I get the following error message:
This device is not supported by Kies 2.0
Make sure that your device is supported and try again.
And this is using the latest version of Kies.
Any ideas on how to resolve this?
I remember it started to the proccess to root my phone, but then I wasn't very succesfull with it, so I abandoned it, but otherwise it should be stock firmware (its one of the first few steps on the xda guides).
TIA
NfScLambo said:
I get the following error message:
This device is not supported by Kies 2.0
Make sure that your device is supported and try again.
And this is using the latest version of Kies.
Any ideas on how to resolve this?
I remember it started to the proccess to root my phone, but then I wasn't very succesfull with it, so I abandoned it, but otherwise it should be stock firmware (its one of the first few steps on the xda guides).
TIA
Click to expand...
Click to collapse
Kies cannot root your phone .
Probable buggered firmware if you tried something and stopped .
Initial try is to backup data and factory reset phone .
Fails then flash your original firmware via Odin .
Alternative use XDA to update by flashing stock firmware .
jje
JJEgan said:
Kies cannot root your phone .
Probable buggered firmware if you tried something and stopped .
Initial try is to backup data and factory reset phone .
Fails then flash your original firmware via Odin .
Alternative use XDA to update by flashing stock firmware .
jje
Click to expand...
Click to collapse
How would I back up my contacts, most importantly, without using Kies?
NfScLambo said:
How would I back up my contacts, most importantly, without using Kies?
Click to expand...
Click to collapse
Synch then with Google
Is that the only way? Because I don't want to do it that way.
Is there a way to check if my phone is rooted? Because I'm sure I didn't complete the process, but I just need to confirm that.
Also, I think I only got as far as trying the procedure for "triangle away", numerous times, but it didn't quite work for me, so I left it.
Is there a way to "untriangle away" after checking if it was done?
TIA
you can search 3rd party backup & restore application in playstore. you can try "my backup"
NfScLambo said:
I get the following error message:
This device is not supported by Kies 2.0
Make sure that your device is supported and try again.
And this is using the latest version of Kies.
Any ideas on how to resolve this?
I remember it started to the proccess to root my phone, but then I wasn't very succesfull with it, so I abandoned it, but otherwise it should be stock firmware (its one of the first few steps on the xda guides).
TIA
Click to expand...
Click to collapse
Hi, I went through the same problem and fixed it.
First uninstall Kies from your PC and make sure you doesn't leave behind any files.
Uninstallation of the software and the drivers installed by Kies I suggest using Revo uninstaller to do that.
Uninstall it from your PC then make a fresh installation.
Open Kies but do not connect your phone, if it wants to update Kies, go ahead and do it.
Close Kies, connect your phone and open Kies.
That should fix it.
It happened to me when I updated Kies while my phone was connected. Do try the steps above hopefully it should help. Kies is a crappy software to be honest. Samsung should really get their act up and code a better/stable program.
If that doesn't help, then probably something went wrong while rooting. The simplest and best option would be to flash the Stock rom back on your phone. That's very simple to do.
Follow this thread to get back to stock rom [http://forum.xda-developers.com/showpost.php?p=32980712&postcount=6]
PS: The stock rom link on this thread is linked to JB if I'm not wrong, I would suggest going on www.sammobile.com/firmware and downloading the correct stock rom for your phone.
Hope I helped
dibyajyoti said:
Hi, I went through the same problem and fixed it.
First uninstall Kies from your PC and make sure you doesn't leave behind any files.
Uninstallation of the software and the drivers installed by Kies I suggest using Revo uninstaller to do that.
Uninstall it from your PC then make a fresh installation.
Open Kies but do not connect your phone, if it wants to update Kies, go ahead and do it.
Close Kies, connect your phone and open Kies.
That should fix it.
It happened to me when I updated Kies while my phone was connected. Do try the steps above hopefully it should help. Kies is a crappy software to be honest. Samsung should really get their act up and code a better/stable program.
If that doesn't help, then probably something went wrong while rooting. The simplest and best option would be to flash the Stock rom back on your phone. That's very simple to do.
