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So, Thursday started a terrible issue with my 3VO. My 3G speeds have been maxing at 40kbs. On Saturday, I couldn't get over 9kps. I've called Sprint and they had me reset all of the settings, but it didn't help. I purchased an app that looks at apps internet usage and can't find an app that is maxing anything out. I'm not having any issues with Wifi. There isn't any 4G in my area to test.
Is anyone else having this issue? If so, are there any fixes?
Thank you in advance for any help.
LD
What rom are you on?
Did you ask Sprint how their network is there? Tech guy I talked to gave me the info on this area, retention canceled my contract. No ETF for me get to keep the phones.
Yes I too have this issue. Best suggestion is to keep calling Sprint and get everyone you know having similar issues to call in as well so they do something about it.
The infrastructure has become heavily saturated in the past 6 months. A lot of people are having similar issues with this across the country. I get 10-20 kbps, and Sprint told me that's acceptable and nothing is guaranteed, which is true, but they should still maintain some level of service if they expect us to pay hundreds per month.
My 3G is unusable. If I am not on 4G or WiFi I pretty much can't use the internet. Sucks -_-
Did you temp root prior to running the full root program? If so did you delete all of the temp root stuff before full root?
I had the same issue. I believe it had something to do with the root process. If 3g is unusable you should be able to get a warranty replacement from Sprint. That's what I ended up having to do...
I don't know what to say because its the exact opposite for me which is weird because with my OG EVO I would have terrible speeds but with my 3D I seem to top 1Mbps every speed test.
Sent from my Shooter.
My 3g speeds have been horrible too. I get like 20-50kps downtown by my work when I used to get like 300-600. But, by my house I get 300-600 because I'm close to a tower.
I really feel like it started after I rooted, and I never did the temp root.
dustinmatthews87 said:
What rom are you on?
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Click to collapse
I haven't rooted the phone, so I am stock.
vinterchaos said:
Did you ask Sprint how their network is there? Tech guy I talked to gave me the info on this area, retention canceled my contract. No ETF for me get to keep the phones.
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Click to collapse
Yes. The guy I spoke with checked it out. He said that there were several outages last week, but all of them should be fixed.
ReinMaker said:
Yes I too have this issue. Best suggestion is to keep calling Sprint and get everyone you know having similar issues to call in as well so they do something about it.
The infrastructure has become heavily saturated in the past 6 months. A lot of people are having similar issues with this across the country. I get 10-20 kbps, and Sprint told me that's acceptable and nothing is guaranteed, which is true, but they should still maintain some level of service if they expect us to pay hundreds per month.
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Click to collapse
They gave me a ticket to return the phone to the store, but warned me that the store may replace it with a refurb.
As for your issue, this guy told me that the poor speed was unacceptable and they would do their best to get it fixed. He also put in tickets to have the network examined. I wouldn't take that from them, so you shouldn't either. I've been with Sprint for 7 years and have had my ups-and-downs. Yet, they have been really good lately. Hell, if you want, I will even call them with you. That is just not right!
fmedina2 said:
My 3G is unusable. If I am not on 4G or WiFi I pretty much can't use the internet. Sucks -_-
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I am glad that I am not alone, but this isn't good that we are all having this issue.
GadgetMonger said:
Did you temp root prior to running the full root program? If so did you delete all of the temp root stuff before full root?
I had the same issue. I believe it had something to do with the root process. If 3g is unusable you should be able to get a warranty replacement from Sprint. That's what I ended up having to do...
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I haven't rooted because I have been having so many issues with the phone. Once I get it replaced with a good one -- is there a good one? -- then I will root. I've been looking at some of the benchmark scores from some of these ROMs being in the 4000+ range and am drooling. MAJOR DROOLING!
DoctorComrade said:
I don't know what to say because its the exact opposite for me which is weird because with my OG EVO I would have terrible speeds but with my 3D I seem to top 1Mbps every speed test.
Sent from my Shooter.
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Thank you. Glad to hear that some people are having positive upgrades with the EVO3D over the EVO4G.
MILTOWN said:
My 3g speeds have been horrible too. I get like 20-50kps downtown by my work when I used to get like 300-600. But, by my house I get 300-600 because I'm close to a tower.
I really feel like it started after I rooted, and I never did the temp root.
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Click to collapse
Well, let's keep this thread going and see if we can get some of these issues figured out. Hopefully, we will be able to figure them out.
Oh, one of my biggest issues with the phone is that I sound like I am talking through a tin can to the caller on the other side. Is anyone else having this issue?
