What's up Xda? I have a question the top of my EVOLTE's screen is messing up. Just randomly right now. What I mean by messing up is that my notification bar becomes non responsive. At times it'll even slightly drop down maybe a quarter of the way down the screen without me touching it at all. Keep in mind it's just randomly right now not while I'm running certain apps or anything just random.
I am running cm10 stable and I did the pointer location grid and it showed me that no response was being read in that area.
Now keep in mind evolte is in prestine condition. No water damage or drops at all this just started out of nowhere. Anyone else having issues? If so did you do anything to solve it?
I'm gonna take it to sprint tomorrow, but gotta restore it back to factory first. I was just hoping there was another way. My sprint store reps and techs don't seem to know anything. They just give u a new one.
I also ran into this problem with my old evo 4g, but there was rain involved with that.
Sent from my EVO using xda premium
Why don't you flash sense rom first.
Just to see if it works, before going to sprint.
Sent from my lair.
I am having the same problem!!!!! i thought it was just me, my notification bar doesnt respond, when I try to touch anything at the top, it doesnt respond, when I lock the screen, I could touch the screen and the ring will not move. I have searched the forums for a reason and havent been able to seen anyone with the same issue that resolved it..other than taking it back to the sprint store and getting another phone...I am rooted too, so I am concerned about returning the phone and having an issue, any suggestions??
demass430 said:
What's up Xda? I have a question the top of my EVOLTE's screen is messing up. Just randomly right now. What I mean by messing up is that my notification bar becomes non responsive. At times it'll even slightly drop down maybe a quarter of the way down the screen without me touching it at all. Keep in mind it's just randomly right now not while I'm running certain apps or anything just random.
I am running cm10 stable and I did the pointer location grid and it showed me that no response was being read in that area.
Now keep in mind evolte is in prestine condition. No water damage or drops at all this just started out of nowhere. Anyone else having issues? If so did you do anything to solve it?
I'm gonna take it to sprint tomorrow, but gotta restore it back to factory first. I was just hoping there was another way. My sprint store reps and techs don't seem to know anything. They just give u a new one.
I also ran into this problem with my old evo 4g, but there was rain involved with that.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
update
I took the phone in to the sprint store, they said it was nothing that they could do and ordered another phone for me...
nikiva101 said:
update
I took the phone in to the sprint store, they said it was nothing that they could do and ordered another phone for me...
Click to expand...
Click to collapse
Did you take it while on cm10? I wanna take mine so they can also fix my screen and battery but I'm afraid theyll say something cuz of this. Don't really wanna waste my time relocking boot loader and going to stock just so they can fix hardware.
Sent from my EVO using xda premium
drmclove69 said:
Did you take it while on cm10? I wanna take mine so they can also fix my screen and battery but I'm afraid theyll say something cuz of this. Don't really wanna waste my time relocking boot loader and going to stock just so they can fix hardware.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
I don't recommended taking it to the sprint store running cm10 I would flash a stock ROM first. Idk about yours, but back in the day I took my og evo tho the sprint store and they just handed it back to me because my boot animation was different.
As far as my screen issue goes I think it had something to do with an app I had. I had the GBA emulator and whenever it was running it kept the icon on the notification bar. Once I uninstalled it I haven't had the problem since. Still its only been about 19hrs, but still nothing. Hopefully it doesn't happen anymore because sprint in my area sucks.
Sent from my EVO using xda premium
Definitely sounds like a bad digitizer
This just started happening to me a couple of days ago! I'm running MeanROM, i have the screen randomly hitting buttons or not responding but if I turn the screen off/on it responds properly for a few minutes or so before screwing up again. I'm going to try doing a fresh install now.
Edit:
So, I did a fresh install of Stock with Goodies and installed updated Liberty kernel and haven't had any issues for the past 24 hours.