Follow this thread to get back to stock rom [http://forum.xda-developers.com/showpost.php?p=32980712&postcount=6]
PS: The stock rom link on this thread is linked to JB if I'm not wrong, I would suggest going on www.sammobile.com/firmware and downloading the correct stock rom for your phone.
Hope I helped
Click to expand...
Click to collapse
That worked perfectly.
Thanks.
Also, since I'm using a phone with INU region, I can't upgrade it to 4.1.1
Someone else bought a phone, and I was working on it for them, and out of the box, it asked for firmware upgrade. Lucky guy!
NfScLambo said:
Is that the only way? Because I don't want to do it that way.
Is there a way to check if my phone is rooted? Because I'm sure I didn't complete the process, but I just need to confirm that.
Also, I think I only got as far as trying the procedure for "triangle away", numerous times, but it didn't quite work for me, so I left it.
Is there a way to "untriangle away" after checking if it was done?
TIA
Click to expand...
Click to collapse
There are apps on the play store which can check if your phone is rooted. Search for "check root".
The triangle away procedure is optional. You don't really have to do it.
It will just reset your counter so that it seems as if you didn't make any changes.
This is useful if you have to return the phone for warranty.
To backup your contacts I would also suggest to sync them with Google.
It's easier to manage your contacts via your web browser and you always have a backup.
You can also export those contacts from Google to other formats so you can import them later on other phones/programs.
Of course there are also other options... you could copy them to your SIM or use 3th party apps.
I would suggest G Cloud.
It is an app that will backup your Contacts, SMS Messages, Call logs, System settings, Pictures, ... and a lot more
You can choose what to backup. It'll back it up in the Cloud. You have 1GB free storage which is enough.
After a factory reset or installation of a new ROM you si;ply reinstall the software and restore your backup.
I only use it to backup my SMS messages. I like to keep them all.
Good luck
NfScLambo said:
That worked perfectly.
Thanks.
Also, since I'm using a phone with INU region, I can't upgrade it to 4.1.1
Someone else bought a phone, and I was working on it for them, and out of the box, it asked for firmware upgrade. Lucky guy!
Click to expand...
Click to collapse
Even I'm on INU region. Are you from India? If so, you can't upgrade to 4.1.1 yet because Samsung hasn't updated the firmware for the region as of now. Jelly Bean is expected to arrive sometime around mid of November if not earlier. And the firmware upgrade out of the box isn't 4.1 update. Its a security patch recently released by Samsung.
I'm from India, but now I'm using this phone outside of India regulary.
I was thinking of using a SIM card from India, but I would have to cut it manually, and then also I wouldn't be sure if it was cut properly.
The firmware upgrade out of the box is for 4.0.4, which is still ICS.
Can I just change INU to another country, and then get the update? And then revert it back to INU when I need to send it in for warranty?
Also, it's surprising that Samsung hasn't released an update for INU, because I'm pretty sure it was one of the launch markets, as well as one of their biggest markets.
NfScLambo said:
I'm from India, but now I'm using this phone outside of India regulary.
I was thinking of using a SIM card from India, but I would have to cut it manually, and then also I wouldn't be sure if it was cut properly.
The firmware upgrade out of the box is for 4.0.4, which is still ICS.
Can I just change INU to another country, and then get the update? And then revert it back to INU when I need to send it in for warranty?
Also, it's surprising that Samsung hasn't released an update for INU, because I'm pretty sure it was one of the launch markets, as well as one of their biggest markets.
Click to expand...
Click to collapse
Yes, India is getting INU update 1st week of November or the 2nd. Samsung are market leaders here and JB updates have been confirmed.
There is a way to change from INU on your phone by changing your CSC ID. The CSC is location specific, so if you change your ID to some country where S3 has been given the JB update. You 'might' get it. Though I'm not sure of this method.
