[Q] AT&T Samsung Galaxy Express Battery/Texting issues - Android Q&A, Help & Troubleshooting

Hello all!
I recently purchased a Samsung Galaxy Express for my mother-in-law and there are already a few issues. I have an sgh-i777 GS2 and my wife has the GS3, so I am no stranger to Samsung or android. Here is what is happening with the Express:
When fully charged and not using the phone at all (being on standby) the battery life is MAYBE 9 hours until down to 5% and then the phone shuts off. She is using GoLauncherEX and GoSMS, but everything else is stock that came on the phone. It is NOT rooted and I have never "played" with it. The phone is about 5 days old to her and I cannot understand why the battery life is so short. My GS2 with the same apps running a live background, GPS, and 4G while using Pandora and the internet roughly 5-6 hours a day has a battery life of about 14 hours. The only difference that I can see really is that her CPU is clocked at 1.5Ghz, but it also has a 2000 mAh battery, and mine only has a 1350. This all made me think the battery may have been a lemon from the factory, at least until the next issue occurred.
Earlier today, we discovered that she was not receiving text messages AT ALL, but can send them all day. If anyone has any input, it would be greatly appreciated. I could not find a forum for this particular phone because it is so new I guess, so that is my reason for posting here. Thanks in advance!

Related

Replacement Battery Question

Searched to see if this was already asked but didn't it.
Are the batteries in the Vibrant, Fascinate and Captivate identical. I need to get a spare battery today (if possible) and although the specs indicate it is the same exxact battery, I figure I'd better check with more knowledgable people.
Still trying to work out how to get a full day (8 hours) out of a charge (my only major complaint about the Vibrant - it is a great phone).
Thanks!
njblackberry said:
Searched to see if this was already asked but didn't it.
Are the batteries in the Vibrant, Fascinate and Captivate identical. I need to get a spare battery today (if possible) and although the specs indicate it is the same exxact battery, I figure I'd better check with more knowledgable people.
Still trying to work out how to get a full day (8 hours) out of a charge (my only major complaint about the Vibrant - it is a great phone).
Thanks!
Click to expand...
Click to collapse
I know they are between the fascinate and the vibrant. My wife has a fascinate and we switch batteries all the time when mine is low.
Unfortunately I can't seem to find one at any retail stores. Tried a compnay owned AT&T and T-Mobile store (they had next to nothing as far as accessories) and Best Buy and Radio Shack.. Nada.. Guess I have to wait for the one I ordered from Amazon.. Really need one for Monday. Oh well.
Maybe I can conserve battery life by not using it :-(
njblackberry said:
...
Still trying to work out how to get a full day (8 hours) out of a charge (my only major complaint about the Vibrant - it is a great phone).
Thanks!
