[Q] When stock apps stops working? - Galaxy S III Q&A, Help & Troubleshooting

Hi all.
My girlfriend has had the S3 for some 6 months now. The phone is not rooted, and is updated to newest firmware.
A month ago the stock gallery app started to freeze, when entering the gallery. Pictures are shown, but after that no response when trying to turn to next page or showing a pic.
A week ago the stock browser stopped showing pdf files, but only seems to be downloading endlesly.
We have tried to do a manufacture reinstall wth no luck. Firefox browser opens pdf documents with no hassle.
What to do when stock apps start to behave like this? Is there a way to uninstall and install stock apps again, without having to root the phone?

jpfoxtrot said:
Hi all.
My girlfriend has had the S3 for some 6 months now. The phone is not rooted, and is updated to newest firmware.
A month ago the stock gallery app started to freeze, when entering the gallery. Pictures are shown, but after that no response when trying to turn to next page or showing a pic.
A week ago the stock browser stopped showing pdf files, but only seems to be downloading endlesly.
We have tried to do a manufacture reinstall wth no luck. Firefox browser opens pdf documents with no hassle.
What to do when stock apps start to behave like this? Is there a way to uninstall and install stock apps again, without having to root the phone?
Click to expand...
Click to collapse
Stock apps are embedded ion the firmware files so apart from a factory reset or reinstall of stock firmware i would take it to a service centre .
Root has no bearing upon the problems and will not really help .
jje

Wrong thread mate. Keep all thread clean please.

StormTrooper89 said:
Wrong thread mate. Keep all thread clean please.
Click to expand...
Click to collapse
Huh? Who exactly are you talking to?
OP, I suggest you copy your files to your computer/laptop, then make a backup of anything else you need (contacts, messages, calender, s-memo, etc.). Factory reset the phone!
These problems really shouldn't occur but they can happen!

Thank you for your advice, all

Related

BUG..............Please advise

hi guys, well to cut it short my market isnt downloading, one of the users "GHIDDA" put forward the suggestion that i have activated a bug in market (infinity downloading at 0 KB or ETERNAL DOWNLOADING) by removing gtalk130 or chat1.6,
ive checked my apps and dont have chat1.6, it was suggested that i flash my rom, i know how to flash but what i need is some pointers on the ROM required and if some of the excellent brains on here could tell me more i would be bloody grateful lol
If you have Titanium Backup installed browse to Backup/Restore tab and list here what google apps you have installed and we will take it from there.
im a dunce
MarylandCookie said:
If you have Titanium Backup installed browse to Backup/Restore tab and list here what google apps you have installed and we will take it from there.[/QUOT
i dont have it, i used seus to repair my firmware back to r2ba026 uk gen, i could go through the flash process to give me r2ba023 rooted, would only take me 15 mins, i think the problem is ive messed my phone right up and would be better flashing a gen uk voda and taking it to the shop to get it sorted,
Click to expand...
Click to collapse
Just reflash?
rooted again
ok rooted using flashto r2ba023 generic via the steps on forum got titanium loaded and ready
reflash
zephyrix said:
Just reflash?
Click to expand...
Click to collapse
i have reflashed m8, a few times, still keeps happening, i reckon its down to either the vending or the talk apps that i might have deleted using root explorer, dont know if you can restore things from system or the data folder????