LordDavon said:
They gave me a ticket to return the phone to the store, but warned me that the store may replace it with a refurb.
As for your issue, this guy told me that the poor speed was unacceptable and they would do their best to get it fixed. He also put in tickets to have the network examined. I wouldn't take that from them, so you shouldn't either. I've been with Sprint for 7 years and have had my ups-and-downs. Yet, they have been really good lately. Hell, if you want, I will even call them with you. That is just not right!
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I tried to get tickets put in but they kept telling me that the previous ticket is closed (when I had no service, no calls, text and 3g). I tried pleading with several supervisors and the "upper escalation supervisor" said "sorry, speeds are not guaranteed".
I told the guy that at that speed, even if I used it 24/7 for a month straight, I won't hit 2 GB, so why do they advertise unlimited 3G, and he was like "well I'll look into it". I got no response. I've been on the phone with them for the past 3 days, and they just keep telling me, "we're working on it". One person says there are no outages, another says there is. I ask for supervisors, and they just magically "cut off" and I'm not even rude with them. I don't like getting loud and rude over the phone (I have to use an iPhone to call them because how bad service is around here to begin with)
ReinMaker said:
I tried to get tickets put in but they kept telling me that the previous ticket is closed (when I had no service, no calls, text and 3g). I tried pleading with several supervisors and the "upper escalation supervisor" said "sorry, speeds are not guaranteed".
I told the guy that at that speed, even if I used it 24/7 for a month straight, I won't hit 2 GB, so why do they advertise unlimited 3G, and he was like "well I'll look into it". I got no response. I've been on the phone with them for the past 3 days, and they just keep telling me, "we're working on it". One person says there are no outages, another says there is. I ask for supervisors, and they just magically "cut off" and I'm not even rude with them. I don't like getting loud and rude over the phone (I have to use an iPhone to call them because how bad service is around here to begin with)
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You're not going to get anywhere over the phone. Go in to a Sprint store and talk to someone face to face. The guy I talked to had the OG EVO. I had him set the phones side by side and load the same video from youtube. His og loaded right up while my 3d wouldn't load at all. Also did the same thing downloading an app from the market. OG blew 3D away. I pointed out mine had a dual core processor and he couldn't deny there was a problem with the 3D.... Warranty replacement baby. When it came in we tried the same test and my new 3D loaded up before his og... Not by much, but the difference was obvious.
Well, while I was posting earlier, I was on the phone with Sprint. I was just trying to get an update on the ticket they put into the network people. The CSR kept telling me that he couldn't find a ticket from earlier and that he would put on in. I hung up shortly after.
About an hour later, my data rates went from 10kbs to 800kbs down. So, I am thinking that there was something wrong on the Sprint side of things. Now, I am going to wait a few days and see if they stay where they are. If they stay, and there is a fix for the call quality issue, I am rooting it.
This also means that your issue could be on their side also. I agree with the above poster too. Get into the store and talk to them. You shouldn't give in to what they're telling you either. You pay an additional $10 for premium 3G and 4G. Not for 1x speeds.
GadgetMonger said:
You're not going to get anywhere over the phone. Go in to a Sprint store and talk to someone face to face. The guy I talked to had the OG EVO. I had him set the phones side by side and load the same video from youtube. His og loaded right up while my 3d wouldn't load at all. Also did the same thing downloading an app from the market. OG blew 3D away. I pointed out mine had a dual core processor and he couldn't deny there was a problem with the 3D.... Warranty replacement baby. When it came in we tried the same test and my new 3D loaded up before his og... Not by much, but the difference was obvious.
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Well the problem with mine is with all 5 lines, which are the: LG Optimus, EVO 3D, two EVO 4Gs and an EVO Shift. All have the same issues. I too had the EVO4G when the issues started 2 months ago. I brought it into the store back then, and they just kept replacing it. I got I think 3 replacements. I finally gave in an bought the EVO 3D instead. Same issue. It seems for me at least, its the just the general coverage area, and not because of the phone. The only thing this phone does more is drop calls and aside from the network issues, has to do with the placement of the antenna.
Other than that, the 3G speeds are the same on all 5 phones. 10-20, and maybe 50-70 (kbps, not kb, like 56kbps dialup) past midnight.
EDIT: BTW this occurs with everyone's phone around my area, but they're too lazy to call in. Only one of my friends (who is in the zip code over) is also calling in and getting nowhere as well.
UPDATE: So I got through to a supervisor in retentions, he finally said they can't do anything about it. His first offer was a $10 credit, and I'm like seriously? We argued back and forth and after 2 hours he says "Ok fine, your contract ends today for line XXXX and we will waive your ETF, please return your phone to where you purchased it".
