[Q] Battery test option - in Service Menu - XPERIA X10 Q&A, Help & Troubleshooting

When accessing the Service Menu on the x10, and clicking Service tests, one of them is a battery test.
When selecting this a message comes up saying it will take several hours. But nothing appears to be happening - the screen shows the battery % going down but that's about the only thing that changes. There is a "Result:" field at the bottom which just stays empty.
Then, when the battery empties the phone will just go off anyway. Does anybody know how the test works?

alex_ncfc said:
When accessing the Service Menu on the x10, and clicking Service tests, one of them is a battery test.
When selecting this a message comes up saying it will take several hours. But nothing appears to be happening - the screen shows the battery % going down but that's about the only thing that changes. There is a "Result:" field at the bottom which just stays empty.
Then, when the battery empties the phone will just go off anyway. Does anybody know how the test works?
Click to expand...
Click to collapse
I believe you need to fully charge the phone while you're in that test.. upon fully charged the Result: field will show you that it is currently testing..

Related

Current Bugs

Lets use this thread to list any bugs or problems we have come across.
By request of "test878", here is a list of all bugs in this thread. Did my best to add everything. If I missed something, or if anything I posted isnt considered a bug, please let me know and I will update. Lets first start off with the most important bug...
I can't seem to install Cyanogenmod7 at all and the bootloader is tied up pretty tight.
Anyone noticing any graphics lines in their widgets? Im getting some kind of glitch over my Youtube widget, and my Twitter widget. Update: Rebooting fixed it for now, will update if it comes back.
When I reboot the phone, all my apps that are on my sd card icons don't show up. I just get the generic green android icon. I tried messing with fastboot, didn't seem to help.
But my biggest bug and very noticeable problem is that the camera will freeze. This happens a lot. The picture will snap, the preview will come up and stay there. The phone is not frozen because I can hit the home button, but the camera will still be stuck on the same preview even after I hit the icon. Eventually stops after opening it several times. No restart required.
when you have the headphone jack plugged in, and you try to reboot the phone tries to reboot bug hangs with black screen. pressing the power button in any number of ways does nothing but turn the back light off and on (the screen displays nothing)
I have the 100% wake lock issue, its really pudding me off! Does anyone else have this??
WiFi will randomly (not really, it's easily replicated) drop out when connected to a Bluetooth headset, and will not turn back on unless you switch to handset or speakerphone mode.
I am having trouble with the clock/weather widget. It will not find my location for the weather
After said restart and another after it, when spinning thru the different windows, it shows all of the screen with widgets on them as blank until you stop on the different screens.
apps that I put in folders on the rosie and then later remove from said folder somehow show back up in that folder randomly.
HTC trace kb only works the first time or two, then stops working, even though it's still on in settings. Works again if you disable and the re enable, but fails the same way right after.
I think that the sync icon sticking is caused by HTC Watch. As soon as I deleted my account in the app and rebooted it unstuck.
The sizes are off in some apps because of the lcd density.
The notification light for gTalk is still flashing when after you open and reply to a message. To get it to stop, you have to back all the way out of gTalk, and go back to the message you just received.
Phone hard locks on Youtube after playing 3D videos. Screen turns off and capacitive buttons stay lit. Had to pull battery out to reset the phone. Happened on 2 different Evo 3Ds.
Camera goes to/defaults to 2D mode, despite the switch being in 3D mode
The music player is messed up for me with artists that have multiple albums.
When i send a message to someone it shows a green dot in the message app like i received a new message but it was just my message i sent
WIFI will not connect to a corporate secured network after reboot. I have to 'forget' the network, and start from scratch, each and every time.
Noticed when you snooze a calendar alert from the lock screen, it never re-alerts you, it acts like you dismiss it.
Seems the notification sound i have set does not play for my exchange mail. Plays for new gmail, but when new exchange mail comes it, it plays the 'Alpha' tone.
I set up my personal email last night using IMAP. On the lock screen it shows I have 99+ unread emails but on the home screen and in the email section its showing no unread emails.
I'm having a problem with Exchange. In People, the contacts can't be viewed Last Name, First Name, no matter how I try to configure the View settings.
I have had an issue with the camera freezing up on me. I'll take a pic, try to share, and it freezes. Hit the home button and it will respond.
my Yahoo! email won't show ANY of my mail using the native client.
3D will stop working in everything but the camera and gallery. Youtube won't play anything in 3D (just displays 2d), and The Green Hornet won't play in 3D. A reboot fixes it temporarily.
Can't get watchESPN to actually play video.