The same thing happened with my OG evo. Dealt with it for over a year until o got this phone. I hope it doesn't do the same thing.
drmclove69 said:
Did you take it while on cm10? I wanna take mine so they can also fix my screen and battery but I'm afraid theyll say something cuz of this. Don't really wanna waste my time relocking boot loader and going to stock just so they can fix hardware.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
I reset it to factory settings, however, I noticed the superuser app was there. But no, they didnt say anything to me about it, truthfully, they couldnt do much bc the touch screen wasnt responding very well.
The digitizer is going bad, youll have to get it replaced, happened to my forst evo lte
Sent from my EVO using xda app-developers app
Related
My phone started to show erratic touchscreen behavior. A lot of times, it makes it look like something is touching it slightly above back button.
Sense zooms out when I touch the screen, email goes "back" and a lot of times, impossible to unlock it. Reflashed back to stock, same thing. Works fine for 5-10 minutes and then starts these issues again.
Any tips on what I can do?
Its a frequent problem with a lot of handsets, try a different kernel besides the stock one. I returned mine because of that, and the replacement had the same problem
Some of the cooked kernels eliminated the issue.
Wife had the same problem returned it and new phone is fine
Sent from my PG86100 using XDA App
This may sound stupid but make sure your screen is clean if it gets to funky it confuses the multi touch
Sent from my PG86100 using xda premium
Screen is clean. Made sure of it. I guess I will take it to Sprint store tomorrow and hope I won't get 1.50 hboot replacement.
Same thing here, started yesterday. No matter what ROM I put on the phone. RUU back and back to S-ON, same thing happening. That was last night, now today I am ready to take to Sprint and I can't get it mess up now! Phone was pretty much useless last night, and fine today, frustrating! As soon as it screws up I am heading back to Sprint with my S-ON self for a replacement!
This happened to me 2 days ago, I tried everything. My problem started when I dropped my phone with a tpu case. Nothing happened and I thought I was in the clear but my touchscreen stopped responding in the center of my screen. It was if the screen had a contact always being touched. I was going to put it up on xda but when i got to the sprint store they exchanged it no questions asked. For reference I downloaded touch test and multitouch test and showed them at the sprint store. The person at the repair center did say he saw about 10 EVO 3d with this problem. I thought I was going to be SOL
Hey guys,
I ve recently started having trouble with the Touchscreen on my Evo 3D. The phone is fully rooted and S-Off, currenlty has Leedroid ROM 3.0.
Ive noticed that sometimes it will just stop responding. I press the power button to turn the screen off and back on again, then it works fine.
Other times it will be as if the screen has already been touched in 1 place (even though i havent touched the screen). If i touch the screen it detects a second finger and tries to pinch zoom.
Recently its gotten worse and now certain parts of the screen wont work at all, but other parts work perfect. For example, i can pull the notification bar down or even use the capacitive buttons at the bottom (Home, Menu, Back & Search).
The phone has never been dropped, I have removed screen protector and case, removed apps, defaulted phone, tested different ROMs, and removed the battery for a while. Nothing has helped and im only surviving right now by using Softkeys.
Has anyone seen this, or know what it could be?
Haven't had this problem myself but something to try would be to calibrate thr screen threw the phone options snd see if that helps at all.
Locked & Loaded
""shooter on Deck""
Long time lurker, first time poster, so pardon the n00b.
I am having the same issue. I was using Revolution HD (which is a phenomenal ROM if I say so myself), and a week or two ago my phone started having that issue. I thought possibly a ROM issue, but things had been running smooth for awhile, so it seems odd that it would just start happening out of the blue.
I uninstalled apps, and wiped my phone and reinstalled the ROM, and nothing seemed to fix the issue. I finally re-locked my phone yesterday, put stock ROM back on and still had the issues. I took it in to Sprint today and they said it was because the phone had outdated software and they updated it. The only thing I saw updated was the PRL, so I'm thinking they are full of it. I should have checked for updates before bringing it in, because then they wouldn't have been able to bring that up as an issue.
They also tried to blame some apps as potentially the issue, but I'm basically at stock with minimal added apps. The apps I'm using are ones that I've used since I first had the phone. Perhaps an update of one of those apps is causing the issue.
