Hi,
I have been having trouble with my camera for over a month now.
I have tried searching this forum and the net extensively to the best of my ability and hence, chose to start a thread to seek help with my trouble.
Suddenly, one morning, about a month back, when i started my camera, it didn't start and showed the message "Camera Failed" giving me the option of just clicking ok...
I tried restarting, factory reset, deleting cache etc, nothing worked..
Then, after a couple of days, it started showing that 'Force Close' message saying the android.app.camera has stopped working unexpectedly.
I upgraded the firmware to KG1 2.3.4, it stayed the same. Nothing changed.
Then, i rooted my phone a few days ago and loaded the camera mod by potatoman hoping that would help solve the problem.. Still, nothing has changed.
The Z device test shows both primary camera and secondary camera as 'X' meaning the hardware doesn't exist or is faulty. But when i try and make a video call, the secondary camera works fine.
I also tried some Cam to FW write code but it wont work as well.. It again gave force close msg only...
Is there any way to check whether there is a problem with my hardware or is this a firmware problem that can be fixed? I hate the thought of giving the phone to the Samsung Service Centre. Also, since i have now rooted the phone, i think i might have to buy some jig to reset some count.
Am very depressed as i love my phone and loved its camera and its been an age since i last used it..
Request help from anyone who can.
Thanks in advance.
have you tried updating it with SamsungApps?
also, try flashing cyanogenmod7 if that doesnt fix it nothing will as cyanogenmod uses its own code, not samsungs
Hit The Thanks Button If I Helped
Thanks a lot for the prompt response..
I searched the cyanogenmod7 mod that you talked about. It sounds like it just isn't for novices like me.. I will still read through it extensively and try and install that..
As far as updating the camera with samsung apps is concerned, i didn't find any updates for the camera there..
Is there a specific way in which i can update the camera through the samsung apps?
themanufan said:
Hi,
I have been having trouble with my camera for over a month now.
I have tried searching this forum and the net extensively to the best of my ability and hence, chose to start a thread to seek help with my trouble.
Suddenly, one morning, about a month back, when i started my camera, it didn't start and showed the message "Camera Failed" giving me the option of just clicking ok...
I tried restarting, factory reset, deleting cache etc, nothing worked..
Then, after a couple of days, it started showing that 'Force Close' message saying the android.app.camera has stopped working unexpectedly.
I upgraded the firmware to KG1 2.3.4, it stayed the same. Nothing changed.
Then, i rooted my phone a few days ago and loaded the camera mod by potatoman hoping that would help solve the problem.. Still, nothing has changed.
The Z device test shows both primary camera and secondary camera as 'X' meaning the hardware doesn't exist or is faulty. But when i try and make a video call, the secondary camera works fine.
I also tried some Cam to FW write code but it wont work as well.. It again gave force close msg only...
Is there any way to check whether there is a problem with my hardware or is this a firmware problem that can be fixed? I hate the thought of giving the phone to the Samsung Service Centre. Also, since i have now rooted the phone, i think i might have to buy some jig to reset some count.
Am very depressed as i love my phone and loved its camera and its been an age since i last used it..
Request help from anyone who can.
Thanks in advance.
Click to expand...
Click to collapse
Does it work with Third party apps from the MArket? like camera 360 and stuff......
If it does then may be the camera apk is corrupted in some way.
I would suggest you try to flash via ODIN your original firmware 2.3.3 from Intratech's Thread in the DeV section http://forum.xda-developers.com/showthread.php?t=1113928&highlight=official+kernel and see if it fixes your problems and then flash 2.3.4
also as mentioned above you should have a camera firmware update in the samsung apps which you could try also
tfn said:
Does it work with Third party apps from the MArket? like camera 360 and stuff......
If it does then may be the camera apk is corrupted in some way.
I would suggest you try to flash via ODIN your original firmware 2.3.3 from Intratech's Thread in the DeV section http://forum.xda-developers.com/showthread.php?t=1113928&highlight=official+kernel and see if it fixes your problems and then flash 2.3.4
also as mentioned above you should have a camera firmware update in the samsung apps which you could try also
Click to expand...
Click to collapse
I have tried a number of third party apps from the market and none of them start...
All force close at start up..
I am trying to figure out how to get the samsung apps update for the camera.. Should i look for it through Kies or through the Samsung Apps app on the phone?
