Hi, I recieved a refurbished replacement rezound from asurion when i dropped mine in water a couple of weeks ago. When i got the phone it immediately had the problem of rebooting all the time. I didnt think anything of it assuming that it was just a problem with ics so i rooted the phone and installed a different rom, i still had the rebooting problem so i flashed another rom and i Still had the problem. The phone seemingly reboots at random dozens of times a day. It has even locked up and rebooted in the recovery and even the bootloader. I cant return it because i dropped it and there is damage so i would have to pay 100$ again. any help?
If you tried complete wipe (system, data, cache, Dalvic) and clean flash without restoring anything and it's still rebooting, I would say the next step should be an RUU. (HERE is the latest).
Max725 said:
If you tried complete wipe (system, data, cache, Dalvic) and clean flash without restoring anything and it's still rebooting, I would say the next step should be an RUU. (HERE is the latest).
Click to expand...
Click to collapse
Yup, i always wipe it clean. Ill try an ruu, but that has nothing to do with it rebooting even in the revovery and bootloader does it?
I know very little of how this low-level hardware control stuff works, but it could technically be possible to make a faulty hboot that will reboot sometimes but normally work. An RUU will replace your hboot with stock, so if it's anything hboot related, the RUU should fix it. If it's not hboot related, I'm afraid it could only be faulty hardware. You could try replacing the battery, but I don't see how a battery could cause reboots. Also, if it is faulty hardware that shuts the phone down completely, flashing an RUU could be risky - if it shuts down while the hboot or radios are being flashed, you could be left with a hard brick, which would be even worse than constant rebooting.
As I said, though, I don't know much about phone hardware or low-level software, so it could be some other problem that I'm entirely unaware of.
I have the battery from my old phone that i could try. and could it have anything to do with the sim card? im using the sim card that came with my old phone that i dropped in water and i didnt use the new one they sent me because i didnt really want to go through the trouble of activating it.
I know nothing of how SIM cards work, but you could try taking out the card, and seeing if the phone will still reboot.
If it doesn't reboot right away, just activate the new one and see how it will work then - it's just a 5 minute (or even shorter) phone call.
Max725 said:
I know nothing of how SIM cards work, but you could try taking out the card, and seeing if the phone will still reboot.
If it doesn't reboot right away, just activate the new one and see how it will work then - it's just a 5 minute (or even shorter) phone call.
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Click to collapse
yeah but i have to call asurion and they arent open, plus im not the account holder or whatever its called.
gabezermeno said:
Hi, I recieved a refurbished replacement rezound from asurion when i dropped mine in water a couple of weeks ago. When i got the phone it immediately had the problem of rebooting all the time. I didnt think anything of it assuming that it was just a problem with ics so i rooted the phone and installed a different rom, i still had the rebooting problem so i flashed another rom and i Still had the problem. The phone seemingly reboots at random dozens of times a day. It has even locked up and rebooted in the recovery and even the bootloader. I cant return it because i dropped it and there is damage so i would have to pay 100$ again. any help?
Click to expand...
Click to collapse
And you might want to get a velcro glove and case set.
What is your hboot version, what recovery are you running, and what rom did you install?
Have you tried connecting your phone to the computer in fastboot mode and removing the battery while it's powered by USB and see if you get the random rebooting in hboot when the battery is out?
Try removing the sim and booting as was mentioned earlier as well.
So update, I installed set cpu and set it at performance and the max at 1300mhz and it hasnt rebooted since, which is saying something since it would reboot about every minute before. I fixed it! but its still not as nice as my girlfriends DNA haha oh well. thank you all for your help
gabezermeno said:
So update, I installed set cpu and set it at performance and the max at 1300mhz and it hasnt rebooted since, which is saying something since it would reboot about every minute before. I fixed it! but its still not as nice as my girlfriends DNA haha oh well. thank you all for your help
Click to expand...
Click to collapse
Did you do this on a stock kernel?
