Can't purchase any apps in Google Play - Asus Eee Pad Transformer Prime

Hey guys,
For about 5 months now, I've been unable to purchase any apps in Google Play. In fact, I can't even see paid apps, only free ones.
I've tried clearing the data and cache for Google Play. I've restored the device to factory settings using the volume down and power button several times. None of that has worked.
I've emailed Google about it, but they have been useless. The only way for me to get paid apps on my tablet is to purchase them on my phone and then download them on my tablet. Which isn't ideal as some apps are incompatible on my phone. And I've noticed there are a lot of apps incompatible with the Transformer Prime.
I live in the UK and the device is set to UK. Please can someone help, it's driving me mad!
Sent from my GT-I9100 using xda premium

Not a solution but you can also purchase apps on the google play web and push them to your tab.

I can't, when I go through the website, my tablet is greyed out and won't let me purchase apps on to it.
I can't even see paid apps on the website! What the hell is going on??
Sent from my GT-I9100 using xda premium

Create another google play account to purchase apps for your prime with?!

What about the apps I've purchased with my current Google account, can I still use them?
Sent from my GT-I9100 using xda premium

Jlcwade said:
What about the apps I've purchased with my current Google account, can I still use them?
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
Things currently installed shouldnt stop working I would think.
At any rate, it was really a suggestion to narrow the problem down to the account, not your device. Then take that info to google and tell them to freaking fix it.
I'm sure you want to get your gmail etc... so you would have to switch accounts everytime you bought something. Not practical.
You could though say "Hey google, I made this new account named X, logged in with my prime and was able to add apps.

Ah, yes, that's a good idea. I will try that over the weekend. Thanks for the suggestion.
Sent from my GT-I9100 using xda premium

Well, I tried making another account but it's still not showing any paid apps. I'll send an email to Google, see if they can come up with a solution.
If anyone can think of anything else, please let me know.
Sent from my GT-I9100 using xda premium

Related

New Market Broken?

I updated to the new Market today and now when I try to launch it I get a message that I need to login to Google first. Please excuse the brain fart but I can't figure out how to login to Google. I mean I am already logged in o Google as demonstrated by my being able to view my Google mail. I even went to the Google webpage and logged in there.
Any suggestions?
TIA
Umm clear the cache in setting>application?
Sent from my PG86100 using XDA Premium App
alexv59 said:
I updated to the new Market today and now when I try to launch it I get a message that I need to login to Google first. Please excuse the brain fart but I can't figure out how to login to Google. I mean I am already logged in o Google as demonstrated by my being able to view my Google mail. I even went to the Google webpage and logged in there.
Any suggestions?
TIA
Click to expand...
Click to collapse
Try "clear data"
go to setting>applications>manage applications and find the market and clear data
It may be a Google problem. Mine is downn also. I can't sync gmail either right now.
Sent from my PG86100 using XDA Premium App
coolchris305 said:
Umm clear the cache in setting>application?
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
Clear data and clear cache did not work
EDIT: Clear updates did the trick. Those having a similar problem should try this. Please give me a thanks if it works for you.
EDIT2: Installing the new Market a second time worked. This new Market looks weird. Jut a matter of a newlearning curve.
Thanks!
Yeah looks like a google thing because mibe is also down and I've done everything I can think of except restoring my phone.
Sent from my PG86100 using XDA Premium App
corybucher said:
Yeah looks like a google thing because mibe is also down and I've done everything I can think of except restoring my phone.
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
Don't restore till you try my steps first.

App removal

How do you remove apps from your account name so they dont install when you load a new rom?
Sent from my PG86100 using xda premium
EpicBarbecue said:
How do you remove apps from your account name so they dont install when you load a new rom?
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
i haven't had much issue with this personally so i'm not 100% sure.
my best guess would be, perhaps you're able to manage your market account on their web site and remove the applications? http://market.android.com and login with the account linked on your device.
i know once you purchase an application, there never seems to be a remove option. although, if the application was free, removing it once, should keep it removed from your account.
i'm sure anybody with more experience will post up. hope that helps!
choose not to backup your apps with google when running the setup wizard
Ahh duuhh thanks guys
Sent from my PG86100 using xda premium