I'm gonna run it on stock for a day or two and see if the issue is resolved by whatever update they did. I will then put HD Revolution back on and see what happens.
If you figure something out, please post again. My issues sounds exactly like yours. Doesn't sound like a ROM issue, since you and I are using different ROMs. Maybe a manufacturer defect, but I wonder if we have a common app causing the issue.
Update: Have tried the HTC Touchscreen Calibrator here:
http://forum.xda-developers.com/showthread.php?t=1378142
No change at first. Then i re-calibrated the screen but this time touched below the designated targets (purposely putting the alignment slightly out). Now im able to pull the notification bar down! Meaning it thinks im touching part of the screen where the notification bar is when in fact im touching just below it. "Touch Test" from the Market is a great app for testing this.
Could this be a fault with certain parts of the digitizer?
I know digitizers can be found easily enough and theres videos on youtube, but has anyone actually replaced one or think it will help???
@gonzodog: How is yours looking? Do you think you can give this a try aswell?
I downloaded the calibration tool and will test over the next few hours. My screen issue doesn't seem quite as bad as yours. Turning on and off the screen usually resolves the issue ans it doesn't happen all the time.
I went back to Sprint to show the update he ran didn't work. He 'thinks' it is an HTC issue. I am am looking for a good AOSP Rom to try to see if it is a sense issue. The Sprint rep said he has the same issues on his phone.
I am new to Android (coming from webOS) so I am not used to having so many options for an OS, so I don't know which ROM I'm going to flash.
I saw another post in this forum by someone with similar sounding issues, starting to think it really may be a software issue and not a defect in the phone.
I'll let you know how it goes after the calibration.
I have this issue lately no matter what rom I run.. been running custom rom's now for Month's and this just started..can't seem to figure it out..it just gets stuck and the notification window will not pull down or it will think I want to copy and paste during a text, do goofy things while dialing etc....then I have to hit the power button to simply turn screen off and on..then all is good again...seems to be getting worse and I have used every wipe, rom etc..not sure what to do.
Someone else suggested it was a multi touch issue. Could an app cause that?
I have very few apps on my phone, since I reset to stock. Maybe I will remove the the ones I have downloaded and see what happens. I want to think the issue is caused by an app, maybe one that was recently updated.
My non stock apps are: tapatalk, barcode scanner, google authenticator, tasker, words free, godville, ringcentral, yahoo fantasy football, SwiftKey x, and Google+. Do you all use any common apps?
Sent from my PG86100 using Tapatalk
I'm having this issue as well. I'm loving the change in sprint policy making me go to a repair center just to get the run around. It's a bit silly that they can't hand me a new one. I'm well within my year manufacturer warranty and have insurance. I'm hoping that this issue can be tracked down. From my perspective as a former cell phone repair tech, I'm banking on defective digitizers that are wearing out or wearing in a strange manner to produce this effect. I've tried multiple roms, sense and aosp and still have the problem.
I have an unlocked evo (no carrier) full stock and it happens to me too.. Specially the "o" and "i" letters on keyboard.. It doesn't always happens but when it does is just a matter of seconds till it's ok again..
Sent from my HTC EVO 3D X515m using XDA App
@gonzodog: I dont actually use any of the apps. Even when i flashed a stock ROM, the fault occurred.
This seems more and more likely that its parts of the digitizer at fault....
This was the reason I went back to stock s on was having loads of problems
Sent from my HTC EVO 3D X515m using XDA Premium App
@ronin201085 If it is the digitizer, then the question is how to get Sprint to replace it. I may try a different Sprint store today and suggest a digitizer issue. I have insurance, so my preference would be fore Sprint to repair it. I did see that replacement digitizers are available via ebay for about $20, but I'd rather not pay to fix something when I have insurance.
honestly if you are covered under insurance then have they repair it for you... its too risky to replace the digitizer yourself, especially seeing as there are no good tear down videos available that show us how to separate the touchscreen and digitizer from the main body... suffering from the same problem
I have the same problem man.. sprints customers service blows, I have taken it down there twice and they still wont do anything because I can't "duplicate" the issue. And also, for me turning the screen off and on fixes the issue.