So I ask him what about the other lines and he says no only this line. At that point I just gave up because I don't think he got the point that all phones are experiencing the same thing. I mean I'm not gonna switch with just one line and keep the other 4 on Sprint, especially if they all suffer the same dial up speeds. That will be a ****load of money. Then I got another speech about how service is not guaranteed and a bunch of BS, and I told him "Alright good night" and hung up.
Anybody got a current number to the Executive Department? Last number I found rerouted me to retentions. I don't think they'll be fixing anything anytime soon. He even admit two towers are down in my area and then later said it's probably my phones. If they let all of us out, I'm gone.
Sorry for the threadjack OP.
Hey guys, long time xda/android user here, and I am currently still on my folks family plan with at&t with a captivate (rooted/rom of course). I was thinking of branching off and going with a carrier that still offers unlimited data, or bumping up to 2 gigs with att ($25). I want to watch movies, play pandora, all that, without having to get on wifi, and without worry of going over my limit. What do you guys think? Are you able to watch netflix on 3g without a lot of buffering with sprint? How are your own 4g/3g speeds? How do you like sprint in general? I am in texas and will be around midland, dallas, and houston. I ask in this forum because I am interested in the photon, and the data heavy people are definitely in here.
clocke said:
Hey guys, long time xda/android user here, and I am currently still on my folks family plan with at&t with a captivate (rooted/rom of course). I was thinking of branching off and going with a carrier that still offers unlimited data, or bumping up to 2 gigs with att ($25). I want to watch movies, play pandora, all that, without having to get on wifi, and without worry of going over my limit. What do you guys think? Are you able to watch netflix on 3g without a lot of buffering with sprint? How are your own 4g/3g speeds? How do you like sprint in general? I am in texas and will be around midland, dallas, and houston. I ask in this forum because I am interested in the photon, and the data heavy people are definitely in here.
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As long as you are in a good sprint service area you shouldn't have any issues. I would try sprint out by starting up a new contract and if you like it then port your number over from att.
Sent from my MB855 using Tapatalk
And does anyone know if I signed up for a contract, if I didn't like the service, could I terminate without a fee within a certain date?
I don't know about Texas, but I'm up in northeast Wisconsin, in a small town, and while there's no 4G until you hit Chicago, the 3G is surprisingly strong up here, as long as you don't get too rural.
As for the canceling with no fee, you have 30 days on Sprint. See www DAWT sprint DAWT com/landings/returns/
About the Photon, since you mentioned that you are rooted with your Captivate, I'd assume you'll be doing the same thing with the Photon. Rooting is easy enough, but unlocking the bootloader took me the better part of yesterday, and I've been doing this stuff (flashing ROMs and such) since the day I got my original Evo 4G, sometime in August of 2010.
Although the unlock proved difficult and time consuming, a good chunk of that time was waiting for all the requisite files to download over the Photon's 3G connection.
Other random thoughts: I really like the Photon, this thing absolutely flies. This implementation of MotoBlur isn't too bad, either, although I prefer AOSP-based Android any day of the week. (Here's hoping for CyanogenMod one day soon.) Oh, and the 3G radio in this thing is way better than the one in my old Evo 4G. I get much better data speeds, to the point where it's noticeable in everyday use.
I hope this helps, and welcome to Sprint! Unlimited data is awesome.
To me, the best part of Sprint is the Google Voice integration. Which, by the way, not only means advanced voicemail, but also dirt cheap international calls and really convenient texts. With Google Voice enabled, I can send a text with my number from virtually everywhere: web, Google Chrome widget (sooo useful), iPad, oh you name it, and then have history of the texts stored neatly on the web.
If you're worrying about coverage, know that the $69/mo (+ $10/mo) plan covers 450 roaming minutes with Verizon. Pretty much covers all sorts of emergency "NOOO SIGNALLL OMGGGG" situations.
wow, thanks guys for the replies. I think I will try Att's 2 gig plan for a month, then consider switching if I get close to the cap. Yeah, I'm hoping that unlocking the bootloader and such will become easier once more people jump on board to the dev scene, and people have more time to play with it. I watched a couple of video reviews that talked about the radio and consistently getting more bars than the evo in many areas, and the headset is pretty loud, both of which are more important to me than 3d. Didn't know about the roaming minutes, that is great information as well.
If anyone has anything else to share, please do, I'll keep you guys posted with what I do in the future, thanks!
Im in fort worth and switched from T-Mobile I am enjoying the unlimited data and yes I stream netflix on 3g at work all the time and it's a crappy area so sprint has surprised me big time.