I will try flashing back to my original firmware tonight...
Hi,
i tried restoring my original firmware..
Still, no luck..
Has no one faced a similar problem to the one i am facing??
Can't believe this is happenin !!!
Haven't used my camera for over 45 days now..
Plz help..
Thanks in advance..
Hi,
Im also facing the exact same problem and it seems no one can help. Please let me know if you find any solution.
Sent from my GT-I9100 using Tapatalk
To be honest if you have tried multiple different roms, done full wipes, tried different apps, the only answer left is a hardware or firmware problem.
And if the Samsung apps firmware updated doesn't do anything, then it may be broken
Best bet is to restore it to stock, clear your flash counter and send it back.
veyka said:
To be honest if you have tried multiple different roms, done full wipes, tried different apps, the only answer left is a hardware or firmware problem.
And if the Samsung apps firmware updated doesn't do anything, then it may be broken
Best bet is to restore it to stock, clear your flash counter and send it back.
Click to expand...
Click to collapse
Well, i know that is the last resort.. Just wanna make sure i cant do it on my own cause sending it to Samsung would mean getting into an unnecessary haggle to try and repair / replace the handset..
I don't know how to update the camera firmware using samsung apps..
I have samsung apps installed on my phone but i dunno where to look for firmware updates on it.. can you please help with it..
markshane said:
Hi,
Im also facing the exact same problem and it seems no one can help. Please let me know if you find any solution.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
i definitely will..
in case you come across a solution that works for you, do let me know as well..
Hi,
Can you access the CameraFirmware Standard hidden menu by dialing *#34971539# as im getting a force close error saying the application Factory Test has stopped unexpectedly.
Please check and let me know.
Sent from my GT-I9100 using Tapatalk
Hi,
i remember getting the force close message when i had tried last time to access that menu..
However, since then, i have tried various solutions on different threads and ended up uninstalling the camera fw.. the default fw wouldn't install. each time i try to install, it says 'application not installed'..
Hence, i do not have any camera fw installed on my phone at the moment.
i could, surprisingly, access the hidden menu now..
i checked the version and this is what i got:
Camera FW Ver : Failed
Phone FW Ver : TBEC28
Can i do anything else with that menu as well??
I tried installing the camera.apk in the following thread:
http://forum.xda-developers.com/showthread.php?t=1098834
after that, i got back the camera icon in menu. it still won't work though !!!
i tried accesssing the menu again and it did open..
however, it kept showing the same message as above.
Camera FW : Failed
Phone FW : TBEC28
i tried Phone to CAM FW Write.
it gave a dialogue box with invalid version written on top and the details of camera and phone fw as above.
Somebody help us down here !!!!
You know what sammy care's services is not that bad an option bcoz if u have tried different 3rd party apps...and it still doesnt work that means the problem lies with the camera hardware for sure...something you cant solve on your own.So stop wasting days thinking about it..give it to sammy care and in no time you ll get it fixed \m/
Sent from my GT-I9100 using XDA App
Can you please extract the Factorytest.apk from the system/app folder and post it here? Ill really appreciate it.
Sent from my GT-I9100 using Tapatalk
What is this file and what does it help in?
can it help in reviving the camera somehow?
i vil try and extract it and post here tonight..
I have some firmware files for the camera given to me by one user here on xda. Ill try to dump those files via camera firmware menu, but i cant access it right now as i get that FC on factory test.
Sent from my GT-I9100 using Tapatalk
I have a similar problem; all of a sudden my camera stopped working right at the start of my vacation trip. I get the same "Camera Failed" error. However, a couple of days late I tried and I did get an image, though it was only static. I even managed to take a picture of the static. A day later again "Camera Failed". As it was a 4 week trip I tried numerous of times, one time it worked for a second but the image slowly disintegrated, most of the time FC's, errors or no image.
Cam FW:OCEF02
Phone FW:TBEC28
Once home I tried everything, various camera.apk’s, 3rd party apps, (stock) roms, firmware, nothing. Waiting for my ordered JIG to reset counter before sending it back, it must be hardware related. I didn’t do anything special, no dropping, not letting it get extremely hot or cold, no exotic roms.
markshane said:
I have some firmware files for the camera given to me by one user here on xda. Ill try to dump those files via camera firmware menu, but i cant access it right now as i get that FC on factory test.