Sent from my PG86100 using XDA App
Same problem here. Took it to my local sprint store and they replaced the screen no questions asked, although I did have to unroot it before they would touch it. The way I showed them that the defective digitizer was the culprit was downloading the app touch test from the market. That got their attention. A whole section of my screen wasn't registering input.
@3vo kid: I really don't care to replace myself, but I have taken it to Sprint twice, and both times they said it was a software issue. I was able to replicate the issue in the store, still didn't help. I am going to try a different Sprint store, and if still a problem, maybe a call to customer service.
Sent from my PG86100 using Tapatalk
I work for an indirect dealer fixing Sprint phones and I can guarantee you that it is the digitizer. HTC really did disappoint with these crappy digitizers. Whats more sad is that sprint does not rule this as a common problem when it truely is.
Ok for starters im in Australia and this phone was an import, so sending it back under warranty is a loooooong process, so im open to ideas.
I know digitizers are easy to get, especially on ebay, there must be people that have already replaced them. Im engineer by trade so my technical skills arent bad. Im seriously considering just trying to replace it myself.
ronin201085 said:
Ok for starters im in Australia and this phone was an import, so sending it back under warranty is a loooooong process, so im open to ideas.
I know digitizers are easy to get, especially on ebay, there must be people that have already replaced them. Im engineer by trade so my technical skills arent bad. Im seriously considering just trying to replace it myself.
Click to expand...
Click to collapse
there are deff ppl that have replaced them... but no one has posted sufficient information, pics, or videos when replacing the screen. to my understanding the digitizers are attached to the lcds with an adhesive and there are ribbon wires that get in the way of removing them. in all seriousness it might be easier to order a replacement digitizer with an lcd already attached
Ur digitizers are dirty ... put you phones in boiling water .. should fix it
Sent from my PG86300 using XDA App
This is more of a help me what to do thread
for the last two days the weather in the northeast has been crazy hot.. both days have gone to +100.
Humidity has been at its worst. I noticed that my phone started acting weird, in the sense that the capacitive lights kept flickering.
I had done the init.post.boot before so they should be off!!
And now some letters are not responding, however is only when the phone is vertical. -- the letter , the delete(backspace) and the enter key dont respond.
Strange however, they do respond when i rotate the phone horizontally.
Im running Eclizpe's 5.1 rom. I have tried wiping data and installing all fresh to no avail
I have run permissions and nada.
At this point i think its a hardware issue, but since i have S-Off, am I SOL?
-FuRBz- said:
This is more of a help me what to do thread
for the last two days the weather in the northeast has been crazy hot.. both days have gone to +100.
Humidity has been at its worst. I noticed that my phone started acting weird, in the sense that the capacitive lights kept flickering.
I had done the init.post.boot before so they should be off!!
And now some letters are not responding, however is only when the phone is vertical. -- the letter , the delete(backspace) and the enter key dont respond.
Strange however, they do respond when i rotate the phone horizontally.
Im running Eclizpe's 5.1 rom. I have tried wiping data and installing all fresh to no avail
I have run permissions and nada.
At this point i think its a hardware issue, but since i have S-Off, am I SOL?
Click to expand...
Click to collapse
Yes it has been hot as to why that is happening i'm not quite sure it could be HW but wait until sunday as it is supposed to be 82
You should check the water damage indicators behind the sides of the battery. If its white, you may be able to send it for warranty. S-Off really shouldn't matter (correct me if I'm wrong) , what matters is that you need to be running a stock rom, a stock recovery, and have it unrooted. Im sure something else too but I can't remember.
Sent from my HTC_Amaze_4G using XDA
its suppose to cool down a bit tomorrow, maybe even some thunderstorms.. thank god! i hate the heat!! both the season and the team
i just dont want to go through the hassle of going stock and sending it in..