Click to expand...
Click to collapse
This may be a bit extreme, but I've had much better battery life after switching to this custom ROM...
http://forum.xda-developers.com/showthread.php?t=782027
There are other tips as well, such as having your email check every 30 minutes instead of using "push" email, etc.
This is my first Android phone and I'm not comfortable (yet) with updating the ROM.
Without push e-mail, I may as well go back to my BlackBerry. I am already giving up Office Communicator and I can't give up push e-mail.
Unfortunately this reminds me of the early days of the iPhoney; battery life was dreadful there. Difference is, I like the Vibrant. And it has a replaceable battery.
Downloaded and installed JuiceDefender and purchased UltimateJuice. See how they work. Seems like a lot of work (between that and shutting off WiFi and BT and then remembering to turn them on). So it goes.
So far, battery life has been a disappointment.
IDtheTarget said:
This may be a bit extreme, but I've had much better battery life after switching to this custom ROM...
http://forum.xda-developers.com/showthread.php?t=782027
There are other tips as well, such as having your email check every 30 minutes instead of using "push" email, etc.
Click to expand...
Click to collapse
I've always read that push was significantly BETTER for your battery than checking email at a fixed interval.
This is now depressing... Battery was 100% charged; 90 minutes later it is 70% charged. No phone calls. Very few e-mails (and I get a ton during the week). Two text messages. 10 minutes of web browsing...
So now I am uninstalling apps that I wanted like FaceBook and Twitter to see if I can find the major drain. And I won't be able to so I'll have to go back to my old phone. Very depressing. I checked with someone else in my group. Same thing.
How do people who need push e-mail and IM deal with this? I am 100% positive it will get better in the future, but I can't wait
Check ebay. I got two batteries and a battery charger for around fifteen bucks. Works great....also try calibrating your battery meter by letting the phone completely drain then completely charge it. Doing that a few times every now and then defin helps my battery meter
Sent from my SGH-T959 using XDA App
I ordered a spare battery but it won't be here by Monday. I won't be anywhere near a power outlet Monday and can't have this thing die at 11AM...
Extended battery
I bought an extended battery from mugenbattery.com. It's for the Galaxy S i9000, but since both that phone and the Vibrant are practically identical inside and out, it fit perfectly. After unplugging my phone for about 8 hours, after light use (bluetooth on for about 30 mins and a few email checks), my battery was down to about 92%. With the stock battery it was down to the upper 70's. Also all the gel cases and leather cases for the i9000 will fit the vibrant (i have one of each). Mind you, the phone with the extended battery will feel heavier and will be about twice as thick, but I don't care. I got juice now for pandora and angry birds all day baby

