[Q] Sporadic 4G LTE on Rezound - Possible Fix? - HTC Rezound

I scanned this forum before creating this post and I'm pretty sure there isn't one already out there but please don't flame me if there is. I couldn't find any and I spent a good 30 minutes last night, trying to find something like this.
I purchased a used HTC Rezound recently but was unable to get 4G LTE to stay ON. I surfed various forums for a possible fix but couldn't find anything that I hadn't already tried.
This morning, I think I might have found a work-around. Here's what I did.
After activating the line and being able to get sporadic 4G LTE signal on the device, I went into the wifi settings on a hunch that maybe some unexplicable interaction was happening between wifi and the 4G radio. Wifi kept wanting to turn itself on and I kept fighting it by turning it off.
I located my home network and clicked 'forget network'. Once I did that, I went back to make sure wifi was OFF and that Mobile (data) was ON and WHAMMO!! Immediately, the 4G LTE indicator popped back on and I've been rocking 4G for about 2 hours now, without a single blip. I've watched an entire episode of 24 on Netflix in an area of my house where I've confirmed that I have a weak signal and still, no problems at all.
So my Question is this: Is there any other way to disable wifi without having to 'forget' the network when I want to use wifi? (Other than what might seem obvious by turning wifi OFF when I know that doesn't get rid of the 4G dropouts).
It's really only an inconvenience at this stage. All I'd have to do to connect is re-enter the password and since I don't use wifi when I'm at home because I have Unlimited Data, it's not really a big deal but it just seems that the OS on this phone was purposely designed in a way to take people OFF the 4G network when their phone is 'familiar' with a wifi system they're near.
======================== UPDATE ====================
There is no issue with the phone. The issue was an activation issue and I was able to eliminate the problem by trial and error. It turns out, the way I was able to get the device to connect had to do with re-seating the SIM. Once I did, the phone has been flawless in connectivity to both 4G LTE and wifi regardless of the combination of wifi settings. I hope this is useful to anyone reading the thread.

Is your Rezound stock or custom?
LTE will disable when WiFi is activated, most LTE phone does this by design. I have experienced where my Rezound's WiFi would want to turn on automatically on the clean rom, re-flashed and everything was good.
I personally never had issues with my Rezound. If fact, the Rezound has one of the best radios to date. The fact that HTC integrated the antenna into the battery case housing is what makes it a strong contender for receiving radio waves..
Sent from my iPhone 5

Go in advanced settings wifi settings (menu advanced settings)and disable the automatically turn on wifi setting. (Not exactly sure what its called as I hate sense and I'm not running it) but ull see it in advanced settings and then when u want to actually use wifi just enable wifi.
Problem solved
Sent from my ADR6425LVW using xda app-developers app

Well, I'm on stock ICS but rooted with S-OFF. The wifi, even when OFF kept wanting to turn ON by itself when I wanted it to stay on 4G. The only way I could get the phone to stay on 4G was to 'forget' my home network.
All is well now. Weird huh?
Sent from my rooted HTC Rezound with S-OFF using ICS on Verizon's periodically blazing fast and mostly reliable network

The Rezound has a poor shield on the 4g radio chip which causes interference in music. So, logically if stuff can get out, then wifi can come in and mess it up.

Dude read what I said and it will never automatically turn on again.
That's the reason it kept automatically turning it on. And if u haven't done what I said then regardless of you thinking its fixed it WILL turn on again by itself.
Nyobie said:
Well, I'm on stock ICS but rooted with S-OFF. The wifi, even when OFF kept wanting to turn ON by itself when I wanted it to stay on 4G. The only way I could get the phone to stay on 4G was to 'forget' my home network.
All is well now. Weird huh?
Sent from my rooted HTC Rezound with S-OFF using ICS on Verizon's periodically blazing fast and mostly reliable network
Click to expand...
Click to collapse
Sent from my ADR6425LVW using xda app-developers app

There's no such setting that I can find within the settings and I know which setting you're referring to. I saw it before on my Thunderbolt but for the life of me, I can't find it on the Rezound's menus. Anywhere. I looked several times. I'm pretty sure it's there. I just can't find it so the only way I could get the 4G to stay on and not have wifi automatically connect was to 'forget' the wifi network.
Sent from my HTC Incredible 4G on Verizon's periodically blazing fast and mostly reliable 4G LTE network using xda-developers app