Anyone having problems with the home button not responding? I have to turn the phone off and then back on before it responds.
When on 3G, the youtube app does not function well. It plays random videos contrary to what you selected to view.
I had a weird bug where the lockscreen was black from about the middle of the LCD screen all the way down, and the top half of the screen was the ring to unlock and my 4 icons. Thing is, I couldn't unlock the screen, or open any of the apps. I tried sleeping the screen on and off, didn't fix it. Finally did a battery pull and that fixed it.
I noticed that when you plug the phone in to charge it always seems to kick the brightness up to the max and you have to turn it down.
the watch (green hornet) app has suddenly stopped displaying 3d.
I'm having an issue where there is a popping sound before the start of any audio. It happens whether i'm starting a text or listening to any audio. It may be an issue with my phone specifically.
Since the OTA I have started having random touchscreen issues such as the touchscreen being completely unresponsive.
Also I will touch on a certain app and another app will start instead.
Another bug when phone is in landscape mode the keyboard calibration tool doesn't show up as an option.
Sometime when I try to press the screen nothing respond in sorting place or move. Also when i restart the phone the phone don't power back up I have to turn it on normal.
Brightness problem. I have my brightness set very low, but when I use the 3d camera to take some pictures, the brightness seems to reset to full brightness. Soon as I go back in display settings and touch the slider just the slightest, it fixes itself.
When I make a call the earpiece seems to go quiet when ringing and then turns up as well. It's like the ringing is fading in and out when I'm making a call.
Download app from Market (FeedR and Currency Exchange) the last two days. Apps installed okay, but when tap to launch app (Both apps), the screen went black, none of the capacitive buttons nor the power button will awake the phone. Have to do a battery pull.
I was watching a Youtube video in 3D and had an incoming call. The screen went black immediately and I had no way of answering the phone, and I got no response from any of the capacitive buttons or power button. I missed the call, and the screen remained black with still no response from the buttons. Eventually I tried the camera button and it worked. Camera app launched and I had full control over the phone again.
phone reboots when i take out usb cable
I just noticed that the Weather Lock Screen doesn't display 3-digit temperatures correctly.
The music player pause and skip forward buttons show a pressed state at all times.
I cant even see the green hornet every time i go to it or to htc watch it tell me i need to update my software and i already did that. And after I tried it again it tell me there is no more software updates for the phone.
When you click on the power button and select restart, it actually shuts down the phone and you have to power it back on.
So I was on the phone today when my battery died and my phone shut off. I went to charge it using my car charger, and the light did not come on. Waited till I got home to try my normal charger, same thing. Decided to take the battery out and now it works fine. Not sure what happened, guess its a.....bug.
I'd appreciate it if anyone can confirm a bug in the calculator app. When I open it, the entire app is huge, its not formatted properly.
Apperantly screen is not big enough to read triple digit temperatures.
top half of the screen stops responding at times, usually after using one of the sprint or HTC apps. pulling the battery and restarting fixed this, cant select power off as it is in the top half of the screen
In the stock messaging app, when using a signature it always saves a blank message as a draft after sending original message.
I've been having random bugs like my screen going black or 3D/2D not turning on off correctly but most of it is stuff that can be corrected easily. The most noticable one I've notices so far is where everything on the lockscreen(background and all) is smushed in the top half of the screen but you still have to drag it up from the bottom to unlock.
about 40% of the time I turn the screen off on my phone, the screen will turn itself back on a second later without me touching anything. Turning it off a second time always keeps it off.
Sometimes, my music will start playing on its own, even though no music player is open
I also have experienced the SD card items Icons not showing up after reboot. Also see the Force Close Pandora pop up when I have not even activated it. Good to know they're looking into it.
My sms messages which were recieved within an hour of rebooting and read, are remarked as unread after a reboot. Annoying.
Seams like some sort of data shadowing.
I just started up my camera and there were horizontal (in landscape mode) green static lines (about 1/8 in thick) across the screen. About 10 which were equally spaced from each other and I could still see what the camera was pointing at. It would not go away even as I switched between video and still, portrait and landscape.
I just started up my camera and there were horizontal (in landscape mode) green static lines (about 1/8 in thick) across the screen. About 10 which were equally spaced from each other and I could still see what the camera was pointing at. It would not go away even as I switched between video and still, portrait and landscape. I have not tried any of the Fr3vo stuff so I am fully stock and on the .7 OTA. I rebooted the phone and it is gone.