Sent from my MB855 using xda premium
Peetahzee said:
If you're worrying about coverage, know that the $69/mo (+ $10/mo) plan covers 450 roaming minutes with Verizon.
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Click to collapse
Where is this number of minutes specified in the TOS ?
technically, as long as you stay under 50% of your total voice minutes while roaming, they wont complain much... And if you bounce off that barrier, they will usually call u first and tell u to knock it off..
My wife and I purposely used over 10gigs of roaming data each 2 months I a row and didn't even get talked to
YMMV
Sent phrom my Mo-Pho
daddymikey1975 said:
Where is this number of minutes specified in the TOS ?
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I never studied the ToS or anything, but the rep told me that they come from your Anytime Minutes.
Peetahzee said:
I never studied the ToS or anything, but the rep told me that they come from your Anytime Minutes.
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there is no finite number of minutes allocated to roaming before their panties get bunched up. The way the ToS reads (paraphrased) it's 'the majority of' or greater than 50% I believe..
if you use 3k minutes and 1k are roaming minutes, they aren't going to care.
My rezound is coming Monday-- my buddy ordered it for me since I'm on his fam plan. He did it all online and claimed there was no choice to keep my unlimited plan from my Droid Incredible. He signed me up the for the 4 gb plan.. Any chance of me getting back my unlimited by going into a store and chatting w/ a sales rep once I have the phone in my hands? Or any other workarounds??
Hag77 said:
My rezound is coming Monday-- my buddy ordered it for me since I'm on his fam plan. He did it all online and claimed there was no choice to keep my unlimited plan from my Droid Incredible. He signed me up the for the 4 gb plan.. Any chance of me getting back my unlimited by going into a store and chatting w/ a sales rep once I have the phone in my hands? Or any other workarounds??
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Yeah, you should be able to get the plan back in the store. Just go talk to someone to get it done.
Never should have been otherwise
Both verzion telesales and the stores will advise that you are automatically grandfathered. I am not sure how you managed to NOT be grandfathered, but you can call the 800 number too.
jdmba said:
Both verzion telesales and the stores will advise that you are automatically grandfathered. I am not sure how you managed to NOT be grandfathered, but you can call the 800 number too.
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It's the fact that he did it online. I know what he's talking about. There's not an option online for unlimited. You have to select one of the tiered options. If he goes in the store or calls, he'll be able to get back on the plan.
I was told that when you activate the phone you'll get the unlimited back - that's how mine worked
Interesting- thanks for the replies.. Sucks that I don't have access to the main account so I'm really hoping that the activation kicks it back in. Dunno really if I'll have any way to check except for to have my friend login to the account a day or so after activation?
Hag77 said:
Interesting- thanks for the replies.. Sucks that I don't have access to the main account so I'm really hoping that the activation kicks it back in. Dunno really if I'll have any way to check except for to have my friend login to the account a day or so after activation?
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Have your friend call your local Verizon store. I wouldn't think you would even need to call the customer service. The Verizon store should be able to do it for you.
WasabiWa83 said:
It's the fact that he did it online. I know what he's talking about. There's not an option online for unlimited. You have to select one of the tiered options. If he goes in the store or calls, he'll be able to get back on the plan.
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Click to collapse
I upgraded online (same situation - family plan with four lines, two with unlimited data) and I can confirm that you ARE offered to keep your unlimited plan. I was required to change my sms plan. I used Amazon Wireless to upgrade about two weeks ago.
I have also heard that you lose unlimited once you've elected another plan. Evidently you can't go back.
Sent from my ADR6425LVW using Tapatalk
Online has nothing to do with it.
I bought my Rezound online (gave my Wife my Charge) & I kept my unlimited data with no problem.
~John
Dang- I don't like the sound of that.. He swore it didn't give him that option when he ordered it.. From these latest replies it sounds like once he clicked 4gb I got "locked in" and/or "un-granfathered".. Guess I'll hope for the best when it gets here and I activate.
jmorton10 said:
Online has nothing to do with it.
I bought my Rezound online (gave my Wife my Charge) & I kept my unlimited data with no problem.
~John
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I can verify this too. In fact for me they didn't even give me an option of going to the tiered data plan. I just clicked on and thought it was awesome.
Damn.. you guys are killin me. wish i coulda seen what he was seeing on the screen when he was going through the order process. Hoping for the best on monday when I have it in my hands and maybe call cust service to see what they can do for me.. Looking at it in a glass-half-full state if mind, 4gb should be fine as I don't think I ever eclipsed that on my incredible. Then again- I didn't have 4g lte to play with..