Can you list the google apps that you have left installed? Do you have IM?
google apps
google apps 1.3
google mail 1.3
google mail storage 1.6
google partner setup 1.6
google search (enhanced) 1.6
google search 1.6
google setting provider 1.6
google talk 1.3
google talk service 1.3
IM 1.6
Interesting... All google apps are there.. Hmm...
When you flashed you handset what firmware did you use? And from where did you download it?
Go to this post by Grospolina:
http://forum.xda-developers.com/showpost.php?p=7490733&postcount=65
Download the pack and flash that firmware.
Dont use titanium backup to restore any settings..
sweet
one of the old ones going from rf16 through step 2 then 3 to give r2ba023 then step 3 to root, originally had uk gen r2ba026 unrooted, used x10 root to root installed titanium and root explorer, went OTT with the delete and browsing through allsorts of folders, deleting what i thought was useless (inc things in data and app and delvic so it might be down to a missing file or something from them perhaps.....im a effin newbie hence FNG) hard reset got what i thought was a great looking simplified phone and aaarrrggghhh market not working, which was weird as i had rooted and restored a few times as i kept making mistakes and market was working as i had to download ASTRO to install the x10root.apk, but after a last restore it just stopped working.........................hence im a DUNCE
aaaarrrggghhhhh
went through the process, 1-3 but my market still wont download, does changing google matter, i created a new one yesterday
Vodaphone rom
If anyone knows where i can get a stock uk vodaphone rom for flashing i would be grateful, i have the two original files from when i debranded but as far as im aware that cant be done anymore.................................................
Andiiboy said:
went through the process, 1-3 but my market still wont download, does changing google matter, i created a new one yesterday
Click to expand...
Click to collapse
Is the problem that you can't download apps from the market, and it just hangs on 'download starting', or something like that?
If so, just open Google talk, and wait for it to sign in (with an active internet connection), and the download(s) should start.
It's a common problem - just have a look here:
http://www.google.co.uk/support/forum/p/Android+Market/thread?tid=57b5e3efa7477b50&hl=en
I hope that this solves the problem, as it did for me.
Good luck!
Internet
do you mean wi-fi, 3g or with browser?
what would happen
what would happen if i installed a rooted firmware and then removed all the google apps and even market, and removed all files and traces associated with them from system or data and then cleaned all my caches? just incase it has something to do with a file error/virus or bug, would seus be able to replace all missing elements in a reinstall, or to simplify can i erase nearly everything and get seus to repair?
Please read before going mad...............
hi peeps, just a quick update,google recently changes from GOOGLEMAIL.COM to GMAIL.COM..........anyone facing problems with sticky downloads should go to google via your PC and change your email to GMAIL (THERES A LINK TO DO THIS SUPER FAST, INSTANT CHANGE< dont worry you can still get your mail from your googlemail.com name)now go offline, pick up your phone turn on etc, go to SETTINGS/APPLICATIONS/MANAGE APPS/GOOGLE APPS and then press clear data to wipe, go back to menu press GOOGLE TALK and sign in with your GMAIL.COM ID........voila market works again the way it should, it must be a bug caused by the change by google recently.....but now its GOOOONE....thanks and good luck peeple