When I pause the music player in the middle of a track, go off and do stuff in other apps or in the real world, then come back, often the music player has reset to the beginning of the track.
In the browser, drop-down lists don't work on some sites.
My icons are also changing back to the default green android for apps placed in a folder.
If I'm in the camera in 3D mode then put my phone to sleep using the power button, then press the power button to bring it out of sleep, the unlock screen has the parallax 3D on. The lock screen isn't in 3D of course, but you can see the distortion as if it were stuck in 3D mode. Unlocking your phone fixes this.
twice now I've had my phone just shut off. Not reboot. I go to turn the screen on and nothing happens. I hold the power button down and the HTC splash pops up and the phone boots.
Notification bar just disappears every once in awhile. Have the restart the phone to get it back.
DozeBeatS said:
Lets use this thread to list any bugs or problems you have come across.
Right now I am unable to connect to HTC Sense. When I make an accuount and it attempts to connect, I get an error.
Click to expand...
Click to collapse
I was able to connect to HTC Sense.
Started up Spiderman 3D. Played for a minute. Hit the home key. I was at the Sense UI but it was trying to display everything in 3D. Had to go back into Spiderman and quit normally and everything worked fine again
Got it working by visiting Htcsense.com to make an account.
I can't seem to install Cyanogenmod7 at all and the bootloader is tied up pretty tight.
daneurysm said:
I can't seem to install Cyanogenmod7 at all and the bootloader is tied up pretty tight.
Click to expand...
Click to collapse
lol, only time will tell
Anyone noticing any graphics lines in their widgets? Im getting some kind of glitch over my Youtube widget, and my Twitter widget.
Update: Rebooting fixed it for now, will update if it comes back.
On your lock screen if you remove the Phone icon it's not in the list to add it back again if you wanted it on the lock screen
kingakuma said:
On your lock screen if you remove the Phone icon it's not in the list to add it back again if you wanted it on the lock screen
Click to expand...
Click to collapse
Did you take the OTA update?
Try a hard reset that should fix it
animal7296 said:
Did you take the OTA update?
Try a hard reset that should fix it
Click to expand...
Click to collapse
Yeah i did the Over the AIR update, it's not a big deal for me, just something i noticed, that was missing when choosing what apps you want in the lock screen bar
Still can't DL anything manually from the Market. I talked with Bonnie from CNET who did the review from them and she said the market was working on her review model.
I just got another OTA update when I booted back up. Maybe this fixes it? (I got a OTA when I first activated it this morning)
>another OTA
>implying it's THE OTA
i-l-l said:
Still can't DL anything manually from the Market. I talked with Bonnie from CNET who did the review from them and she said the market was working on her review model.
I just got another OTA update when I booted back up. Maybe this fixes it? (I got a OTA when I first activated it this morning)
Click to expand...
Click to collapse
activation was the prl, profile and firmware update, not the OS update
i charged my phone, and it stayed red and it doesnt goto green when full
sfld said:
i charged my phone, and it stayed red and it doesnt goto green when full
Click to expand...
Click to collapse
just because it shows in the battery as 100% doesn't mean it's truly 100% battery, i installed Battery Time lite, the OS showed the battery at 60% but battery time showed the batter at 53%, so you could be just a little impatient
kingakuma said:
just because it shows in the battery as 100% doesn't mean it's truly 100% battery, i installed Battery Time lite, the OS showed the battery at 60% but battery time showed the batter at 53%, so you could be just a little impatient
Click to expand...
Click to collapse
lol no the battery meter stopped moving, it was full.
however it didnt change to green at all. Gotta let it die again and try once more, but there was another guy who had it happen also
anyone confirm they got a green light?
kingakuma said:
activation was the prl, profile and firmware update, not the OS update
Click to expand...
Click to collapse
weird. I had the same message pop up after activation. I couldn't use data after activation until I updated the profile myself.
yesssssss I can DL stuff from the market now!
sfld said:
lol no the battery meter stopped moving, it was full.
however it didnt change to green at all. Gotta let it die again and try once more, but there was another guy who had it happen also
anyone confirm they got a green light?
Click to expand...
Click to collapse
you do realize that when the bar reaches the 100% mark the animations stop but it's still charging, once it reaches over the 90% the battery meter shows 100% when in fact it could be 91%
kingakuma said:
you do realize that when the bar reaches the 100% mark the animations stop but it's still charging, once it reaches over the 90% the battery meter shows 100% when in fact it could be 91%
Click to expand...
Click to collapse
its safe to say if the phone came shipped 50 percent, and charged for over 2 hours without changing led colors, somethings up lol
My 3G and 4G keep cutting out on me.
someone mentioned this but this is HUGE. The phone icon disappeared off the lock screen and the icon is gone from the apps menu.