Go in wifi settings then click the menu key then click advanced settings.
Nyobie said:
There's no such setting that I can find within the settings and I know which setting you're referring to. I saw it before on my Thunderbolt but for the life of me, I can't find it on the Rezound's menus. Anywhere. I looked several times. I'm pretty sure it's there. I just can't find it so the only way I could get the 4G to stay on and not have wifi automatically connect was to 'forget' the wifi network.
Sent from my HTC Incredible 4G on Verizon's periodically blazing fast and mostly reliable 4G LTE network using xda-developers app
Click to expand...
Click to collapse
Sent from my ADR6425LVW using xda app-developers app

Found the menu. Still haven't gotten used to the four lines at the bottom of the scrern being the menu.
Here it is. Which setting would it be? I wasn't launching any apps when the problem appeared where wifi kept eanting to turn on. I just powered up the phone and couldn't get 4G.
Sent from my rooted HTC Rezound with S-OFF using ICS on Verizon's periodically blazing fast and mostly reliable network

Its never auto turn on wifi but its checked so ur good. Ull never have that problem again.
Nyobie said:
Found the menu. Still haven't gotten used to the four lines at the bottom of the scrern being the menu.
Here it is. Which setting would it be? I wasn't launching any apps when the problem appeared where wifi kept eanting to turn on. I just powered up the phone and couldn't get 4G.
Sent from my rooted HTC Rezound with S-OFF using ICS on Verizon's periodically blazing fast and mostly reliable network
Click to expand...
Click to collapse
Sent from my ADR6425LVW using xda app-developers app

Thanks squidder!
Sent from my rooted HTC Rezound with S-OFF using ICS on Verizon's periodically blazing fast and mostly reliable network

Related

WiFi Problem?

So I just picked up a Thunderbolt from a local Verizon corporate store. The sales rep told me NOT to use WiFi on my phone because of an issue all Thunderbolts are having. She said once connected to WiFi, it won't be able to switch back to 3G unless you perform a factory reset. It sounds like a load of crappy to me, but I'd rather play it safe. Can anyone confirm or deny this out there? Thanks in advance!
Sent from my Thunderbolt using XDA App
ghettomuffin said:
So I just picked up a Thunderbolt from a local Verizon corporate store. The sales rep told me NOT to use WiFi on my phone because of an issue all Thunderbolts are having. She said once connected to WiFi, it won't be able to switch back to 3G unless you perform a factory reset. It sounds like a load of crappy to me, but I'd rather play it safe. Can anyone confirm or deny this out there? Thanks in advance!
Sent from my Thunderbolt using XDA App
Click to expand...
Click to collapse
I think I've read about a few people having that issue, but simply switching airplane mode on and off fixes it, I believe.
Pretty sure that rep didn't know what the hell she was talking about. I think it's a safe bet these and other boards would be blowing up if there was a problem as massive as that affecting ALL Thunderbolts.
And my wifi is fine!
yea mine doesnt want to switch back to 3g but a simple restart does the trick, and some vzw reps are idiots deff no factory reset
I use wifi all the time, no problems here.
I use WiFi at home and 3G when i'm at work, i have no problem switching between the two, the sales rep that you were talking to doesn't know what he was talking about
pmazz850 said:
I use wifi all the time, no problems here.
Click to expand...
Click to collapse
Same here no problems switching from wifi to 3G or to 4G
I've heard people complain about this, but the solution for now seems to be turning airplane mode on and back off. From what I've seen it's not a super common problem, I've never had an issue.
Yup, no problems here.
Sent from my ADR6400L using XDA App
Sometimes my wifi stops working even when its been on all day. It shows its connected and I have a strong signal, but when I try to use an app that needs a connection the app wont connect. The only thing that fixes it is turning wifi off and back on again. On top of that I noticed huge drains on my battery when this happens.
toebee76 said:
Sometimes my wifi stops working even when its been on all day. It shows its connected and I have a strong signal, but when I try to use an app that needs a connection the app wont connect. The only thing that fixes it is turning wifi off and back on again. On top of that I noticed huge drains on my battery when this happens.
Click to expand...
Click to collapse
same thing happens to me. then if I turn off my Wi-Fi sometimes to try and get a 3g connection it takes like 10-15 tries to get a data connection. And even sometimes when that happens I'll turn my Wi-Fi back on and my Wi-Fi acts buggy, doesn't connect... I'll have to try the airplane mode trick
I have the same problem. Changing the EPST setting as found from an Engadget Post:
HTC Thunderbolt 3G data problems solved?
By Myriam Joire posted Mar 30th 2011 7:43AM
Sort of fixed the problem. However, I rooted to Tesla Coil and now cannot use the "##778#" easter egg dialer anymore.
Just tried the Airplane mode and phone rebooted, doh. Again, after starting up WiFi, no 3G coverage.
...Related Post...
http://forum.xda-developers.com/showthread.php?t=1036851
No problems here. I use wifi 90% of the day. Although, strangly my router now shuts off its wifi signal ever since I bought this phone. I have to go into my router and setup the network again.
Sent from my rooted Thunderbolt with VirusROM AirborneTB. Xda premium