Sent from my GT-I9100 using Tapatalk
Click to expand...
Click to collapse
Here you go..
This is the file..
Hope you can work some magic with it that can save our lives..
i will try flashing my device to the KF3 official ROM today..
vil let you know how it goes..
fingers crossed..
ph4ge said:
I have a similar problem; all of a sudden my camera stopped working right at the start of my vacation trip. I get the same "Camera Failed" error. However, a couple of days late I tried and I did get an image, though it was only static. I even managed to take a picture of the static. A day later again "Camera Failed". As it was a 4 week trip I tried numerous of times, one time it worked for a second but the image slowly disintegrated, most of the time FC's, errors or no image.
Cam FW:OCEF02
Phone FW:TBEC28
Once home I tried everything, various camera.apk’s, 3rd party apps, (stock) roms, firmware, nothing. Waiting for my ordered JIG to reset counter before sending it back, it must be hardware related. I didn’t do anything special, no dropping, not letting it get extremely hot or cold, no exotic roms.
Click to expand...
Click to collapse
Have you got it back yet?
What did they say was the issue?
Do also let me know how much time they took and whether they just repaired it or replaced it..
Thanks..
My Samsung Galaxy SII had been working fine, no issues at all until two days ago I went to take a picture and the camera won’t work, the camera screen is black and hanged up when I press to take a picture for a while then I just keep getting some error messages like force close, and media server not responding. I've tried to clear the cash and data for the camera application but nothing happened, I wiped the cash from the recovery mode without any success. Also I downloaded the app GalaxyS2 Camera Firmware Update and after installed and open the app freeze after the message of turning the phone to the airplane mode then nothing happened.
I tried other apps using camera some of the not working at all, and some recording some videos with the black screen on but after finishing recording it showed me what recorded but even this happened after long time of waiting for the app to do recording.
I tried to do the test for the camera using the code *#0*# for the back and front cam but get the error message of "activity factory test not responding (wait or Close)" then Camera failed. I searched over the web but most of those who had the same problem mentioned that they did factory reset with no luck.
My phone running:
Andriod version 4.0.3
Basedband I9100XXLPX
kernel version of 3.0.15-I9100JPLPF-CL644992
[email protected] #3
Build number IML74K.JPLPF.
Hopefully I will find a solution
shingir said:
My Samsung Galaxy SII had been working fine, no issues at all until two days ago I went to take a picture and the camera won’t work, the camera screen is black and hanged up when I press to take a picture for a while then I just keep getting some error messages like force close, and media server not responding. I've tried to clear the cash and data for the camera application but nothing happened, I wiped the cash from the recovery mode without any success. Also I downloaded the app GalaxyS2 Camera Firmware Update and after installed and open the app freeze after the message of turning the phone to the airplane mode then nothing happened.
I tried other apps using camera some of the not working at all, and some recording some videos with the black screen on but after finishing recording it showed me what recorded but even this happened after long time of waiting for the app to do recording.
I tried to do the test for the camera using the code *#0*# for the back and front cam but get the error message of "activity factory test not responding (wait or Close)" then Camera failed. I searched over the web but most of those who had the same problem mentioned that they did factory reset with no luck.
My phone running:
Andriod version 4.0.3
Basedband I9100XXLPX
kernel version of 3.0.15-I9100JPLPF-CL644992
[email protected] #3
Build number IML74K.JPLPF.
Hopefully I will find a solution
Click to expand...
Click to collapse
flash a Philz kernel (JPLPF-OJP ICS 4.0.3). Download it from here http://forum.xda-developers.com/showthread.php?t=1877270 and report.
drraptor said:
flash a Philz kernel (JPLPF-OJP ICS 4.0.3). Download it from here http://forum.xda-developers.com/showthread.php?t=1877270 and report.
Click to expand...
Click to collapse
I did a Factory reset from the recovery mode and it works for awhile and the closed with media scanning running error then I unmount the SD Card and now it works perfect, and when I mount it again the error message comes again..
I think the problem from the beginning with the SD card, so for anybody faced this first start with un-monunting the SD card and see what is happened first before he/she loose his/her other apps.
I've got another problem with camera after update to 6.2.A.1.100...
