[Q] Help with stolen phone - Android Q&A, Help & Troubleshooting

Hi,
I've lost my phone... I know the place but when asked security no one reported it. So.. I changed my gmail passwrord, my facebook and some more.
Now I got a new phone, and in the play store I can see that my phone was used yesterday. I have no idea how is this possible, but I want to know if I can do anything to report the phone as stolen, wipe the data, or something. It was an unlocked phone... maybe I have the imei somewhere.
Unfortunately I lost it in my holidays, so it is in another country.
Any ideas? (attached is the screenshot)

How exactly did you find out your phone was used through the Play store?
Sent from my HTC Desire HD using xda app-developers app

uros0104 said:
How exactly did you find out your phone was used through the Play store?
Sent from my HTC Desire HD using xda app-developers app
Click to expand...
Click to collapse
Today, with my new phone, I entered in play store in my PC. Then when I chose to install an app, it asked me which phone. My previous phone was there but with Zain JO (Jordan) and yesterday was the last access. I've chosen to install the Plan B app from the market and see if it works.
Weird is, I changed my gmail password the same day I lost it (on 16th). Go here https://play.google.com/store/account, and then settings (it is the attached screenshot).

For anyone still interested.. nothing that I tried worked. Now.. still interesting is the fact that the phone keeps appearing in the google store and now it changed the carrier again. Check the Jordan one.
Is there anything to do? As I said before I've changed my google password so.. no idea why it keep changing but for sure, someone is still using it

Related

Problem with the android market

I can download free apps just fine but every time I try to buy a paid app I get an error. The error says "There's was a problem processing your request". Now just last week I brought three new paid apps just fine. Also going to applications to clear data on the market doesn't fix the problem. It happens on my phone and on my girlfriends HTC Evo 3D phone.
Do anyone konw how to fix the program?
Sent from my MB855 using Tapatalk
See if this helps you.
its a problem with setting up the credit card (think server overload) - as a workaround just go to checkout.google.com and sign in using a normal browser with your googlemail address (the same as in use on your android), setup your credit card and the go back to the market on your android phone. Select the app and it will now ask you to confirm using the credit card you have just setup.
Sent from Ricky Bobby's MoPho.
Thank you. I tried that but it still didn't work for me.
Sent from my MB855 using Tapatalk
Ive had the same problem. I thought I fixed it by reinstalling the market, but after bout a day it came back.
Odd, until you mentioned it, I had no issues until today. I noticed all my paid apps (xda included) got deleted from phone. Went to market and it automatically put them back.
Sent with Photon 4G "Neo"

[Q] What if I've lost my phone?

Hello,
yesterday someone at school took my sk17i. I asked everywhere. I will go to the police, but i have a question:
If i still can install apps on my phone (by google play(he didn't delete my account)), can i find him somehow? :<
The worst is i have been working on my first rom and i've wasted a lot of time for it :/
Thanks for your time,
Wojtek
P.S.
sorry for my englishhh ..
You could try androidlost.
Go on their website and log in with your gmail account that is synced to your phone. Login and logoff again and again until their will be your smartphone in control area. Now you could try to located it
:/
wait it works!
wojwala said:
unfortunately on android lost page i can not log in, it had to be registered on the phone. (ive done it months before, but THAT GUY need to open this site from phone i think :/
Click to expand...
Click to collapse
Can you install other apps? Or is your google account deleted on phone? Because if you can install apps, there are some other apps, too...
What about your carrier? Maybe he could search for your phone?
https://play.google.com/store/apps/details?id=com.lookout.labs.planb&hl=en
Try plan b
By lookout
Sent from my WT19i using Tapatalk 2