[Q] 4G drops to 1X

I recently upgraded from the Incredible to the Rezound and find that when 4G not available, the signal drops down to 1X. Not only that, it seems to stay in 1X even when 4G is available. How can I get the phone to drop to 3G when 4G not available? The Incredible ran in 3G in the same areas that the Rezound drops to 1X. What do I have to set to get it into 3G?
Thanks for help.
both my GF and I have been having trouble with this on both our phones... We both live and work in 4G coverage, pretty strong coverage too. Yet we both see 4g drop out to 3g or 1x. Its very random, and I've had it happen right in the middle of browsing the web. (All of a sudden a page takes forever to load or doesnt and the phone acts like it has no data connection, I go to the home screen and see that I am all of a sudden on 1x..)
I recently read an article that talked about how VZW actually has a pretty major issue they need to resolve pertaining to authentication on the LTE network. I don't know the exact mechanics of it, but basically the authentication fails and you get booted off the LTE network until the phone tries to hop on it again. Right now, the two phones I have personal experiance with do not try very often to get back on and it often takes going into the wireless settings page and selecting mobile networks and going in and out of that screen a couple times, or if it is being stubborn, airplane mode, site for a minute, and then back on. Occasionally I have to reboot the phone.
It really irritated me good last night when I really needed the data connection for GPS navigation because I took a wrong turn in an unfamiliar area..
Sometimes going in and out of airplane mode helps or restart.
I'm not going to say look on the forums. Here is a quote from another thread and linked another thread.
had the same issue and fixed by this.
racingtiger03 said:
Dial ##778#, call
edit mode
password is 000000
modem settings
Rev. A
select "enable"
menu > commit
phone will reboot and you should get 3G back
This changes your network from eHRPD back to EVDO Rev.A. For LTE phone owners, eHRPD causes 3G to die (most of the time anyway) when the LTE network has problems. Get back on normal EVDO and you're good to go.
^ from Jntdroid on another forum (not sure if we're allowed to post to other forums here) I'm not positive on where he got it from, but this is a capability of all HTC 4G phones
I've had occasional issues with being down to 1X, but even that was only during nationwide 4G network issues, definitely get in touch with VZW about that... not that they have enough sense to fix anything *sigh*
Click to expand...
Click to collapse
Good luck. It's what fixed mine.
Sent from my rezound using xda premium
I have the same problem sometimes. Well most of the time actually. =(
Sent from my 4GHz Quad Core G1
I have the same issue periodically ..tho I live in a non lte area..so your suggested solution prob wouldnt be a good idea ey
Sent from my ADR6425LVW using Tapatalk
Same issue here. Only happens when I go from a 4G area to a 3G area. I end up getting stuck in 1x. The phone switches fine from 3G to 4G. But when going back to a 3G only area, it by-passes 3G and I get 1x.
No toggling helps. I have to reboot to get 3G back. I also tried that fix posted above. It does not help. Called verizon again tonight.
The strange part is before we had that 4G outage a few months ago, the phone would switch just fine. Now it's a pain in the ass.
Sorry it isn't helping. It worked in mine and done exactly the way it told me. Go from 3-4g now without an issue. No 1x like before
Sent from my rezound using xda premium

