
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keithross39 said:
That in itself could cause you issues. You have to get the number of and order of presses exactly right otherwise you could end up formatting the system partition (os)
Aaaaand.....you don't know whether you're running 4.0.4 in which case, doing a wipe *may* permanently kill your phone (search emmc brickbug for the why/how)......
Realistically the only option is to obtain a screen......have you thought of taking the phone to an unofficial repairer, explaining the situation and asking for the temporary instore use of a screen? (You could even offer to pay a small fee.....just as a sweetener)
Sent from my rooted, de bloated, stock JB powered S2 via PhilZ kernel and XDA developers app
Click to expand...
Click to collapse
You are right - thats really too risky. As I said, i'm going to order a screen now and we'll see how things work out! Thanks for your help! I'll keep this thread updated with my progess.
Cheers! :good:
nkb88 said:
You are right - thats really too risky. As I said, i'm going to order a screen now and we'll see how things work out! Thanks for your help! I'll keep this thread updated with my progess.
Cheers! :good:
Click to expand...
Click to collapse
Got a new screen and everything is working smoothly!
Thanks for your support! :good:
PS: Any recommendable, FAST rom without too much bloatware?
Cheerio!
Lol....not gonna recommend a specific ROM as that's against XDAs rules......but if you want the stability of stock without the bloat, try one of the hybrid ROMs. Look for "samsung based" in the ROM sticky thread.....or do what I've done. ....stay with your stock firmware, but root it and debloat it.......
My Wife says I'm a phone geek.....
I'd have to agree.....

[Q] Galaxy SII bricked

Hi everyone!
So, yesterday I picked up my Galaxy S II and tried to unlock it, but the touchscreen didn't work. 5 seconds later, the phone turned off, and it is completely bricked.
I have no access to recovery, download mode, absolutely nothing. It just doesn't turn on, even if the charger is plugged in.
Obviously, my phone was rooted and flashed with the latest JB rom available. Since the phone still has almost one year and a half of warranty left, will they be able to know if the phone was rooted, and the number of Odin flashes?
I flashed my phone via Odin about 15-20 times. Since it bricked so quickly, I couldn't reset the counter and unroot.
So, what do you think?
They probably won't be able to tell, but you can never be 100% certain & nobody here can give you that certainty. Anyone who says they can is lying to you.
Give it to a service centre, say as little as possible & see what happens.
MistahBungle said:
They probably won't be able to tell, but you can never be 100% certain & nobody here can give you that certainty. Anyone who says they can is lying to you.
Give it to a service centre, say as little as possible & see what happens.
Click to expand...
Click to collapse
I know that it's difficult to be 100% certain, but maybe it has happened to someone and they could share their story
It was clearly some defect on the device, since I got it on late November 2012. It lasted for 8 months, and it used to get quite hot, right below the camera... is that normal on the S2?
Besides, the moment you flash something to your phone/use the phone in a manner excluded by the warranty, having an expectation of warranty service is completely unreasonable.
MistahBungle said:
Besides, the moment you flash something to your phone/use the phone in a manner excluded by the warranty, having an expectation of warranty service is completely unreasonable.
Click to expand...
Click to collapse
I know that rooting voids the device warranty, but on the other hand, the device failed not because of the rooting process, but because of some faulty hardware.
I know how warranty works, but the brick isn't related to bad use, since the rooting process worked flawlessly.
Anyway, I already delivered the phone at the service centre, now I'll just wait.
Thanks for all the responses
Irrelevant.
The warranty explicitly states if you use the phone in a manner not specified in the warranty (I.E use unauthorised firmware), all bets are off. Whether flashing unauthorised firmware caused the problems or not doesn't matter. If you expect warranty, leave your phone stock.
Mattz94 said:
I know how warranty works, but the brick isn't related to bad use, since the rooting process worked flawlessly.
Click to expand...
Click to collapse
Or just be honest....and admit to voiding your warranty and learn from your mistake. I know that is not what you want to hear or you may not hear that to often....
good luck with the service dept....And since there are too many trying to give you fraud instructions...Thread Closed.

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