Am I the only one impressed by the SGS2's battery life?

After reading through so many threads about owners having issues with the battery life, I thought I'd start a happy thread!
I've had my SGS2 for almost two weeks now and I've always been happy with the battery life because it seemed to last a while.
I'm not up to the stage where i can just leave the phone alone (because I always want to play with it!), but I did an experiment 3 nights in a row to see how much power the phone drains in standby mode.
Each night, I'd charge my phone up to 100% and take it off the charger and then wake up to see how much power is remaining.
I left all the settings as-is and DID NOT turn anything off (eg 3G, etc).
The first night, I didnt touch my phone from 11pm and woke up at 7am to see that there was 97% battery left.
The second night, I left the phone alone at 11:30pm and woke up at 8am with 96%.
The third night, I slept at midnight and woke up at 8am to have 97% left.
If I average it out, it means that the phone on standby drains a lot less than 1% per hour. At that rate, the bettary seems like it can go with minimal use for at least two or three days. But it's something that I haven't been able to test just yet because I'm constantly surfing the net, testing out apps, etc during the day.
Admittedly, I don't have all that much installed on the phone that could possibly drain battery:
Friend Caster
Kakao
Whatsapp
Crazy Colours Live Wallpaper
Seekdroid
Official EBay
Battery Solo Widget
"Standard" clock
"Applications Running" widget
(I've got more applications, but the ones listed above are the ones that might have some sort of network connection and/or widgets that may need to update during the night).
I'm also using stock Vodafone Australia firmware in Melbourne city (in Australia):
Baseband: I900TDUKF4
Kernel Version: 2.6.35.7-I9100TDUKF4-CL331615
Build Number: GINGERBREAD.DUKF4
Does anyone else get battery life like this?
I'm not sure how big a role the network plays in these stats because I'm based in the centre of a major city.
As much as I hate the Vodafone bloatware, I've been reluctant to flash other firmwares like I did on my previous HTC Aria/HTCHD2/HTCDiamond because this one works so well with the battery.
3% battery over night ?. I get under 10%, with all off what can be off, with no funky widgets, no data, no wifi, no nothing. Still phone wakes up in the night for unkown reason and 80% of battery is taken by mysterious Android OS process.
I had Optus bloatware and I kept it for a week or two. I wasn't unhappy with the battery life but wanted to customise it and get root.
After flashing Lite'ning it was obvious how much less battery drain there was. I have since moved to Cognition and I am very happy with how it's going. I charge nightly, but I've never had the battery drop below 50%, and I do use the phone quite a lot. I wouldn't say I'm a heavy user (it's all so subjective) but I would have to be at least medium if not more.
I also love the Black Theme by Nitrozk and Pele, which is why I moved from Lite'ning to Cognition to begin with.
Dr.Sid said:
3% battery over night ?. I get under 10%, with all off what can be off, with no funky widgets, no data, no wifi, no nothing. Still phone wakes up in the night for unkown reason and 80% of battery is taken by mysterious Android OS process.
Click to expand...
Click to collapse
That is a problem with the 2.3.3 firmware mate. Best switch to 2.3.4 ASAP!
To answer your question, yes, I'm hugely impressed by the battery life.
Here's my latest and I'm still at 15%. I'm bone stock on KF3 with all the syncs set to every three hours and using Exchange push.
People blame everything (Wi-Fi Sharing, AOS) for their issues except what they do to their individual phone. Network signal strength plays a big role so does the individual router used for Wi-Fi access. But outside of that there's no other explanation other than individual configuration when identical phone's from the factory get such different results.
I don't participate in battery threads because they're pointless. Dozens of different people using the phone differently with different apps and settings on different carriers all talk in circles when there's no common basis for a legitimate discussion.
I'd call 3% overnight something impressive.
I'll try it out tonight.
I'm running 2.3.3 (No updates avaliable here in Brazil) and i'm not about to root it now. I'm getting a generic 7" tablet to mess around and learn how to do it properly.
So i'll be running minimalistic UI, Snowstorm, Battery Monitor Widget Pro on the desktop, with 2 screens.
HSPA+, bluetooth and wifi disabled.
Let's see how it turns out tomorow morning.
One thing i wanted was to flash in Samsung's oficial fw for Brazil, mine's a carrier customized one, and that's sort of pissing me off since i wanted to uninstall 75% of the garbage Claro has installed here.
jwonga said:
That is a problem with the 2.3.3 firmware mate. Best switch to 2.3.4 ASAP!
Click to expand...
Click to collapse
I'm using 2.3.3 at the moment and don't seem to have this problem at all?
BarryH_GEG said:
I don't participate in battery threads because they're pointless. Dozens of different people using the phone differently with different apps and settings on different carriers all talk in circles when there's no common basis for a legitimate discussion.