Verizon LTE

Does anyone else have problems with mobile data dropping frequently?
My thunderbolt and rezound act the same. At work, the signal strength reported in the about phone screen fluctuates between -63 & - 73dbm. Ill lose mobile data countless times daily. If you go to the settings to try and toggle mobile data, it's greyed out and says turning on...
So frustrated with this behavior
Ehh I have this problem to a certain extent with the nexus but its not too bad
brucekr said:
Does anyone else have problems with mobile data dropping frequently?
My thunderbolt and rezound act the same. At work, the signal strength reported in the about phone screen fluctuates between -63 & - 73dbm. Ill lose mobile data countless times daily. If you go to the settings to try and toggle mobile data, it's greyed out and says turning on...
So frustrated with this behavior
Click to expand...
Click to collapse
Verizon probably have a weak signal in your work place.
This happens. Also, LTE is known to stop allowing traffic (at random) and require a turning off/on of Mobile Data (especially when using constant data for long periods of time).
It's annoying.
Different places - happens more than others.
I have also been experiencing issue with Verizon data connections as of late. I have a hard time even locking onto 3G with my Rez. But my other phones no issues, I am now on my 4th Rezound in over a month since having this issue.
Jimi Mack said:
I have also been experiencing issue with Verizon data connections as of late. I have a hard time even locking onto 3G with my Rez. But my other phones no issues, I am now on my 4th Rezound in over a month since having this issue.
Click to expand...
Click to collapse
what other phones gets better signal? just wondering?
I have this same issue... What is the problem? Should I get a new rezound?
Its pointless to have LTE if I cant use it......
Its like when it works it works well, but most of the time, it just sits there the data arrows unlit, when i try to use data..
I powercycle, turn mobile data off and on, and sometimes it works, but most of the time Im stuck to using Wi-Fi...
So why should i pay verizon all this money for Wifi?
Ugh.. Im gonna return this pos.
Damasterjj said:
what other phones gets better signal? just wondering?
Click to expand...
Click to collapse
Compared to my unfortunate experience with 4G devices, any of my other 3G phones hold onto and got better locks on 3G than compared to the past Rezounds. Now the latest rezound finally does get a data lock the prior 4 did not.
I've got no 4g issues. Almost never drops. I'm in southern California.
Sent from my rezound
This issue has been addressed a lot in many forums for the rezound, tbolt, gnex, and pretty much every 4g phone out. For some phones its not that bad. I think its software based cause once I rooted and s-off I've never had it happen to me again. The gnex I think they narrowed down to combination of software and hardware issues. I've been running ice roms since I rooted. I've been through 3 replacements, all did it, all had new Sims all new phones (not refurbished).
Here's a post I followed when it was happening to me. I've done lots of research on this and I truley do think its software based (mostly because Verizon won't admit its their network)
Sent from my ADR6425LVW using Tapatalk 2
It's a network. If you have -65 -75 dbm on 1xrtt that doesn't mean you have the same signal strength on lte. LTE signal is different from 1xrtt or evdo. The reason that you lose date quite often is because the LTE signal is very poor in your location especially if you are indoor. to improve LTE signal wilson electronics has very good amplifier, that calls sleek 4g-v get it. It may improve the signal by 20 dbm.
There is a few threads on this and no resolutions. There is some kinda of problem with the network that Verizon isn't owning up to. There is a bunch of forums posting the problem as well, where the 4g just drops off and then comes back on. Prior to the begining of June if my 4g dropped out it would go to 3g. Now the places I had solid 4g I am getting it on and off every minute or so. I went down to verizon and the girl said she is having problems with her Tbolt. We changed out the sim and she said she could get me a new phone but to me it sounds like the network if so many people across all phones are having problems. I am going to call Verizon probably this weekend or monday cause I am tired of being on 3g all the time and not being able to use the 4g is driving me nuts. Things are so slow. Arg.
brucekr said:
Does anyone else have problems with mobile data dropping frequently?
My thunderbolt and rezound act the same. At work, the signal strength reported in the about phone screen fluctuates between -63 & - 73dbm. Ill lose mobile data countless times daily. If you go to the settings to try and toggle mobile data, it's greyed out and says turning on...
So frustrated with this behavior
Click to expand...
Click to collapse
once in a blue moon my signal bar would drop a couple bars even though its been in the same spot for about 5 minutes. but thats about it.
Im stuck on 1x since last night -_-
Try using *#*#4636#*#* and toggle lte on and off. If you absolutely need lte only set to only allow it. I have a good lte signal at work, but it dies quickly once in the building.
Sent from my ADR6425LVW using Tapatalk 2
Took out sim n put it back in...fixed lol. I use that lte on off app to switch to just lte. Thank you though
No drops for me in the Detroit, MI area.
Sent from my ADR6425LVW using xda app-developers app
Gorilla* said:
I have this same issue... What is the problem? Should I get a new rezound?
Its pointless to have LTE if I cant use it......
Its like when it works it works well, but most of the time, it just sits there the data arrows unlit, when i try to use data..
I powercycle, turn mobile data off and on, and sometimes it works, but most of the time Im stuck to using Wi-Fi...
So why should i pay verizon all this money for Wifi?
Ugh.. Im gonna return this pos.
Click to expand...
Click to collapse
Sent from my ADR6425LVW using xda premium
Damasterjj said:
what other phones gets better signal? just wondering?
Click to expand...
Click to collapse
From all the responses, Galaxy S3 is the best signal people are getting to date. Better than the one xxx and the Motorola Razor Maxx. And HTC and Motorola have been known to have the best reception. Go figure.
I won't have my GS3 until July 9th so I can't say first hand.
Sent from my ADR6425LVW using xda premium
drbveb88 said:
From all the responses, Galaxy S3 is the best signal people are getting to date. Better than the one xxx and the Motorola Razor Maxx. And HTC and Motorola have been known to have the best reception. Go figure.
I won't have my GS3 until July 9th so I can't say first hand.
Sent from my ADR6425LVW using xda premium
Click to expand...
Click to collapse
great I just pre order GS3, r u sure its data signal not gps? cause I found a couple of review that says GS3 has better gps than one X thats all I could find.