Get another replacement. Mine had an issue where wifi would not turn on. Even after I s off and tried installing roms and kernels it wouldn't boot. My replacement works perfect.
I couldn't have gotten a free one because I dropped it and there are scratches on it now.
Sent from my Rezound using xda app-developers app
I installed multiple ROMs and always had the same issue, im using cm9 rage right now
Sent from my Rezound using xda app-developers app
By switching it to performance mode you locked the CPU at its Max value which will annihilate your battery if you leave it like that. What that means is that the voltage of your CPU was too low at the bottom end and it was making the phone reboot. If your min before was 192, bump it to 384. If it was 384, bump it to 432.
Sent from my ADR6425LVW using xda app-developers app
I had asurion replace my incredible when I broke it once. Shortly after the CPU would over heat all the time and reboot. They covered it under warranty even though it was used. They might cover it under warranty if it hasn't been too long.
Sent from my ADR6425LVW using xda app-developers app
Related
I know this is a common problem as I've seen it in other threads on other sites, but I haven't been able to find a cause/solution. My Evo 3D randomly reboots, frequently. It has happened with every firmware version since I got the phone, and with every rom/kernel I have installed. It doesn't seem to be an overheating issue. I've tried uninstalling a few apps to see if they might be the cause. Basically I'm ready to call it a hardware defect. Does anyone have any idea what causes this or how to fix it? I bought my phone unsubsidized online so it isn't easy to return, but I may have to try anyways. My 3D is useless as it is right now.
Return it.....
Sent from my EVO3D
I bought it from eBay so that's not an easy return. HTC wants me to pay to ship it to them and they want my credit card number, then if they decide it's not an issue covered by warranty then they will charge me both for looking at it and also to send it back. Basically they will hold my phone hostage if they decide they want money from me. I have filed a complaint against HTC with the Better Business Bureau over their warranty policy.
If on stock ROM, return it. Sometimes on custom roms it reboots like crazy for me when using browser.
It reboots on stock and custom roms.
Return it...
I've talked to three people at Sprint and they won't accept it as a return. They say I have to take it back to the store it was purchased at, and though I've talked to the person I bought it from, he's in another state, so Sprint says I'm SOL.
SeeNev said:
I've talked to three people at Sprint and they won't accept it as a return. They say I have to take it back to the store it was purchased at, and though I've talked to the person I bought it from, he's in another state, so Sprint says I'm SOL.
Click to expand...
Click to collapse
Try different Roms. My buddies had the same problem. Flashed supra and flashed silver needle kernel. Flashing a custom kernel can easily fix it. The stock kernel argues with the stock OS and the phone is tricked into thinking there is harm. Therefore reboots to try and save your phone from any damage. For sure switch the rom and kernel.
Sent from my PG86100 using Tapatalk
I reboot alot also and its been on all my roms and stock but better now on synergy rom
Sent from my PG86100 using XDA App
tnh196 said:
I reboot alot also and its been on all my roms and stock but better now on synergy rom
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
Most reboots are due to using unstable software or user error, if these aren't in question then your phone is a bad apple
Sent from my PG86100 using Tapatalk
Have a look at the battery contacts. I have read of some people solving reboots by wedging in a piece of thin cardboard on the opposite end of the battery to give it more solid contact.
SeeNev said:
I know this is a common problem as I've seen it in other threads on other sites, but I haven't been able to find a cause/solution. My Evo 3D randomly reboots, frequently. It has happened with every firmware version since I got the phone, and with every rom/kernel I have installed. It doesn't seem to be an overheating issue. I've tried uninstalling a few apps to see if they might be the cause. Basically I'm ready to call it a hardware defect. Does anyone have any idea what causes this or how to fix it? I bought my phone unsubsidized online so it isn't easy to return, but I may have to try anyways. My 3D is useless as it is right now.
Click to expand...
Click to collapse
replace your sd card.