Hag77 said:
Damn.. you guys are killin me. wish i coulda seen what he was seeing on the screen when he was going through the order process. Hoping for the best on monday when I have it in my hands and maybe call cust service to see what they can do for me.. Looking at it in a glass-half-full state if mind, 4gb should be fine as I don't think I ever eclipsed that on my incredible. Then again- I didn't have 4g to play with..
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Ur good man. I accidentally removed data from on of my lines (with unlimited data) and didn't realize what I did until later that day. I called to get it added back and yeah it took a couple hours to get it pushed through but I got my unlimited back.
You just have to have your buddy call and verify they kept your line unlimited. 4G is the business btw....you're gonna love it!
Thanks, I hope you're right.. The hardest part might be to actually get him to call.
Why do people keep thinking they'll lose unlimited, the talk was about people who cheated the system by calling and adding unlimited mobile hotspot and then going online and turning it off. We who have unlimited will not lose anything.
Sent from my ADR6425LVW using xda premium
The reason I think I'm losing it is cause he flat out told me he signed me up for 4gb cap and that there was no option for unlimited!
You can get it back at the store....but..
You can get it back at the store....but..You kinda have to raise a "stink". I specifically asked a sale person about it. I was told that he could get it back if I lost the "Unlimited" when I bought mine online. The online options tell you that "you are not compatible" If you have a grandfathered plan. When I got mine I just didn't check an option. My grandfathered plan came up at checkout. Good Luck.
I just asked the guy when I upgraded from my incredible to the Rezound if I still had unlimited data and he said yes, that's all I had to do.
Success! Struck out at VZW store they said they couldn't do it- then called cust service when I got home. Nice lady- she needed to call my friend to get account authorization (which was cool cause she didn't *have* to do that part). He approved, she approved and we're good. Thanks for all the stories/tips here in this thread. Don't know that I'll go over 4gb on reg basis but sure is nice not to have to think about it. Now that that's done- its time to have some mod fun.. time to hit the stickies in development...
Hag77 said:
Success! Struck out at VZW store they said they couldn't do it- then called cust service when I got home. Nice lady- she needed to call my friend to get account authorization (which was cool cause she didn't *have* to do that part). He approved, she approved and we're good. Thanks for all the stories/tips here in this thread. Don't know that I'll go over 4gb on reg basis but sure is nice not to have to think about it. Now that that's done- its time to have some mod fun.. time to hit the stickies in development...
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Awesome. Glad to hear it worked out for you! Now unlock that bad boy and have some REAL fun.
Just got off the phone with Sprint, and they said I won't be able to make a phone call, receive phone calls, or even text messages until October 14th because they are in the process of upgrading their towers to the new LTE network in the Fort Worth area. It's weird to own a phone that I can't use for the most basic features. GO Sprint GO.
P.S. Any recommendations on how to make a phone call or text over data so I can still make calls/text?
NoClemency said:
Just got off the phone with Sprint, and they said I won't be able to make a phone call, receive phone calls, or even text messages until October 14th because they are in the process of upgrading their towers to the new LTE network in the Fort Worth area. It's weird to own a phone that I can't use for the most basic features. GO Sprint GO.
P.S. Any recommendations on how to make a phone call or text over data so I can still make calls/text?
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Click to collapse
Seems to me you were fed a line. Call back and see if the answer changes. If it doesn't, your are entitled to a credit. No questions asked.
roids87 said:
Seems to me you were fed a line. Call back and see if the answer changes. If it doesn't, your are entitled to a credit. No questions asked.
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Click to collapse
Yeah, they gave me a $10 credit, if that ain't a joke.
NoClemency said:
Just got off the phone with Sprint, and they said I won't be able to make a phone call, receive phone calls, or even text messages until October 14th because they are in the process of upgrading their towers to the new LTE network in the Fort Worth area. It's weird to own a phone that I can't use for the most basic features. GO Sprint GO.
P.S. Any recommendations on how to make a phone call or text over data so I can still make calls/text?
Click to expand...
Click to collapse
Sounds fishy... It's hard to believe that a carrier would just deny services and continue to charge for them. I assume this would mean no service for anyone in the ft worth area since you're not the only one who uses those towers. I don't think Sprint would risk the class action lawsuit.
Sent from my EVO LTE
premo15 said:
Sounds fishy... It's hard to believe that a carrier would just deny services and continue to charge for them. I assume this would mean no service for anyone in the ft worth area since you're not the only one who uses those towers. I don't think Sprint would risk the class action lawsuit.