[Q] Sprint Connection Optimizer Disables 4G?

So after the 3.16 update, I noticed my phone was not picking up 4G. After pulling my hair out to figure out why, I traced the problem to the Sprint Connection Optimizer being disabled. Turn it on, 4G toggles on with it, turn it off, 4G toggles off with it. The previous version of the Sprint Connection Optimizer did not do this. To confirm my suspicions I reset the phone to stock and observed the same behavior.
This is quite the pain in the ass as I don't want my phone connecting to WiFi networks that I marked "remember". In addition, I don't need my phone connecting to WiFi at work (which I use for work purposes under special circumstance).
My short term solution is to forget WiFi networks but this is rather tedious. With the Sprint Connection Optimizer toggled off, I am essentially locked out of 4G. I pay for Sprint's service and I insistent on using as much of their/my bandwidth as I chose.
Can anybody else confirm what is happening. My area has relatively strong 4G coverage, to the point where seeing 3G would be a rare occurrence. I need to make sure this isn't a problem on just my device before I roam my way out of my contract.
Super Tommy said:
So after the 3.16 update, I noticed my phone was not picking up 4G. After pulling my hair out to figure out why, I traced the problem to the Sprint Connection Optimizer being disabled. Turn it on, 4G toggles on with it, turn it off, 4G toggles off with it. The previous version of the Sprint Connection Optimizer did not do this. To confirm my suspicions I reset the phone to stock and observed the same behavior.
This is quite the pain in the ass as I don't want my phone connecting to WiFi networks that I marked "remember". In addition, I don't need my phone connecting to WiFi at work (which I use for work purposes under special circumstance).
My short term solution is to forget WiFi networks but this is rather tedious. With the Sprint Connection Optimizer toggled off, I am essentially locked out of 4G. I pay for Sprint's service and I insistent on using as much of their/my bandwidth as I chose.
Can anybody else confirm what is happening. My area has relatively strong 4G coverage, to the point where seeing 3G would be a rare occurrence. I need to make sure this isn't a problem on just my device before I roam my way out of my contract.
Click to expand...
Click to collapse
Why would you not want to connect to WiFi networks that you mark remember?....jw
If you have the option of your local WiFi versus 4G most times I'd expect someone to want to go with the WiFi... Only time you'd want to not is in places where 4G was better connection, which in those cases I wouldn't want to mark said WiFi networks as remember...
Ill try to mess with it here see how it effects my stuff as were rolling 4G a lot now...
Sent from my EVO using Tapatalk 2
In most cases work wifi won't let you watch porn at work man. Total pain in the a$$. We should be able to toggle our own connections. I will say wifi is better on battery and generally faster. However there's potential risk on wifi that someone could access your device. Extremely unlikely but a possibility none the less.
In my area we don't have lte yet and the other day after installing MeanBean I saw 4G pop up in signal bar then went away then came back. Haven't seen it since. I was so excited but I shouldn't get my hopes up. Sprints been saying 4G for a long time and still nothing. Only reason I stay is unlimited data and I live the HTC evo line.
You have a better chance of winning the lottery 5 times than someone accessing/ hacking your phone over wifi without you knowing about it.
Also there are great wifi apps that tells you who is on the network your on at all times.
#Root-Hack_Mod*Always=LTE