*EDIT.... just for the sake of being a little more informational and contributing.... a bad sd card will cause this. your phone, like a computer, can detect a bad disk and will reboot itself to check it.
i had the same problem when i first got my phone... i had my old sd card in there... random reboots. replaced the sd card, problem went away immediately.
i KNEW it was the sd card, though, as soon as i powered up the phone with the new sd card installed because on my old phone whenever i would transfer apps to sd i would get this error pretty often "failed to move application" and i would do it again and it would work.
so after i put the old one in my new 3d i would get that same error... along with the reboots, and thats how i figured it was the card.
so when i powered the phone up with the new card, i went to move my apps from the internal disk to the card and EVERY single one of them moved over the first try. and the phone has not rebooted itself once since then.
also, i heard somewhere that HTC sent some phones out with bad sd cards.... so if you are using the one that came with the phone, that could still be your issue. replace the card.
I had a horrible time with my 3vo rebooting, then got a replacement through Sprint TEP (a new one, thank goodness; ##786# tells you refurbished status) but I had the new one do the same.
Once either of mine had a single reboot, it would then continue to a complete load (booting properly) but would then reboot again after 1-5 minutes. After pulling/reconnecting the battery, it is fine for a day.
The old one had the initial reboot WAY more often than the replacement (the old one had several in a day, this one has had only one per day for the past 2 days).
How to fix: You cannot fix it. You can, however, get a good day before it begins its rebooting sequence. To so this, you have to pull the battery. I have waited until it has rebooted, then I hit shutdown and disconnect-reconnect the battery before restarting.
I hope the issue is taken care of and the initial reboot is gotten rid of.
This has happened on bare stock unrooted and rooted cleanrom 2.1 and 2.2. Also, with 2 different SD cards and 2 different batteries and 2 different 3vos. I have HTC's fastboot off.
Cause: My best guess is that HTC fastboot is not completely off even when unchecked--something differentiates what is loaded during a random reboot from what is loaded after a battery pull, but I don't know what. That, or something differentiates a shutdown and the reboot that the phone does when it reboots randomly. I could be wrong. My sample size is only 2 corrections, but it literally rebooted 12 times then stopped completely after the battery pull and the same thing happened one additional time.
I appreciate the insights you guys have given. I have pulled the battery several times and I don't believe it has done any good, though I will test that further. I am using a 32gb sd card that I purchased when I had my evo 4g and it always worked before, but I will try using the 8gb that came with the phone. The battery is snug and I even 2 two spare battery that also don't fix the problem when being used. I had a lucky 2 days without any reboots, then back to about a dozen reboots a day. So far it's happened with every rom I've tried.
I have noticed that the problem seems to get worse in areas where there is no reception. I took it into the hoover dam and it rebooted like 20 times. Also at Disneyland in different ride buildings where there's no reception it would often reboot.
Yes, marginal reception areas are usually, but not exclusively, where mine starts its reboot routine. The other is during the airvana handoff.
Neither the battery or SD card made any difference. It seems to be getting worse now. All I have to do is run an application and half the time it will reboot. I've tried wiping the system and cache and reinstalling roms. Nothing works.
I was wrong before. It is the shutdown that makes the difference. Difference got home and it began to reset itself every 5 minutes or so. I pulled tjw battery during startup and it did not break the rebooting.
After it finished reboting, I selected shutdown then poweres it back on. After it came back up, it stayed up and has been stable since.
It looks like this might be something I have to get used to. If it begins to reboot, I have to give it a clean shutdown to relieve the issue (well, for 20 hours or so, at least). Again, HTC fastboot is always off.
Ok, so I just got a replacement phone a couple of days ago after my last one got smashed (don't ask =() but I've noticed that this one kept randomly rebooting. I thought it might have had to do with the fact that I just did a nandroid restore from the other phone plus sd card without wiping anything. I tried wiping things, nothing. I did a RUU restore, still crashed.
I was going to try S-ON until I ran a thread on the same issue happening on the EVO 4G and someone solved it by flashing a different radio on it. The one that came with my replacement is the 0.97.10.0530 version, I restored it to 0.97.00.0518 (the one I had on my original 3D). Since then I haven't noticed any more random reboots (I found that I could actually reproduce the error by turning wifi on and off).