[Q] Instagram blocked my device

Hi!
I have a problem.... Instagram have blocked my device. Not my account, because I can log in to it from other devices or via the web, but I can not login using my device or even create any other accounts...
I have rooted S3 with 4.1.2... But I don't want to reset my device to try if that works... I don't even know if that would work?
On iOS there is an option of chaining some kind of keychain file... is there something similar on Android? or there is other options?
Thanks
Have you tried uninstalling it and resinstalling?
Sent From My Omega'd Galaxy S3 ...
xmrenegade7 said:
Have you tried uninstalling it and resinstalling?
Sent From My Omega'd Galaxy S3 ...
Click to expand...
Click to collapse
of course!
OK... after trying all kind of stuff... even switching to other Android ID using Titanium Pro did't help... so, the olny way I found was reseting device to factory state.
But if some one finds other solution, it would be great if you cold share with us.
Thanks,
stankis said:
of course!
OK... after trying all kind of stuff... even switching to other Android ID using Titanium Pro did't help... so, the olny way I found was reseting device to factory state.
But if some one finds other solution, it would be great if you cold share with us.
Thanks,
Click to expand...
Click to collapse
Try clearing cache/dalvik cache
Sent from my GT-I9300
I have tried all that bro....the phone is blocked thru your imei the only way to get back on instagram is by switching it... Iphone users have a solution called udid which changes there id when its been read by an app...i wish android had an app like that one to bypass this instagram bullcrap..
Fabolous93085 said:
I have tried all that bro....the phone is blocked thru your imei the only way to get back on instagram is by switching it... Iphone users have a solution called udid which changes there id when its been read by an app...i wish android had an app like that one to bypass this instagram bullcrap..
Click to expand...
Click to collapse
nothing possible for Android? so this is the only good reason to get an iphone?
SayWhat10 said:
nothing possible for Android? so this is the only good reason to get an iphone?
Click to expand...
Click to collapse
nop... There is an solution, but it`s crapy...
I restored the device several times- installed other rooms and so one... They are not bloking the imei, but they are having some file on the phone, that includes the info about the violetion.
So the option is to reset the device to factory settings, install instagram,, opne it... Hit the Sign in button and then go to RAM clearing options- clear RAM memory and switch back to Instagram, but be sure the screen is where you must sign in the username and password and vuola... your in... After signing out, you must do the same thing when you need to sign in with other account or other one or creat new one... as soon as you pres sign in button- clear RAM and then sign in.
at the moment it`s the only solution I found, but have not been seeking for the option to find the file which is responsible for the info about the violetion.
Bump
I'm having same issue :/
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
So I think I have a solution in case this ever happens to anyone else. I had to look for the original Instagram apk. 1.1.1. Logged in with no trouble than just let Play Store update instagram
Sent from my SAMSUNG-SGH-T989 using xda app-developers app
Why does Instagram block the devices?
hello bro
same thing happen to me im using ipad 3 still finding solution...
can u help me...
everytime i login to instagram it sed my account is disabled cant even register new accounts.
but my account is alive..and i can login thru instagram web.
so instagram app is block on my device..
I have the same problem.
This method of "eulin87" didn't work since instagrams says I have to update to sign in:
So I think I have a solution in case this ever happens to anyone else. I had to look for the original Instagram apk. 1.1.1. Logged in with no trouble than just let Play Store update instagram
Click to expand...
Click to collapse
but this worked for me, method of "stankis", I just cleared the ram like crazy through all the steps:
nop... There is an solution, but it`s crapy...
I restored the device several times- installed other rooms and so one... They are not bloking the imei, but they are having some file on the phone, that includes the info about the violetion.
So the option is to reset the device to factory settings, install instagram,, opne it... Hit the Sign in button and then go to RAM clearing options- clear RAM memory and switch back to Instagram, but be sure the screen is where you must sign in the username and password and vuola... your in... After signing out, you must do the same thing when you need to sign in with other account or other one or creat new one... as soon as you pres sign in button- clear RAM and then sign in.
at the moment it`s the only solution I found, but have not been seeking for the option to find the file which is responsible for the info about the violetion.
Click to expand...
Click to collapse
still I'm really curious where instagram get's the information about being blocked from, since I changed my Android ID, even created a new Googleaccount and reset everything. The app "LBE Privacy Guard" says Instagram doesn't check the IMEI, but I'm not sure about that.
Instgram has block my phone
Fabolous93085 said:
I have tried all that bro....the phone is blocked thru your imei the only way to get back on instagram is by switching it... Iphone users have a solution called udid which changes there id when its been read by an app...i wish android had an app like that one to bypass this instagram bullcrap..
Click to expand...
Click to collapse
I have an iPhone and I wold like you to explain more about how iPhone users fix this problem please
Wayne Deshields said:
I have an iPhone and I wold like you to explain more about how iPhone users fix this problem please
Click to expand...
Click to collapse
google it.. so you can read about it.... i got thru on my gs3 all i had to do was search for notepad on my files that had "ig" as the title which was encrypted with my logings and all i had to do was erase it.
Just got banne in IG!! 9/10/13
Fabolous93085 said:
google it.. so you can read about it.... i got thru on my gs3 all i had to do was search for notepad on my files that had "ig" as the title which was encrypted with my logings and all i had to do was erase it.
Click to expand...
Click to collapse
I have Samsung Galaxy Advance (i9070) running on JellyBean 4.1.2. I factory reset my phone
but to no avail, I'm still banned in instagram. My device is just banned cause my account works fine in their website
and other devices. How did you get through with your problem @Fabolous93085 ?
My device also blocked my phone. How can I fix this?
Sent from my SBM102SH2 using XDA Free mobile app
me too
i have the same problem like u all.
my phone is galaxy s4, i cant login from my device, but my account still alive.
anyone can help us??? i havent tried to reset my phone, i still search to others way.
Im having the same """ problem here, first time it happened I've factory reset and then log in successfully but I have to switch from accounts and then again banned. Is there any new solution to this? Anyone tried contacting instagram?
Are you sending too many genital pictures? I'm fine now. It was weird when it happened though.
Sent from my LG-H811 using XDA Free mobile app
My problem solved!
Hello everyone who have the same problem with me. My S grand2 disabled too, but my instagram still active, i can still login on other device/bluestacks.
Now, I have solution about this after instagram make me confuse for a couple of weeks.
I tried this on my Android Device (SGrand2), just install app called IMAGINE for Instagram. You can google it. Or i recommend to download from onhax web with search keyword "imagine". (sorry i still can't post link)
Once installed you can login from that app not from instagram official app. And the good news, you also get some new features there.
Thanks! Hope it can solve your problem.
And don't forget to follow my ig @denny.ri
*sorry for my bad english