Instructions For Changing CSC:
Download Samsung Galaxy S / S2 CSC app from the Play Store
Open Samsung Galaxy S / S2 CSC app
Tap "Change CSC" button
Select the CSC for you Country
Tap "Install" button (Keep in mind changing CSC wipes your device)
I have never tried changing the CSC on my phone so I'm unsure of the credibility of the method above. Do take backup before changing it.
personally ive found kies is flawed and dont really like it
Related
Pretty much installed XXKG6 on my SGS2 ages ago using ODin, check back a couple of months later and saw i had missed out on loads of updates. I really do not have time in my life to update my phone manually every other day.
My phone still works with Kies perfectly but i can't update/go back to official firmware which you get from kies. Unable to update to Samsung's newest firmware. How can get it back to working like when i first got my phone? When i could just plug it in and Kies did all the work while i go off and do something else. Also do i need a USB jig?
BKsMassive said:
Pretty much installed XXKG6 on my SGS2 ages ago using ODin, check back a couple of months later and saw i had missed out on loads of updates. I really do not have time in my life to update my phone manually every other day.
My phone still works with Kies perfectly but i can't update/go back to official firmware which you get from kies. Unable to update to Samsung's newest firmware. How can get it back to working like when i first got my phone? When i could just plug it in and Kies did all the work while i go off and do something else. Also do i need a USB jig?
Click to expand...
Click to collapse
Hey,
should be work, when u flash back to an older stock rom like "KJ3" (without root or anything).
So Kies recognized that it's not the newest and so update to it.
U can check this thread for firmware and install guide:
http://forum.xda-developers.com/showthread.php?t=1075278
Much success.
CHEERS
Hannibal226 said:
Hey,
should be work, when u flash back to an older stock rom like "KJ3" (without root or anything).
So Kies recognized that it's not the newest and so update to it.
U can check this thread for firmware and install guide:
http://forum.xda-developers.com/showthread.php?t=1075278
Much success.
CHEERS
Click to expand...
Click to collapse
I will give it a go now, Thanks for the quick reply by the way.
Would it be best to install something like "XWKE2" i think that might of been the original firmware what come with my phone and it also says "Generic XEU (UK)" which is where I'm from so that might help too?
Cheers for the help mate!
Okay i can see
"+++++++[Frankenstein Firmwares]+++++++
These packages below are not official firmware packages, they are Frankenstein package created due to demand for Firmware with different CSC and modems and also leaked firmware packages. KIES will not recognise the firmware so you won't be able to update to new firmware using KIES unless you flash back to a firmware meant for your device first. Otherwise there will always be Odin to use for updates"
Explains why i couldn't update with kies. But now i have tried installing a number of the official firmwares. Half of them boot loop and never turn on. The other half turn on but i get no service and every couple of seconds something pops up about having to force close com.phone.android or something. Plus it no longer connects to Kies.
Please help me out
BKsMassive said:
I will give it a go now, Thanks for the quick reply by the way.
Would it be best to install something like "XWKE2" i think that might of been the original firmware what come with my phone and it also says "Generic XEU (UK)" which is where I'm from so that might help too?
Cheers for the help mate!
Click to expand...
Click to collapse
Sure mate,
it doesn't matter what version u take
Cheers
Sent from my Galaxy S2 - I9100 with Sensation Rom!
I have UK unbranded (XEU) Galaxy S II. yesterday Samsung confirmed the ICS update is out.
But when i connect my phone to Kies, it shows "Your device does not support update via Kies" (on Win 7 64bit)
I used the Kies registry patcher 1.8 to spoof the older version, then Kies detected the ICS update and went ahead to download some firmware update.
But it gets stuck while "Preparing components for the update" and never completes
Does anybody has faced similar issue? Any other way to get around it?
i say skip kies and use odin to flash, it will be as official as kies. search and you will find your info.
1: get ROM from checkfus downloader / or xda forum
2: flash using odin
3: wipe
I had the same "Your device does not support update via Kies" issue, also XEU ( and Win7 64bit though I'm not sure that's relevant? ).
Even after re-installing Kies, soft and hard-resetting the phone, rebooting PC, reconnecting device, etc., etc. ( I'd forgotten that some people have previously had success with the registry tweakage... )
I had :-
PDA : I9100XWKH1
PHONE : I9100XXKG5
CSC : I9100XEUKH1
( bought from Phones4U as an O2 upgrade )
I can't find this config anywhere for download, in fact, the only references to it that I can find via Google all seem to state the same problem with Kies not liking it...