Is this an actual fix or did my phone magically fix itself? I'm asking because if it it's just temporary and irrelevant to the radio flash, I want to exchange it within the 7 days the insurance company gives me.
I hope you did not restore your Wimax keys from the other device!!
If you did, bye- bye 4g...you erased your unique keys to your new phone.
I haven't looked into the issue one bit as mine has never rebooted, but with other phones 99% of the time its kernel related
I take that back, it worked for the longest time then out of nowhere, it started doing the random reboots again. After that I tried to restore it completely to stock with s-on and reroot it. Worked for a while as well and it started crapping out again. Getting a replacement shipped overnight.
And I didn't restore wimax from old phone =p
I'm also having the random reboot issue. I'm still within my 30 days but I don't believe its a hardware problem. Seems to me that it only occurs when connected to WiFi. Can others confirm this is the case for them also?
Sent from my PG86100 using Tapatalk
the random reboots has to do with the cache not the hardware. When you have too much memory in the cache, the OS freaks out and reboots. I had the same issue a week into having my phone, got it replaced, and the new one did the same thing.
My fix was to clear the cache using the app2sd app from the market, turn off the phone, remove the battery and leave it out for 5 minutes, put the battery back in, and turn it on. I haven't had a random reboot since.
i-l-l said:
the random reboots has to do with the cache not the hardware. When you have too much memory in the cache, the OS freaks out and reboots. I had the same issue a week into having my phone, got it replaced, and the new one did the same thing.
My fix was to clear the cache using the app2sd app from the market, turn off the phone, remove the battery and leave it out for 5 minutes, put the battery back in, and turn it on. I haven't had a random reboot since.
Click to expand...
Click to collapse
See that's whats weird. I would just do that, have it turn on (and not interact with it) and then after a bit I'd turn the screen on, it would just crash and reboot.
Evo2dn, I find I can reproduce it if I toggle wi-fi or any of the quick settings.
Good. Many good phones lost 4g that way.
Racer Of All said:
See that's whats weird. I would just do that, have it turn on (and not interact with it) and then after a bit I'd turn the screen on, it would just crash and reboot.
Evo2dn, I find I can reproduce it if I toggle wi-fi or any of the quick settings.
Click to expand...
Click to collapse
mine did this a few times as well when i first got it.
it was pretty random, but mine would also do it if i left the phone in my pocket for an extended amount of time it seemed, or for some reason it seemed related to that. i was wrong, however.
i replaced the SD card, never happened again.
you have to remember that your phone is a computer.... and computers will reboot to check a bad disk.... that was the issue with mine.
not saying this is YOUR particular issue, but your problems are consistent with what mine was doing before i figured out what was wrong with it.
one way i knew for a fact it was my SD taking a **** on me was when i would try to move applications from the internal mem to the SD, i would get this error "failed to move application"... i would try again, and it would go. this was also a randomly occurring event, and was not related to some particular app...
before i replaced the SD card i moved all my apps from the card to the internal mem of the phone...
when i replaced it, booted up, and attempted to move the applications back to the SD card.... EVERY one of them moved without a single error.
try replacing your sd card.
Mine would reboot randomly, and have the terrible bsod. I thought I was going to break the back because of how many I had to take it off.
Luckily, after flashing gb-sense I haven't had a single problem. Now I am on Synergy 468, and it hasn't happened on it either. I'm guessing it was software related.
I tried changing my SD card, wasn't it, I have two 6gb ones and my 32 gig one I use, formatted it just in case as well, nothing, still crashes.
Mine does it on every rom I tried it on, inducing the default Sense ROM. I agree that issues like these are usually software based but I have tried everything I can possibly imagine plus everything else I read from other people and it still crashes. It is probably hardware.
