ok, i got my optimus t back from lg a couple days ago after i bricked it and right when i turned it on it was having problems. it turns on, loads and all that good stuff but once the screen goes to sleep i try to awake it and only the buttons light up and the lcd stays off until i do a battery pull. plugging the phone into my charger, putting the battery back inside and turning it on lets the phone start as usual but once the lcd goes to sleep it never comes back on again.
what should i do? i think i only did one factory reset so far and i have reflashed it to the stock firmware to see what that would do but it hasn't fixed anything. should i do another factory reset AND reformat the sd card since i only did a factory reset the first time? i'm hoping someone has seen this before and can help me with fixing the problem.
this happens to the phone regardless of whether the phone is rooted or unrooted.
DarkKnight62 said:
ok, i got my optimus t back from lg a couple days ago after i bricked it and right when i turned it on it was having problems. it turns on, loads and all that good stuff but once the screen goes to sleep i try to awake it and only the buttons light up and the lcd stays off until i do a battery pull. plugging the phone into my charger, putting the battery back inside and turning it on lets the phone start as usual but once the lcd goes to sleep it never comes back on again.
what should i do? i think i only did one factory reset so far and i have reflashed it to the stock firmware to see what that would do but it hasn't fixed anything. should i do another factory reset AND reformat the sd card since i only did a factory reset the first time? i'm hoping someone has seen this before and can help me with fixing the problem.
this happens to the phone regardless of whether the phone is rooted or unrooted.
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Click to collapse
it seems to be a harware issue just flash stock and give it back to lg and ask for a service or swap for a new phone stating its not functioning properly
shhbz said:
it seems to be a harware issue just flash stock and give it back to lg and ask for a service or swap for a new phone stating its not functioning properly
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i had the phone a couple weeks before i bricked it and i never had these problems with the hardware. after i posted the original post i was able to somehow get my phone in emergency mode. actually, the first thing i did was remove my sd card and reformat it on my computer (backed up everything on dropbox and my computer). i tried to flash my phone and the problem showed up when the screen turned off during the flash. i spent a couple minutes getting it back into emergency mode and was able to get it flashed to the stock ROM without it getting stuck. then i did a factory reset and the problem is still occurring. i'm thinking about updating to 2.2.2 if i can actually get back into the OS one more time and then see what happens. if i can't do either then i'm going to have to call LG again and hopefully they will hook me up with a replacement or repair it somehow.
thank god i bought a new nexus one yesterday ($260) so that should be here monday or tuesday to hopefully tide me over until the nexus 3 so the optimus will become my backup.
Well I think I've created a disaster here.. sorry for the long story... It's been a LONG day.
I thought it was a cool idea to switch from the HD7 unlocked on Wind Mobile to Telus Mobility just to get the Titan. So I bought an AT&T Titan on eBay, unlocked it, got setup with Telus and was ready to roll..
Everything appeared to be going smoothly and as soon as I popped in the Telus sim card it read 4G on my screen, data worked great, voice calls perfect and I was smooth sailing.
Well just when I had to setup my phone to 99% completion ONE stubborn XBL game refused to install (PvZ). Kept asking me to retry or check my data connection even though I was on wi-fi.. So I cancelled it and retried about 10 times with no luck. Finally I gave up and did a soft reset. Well the phone stuck on "goodbye" for more than 5 min so I pulled the battery. Turned it back on at it sat at the HTC screen and would not boot past it. I pulled the battery another 10 times and same thing. So I left it over night hoping it would boot past it eventually but it only ended up draining my battery. In the morning I had to do a hard reset (holding the volume buttons) but weirdly after it did that it vibrated a bunch of times and just sat on a white screen. Again I pulled the battery. Then it did a fresh boot and the whole setup came on.
Well I went through doing my thing again... setting up, installing apps etc. But then apps stopped installing. Started getting errors saying to check my data connection again or try later. Somehow my data connection disappeared and I had to set the APN for data manually. Weird.
Well long story short is nothing has been working right. I keep hitting roadblocks during configuration and setup and end up hard resetting. Hard resets using the volume buttons always do the same thing.. cause the phone to vibrate a bunch of times and white screen and stays there. Hard resets within settings work ok as normal. But I keep getting different results. Like sometimes it will ask me to set the region and timezone on setup, and other hard resets wont. One reset caused Google to believe it was an iPhone I was using as it was clearly the iPhone version of Google home page.