Click to expand...
Click to collapse
I agree with you BarryH... having put the great battery stats in the first post, I wouldn't expect anywhere near that sort of level had I been playing with the phone or I had a thousand apps that run constantly in the background.
Having said that, it seems that there are the people who do have legitimate problems and then there are the people who simply have unrealistic expections of the battery in such a powerful phone. Kinda like buying a big truck expecting it to run on the same amount of fuel as a little car.
Unrealbr said:
I'd call 3% overnight something impressive.
I'll try it out tonight.
I'm running 2.3.3 (No updates avaliable here in Brazil) and i'm not about to root it now. I'm getting a generic 7" tablet to mess around and learn how to do it properly.
Click to expand...
Click to collapse
Let me know how you go Unreal... I saw on a thread a couple of weeks ago (not sure exactly which one now because there's so many of these "bad battery" threads) that someone had said that their phone lasted more than three days with minimal use.. and noone believed him! lol
How strange, I was about to make a similar thread. I had just gotten 3 and a half days out of my battery earlier tonight, no connection to charger since friday night. Minimal use of course, few phone calls and general tinkering, but still impressed with the standby. It was at 1% battery left so time to charge her up again. I charged my phone till the 100% alert came up, then charged it for another 45 minutes as I heard it stops it dropping immediately to 95% as some others have experienced. I've experienced similar too.
So after unplugging it, I pressed the power button to turn the screen off and haven't touched the phone till just now, about 6 and a half hours later. I pressed the power button and battery widget shows me 98% on the battery. If i was to leave the phone completely in standby and not use it, at about 1% drain per 3 and a quarter hours, that's about 13 and a half days standby!
I'm on 2.3.3 btw.
2-3% overnight drain is along the lines of what I get with KE2 and KF3. Data off, 2G. I get about 20-30% of drain a day, 30 mins usage, 30 mins talk.
I get great battery life on mine, although I have not made a valid experiment using quatitative data
Hopefully, this will be the NEW TREND for all the Android Gingerbread dual core phones.
Check this out!
Neo3D said:
Hopefully, this will be the NEW TREND for all the Android Gingerbread dual core phones.
Check this out!
Click to expand...
Click to collapse
We have one guy who went five days supposedly. The majority of posts in that thread are just like ours, a combination of moaning and pleased. It all comes down to how the phone is used and what's loaded on it.
Sent from my GT-I9100 using XDA Premium App
Im very happy with battery life. Froze a couple of apps and I was good to go.
First phone I've had that didn't need to.be flashed on a daily basis.
I think anyone that's needs more than a day from a single charge needs a blackberry or a home to charge daily.
Sent from my GT-I9100 using XDA App
I have owned a lot of androids and my sgs2 has the best battery life.
I guess you think it's ok, probably because coming from another android phone, it is.
For me is a pain, every half day have to think about charging, my whole usage of this phone although brilliant, has been taken over by thoughts of how I'm going to next get it charged aposed to what I want to do with my phone.
Something I didn't expect was just how much this phone discharges whilst playing music with the screen off.
Sent from my GT-I9100 using Tapatalk
Im not impressed, it just met my expectation coming from an SGS1, but the first one impressed me so ergo Im also impressed on the SGS2
I have had this phone since pretty much near release date. I have been and still am very impressed,by the battery life.
I'm currently on KG1 2.3.4, but since before this past Saturday I was always on 2.3.3 (KE2). Even on 2.3.3 with the AOS bug I was still very happy with battery life.
Now with KG2 out, I'm sure ill be even way more impressed.
I love this phone, and I have been a religous iphone user previously too!
Sent from my GT-I9100 using XDA Premium App
On my phone with 3500mAh battery. With yellow arrows, the behaivour during night.
KG1: during 4 days ( no drain at all)
KG2: during one night
I must agree, this is my 3rd Android phone (out of a total of 37 phones since 1990) and it's by far the best battery of any smart phone.
My best battery usage is 3 days 13 hours with 25% battery left. That was with wifi on all the time, over an hour of screen time (I was working at home, so no need to play with the phone) and over an hour of phone calls. I'm sure it would have reached 5 days. BTW, I'm running 5 pages of widgets, firefiles wallpaper and GMail is updating all the time.
During the 3 days time I switched off 3G as this is the biggest battery drainer I have seen. I live in a 40 floor tower which is made of thick concrete and the 3G signal in my home office is terrible, the phone is constantly hunting for 3G. When I'm at home, I don't need 3G as I'm using Wifi.