I too have tried different SD cards with same result. I was also getting the BSOD prior to taking all the OTA updates. After taking the updates, I'm no longer getting the BSOD but the reboot still remains.
So I got my replacement phone and restored it exactly how my original replacement was and have had zero problems.
So I think it's safe to say that although not all the time, this can be a hardware issue. Only the problem with this one is a stuck white pixel on the bottom left. But I'll live
Sent from my Evo3D Shooter.
im going on my 3rd replacement , has anyone who has cliamed to have fixed there problem really fixed it? have your fixes really ixed your reboot issue.?.
Put me in the group too...
On 2.3.3 I never got a random reboot. But when I overclocked at ALL it would eventually BlackSoD. But now that I'm on 2.3.4 it seeks that has been replaced with random rebooting. I've used Synergy pretty exclusively buy have switched to try and find a Rom that doesn't do this!. I'm currently on Warm TwoPointThree. Did a full wipe and install and in the middle of restoring user apps with titanium backup it rebooted. Been on the Rom for 9hrs (mostly asleep) and its rebooted 3 times already.
Yea, my as well. I have been running SteelH's rom. I'm sure it's not related, it happened witha previous mod as well. It does seem to happen more often on wifi, but I've noticed it with it off as well. I have had both issues with my phone restarting... but more often than not the issue has been that it would freeze all together and I would have to pull the battery.
Strange thing is, there are times where it happens 3 times in a day... then I can go 3 days and not have it happen once.
I've been using cache cleaner and having it clear my cache on it's own twice a day. Been doing this for 2 days so far and haven't had a reset. I will let you all know if that does any good in a few days.
felacio said:
Put me in the group too...
On 2.3.3 I never got a random reboot. But when I overclocked at ALL it would eventually BlackSoD. But now that I'm on 2.3.4 it seeks that has been replaced with random rebooting. I've used Synergy pretty exclusively buy have switched to try and find a Rom that doesn't do this!. I'm currently on Warm TwoPointThree. Did a full wipe and install and in the middle of restoring user apps with titanium backup it rebooted. Been on the Rom for 9hrs (mostly asleep) and its rebooted 3 times already.
Click to expand...
Click to collapse
Getting same thing with myn...
Sent from my PG86100 using Tapatalk
imex99 said:
Getting same thing with myn...
Sent from my PG86100 using Tapatalk
Click to expand...
Click to collapse
Me too with decks gbsense. I'll report back after I try a few things, I have suspicions of the new market.
Sent from my PG86100 using xda premium
hendav said:
Me too with decks gbsense. I'll report back after I try a few things, I have suspicions of the new market.
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
Please report back...
Sent from my PG86100 using Tapatalk
A few things I suggest to you guys (while searching for a fix on my defective phone, these seem to work for some people).
- Reflash kernel or even try a different one or return to stock.
- Factory reset and test it for a bit, THEN put stuff back on it
- Swap out SD cards and see if the phone is more stable, if so try to reformat card and try to use it again, if it persists, it could be a defective SD card.
- RUU recovery flash, turn S-ON then S-OFF after that and re-root.
so this guy came into my store who had a rezound, never once had a problem with it ever...then the battery died fully overnight because he forgot to charge it..
so when he woke up, it was dead obviously. he then plugged it in, and the orange light came on for 5 seconds...then shuts off. and nothing happens. this even happened when he brought it in for me to try. so i'm like, wtf, probably a bad battery maybe?
so i put in a good one we've got...same thing. so i ask if he's rooted or anything, he says no...but i did a search, and found some posts that when people had bad flashes of roms, it would stick at the white screen, and they had to restore a backup in CWM for it to work.
so i tried to see if maybe he was rooted...went into bootloader, hit recovery, and the phone just died. just shut off. so i was like, thats weird...so then i tried to do a factory reset....same thing, i hit factory reset, the white HTC screen came rgiht up, then the phone just died...and this was with a fully charged battery, too.
eventually we had to just call up and get him sent a refurb, but still, has anyone seen this problem? nothing i could do could get it to boot, and that's such a ****ty feeling especially if this guy said that he NEVER had a problem with any HTC phone, especially this rezound, until that battery died and it would'nt turn on again.