Sent from my EVO LTE
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No arguments there. I'll probably call back in a few days to see if they have anything better for me. Right now I'm sick and lost my voice, so I just don't want to deal with it. But once I get my voice back, I'll see if I can't get anything better out of them. Especially since I'm still paying for when I can't even use my phone which is kind of stupid.
NoClemency said:
No arguments there. I'll probably call back in a few days to see if they have anything better for me. Right now I'm sick and lost my voice, so I just don't want to deal with it. But once I get my voice back, I'll see if I can't get anything better out of them. Especially since I'm still paying for when I can't even use my phone which is kind of stupid.
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Click to collapse
Why would you call back in a few days? I would all over them about this if it were me and I wouldn't let up until I had a real explanation. Tell them to fix your **** or let you out of your contract (as not providing service to you while I assume you are in good standing and not violation the TOS on their part)
However, there are at least 3 sides to every situation what you say, what sprint says, and what really going on. Not calling you a liar it just seems like there is more to the story.
That's my 2 cents.
Sent from my EVO using xda premium
NoClemency said:
Just got off the phone with Sprint, and they said I won't be able to make a phone call, receive phone calls, or even text messages until October 14th because they are in the process of upgrading their towers to the new LTE network in the Fort Worth area. It's weird to own a phone that I can't use for the most basic features. GO Sprint GO.
P.S. Any recommendations on how to make a phone call or text over data so I can still make calls/text?
Click to expand...
Click to collapse
Sounds like a load of BS to me. I haven't had a problem with service around the area... I haven't actually been into "Fort Worth" in a few days, but I live pretty damn close. There is no way they could just shut off all services like that for almost two months. That rep must have been new or lied or something, because that doesn't even SOUND reasonable.
lol if they couldnt provide me service until Oct. 14th i would have just said i want to cancel without a fee immediately because i do business with my phone. and they can't really do squat because i pay for a service and they don't even let me do the most basic of functions.
OP needs to call back and get clarification. Only thing I have found:
https://www.sprint.net/maint_view.php
I might try to call again tonight once I get off of work. But again I'm not entirely sure what to say. Plus right now, I've lost my voice, so I can barely talk, as a result, I can't even show anger in my voice, so getting made isn't much of an option. I'm still not sure what I'm going to do yet.
I'm like on day 5 of this **** it reallllly sucks. I live in Irving an have been having everything except the "can't make calls". Sprint needs to give a free month or something better.
Sent from my EVO using Tapatalk 2
Same here. Today is day 5 for me as well. But according to Sprint, I still have a lot of days left in front of me since the tower won't be back on until October 14th.
sobaked2921 said:
I'm like on day 5 of this **** it reallllly sucks. I live in Irving an have been having everything except the "can't make calls". Sprint needs to give a free month or something better.
Sent from my EVO using Tapatalk 2
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Click to collapse
Send me a pm. I am in dfw, work for sprint and glad to take a look at what's going on.
Pm me your number and some random addresses where you are having issues
Sent from my EVO using xda app-developers app
sobaked2921 said:
I'm like on day 5 of this **** it reallllly sucks. I live in Irving an have been having everything except the "can't make calls". Sprint needs to give a free month or something better.
Sent from my EVO using Tapatalk 2
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Click to collapse
You should see if you can get an Airrave which makes your phone work over wifi... that really sucks tho. That only works at home tho...maybe they can send you a 2nd one for work.
5t
I just got off the phone with the a Sprint manager last night, who then connected me to her EVO specialist. She was also unable to solve the problem, so she told me that she will get the towers in the area looked at and try to determine what is going on in the area and give me a call back within 72 hours. That said, they said they were going to do this once before 5 days ago now, but I still haven't got a call back from then. However, one good thing that I got out of it all is that they are crediting my account for the past 6 days and how ever many days more it takes to get my phone back on the network. So at the very least, now I'm not paying for phone service that I'm not getting, so that makes me happy. I'm sure they will figure something soon with the towers if not maybe they can give me Airrave so I can at least make phone calls while I'm at home which would make things more liveable. I'll keep everyone posted on what they discover and what they decide to do.
In addition, my location is the TCU campus in Fort Worth. I live close by and go to school there. In both areas I get no cell service. But once I drive about 5 miles away I have no problems. Let me know if anyone else in the area is experience the problems on XDA. The sprint store nearby between Berry and Hulen St. said they have had a few customers coming the past few days with the same problem, but I was curious if anyone on here was also experiencing my pain.