Keylogger_0 said:
You should check the water damage indicators behind the sides of the battery. If its white, you may be able to send it for warranty. S-Off really shouldn't matter (correct me if I'm wrong) , what matters is that you need to be running a stock rom, a stock recovery, and have it unrooted. Im sure something else too but I can't remember.
Sent from my HTC_Amaze_4G using XDA
Click to expand...
Click to collapse
And a locked bootloader/s-on.
i did check the indicators both on phone and on battery, both are white so i know no water damage. Phone hasnt been dropped or anything like that.. I think it was just a mix of humidity and maybe a little sweat from when ppl wouldnt stop calling
Wrong Section. Please keep all question related threads in Q&A. Thank You.
Thread Moved. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
"If you choose not to decide, you still have made a choice"~Rush
Sent from my HTC One X, using XDA Premium.
I don't know...I'm in Texas less than 5 hours from Mexico and the heat/humidity sucks. I work part time carpentry and phone has had no problems. I've read humidity can be an issue but I don't buy it. Something the carriers like you to believe so they can claim water damage I think
Sent from my HTC_Amaze_4G using xda premium
Maybe others know about safe mode and Android but i had no idea. Pretty cool!
http://themikmik.com/showthread.php?13857-How-To-Enable-amp-Disable-Safe-mode-on-the-EVO-4g-LTE
njfoses said:
Maybe others know about safe mode and Android but i had no idea. Pretty cool!
http://themikmik.com/showthread.php?13857-How-To-Enable-amp-Disable-Safe-mode-on-the-EVO-4g-LTE
Click to expand...
Click to collapse
I always wondered how to do this (for this phone), thank you sir
Thanks for sharing - this has saved me from bootloop hell numerous times!
[How To] Enable & Disable Safe mode on the EVO 4g LTE
njfoses said:
Maybe others know about safe mode and Android but i had no idea. Pretty cool!
http://themikmik.com/showthread.php?13857-How-To-Enable-amp-Disable-Safe-mode-on-the-EVO-4g-LTE
Click to expand...
Click to collapse
Was about to add this here, but a search led me to your OP and link to my post on MikMik. Just happy people are getting the info.
So here is a copy of my post.
What is safe mode and how do I use it?
Safe mode is a method that allows the device to run with only essential applications. This is beneficial for troubleshooting 3rd party applications.
If and when you have strange problems with your phone, I would try this before a factory reset or even re-flashing a rom. If your problem goes away in safe mode, you know it is some software that safe mode disabled thats the problem.
From what I read, it has always been a part of the Android OS. But not all devices get there the same way, there is no standard other than it is always hardware buttons.
I learned about it from a HTC Tech, but he didn’t know how to enable it on this device. He told me to hold the power & menu buttons while booting. As you know we don’t have a menu button.
How to Enable on the EVO 4g LTE?
Boot or Reboot your phone.
When the “HTC quietly brilliant” splash screen comes up, press and hold volume down, until you get a long vibrate response. Then you can release the volume button.
Now when your phone is booted, you will see the words “safe mode” in the bottom left corner of your screen.
How to Disable on the EVO 4g LTE?
Just reboot. That’s all.
Something you should know before you try out Safe Mode.
Your widgets, mostly 3rd party widgets will be missing from your screen, or broke. Just replace them on your screen and all will be fine.
Hope this helps someone, someday, someway!
Hahaha
Thanks for posting this. I got into safe mode once on accident and saw it on my screen and had no idea what the hell it meant, so I was able to reboot to remove it.