I've had that problem after a bad flash, but it still let me get into hboot and recovery without problems, so I doubt it was that. Don't have a clue what it could be though... at least you got him taken care of with a refurb. Maybe the inability to boot to recovery could be not having amon ra or cwm installed (never tried without one) and if he wiped /data or /system I don't know if factory reset would know what to reset to (again, never tried).
Edit: Also, with me, the phone never died. White HTC screen would stay up until I pulled the battery and it would still recognize the charger.
exactly! it's a problem after a bad flash. i wonder if this dude was lying and tried to flash something, his battery died, and it bricked it
I am currently experiencing the exact same problem; I was able to replicate everything you describe, including what happened when you tried to go into recovery or factory reset mode. I have NOT tried to root or do anything else untoward with the phone ... if anyone has any idea what I can do other than get a new phone and lose all my data, I would really appreciate it!
edit - there is one difference: my battery never died. I took my phone out of my pocket at 5:40 to look at it, and it was fine. I looked at it again at around 5:50 and I had the white htc screen. At this point I pulled the battery and started googling.
second edit - could the forced update have something to do with it??
nope, he brought his in before the update.
have you gotten anything to work? when we called customer service, they just replaced his phone for him..i hope it works out for you, man. maybe try to get into fastboot and wipe the phone, or something? i know i was able to get into the bootloader..maybe you can push a factory reset from the comp
avertist said:
I am currently experiencing the exact same problem; I was able to replicate everything you describe, including what happened when you tried to go into recovery or factory reset mode. I have NOT tried to root or do anything else untoward with the phone ... if anyone has any idea what I can do other than get a new phone and lose all my data, I would really appreciate it!
Click to expand...
Click to collapse
If you want to at least get the data off of it you can try using testdisk.
http://www.cgsecurity.org/wiki/TestDisk
I used it for my external sd card that wouldn't read in the phone or computer anymore and had all my nands and other backups on it. It seems like it won't work on Android but it will, but since I formatted it in the phone it didn't seem to have a volume name.
After you select the drive and it comes up with the partition table list, select [None].
Then select [Analyse]
I think that's when it will list all your directories.
You might be able to hook up your phone and get stuff off the internal card if you leave it at the white htc screen, not sure. But I have used testdisk successfully on a drive and the sd card that all systems said was unreadable and needed to be formatted. Anyway, it's worth a shot to see if you can get your stuff off it even if you have to return it.
jayochs said:
so this guy came into my store who had a rezound, never once had a problem with it ever...then the battery died fully overnight because he forgot to charge it..
so when he woke up, it was dead obviously. he then plugged it in, and the orange light came on for 5 seconds...then shuts off. and nothing happens. this even happened when he brought it in for me to try. so i'm like, wtf, probably a bad battery maybe?
so i put in a good one we've got...same thing. so i ask if he's rooted or anything, he says no...but i did a search, and found some posts that when people had bad flashes of roms, it would stick at the white screen, and they had to restore a backup in CWM for it to work.
so i tried to see if maybe he was rooted...went into bootloader, hit recovery, and the phone just died. just shut off. so i was like, thats weird...so then i tried to do a factory reset....same thing, i hit factory reset, the white HTC screen came rgiht up, then the phone just died...and this was with a fully charged battery, too.
eventually we had to just call up and get him sent a refurb, but still, has anyone seen this problem? nothing i could do could get it to boot, and that's such a ****ty feeling especially if this guy said that he NEVER had a problem with any HTC phone, especially this rezound, until that battery died and it would'nt turn on again.
Click to expand...
Click to collapse
Yeah I had a lot of white screen time when I had the Evo! A co-worker of mine had this happen on his Evo. It was from overheating. Now I realize this is the Rezound we're talking about but brilliant phones do think alike.