[Q] Resurrection 1.0 issue

Hi there,
I can post a question on the thread for this particular ROM so hopefully someone cleverer than me is watching this forum.
I have installed the resurrection ICS Remix 1.0 ROM on my S2 and it all worked perfectly....restored all my apps etc....and then realised that internet wont work and messaging wont work either. These are the only two apps I have found that wont currently work.
When I open up messaging after a few seconds the screen goes black and then 20 seconds or so later it says "unfortunately messaging has stopped" its a similar story with the browser.
If anyone can help I would appreciate it. This ROM looks awesome but I cant live without messaging and internet obviously.
Thanks in advance
Wipe/factory reset. If not, do a clean install of rom (do not restore apps/data; particularly system apps).
its the restore thing
I think your probably right............I did restore my messages and I think I pressed app + data.......I dont think I did anything to the browser though.
djmobi said:
I think your probably right............I did restore my messages and I think I pressed app + data.......I dont think I did anything to the browser though.
Click to expand...
Click to collapse
for anyone with the same problem........I did the wipe user data thing in the recovery console which worked a treat.

[Q] "Download Unsuccessful"

I remember having this issue since ICS and on multiple devices running different ROMs.
What gives? I know the solution is to clear out the Download history and it still works. Just annoying that I have to do that... Does Google know about this issue??
You can also try using a browser like Opera, that helps me. But yeah it really is annoying it also happens to me both on GB and ICS
Sent from my LG-P350 using xda premium
kl323 said:
I remember having this issue since ICS and on multiple devices running different ROMs.
What gives? I know the solution is to clear out the Download history and it still works. Just annoying that I have to do that... Does Google know about this issue??
Click to expand...
Click to collapse
To be able to download certain files, you must first have an application that can run the file. If you don't have the ablity to run the file it will refuse to download, giving the download unsuccessful message.
What you say may be true. But the files I download are definitely openable. Yet they still don't download successfully until after multiple attempts or clearing the cache.
Sent from my Nexus 7 using Tapatalk 2
This may help, please help confirm
Hello everyone -- First post
I don't know if this will help, but i tell you what i experienced yesterday. I have both a HP Touchpad 32GB Wifi only and a Samsung Fascinate. I have the problem with both of them for months now. I can install anything i want from Google Play, but can not down load any other files, both from emails and websites. I can write to it with Window XP Pro machine.
Two days ago i was messing around with my Touchpad dual boot WebOS/CM7 and wreck it. Wouldn't reboot, couldn't run WebOS doctor on it or any thing. I thought it was bricked. Then i ran across a forum how to delete the volume manually and recreate them. Then install back to factory original.
Last night i got it back to 3.0.5 and installed CM9 tenderloin nightly 20121028 dual boot. First think i did was go to a website to down load a PDF file to see if this fix my download problem. File downloaded, i tried opening it, said no file associate. Jump into Google Market , installed reader, open the file, no problem. I started checking with ROM Manager for any nightly updates. There was one and i started downloading it, and moved on to installing Titanium Backup plus Root. Few minutes after dubbing around, checking CM9.I noticed that it had a download error. SO i jumped on to another website to download another file. Immediately <Untitled> Download Unsuccessful. Here we go again. Switch over to Google Market, Titanium Backup plus Root finished installing.
I remove it and root. Check to see if it fixed the problem. NOPE! still no downloading. This morning at work during break, I wiped CM9 out with ACMEUnistaller, and started over. Same install as before. No problem downloading any files so far, but i have not reinstalled Titanium Backup plus Root. I will install it tonight just to be sure and redo my Samsung Fascinate to see if i can reproduces the same results there with CM10.
Can someone else that is having the same problem confirm with their system and see if they get same result?
Not so
Sorry guys, I just reinstalled Titanium Backup plus and can not repeat it. I'll keep checking with everything that I install and any settings I change
You may have better luck with the Touchpad forum.
Other forum / thread
kl323 said:
You may have better luck with the Touchpad forum.
Click to expand...
Click to collapse
Its not just my touchpad that is having the same issue. My Samsung fascinate have the issue and it has CM10 nightly. I've search many forum site for this problem. There are many other that are having the issue with all different devices and ROM's. I
I'm currently trying to repeat on touchpad because if i mess this unit up it won't be a big deal for me. I have got it down 25 minutes or ever less removing the CM and reload it. Not so fast for me on the Samsung. So far unsuccessful repeating it. Going to try repairing Fascinate and on it.
You think this should be moved to another thread? If so please let me know.
Thanks in advance
FYI, if you change the name of the original Download folder to, say Download_old, then try the download again, it will create a new folder and download to that one. weirdly, the folder permissions are exactly the same for both folders after (rwxrwxr-x)

[Q] Problem with stock gallery on S III 9300

Hi
I'm having a problem with my SIII.
Running all stock on it, 4.1.2. OTA update running fine for weeks, and my DCIM folder disappeared all of a sudden and all pictures from the folder today. Nothing was installed that wasn't from Play Store, nobody handled the phone except me.
I'm not new to android, flashed a couple of ROMs and fudged around with a couple of phones.
I really didn't find any thread to help me, so if you can. Can those pictures be recovered?
I now about Dropbox and other fail safe options, but now is too late for those.
dubi42 said:
Hi
I'm having a problem with my SIII.
Running all stock on it, 4.1.2. OTA update running fine for weeks, and my DCIM folder disappeared all of a sudden and all pictures from the folder today. Nothing was installed that wasn't from Play Store, nobody handled the phone except me.
I'm not new to android, flashed a couple of ROMs and fudged around with a couple of phones.
I really didn't find any thread to help me, so if you can. Can those pictures be recovered?
I now about Dropbox and other fail safe options, but now is too late for those.
Click to expand...
Click to collapse
Try RECUVA via Google search .
jje
JJEgan said:
Try RECUVA via Google search .
jje
Click to expand...
Click to collapse
Thanks a bunch, gonna try.