Galaxy S3 Stolen, Finding via Google Accounts?

Had my damn phone stolen, some prats smashed my window through and took everything. I've tried installing all of those tracking apps, but it seems my phones either constantly turned off, or has been wiped.
But I've had another idea! One day they are bound to use my phone, and set up another google account with it. I was wondering, is there anyway that I could find out what google account they use?
Thanks
If you've registered your phone in the Samsung account... You will be able to track it from the Samsung my account website..
Have you installed any third party app which provides phone tracking such as cerbrus or Avast? If you have.. It's gonna be a lot more easier.. Hope that the thief's haven't done a full wipe and a factory reset on your phone!
Hope you find your phone back!
Sent from my GT-I9300 using xda app-developers app
they've probably wiped the phone and there's nothing you can do besides have the police track it by imei.
if they haven't, install Lookout Plan B
kylepsp said:
. I was wondering, is there anyway that I could find out what google account they use?
Click to expand...
Click to collapse
no. you can't find out anything after it's been wiped
PS don't ask any more questions in this section, it's against the rules
Yea I've been down the installing apps route, nothing so far. So I wont be able to see when another google account signs into my device at all?
Keep trying with Plan B, it's probably out of battery, at some point someone will charge it up and turn on. I'd keep trying everytime I had a chance for a week....
Sent from my GT-I9300 using xda premium
kylepsp said:
So I wont be able to see when another google account signs into my device at all?
Click to expand...
Click to collapse
as I said, you won't be able to retrieve any information at all from a wiped device

My HTC One was lost or stolen! How to get it back?