Sent from my ADR6425LVW using Tapatalk
happened to me when the kernel didn't flash but the rom did. Had to boot into fastboot and flash a kernel through a command prompt on my PC.
Just finished dealing with this after a bad flash. I couldn't boot, couldn't flash a new rom because of the Mainver error and couldn't get into recovery. Finally fixed it by deleting the PH98IMG.zip file. That let me get into recovery. Then had to flash back from ICS to Gingerbread. The I could follow the instructions to fix the Maiver error.
I had heard reports that people had data loss issues from the battery dying all the way in the rezound? Something tells me running the RUU on the phone would have fixed it.
Sent from my ADR6425LVW using XDA App
So two days ago my rezound started randomly rebooting...I thought it was the new ICS rom I had just put on (the newest leak) so I desided to nandroid back to an older ICS that ran smoothly before. Same reboots... and the phone gets hot. So I figured I would just let it rest a night and took the battery out. No Joy.
Today, I RUU'd back to stock and things were running ok for a while... but as soon as I plugged it in my car... reboot after reboot.
I bought it at Best Buy as they had a better deal and better insurance. My only concern is that big ReLocked on the bootloader.
Has anyone successfully returned the phone after unlocking? Hoping doing that didn't negate that insurance. I guess I don't mind stepping on accident on it if need be.
Have you tried this fix?
http://forum.xda-developers.com/showthread.php?t=1394659
No, I hadn't until now... will try tonight, but the phone will stay operational for a while... just seems to be when I charge it from the wall or car charger... charging using USB trickle charge, it doesn't reboot as much. I don't hink is has to do with the network connecting thing....as it does boot up and I can make calls... and search online, and use the navigator... until it just gets to hot.
Xsoldier2000 said:
No, I hadn't until now... will try tonight, but the phone will stay operational for a while... just seems to be when I charge it from the wall or car charger... charging using USB trickle charge, it doesn't reboot as much. I don't hink is has to do with the network connecting thing....as it does boot up and I can make calls... and search online, and use the navigator... until it just gets to hot.
Click to expand...
Click to collapse
I know this might be a long shot but since our devices don't have s-off, restoring nandroid backups don't restore the boot.img. did u try flashing the stock kernel? I'd try flashing the latest GB kernel, then flash the latest GB stock ruu? I had a similar issue and found out it was the kernel I was using. Was on anthrax kernel
Sent from my ADR6425LVW using XDA
Well, I RUU'd back to the OTA...renamed the .zip to PH___.zip and rebooted into fastboot and it updated everything. I then restart and everything is back to square one, like I just opened the box and activated it.
I presume the RUU flashes over the right kernel as released by Verizon.
I'm really thinking the battery is crapping out. can't hold a charge more the 42% and gets hot...then run out in like 20 minutes... throw in a couple reboots...and higher blood pressure ensues.
Xsoldier2000 said:
Has anyone successfully returned the phone after unlocking? Hoping doing that didn't negate that insurance. I guess I don't mind stepping on accident on it if need be.
Click to expand...
Click to collapse
I don't have insurance, but I returned a relocked Rezound to VZ online for overheating a couple months ago with no problems.
99 out of 100 times, the rep will not check to see if the phone is relocked, let alone if he knows how to check it.
You're worrying over nothing. If the device is defective due to manufacterer defect, and breaks down becaue of said default. They will honor warranty/exchanges since they are the ones at fault. Now if you fragged your phone because of an oc, bad flash, wrong software, that's your own bad and you're on your own. Unless you have insurance and the phone met its untimely end under your vehicle.
Thanks for all the help... I went and bought a new battery for it, and it does the same thing. Re-locked and bringing it back to best buy today. Fired up my ole OG and flashed the newest MIUI release... the phone is still kicking!
So, two days without the rezound and I'm tweaking..... need to flash a Rom! (Maybe this will be good for me.....)