NoClemency said:
I just got off the phone with the a Sprint manager last night, who then connected me to her EVO specialist. She was also unable to solve the problem, so she told me that she will get the towers in the area looked at and try to determine what is going on in the area and give me a call back within 72 hours. That said, they said they were going to do this once before 5 days ago now, but I still haven't got a call back from then. However, one good thing that I got out of it all is that they are crediting my account for the past 6 days and how ever many days more it takes to get my phone back on the network. So at the very least, now I'm not paying for phone service that I'm not getting, so that makes me happy. I'm sure they will figure something soon with the towers if not maybe they can give me Airrave so I can at least make phone calls while I'm at home which would make things more liveable. I'll keep everyone posted on what they discover and what they decide to do.
In addition, my location is the TCU campus in Fort Worth. I live close by and go to school there. In both areas I get no cell service. But once I drive about 5 miles away I have no problems. Let me know if anyone else in the area is experience the problems on XDA. The sprint store nearby between Berry and Hulen St. said they have had a few customers coming the past few days with the same problem, but I was curious if anyone on here was also experiencing my pain.
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Click to collapse
I will try and pull up that area today
Sent from my EVO using xda app-developers app
NoClemency said:
I just got off the phone with the a Sprint manager last night, who then connected me to her EVO specialist. She was also unable to solve the problem, so she told me that she will get the towers in the area looked at and try to determine what is going on in the area and give me a call back within 72 hours. That said, they said they were going to do this once before 5 days ago now, but I still haven't got a call back from then. However, one good thing that I got out of it all is that they are crediting my account for the past 6 days and how ever many days more it takes to get my phone back on the network. So at the very least, now I'm not paying for phone service that I'm not getting, so that makes me happy. I'm sure they will figure something soon with the towers if not maybe they can give me Airrave so I can at least make phone calls while I'm at home which would make things more liveable. I'll keep everyone posted on what they discover and what they decide to do.
In addition, my location is the TCU campus in Fort Worth. I live close by and go to school there. In both areas I get no cell service. But once I drive about 5 miles away I have no problems. Let me know if anyone else in the area is experience the problems on XDA. The sprint store nearby between Berry and Hulen St. said they have had a few customers coming the past few days with the same problem, but I was curious if anyone on here was also experiencing my pain.
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No problems here in the Arlington/Mansfield/Kennedale area so far... I guess if that changes I will be reporting on here and raising hell with Sprint as well.
00mred00 said:
Send me a pm. I am in dfw, work for sprint and glad to take a look at what's going on.
Pm me your number and some random addresses where you are having issues
Sent from my EVO using xda app-developers app
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Pm sent. I've been all around north dallas to Arlington an I still havin issues. Any help would be great man. I'm thinkin this is only for LTE phones cuz my brother is on my line an he use an epic touch with no problems
Sent from my EVO using Tapatalk 2
sobaked2921 said:
Pm sent. I've been all around north dallas to Arlington an I still havin issues. Any help would be great man. I'm thinkin this is only for LTE phones cuz my brother is on my line an he use an epic touch with no problems
Sent from my EVO using Tapatalk 2
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If that is the case it is either a provisioning error, phone isn't set to cdma only or bad phone.
Sent from my EVO using xda app-developers app
sobaked2921 said:
Pm sent. I've been all around north dallas to Arlington an I still havin issues. Any help would be great man. I'm thinkin this is only for LTE phones cuz my brother is on my line an he use an epic touch with no problems
Sent from my EVO using Tapatalk 2
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I don't think you have the same problem that I do, because if I leave my area my phone works, fine. I'm only having trouble when I'm at TCU or at my house which is right next to TCU. But who knows, maybe they are related.
P.S. I've already changed my phone to CDMA only to see if it would help but got no change. Plus I've already taken it into the Sprint store, and they said everything was fine with the phone and factory reset it and everything, but saw no problems because their building is outside of my tower radius, as a result the phone worked perfectly there.
I currently have an unlocked i777 and planning on visiting Niagara falls for 4 days. Any recommendations on prepaid data plans?
Don't out devices have data roaming features? I know there's a button for it lol dunno if it works or what it does. Or do u mean u don't have a plan with att now?
Sent from team Pirate headquarters using Beanacle ROM. As soon as he builds it.
I can roam, but i believe data roaming charges tend to be pricey.
gaijinboricua said:
I can roam, but i believe data roaming charges tend to be pricey.
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Yep...friend of mine went out of country for a week...racked up an extra $250 on her bill. Ooops.
Sent from my SGH-I777 using Tapatalk 2
yes, indeed
Yes, indeed. That is one of the reasons I unlocked my phone, but I cant seem to find any unlimited data pre-paid plans that work with the AT&T i777 frequencies. Most of the ones I have seen are for small amounts of data (less than 100mb).