Hi! Unfortunately my M7 was lost or stolen last month at Miami Beach. The people who found or stole it. has not disconnected the Google Photo auto backup or Dropbox auto backup. I keep receiving new videos or pics from them. I have not changed my password yet hopping that one of the videos or pictures would let me to contact them. I've tried the Google finder but is not working. Any advice?
chiquito3 said:
Hi! Unfortunately my M7 was lost or stolen last month at Miami Beach. The people who found or stole it. has not disconnected the Google Photo auto backup or Dropbox auto backup. I keep receiving new videos or pics from them. I have not changed my password yet hopping that one of the videos or pictures would let me to contact them. I've tried the Google finder but is not working. Any advice?
Click to expand...
Click to collapse
mmmh be careful they might be doing calls to Cuba which is very expensive...
Sent from my HTC One using XDA Premium 4 mobile app
TopoX84 said:
mmmh be careful they might be doing calls to Cuba which is very expensive...
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Well actually the phone is disconected but it seems that they did not reset the phone or they don't know how to.
chiquito3 said:
Well actually the phone is disconected but it seems that they did not reset the phone or they don't know how to.
Click to expand...
Click to collapse
Once you disconnect the phone there is no way possible to track it unless you installed an app for that like phone tracker.
Sent from my HTC One using XDA Premium 4 mobile app
If it's still on your Google account, install Cerberus from the play store, then use that to track the phones location, lock it, or even wipe it.
cschmitt said:
If it's still on your Google account, install Cerberus from the play store, then use that to track the phones location, lock it, or even wipe it.
Click to expand...
Click to collapse
How do I use the app from my PC?
Also how do I make app work without activating it from the cellphone?
chiquito3 said:
How do I use the app from my PC?
Click to expand...
Click to collapse
Create an account and login here: https://www.cerberusapp.com/ I'm not sure if you can set it up remotely, I think you have to login to Cerberus from the phone the first time.
You can also try PlanB which I know will work without setting it up first, it just needs to be installed through play store. https://play.google.com/store/apps/details?id=com.lookout.labs.planb
Obviously, the phone will need to be connected to wifi or mobile data for the locate to work, but it sounds like they are doing that already if you are getting Dropbox updates.
cschmitt said:
Create an account and login here: https://www.cerberusapp.com/ I'm not sure if you can set it up remotely, I think you have to login to Cerberus from the phone the first time.
You can also try PlanB which I know will work without setting it up first, it just needs to be installed through play store. https://play.google.com/store/apps/details?id=com.lookout.labs.planb
Obviously, the phone will need to be connected to wifi or mobile data for the locate to work, but it sounds like they are doing that already if you are getting Dropbox updates.
Click to expand...
Click to collapse
Cerberus needs to be set from phone for it to work, and unfortunately Plan B only works with 2.0 - 2.3 versions of Android
Any other suggestion?
if its on and tied to your google account you don't need an app, can track it on google device manager website..
You are right but it seems that it is not always connected to WiFi. I'll try to locate it from time to time in case I managed to do it at the same time they connect it to the internet.
Thanks
Android lost is a good app I tested it... You just need to register and u can so so via text msg...
Sent from my HTC One using XDA Premium 4 mobile app
TopoX84 said:
Android lost is a good app I tested it... You just need to register and u can so so via text msg...
Sent from my HTC One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The girls who have my phone just took a picture of one of their friends phone number. I'm planning to call but don't know how to make them help me get my phone back. Also I want to know if any of you know how could I get info on the number.
I wouldn't call, it will tip them off that you are looking for it, which they probably don't suspect.
How about looking at the modified timestamp of when the Dropbox pictures upload to your account, that would give you an idea of when to use ADM to locate it, since it would be on wifi.
They probably plug it in to charge at roughly the same time each day and wifi will remain while charging.

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