I have found that Comcast seems to throttle youtube traffic at certain times of the day, and I have a specific spot in my house where my wifi signal just completely drops (but still claims to be "connected.") I'm obviously going to want my phone to remember my home wifi connection, but I don't necessarily want to always be using it at home.
My situation may not be incredibly common, but it's a valid scenario where you may not necessarily want connection optimizer to run the show.
jesuspgt said:
I have found that Comcast seems to throttle youtube traffic at certain times of the day, and I have a specific spot in my house where my wifi signal just completely drops (but still claims to be "connected.") I'm obviously going to want my phone to remember my home wifi connection, but I don't necessarily want to always be using it at home.
My situation may not be incredibly common, but it's a valid scenario where you may not necessarily want connection optimizer to run the show.
Click to expand...
Click to collapse
The optimizer isn't your issue there though, as the mere fact of having the network remembered in the phone will cause it to connect to it whenever within range.... Its the fact you have a remembered WiFi network saved and you want to override that in a specific location when still in range of the WiFi... In that case the only solution is to toggle it off when you don't want to use it at that specific location in your house...
Optimizers doesn't just force you to connect to your local network that's remembered as the WiFi being on will do that itself already...
Sent from my EVO using Tapatalk 2
You can try disabling Sprint Connection Optimizer and try purchasing Juice Defender Ultimate. If you use its location service, it will only turn on wifi in places that you turn on the wifi antenna and remember them. And if it turns it on, you just manually turn it off until its trained.

Loosing connection constantly

Lately I've notice wifi signal dropping. I started to notice when youtube gave me network errors, wasn't a big deal I just clicked try again until it work, but now I am noticing in facebook and whatnot. I am browsing XDA and suddenly I lose signal. This is happening on data as well. Sometimes I am on LTE 1 bar when I magically switch to 2G and stays there for a while even when the area is 4G. I read somewhere here about it and it turns the cases are blocking the signal, well I removed my case and it didn't help. However, a month or so, this problem wasn't happening, even with a case. You guys have any idea?
This happened to me the entire first day I owned the one. I even put a ticket in with HTC. They were going to have me reset everything, take my password of my network and unsecured it. Next day I got home and no problems. Stopped using power saver though, also make sure that wifi stays in during sleep.
Sent from my HTC One using xda app-developers app
I guess I will check it out with out Power saver though and see how that works
Just replaced my phone under warenty. Could only get 4g on wcdma only setting. I was missing calls without it showing in call log. My WiFi was increasingly getting spotty. I tried resetting the phone with T-Mobile tech's but it wouldn't help. Still testing the new phone.
Sent from my HTC One using xda premium
I don't have Tmobile warranty since I bought it new off ebay. But I haven't unlocked it or anything yet you think I should contact HTC about this?
I'd call T-Mobile anyway. I think I remember that they honor the warranty of any of their new phones as long as yours is the first SIM ever used in it. Can't hurt to try...
Sent from my HTC One using xda app-developers app
My wifi has been great, no problems. But, recently my service has been crappy too, my connection would drop from 4G to 2G and when I was trying to send a mms it kept failing, even though it said I was on 4G LTE. I did flash my radio to the newest, but did not seem to do anything.
please post in the Q&A section for questions

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