My phone keeps locking up and freezing and then rebooting. Or sometimes it wont reboot and then I have to pull the battery out. Basically what happens is I'll be surfing facebook or even using google maps and what will happen is the phone will freeze/lock up and you'll see a line of distorted pixels and the phone becomes unresponsive after that. You can't push any buttons it wont respond to anything. It either then stays on that screen and then reboots itself after a moment or it just will stay lit up on the screen you were on or it will just go black and become unresponsive. You can plug it in it wont charge it wont turn on or anything. The only way to get it back on is pull the battery and start it up again.
Weird mentions: If I try to start it up right after it's had the lock/freeze it will do it again almost immediately. It will load and right as it gets to the home screen it locks up again. I usually have to wait a little bit and then I can start it and then I can use my phone. But if I try to do to much on it, like running google maps while using navigation (Like keeping the screen on all the time) the phone is gunna lock up and freeze. But if I push the power button while it's running that app it wont lock up and freeze.
Thoughts: I dunno if it has to do with the processor and if it works too much it locks up and freezes and causes the phone to crash or if it's a heat issue.
I have an HTC Amaze 4g Phone rooted, S-OFF running EnergyROM ICS 4.0.3
I have formatted it several times, re-installed the ROM and still getting the same freezes/lock ups. Any suggestions would be awesome! Also if I can help clarify anything or provide more information for you lemme know! Thanks so much for taking the time to read all this mess and help me out!
Sounds like you did almost everything to eliminate the possibility of a software problem. If you're still under warranty, I'd say get a new one =)
Have you tried to format the SD card? I've had the same issue and that's how I solved it.
Another option is to get a new battery
Enviado desde mi HTC Amaze 4G
Gurpe said:
Have you tried to format the SD card? I've had the same issue and that's how I solved it.
Another option is to get a new battery
Enviado desde mi HTC Amaze 4G
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Click to collapse
That's what I was thinking because when it does lock up and freeze like that the battery will lose 20% to 30% of power from that one freeze. I could be at 100% battery power and then that the phone glitches like that then I lose that much battery power? Yeah I'm gunna try and get a new one.
have you tried any other roms? have you upgraded your kernel?
Try to go in steps and stop where it fixes the problem. It happened to my sensation when I really tried to mess up with system files. For me it got fixed on step 2
0.5) Make backup of storages on computer and take out external memory card
1-) Flash the stock ruu (use search in development thread) reboot
2-) format internal storage
3-) it might be hardware issue, depending on your warranty, you might get it fixed by HTC/t-mobile.
Try the methods 0-2 at-least
Sent from my HTC_Amaze_4G using xda premium
ahmedreaz17 said:
Try to go in steps and stop where it fixes the problem. It happened to my sensation when I really tried to mess up with system files. For me it got fixed on step 2
0.5) Make backup of storages on computer and take out external memory card
1-) Flash the stock ruu (use search in development thread) reboot
2-) format internal storage
3-) it might be hardware issue, depending on your warranty, you might get it fixed by HTC/t-mobile.
Try the methods 0-2 at-least
Sent from my HTC_Amaze_4G using xda premium
Click to expand...
Click to collapse
I think it's the hardware. Because when I'm in recovery it freezes even in there. I even put in the new battery I bought and I'm still getting those random lock ups. I even took out the SD card for safe measure to make sure it wasn't that.
I would back everything up, do a complete wipe, flash a stock RUU and then see if it happens. Or take the easy way out and call your carrier for a replacement. If you have T-Mobile, they're pretty awesome and quick about replacements.
Call T-Mobile for a replacement..
Its a memory parity error on either the GPU or CPU... yes it is heat related, hence an almost instant lock up on warm reboot.
Sent from my Jelly Bean infused SGH-I997 Infuse!
I just had to do a warranty return on a completely stock unit to T-Mobile for this very issue. Identical symptoms to OP. Phone seemed to behave normally if little was done to it, but streaming any sort of data could get it to hard lock pretty quick. I was assuming it was a bad memory chip somewhere.
I had a similar issue. Different battery. No problems now.