When I use Quick Shot/Launch camera - sometimes i get a message 'Error! Camera not available'
The problem is ONLY when I use Quick Shot/Launch on locked screen. When I normaly turn on camera, by using 'Camera' app from menu, everything is ok:
img19.imageshack.us/img19/5672/screenshot2013061315454.png
(copy and paste it to web browser)
I've tried repair phone by PCC but it does't fix my problem (or install fw Generic World or Central Europe).
On ICS, Quick Shot works perfect, but on 6.2.A.0.400 I've got another problem (black screen / camera FC)
Can you escalade my problem (try to several (maybe 5-6 times) Quick Shot/Launch the camera on locked screen and next lock screen)??
I tested Quick launch in Safe mode. And what?
Everything works perfect!
There must be a process which can't run the camera in quick launch (I have not installed anything apps using camera).
Which one?
piotrom87 said:
I've got another problem with camera after update to 6.2.A.1.100...
When I use Quick Shot/Launch camera - sometimes i get a message 'Error! Camera not available'
The problem is ONLY when I use Quick Shot/Launch on locked screen. When I normaly turn on camera, by using 'Camera' app from menu, everything is ok:
img19.imageshack.us/img19/5672/screenshot2013061315454.png
(copy and paste it to web browser)
I've tried repair phone by PCC but it does't fix my problem (or install fw Generic World or Central Europe).
On ICS, Quick Shot works perfect, but on 6.2.A.0.400 I've got another problem (black screen / camera FC)
Can you escalade my problem (try to several (maybe 5-6 times) Quick Shot/Launch the camera on locked screen and next lock screen)??
Click to expand...
Click to collapse
may be your camera need clear data....this not bug because my camera work perfect on me..just video record full hd still a little lag on this version..
Smartid said:
may be your camera need clear data....this not bug because my camera work perfect on me..just video record full hd still a little lag on this version..
Click to expand...
Click to collapse
I tried to clear data, reinstall software many times... anything doesn't fix my problem.
Finally I found the solution - I have installed JB MoonBreaker v3 (test) from this post:
http://forum.xda-developers.com/showpost.php?p=42565512&postcount=836
Everything was ok, so I thought 'I have a warranty to my phone so I have to back to stock firmware .100'
After flashing the firmware by flashtool, resetting to the factory defaults, problems came back
I'm sure that is not a hardware problem - only software must have a bug.
piotrom87 said:
I tried to clear data, reinstall software many times... anything doesn't fix my problem.
Finally I found the solution - I have installed JB MoonBreaker v3 (test) from this post:
http://forum.xda-developers.com/showpost.php?p=42565512&postcount=836
Everything was ok, so I thought 'I have a warranty to my phone so I have to back to stock firmware .100'
After flashing the firmware by flashtool, resetting to the factory defaults, problems came back
I'm sure that is not a hardware problem - only software must have a bug.
Click to expand...
Click to collapse
my last opinion for your issue maybe you can try to re-download ftf file fw 100, because on me camera work fine..
Smartid said:
my last opinion for your issue maybe you can try to re-download ftf file fw 100, because on me camera work fine..
Click to expand...
Click to collapse
What do you mean, saying 'camera'?? When you choose 'Camera' from menu?? Or choosing Quick Launch on locked screen?
Camera - from menu always works fine for me, but Quick Launch - not always...
I downloaded .100 Generic World and problem still persists (earlier I had .100 CE).
Hi, i have a Galaxy S3 GT-19300 with a faulty camera. "Camera failed" error when i try to access it.
When i try to check the Camera Firmware via *#34971539#, i get a black screen with a grey bar at the top which says "Camerafirmware standard" , below this there no information whatsoever. After a second or two i receive a message stating "Unfortunately, factory test has stopped". The phone has never been rooted and the problem existed prior to updating to 4.3.
I've tried the following.
Clear Camera Cache
Clear partition Cache and restore phone - have restored a number of times
Reseated ribbon connector for camera
Cleared files in \Phone\Android\data\com.sec.android.gallery3d\cache (I've read this can help)
At this stage i'm not sure what to do. Does anyone know why there might not be any information displayed when trying to check the Cameras firmware? Any help would be greatly appeciated.
Baseband:I9300XXUGMK6
Build JSS15J.I9300XXUGMK6
Running Android Version 4.3
Do a full wipe and flash the latest stock firmware with odin. If still the same then it's a hardware fault.