New android user here!

I just purchased my first android phone the galaxy s2 from att. I came from a JB 3gs and all I can say is that it is night and day! I love the UI of the the phone!
I have a few questions and I noticed my display eats up 50% of my battery usage, what would be my best way to improve battery life? The catch is can I still use the samsung interface or what ever you call it? I do like it. If I need to use like the CM7, does it have the voice talk feature, helpful when I'm driving. Will rooting/flashing roms my phone void the warranty?
thanks all
Turn the display brightness down or put on auto brightness to save bat. Also when npt using wifi or gps turn them off. Cm7 is great ita what im running . No touchwiz just pure android. And you can always flash back to a atock unrooted rom with odin if u need to reaturn your phone. And the more syncing you have going on the more bat it eats so if u dont use email or calenders turn off the syncing for them
The touchwiz is giving me the voice commands? How do I kill the active services? they seem to turn on automatically after they stop. I turned off the email and cal sync. I wonder if the HTC sense weather clock is killing my battery?
Many Widgets cause battery drain. There is a thread created by entropy512 with known battery drainers, here:
http://forum.xda-developers.com/showthread.php?t=1308030
I tried CM7, MIUI, S8, UnNamed and now Cognition 777 (just for the last 12 hours). I haven't seen dramatic differences in battery life between any of them. Its about how you use the phone.
Sent from my Galaxy S II (i777)
Battery
Welcome, I'm also new to android from iphone 4. nice thing about the galaxy S2 is that you can change the battery very easily. I just bought a replacement Samsung battery for $15 or $20 with an external charger and just keep it in my wallet so I have the peace of mind. To tell you the truth I've only used it a couple of times. Once you get used to turning off some of the things you don't need the battery lasts much longer than my iPhone. Enjoy
quarlow said:
Many Widgets cause battery drain. There is a thread created by entropy512 with known battery drainers, here:
http://forum.xda-developers.com/showthread.php?t=1308030
I tried CM7, MIUI, S8, UnNamed and now Cognition 777 (just for the last 12 hours). I haven't seen dramatic differences in battery life between any of them. Its about how you use the phone.
Sent from my Galaxy S II (i777)
Click to expand...
Click to collapse
+1
I find that battery life depends more on how you set up your apps/accounts/etc than on which ROM you use. As long as there isn't a glaring bug in a ROM and I don't download any buggy apps from the market that hold wake locks, I can set my phone up to get great battery life on any of them. I could also be less intelligent about how I set up my phone and get poor battery life on any ROM out there.
I'm gonna need to catch up on all the android lingo. I got about 12 hours on my use today and had 10% bat life. Is that a good start?
Is it better to charge it on a usb/computer or wall charge? I notice it get hot with the wall charge.
It shouldn't get hot while charging unless you are putting it through some heavy use at the same time. Wall charger should charge it faster.
Sent from my Galaxy S II (i777)
kipliq said:
I'm gonna need to catch up on all the android lingo. I got about 12 hours on my use today and had 10% bat life. Is that a good start?
Click to expand...
Click to collapse
Not a good start unless you had 5 or 6 hours of screen on time.
I was fooling around with the thing all day and watched 30 min of netflix and played from games during my break and lunch. Will keeping the screen brightness at 70% drain the battery quickly?
I came from the Atrix 2 and noticed that this device burns through the battery a ton quicker. I do not play any games on it so I was considering dropping the speed down a tad. However by around 5 in the afternoon I was around 56% battery left. That was random turn ons, texting, facebooking, etc. Nothing too awful heavy.

i9100 sudden battery drain

Hello there. I have a Galaxy S2 i9100 for almost 2 years now, and it's been working properly since until yesterday.
As I just bought a Galaxy S4, I am now using the i9100 with a voice-only SIM card (from work), so data connection is disabled (I have Juice Defender managing its wi-fi, since I only use it at home at night). During the day, every connection stays disconnected, with the phone only being used for some work calls. That way, the phone generally ends the day with over 70% battery.
But yesterday, all of a sudden, in the beginning of the evening it "cried" about having 15% battery. I found it quite weird, as I had barely used the phone the whole day long. Barely an hour after, when I got home, it had only 1% when I went to plug it on the charger.
It spent the night charging, and now this morning, after barely 1h20 on the battery without any real usage the phone was already at 89%, while the S4 was still at 99%.
I took some screenshots of the Android built-in battery usage page (which I forgot to look at yesterday), and I see compared to the S4, Android System is draining quite a lot (24% on the i9100 x 2% on the i9505). The same happens to Android OS (25% on the i9100 x 13% on the i9505). On the other hand, the standby is smaller on the i9100 (9% x 25% on the i9505).
I did absolutely nothing different with the phone yesterday. In fact, as it's Sunday and I do not receive phone calls on Sundays, I barely used it the whole day long, so I cannot understand why all of a sudden it began draining battery like this.
Any help on narrowing down the possibilities would be welcome.
Thanks!!!
If you're using the original battery that came with the phone/one you bought around that time, I'd be buying a new one.
Indeed I am using the original battery (although I have a replacement one, which I'll test tomorrow).
And even though you might be right on acquiring a new one, it doesn't explain why all of a sudden it had such a huge drop on performance from one day to the other (and not something that happened day after day).