[Q] Phone Storage Issue

G'day guys. First I would like to apologize just incase this has already been posted. I found a few threads in relation to storage issues but none of them seemed to have the same problem as mine. If this has already been discussed please post the link to the thread here.
I have an issue with my Samsung Galaxy S III I9300. Originally I had this rooted and flashed with a custom rom (I can't remember which one it was about 12 months ago). It was running fine. But I recently decided to remove the SD card as I wish to use it in another device. So I copied all the data from the SD card onto my PC, and then I copied the data from my PC to the phone storage after I had removed the SD card from the phone.
Again the phone worked fine. But then one morning after taking my phone off charge later in the day at work I tried to go into the gallery and it would come up with the message in the below screen shot.
s28(dot)postimg(dot)org/vk4exjdlp/Screenshot_2014_01_06_19_53_26.png (sorry for having to do that XDA won't allow new members to post links/images)
I tried a few things to fix it but I only have an intermediate grasp of features and hacks ect ect. So I decided the best thing to do was to flash back to a completely standard rom. Which I did just an hour ago (Using the I9300XXEMC3_I9300NEEEMC1_I9300XXEMB6_HOME.tar relased from samsung flashed via Odin 3.07)
However even after this factory flash I still have this issue! I can't access the gallery and I can't save images at all. If anybody could help with this issue it would be greatly appreciated!
Mr-RX said:
G'day guys. First I would like to apologize just incase this has already been posted. I found a few threads in relation to storage issues but none of them seemed to have the same problem as mine. If this has already been discussed please post the link to the thread here.
I have an issue with my Samsung Galaxy S III I9300. Originally I had this rooted and flashed with a custom rom (I can't remember which one it was about 12 months ago). It was running fine. But I recently decided to remove the SD card as I wish to use it in another device. So I copied all the data from the SD card onto my PC, and then I copied the data from my PC to the phone storage after I had removed the SD card from the phone.
Again the phone worked fine. But then one morning after taking my phone off charge later in the day at work I tried to go into the gallery and it would come up with the message in the below screen shot.
s28(dot)postimg(dot)org/vk4exjdlp/Screenshot_2014_01_06_19_53_26.png (sorry for having to do that XDA won't allow new members to post links/images)
I tried a few things to fix it but I only have an intermediate grasp of features and hacks ect ect. So I decided the best thing to do was to flash back to a completely standard rom. Which I did just an hour ago (Using the I9300XXEMC3_I9300NEEEMC1_I9300XXEMB6_HOME.tar relased from samsung flashed via Odin 3.07)
However even after this factory flash I still have this issue! I can't access the gallery and I can't save images at all. If anybody could help with this issue it would be greatly appreciated!
Click to expand...
Click to collapse
Maybe because you have removed your external SD card your camera app is trying to store images to it but it can't because it's not there... See if you can change in camera settings where it stores your images to internal instead of external.
The phone automatically changed the settings to storage device when the SD card was removed. Never the less I doubled checked and indeed it is set to device.
It's not just the camera tho. Nothing will save. Screenshots, downloads, camera ect ect. I can't open the gallery app at all.
Also I just noticed a secondary problem. When I open up the camera app I can see everything fine inside the app but when I go to take a photo I doesn't save it (which I already knew, part of the original problem) but I just noticed when I tried to close the camera app after taking a photo it wouldn't let me! It would not close. All the setting tabs greyed out so I couldn't go into any of the menus and I had to force restart the phone to be able to use it again!!!!
Mr-RX said:
The phone automatically changed the settings to storage device when the SD card was removed. Never the less I doubled checked and indeed it is set to device.
It's not just the camera tho. Nothing will save. Screenshots, downloads, camera ect ect. I can't open the gallery app at all.
Also I just noticed a secondary problem. When I open up the camera app I can see everything fine inside the app but when I go to take a photo I doesn't save it (which I already knew, part of the original problem) but I just noticed when I tried to close the camera app after taking a photo it wouldn't let me! It would not close. All the setting tabs greyed out so I couldn't go into any of the menus and I had to force restart the phone to be able to use it again!!!!
Click to expand...
Click to collapse
Clear all data and freeze the one that's causing problems and backup and uninstall and use another..If you like stock camera try one of the modded ones in themes thread...
This thread can be closed now.
I'm still not exactly sure what the problem was or specifically what fixed it. But last night i decided to root the phone again and install a custom rom (I installed Android Revolution HD 40.0) and after it was flashed everything works as normal.
So sorry if you happen to have the same problem as me and stumbled across this thread at a later date. I don't know how to fix the problem but apparently a root and custom rom works wonders. lol.
Thanks for the help anyway tallman43.

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