So I used Odin to flash 4.0.3, and now Kies tells me that I've got the latest version, so it looks like my problem was that Kies just didn't like my specific version for some reason.
Odin itself is easy to use, I can see why so many people prefer to use it than Kies anyway... that said, I'd still like to understand why Kies didn't like the config that my phone came with from new...
I'm happy with ICS so far, battery calibration was nuts at first, but a reboot, run flat and full-charge seems to have sorted that out.
atifsh said:
i say skip kies and use odin to flash, it will be as official as kies. search and you will find your info.
1: get ROM from checkfus downloader / or xda forum
2: flash using odin
3: wipe
Click to expand...
Click to collapse
Some links would be great tho....if I flash with odin will it wipe my data/settings? do I need to do anything to the downloaded file to flash with odin?
Barmie said:
I
(
So I used Odin to flash 4.0.3, and now Kies tells me that I've got the latest version, so it looks like my problem was that Kies just didn't like my specific version for some reason.
Codes on phone match no firmware on the server .
Kies only updates firmware that matches whats on the server .
Phone xxxx XEU
PDA xxxxx POL
CSC xxxxO2UK
Typical reject a phone with 3 different codes none of which can match what has been uploaded .
jje
Click to expand...
Click to collapse
cool. I'll better flash with Odin.
Any suggestions for getting backup of phone data?
baxy said:
Some links would be great tho....if I flash with odin will it wipe my data/settings? do I need to do anything to the downloaded file to flash with odin?
Click to expand...
Click to collapse
Some reading and searching would be great tho!
Wiping is recommended if you are going from GB to ICS. and no restore from GB either.
Sent from my GT-I9100
I had the same issue, for some reason Kies says it's not able to update if you don't have a full charge, charge the phone up, plugged it back in and it updated
Who use's kies for updating just flash using odin and then wipe, for more info dont post another post just use the search bar
Using ICS from last 4 weeks now
Here is what i did
1. Rooted my GB first to install Titanium backup pro
2. Took a backup of apps through titanium backup
3. Took backup of sms through Go SMS Pro
4. Flashed my SII with Odin
5. Rooted it again
I am on DXLE6 and rooted with CF-Root. I can't seems to upgrade to DXLF6. OTA didn't find any updates (While normal unrooted can). I tried then using KIES but after downloading firmware (phone shows download screen), it ended with error of phone not recognized.
There is no issue with the driver or connectivity as it can detect the S3, prompt software update in KIES, download the new firmware and switch phone to download mode but it stops there.
Does it mean rooted S3 can't upgrade after rooted?
I have no solution for your problem, but all i can say is that yes, you can upgrade using kies when rooted (did that a couple days ago, too lazy to set stuff up again).
Question: do you use the original cable that came with the phone? Can imagine that this may cause the issue!
I can also confirm that when rooted software update couldnt find OTA update
I would suggest you to simply download and flash the ROM you would get from kies using ODIN. Guides and download links etc can be found using search function on XDA.
OngL said:
I am on DXLE6 and rooted with CF-Root. I can't seems to upgrade to DXLF6. OTA didn't find any updates (While normal unrooted can). I tried then using KIES but after downloading firmware (phone shows download screen), it ended with error of phone not recognized.
There is no issue with the driver or connectivity as it can detect the S3, prompt software update in KIES, download the new firmware and switch phone to download mode but it stops there.
Does it mean rooted S3 can't upgrade after rooted?
Click to expand...
Click to collapse
You can flash a newer version of stock firmware with CWM manager or with Mobile Odin Pro and still keep root. You don`t need Kies to upgrade.
gee2012 said:
You can flash a newer version of stock firmware with CWM manager or with Mobile Odin Pro and still keep root. You don`t need Kies to upgrade.
Click to expand...