Really poor battery life - Is this normal or do I have a fake phone?

I just bought a new Samsung Galaxy Alpha. I've only been using it for a few hours and already I'm dissappointed at how poor the battery life is. I fully charged the phone to 100% and brought it to the AT&T store to get a new sim card. The same clerk and I probably had the phone on (i.e., using the screen) for 10-15 minutes tops. The battery dropped from 100% to 94%...that's in a matter of only 10 minutes of very light usage (just setting up basic settings and voicemail). I literally watched the percentage drop in front of me about every minute.
Currently, the phone is on and I've only been using it to send a few texts (not emails or web surfing) over a period of about a 2 hours; and, now it's down to 88%. That seems really pathetic to me...a 12% drop in battery from setting up my google account, voicemail, and sending a few texts! I recently had an iPhone 5 and galaxy S5 and note 3 and I don't recall their batteries being anywhere near as bad as this.
Is this normal? I just set the phone up; Are there things on that might be killing my battery like this?
Or...do I have fake phone. I called Samsung and they said the phone is legit and even covered by their warranty, but this battery has me worried about the legitimacy of the phone or the battery at least.
First couple hours of the phone need to sync a boat load of stuff from your Google account. I don't see your battery usage anything out of ordinary. Never judge the battery life in the first week of the ownership. It has a quite small battery in order achieve the thin profile compared to other phones. But the battery is fine lasting a work day. There are also choices of two different types extended batteries.
A few tips.
Turn sync OFF click it on when you need it.
Turn Location OFF.
On screen brightness in the pull down menu
turn Auto ON indoors it will tone down screen brightness if you can live with low brightness it will help Battery Life.
Also use the Recent Apps menu to see what is still running or check the Battery Stats and see if some silly APP is running wayyyy longer than it needs to and stop it.
skirush said:
I just bought a new Samsung Galaxy Alpha. I've only been using it for a few hours and already I'm dissappointed at how poor the battery life is. I fully charged the phone to 100% and brought it to the AT&T store to get a new sim card. The same clerk and I probably had the phone on (i.e., using the screen) for 10-15 minutes tops. The battery dropped from 100% to 94%...that's in a matter of only 10 minutes of very light usage (just setting up basic settings and voicemail). I literally watched the percentage drop in front of me about every minute.
Currently, the phone is on and I've only been using it to send a few texts (not emails or web surfing) over a period of about a 2 hours; and, now it's down to 88%. That seems really pathetic to me...a 12% drop in battery from setting up my google account, voicemail, and sending a few texts! I recently had an iPhone 5 and galaxy S5 and note 3 and I don't recall their batteries being anywhere near as bad as this.
Is this normal? I just set the phone up; Are there things on that might be killing my battery like this?
Or...do I have fake phone. I called Samsung and they said the phone is legit and even covered by their warranty, but this battery has me worried about the legitimacy of the phone or the battery at least.
Click to expand...
Click to collapse
its normal for your alpha. its battery life is ****! i have used it myself and it didnt even last a day. by early afternoon i had to either connect it to charger or put in a new battery which had to be charged before. its so frustrating. i got the extra battery with the box, should have known then there is some problem. i was so frustrated i had to sell it out in a month.
my advise would be to get rid of this ****ty battery phone. its good phone over all, only gripe is battery.
i know people telling you should turn off this, turn off that, but why would you turn off any thing when the purpose is to give you ease, not become a headache. i got Note 4 now and its better.
i would suggest you to sell it out or return it, if you can, and get something better. may be S5 or even Note 4.
just my advise!
Hes right. Its a **** phone get rid of it or be ready to charger it twice-thrice daily

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