Sent from my EVO using xda premium
I have a question HTC was trying to help me get to safe mode and he had me hold down the down volume button and I got to the boot screen. But my phone is doing this wierd thing where it is constantly rebooting over and over again. I let the battery drain and now I am charging it to full but even in the boot screen and I hit reboot or fast reboot it doesn't take me to my home screen it keeps rebooting over and over. So I am guessing I can't get to safe mode if it doesn't boot to the home screen. Cause HTC said in safe mode he could see what app or what is causing the hang up to make my phone reboot and reboot over and over. I really don't want to do a hard reset but am guessing I'll have to. But I have already activated and used Google Wallet and read you have to clear it out before doing a hard reset or it will brick your phone. HTC said that's not true. I don't know what to do.
scottspa74 said:
Hahaha
Thanks for posting this. I got into safe mode once on accident and saw it on my screen and had no idea what the hell it meant, so I was able to reboot to remove it.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
i just tried it!! works fine
What to go into safemode. HTC was gonna have me do it and he couldn't see in the manual how to do it but my phone is stuck it won't go to my home screen so I can't get to safemode. My phone keeps rebooting without going to my home screen I am stuck on the HTC screen to the Sprint screen to the HTC Beats audio screen and it's in a loop doing the same 3 things over and over.. I'm afraid to hard reset because people say it can brick your phone something to do with Google Wallet. HTC said that's not true I don't know. Sprint said take it to the store tomorrow but if I have to hard reset I would rather just do it myself why bother with the store.
evo401 said:
i just tried it!! works fine
Click to expand...
Click to collapse
You're bootlooping. Why.? Did you flash an AOSP ROM without fastboot flashing the boot.IMG?
from my flying AOKP'd Evo LTE and xda premium
No I am not Rooted. All of a sudden I saw my phone was rebooting this am and it just goes back and forth from the HTC white screen to the Sprint Logo screen to the white HTC beats Audio Screen over and over it reboots to the same 3 screens. Won't go to my home screen so I am stuck with no phone until I do a hard reset. But I don't know if it will fry my google wallet people are saying it does something to the secure element and makes it unusable. I don't know. My phone is turned off until tomorrow when I can call HTC back or take it to the store.
scottspa74 said:
You're bootlooping. Why.? Did you flash an AOSP ROM without fastboot flashing the boot.IMG?
from my flying AOKP'd Evo LTE and xda premium
Click to expand...
Click to collapse
Rose4uKY said:
No I am not Rooted. All of a sudden I saw my phone was rebooting this am and it just goes back and forth from the HTC white screen to the Sprint Logo screen to the white HTC beats Audio Screen over and over it reboots to the same 3 screens. Won't go to my home screen so I am stuck with no phone until I do a hard reset. But I don't know if it will fry my google wallet people are saying it does something to the secure element and makes it unusable. I don't know. My phone is turned off until tomorrow when I can call HTC back or take it to the store.
Click to expand...
Click to collapse
Rose, take this how you want. I had set up GW and then forgot and wiped my phone before flashing a new rom. I did this 3 times and it's still fine. Supposedly the important wallet stuff is stored in the cloud now since one of the updates.
Its up to you if you want to reset. The sprint tech will probably yell you that is your only choice. After one of our prl updates I lost data connection and the rep on the phone was ready to send me a refurbished one even before I reset Tue phone.
I ended up fixing it myself by updating prl and profile while on wifi.
Didn't you have another problem with your phone before? I could be wrong but I thought you mentioned it in a thread over at AF.
Hope this helps,
Naters
Oh I personally wouldn't worry about the wallet issue. If the phone ends up with hardware problems you'd end up with it replaced anyways.
Sent from my EVO using xda app-developers app
Rose, I experienced the exact same problem as you about a week ago. My phone randomly just went into a crazy cycle of rebooting, never making it past the screen with HTC and the Beats logo. I eventually had to just hard reset it... and since then it's been working fine. I had also activated Google Wallet prior to hard resetting and had the same concerns as you, but after hard resetting, my Google Wallet still works perfectly fine. I don't think you need to worry about that. I know that doing a hard reset sucks because it takes a while to restore everything back to how you had it, but having a working phone is much better than having one that constantly reboots. I hope this helped!