[Q] Low battery - touch screen not respond

Hello guys, I just noticed strange bug/behaviour. If my battery is around 10%, touch screen is not respondig as it should (also touch buttons). I have to tap like 10 times on some tile to open it and then tap another 10 times on back button or home button to jump of from app. As soon as I connected the charger, phone is behave normal, like new
Does somebody else notice the same behaviour or its just me?
P.S. Tried to reboot phone twice. Battery saver was off.
p1ceus said:
Hello guys, I just noticed strange bug/behaviour. If my battery is around 10%, touch screen is not respondig as it should (also touch buttons). I have to tap like 10 times on some tile to open it and then tap another 10 times on back button or home button to jump of from app. As soon as I connected the charger, phone is behave normal, like new
Does somebody else notice the same behaviour or its just me?
P.S. Tried to reboot phone twice. Battery saver was off.
Click to expand...
Click to collapse
Can you check under settings -> applications -> Background tasks?
It more looks like plenty of apps are trying to sync up or use the resources. I might be wrong, but this did happen to me even at about 55% battery. But not as bad as 10 taps. I just felt the app launching was a lil slower than normal when I had ample background tasks.
Didn't know about "Background tasks", thanks
Currently I have only "HTC Hub" there. I will go and check this setting next time when I occur this problem.
But anyway, shouldn't reboot kill all background apps?
p1ceus said:
Didn't know about "Background tasks", thanks
Currently I have only "HTC Hub" there. I will go and check this setting next time when I occur this problem.
But anyway, shouldn't reboot kill all background apps?
Click to expand...
Click to collapse
Reboot surely will kill all background apps. But these background apps are different to other OS. They are those that will 'start on boot'. So after reboot just in few seconds, they will get to their business as usual.
I love this 'background' task feature! No other OS does it so efficiently as Windows.
The good thing is if you check that place often, you will know what apps are 'going to run'. It doesn't mean they are running all the time. It tends to indicate the capability of them to run.
So as you said you just have HTC Hub, which is same on mine. However, when you to go 'advanced' option on that same page, you will see a list of greyed out apps that are going to run in background and you can't kill them. Reason being these apps need to be told about not running in background by entering them individually.
See if that greyed out list has some huge apps. I downloaded this gMaps thing from market and although I just looked for maps once (a day ago) since then, it's been running. It's because it kept on looking for my GPS co-ordinates. Now that dint freeze my phone (1.5 Ghz, I know!) but it drained battery quicker. Changing attributes within the app, removed it from greyed list and happy days!
In a nutshell, very intelligent task management. You can choose what can run and can't run while your screen is off! + you get benefit of battery saver option if you use that so you can choose who can connect to 3g network and who can't while you are not looking at your screen!
PS: whole point of that long post was : Most likely it's not a background task that's hogging your processor, but it's worth looking under advanced and you might know what app was it.
Hey, that was a long post Thanks for clarifying. I just checked Advanced tab and there are only HTC hub and some Media something (I have it in Czech so don't know the exact name in english)
Anyway I will keep my eye on that menu and in case of any issue I will check it and we will see
OK guys, here is the update. It's still happening :/ Everytime battery drops under 10% phone cannot be almost used. I have to tap everything 10 times to get it done. Checking background task was not helpfull, only HTC Hub is running (even if I kill it its the same).
So...I don't know...maybe its a bug (some power-saving feature thats is not configured properly?). I was used to behaviour when my mobile works even with no battery left like fully charged. No change in behaviour...
p1ceus said:
OK guys, here is the update. It's still happening :/ Everytime battery drops under 10% phone cannot be almost used. I have to tap everything 10 times to get it done. Checking background task was not helpfull, only HTC Hub is running (even if I kill it its the same).
So...I don't know...maybe its a bug (some power-saving feature thats is not configured properly?). I was used to behaviour when my mobile works even with no battery left like fully charged. No change in behaviour...
Click to expand...