And in the Marketplace sometimes I have US apps available in my region since I shouldn't and sometimes I don't. But now everytime I hard reset I don't have access to ANY HTC apps. If I go through the HTC Hub and try to get one it says it's not available in my region. Yet on my HD7 on Wind Mobile I had all of them and even did a hard reset or 2 and still got them back.
HTC Titan Forever Goodbye
While my problem is much different, there was one commonality that compelled me to post. I have an HTC Titan on AT&T and last night I was attempting to install one game and update another but it was giving me the "connect to wifi" error like you got. I tried to force it 10 or so times and it eventually worked.
However, this morning my maps would just sit at "Loading" and the phone was unresponsive at times. So I reset the phone and when I got to work the icons for most of my tiles wouldn't load, my and various other apps would crash or just sit at "loading". I didn't do any hard resets but I pulled the battery and still the same crap and trying to shutdown normally just resulted in "goodbye".
Since I am going to be sitting at my desk all day I decided I had the time to be more stubborn than the phone and just let it sit at "goodbye" for about 5-7 minutes before it actually rebooted.
EDIT: I just discovered that the app i started updating last night only made it 30%
After having the origional HTC Amaze i purchased sent back to TMobile due to my WiFi not working, they sent me a referbished one. 3-5 days ago my phone began to shut off at random times. But tonight it shut off, and when I went to turn it back on, it vibrated like it should but the screen stay black (No Tmobile splash or anything). I proceeded to remove the battery for 30 seconds (counting by mississippi's) and reinserted the battery. Again, it vibrated like it would turn on, yet the screen stayed black. I retried this process multiple times to no avail. I read on another thread that i should plug it in for 30-45 minutes incase the battery is dead. Upon plugging it in, the charge light booted orange like it should, but went out and the phone will vibrate like its booting, pause for 60 seconds and vibrate again.
I tried to factory reset it (Hold down the volume down key and press the power button) And it again stayed black and vibrated like it was trying to turn on, but the screen stayed black.
Im not worried about anything on the phone being lost or destroyed. I never tried to root it or anything, i just put music on it.
If anyone could help me, it would be greatly appreciated.
Blue2devils7 said:
After having the origional HTC Amaze i purchased sent back to TMobile due to my WiFi not working, they sent me a referbished one. 3-5 days ago my phone began to shut off at random times. But tonight it shut off, and when........... ..
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How long ago did you send it to tmo for the replacement? I would just send it in for another replacement if you are still within the time frame. If you never rooted it or modified it then it has to be a hardware problem or maybe try a different battery
Maybe 3 months ago? I don't have insurance but the funny thing is, it started happening when i downloaded a software update
Blue2devils7 said:
Maybe 3 months ago? I don't have insurance but the funny thing is, it started happening when i downloaded a software update
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If the device wont turn on, there is really no troubleshooting you can do besides trying a different battery. Call t-mobile and if they won't help you call htc directly, they have a 1 year limited warranty (i think it cant have any physical damage like its been dropped or anything)
My HOX+ is less than two years old. My phone used to get incredibly hot for the past 6 months. So, I uninstalled most apps and disabled many; keeping only the necessary one enabled. For the past two weeks my phone would automatically get switched off when I am using Snapchat. I thought of factory resetting it but was heavily occupied by my studies. Yesterday my phone finally got switched off and refused to get switched on. It only switched on when I put it on charge (It was already charged, so it wasn't like battery had drained out). I switched it on and disabled almost all but half a dozen apps. But again after few minutes it got switched off.
Whenever I am trying to switch it on, it just boots till HTC screen not even the HTC One screen and gets switched off. Sometimes it boots properly showing the homescreen. I backed up all my data and went for a soft reset. It did take place after few attempts. But the problem persisted so I went for a hard reset using the boot menu. But the moment I select FACTORY RESET it just shows the HTC screen with the slider (yellow) on the top right corner filling up and then again shuts down.
Please help. I have never rooted my phone or used any apk outside Google Play store.
Are you sure that your battery isn't going empty? After 2 years this may happen to a battery (rarely, but can).
/\/\ said:
Are you sure that your battery isn't going empty? After 2 years this may happen to a battery (rarely, but can).
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No no it isn't. The battery meter shows normal battery level. Moreover I am also doing it while the phone is on charge, still no response.
mine too
my htx one x+ is also shutting down automatically.... it all start when i charge it while its OFF and suddenly when my phone reches 50% it shuts down automatically..
and now even my battery is full it shuts down automatically... i dont know what to do :crying:
please help me.