Thanks but what I should I do now? I did a Hard Reset this am. I read an article that stuff was fixed with the wallet thing so I hard reset. And I did update Profile and PRL and went to see if there were any other updates. I got back Amazon app store and put on about 5 or 10 of my free apps back on. Went to play store and it showed all apps and I installed several. Mostly games like words with friends Song Pop Scramble with Friends Haning and Dice With Buddies. I use Handcent and Yahoo messenger which kept not responding after an update over and over before my phone went into reboot mode. I have normal apps like trapster beat the traffic some other games Dolphin Browser TV Show Favs Big Battery thing and car home ultra. I have Foursquare auto redial tiny call confirm.
Got to work went to turn on wifi and it went back to being disconnected and then I couldn't touch the screen and it froze and I just put the phone back in my pocket and ten minutes later I pulled it out and there was a black screen and when I turned it on the boot thing happened over and over again. Here i got back most of my apps configured couple emails. So now it's doing it again Sprint said go to store let them do a diagnostics. She said you can hard reset it back again and if they find no problem put your apps back on and try to recreate it. I don't have time to stand in a Sprint store installing apps. HTC said do a Hard Reset don't ad any apps for a day or two and see if it happens again if not then an app is causing it to hang. But how do I find out which one? And they wanted me to go into safe mode but I couldn't since it won't go to the home screen. So now I am back at a Hard Reset just got home from work and am scared to add anything but I want too. I need Handcent and want a couple others. HTC asked if I had downloaded any task killers or apps like that and I said no. I had Android Assistant before but hadn't put it back on.. HTC said if it comes back in the next couple days and I haven't added any apps call them back. Do you think an app is causing it to hang or that it's hardware. Should I still let Sprint do a diagnostics on it tomorrow or just leave it alone for now for a couple days like HTC said?
I had major problems with my Touch Pro 2 and sense and had to reset it several times. This phone the only problem I had was text not sending right away but it got fixed network problems and then after this past update my handcent would open to a black screen and it would take a minute before it would open and my sense sometimes would restart on occasion but it stopped after I took speak to it assistant widget away. But this last update made it a little sluggish.
Quote
[its up to you if you want to reset. The sprint tech will probably yell you that is your only choice. After one of our prl updates I lost data connection and the rep on the phone was ready to send me a refurbished one even before I reset Tue phone.
I ended up fixing it myself by updating prl and profile while on wifi.
Didn't you have another problem with your phone before? I could be wrong but I thought you mentioned it in a thread over at AF.
Hope this helps,
Naters
Oh I personally wouldn't worry about the wallet issue. If the phone ends up with hardware problems you'd end up with it replaced anyways.
Sent from my EVO using xda app-developers app[/QUOTE]
---------- Post added at 05:33 AM ---------- Previous post was at 05:06 AM ----------
Thanks I just replied to someone else then saw your reply you can read what I wrote about hard resetting adding most of my apps and then it started doing it again. So now I hard reset again and haven't added anything. I did the updates it said I had and for now that is all I am doing. It sucks but your right I would rather have a working phone. So is Titanium the good backup app and can you use it now without being rooted?
xPhantom said:
Rose, I experienced the exact same problem as you about a week ago. My phone randomly just went into a crazy cycle of rebooting, never making it past the screen with HTC and the Beats logo. I eventually had to just hard reset it... and since then it's been working fine. I had also activated Google Wallet prior to hard resetting and had the same concerns as you, but after hard resetting, my Google Wallet still works perfectly fine. I don't think you need to worry about that. I know that doing a hard reset sucks because it takes a while to restore everything back to how you had it, but having a working phone is much better than having one that constantly reboots. I hope this helped!
Click to expand...
Click to collapse
Can I buy a comma and a period, pat?