Click to collapse
As a last resort - try a hard reset. I've got many issues fixed that way.
However, can I ask how closer to the release did you get this phone? Here in the UK there seems to be two separate batches dispatched. One which was at the release - which is buggy batch. I got my new phone sorted from someone I knew at the store and so far not a single problem from the earlier handset is seen. Battery is drastically better too (it was better on earlier one already, but this is very pleasing!)
Try hard reset, if that doesn't solve it, I would recommend to swap it if you can.
Hello everyone,
I am facing the exact same issue on my HTC Titan - when battery is low (battery saver turns on), touchscreen becomes unresponsive. This is very annoying since it usually happens when i get an incoming call and i cannot answer it.
Did anybody try hard-resetting the phone in order to solve this issue?
Thanks for the answers!
Regards
Hello there... I have the same problems too. I don't try to do hard rest for my titan. It is very annoying for me. Also some time my touchscreen becomes unresponsive even the battery charging is more than 50%...
Yeah, I get this issue too, it makes the phone unusable until you get to a charger. I find that it comes in stages, it sometimes is really bad then works for a few seconds, then stops again.
I have checked all my background tasks and nothing is really running.
I have this issue too. I got this phone only yesterday, and when my battery reached 10%, touchscreen became unresponsible.
Guys I think I've mentioned this in the FAQs thread, but ..
Everyone with this issue - please tick the box under battery saver, where it says 'automatically start.... '
If you phone goes below 25% without battery saver ON, it will lag/freeze - the screen response.
However with battery saver on, you will be able to use it till you go below 5% or even 3% when it gives you the 'critical battery' warning.
This is HTC screwing with us!
mine has the completely opposite problem!! when the phone is charging, the screen becomes very unusable, in ex. i press the phone tile, the screen registers my tap, but it understands that i pressed the tile below or next to the one i really pressed. or i happen to scroll down or up, the phone hesitates for a second and then scrolls but it is very jumpy and jittery, unlike normal use. some times it doesn't even register my taps 2 or maybe 3 times in a row!!
the only workaround i've found is not to use the phone when charging
is this happening because of a faulty charger, maybe the phone is experiencing a short circuiting situation??
(i forgot to mention that i have the phone only for a week!!)
thanks
drupad2drupad said:
Guys I think I've mentioned this in the FAQs thread, but ..
Everyone with this issue - please tick the box under battery saver, where it says 'automatically start.... '
If you phone goes below 25% without battery saver ON, it will lag/freeze - the screen response.
However with battery saver on, you will be able to use it till you go below 5% or even 3% when it gives you the 'critical battery' warning.
This is HTC screwing with us!
Click to expand...
Click to collapse
I have battery saver enabled and even with the heart icon in the info bar at the top, the screen is still unresponsive.
Same here! i thought it was just my device that was dead or something, even since it's only 2 months old!
I did a hard reset and it solved the problem, it must have been something messing it up.
Nope...I have tried Hard Rests...ROM Changes etc...but its still the same problem..
Does anyone here think its a hardware problem ? or something else?
Any geek suggestion would be helpful
Send it back to htc, let them repair it?
Sent from my HTC using Board Express
Hi, I also have a problem with non-responsive screens but only in specific areas and doesn't have to be 10% percent or lower.
Ex: It happens only when the keyboard is up and the buttons on the bottom are very difficult to press!
I'll provide pictures soon
------------
Phone: HTC Titan X310e
Custom rom: Dynamics 2.0b full unlock 7.10.8862 (ultrashot)
p1ceus said:
Hello guys, I just noticed strange bug/behaviour. If my battery is around 10%, touch screen is not respondig as it should (also touch buttons). I have to tap like 10 times on some tile to open it and then tap another 10 times on back button or home button to jump of from app. As soon as I connected the charger, phone is behave normal, like new
Does somebody else notice the same behaviour or its just me?
P.S. Tried to reboot phone twice. Battery saver was off.
Click to expand...
Click to collapse
That happened to me today. Then I did a hard reset and now my phone won't go past the carrier logo (the one after the HTC logo, and before the windows Phone logo)