If anyone knows or can direct me to the right forum I would appreciate it.
gaijinboricua said:
Yes, indeed. That is one of the reasons I unlocked my phone, but I cant seem to find any unlimited data pre-paid plans that work with the AT&T i777 frequencies. Most of the ones I have seen are for small amounts of data (less than 100mb).
If anyone knows or can direct me to the right forum I would appreciate it.
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I think you need to focus more on your vacation than your phone.. or buy a gps
Sent from Team Pirate's Transmitter Thingy
gaijinboricua said:
Yes, indeed. That is one of the reasons I unlocked my phone, but I cant seem to find any unlimited data pre-paid plans that work with the AT&T i777 frequencies. Most of the ones I have seen are for small amounts of data (less than 100mb).
If anyone knows or can direct me to the right forum I would appreciate it.
Click to expand...
Click to collapse
Have u looked into straight Talk?
Sent from team Pirate headquarters using Beanacle ROM. As soon as he builds it.
I will have a look and get back to you. I didnt know straight talk worked in Canada.
gaijinboricua said:
I will have a look and get back to you. I didnt know straight talk worked in Canada.
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Oh I dunno if it does or not just figured I'd throw it out there. Hope you find something so u don't have to spend a ton of money on roaming data.
Sent from team Pirate headquarters using Beanacle ROM. As soon as he builds it.
ST is a no, but apparently there is a service called speakout. Still checking it out.
gaijinboricua said:
ST is a no, but apparently there is a service called speakout. Still checking it out.
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The way I have done it is to get a family plan rate $4.99 a month plus $.59 a minute. That does not include data. Data is CRAZY expensive. I just do with wifi. Also I have stood on the Canadian side of the falls on the sidewalk and used AT&T. I guess the signal is strong enough to get across from the US.
Not much but maybe a little help for you.
So the question is, how can I prevent roaming? I use AOKP by task.
gaijinboricua said:
So the question is, how can I prevent roaming? I use AOKP by task.
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It actually won't roam with data unless u turn on the data roaming feature.
Sent from team Pirate headquarters using Beanacle ROM. As soon as he builds it.
gaijinboricua said:
I currently have an unlocked i777 and planning on visiting Niagara falls for 4 days. Any recommendations on prepaid data plans?
Click to expand...
Click to collapse
I can say, from experience, don't even bother. If you're just going to Niagara falls, AT&T has perfect service there. Like, 5 bars perfect.
Me and my buddy who has sprint used our phones and streamed YouTube and everything.
What was weird was, at literally the same second, we both got a text. Mine said I was roaming on rogers and his said something else. And I looked at my signal, sure enough it said rogers. Literally 2 seconds later it said AT&T again and his went back to Sprint. I'm attributing that to something 'weird' happening though.
gaijinboricua said:
Yes, indeed. That is one of the reasons I unlocked my phone, but I cant seem to find any unlimited data pre-paid plans that work with the AT&T i777 frequencies. Most of the ones I have seen are for small amounts of data (less than 100mb).
If anyone knows or can direct me to the right forum I would appreciate it.
Click to expand...
Click to collapse
Check out H2O wireless. They have a pretty simple web site, it may be more of a monthly prepaid plan than youre looking for. My coworker uses h2o and has been very happy.
Thanks, from what I am seeing most plans run about $10 for sim and $20 for 20mb on average. Thats $60 (2 phones) for 4 days if I stick to minimal usage. I am going to try my luck with wifi spots and no sim card on the phone.
gaijinboricua said:
Thanks, from what I am seeing most plans run about $10 for sim and $20 for 20mb on average. Thats $60 (2 phones) for 4 days if I stick to minimal usage. I am going to try my luck with wifi spots and no sim card on the phone.
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Did you ignore my post or just not see it?
I mean if you don't believe me that's okay but you could easily save yourself some money. There's 100% coverage bleeding over the border into the Canadian side of the falls.
Even if you somehow get screwed make sure data roaming's off.
Incoming texts are free
Outbound texts are something like 50 cents
1 minute of calling is 79 cents.
City is 100% covered in WiFi.
I was checking ATT and it is $5 for the canadian add-on and $25 for the first 120 mb. Dont want to run the risk of adding $60 to my bill for 2 phones as they dont prorate.
I will set my phone to not roam, but a bit afraid.
gaijinboricua said:
I will set my phone to not roam, but a bit afraid.
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Just turn off packet data and roaming and airplane mode. Bam safe as can be. Like putting on 6 condoms.