Market using multiple accounts

OK, i have two Gmail accounts on my phone. My apps have all always been under my primary account. For some reason i keep getting update notifications for two apps on my other account and the rest of my updates on my primary.
Any idea how to fix this?
P.s. the two apps are superuser and from manager. Neither will let me uninstall.
Sent from my ADR6300 using xda premium
Anyone?
Sent from my ADR6300 using xda premium
GatorsUF said:
OK, i have two Gmail accounts on my phone. My apps have all always been under my primary account. For some reason i keep getting update notifications for two apps on my other account and the rest of my updates on my primary.
Any idea how to fix this?
P.s. the two apps are superuser and from manager. Neither will let me uninstall.
Sent from my ADR6300 using xda premium
Click to expand...
Click to collapse
I'm having the same problem too, haven't found a solution, I'll post if i come up with anything and will subscribe to this thread.
Thanks,
this is very annoying...

Cm7 market doesn't recognize purchases.

Having a problem with market prompting me to purchase apps I've already paid for. Confirmed account setup in settings, as well as wiped data and cache in app manager.
Sent from my MB870 using xda premium
*edit* problem has mysteriously resolved itself. Even though I have done nothing further.
When you say "confirmed account setup in settings", do you mean that you are for sure using the same gmail account you used to first log into the market to make your purchases? Because you have to be using the same one, otherwise it won't recognize you. At least, that is my understanding of it.
It is my one and only gmail account.
Sent from my MB870 using xda premium

Amazon appstore suddenly lost all my paid apps

I noticed this a few days ago , but thought maybe it was rom related. I logged into Amazon for the daily app, and I downloaded it , but none of my other apps showed up. I switched roms and it's the same issue, same amazon account as before , but now my paid apps are reset ? Even XDA premium. Even if I browse apps individually they show the dollar amount instead of installed or reinstall.
Does anyone know a fix , or how to extract them from Titanium Backup ?
I see in Titanium backup they are there , but in tgz format not apk's so I am unsure how to extract the apk from them. I can reinstall from another rom , but currently running Newt's new rom without root hence not reinstalling from Titanium to begin with.
Thanks for any help or suggestions.
Because Amazon treats all app downloads as purchases they're tied to your account. I'd check amazon.com just to make sure all that history is there. If it is, uninstall the amazon app and re-install. They just updated the amazon app a few days ago.
MrSmith317 said:
Because Amazon treats all app downloads as purchases they're tied to your account. I'd check amazon.com just to make sure all that history is there. If it is, uninstall the amazon app and re-install. They just updated the amazon app a few days ago.
Click to expand...
Click to collapse
Tried that a few times already, haven't tried the website yet. Yes, it happened after the update.
Sent from my ADR6425LVW using XDA
Did you remove the amazon-cache directory on your SD card?
If you just installed a new ROM, something else you may want to check. Amazon only allows 10 devices to be paired with an account, each time you install a new ROM it is connected as a new device. Go to Amazon.com, login, and delete older/outdated devices.
foggytown said:
If you just installed a new ROM, something else you may want to check. Amazon only allows 10 devices to be paired with an account, each time you install a new ROM it is connected as a new device. Go to Amazon.com, login, and delete older/outdated devices.
Click to expand...
Click to collapse
Will do thx.
Sent from my ADR6425LVW using XDA
Well, tracked some of it down. I kept getting a wrong password combo error so assumed I was using wrong email acct , but went to website where I was logged in and i see its the right email. The app just refuses to accept the email or password.I even reset password, I can log in on computer and see apps. Just can't get app to work...grr..
Sent from my ADR6425LVW using XDA
mjh68 said:
Well, tracked some of it down. I kept getting a wrong password combo error so assumed I was using wrong email acct , but went to website where I was logged in and i see its the right email. The app just refuses to accept the email or password.I even reset password, I can log in on computer and see apps. Just can't get app to work...grr..
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
Did you go to Amazon.com and delete old devices? I would delete all the old versions of your phone. That is one app it is beneficial to restore with titanium backup. If you do, it wont count each Rom flash as a different device.
Sent from my Rezound using Tapatalk
Thank you...worked perfectly after deleting old devices..didn't realize it did that , had 20 rezounds registered and 6 droids LOL.
Sent from my ADR6425LVW using XDA

Categories

Resources