Cell standby? Disable fast boot.

I'm bringing this up because I've noticed that as people ask about cell standby using the battery on WiFi only Flyers, this fix hasn't been mentioned as much. Sure, you can pull up the calculator, type in a code to get the tablet info screen and turn off the radio (or use AnyCut to make a shortcut to tablet info), but the radio is back on with the next boot. If you go into settings and choose "Power", you can untick and disable fast boot. Plug the Flyer in, let it fully charge to reset the battery stats, and cell standby doesn't show again in battery use. Ever.
This has been the fix I use, because it is persistent. When you power off and boot up again, the issue doesn't come back.
Can anyone explain how this works?
im curious what code put into the calculator to bring up the Tablet Info
In the calculator, enter: !+!+4636+!+!
and hit = .
Then, click "Turn off radio".
Or, just turn off fast boot, reboot, and let the battery charge and cell standby won't show in battery stats again.

Random "Wake Up" Problem

Hello, for a few days now, I have noticed that my Prime will wake itself up randomly for almost no reason. It will be locked and sitting on my desk then suddenly the screen will pop on and do nothing. It is annoying since it is killing my battery since I have the screen set to stay on for 5 min. I am rooted on the .28 update, but it was happening before on.21 also. I have better battery stats installed also to monitor wake locks and it is registering allot, but I don't know what they mean, or how to stop them. Anyone else have this same problem, or a way to fix it? I will upload a screenshot from better battery stats shortly.
UPDATE: Just after posting this I left the tablet sitting and allowed it to do its wake ups whenever it wanted without touching it, then after about 15-20 cycles of sleep to awake, it came on with an android os window full screened in the background, a smaller battery warning in front of that, and on the top was the power down window that appears when you shutdown. Weird thing is the tablet is almost fully charged, and when I powered back on it had the same battery it did before freaking out and thinking it was dead.
NOTE: In the screenshot I have Samba Network file sharing open, this is normally not active when I am having the random wake ups, I just opened it to upload the screenshot from my pc.

Battery 100% but still showing as charging

Has anyone come across this issue, battery is fully charged but when i press the power button to check it shows quick charging like normally it shows when we plug in and just after that some weird timings ive attached the screenshot, I couldn't take the screenshot of when it says quick charging coz it happens very quickly and the status changes to this

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