Click to collapse
Yes, but as i said... Was too lazy to set everything up again (homescreens etc) plus the links sammobile.com provides i can only access using VPN, which means lousy slow downloads
Jack_Random said:
Yes, but as i said... Was too lazy to set everything up again (homescreens etc) plus the links sammobile.com provides i can only access using VPN, which means lousy slow downloads
Click to expand...
Click to collapse
You don`t have to do a full wipe when upgrading, just wipe cache/dalvik cache.
With the download i can`t help you, download it from another pc from a friend/family and copy it to a sd card !
Unzip the downloaded .rar file once to a .tar file.
Perhaps this is known issue, something is corrupted about the USB. It just suddenly stops working 'USB Not recognised'. Tried rebooting both didn't work.
Fortunately, I did TiB full backup before. I reset the phone to factory setting and it is recognised again by KIES. I have since upgraded to LF6.
Anyone knows why the issue with USB corrupted somehow (must be software setting not hardware as reset did it).
Hi,
Has anyone on Orange in the UK updated to the latest firmware via Kies?
I've just plugged my phone in to Kies and seen the update, and I wanna know if this is what I hope it is... the JELLY BEAN UPDATE!!!
I doubt it, as I've seen nothing online to suggest anyone has it yet.
Let me know people! Thanks for your help!
Without evidence in a build number or Android version its just another old old update .
Orange first never usually months behind .
jje
There is no chance whatsoever that it is Jellybean, Jellybean will be out most likely last of all UK networks for Orange.... the first phone to get the update will be the UK unbranded update.
This update is probably LG8 or LH1....
I've attached a screen print of the message I get in Kies. Not sure if this is the "build number" your referring to. I won't get a version number till I update. I'm holding fire on that till I know it's necessary.
Lennyuk said:
There is no chance whatsoever that it is Jellybean, Jellybean will be out most likely last of all UK networks for Orange.... the first phone to get the update will be the UK unbranded update.
This update is probably LG8 or LH1....
Click to expand...
Click to collapse
Last! Damn Orange.
When the unbranded update comes out, is there any way to trick Kies into giving me that? If I sim unlock or something?
Lowyo said:
Last! Damn Orange.
When the unbranded update comes out, is there any way to trick Kies into giving me that? If I sim unlock or something?
Click to expand...
Click to collapse
not kies no, but you could use ODIN, you download the file from a link that will be posted on here open ODIN and plug in your phone and press start (not exactly the full process but just to tell you how simple it would be).
You don't need root or anything like that to do this, you could also use the same process to flash back to an Orange Rom if you needed to in the future.
LG very old firmware ..
Use CHECKFUS to download your original current firmware and save it can be flashed via Odin in the future if problems .
jje
Lennyuk said:
not kies no, but you could use ODIN, you download the file from a link that will be posted on here open ODIN and plug in your phone and press start (not exactly the full process but just to tell you how simple it would be).
You don't need root or anything like that to do this, you could also use the same process to flash back to an Orange Rom if you needed to in the future.
Click to expand...
Click to collapse
Thanks, I've used Odin before, but just to root a few S2s and my S3. Will keep an eye out for that unbranded update.
Funnily enough I just installed the LG1 radio on my GF's Orange phone last night as I had issues using the LFB Firmware.
Hi,
I unrooted my SGS3 yesterday using the following tutorial:
http://forum.xda-developers.com/showthread.php?t=1710613
After the unrooting process using Odin, and resetting the flash counter, I had my stock S3 back (ICS 4.0.4). However, when I searched for an OTA update, none showed up. I connected my phone to Kies and there it also said I had the latest firmware installed. I'm from Belgium and all S3's here received the 4.1.2 OTA recently, so I wonder why my device doesn't qualify?
My current baseband is I9300XXLF5, which is indeed for Belgium. So what did I do wrong? I would prefer not to just flash an update with Odin, because I'm curious about this issue, and I would like to enjoy OTA's again...
Many thanks in advance for any help or hints!
EDIT:
An extra important piece of information might be that before I rooted, I was running JB, which I got in an OTA. So it must be possible to get this to work
Reroot
Run triangle away to reset flash counters
And then use Mobile Odin to wipe data
Then check OTA update....