HTC One X+ 64GB nvidia version
Hey there. Out of nowhere today my phone rebooted on it's own and is now stuck on the "LG Life's Good" splash screen. I have the AT&T version (H900) and bone stock everything (I have not messed with bootloaders or rooting or anything). I tried removing the battery and this also does nothing. Anyone else have this issue and know what to do to fix it?
Thanks
Update: After letting the phone sit for about 20 minutes it magically booted and is now working fine... not sure what happened.
Have you tried doing a factory reset of you phone?
1) Turn off the phone.
2) Then hold down the Volume Down and Power button together for a couple of seconds.
3) As soon as the LG logo is displayed, let go of the Power key, keep pressing the Volume Down and then press once more the Power button.
Afterwards you should see a factory reset menu on your screen.
4) Confirm process by choosing appropriate options using Volume rockers to navigate and Power button to confirm.
5) Now your phone should restart.
6) Success! The hard reset has just been completed.
I am having this same problem.
Was using Pandora and GPS. It cut off and has not come back on. I attempted to open in safe mode recovery mode l and tried to-do a factory reset.
When I did the reset It went through the erasing process but when it rebooted it stayed on the LG screen. I've tried all the "common" trouble shooting suggestions... Its been two hours now.
Any new experiences with this issue?
Im also having the same issue with my V10 - Verizon model. Watching a YouTube video and it reset and got stuck on the LG logo splash screen. Followed instructions to do a factory reset and after about 45 min of being stuck on the factory reset screen after I confirmed it reset and booted up. All data and setting were still saved, and after about 3-5 minutes it reset again and went right back to being stuck on the LG splash screen.
Any other advice? or is it just dead?
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
downstat said:
I am having the same issue with my stock AT&T V10. It randomly turned off, then I couldn't even get it to turn on. No charge screen. No Life's Good. I took out the battery and it would get to the blinking red question mark, but there is no way that I can see that I can use the phone without the battery. Sometimes the phone will boot to the LG screen, but mostly it will not. Even if it does, it will shut down after 3 mins or so.
Once I tried to hard reset it, and the phone just vibrated until i took the battery out. So I dont know whats going on. The phone has been running warm when playing Pokemon Go so maybe that's the culprit? Not like I was playing it all the time though.
Luckily I moved *most* of the new baby pictures over to the microSD. Ugh, I hope I can get the rest!
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@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
jjall said:
@downstat what a coincidence that i happen to have run into the exact same problems as you today. Phone turned off suddenly, wont turn off, took out and put back battery and now it goes into LG screen for a few, and it vibrates when i attempt safe mode. wth is this...
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@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
downstat said:
@jjall Very odd. Glad I am not the only one, though! I chatted with an AT&T service tech last night and he basically said he has no idea what is going on, but what he read about something similar indicated that the phone and all the files are most likely corrupted. Luckily I moved most of the photos over to the extra microsd, I am going to an AT&T service center to see if they can work any magic and retrieve any other files. Last night the tech started a warranty replacement and the new(ish) phone is on its way.
I did get it to boot to the white safe mode screen but was not ready to say erase all, just in case it erases the photos. I chose to restart the phone and nothing, just black. Every once in a while the phone will just vibrate for 30 seconds before shutting down while the screen is black. Other times I get the soft vibrate as though it is turning on, but nothing happens. Some times I get the LG screen, but then that just turns off. No rhyme or reason except that I at least get some response after the phone and battery have been apart for a while.
I'll update when I get back.
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Click to collapse
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
jjall said:
Yeah. I get the same thing. I'm taking it to att today to see if anything can be done. My only problem is that I dropped the phone a few months ago, the only time i've dropped it, and lens came off without me noticing. I'm pretty sure that voids the warranty. Either way, i'll see if i can pay for an upgrade or something. Good luck to you.
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My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
downstat said:
My guys said they could not do anything, but as I was playing with the phone, it magically came to life! I was in the process of moving all the photos to the microsd, then it froze, crashed, then wouldn't turn on. So it's possible! They mentioned taking it to a cell-phone tech place to see if they could do anything as they have better tools to help fix things. Dunno what that would do to the warranty. The tech guys did say they dont carry any spare parts or batteries for the V10 because it never has a problem. I told them that there is a rash going around and they might see it soon.
I did notice that the colder i kept the phone, the more of a chance that it would *at least* turn on, before crashing. So at least there is hope...somewhere. Hoping a new battery will help maybe, even though it seems to be a hardware issue.
How's your luck @jjall?