Sent from my GT-I9300 using Tapatalk
boomboomer said:
Do a full wipe and flash the latest stock firmware with odin. If still the same then it's a hardware fault.
Sent from my GT-I9300 using Tapatalk
Click to expand...
Click to collapse
Will give this a go. Thank you
No luck unfortunately, flashed successfully however the problem remains. Both front and rear cam fail in diagnostic menu so im guessing this is a motherboard fault as all other areas have been ruled out.
Same probelem
Braxley1 said:
Hi, i have a Galaxy S3 GT-19300 with a faulty camera. "Camera failed" error when i try to access it.
When i try to check the Camera Firmware via *#34971539#, i get a black screen with a grey bar at the top which says "Camerafirmware standard" , below this there no information whatsoever. After a second or two i receive a message stating "Unfortunately, factory test has stopped". The phone has never been rooted and the problem existed prior to updating to 4.3.
I've tried the following.
Clear Camera Cache
Clear partition Cache and restore phone - have restored a number of times
Reseated ribbon connector for camera
Cleared files in \Phone\Android\data\com.sec.android.gallery3d\cache (I've read this can help)
At this stage i'm not sure what to do. Does anyone know why there might not be any information displayed when trying to check the Cameras firmware? Any help would be greatly appeciated.
Baseband:I9300XXUGMK6
Build JSS15J.I9300XXUGMK6
Running Android Version 4.3
Click to expand...
Click to collapse
I have the same problem I would be happy if someone can make it work.
:/
GrazoR21 said:
I have the same problem I would be happy if someone can make it work.
:/
Click to expand...
Click to collapse
If you have the same problem then read the op it is most likely a motherboard fault (physical fault not software) it will need to go to be repaired:silly:
Hey Guys,
I use a stable 10.1.3 CM since a year on my S2. Lately the camera started to quit qorking: "can't connect to camera".
About this time the torch (LED app) app did the same thing: "unfortunately torch has stopped".
What I did: do a full data/cache/dalvik cache erase: factory reset.
The camera/torch still malfunctioning.
Then flashed the last nightly CM: cm11-20140429, but still no luck.
Then reflashed the old stable version, maybe if it'll work, but noooo.
Do you have any suggestion to resolve this issue? My phone is 2 years old, never had a problem with it. Until now.
Shall I flash something via Odin?
Is there a "deeper" way to rewrite the camera/LED firmware/code/whatever?
(I was wondering if flashing these 2 CM versions the appropiate firmware's aren't rewritten)
Thanks in advance for the replies!
you can try more ROMs. However, there is a possibility that its a hardware issue.
The camera stopped working on my galaxy S1 after a factory reset.
I never did get it working again, and I tried about 4 different camera firmwares, flashing back to stock, and replaced the camera module too. Nothing worked.
knuckles1978 said:
The camera stopped working on my galaxy S1 after a factory reset.
I never did get it working again, and I tried about 4 different camera firmwares, flashing back to stock, and replaced the camera module too. Nothing worked.
Click to expand...
Click to collapse
Sorry to hear that.
I'm wondering now to replace the camera module as well.
I quickly tried this 3 ROM: aosb_kk_1.3.6_i9100, omni-4.4.4-20140728-i9100-NIGHTLY, Slim-i9100-4.4.2.build.5-OFFICIAL-4068, but with the same disappointig result: no camera, no LED.
If I first start LED/torch isntead of camera, the LED sometimes flashes:
I switch on, but nothing happens. Then switch it off: after a few sec delay the button will show the "off" state, and during this process the LED flashes for 1 sec.
I will try to revert to stock with odin, maybe...
The camera module is very easy to change. All you have to do is unplug it and plug a new one in.
You might be luckier than me.
knuckles1978 said:
The camera module is very easy to change. All you have to do is unplug it and plug a new one in.
You might be luckier than me.
Click to expand...
Click to collapse
Yes, but what if the same thing will appear? Ie. I'll change the camera module, but won't work.
Isn't there an easier way to check if surely the camera moduled is dead?
Btw I downgraded it to stock ROM via Odin, but camera still dead, so it is probably not a software error. :crying:
There's no way of telling if your camera module is broken without putting a new one in.
It didn't fix it for me though. And believe me when I say I spent a lot of time trying to figure it out.
Ok then.
Thank you very much for the support!