Ouch. My head is spinning.
from my flying AOKP'd Evo LTE and xda premium
Sorry I know that was a long post. I took my phone to Sprint today after doing a 2nd reset last night. They did run a diagnostics and it didn't pass. They then said they had to reset it themselves once more and run one more diagnostics and it failed again. So they are ordering me another phone and it should be in the store tomorrow or the next day. But the warehouse is here in my city where I live and it was ordered around 3 so I hope it's tomorrow. It's going to be a refurb though so I hope it ends up being good. I still kind of thought it was an app causing it to hang since it did the same thing after my reset and I added several apps back. But anyway that's what happened to me. So now I need to order another screen protector.
scottspa74 said:
Can I buy a comma and a period, pat?
Ouch. My head is spinning.
from my flying AOKP'd Evo LTE and xda premium
Click to expand...
Click to collapse
Thanks for letting me know what happened. I hope the "new" one is good. Sorry they couldn't fix it.
Naters
Sent from my Galaxy Nexus using xda app-developers app
Just got a text from Sprint my phone is in. Yay! I just want to download my apps configure my emails and have my home screens back to the way they were. If Sprint told me it failed the Diagnostics test twice that means it's hardware right? Cause since it did it twice again after reinstalling several apps I was starting to think an app was causing it to hang. But I am guessing I can install most of the apps I had before. I'm just kind of scared LOL!
NaterTots said:
Thanks for letting me know what happened. I hope the "new" one is good. Sorry they couldn't fix it.
Naters
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Yes. If it failed after a factory reset, it was hardware related.
I see you added to punctuation to your previous post. :thumbup: nice, makes more sense. Good luck with next one (Evo)
from my flying AOKP'd Evo LTE and xda premium
Just got back from Sprint. He said they sent me a brand new phone. He claims they must not of had any refurbs cause the phone is pretty new I don't know how to tell. It had a cover over the screen and looked new to me. But anyway yes I hard reset and it failed and then he hard reset it again and got some error message or something he said. So he doesn't think it was app related and i hope not. Cause now it's time to reconfigure my phone.
scottspa74 said:
Yes. If it failed after a factory reset, it was hardware related.
I see you added to punctuation to your previous post. :thumbup: nice, makes more sense. Good luck with next one (Evo)
from my flying AOKP'd Evo LTE and xda premium
Click to expand...
Click to collapse
Rose4uKY said:
Just got back from Sprint. He said they sent me a brand new phone. Cause now it's time to reconfigure my phone.
Click to expand...
Click to collapse
Sweet! Congrats and have fun!
Sent from my EVO using xda app-developers app
I was in the bathroom yesterday and my Evo 4g LTE started buzzing a lot. I had no idea what was going on, and the phone was just flashing screens. It was going between my homescreen, and a long-press on the home button(that shows all the screens together). At this point, I figured it was a hardware problem, and I still think it is. The problem is, my phone is unlocked, and it's running CM10 on it. I have no idea what I should do. It always has it's case on(otterbox), and I also have only dropped it a few times in the last month, from only about 2 feet high max. The last time I dropped it was a few nights ago. Once again, it just randomly started doing this. I tried flashing CM10 again, and it didn't help, it still acts like i'm pressing the home button non-stop, even in TWRP. I really need ALL the help I can get. I cannot afford to get a new phone.
Did you flash the stock rom, that would probably let you know if it a custom rom causing the problem? If it still does it, you might need to take it in to get looked at.
Take the case off and see what happens.
Sent from my EVO using xda premium
I took off the case, did not fix it. I flashed stock rom and it did not fix it. Where do I need to go to get it looked at? Sprint i'm assuming?
Yeah, make sure it's a corporate store that does repairs, don't go to some third party store, they normally aren't any help.
metalfan78 said:
Yeah, make sure it's a corporate store that does repairs, don't go to some third party store, they normally aren't any help.
Click to expand...
Click to collapse
Okay, sorry it took me so long to reply. The phone might go a day and do the homescreen thing, but the next day it might work. It hasn't done it since about 2 pm yesterday and now it started up again. I also noticed that when I press on the right side of the screen, it makes a clicking noise. Can I get it repaired even though it's s-off, unlocked bootloader, and has a custom rom on it?