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Actually, i just got home and I decided to try out to see if it worked. I got the 0% battery sign. Plugged it in and it actually seems to be charging! So i'm hopeful. I also noticed that my phone has been getting hot lately. And that my battery life was crap. But that's just LG. I talked to an ATT customer service rep. and they told me that I could have the camera lens replaced so that my phone would be covered for an exchange. Even if it turns on, i'm going to exchange it just as soon as save all my files. Hopefully they'll take it now that it's working....
EDIT
it decided to turn on while it was charging. Froze on booting screen. It was HOT. Like I almost dropped it.
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
Hello!
So the same thing happened to me. I was not playing any games on my phone. I had JUST clocked out of work using an application on my phone and sent a text. It has turned off on its own and didn't want to even turn back on. I removed the battery and set it back in.. it turned on to the LG screen and stayed until it blacked out again shortly after.
Same issue with TMO LG V-10 here. Was using phone and it went black and shut down. Now in a loop with the LG boot screen. It tried a few times then just goes black.
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
At time yes. Not so much when it did quit. However, I left it sit on a fan and chilled it, and one time when I was able to get to the wipe screen, before it quit again, it got very hot in the afformentioned area.
Less than a year old. Getting a warranty replacement, but still disappointed as I think having the replaceable battery and abiltiy to put a large Micro SD card in it, along with the finish, camera, and Audio make the V10 one of the nicest phones out there.
downstat said:
Well I just got my replacement and the new battery didn't do anything to help the broken phone. Guess I am going to lose some important pictures. I have a few days to keep on trying before I have to send it back to AT&T. Interesting this is happening to a few people all around the same time.
@Buzzbee21 did you notice your phone running hot at all before the shut down? Mine was running hot a lot, so maybe the heat protection is the problem.
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this may sound weird but the same thing happen to me.... put the phone in the freezer for a while then boot it up but be prepared to get your pics, music, etc off of it quick... mine works fine until it warms up to room temp, then back in the freezer it goes to do it again... did it like 4 times today and saved over 1600 pics, bunch of videos and music. (saved them to a mircoSD card)
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
Slight Update
SoIDecidedTo said:
Wow. This happened to me last night, and I thought it was the weirdest thing. I wasn't even using my phone. It was sitting on my dinner table, and I noticed the screen on with the LG logo. I went over and picked it up. It stayed on the logo a few minutes, so I took the battery out. Then I turned it on, nothing but LG screen. I kept messing with it with a combination of Power/volume down and finally got it to come on to my home screen. It worked for about five minutes before being wonky again. I took the batter out all night. I'm hoping that I can get it to come on again today (I've tried 10 times and not been able to) so that I can make sure the developer options is checked, then I can hook it to the computer and mess around with it.
Thanks for this thread. It seems most of us just started having this issue in August. I'm planning on getting the V20 next month, but I need this one to last until then. haha Please keep us updated if anyone figures anything out and I will do the same.
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Click to collapse
SO, not saying this will help anything but, after messing around with the phone for several hours I've learned this:
If you take the battery out, then plug it into your laptop, then turn it on: a battery icon will pop up with a ? on it.
From there, if you hold down the VOLUME down key, and insert the battery, it will take you into the quick boot menu automatically. Unfortunately I never set that up, and not it will not allow me to set it up. I assumed I could get to safe mode from there. This is the first time I've seen where I would have to "set up" the quick boot menu. This is my first LG phone though. I usually use HTC, or MOTO.
Now, the more interesting thing is, begin as I did last time.
Phone off, battery out, plug into computer, power on. Then hold the UP volume key as you insert the battery and it will take you to your "Tethering" option. So for most of you that have this problem, maybe you will be able to get the data to back it up. Unfortunately for me, it tells me I have to do a Firmware update first, and to not unplug the USB connection until it is complete. If your firmware is up to date, maybe it will allow you to do back up (I thought my firmware was up to date, but guess not).
I hope this helps someone, and I do hope that someone can build on what I've done so far so we can figure out how to at least get our data off the phone.
downstat said:
Hmm, I was going to say "CONGRATS!" but sorry. Did the battery get hot or did the phone itself get hot? Feels like mine is getting hot at or near where the led flash is. Gonna let it stay in this LG welcome screen for a bit and find out. I'm wondering if a new battery would help, but I have to wait until the 19th though before my replacement shows up.
Also, were you playing Pokemon go before? Wondering if that is what started this all.
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The phone got hot. It was getting hot starting from around the power buttons. And it sometimes got hot before i downloaded pokemon go. Not as often, but it happened from time to time. I think it might be because i'm no longer using the original power usb cable.... idk. Just waiting for a replacement.
Can you say the first 3 digits of the serial number of the device to boot loop problem?