Sent from my GT-I9300 using xda premium
K Thans, I'll try this right away. I found also that, and I don't know if this is relevant, I get a lot of FC's from com.google.process.gapps while browsing or streaming. I found an easy fix online (enabling download manager in applications) but that didn't work (it already was enabled)
EDIT:
Didn't work I get the same "No update available" while my android version is still 4.0.4. So the steps I took were:
- Root the phone with Odin
- Reset flash counter using TriangleAway
- Wipe data, cache and dalvik cache using Mobile Odin Pro
- While still rooted, checked for OTA
Don't I need to unroot to get OTA's?
Need to unroot. You won't be able to get OTAs or Kies updates if your device status is modified. Check that's okay and factory reset if it still says modified after unrooting, make sure your firmware versions and csc match ones for belgium and you should be good to go.
Sent from my GT-I9300 using xda premium
gladii said:
K Thans, I'll try this right away. I found also that, and I don't know if this is relevant, I get a lot of FC's from com.google.process.gapps while browsing or streaming. I found an easy fix online (enabling download manager in applications) but that didn't work (it already was enabled)
EDIT:
Didn't work I get the same "No update available" while my android version is still 4.0.4. So the steps I took were:
- Root the phone with Odin
- Reset flash counter using TriangleAway
- Wipe data, cache and dalvik cache using Mobile Odin Pro
- While still rooted, checked for OTA
Don't I need to unroot to get OTA's?
Click to expand...
Click to collapse
First question is does your device have an update or are you guessing it has .
That is your phone not other phones
Update via Kies is the simple method .
jje
xcly said:
Need to unroot. You won't be able to get OTAs or Kies updates if your device status is modified. Check that's okay and factory reset if it still says modified after unrooting, make sure your firmware versions and csc match ones for belgium and you should be good to go.
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Yeah I tried that already, that's the strange thing. My CSC reads "PRO", which is indeed Belgium, and my firmware reads "XX" which is also correct. My device status read "Normal". Everything was in order so it should've worked... So I have no idea why it didn't.
JJEgan said:
First question is does your device have an update or are you guessing it has .
That is your phone not other phones
Update via Kies is the simple method .
jje
Click to expand...
Click to collapse
Yes my device should have an update. Before I ever started my first rooting process, I had the JB update (which I received OTA) already. I don't understand why things would be different now. I bought my phone here in Belgium and my firmware and CSC are also Belgian currently...
To clarify: my unrooted, completely wiped S3 doesn't get the JB update I got before I rooted my S3.
gladii said:
Yeah I tried that already, that's the strange thing. My CSC reads "PRO", which is indeed Belgium, and my firmware reads "XX" which is also correct. My device status read "Normal". Everything was in order so it should've worked... So I have no idea why it didn't.
Yes my device should have an update. Before I ever started my first rooting process, I had the JB update (which I received OTA) already. I don't understand why things would be different now. I bought my phone here in Belgium and my firmware and CSC are also Belgian currently...
To clarify: my unrooted, completely wiped S3 doesn't get the JB update I got before I rooted my S3.
Click to expand...
Click to collapse
Simple answer is you no longer have the correct HDSWVER codes showing to the firmware server or their is no firmware for your phone on the server .
jje
JJEgan said:
Simple answer is you no longer have the correct HDSWVER codes showing to the firmware server or their is no firmware for your phone on the server .
jje
Click to expand...
Click to collapse
Is there anything I can do about that?
EDIT:
I finally got tired of all it and downloaded the 4.1.2 version from Luxembourg, which should be the same as the Belgian version. Everything works smoothly. No idea if the OTA works though, but at least I can enjoy the latest firmware version.
gladii said:
Is there anything I can do about that?
EDIT:
I finally got tired of all it and downloaded the 4.1.2 version from Luxembourg, which should be the same as the Belgian version. Everything works smoothly. No idea if the OTA works though, but at least I can enjoy the latest firmware version.
Click to expand...
Click to collapse
Well this is XDA the XDA update path is better than Samsungs .
jje